receptionist

front desk receptionist

customer service representative Jobs in Dubai

customer service representative

call center representative

female receptionist

guest services representative

Atlantis The Palm

<div></div><div><div>Representative, Resort Kiosk 
(19398)</div> 
<div></div>

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life. 


With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.<div>
About The Role</div>
<div>
Atlantis Dubai is a truly extraordinary, intriguing, and unique entertainment destination resorts, and we currently have an opportunity for an experienced Resort Kiosk Representative to join our amazing team at Atlantis Dubai! At Atlantis Dubai, we strive to create a destination experience that is not only unforgettable throughout each customer&rsquo;s stay, but truly memorable for a lifetime.</div>
<div>
As Resort Kiosk Representative, you will ensure all guests needs are met and they are assisted in a warm and personalised manner. You will be responsible for handling guest queries, reservations/sales and customer service for all Dolphin Bay, Sea Lion Point, Marine Animal Interactions, as well as Cabana Rentals at Aquaventure Waterpark and the Hotel Pool.</div> 
<div></div>
<div>
About You</div>
<div>
An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. Previous sales experience is a must to be a successful candidate. Additionally, you will need to be familiar with Galaxy, Opera and IOS operating systems. Being in a culturally diverse city, additional languages are a plus.</div> 
<div></div>

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Representative, Resort Kiosk

Palazzo Versace Dubai

<div>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Welcome guests with warmth, professionalism, and genuine hospitality.
 </li>
 <li>
 Handle reservations, spa bookings, and scheduling efficiently.
 </li>
 <li>
 Provide detailed information about spa treatments, services, and promotions.
 </li>
 <li>
 Ensure smooth coordination between therapists and guests.
 </li>
 <li>
 Handle billing, payments, and accurate posting of charges.
 </li>
 <li>
 Maintain a calm, serene, and professional spa environment at all times.
 </li>
 <li>
 Address guest requests, feedback, and concerns with efficiency and discretion.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Previous experience as a Spa Receptionist in a 5-star luxury hotel/resort is mandatory.
 </li>
 <li>
 Strong knowledge of spa treatments and wellness services.
 </li>
 <li>
 Excellent communication and guest service skills.
 </li>
 <li>
 Professional appearance and well-groomed presentation.
 </li>
 <li>
 Proficiency in using spa management or hotel reservation systems.
 </li>
 <li>
 Ability to multitask, prioritize, and remain composed under pressure.
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays.
 </li>
 </ul>
</div>

Spa Receptionist

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We have an exciting opportunity for a dynamic and friendly Receptionist to join our team. The role involves managing the front desk operations, providing an inviting and efficient environment for visitors and callers.
Job Purpose
As a receptionist, your key objective will be to oversee our front desk operations to ensure a friendly and competent environment for all visitors and callers. Apart from this, you will be required to handle guest inquiries and direct calls effectively. Moreover, your strong organizational skills will be put to use for managing appointments, maintaining records, and coordinating the daily operations of our office.
Job Duties and Responsibilities<ul><li>
Managing front desk operations to promote a welcoming environment for visitors and callers.</li><li>
Utilizing strong communication skills to greet guests, respond to inquiries, and correctly direct calls.</li><li>
Organizing appointments, maintaining records, and coordinating office activities.</li><li>
Supporting office functions and ensuring a smooth workflow through your basic administrative skills.</li></ul></div>

Front Desk Agent

Wellbeings

Job description:A leading Wellness group is looking to hire an experienced Female Spa Receptionist (Russian Speaker)Immediate Opening &amp; Attractive Package for the Right CandidateJOB DESCRIPTION1. Minimum of 2 years of experience as a Receptionist in 5 Star Hotels and worked in a 5 star spa2. Good Interpersonal and customer skills.3. Excellent Upselling Skills.4. Good administrative and organizational skills.5. Good communication is mandatory. Fluent in English.6. Please share your updated resume along with a recent picture and we will get in touch with you soon7. Only Females Preferred who can speak Russian8. Expected start date - ImmediateJob Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Spa ?</li><li>Do you speak Russian ?</li></ul>Experience:<ul><li>Receptionist: 2 years (Required)</li></ul>

Female Spa Receptionist (Russian Speaker)

Volante Life

Join our exclusive residential community as a Receptionist with a background in the hotel industry. We are seeking a professional individual with excellent interpersonal skills to be the first point of contact for our residents. If you have a proven track record in providing top-notch service and maintaining a welcoming atmosphere, we invite you to apply!Requirements:- Proven experience as a receptionist, preferably in a hotel or in private residential setting- Strong communication skills and a friendly demeanor- Ability to handle resident inquiries and requests with tact and efficiency- Proficiency in basic office software and management tools- Attention to detail and a proactive approach to problem-solving- Commitment to maintaining confidentiality and privacy of residentsResponsibilities:- Welcome residents and guests with a warm and courteous demeanor- Manage incoming calls, emails, and inquiries from residents- Assist with resident requests and coordinate services as needed- Maintain organized records of resident communications and requests- Collaborate with property management to ensure smooth daily operations- Uphold the privacy and security standards of the residential communityJob Type: Full-timeExperience:<ul><li>Hotel or Residential: 1 year (Required)</li></ul>

Front Desk Agent- Luxury Residential Apartment

Al Habtoor Palace

We&rsquo;re Hiring: Assistant Butler &amp; Guest Relations Manager at Al Habtoor Palace About Al Habtoor Palace Al Habtoor Palace is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace is dedicated to creating unforgettable moments for every guest.Role OverviewWe are seeking an Assistant Butler &amp; Guest Relations Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.Key Responsibilities<ul><li>Assist in managing the Butlers' and Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul>Qualifications<ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul>Join us and be part of a team that sets the standard for luxury hospitality.Job Types: Full-time, PermanentWork Location: In person

Assistant Butler & Guest Relations Manager

Job Overview We are seeking an energetic and detail-oriented Concierge Supervisor to lead our guest services team in delivering exceptional hospitality experiences. In this role, you will oversee daily operations at the front desk, coordinate guest relations, and ensure a seamless, welcoming environment for all visitors. Your leadership will inspire your team to provide personalized service that exceeds expectations, creating memorable stays and fostering guest loyalty. This position offers an exciting opportunity to combine hospitality expertise with supervisory skills in a vibrant resort or hotel setting.Responsibilities<ul><li>Supervise and motivate the concierge team to deliver outstanding guest services with enthusiasm and professionalism</li><li>Oversee front desk operations, including check-in/check-out procedures, reservations, and guest inquiries</li><li>Coordinate with other departments such as housekeeping, food &amp; beverage, and security to ensure smooth service delivery</li><li>Handle guest concerns promptly and effectively, providing personalized solutions to enhance their experience</li><li>Manage scheduling, training, and performance evaluations for concierge staff</li><li>Maintain accurate records of guest interactions, requests, and feedback to improve service quality</li><li>Assist in multilingual communication to accommodate diverse guests and ensure clear understanding across language barriers</li></ul>Requirements<ul><li>Proven experience in hotel or resort guest services, front desk operations, or hospitality roles</li><li>Strong leadership skills with the ability to manage a team effectively in a fast-paced environment</li><li>Excellent customer service skills with a friendly, approachable demeanor</li><li>Bilingual or multilingual abilities are highly preferred to serve an international clientele</li><li>Exceptional time management skills to prioritize tasks efficiently</li><li>Knowledge of phone etiquette and professional communication standards</li><li>Previous restaurant or guest relations experience is a plus</li><li>Ability to handle multiple responsibilities with a positive attitude and attention to detail</li></ul>Join us as a Concierge Supervisor and play a vital role in creating unforgettable experiences for our guests! Your passion for hospitality combined with your leadership talents will help foster a welcoming atmosphere where every visitor feels valued and cared for.Job Type: Full-time

Concierge - Supervisor

Explore 1267+ Guest services representative in Dubai this March. Find roles across top companies and apply now to boost your career.