receptionist

front desk receptionist Jobs in Abu Dhabi

front desk receptionist

administrative coordinator (front desk) Jobs in Abu Dhabi

administrative coordinator (front desk)

assistant housekeeping manager Jobs in Abu Dhabi

assistant housekeeping manager

customer service clerk

guest services associate

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26082052<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p><p><br>
</p><p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

CID / Call Center Agent - The Ritz-Carlton Abu Dhabi, Grand Canal

<div><b>Additional Information</b><br>
<b>Job Number</b>26090171<br>
<b>Job Category</b>Golf, Fitness, &amp; Entertainment<br>
<b>Location</b>PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.</p><p><br>
</p><p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p><p><br>
</p><p>REQUIRED CERTIFICATIONS</p>
<p>License or Certification: CPR Certification</p>
<p>First Aid Certification</p>
<p>Fitness Equipment</p>
<p>Any certification or training required by local and state agencies.</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Housekeeping Pool & Beach Attendant - The Ritz-Carlton Abu Dhabi Grand Canal

Farah Experiences

<div><p>Miral Experiences is a region&acirc;&euro;&trade;s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World&acirc;&bdquo;&cent; Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB&acirc;&bdquo;&cent; Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB&acirc;&bdquo;&cent; Abu Dhabi, as well as cultural treasures like Qasr Al Watan. We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.
</p><p>As a Food and Beverage Associate, you will play a pivotal role in delivering exceptional dining experiences by engaging directly with guests to ensure their needs are met with warmth and professionalism. You will actively contribute to maintaining a clean, safe, and inviting environment while upholding Farah&acirc;&euro;&trade;s mission, values, and operational standards. Your responsibilities span from greeting guests and guiding them through menu selections to executing precise food and beverage service techniques, managing reservations, and resolving guest concerns with efficiency. By embodying Farah&acirc;&euro;&trade;s behavioral competencies&acirc;&euro;&rdquo;creating smiles, sharing knowledge, delivering excellence, and fostering teamwork&acirc;&euro;&rdquo;you will not only enhance guest satisfaction but also drive revenue growth through upselling and suggestive selling. This role demands a proactive attitude, strong attention to detail, and a commitment to continuous learning to uphold the highest standards of service and safety.
</p><h3 class="jobSectionHeader"><b>Guest Engagement &amp; Service
</b></h3><ul><li>Greet guests warmly upon arrival and provide personalized service aligned with Farah&acirc;&euro;&trade;s standards, ensuring a welcoming and memorable experience.
</li><li>Actively listen to guest preferences and offer tailored recommendations for food, beverages, and complementary items to enhance their dining journey.
</li><li>Manage reservations and waiting lists efficiently to optimize table turnover while maintaining guest satisfaction.
</li><li>Address guest complaints with professionalism, applying recovery solutions promptly to resolve issues and uphold Farah&acirc;&euro;&trade;s reputation.
</li></ul><h3 class="jobSectionHeader"><b>Operational Excellence
</b></h3><ul><li>Relay orders accurately to the kitchen and serve courses in the correct sequence, adhering to local standard operating procedures.
</li><li>Conduct opening and closing procedures meticulously, ensuring all equipment, dispensers, and dining areas meet hygiene and presentation standards.
</li><li>Stock and replenish condiment stations, clean machinery, and maintain a tidy workspace in compliance with HACCP and company protocols.
</li><li>Operate POS systems with precision, managing cash floats, sales reconciliation, and adherence to overage/shortage policies.
</li></ul><h3 class="jobSectionHeader"><b>Operational Excellence
</b></h3><ul><li>Relay orders accurately to the kitchen and serve courses in the correct sequence, adhering to local standard operating procedures.
</li><li>Conduct opening and closing procedures meticulously, ensuring all equipment, dispensers, and dining areas meet hygiene and presentation standards.
</li><li>Stock and replenish condiment stations, clean machinery, and maintain a tidy workspace in compliance with HACCP and company protocols.
</li><li>Operate POS systems with precision, managing cash floats, sales reconciliation, and adherence to overage/shortage policies.
</li></ul><h3 class="jobSectionHeader"><b>Team Collaboration &amp; Training
</b></h3><ul><li>Assist in cross-functional tasks such as inventory management, stock replenishment, and maintaining an orderly outlet environment.
</li><li>Participate in all training programs and assessments to continuously develop skills in food safety, service techniques, and Farah&acirc;&euro;&trade;s strategic initiatives.
</li><li>Support colleagues by embodying Farah&acirc;&euro;&trade;s values&acirc;&euro;&rdquo;creating smiles, sharing knowledge, and working as one&acirc;&euro;&rdquo;to foster a cohesive and high-performing team.
</li></ul><h3 class="jobSectionHeader"><b>Safety &amp; Compliance
</b></h3><ul><li>Uphold all UAE laws, health, safety, and environmental policies, reporting incidents or concerns to management to ensure a secure workplace.
</li><li>Adhere to emergency procedures, including evacuations and drills, to prioritize guest and colleague safety at all times.
</li>Handle cash, wristbands, and POS transactions with integrity, following company protocols to prevent discrepancies and ensure operational success.<br>
<li>
</li></ul><p></p><h3 class="jobSectionHeader"><b>Essential
</b></h3><ul><li>High School Diploma or equivalent qualification.
</li><li>Minimum 1 year of experience in food and beverage service, with proficiency in customer service and cash handling.
</li><li>Essential Food Safety Training certification (e.g., EFST).
</li><li>Strong communication skills, attention to detail, and a proactive, team-oriented attitude.
</li><li>Ability to upsell products and suggest complementary items to enhance guest experience and revenue.
</li><li>Commitment to learning and following instructions to maintain high service standards.
</li></ul><h3 class="jobSectionHeader"><b>Desirable
</b></h3><ul><li>Bachelor&acirc;&euro;&trade;s Degree or Higher Diploma in Hospitality, Culinary Arts, or related field.
</li><li>1+ year of experience as a waiter/waitress in a 4-star hotel or upscale dining environment.
</li><li>Minimum 2 years of food and beverage experience for advanced roles.
</li><li>Bilingual proficiency in Arabic (preferred) to cater to diverse guest needs.
</li>Banquet service training or experience in high-volume dining settings.<br>
<li>
</li></ul><p></p><p>At Miral Experiences, we don&acirc;&euro;&trade;t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people. From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We&acirc;&euro;&trade;re driven by passion, powered by innovation, and committed to excellence in everything we do. We&acirc;&euro;&trade;re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.</p></div>

Food & Beverage Associate

Accor

<div><b>Company Description</b><p><b><br>
Join us at Accor, where life pulses with passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><b>
Hospitality is a work of heart,</b>
<br>
<b>Join us and become a Heartist&reg;.</b></p><b><br>
Job Description</b><p><br>
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.</p><ul><li>Welcomes guests and takes care of them from their arrival through to departure</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Contributes to guests' permanent satisfaction by providing high quality services throughout their stay</li><li>Helps meet the department's quantitative targets through his/her sales efforts</li><li>Helps encourage guest loyalty by developing friendly, personalized relationships</li><li>Ensures that administrative procedures never take priority over guest relations</li><li>Anticipates guests' needs and takes them into consideration</li><li>Deals swiftly, efficiently and sensitively to guest complaints and follows through</li><li>Ensure front desk work area is kept clean and in an orderly state at all time.</li></ul><b><br>
Qualifications</b><br>
<ul><li>
Service focused personality is essential; experience is an asset.</li><li>
Prior experience working with Opera &amp; PMS or a related system.</li><li>
Fluency in English &amp; Arabic.</li><li>
Bachelors or diplomas/certifications are required.</li><li>
 Relevant experience is a must with in Hotel industry.</li></ul><br>
<b>
Additional Information</b><p><br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Guest Service Agent

Hilton

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Exceptional Hospitality Starts with You
  <br/>
  <br/>
 </strong>
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 <strong>
  Receptionist
 </strong>
 , you&rsquo;re not just ensuring a seamless check-in and check-out process &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Here's what you'll do during a typical day:
 <br/>
 <br/>
 <ul>
  <li>
   Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
  </li>
  <li>
   Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
  </li>
  <li>
   Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
  </li>
  <li>
   Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
  </li>
  <li>
   Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What It Takes to Make the Stay
  <br/>
  <br/>
 </strong>
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 <br/>
 <br/>
 A passion for spreading the light and warmth of
 <strong>
  Hospitality
 </strong>
 . Acting with
 <strong>
  Integrity
 </strong>
 and always doing the right thing. Inspiring others through
 <strong>
  Leadership
 </strong>
 . A belief that
 <strong>
  Teamwork
 </strong>
 drives the best outcomes. A sense of
 <strong>
  Ownership
 </strong>
 and accountability. And a focus on the
 <strong>
  Now
 </strong>
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Join an Award-Winning Workplace Culture
  <br/>
  <br/>
 </strong>
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 <br/>
 <br/>
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 <br/>
 <br/>
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 <br/>
 <br/>
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>


Receptionist - Hilton Abu Dhabi Yas Island

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>OUR PURPOSE AND CULTURE</b></h3><p>
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.</p><p>
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.</p><h3 class="jobSectionHeader"><b><br>
THE TEAM</b></h3><p>
The Food &amp; Beverage team at Rosewood Abu Dhabi is dedicated to creating memorable dining experiences through exceptional service, genuine hospitality, and attention to detail. Across our restaurants and bars, we strive to deliver intuitive and personalized experiences that reflect the highest standards of luxury hospitality.</p><p>
As a Waiter/Waitress, you will report to the Captain and work alongside a passionate team committed to ensuring every guest interaction is seamless, welcoming, and memorable.</p><h3 class="jobSectionHeader"><b><br>
YOUR ROLE</b></h3><p>
As a Waiter/Waitress, you will play an important role in delivering exceptional dining experiences by providing attentive, knowledgeable, and personalized service to our guests.</p><p>
You will be responsible for taking food and beverage orders, serving menu items to the highest standards, anticipating guest needs, and ensuring every interaction reflects the warmth and sophistication synonymous with Rosewood Abu Dhabi.</p><h3 class="jobSectionHeader"><b><br>
HOW YOU&rsquo;LL MAKE THE PLACE</b></h3><ul><li>
Deliver exceptional food and beverage service while maintaining Rosewood and LQA standards</li><li>
Guide guests through menu selections with confidence and provide thoughtful recommendations</li><li>
Serve food, wine, cocktails, and other beverages with accuracy, professionalism, and attention to detail</li><li>
Build meaningful guest connections by anticipating needs and responding promptly to requests</li><li>
Maintain cleanliness, organization, and readiness of assigned stations and service areas</li><li>
Support smooth restaurant operations through teamwork, communication, and operational excellence</li></ul><h3 class="jobSectionHeader"><b><br>
COULD THIS BE YOU?</b></h3><ul><li>
You have experience in a waiter/waitress role within hospitality, luxury dining, or guest-focused environments</li><li>
You are passionate about creating memorable guest experiences through genuine and intuitive service</li><li>
You possess strong food and beverage knowledge and enjoy making recommendations to guests</li><li>
You are highly organized, detail-oriented, and thrive in a fast-paced environment</li><li>
You are comfortable working with POS systems and handling transactions accurately</li><li>
You communicate fluently in English; additional language skills are considered an advantage</li></ul><h3 class="jobSectionHeader"><b><br>
OUR BENEFITS</b></h3><p>
As part of our team, you&rsquo;ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.</p><h3 class="jobSectionHeader"><b><br>
OUR COMMITMENT TO YOU</b></h3><p>
At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.</p></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</p></div></div></div></div></div></div>

Waiter/ Waitress - Hidden Bar

<div><b>Additional Information</b><br>
<b>Job Number</b>26083315<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
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Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
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Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
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In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Front Desk Supervisor - The Ritz-Carlton Abu Dhabi, Grand Canal

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