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f&b hostess

front desk receptionist

guest services representative

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Guest Relation Agent
 
 , you&rsquo;re not just ensuring a seamless check-in and check-out process &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
 </li>
 <li>
 Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
 </li>
 <li>
 Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
 </li>
 <li>
 Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
 </li>
 <li>
 Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Guest Relation Agent (Society)

Marriott International

<div>Additional Information 
Job Number26084778 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Zamana meydan okuyan ihtişamı &ouml;nc&uuml; bir ruhla birleştiren St. Regis Hotels &amp; Resorts, d&uuml;nyanın d&ouml;rt bir yanındaki en iyi yerlerde 50'yi aşkın l&uuml;ks otel ve tatil k&ouml;y&uuml;yle kendisini harika deneyimler sunmaya adamıştır. Yirminci y&uuml;zyılın başında ilk St. Regis otelinin New York'ta John Jacob Astor IV tarafından a&ccedil;ılmasıyla hayata ge&ccedil;en marka, kendine &ouml;zg&uuml; Kahya Hizmetimizin yanı sıra klasik incelikle modern duyarlılığı birleştiren, her bir misafirine y&ouml;nelik kişiselleştirilmiş ve beklentileri &ouml;ng&ouml;ren kibar ev sahiplerinden oluşan bir ekiple sağladığı tavizsiz hizmet seviyesine olan bağlılığını s&uuml;rd&uuml;rm&uuml;şt&uuml;r. Sizi St. Regis'teki kariyer fırsatlarını keşfetmeye davet ediyoruz. St. Regis Hotels &amp; Resorts'a katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Clerk-Front Desk

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26084125
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).
 
 
 Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Multi-Property EBC Sales Executive

<div>Additional Information 
Job Number26084817 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
<div>Provide highly personalized and attentive service to wedding couples, their families, and wedding guests, ensuring a seamless and memorable experience throughout all wedding-related events and stays. Responsibilities include, but are not limited to:
<ul><li>Act as the primary point of contact for wedding couples, VIP wedding guests, bridal parties, and family members, anticipating and fulfilling their needs with exceptional attention to detail.</li>
<li>Welcome and assist wedding guests upon arrival, coordinating closely with the Front Office team to ensure smooth check-in experiences and personalized room arrangements.</li>
<li>Deliver amenities, refreshments, coffee, tea, and other special requests promptly and professionally.</li>
<li>Review wedding event details, guest preferences, special occasions, and VIP requirements, communicating all pertinent information to relevant hotel departments to ensure flawless service delivery.</li>
<li>Coordinate with Front Office, Housekeeping, Engineering, and Guest Services teams to prepare and inspect guest rooms, bridal suites, and VIP accommodations, ensuring all arrangements meet expectations and special requests.</li>
<li>Conduct pre-arrival planning, including sending personalized pre-arrival communications and confirming special arrangements for wedding couples and key guests.</li>
<li>Escort wedding couples, VIPs, and family members to their accommodations or event venues when required, ensuring a warm and memorable arrival experience.</li>
<li>Be present during key wedding moments and guest arrivals to proactively address requests and provide personalized assistance.</li>
<li>Monitor and follow up on all wedding-related service requests, ensuring timely execution and guest satisfaction.</li>
<li>Coordinate laundry, pressing, and garment care services for wedding attire and guest clothing, ensuring prompt collection, delivery, and return.</li>
<li>Maintain accurate records of guest preferences, special requests, and service recovery actions within hotel systems to support seamless guest experiences.</li>
<li>Work collaboratively with the Weddings, Events, Front Office, Housekeeping, Engineering, and Food &amp; Beverage teams to ensure the successful execution of wedding events and related guest experiences.</li>
<li>Anticipate guest needs, resolve concerns promptly, and contribute to creating exceptional and memorable wedding celebrations that exceed guest expectations.</li></ul> 
</div>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None 
REQUIRED QUALIFICATIONS
Related Work Experience: 6-months related work experience required. 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Wedding Butler

<div>Additional Information 
Job Number26094538 
Job CategoryRooms &amp; Guest Services Operations 
LocationZone 61, Bulmasan Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert Element City Center

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Captain , you&rsquo;re not just ensuring a seamless Service process &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
</li><li>Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
</li><li>Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
</li><li>Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
</li><li>Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications</li></ul></div>
 <div>What It Takes to Make the Stay
<ul><li>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</li><li>A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li></ul></div>

Captain (Society)

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10385725</div></div><div><div>
Four Seasons at The Pearl Qatar</div></div><div><div>
Location: Doha, Doha, Qatar</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
 <div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar &ndash; offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jo&euml;l Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
About the role:
The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
What you will do:<ul><li>
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li><li>
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;</li><li>
Resolves guest complaints, and find opportunities to recognize and personalize the service
</li><li>Adhere to Four Seasons Hotel&rsquo;s standards as well as policies and procedures</li><li>
Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li><li>
Works harmoniously and professionally with co-workers and direct superior</li></ul>
What you bring:<ul><li>
One + years experience working within a luxury hotel or similar environment is considered an asset</li><li>
Excellent interpersonal skills and communication skills</li><li>
Cross cultural sensitivity, and customer service orientation
</li><li>Guest centricity and understanding the importance of guest&rsquo;s preferences.</li></ul> 
What we offer:
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:
Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs</div>

Front Desk Receptionist

Explore 158+ Guest services representative in Doha this August. Find roles across top companies and apply now to boost your career.