receptionist

front desk receptionist

medical receptionist

front office manager

front office supervisor

guest services manager

Abar hotel apartment

Job Description &ndash; Front Office OfficerKey Responsibilities<ul><li>Arabic Language is a must.</li><li>0-3 years of work experience. Freshers can apply.</li><li>Welcome and assist guests in a professional and friendly manner.</li><li>Handle guest check-in, check-out, and reservation processes accurately.</li><li>Respond to guest inquiries, requests, and complaints promptly.</li><li>Answer telephone calls and respond to emails professionally.</li><li>Coordinate with Housekeeping and Maintenance to ensure room readiness.</li><li>Maintain accurate guest records and process payments.</li><li>Promote hotel services and upsell room categories where applicable.</li><li>Ensure the reception area is clean, organized, and presentable.</li><li>Comply with company policies, SOPs, and service standards.</li><li>Perform other duties assigned by the Front Office Manager.</li></ul>Pay: AED1,500.00 - AED2,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Front office Officer

Marriott International

<div>Additional Information 
Job Number26089974 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Welcome Office Manager

IHG Hotels & Resorts

<div>Do you see yourself as the Residence Manager for InterContinental Residence Suites&reg; Dubai Festival City?
 
 
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. 
 
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. 
 
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. 
 
The InterContinental Hotels Group&reg; at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
 
 
A little taste of your day-to-day:
People
<ul><li>Clearly and effectively communicate hotel goals and strategies to all levels of the hotel team.</li><li>
Oversee the day-to-day operations and assignments of the hotel staff; assist the Area General Manager in the development and communication of departmental strategies and goals.</li><li>
Work within the company&rsquo;s Human Resource framework to ensure the departmental performance of staff is productive. Duties include:<ul><li>
Planning for future staffing needs.</li><li>
Recruiting in line with company guidelines.</li><li>
Preparing detailed induction programmes for new staff.</li><li>
Maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.</li><li>
Ensuring training needs analysis of teams is carried out, and training programmes are designed and implemented to meet needs.</li><li>
Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognise good performance.
</li><li>Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently.</li><li>
Coaching, counselling and disciplining staff, providing constructive feedback to enhance performance.</li><li>
Drive Nationalisation efforts by mentoring and integrating local talent, fostering their development, and ensuring compliance with nationalisation goals.</li><li>
Establish/maintain a succession plan</li></ul></li><li>
Drive a great working environment for teams to thrive &ndash; connect departments to create sense of one team.
</li><li>Communicate and enforce policies and procedures.
</li><li>As a Hotel Manager, you will empower colleagues to act with integrity by fostering a Speak Up culture, creating an environment where they feel supported to ask questions, raise concerns, and adhere to the Code of Conduct. You will ensure all required training is completed and promptly address any suspected misconduct.</li></ul>
Financial<ul><li>
Support the Area General Manager in the development, implementation and monitoring of strategic and operational plans for the hotel. Provide regular direction and manage hotel operations for all departments.
</li><li>You will drive performance in key metrics, such as Guest Love, GSI, Loyalty Recognition, Loyalty Enrolment Efficiency, and others.</li><li>
Monitor and report variances against budget and control labour costs and other expenses.</li><li>
Ensure that rebates and contracts for residences are tracked, properly documented, and any concerns are communicated in a timely manner.</li><li>
Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.
</li><li>Foster positive owner relationships if applicable and assist in providing ongoing information and status reports</li></ul>
Guest Experience<ul><li>
Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.
</li><li>Review guest feedback and implement strategies for continuous improvement.
</li><li>Communicate to appropriate departments all pertinent information requirements and special. needs for arriving VIP&rsquo;s, large groups, and other key guests.
</li><li>Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.</li></ul>
Responsible Business<ul><li>
In this role, you will contribute to our sustainability goals &ldquo;Journey To Tomorrow&rdquo; across key areas such as People, Communities, Carbon &amp; Energy, Waste, and Water management.</li><li>
Maintain a focus and commitment to operating a &ldquo;green&rdquo; hotel.</li><li>
Ensure a safe and secure environment for guests, team members and hotel/residences assets in compliance with the hotel&rsquo;s or owner&rsquo;s policies and procedures and regulatory requirements.</li><li>
Maintain relations with outside contacts.
</li><li>Comply with federal, state and local laws regarding health, safety and alcohol services.
</li><li>Ensure that the brand is at the heart of all decisions.</li><li>
Any other duties or tasks as directed by the Area General Manager that assist and support hotel operations.</li></ul><div>
</div><div>What we need from you:</div><div>
</div><ul><li>Bachelor&rsquo;s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
</li><li>Minimum of 3 years of guest service/hotel experience with at least two years in a Hotel Manager / General Manager capacity, or an equivalent combination of education and experience.</li><li>
Previous extended stay experience or experience in a hotel of similar size and complexity preferred.</li><li>
Must speak fluent English. Multiple languages preferred.</li></ul>
What you can expect from us: 
 
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts and some of the best training in the business. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
 
So, join us, and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Residence Manager - InterContinental Residence Suites® Dubai Festival City

Andaz

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager &ndash; Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.
Key Responsibilities
<ul><li>Support the day-to-day operations of the Front Office.</li>
<li>Deliver exceptional, personalized guest experiences.</li>
<li>Lead, coach, and motivate the Front Office team.</li>
<li>Handle guest concerns professionally and efficiently.</li>
<li>Coordinate with other departments to ensure smooth hotel operations.</li>
<li>Maintain Hyatt and Andaz brand standards.</li></ul> 
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>Minimum 2 years' experience as an Assistant Manager, Team Leader, or Supervisor in Front Office or Guest Relations within an upscale or luxury hotel.</li>
<li>Strong communication, leadership, and guest service skills.</li>
<li>Excellent problem-solving and organizational abilities.</li>
<li>Experience with Opera Cloud/ PMS is an advantage.</li>
<li>Diploma or degree in Hospitality Management or a related field is preferred.</li>
<li>Language Preference- Russian/ German/French/Spanish</li></ul></div></div></div>

Assistant Manager- Front Office

Kempinski Hotels

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 United Arab Emirates - Dubai
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski&rsquo;s DNA values in order to encourage sales and maximize guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Reporting to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.
 </li>
 <li>
 A courteous, professional and efficient service is provided at all times.
 </li>
 <li>
 All duties and tasks are performed as per the tasks required at the outlet.
 </li>
 <li>
 Be knowledgeable of all services and products offered by the hotel.
 </li>
 <li>
 Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
 </li>
 <li>
 Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
 </li>
 <li>
 Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 </li>
 <li>
 Ensure that the place of work and surrounding area is kept clean and organized at all times.
 </li>
 <li>
 Successfully perform opening and closing procedures established for the assigned outlet
 </li>
 <li>
 Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
 </li>
 <li>
 Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
 </li>
 <li>
 Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 </li>
 <li>
 Understand and strictly adhere to the rules &amp; regulations established in the hotel&rsquo;s policy manual and the hotel&rsquo;s policy on fire, hygiene, health &amp; safety.
 </li>
 <li>
 Assist in carrying out scheduled inventories of products and operating equipment.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Experience in an F&amp;B service role.
 </li>
 <li>
 Excellent english oral and written skills. Additional language is an advantage.
 </li>
 <li>
 Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
 </li>
 <li>
 Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times.
 </li>
 <li>
 Ability to identify and delegate tasks effectively
 
 
 
 </li>
 </ul>
 
 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Restaurant Waiter / Waitress

Missan IT Solutions

&middot; Greets guests and presents them with the menu.&middot; Inform guests about the special items for the day and menu changes if any.&middot; Suggest food and beverages to the guest/customers and try to upsell the sales.&middot; Taking food and beverage orders from the guest on the order taking pads/POS system.&middot; Obtaining revenues, issuing bills/receipts, accepting payments, returning the change.&middot; Performing the cleaning tasks as needed or directed by the branch manager/supervisor.&middot; Filling in for absent staff as needed in any of the outlets of Cha Cha Chai&middot; Punch in the order on the POS System and make sure to enter any special requirements made by the customer while ordering the food. (Eg: No Garlic, less spicy etc.)&middot; Communicate with the customers while they are dining inn to get the review of the food, to know if they need some other things to eat or drink or to take away and to assist with the queries.&middot; Observe the guests and ensure their satisfaction with the food and service.&middot; Proactively take the initiatives to improve the customer service, talking to the customers, upselling the sale to achieve the monthly targets.&middot; Taking guest feedback face to face and encouraging guest to share their feedback on our social media platforms (Eg: Instagram, TikTok, Zomato, Facebook, Trip Advisors etc.).&middot; Making Post, Reels, Stories for all the social media platforms along with the support and accommodating other staff.&middot; Supporting the branch and operations manager to upscale the marketing through face to face, social media marketing.&middot; Proactively initiate and suggest your ideas to the branch manager and operations manager to upsell the sales which is cost effective.&middot; Actively use up selling marketing techniques and customer relation to exceed guest expectations and increase revenue.&middot; When assigned by a manager you must take task which is assigned in his presence or absence.&middot; Pamphlet distribution for the company&middot; Daily inventory counting as per the instruction from the manager.&middot; Need to be aware of the coffee and mini mart experience is an advantage.Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is the visa status?(Visit, Freelance, Spouse or own visa)</li><li>Are you okay to work in any location in Dubai?</li><li>Do you have a barista certification?</li><li>Salary expectation</li></ul>Work Location: In person

Waitress/Barista - Own Visa

SIRO One Za'abeel

<div>Team Leader, Front Office, SIRO One Za'abeel
 
(20445) 
SIRO One Za&rsquo;abeel is more than a hotel &ndash; it&rsquo;s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality &ndash; through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. 
Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they&rsquo;re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise. 
Be a part of the world&rsquo;s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. SIRO One Za&rsquo;abeel creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. SIRO One Za&rsquo;abeel is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&amp;Only resorts worldwide. 
About The Role
<ul><li>Always keep a positive and motivated attitude, supervising and being an example as a leader.</li>
</ul><ul><li>Follow the Grooming standards and ensure all Team follows the same.</li>
</ul><ul><li>Maintain effective communication with all related departments to ensure smooth service delivery, building mutual trust and respect.
</li></ul><ul><li>Understanding employee positions to perform duties in employees' absence.</li>
</ul><ul><li>Ensure regular on-job trainings are performed and all SOP&rsquo;s followed.
</li></ul><ul><li>Regular check of LQA Standards as applicable.
</li></ul><ul><li>Empower employees to provide excellent customer service, guiding them through good judgement decisions.
</li><li>Provide guidance and direction to Team colleagues, including setting and monitoring performance standards.
</li><li>Attend the daily handover briefing when on shift and lead the briefing during the absence of the line Manager.</li>
<li>Being an active knowledgeable person about Memberships, activities, and services.
</li><li>Monitor daily operation of the Front Desk Agents.</li>
<li>To assist with any other duties as required by the line manager or another member of the management team.</li>
<li>Provide services that are above and beyond for guest&rsquo;s satisfaction and retention, interacting with guests to obtain feedback on the overall satisfaction.
</li><li>Establish a positive and active relationship with the guests, maintaining a high visibility in public areas and being knowledgeable of the Siro product.
</li><li>Always maintain high level of knowledge to upsell and cross-sell services and facilities to our guests.
</li><li>Responsible for all in house guest requests and ensuring their needs are met based on five pillars.</li>
<li>Record guest issues in the guest response tracking system.</li>
<li>Review guest satisfaction results with employees daily during handover.
</li><li>Making sure all guests&rsquo; complaints are followed up and discussed during the daily meeting within the Team for total guest recovery.
</li><li>Always seek opportunities of service improvement.
</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li>
<li>Understand and comply with security, health and safety policies and procedures pf the hotel.</li>
<li>Welcome guests in an active manner, assisting in the check in and check out procedures when needed and in the App use.
</li><li>Manage the shift and ensure that all Agents perform the tasks as per check lists.</li>
<li>Ensure all guest registrations are completed and correspond with Opera PMS. Ensure online check-ins in the App are updated in the system.
</li><li>Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy.</li>
<li>Assure to comply with the hotel policy in relation to cash handling and the billing/credit policy.</li>
<li>Ensure room allocation is properly handled as per the guests&rsquo; requirements and reservation.</li>
<li>Be fully familiar with all room types and rates.</li>
<li>Should be responsible for the Team to achieve their goals for upsell and cross sell.
</li><li>To ensure the Front Office Areas are kept neat and tidy.</li>
<li>To ensure that all backup materials are stored in a neat, organised, and structured manner to allow quick access at a future date.</li>
<li>To ensure that a proper handover is provided between shifts.
</li><li>To control all PM accounts that are open. It is the Team Leader&rsquo;s responsibility to ensure that all bills are invoiced out in a timely manner with all backup attached.</li>
<li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li>
<li>To undertake any reasonable tasks and secondary duties as assigned by the Management.</li>
<li>Ensure Lobby Coverage at any time of the day while on shift.</li>
<li>Perform an active follow up of the Siro App so we can contact any guests prior to their arrival as per preferences or specific programs.
</li></ul>About You
<ul><li>Must be computer literate, knowledge of MS Office, Excel and Opera is essential.</li>
</ul><ul><li>Must be able to work well under pressure and be able to multi-task.</li>
</ul><ul><li>Must have experience in a five-star environment for a minimum of 2 years. Experience in pre-opening is an advantage.
</li></ul><ul><li>Supervising experience is a plus.</li>
</ul><ul><li>Must be fluent in verbal and written English. Additional language skills are an advantage.</li></ul> 
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div>

Team Leader, Front Office, SIRO One Za'abeel

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