spa attendant

assistant front office manager Jobs in Kuwait City

assistant front office manager

assistant manager event operations Jobs in Kuwait City

assistant manager event operations

assistant manager – hotel lounge Jobs in Kuwait City

assistant manager – hotel lounge

food services supervisor Jobs in Kuwait City

food services supervisor

guest services manager

Four Seasons

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.
 </li>
 <li>
 Makes sure that all their subordinates comply with their respective core standards &amp; culture standards.
 </li>
 <li>
 Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.
 </li>
 <li>
 Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest
 </li>
 <li>
 Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.
 </li>
 <li>
 Ensure all vehicles and keys are handled with caution and are properly secured.
 </li>
 <li>
 Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of experience in similar position preferably in a luxury or five‑star hotel environment.
 </li>
 <li>
 Proven leadership experience in managing multicultural teams.
 </li>
 <li>
 Strong organizational and planning skills.
 </li>
 <li>
 Excellent communication, organizational, and problem‑solving skills.
 </li>
 <li>
 Ability to work flexible hours, including weekends, evenings, and public holidays.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Fully furnished single accommodation in high-quality staff housing.
 </li>
 <li>
 Complimentary stays at Four Seasons Hotels worldwide.
 </li>
 <li>
 Paid annual home leave tickets.
 </li>
 <li>
 Free transportation to and from the hotel.
 </li>
 <li>
 Quality employee meals.
 </li>
 <li>
 Comprehensive medical coverage.
 </li>
 <li>
 Vibrant social, cultural, and sporting activities.
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 The hotel will provide work authorization for the successful candidate.
 
 
 We look forward to welcoming your application and the possibility of you joining our Four Seasons family!
</div>

Guest Services Manager

IHG Hotels & Resorts

<div>
 
 People
 
 
 
 <ul>
 <li>
 Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
 </li>
 <li>
 Guest Experience Manager to inspect the condition and cleanliness of hotel vehicles on daily bases
 </li>
 <li>
 Assure that Hotel entrance and Public Area are to be kept clean at all times
 </li>
 <li>
 Guest Experience Manager personally review the activities and events of the hotel and assure proper preparation at all times
 </li>
 <li>
 Guest Experience Manager to personally review VIP in house guests list and arrival list and VIP Rooms allocations
 </li>
 <li>
 Perform a minimum of 5 courtesy calls per day and log it in Guest Relations logbook
 </li>
 <li>
 Encourage guest to post their reviews on Trip-Advisor and Facebook
 </li>
 <li>
 Inspect a minimum of two rooms per day covering all aspects related to cleanliness, settings, room condition, maintenance, as per hotel standards
 </li>
 <li>
 Upsell late Check-Out
 </li>
 <li>
 Check on daily bases on staff Hygiene and assure all staff are compliant with grooming and Hygiene standards
 </li>
 <li>
 Train colleagues on regular bases and assure that all Front Office colleagues are well trained and implementing the Hotel / Front Office policies and procedures particular the Credit Authorization Policy
 </li>
 <li>
 Guest Experience Manager to carry total responsibility to ensure all city-ledger invoice are supported with correct back-up document LPO (letter Purchase Order)
 </li>
 <li>
 Guest Experience Manager ensures 100% compliance of brand standards for Guest arrival experience such as greeting and calling guest by name
 </li>
 <li>
 Guest Experience Manager must assure that all guest feedback is logged in the FO log book prior to leaving duty / shift turnover with proper communication in place
 </li>
 <li>
 Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
 </li>
 <li>
 Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
 </li>
 <li>
 Provides functional assistance and direction to all departments.
 </li>
 <li>
 Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
 </li>
 <li>
 Supervises and directs Reception and Reservations personnel.
 </li>
 <li>
 Supports and assists Front Office personnel and all departments at peak periods.
 </li>
 <li>
 Ensures VIPs and priority club guests receive special attention
 </li>
 <li>
 Inspects front of house and back of house regularly for cleanliness.
 </li>
 <li>
 Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
 </li>
 <li>
 Provides input for Front Office meetings.
 </li>
 <li>
 Promotes inter-hotel sales and in-house facilities.
 </li>
 <li>
 Checks billing instructions and monitors guest credit
 </li>
 <li>
 Analyses and approves discounts and rebates.
 </li>
 <li>
 Analyses the rate variance report to ensure rooms revenue control
 </li>
 <li>
 Takes action with the Property Management Systems (PMS) in emergency situation.
 </li>
 <li>
 Ensures front line staffs comply with FIT Marketing techniques and maximize sales.
 
 
 </li>
 </ul>
 
 Responsible Business
 
 
 
 <ul>
 <li>
 Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
 </li>
 <li>
 Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel
 </li>
 <li>
 Perform other duties as assigned. May also serve as manager on duty
 
 
 </li>
 </ul>
 
 Accountability
 
 
 
 <ul>
 <li>
 This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team
 
 
 </li>
 </ul>
 
 Financial Management
 
 
 
 <ul>
 <li>
 Under the assistance of the senior Finance Manager co-ordinate the preparation of the Departmental annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Guest Experience Manager - CP

Career Land Center

<div><div>A 5-star luxury hotel in Kuwait is seeking an Assistant Manager to support the daily operations of its lounge outlet, ensuring a consistently high standard of guest service and ambiance.
<h4 class="jobSectionHeader">Key Responsibilities
</h4><ul><li>Support daily operations and service standards within the lounge
</li><li>Assist in supervising and training lounge staff
</li><li>Ensure guest service, presentation, and ambiance meet luxury brand standards
</li><li>Monitor stock levels and coordinate with suppliers as needed
</li><li>Handle guest requests and resolve issues promptly
</li><li>Support scheduling and shift coverage for the outlet
</li></ul><h4 class="jobSectionHeader">Requirements
</h4><ul><li>Must have relevant experience in a similar F&amp;B or lounge management role
</li></ul><h4 class="jobSectionHeader">Benefits
</h4><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Assistant Manager – Hotel Lounge

<div>
 
 People
 
 
 
 <ul>
 <li>
 Supervise and support the restaurant team during daily operations to ensure efficient and professional service.
 </li>
 <li>
 Assist in training, coaching, and developing colleagues to improve performance and service standards.
 </li>
 <li>
 Conduct daily briefings and allocate duties to ensure smooth operations.
 </li>
 <li>
 Foster a positive working environment and encourage teamwork across all departments.
 </li>
 <li>
 Ensure colleagues comply with hotel policies, grooming standards, and IHG service expectations.
 
 
 </li>
 </ul>
 
 Financial
 
 
 
 <ul>
 <li>
 Support the Restaurant Manager in achieving departmental revenue and profitability targets.
 </li>
 <li>
 Monitor stock usage and minimize wastage through effective inventory control.
 </li>
 <li>
 Ensure accurate billing, cashiering procedures, and cash handling practices.
 </li>
 <li>
 Assist with inventory counts and ordering of restaurant supplies when required.
 
 
 </li>
 </ul>
 
 Guest Experience
 
 
 
 <ul>
 <li>
 Deliver exceptional guest service by ensuring prompt, courteous, and personalized service at all times.
 </li>
 <li>
 Welcome and engage with guests, addressing inquiries and resolving concerns promptly and professionally.
 </li>
 <li>
 Monitor service quality to ensure compliance with IHG brand standards.
 </li>
 <li>
 Handle guest complaints efficiently and escalate concerns when necessary.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Oversee daily restaurant operations, ensuring cleanliness, organization, and readiness before each service period.
 </li>
 <li>
 Ensure tables, buffet displays, and service stations are properly set up and maintained.
 </li>
 <li>
 Coordinate with the kitchen and other departments to ensure timely and accurate food and beverage service.
 
 
 </li>
 </ul>
 
 Responsible Business
 
 
 
 <ul>
 <li>
 Ensure compliance with HACCP, food safety, hygiene, sanitation, and health and safety regulations.
 </li>
 <li>
 Promote sustainable work practices by minimizing waste and conserving resources.
 </li>
 <li>
 Maintain a safe, clean, and organized working environment.
 </li>
 <li>
 Perform any other reasonable duties assigned by management to support the operation.
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Restaurant Supervisor

Crowne Plaza Hotel

<div><div>People</div><ul><li>Supervise and support the restaurant team during daily operations to ensure efficient and professional service.</li><li>Assist in training, coaching, and developing colleagues to improve performance and service standards.</li><li>Conduct daily briefings and allocate duties to ensure smooth operations.</li><li>Foster a positive working environment and encourage teamwork across all departments.</li><li>Ensure colleagues comply with hotel policies, grooming standards, and IHG service expectations.</li></ul><div>
Financial</div><ul><li>Support the Restaurant Manager in achieving departmental revenue and profitability targets.</li><li>Monitor stock usage and minimize wastage through effective inventory control.</li><li>Ensure accurate billing, cashiering procedures, and cash handling practices.</li><li>Assist with inventory counts and ordering of restaurant supplies when required.</li></ul><div>
Guest Experience</div><ul><li>Deliver exceptional guest service by ensuring prompt, courteous, and personalized service at all times.</li><li>Welcome and engage with guests, addressing inquiries and resolving concerns promptly and professionally.</li><li>Monitor service quality to ensure compliance with IHG brand standards.</li><li>Handle guest complaints efficiently and escalate concerns when necessary.</li></ul><div>
Operations</div><ul><li>Oversee daily restaurant operations, ensuring cleanliness, organization, and readiness before each service period.</li><li>Ensure tables, buffet displays, and service stations are properly set up and maintained.</li><li>Coordinate with the kitchen and other departments to ensure timely and accurate food and beverage service.</li></ul><div>
Responsible Business</div><ul><li>Ensure compliance with HACCP, food safety, hygiene, sanitation, and health and safety regulations.</li><li>Promote sustainable work practices by minimizing waste and conserving resources.</li><li>Maintain a safe, clean, and organized working environment.</li><li>Perform any other reasonable duties assigned by management to support the operation.</li></ul><div>
</div>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel&rsquo;s Li Beirut (authentic Lebanese cuisine) Restaurant to ensure that established cultural and core standards are met.
</li><li>Manage the Restaurant Dining operation as well as the Private Bar activities and its respective employees.
</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
</li><li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
</li><li>Attend regular operational meetings to ensure effective coordination and cooperation between departments
</li></ul>What You Bring
<ul><li>Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East.
</li><li>Must have fluent level of English &amp; Arabic languages both written and spoken.
</li><li>Excellent organizational and time management skills
</li><li>Ability to multitask and prioritize daily workload
</li></ul>What We Offer
<ul><li>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.
</li><li>Complimentary nights at FS Hotels worldwide.
</li><li>Regular social and sporting events
</li><li>Paid home leave tickets
</li><li>Free transportation to and from work with Wi-Fi internet.
</li><li>Full medical coverage 
</li></ul> 
Work Authorization
Hotel will apply for the work authorization for the successful candidate 
 
We look forward to receiving your application!</div>

Assistant Outlet Manager - Lebanese Restaurant

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Greet members and guests warmly, ensuring they feel welcomed and properly oriented to the locker room and spa facilities.
 </li>
 <li>
 Assist guests with their appointments and respond promptly and professionally to all interactions, ensuring maximum comfort and satisfaction.
 </li>
 <li>
 Maintain a clean, organized, and well-stocked locker room at all times, replenishing amenities as needed.
 </li>
 <li>
 Collect and remove used towels, robes, and other items left behind to maintain a tidy environment.
 </li>
 <li>
 Ensure cleanliness and hygiene in all spa areas, including steam rooms, hot tubs, showers, and locker areas.
 </li>
 <li>
 Adhere to and enforce all locker room policies, etiquette, and safety standards.
 </li>
 <li>
 Uphold the Four Seasons&rsquo; commitment to excellence by providing genuine, anticipatory, and personalized service.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Minimum 1-2 years of experience in a similar role within a five-star hotel or resort.
 </li>
 <li>
 Proficiency in spoken and written English; additional languages are an advantage.
 </li>
 <li>
 A positive attitude, eagerness to learn, and commitment to delivering exceptional service.
 </li>
 <li>
 Flexibility to work varied shifts, including weekends, holidays, and overtime, based on operational needs.
 </li>
 <li>
 A strong team player who thrives in a collaborative environment.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Full board shared living accommodation in high quality, well-resourced staff housing.
 </li>
 <li>
 Complimentary stays at Four Seasons Hotels worldwide.
 </li>
 <li>
 Paid annual home leave tickets.
 </li>
 <li>
 Quality employee meals.
 </li>
 <li>
 Complimentary transportation to and from work.
 </li>
 <li>
 Regular social and sporting events.
 </li>
 <li>
 Free Wi-Fi in staff accommodation and transportation buses.
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 The Hotel will apply for work authorization for the successful candidate.
 
 
 We look forward to receiving your application and welcoming you to the Four Seasons family.
</div>

Spa Attendant

Explore 23+ Guest services manager in Kuwait City this August. Find roles across top companies and apply now to boost your career.

23 guest services manager jobs In Kuwait City

Guest Services Manager

Guest Experience Manager - CP

Assistant Manager – Hotel Lounge

Restaurant Supervisor

Restaurant Supervisor

Assistant Outlet Manager - Lebanese Restaurant

Spa Attendant