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assistant housekeeping manager Jobs in Doha

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arabic guest relations associate Jobs in Doha

arabic guest relations associate

customer service executive

guest services associate

Naseem Healthcare

The Arabic Guest Relations Associate is responsible for delivering an exceptional patient experience by providing professional, courteous, and culturally sensitive assistance to patients and visitors throughout their healthcare journey. The role serves as a bridge between patients and internal departments, ensuring effective communication, prompt resolution of concerns, and high levels of patient satisfaction while upholding the standards of Naseem Healthcare.Key Responsibilities<ul><li>Welcome patients and visitors warmly and ensure a positive first impression of the facility.</li><li>Assist Arabic-speaking patients with registration, appointments, and navigation within the medical center.</li><li>Provide accurate information regarding hospital services, departments, doctors, and procedures.</li><li>Handle patient inquiries, concerns, complaints, and feedback professionally, ensuring timely resolution or escalation.</li><li>Coordinate with Reception, Nursing, Medical, Insurance, Billing, and other departments to facilitate seamless patient care.</li><li>Assist patients requiring special attention, including elderly patients, VIPs, pregnant women, and patients with disabilities.</li><li>Conduct patient rounds to ensure satisfaction and identify opportunities for service improvement.</li><li>Record, monitor, and follow up on patient complaints and service requests until closure.</li><li>Support patient education by explaining hospital policies, processes, and available services.</li><li>Maintain confidentiality of patient information in accordance with hospital policies and applicable regulations.</li><li>Participate in patient satisfaction surveys and assist in implementing service improvement initiatives.</li><li>Prepare daily, weekly, and monthly reports on guest relations activities, complaints, compliments, and service recovery.</li><li>Ensure compliance with hospital quality standards, patient rights, and customer service protocols.</li><li>Assist during hospital events, health campaigns, and VIP visits as required.</li><li>Perform any other duties assigned by the Guest Relations Supervisor or Management.</li></ul>Qualifications<ul><li>Bachelor's Degree in Business Administration, Healthcare Administration, Hospitality Management, or a related field.</li><li>Certification in Customer Service or Hospitality is an added advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in Guest Relations, Customer Service, Front Office, or Patient Experience within a healthcare or hospitality environment.</li><li>Experience in hospitals or medical centers is highly preferred.</li></ul>Work Location: In person

Arabic Guest Relations Associate

Marriott International

<div>Additional Information 
Job Number26084778 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Zamana meydan okuyan ihtişamı &ouml;nc&uuml; bir ruhla birleştiren St. Regis Hotels &amp; Resorts, d&uuml;nyanın d&ouml;rt bir yanındaki en iyi yerlerde 50'yi aşkın l&uuml;ks otel ve tatil k&ouml;y&uuml;yle kendisini harika deneyimler sunmaya adamıştır. Yirminci y&uuml;zyılın başında ilk St. Regis otelinin New York'ta John Jacob Astor IV tarafından a&ccedil;ılmasıyla hayata ge&ccedil;en marka, kendine &ouml;zg&uuml; Kahya Hizmetimizin yanı sıra klasik incelikle modern duyarlılığı birleştiren, her bir misafirine y&ouml;nelik kişiselleştirilmiş ve beklentileri &ouml;ng&ouml;ren kibar ev sahiplerinden oluşan bir ekiple sağladığı tavizsiz hizmet seviyesine olan bağlılığını s&uuml;rd&uuml;rm&uuml;şt&uuml;r. Sizi St. Regis'teki kariyer fırsatlarını keşfetmeye davet ediyoruz. St. Regis Hotels &amp; Resorts'a katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Clerk-Front Desk

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Captain , you&rsquo;re not just ensuring a seamless Service process &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
</li><li>Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
</li><li>Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
</li><li>Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
</li><li>Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications</li></ul></div>
 <div>What It Takes to Make the Stay
<ul><li>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</li><li>A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li></ul></div>

Captain (Society)

Park Hyatt

<div>
 
 Organization- Park Hyatt Doha
 
 
 
 
 Summary
 
 
 
 Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer &ndash; Concierge to join our Front Office team.
 
 
 In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred.
 </li>
 <li>
 Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).
 </li>
 <li>
 Exceptional communication and interpersonal skills.
 </li>
 <li>
 Strong local knowledge of Doha&rsquo;s dining, entertainment, and cultural scene.
 </li>
 <li>
 Ability to multitask and remain calm under pressure.
 </li>
 <li>
 Fluency in English is required; additional language skills (Arabic or others) are a strong advantage.
 
 
 </li>
 </ul>
 If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.
 
 
 Apply today and start your journey with us!
 
 
 _______________________________________________
 
 
 
 Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Guest Service Officer - Concierge

<div>Additional Information 
Job Number26084130 
Job CategoryRooms &amp; Guest Services Operations 
LocationOmar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert (AYS Agent)

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Reservations Agent , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
</li><li>Secure individual bookings: Convert guest inquiries into confirmed reservations
</li><li>Maintain attention to detail: Record and process all reservations with accuracy
</li><li>Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
</li><li>Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Reservation Agent (Arabic Speaker)

Minor Hotels

<div>
 
 Job Location:
 
 
 
 Banana Island Resort Doha By Anantara
 
 
 
 Overview
 
 
 
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 
 
 
 Key Responsabilities
 
 
 
 
 Transfers &amp; Boat Operations
 
 
 
 <ul>
 <li>
 Every evening check the schedule for transfers and excursions for the following day. Be familiar with the details regarding the trips including number of guests, their names and any special requirements.
 </li>
 <li>
 Prepare boat set up, according the requirements of the trip and the operating procedures. Always make sure there are sufficient cold towels, beverages and sea sick bands required for each trip. Additionally, during rainy season, make sure that there are enough raincoats and towels available on board.
 </li>
 <li>
 Go through the check list and make sure that everything on the check lis are followed
 </li>
 <li>
 Ensure that if you or the crew member miss a meal while on a trip, coordinate with Launch Section Manager or coordinator, and ensure that the food is prepared for them from the resort or get the meal from the place that you are going. Make sure that the cost of that meal must be the price set by the management unless authorise by Launch Section Manger.
 </li>
 <li>
 Ensure that the boat is clean, set-up and waiting on the guest jetty, 30 minutes prior to each trip, with the crew members. All team members must following the Resort grooming and uniform standards.
 </li>
 <li>
 Make sure all trips are as comfortable as possible for all guests, whilst ensuring their safety and catering to their needs.
 
 
 </li>
 </ul>
 
 Boat Maintenance &amp; Safety
 
 
 
 <ul>
 <li>
 Always follow the maritime law, rules and regulations as set forth by the Ministry of Transport &amp; Communication of the Republic of Maldives.
 </li>
 <li>
 Ensure that the Sea Worthy certificate is on board, and ensure all its requirements are followed.
 </li>
 <li>
 Carry on your person your Captain&rsquo;s License during all trips.
 </li>
 <li>
 Clean the boat and equipment. Ensure that the boat is in good working condition at all times and report any maintenance issues immediately. Follow up maintenance issues with Launch Section Manager or Coordinator until it is resolved.
 </li>
 <li>
 Carry out all the maintenance work of the boat or its engine with engineering department delegates and update Launch Section Manager or Coordinator until it is resolve.
 </li>
 <li>
 Maintain and at times, build anchor points and nautical navigation lights.
 </li>
 <li>
 Always be responsible and take precautionary measures to avoid any risky incidents. For example, ensure there are no petrol leakages that life jackets are available, that fire extinguishers are in working condition etc.
 </li>
 <li>
 In cases of inclement weather, ascertain whether trips can be made and advise Launch Section Manager or Coordinator accordingly.
 </li>
 <li>
 Carry onboard the Boat Mobile phone at all times when you are on duty. Ensure that it is fully charged before each trip. Ensure that on board radio set is in working condition.
 </li>
 <li>
 At all times keep in mind guest and crew safety first, and drive the boats accordingly.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Communicate between Airport Hosts and the Resort Operators to co-ordinate arrival and departure times, and any other guest issues and requests faced during the trip.
 </li>
 <li>
 Communicate regularly and as required any issues with boats or guests to the Launch Section Manager or Coordinator.
 </li>
 <li>
 Inform to Launch Section Manager or Supervisor if any items onboard including and not limited to beverages, seasick bands, seasick bags, and resort fact sheets/brochures need to be replaced.
 </li>
 <li>
 Handle guest queries in a timely and efficient manner and provide any information sought by the guest.
 </li>
 <li>
 Resolve guest issues to the guest&rsquo;s satisfaction within your level of authority. Write incident reports regarding any incidents during the trip.
 </li>
 <li>
 Get feedback from guests during the trips and inform the department to ensure proper follow up and actions are taken place.
 </li>
 <li>
 Report any crew disciplinary issues to Launch Section Manager or Coordinator.
 
 
 </li>
 </ul>
 
 Team &amp; Development
 
 
 
 <ul>
 <li>
 Attend training programs as designated by the resort.
 </li>
 <li>
 Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to acquire new skills or knowledge in order to improve your personal performance, and ultimately the guest service.
 </li>
 <li>
 Maintain a high level of team spirit by developing excellent relationships with the team and colleagues from other departments, and support them in the pursuit of departmental and resort goals.
 </li>
 <li>
 Always have a positive attitude and take initiative to resolve issues.
 
 
 </li>
 </ul>
 
 General
 
 
 
 <ul>
 <li>
 Be familiar with the Transport Department, Front Office and Resort Standard Operating Procedures and ensure that they are followed.
 </li>
 <li>
 Contribute ideas and suggestions to enhance the procedures in the Resort.
 </li>
 <li>
 Actively promote the services and facilities to guests and other stakeholders of the Resort.
 </li>
 <li>
 Keep updated on changes to other areas of resort product and share such information with your team and department on an ongoing basis.
 </li>
 <li>
 Maintain excellent grooming and hygiene and ensure all grooming standards are met in relation to personal grooming and uniform presentation.
 </li>
 <li>
 Comply with Resort Safety &amp; Environment policies, initiatives and legislation.
 </li>
 <li>
 Abide by all Work Place Health, Safety and Hygiene regulations at all times.
 </li>
 <li>
 Abide by the guidelines set out in the Employee Handbook.
 </li>
 <li>
 Carry out any other duties as directed by the department or the Resort General Manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications
 
 
 With solid experience as Patrol Boat Skipper
 
 
 <ul>
 <li>
 With Oil Carrier Certification
 </li>
 <li>
 With 2 to 5 years of experience in the same field
 </li>
 <li>
 With good English communication skills
 </li>
 <li>
 With good technical skills
 </li>
 <li>
 With pleasing personality
 </li>
 <li>
 Ability to handle pressure at work
 </li>
 <li>
 Ability to multi-task
 
 
 </li>
 </ul>
 Not the right fit? Set up email alerts as new job postings become available that meet your interest!
</div>

Patrol Boat Skipper

Explore 60+ Guest services associate in Doha this August. Find roles across top companies and apply now to boost your career.