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assistant front office manager

guest services attendant

Hilton

<div>Bellman
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 
 
 
What will I be doing? 
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Greet and escort arriving and departing guests to and from their accommodations</li>
<li>Retrieve and transport guest luggage</li>
<li>Inspect guest rooms and acquaint guests with these rooms and their features</li>
<li>Respond to guest inquiries and requests in a timely, friendly and efficient manner</li>
<li>Organize and store luggage, as needed, according to guidelines</li>
<li>Assist in the maintenance, appearance and functionality of equipment</li></ul>
What are we looking for? 
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul>
<li>Positive attitude and communication skills</li>
<li>Ability to work flexible hours</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own and as part of a team</li>
<li>Commitment to respond to Guest requests and deliver high levels of service</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience as a Bell person</li>
<li>Previous experience working within a hotel</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Bellman

Shine on trading and contracting

Job Summary: As a Ride Attendant, you will play a vital role in the daily operations of our rides and attractions. You will ensure the safety and enjoyment of all children and their families by supervising rides, assisting patrons during loading and unloading processes, and maintaining a safe, clean, and friendly environment.Key Responsibilities:<ul><li>Greet and assist guests in a friendly and welcoming manner.</li><li>Ensure the safety and proper operation of rides by following all safety protocols and guidelines.</li><li>Monitor the rides to enforce height and safety restrictions for children and their guardians.</li><li>Provide clear instructions to guests regarding ride safety and operation.</li><li>Assist children in boarding and deboarding rides, ensuring their comfort and security.</li><li>Respond promptly to any ride issues or guest concerns and escalate to a supervisor as needed.</li><li>Maintain cleanliness and organization in and around ride areas, including regular inspections for safety hazards.</li><li>Promote park rules and ensure all guests are compliant with safety guidelines.</li><li>Participate in regular training sessions to stay updated on safety procedures and park policies.</li><li>Work collaboratively with team members to provide exceptional customer service and enhance guest experiences.</li></ul>Qualifications:<ul><li>Must be at least [insert age requirement, e.g., 16 years old] or older.</li><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail and a commitment to safety.</li><li>Ability to remain calm and composed in a fast-paced environment.</li><li>Previous experience in customer service or a similar role is a plus.</li><li>Availability to work flexible hours, including weekends, holidays, and peak seasons.</li><li>Physical ability to stand for extended periods, assist guests onto rides, and perform basic maintenance tasks.</li></ul>Job Types: Full-time, Temporary Contract length: 6 monthsEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Recreation Center: 3 years (Preferred)</li><li>Children Park: 3 years (Preferred)</li><li>Maintenance: 3 years (Preferred)</li></ul>

Ride Attendants

Best Plaza West Bay Hotel

Responsible for receiving and ensuring correct delivery of guest&rsquo;s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. The Bellman performs various errands related to guest&rsquo;s needs, comfort and satisfaction.At Best Plaza West Bay Hotel, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and Responsibilities1. Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked2. Maintain a willingness to please attitude and give undivided attention to any approaching guest3. Adhere to guest checking in and checking out procedures pertaining to baggage handling4. Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members5. Assist arriving and departing guests by opening and closing car and taxi doors6. Maintain a spotless Porte Cochere and drive way7. Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.8. Be familiar with the layout of the hotel and memorize the preferred route for escorting guests9. Room the guest in accordance with hotel standards10. Be familiar with the lift workings and emergency stairs11. Provide information to guests about the hotel facilities and services12. Provide guest services and guidance13. Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests14. Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning15. Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty16. Help other employees in department, replacing them temporarily when necessary17. Keep the baggage room clean and in order before going off duty on each shift18. Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain19. Use the Duty Log to document matters of importance20. Operate Communicates equipment21. Arrange transport and coordinate luggage22. Manage the key system securely23. Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers24. Greets guests at all times in a friendly and helpful manner and attempts to learn and use guest&rsquo;s name at every opportunity25. Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service26. Attends to guest&rsquo;s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assistSELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Corporate Code of Conduct9. Familiarize self with the company values10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-timeExperience:<ul><li>work in hotel in the same position: 1 year (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Concierge Agent/Bellman

Inspire Management Training Center

A Laundry Attendant ensures that all linen, uniforms, and guest clothing are cleaned, pressed, and maintained to the highest luxury standards. This role supports the hotel&rsquo;s housekeeping and guest services departments by delivering impeccable laundry services that uphold the property&rsquo;s reputation for excellence.Key Responsibilities:<ul><li>Sort, wash, dry, fold, and iron linen, towels, guest clothing, and uniforms according to established procedures.</li><li>Operate and maintain laundry machines and equipment safely and efficiently.</li><li>Inspect linen and garments for stains, damage, or wear and report any issues.</li><li>Ensure proper storage and organization of clean and soiled laundry.</li><li>Maintain cleanliness and hygiene of the laundry area.</li><li>Follow all safety guidelines and chemical handling procedures.</li><li>Respond promptly to urgent guest laundry requests or special cleaning requirements.</li><li>Collaborate with housekeeping and guest services teams to ensure timely delivery of laundry items.</li></ul>Qualifications &amp; Requirements:<ul><li>Prior experience in laundry operations in luxury hotels or resorts preferred.</li><li>Knowledge of laundry equipment, detergents, and stain removal techniques.</li><li>Strong attention to detail and commitment to high-quality standards.</li><li>Professional, punctual, and guest-oriented demeanor.</li></ul>Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Laundry Attendant in a Luxury Hotel : 3 years (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Laundry Attendant (Luxury Hospitality)

Marriott International

<div>Additional Information 
Job Number26020440 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Arrival Expert (Bellman)

Grand Tourist Hotel Muscat

Job Description &ndash; Room AttendantPosition Title: Room Attendant Department: Housekeeping Reports To: Housekeeping Supervisor Hotel Category: 4-Star HotelPosition OverviewThe Room Attendant is responsible for maintaining guest rooms and assigned areas in a clean, orderly, and presentable condition in accordance with hotel standards. The role ensures a high level of hygiene, comfort, and guest satisfaction through attention to detail and consistent service delivery.Key Responsibilities Guest Room Cleaning &amp; Maintenance<ul><li>Clean and service assigned guest rooms in accordance with hotel procedures and productivity standards.</li><li>Make beds, change linens, and replace towels as required.</li><li>Clean bathrooms, including fixtures, mirrors, floors, and amenities replenishment.</li><li>Dust, vacuum, mop, and sanitize all room surfaces.</li><li>Ensure proper arrangement of furniture and in-room amenities.</li></ul>Quality &amp; Standards Compliance<ul><li>Follow established housekeeping standards and cleaning procedures.</li><li>Conduct visual inspections to ensure rooms meet cleanliness and presentation standards before release.</li><li>Report any maintenance issues, damages, or missing items immediately to the supervisor.</li><li>Ensure compliance with hygiene, safety, and infection control standards.</li></ul>Guest Interaction<ul><li>Respond courteously to guest requests and inquiries.</li><li>Respect guest privacy and confidentiality at all times.</li><li>Follow lost-and-found procedures accurately.</li></ul>Inventory &amp; Supplies Management<ul><li>Maintain proper use and care of cleaning equipment.</li><li>Monitor and replenish cleaning supplies in trolley.</li><li>Ensure safe storage of chemicals and cleaning materials.</li></ul>Operational Support<ul><li>Assist with deep cleaning programs as scheduled.</li><li>Support linen exchange and housekeeping stock control processes.</li><li>Comply with daily room quota and productivity expectations.</li></ul>Qualifications &amp; Experience<ul><li>Previous housekeeping experience in a hotel environment preferred.</li><li>Basic understanding of cleaning chemicals and equipment usage.</li><li>Experience in a 3-star or 4-star hotel is an advantage.</li></ul>Core Competencies<ul><li>Attention to detail</li><li>Time management and efficiency</li><li>Physical stamina</li><li>Reliability and punctuality</li><li>Teamwork and cooperation</li><li>Guest-oriented attitude</li></ul>Working Conditions<ul><li>Shift-based role including weekends and public holidays.</li><li>Physically demanding role requiring standing, bending, lifting, and extended movement.</li></ul>Job Types: Full-time, PermanentPay: QAR2,000.00 - QAR2,200.00 per monthApplication Question(s):<ul><li>Can you join immediately? </li><li>Can you provide NOC?</li><li>Do you have valid Qatar ID?</li></ul>

Room Attendant

We are seeking a Room Attendant to maintain cleanliness, order, and presentation of guest rooms and public areas at a luxury hotel and resort property in Saudi Arabia. This role is essential in providing guests with a comfortable, hygienic, and welcoming environment aligned with luxury hospitality standards.Key Responsibilities<ul><li>Clean and tidy guest rooms, including making beds, dusting, vacuuming, and replenishing supplies.</li><li>Ensure bathrooms are sanitized and stocked with amenities.</li><li>Report any maintenance issues or damages to the housekeeping supervisor.</li><li>Follow established cleaning procedures and safety standards.</li><li>Respond promptly to guest requests related to room service and amenities.</li><li>Maintain cleanliness of public areas as assigned.</li><li>Handle guest belongings with care and maintain confidentiality.</li><li>Collaborate with other departments to ensure seamless guest service.</li></ul>Qualification, Experience and Skills<ul><li>2&ndash;3 years of experience as a Room Attendant or in a similar role within luxury hotels or resorts in the GCC.</li><li>Attention to detail and high standards of cleanliness.</li><li>Ability to work independently and as part of a team.</li><li>Good communication skills and a polite, professional attitude.</li><li>Physical stamina to perform cleaning tasks efficiently.</li><li>Flexibility to work various shifts including weekends and holidays.</li></ul>Benefits<ul><li>Competitive Salary and other allowances</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you willing to relocate to Saudi Arabia for this role?</li></ul>Experience:<ul><li>Room Attendant in luxury hotels in GCC: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Room Attendant (Luxury Hospitality)

Explore 609+ Guest services attendant in Doha this March. Find roles across top companies and apply now to boost your career.