receptionist

sales coordinator

guest experience expert

assistant reservations manager Jobs in Doha

assistant reservations manager

guest arrival expert

guest services coordinator

Hilton

<div>Recreation Coordinator - Waldorf Astoria Doha Lusail
A Recreation Coordinator is responsible for ensuring the guest experience whilst they enjoy the Hotel&rsquo;s Recreational facilities, including the Pool and Spa area. 
 
What will I be doing?
As a Recreation Coordinator, you will be responsible for greeting guests immediately with a sincere and friendly welcome.
<ul><li>Assist guests their needs related to the pool / beach area</li>
<li>Respond to guest requests, comments, and concerns in a timely manner</li>
<li>Confirm guest registration prior to issuing resort property</li>
<li>Monitor product inventory in order to minimize the loss of resort property</li>
<li>Able to work outdoors and indoors</li>
<li>Respond to e-mails</li>
<li>Organize departmenal filing, record-keeping, memberships, and administrative support as required</li>
<li>Cashiering</li>
</ul>What are we looking for?
A Recreation Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>High School Graduate or equivalent required</li>
<li>Must maintain a neat, clean and well-groomed appearance</li>
<li>English language skills</li>
<li>Intermediate computer knowledge</li>
<li>Knowledge of Outlook, Microsoft Excel, and Microsoft Word</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous customer service experience</li>
<li>Cashiering skills or previous experience</li>
<li>Previous administrative experience</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Recreation Coordinator - Waldorf Astoria Doha Lusail

Yasmine Palace Restaurant

Guest Reception &amp; Booking CoordinatorJob Summary:Responsible for warmly welcoming guests, managing bookings efficiently, and maximizing revenue through professional and friendly service.Key Responsibilities:<ul><li>Manage restaurant bookings and guest confirmations.</li><li>Welcome guests according to company standards.</li><li>Coordinate with management to optimize table allocation and revenue.</li><li>Handle one service station including opening/closing duties.</li><li>Place orders using Micros system.</li><li>Follow hygiene, safety, and Fire Life Safety (FLS) policies.</li><li>Attend trainings and follow company grooming and conduct standards.</li><li>Report incidents and cooperate in emergency procedures.</li><li>Support team tasks and complete duties assigned by managers.</li></ul>Self-Management:<ul><li>Adhere to company rules, time policies, and grooming standards.</li><li>Participate in development programs.</li><li>Demonstrate awareness of safety, health, and emergency protocols.</li></ul>With a comprehensive benefits package, which includes:<ul><li>Company-provided accommodation</li><li>Duty meals</li><li>Transportation</li><li>Access to training programs and professional certifications</li><li>Medical insurance</li><li>And other job-related benefits</li></ul>recruitment@yasminepalace.comJob Type: Full-timePay: From QAR2,000.00 per month

Hostess

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.
 
 
 <ul>
 <li>
 Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
 </li>
 <li>
 Support the Front desk team in coordinating guest services and activities
 </li>
 <li>
 Oversee check-in and check-out processes, ensuring smooth and efficient operations
 </li>
 <li>
 Collaborate with other departments to fulfill guest needs and resolve issues
 </li>
 <li>
 Train and mentor guest relations staff to maintain high service standards
 </li>
 <li>
 Assist in creating and implementing guest satisfaction initiatives
 </li>
 <li>
 Monitor and analyze guest feedback to identify areas for improvement
 </li>
 <li>
 Participate in special events and VIP guest arrangements
 </li>
 <li>
 Ensure compliance with hotel policies and local regulations
 </li>
 <li>
 Assist in managing the guest relations budget and resources
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field
 </li>
 <li>
 Previous experience in Front Office or Guest Services
 </li>
 <li>
 Good Communication skills
 </li>
 <li>
 Experience with Front Office Systems
 </li>
 <li>
 Good English skills, both written and spoken and Russian is a plus
 </li>
 </ul>
</div>

Assistant Guest Relations Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25195650
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 Sheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
 
 
 Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Reservations Manager

Welcome guests and provide clear information on show hours, ticketing, and wayfinding across all Event ares;Manage info desks and roaming support points; direct guests to the correct counters/entrances (VIP, Exhibitor, Partners);Monitor queues and crowd flow; liaise with Entrance Manager/Security to open lanes or deploy stanchions as needed;Explain bag-check rules, prohibited items, prayer room/F&amp;B/restroom locations, accessibility routes, and stroller/wheelchair guidance;Assist with the Event website/app on tablets/phones; help guests find schedules, maps, and programme updates;Handle basic complaints and lost &amp; found intake; escalate incidents per protocol;Provide printed materials/maps and keep info points tidy and stocked;Capture FAQs/footfall notes and flag operational issues to Control Room;Set up and open the bag/coat check: power kiosks, prep tags/receipts, racks, hangers, signage;Welcome guests and explain bag/coat policies; apply size/prohibited-items rules;Issue and match tags to items; process check-in/out quickly and accurately;Handle lost-ticket and discrepancy cases per SOP; maintain chain-of-custody;Track inventory counts and exceptions; complete shift logs and handovers;Coordinate with Security on prohibited items, suspicious bags, and incidents;Close down: reconcile items vs. tickets, secure unclaimed items, power down/lock up;Verify eligibility and identity; issue/print badges and temporary passes by access level;Capture badge photos (camera/tablet) and encode cards; manage reprints and lost-badge cases;Follow daily opening/closing, cashless reconciliation (if any), and pass-control SOPs;Keep accurate logs: issued passes, exceptions, incident notes; ensure data privacy;Provide exhibitors/contractors with welcome packs and key show information;Coordinate with Show Management, Security, and Ops on access lists and escalations;Maintain desk tidiness, stock consumables, and ensure equipment is charged/functional;Unpack, sort, and stage all printed materials in BOH storage; maintain clean, labeled zones;Pick, pack, and deliver materials to locations per distribution lists; hit time windows;Replenish collateral/newspapers/magazines across M7 / DDD / Barahat; remove outdated items;Coordinate drops with Distribution/Info Desk teams; keep all areas fully stocked;Track stock levels, movements, and discrepancies; submit shift logs;Keep storage tidy, waste separated, and aisles/fire exits clear; report damages;Support occasional off-site drops/returns as scheduled;Safely use trolleys/lifters; follow manual-handling and HSE procedures;Remain on standby during defined windows; report within SLA when called;Cover any front-of-house role (entrances, info desk, tours, queues, lounges) as assigned;Take quick brief, deploy to post, and maintain service continuity during absences/spikes;Provide short breaks/rotation cover and support peak crowd-flow moments;Carry a ready kit (radio, badge, uniform) and complete post-shift handover notes;Welcome visitors to partner zones; deliver clear info on each partner&rsquo;s activation, offers, and schedules;Manage access/queues (VIP, media, general); check badges and maintain capacity limits;Capture simple metrics (footfall, dwell time, engagement) and relay to Venue/Partner Lead;Handle basic inquiries/complaints and escalate per protocol; maintain tidy, safe space;Check all charging stations regularly; ensure docks/power banks are available and powered;Refill/rotate charged units; collect depleted units and place on charge;Assist guests with rentals/returns, cable types, and basic usage questions;Track inventory per station (in/out counts, missing/damaged units); sync with vendor app/log;Clean and keep stations tidy; replace faulty cables/labels and report defects;Escalate technical issues to vendor/IT; perform simple resets and power checks;Manage queues and keep aisles clear; coordinate with Security for crowd surges;Log hourly status and end-of-shift report (stock levels, issues, lost property);Greet guests and provide programme/wayfinding info at auditorium and backstage;Scan tickets/wristbands; manage queueing and entry flow; control capacity;Prepare/reset stage between talks (chairs, lectern, mics, water, signage);Run microphones for audience Q&amp;A; brief guests on etiquette;Seat guests efficiently; manage late seating and hold doors when needed;Liaise with Green Room to cue speakers; relay timing over radio;Support basic crowd control and safety; guide orderly egress at session end;Keep area tidy; restock materials; note FAQs/issues and handover each shift;Replenish printed collateral at entrances, info desks, lounges, and queues across the Event locations;Deliver bulk stock to back-of-house (BOH) points; maintain tidy, labeled storage and first-in/first-out rotation;Keep magazine/library areas filled and neat; remove outdated materials and waste;Track stock levels and drop rates per location; submit hourly/end-of-shift counts;Set and refresh signage/holders; report damage or missing fixtures for replacement;Coordinate runs with Venue Ops and Security to avoid crowd disruption;Assist with load-in/out of pallets and boxes; use trolleys safely and follow HSE;Control access to Exhibitor Lounge/Offices; verify badges and manage guest lists;Provide wayfinding and information on services (Wi-Fi, printing, refreshments, prayer rooms);Monitor capacity, maintain a quiet/clean environment, and coordinate seating during peaks;Liaise with Lounge Ops/F&amp;B/Cleaning/AV for replenishment or technical issues;Handle basic requests (meeting room bookings, deliveries pick-up) and escalate as needed;Keep logs: footfall, incidents, VIP visits, and end-of-shift handover notes;Monitor artworks (so that no visitors step on them / touch them); report any damage/incident immediately, follow protocol, liaise with GPM teamMonitor crowd flow; liaise with Entrance Manager/Security to open lanes or deploy stanchions as neededHandle basic complaints; escalate incidents per protocolFollow venue protocols and emergency proceduresWelcome guests; give accurate info on opening hours, tickets, programmes, and venuesProvide clear wayfinding to entrances, ticket desks, F&amp;B, restrooms, prayer/nursing rooms, first aid, Art Kids, VIP/Collector areasSupport Event website/app use on tablets/phones; help guests find schedules and mapsManage desk operations: keep area tidy, restock printed materials/maps, remove outdated/non-Event related itemsHandle high volumes of FAQs; triage and escalate issues to Operations/Security/Medical as neededIntake lost &amp; found queries and basic incident reports; log and hand over at shift changeCoordinate queue flow around the desk; communicate surges and issues over radioNote accessibility needs (wheelchairs, ramps, quiet spaces) and arrange support with relevant teamsAssist guests with online ticket purchases, account login/reset, and QR retrievalGuide use of kiosks/apps; troubleshoot payment errors and email delivery issuesVerify orders and reissue tickets; explain policies on refunds/exchangesManage queue flow at support desks; keep area tidy and stockedEscalate complex issues to Ticketing Lead/vendor; log cases and resolutionsProvide wayfinding to entrances, VIP/GA lanes, and nearby amenitiesVerify eligibility against VIP database; issue/activate digital/physical VIP cardsProvide first-line digital support: app download, login/reset, showing digital VIP passesExplain VIP benefits, access rules, and lounge/concierge servicesResolve credential problems and coordinate with Protocol/Security for escalationsKeep VIP desk organized; maintain logs and protect guest data/privacyJob Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per weekApplication Question(s):<ul><li>This is a temporary role, will your current sponsor will allow you to work temporarily with another company?</li></ul>Language:<ul><li>Do you speak Arabic (Required)</li></ul>

Event Hosts

Conservatorium Hotel

<div><div><div>Housekeeping Coordinator
 <div></div><div><div><ul><li>JR-04414
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental, Doha
</div></li> </ul></div></div><div></div><div><div><div>Add To Favourites
</div></div> <div></div><div>View Favourites
</div></div><div><ul><li>Mandarin Oriental, Doha is looking for a Housekeeping Coordinator to join our housekeeping team.</li></ul>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
about the job
Based at the Mandarin Oriental Doha, Qatar within the Housekeeping department in Doha, the Housekeeping Coordinator is responsible for ensuring the smooth and efficient operation of the Housekeeping Department by coordinating communication between various departments, managing guest requests, overseeing the lost and found system, and supporting the housekeeping team in maintaining the highest standards of cleanliness and service throughout the property. Housekeeping Coordinator reports to the Assistant Executive Housekeeper.
As a Housekeeping Coordinator, you will be responsible for the following duties:<ul>
<li>
Act as the central communication hub for the Housekeeping Department, managing calls, dispatching tasks, and logging all communications accurately.</li>
<li>Coordinate and follow up on guest requests, room status updates, and maintenance issues to ensure timely service and guest satisfaction.</li>
<li>Manage lost and found procedures, key control, and housekeeping inventory, maintaining accurate records and compliance with hotel policies.</li>
<li>Support the housekeeping team with shift coordination, workload management, and assistance with daily operational challenges.</li>
<li>Assist with training new team members, monitor staff performance, and contribute to a positive and productive team environment.</li>
<li>Handle guest inquiries and complaints related to housekeeping services with professionalism, aiming for prompt and effective resolution.</li>
</ul>
As a Housekeeping Coordinator, we expect from you:<ul>
<li>
Senior High School Diploma required; vocational training in hospitality is a plus.</li>
<li>At least two years of experience in a luxury hotel, with one year in a Housekeeping Coordinator or similar role.</li>
<li>Familiar with systems like Actabl/Alice, Oracle, Workday, and strong in Microsoft Excel and inventory management.</li>
<li>Fluent in English; Arabic proficiency is an advantage, and multilingual candidates are preferred.</li>
<li>Detail-oriented, organized, and capable of handling multiple tasks in a fast-paced setting.</li>
<li>Flexible schedule, professional presentation, and strong problem-solving and communication skills.</li>
</ul>
Our commitment to you<ul>
<li>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with Qatar industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Housekeeping Coordinator

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 31 January 2026
 
 
 
 Department:
 
 Human Resources &amp; Training
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 Compensation:
 
 ر.ق0 / month
 
 
 
 
 Description
 
 
 
 The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.
 
 
 The overall scope of a Hotel Training Coordinator is to support the Training Manager to deliver the above mission statement while preparing and developing themselves for a future training leadership or operational role.
 
 
 
 Key Responsibilities
 
 
 
 ● Support the Training Manager in establishing a training network according to Kempinski standard.
 
 
 ● Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures.
 
 
 ● Support the Training Manager in Planning, designing and delivering training programmes.
 
 
 ● Implement training marketing strategy as defined by the Training Manager.
 
 
 ● Support Kempinski DNA and brand immersion activities.
 
 
 ● Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
 
 
 ● With the support of the Training Manager work together with department heads and analysis operational quality performance using the Kempinski Experience Assessment Tool (KEA) and based on the results provide remedial training solution.
 
 
 ● Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management.
 
 
 ● Support the Training Manager in training and developing Training &amp; Departmental Trainer team members.
 
 
 ● Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report.
 
 
 ● In absence of a Training Coordinator, support the Training Manager in ensuring that these responsibilities are fulfilled.
 
 
 ● Lead by example and promote Kempinski&rsquo;s core values.
 
 
 ● Support the completion of the Training Self Audit (using the Kempinski Training Peer &amp; Self Audit Tool) is completed at least once per year.
 
 
 ● Promote and implement Kempinski Corporate Training policies and procedures.
 
 
 ● Understand and strictly adhere to the rules &amp; regulations established in the employee handbook and to the hotel&rsquo;s policies on fire, hygiene, health &amp; safety.
 
 
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
</div>

People Training Executive

Explore 1336+ Guest services coordinator in Doha this December. Find roles across top companies and apply now to boost your career.