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head of it strategy governance

Oman Air

<div>
 
 The Head of IT Strategy &amp; Governance is a pivotal leadership role at Oman Air reporting directly to
 
 
 the Vice President - Digital &amp; IT. The role is a central integrator for the Digital &amp; IT Unit, ensuring seamless coordination across priorities and stakeholders while driving disciplined execution of strategic initiatives. This role provides executive-level support to align leadership agendas,
 
 
 streamline decision-making and maintain operational clarity across complex programs. It champions delivery excellence by translating strategic objectives into actionable plans, monitoring progress, and removing barriers to execution. In addition, the position safeguards governance standards and fosters alignment between technology investments and business outcomes, enabling Oman Air to achieve its digital transformation goals with speed, accountability, and resilience.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES:
 
 
 
 1. Lead the facilitation of the development of IT strategy and strategic plans and ensure they are communicated clearly across the Digital &amp; IT organization and to key stakeholders.
 
 
 2. Lead the participation of Digital &amp; IT in the creation of an enterprise-wide strategy for how information and technology will contribute to business success across the enterprise.
 
 
 3. Provide transparency into the total portfolio of investment in IT, and enable key decision makers to prioritize demand based on strategic objectives, risks, dependencies and potential constraints in the supply of IT.
 
 
 4. Define, maintain and report on the metrics that will be followed to track the progress of IT achievements against objectives in the Digital &amp; IT organization&rsquo;s scorecard and IT&rsquo;s contribution to business performance.
 
 
 5. Identify performance gaps and initiate improvement efforts across IT capabilities where needed.
 
 
 6. Position the value of IT within the enterprise and promote awareness of its role and ensure clear communication of strategy and priorities to stakeholders and across the Digital &amp; IT organization to drive alignment and desired behaviors.
 
 
 7. Design and maintain the IT operating model needed to deliver on strategic objectives including defining ways of working, role structures and guiding principles, as well as coordinating with other parts of Digital &amp; IT on frameworks and standards (e.g., ITIL, COBIT, ISO).
 
 
 8. Identify and propose organizational changes based on evolving strategy and lead Digital &amp; IT
 
 
 Unit-wide change initiatives tied to operating model evolution.
 
 
 9. Lead the efforts of anticipating IT sourcing needs and managing strategic relationships with key vendors maintaining a broad view of the IT ecosystem to ensure the right collaborators are identified, positioned and aligned to strategic goals.
 
 
 10. Support strategic supplier negotiations as needed on behalf of Vice President - Digital &amp; IT.
 
 
 11. Develop, manage and oversee vendor contracts, relationships and performance for the efficient delivery of products and services.
 
 
 12. Control costs, drive service excellence and mitigate risks to gain increased value from vendors
 
 
 throughout the deal life cycle.
 
 
 13. Develop, present and manage the Digital &amp; IT budget providing transparency to IT costs.
 
 
 14. Manage cost allocation chargeback principles and measure the benefits of IT investments.
 
 
 15. Gather and analyze project-, program- and/or portfolio-level data to track performance and forecast future performance. Identify improvements to program and project methodologies.
 
 
 16. Coordinate transformation initiatives to evolve the IT operating model in line with strategic objectives including new organizational structures, delivery models, platforms, or tools used to deliver IT projects, products, and services.
 
 
 17. Coordinate change management across multiple IT domains as needed.
 
 
 18. Support, with consultation, advice and participation as needed, the orchestration of Digital &amp;
 
 
 IT&rsquo;s participation in enterprise transformation programs including the introduction of IT fusion teams or business-led digital delivery including supporting the set-up and orchestration of
 
 
 communities of practice that support such changes.
 
 
 19. Represent Digital &amp; IT in enterprise change management initiatives serving as the overall enterprise change agent for changes driven by, or related to, IT changes such as the introduction of new core systems (e.g. ERP, PSS, etc.), the introduction of a digital workplace to enable remote work or roll out AI agents to improve productivity.
 
 
 20. Ensure IT employees have the foundational skills to support performance by partnering with HR and IT leaders to define the skills employees need to be successful in the enterprise.
 
 
 21. Continuously assess the proficiency of current skills and the need for new skills.
 
 
 22. Develop new skills that build a future-ready IT workforce that can deliver differentiating IT and business capabilities and strategic change by aligning these new skills with the strategic workforce plan.
 
 
 23. Lead the development of workforce strategy for the Digital &amp; IT organization, determining the appropriate staffing levels, managing the talent pipeline and ensuring personal objectives are
 
 
 aligned with strategies and strategic plans.
 
 
 24. Orchestrate the governance mechanisms to ensure that appropriate decisions are made to implement the business and IT strategy focusing not only on the Digital &amp; IT organization but on prioritizing IT across the enterprise based on strategic objectives and potential business value.
 
 
 25. Support regular IT audits and other business control activities.
 
 
 26. Coordinate compliance training and communications and provide risk management that stewards the organization toward effective compliance and business outcomes.
 
 
 27. Act as a delegate or proxy for the VP - Digital &amp; IT, representing the VP in executive forums or stepping in during the VP&rsquo;s absence when appropriate.
 
 
 28. Lead and develop the Strategy &amp; Governance team, providing direction, coordination and coaching across a group of cross-functional experts.
 
 
 29. Perform any other related tasks as assigned by the Management.
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS &amp; EXPERIENCE:
 
 
 
 &bull; Bachelor&rsquo;s degree in business, engineering, IT or a related field with Over 10 years of experience in IT and business with significant airline industry experience.
 
 
 &bull; A minimum of five years of experience of team management and leadership responsibilities.
 
 
 &bull; Experience in the airline industry, managing cross-functional teams or projects, and influencing senior-level management and key stakeholders.
 
 
 &bull; Master&rsquo;s degree in above fields is an advantage.
 
 
 
 
 
 
 PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPS:
 
 
 
 &bull; Proficiency in English (must) and Arabic (preferred)
 
 
 &bull; Proficient in MS Office, BI tools, EA tools and project management tools
 
 
 &bull; Advanced mastery of Excel
 
 
 &bull; ITIL 4 Foundation or equivalent certificate is an advantage
 
 
 &bull; TOGAF 9 certification or equivalent is an advantage
 
 
 &bull; PMP or PMI-ACP certification is an advantage
 
 
 &bull; Airline domain certificates (IATA, APEX, etc.) are an advantage
 
 
 
 
 
 
 SKILLS &amp; COMPETENCIES:
 
 
 
 
 Core Competencies:
 
 
 
 &bull; Business acumen: Drives enterprise-wide strategy by securing stakeholder support, aligning business value with organizational needs, and translating complex solutions into actionable insights.
 
 
 &bull; Change advocate: Leads and champions cross-functional change initiatives by fostering collaboration, driving innovation, and embedding change management throughout the
 
 
 organization.
 
 
 &bull; Outcome-driven: Drives organizational excellence by setting ambitious benchmarks and strategically investing in transformative initiatives to surpass industry standards.
 
 
 &bull; Strategic IT planning: Drives holistic, future-focused IT strategy by envisioning multiple
 
 
 scenarios, challenging assumptions, and partnering across the enterprise to implement
 
 
 transformative initiatives.
 
 
 &bull; Influencing and empowering others: Empowers teams drives organizational success by strategically influencing stakeholders, fostering ownership, and enabling a culture of collaboration and results.
 
 
 &bull; Team leadership: Provides visionary leadership by guiding high-performing teams,
 
 
 empowering collaboration, and fostering strategic alliances to achieve exceptional
 
 
 organizational results.
 
 
 &bull; Innovative: Champions innovative, value-driven digital strategies by fostering creativity,
 
 
 embracing calculated risks, and aligning emerging technologies with enterprise goals.
 
 
 &bull; Continuous learning: Promotes a culture of continuous learning by modeling growth,
 
 
 challenging norms, and empowering others to adapt and excel for future enterprise success.
 
 
 
 
 
 
 Technical Competences:
 
 
 
 &bull; Advanced working proficiency in IT especially IT in the airline industry.
 
 
 &bull; Strong knowledge of:
 
 
 o Systems in the airline commercial domain (PSS, IBE, GDS, NDC, Payment, Loyalty, RM, Network Planning, etc.)
 
 
 o Systems in the airline operations domain (Flight Planning, Fleet Management, Crew Planning, MRO, DCS, W&amp;B, etc.)
 
 
 o Systems in the corporate back-office areas (ERP, S2P, HCM, WMS, etc.).
 
 
 o Digital workspace ecosystems such as Microsoft (Exchange, Teams, SharePoint, OneDrive,
 
 
 Entra ID, etc.), End User Computing, Workspace Technologies (smart meeting rooms, IP telephony, etc.), employee productivity and experience.
 
 
 o Airline IT infrastructure such as messaging architecture and standards (Type B, etc.),
 
 
 CUTE/CUPS platforms, SITA/ARINC network, aircraft connectivity (ACARS, ADS-A, VHF, Sat,
 
 
 etc.), Inflight Connectivity and Systems (IFC, IFE).
 
 
 o Data platforms (BI, Datawarehouse, Data Lake, etc.)
 
 
 o On-prem and cloud IT infrastructure and network including hardware, platforms, systems
 
 
 and operations.
 
 
 o Programming, scripting language and principles (e.g., Python, Java, SQL), DevOps (CI/CD)
 
 
 and QA.
 
 
 &bull; Advacnced working proficiency in Enterprise Architecture and Integration principles, practices
 
 
 and tools.
 
 
 &bull; Advacnced working proficiency in IT Service Management principles and practices.
 
 
 &bull; Strong background in cybersecurity and IT governance.
 
 
 &bull; Expert level data analysis and interpretation competency.
 
</div>

Head of IT Strategy & Governance

Oman Airports Management Company

<div>
 
 
 JOB SCOPE
 
 
 
 Lead and oversee the strategy, operations, and continuous improvement of airport systems, enterprise applications, and service delivery platforms across Oman Airports, ensuring secure, scalable, and efficient technology services that support seamless airport operations, business transformation, and user satisfaction.
 
 
 
 
 
 
 ACCOUNTABILITIES
 
 
 
 &bull; Develop and communicate the unit objectives, goals, and operational plan in line with division&rsquo;s over-arching strategy.
 
 
 &bull; Develop and monitor the unit budget, and guide unit leads on Optimization.
 
 
 &bull; Manage the performance of the unit and ensure alignment with the unit&rsquo;s operational plan.
 
 
 &bull; Identify development needs for unit staff and provide feedback for growth.
 
 
 &bull; Develop and implement the strategy for Technology systems and services in alignment with organizational goals, ensuring integration with airport operational and business needs.
 
 
 &bull; Ensure high availability, uptime, and disaster recovery readiness for critical systems including AODB, RMS, BHS, ERP, HRMS, and airport applications.
 
 
 &bull; Lead the application lifecycle management from requirements and design to development, deployment, upgrades, and decommissioning&mdash;ensuring architectural integrity and process automation.
 
 
 &bull; Drive integration of airport operational and business systems to enable real-time data sharing, process efficiency, and enhanced decision-making.
 
 
 &bull; Oversee deployment and optimization of BI tools (e.g., Power BI, Qlik Sense) and application performance monitoring systems (APM) to support proactive insights and continuous improvement.
 
 
 &bull; Collaborate with functions across Oman Airports to develop technology solutions, translating requirements into high-quality applications and digital tools.
 
 
 &bull; Work closely with the Digital &amp; Innovation function to co-develop digital solutions, including mobile applications, automation workflows, and smart airport technologies.
 
 
 &bull; Oversee CI/CD processes, version control, and code standards for in-house developed applications to ensure reliability and scalability.
 
 
 &bull; Implement API-based integrations and cloud-enabled applications, enabling scalable, data-driven digital transformation across airport operations.
 
 
 &bull; Oversee data management systems, ensuring data integrity, governance, and seamless integration across enterprise business applications and airport operational systems
 
 
 &bull; Conduct regular performance reviews and generate strategic reports to the CIO, highlighting risks, performance metrics, and improvement plans.
 
 
 &bull; Develop periodic reports for the unit and contribute to the development of periodic reports at the division level, as requested by the Division Head.
 
 
 &bull; Facilitate seamless integration of enterprise and airport systems, ensuring data consistency, automation, and interoperability
 
 
 &bull; Maintain an enterprise architecture matrix that communicated and adopted by all Technology functions.
 
 
 &bull; Oversee the deployment of AI platform and LLMs to enhance the airport operations and provide an excellent guest experience.
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 
 &bull; Bachelor&rsquo;s degree in computer science or a related IT field (Master&rsquo;s degree in an IT field preferred)
 
 
 &bull; Minimum of 15 years of experience including 5 years in the field of (Development/Service/system Delivery)
 
 
 &bull; Preferred Airport experience
 
 
 
 
 
 
 SKILLS AND COMPETENCIES
 
 
 
 &bull; Strategic IT Service Management
 
 
 &bull; Enterprise Applications and Architecture Oversight
 
 
 &bull; Airport Systems Domain Expertise
 
 
 &bull; Technology Integration and Interoperability
 
 
 &bull; Business and financial acumen
 
 
 &bull; Strategic thinking
 
 
 &bull; Leadership
 
 
 &bull; Relationship building
 
 
 &bull; AI and LLM understanding
 
 
 &bull; Problem solving
 
 
 &bull; Decision making
 
 
 &bull; Customer focus
 
 
 &bull; Results focus
 
 
 &bull; Communication
 
 
 &bull; Teamwork
 
 
 &bull; Analytical thinking
 
 
 
</div>

Vice President - Systems & Services

Basharsoft

<div>ITD-Enterprise Architect most have 15+ years of experience in designing and implementing
scalable, secure, and high-performance enterprise IT solutions. Expertise in developing IT
strategies, cloud computing (AWS/Azure), microservices, DevOps, system integrations,
compliance and governance and digital transformation. Strong leadership in aligning technology
with business goals. This role will work closely with senior leadership, business units, and IT
teams to develop and maintain a holistic architecture framework that promotes business
agility, innovation, and operational efficiency. The Chief Enterprise Architect will also oversee
the integration of technologies and guide the evolution of systems across the enterprise.
Technical Skills<ul><li>
Enterprise Architecture: TOGAF, Zachman Framework</li><li>
DevOps and CI/CD , Docker, Kubernetes, Jenkins, Terraform</li><li>
Cloud Platforms: AWS, Azure, Google Cloud</li><li>
Programming: Open Banking APIs Platform, Python, Java, Node.js, SQL</li><li>
Security: ISO 27001, GDPR (is it relevant to CBO?), COBBIT</li><li>
Data and AI: Big Data, Machine Learning, Data modeling and Data Warehousing</li><li>
Experience with large-scale digital transformation initiatives and managing cross-functional teams</li><li>
Familiarity with IT governance, risk management, and compliance standards Professional Experience and Requirements</li><li>
Design and implement scalable, flexible, and sustainable enterprise architecture</li><li>
frameworks that enable efficient business processes, improved decision-making, and optimized use of technology.</li><li>
Develop and maintain a roadmap for IT systems, applications, and infrastructure to support business needs and future growth.</li><li>
Oversee the integration of new technologies, applications, and systems to enhance enterprise capabilities while maintaining architectural integrity.</li><li>
Ensure the consistency of architectural decisions and best practices across all enterprise projects and initiatives.</li><li>
Establish and enforce architecture standards, guidelines, and policies to ensure the integrity, security, and scalability of enterprise systems.</li><li>
Provide strategic guidance on technology trends and innovations, advising leadership on how new technologies can support business objectives</li><li>
Capability to Collaborate IT roadmap with business objectives</li><li>
Developed a roadmap to shift to enterprise to microservices-based architecture to improve system scalability</li><li>
Worked as Solutions Architect to design and implement hybrid cloud solutions including the integration between on-premise and cloud solutions.</li><li>
Develop Technology Roadmap that include systems, data and technologies</li><li>
Crafting IT Strategy and Enterprise Architecture including building the enterprise architecture library for CBO</li><li>
Developed and implemented automated CI/CD pipelines using new technology such as Jenkins and Kubernetes</li><li>
Expert in Providing a structured approach to managing change within the organization helping to adapt to disruptive forces and achieve strategic goals</li><li>
Strong experience in lead AI/ML adoption for large size organization</li><li>
Sitting the objectives and KPIs to monitor ITD performance</li><li>
Demonstrate experience in Infrastructure Cost reduction</li><li>
The proposed candidate shroud have strong background in banking, fintech and e-</li><li>
commerce</li></ul>
Education &amp; Certifications<ul><li>Master&rsquo;s in Computer Science</li><li>Certifications: TOGAF or Zachman Framework, AWS Certified Solutions Architect, CISSP</li></ul>
Language :<ul><li>English : Must be the mother tongue of the candidate</li><li>Arabic : Preferable to understand Arabic</li></ul></div>

ITD-Enterprise Architect | Muscat, Oman

<div>
 
 
 
 Role Purpose
 
 
 
 
 The Director, Centre of Excellence is responsible for establishing, leading, and governing enterprise-wide Centres of Excellence that drive standardization, efficiency, capability building, and value creation across the airport development and management portfolio. The role ensures best practices in strategy execution, business excellence, project delivery, change management, and innovation are consistently applied across all functions and projects.
 
 
 This role acts as the enterprise owner of CoE frameworks, methodologies, and performance standards, enabling scalable growth, operational excellence, and successful transformation.
 
 
 
 
 
 
 
 Job Scope
 
 
 
 <ul>
 <li>
 Enterprise Centres of Excellence governance and operating model
 </li>
 <li>
 Business excellence, strategy, PMO, and change management frameworks
 </li>
 <li>
 Standardization of methodologies, tools, and best practices
 </li>
 <li>
 Performance management and value realization
 </li>
 <li>
 Capability building and organizational maturity
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 CoE Leadership &amp; Governance
 
 
 <ul>
 <li>
 Define and implement the enterprise CoE vision, mandate, and operating model.
 </li>
 <li>
 Establish governance structures to ensure consistent application of CoE standards across the organization.
 </li>
 <li>
 Oversee multiple CoE functions (e.g., Strategy, Business Excellence, PMO, Change, Digital/Innovation as applicable).
 </li>
 <li>
 Ensure alignment between CoE activities and corporate strategy, development priorities, and operational objectives.
 </li>
 </ul>
 
 
 Enterprise Excellence &amp; Standardization
 
 
 <ul>
 <li>
 Champion enterprise-wide standardization of processes, tools, methodologies, and performance metrics.
 </li>
 <li>
 Drive adoption of best practices in airport development, project delivery, operations, and corporate functions.
 </li>
 <li>
 Ensure lessons learned, knowledge management, and continuous improvement are embedded across the organization.
 </li>
 </ul>
 
 
 Transformation &amp; Value Realization
 
 
 <ul>
 <li>
 Oversee enterprise transformation initiatives to ensure delivery of intended benefits and value.
 </li>
 <li>
 Monitor performance, maturity, and effectiveness of CoE-led initiatives.
 </li>
 <li>
 Provide strategic advice to executive leadership on organizational effectiveness and transformation readiness.
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Capability Building
 
 
 <ul>
 <li>
 Partner with senior leadership to embed a culture of excellence, accountability, and continuous improvement.
 </li>
 <li>
 Lead capability-building programs and professional development across CoE domains.
 </li>
 <li>
 Represent the organization in external forums related to excellence, transformation, and best practice.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Engineering, Management, or a related field.
 </li>
 <li>
 Master&rsquo;s degree (MBA or equivalent) is highly preferred.
 </li>
 <li>
 Professional certifications in excellence, quality, project management, or transformation are an advantage.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 
 10+ years
 
 of progressive leadership experience in enterprise excellence, transformation, or large-scale program management.
 </li>
 <li>
 Proven experience establishing and leading Centres of Excellence in complex, asset-intensive organizations.
 </li>
 <li>
 Experience within
 
 airports, aviation, infrastructure, construction, transport, or large public-sector entities
 
 is highly desirable.
 </li>
 <li>
 Strong executive-level exposure and board interaction experience.
 </li>
 </ul>
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Enterprise leadership and governance
 </li>
 <li>
 Strategic thinking and execution
 </li>
 <li>
 Change and transformation leadership
 </li>
 <li>
 Performance and value management
 </li>
 <li>
 Stakeholder influence at executive level
 </li>
 <li>
 Strong communication and decision-making skills
 </li>
 </ul>
 
 
 
 
 
 
 Success Measures
 
 
 
 <ul>
 <li>
 Effective establishment and adoption of CoE frameworks
 </li>
 <li>
 Improved organizational maturity and performance
 </li>
 <li>
 Successful delivery of enterprise transformation initiatives
 </li>
 <li>
 Strong leadership and stakeholder confidence in CoE value
 </li>
 </ul>
 
 
</div>

Director - Centre of Excellence (CoE)

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>01/05/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>Open
</div></div><div>Work Experience
<div>Minimum 15&ndash;20 years of senior leadership experience, with at least 5 years as CEO/MD/COO in hospitality, tourism, real estate, or a related asset-heavy sector
</div></div><div>Industry
<div>Hospitality
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>The Chief Executive Officer is responsible for providing strategic leadership and overall management of the Group&rsquo;s operations, financial performance, governance, and long-term growth. The CEO will execute the Board-approved strategy, ensure regulatory compliance as a publicly listed entity, and enhance brand positioning, profitability, and stakeholder confidence. 
Key Responsibilities 
1. Strategy &amp; Leadership 
<ul><li>
Develop and implement the Group&rsquo;s long-term strategy in alignment with Board directives and Oman Vision 2040. 
</li><li>
Lead organizational transformation to enhance operational efficiency, guest experience, and profitability. 
</li><li>
Identify growth opportunities including new developments, asset repositioning, partnerships, and acquisitions. 
</li><li>
Drive innovation across hospitality services, digital platforms, and customer engagement.</li></ul> 
2. Financial Performance &amp; Shareholder Value 
<ul><li>
Ensure sustainable revenue growth, cost optimization, and strong EBITDA performance. 
</li><li>
Oversee budgeting, forecasting, capital allocation, and cash flow management. 
</li><li>
Deliver consistent value creation for shareholders in line with public market expectations. 
</li><li>
Present clear, transparent financial and operational reports to the Board and shareholders.</li></ul> 
3. Governance, Compliance &amp; Risk 
<ul><li>
Ensure full compliance with Capital Market Authority (CMA) regulations, Muscat Stock Exchange (MSX) requirements, and applicable Omani laws. 
</li><li>
Strengthen corporate governance, internal controls, and risk management frameworks. 
</li><li>
Act as the primary interface with regulators, auditors, and external advisors. 
</li><li>
Uphold the highest standards of ethics, transparency, and accountability.</li></ul> 
4. Operations &amp; Asset Management 
<ul><li>
Oversee all hospitality operations including hotels, resorts, F&amp;B, and leisure assets. 
</li><li>
Ensure consistent service quality, brand standards, and guest satisfaction across the portfolio. 
</li><li>
Optimize asset performance through effective revenue management, cost controls, and capex planning. 
</li><li>
Work closely with international hotel operators, franchise partners.</li></ul> 
5. People &amp; Culture 
<ul><li>
Build a high-performance leadership team with clear accountability and succession planning. 
</li><li>
Promote Omanisation in line with national objectives while maintaining operational excellence. 
</li><li>
Foster a culture of performance, customer-centricity, and continuous improvement. 
</li><li>
Ensure compliance with labor laws and best HR practices in Oman.</li></ul> 
6. Stakeholder Management 
<ul><li>
Act as the principal spokesperson of the company with investors, analysts, shareholders, media, and government stakeholders. 
</li><li>
Maintain strong relationships with the Ministry of Heritage and Tourism, regulators, financial institutions, and strategic partners. 
</li><li>
Represent the company at industry forums and public engagements.</li></ul> 
Key Performance Indicators (KPIs) 
<ul><li>
Revenue growth and profitability metrics 
</li><li>
Optimize shareholder returns 
</li><li>
Operational efficiency and asset performance 
</li><li>
Guest satisfaction and brand reputation 
</li><li>
Compliance and governance effectiveness 
</li><li>
Talent development and leadership stability</li></ul><h3 class="jobSectionHeader"> 
Requirements</h3>
Qualifications &amp; Experience 
Essential 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Finance, or related field 
</li><li>
Minimum 15&ndash;20 years of senior leadership experience, with at least 5 years as CEO/MD/COO in hospitality, tourism, real estate, or a related asset-heavy sector 
</li><li>
Proven experience leading large, complex organizations, preferably publicly listed 
</li><li>
Strong understanding of hospitality operations, asset management, and financial performance 
</li><li>
Demonstrated experience working with Boards and managing investor relations</li></ul> 
Preferred 
<ul><li>
Master&rsquo;s degree (Hospitality / MBA or equivalent) 
</li><li>
Experience in the GCC, with strong knowledge of the Omani market 
</li><li>
Exposure to hotel management contracts, franchising, and mixed-use developments</li></ul> 
Skills &amp; Competencies 
<ul><li>
Strategic thinking and execution excellence 
</li><li>
Strong financial acumen and capital markets understanding 
</li><li>
Exceptional leadership and people management skills 
</li><li>
Stakeholder and government relations expertise 
</li><li>
High integrity, resilience, and decision-making capability 
</li><li>
Excellent communication skills in English (Arabic preferred)</li></ul> 
Employment Terms 
<ul><li>
Competitive executive compensation package aligned with public company benchmarks 
</li><li>
Performance-based incentives linked to financial and strategic KPIs 
</li><li>
Contract subject to Board approval and regulatory requirements</li></ul></div><div></div>

Chief Executive Officer (CEO)

Omantel

<div>
 
 Role Purpose:
 
 To lead pricing strategy and commercial governance for enterprise Mobile, Fixed, and ICT services&mdash;ensuring competitive, compliant, and profitable offerings. The role drives strategic pricing development, bid and tender management, and revenue planning to support large-scale B2B deals and long-term business growth in Oman&rsquo;s telecom sector.
 
 
 
 Position Information
 
 
 
 
 Title: Proficient, Large Enterprise Segment
 
 
 
 <ul>
 <li>
 Unit: Business
 </li>
 <li>
 Division: Marketing
 </li>
 <li>
 Location: Muscat
 </li>
 </ul>
 <ul>
 <li>
 Line Manager : SM Large Enterprise Segment
 </li>
 <li>
 Minimum role requirements:
 </li>
 <li>
 Bachelor in relevant discipline. Preferably in Business, Finance, Marketing, Statistics and Engineering.
 </li>
 <li>
 MSc, MBA and post-graduation degree is preferable
 </li>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 Proficient: 7 years of experience
 
 </li>
 </ul>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Design and implement innovative pricing structures for Mobile, Fixed, and ICT services, including bespoke enterprise solutions tailored to client needs.
 </li>
 <li>
 Conduct in-depth financial, commercial, and competitive analysis to support pricing decisions for both new and existing products.
 </li>
 <li>
 Develop robust business cases, feasibility studies, and scenario models to evaluate pricing propositions and ensure strategic alignment.
 </li>
 <li>
 Establish and enforce pricing governance frameworks to maintain consistency, profitability, and compliance across all customized offers and promotions.
 </li>
 <li>
 Lead pricing strategy formulation in collaboration with management, ensuring alignment with Omantel enterprise growth objectives and market positioning.
 </li>
 <li>
 Drive pricing strategy and commercial input for large-scale RFPs, RFQs, and government tenders, ensuring competitive positioning and margin protection.
 </li>
 <li>
 Support proposal development by crafting tailored commercial offers that meet client requirements while safeguarding profitability.
 </li>
 <li>
 Ensure full compliance with internal policies and external regulatory standards throughout the bid lifecycle.
 </li>
 <li>
 Define pricing-related business requirements and review price change requests to ensure accuracy, consistency, and commercial viability.
 </li>
 <li>
 Work closely with Sales, Product, Finance, Technical, Legal, and Bid Management teams to ensure seamless execution of pricing initiatives.
 </li>
 <li>
 Liaise with Strategic Finance to validate pricing models, financial assumptions, and business case parameters.
 </li>
 <li>
 Partner with Market Research and Business Intelligence teams to gather competitive insights and customer data that inform pricing decisions.
 </li>
 <li>
 Conducts regular performance reviews and pricing assessments of existing products to ensure continued competitiveness, market relevance, and alignment with enterprise customer needs.
 </li>
 <li>
 Monitors and analyzes competitor pricing and tariff movements, providing timely insights and recommending strategic actions to maintain or enhance Omantel market position .
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 Proficiency Level
 
 
 Competency Name
 
 
 Proficient
 
 
 Pricing Strategy Development
 
 
 3 - Advanced
 
 
 Marketing Strategy &amp; Planning
 
 
 3 - Advanced
 
 
 Project Management
 
 
 3 - Advanced
 
 
 Planning and Organizing
 
 
 3 - Advanced
 
 
 Drives Achievements
 
 
 2- Intermediate
 
 
 Creativity &amp; Innovation
 
 
 Advanced
 
 
 Proactivity
 
 
 2- Intermediate
 
 
 Analytical Thinking &amp; Problem Solving
 
 
 Advanced
 
 
 Ethics &amp; Compliance
 
 
 2- Intermediate
</div>

Senior Proficient, Large Enterprise Segment

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 The Program Manager is responsible for leading large-scale SAP transformation programs across the Middle East, ensuring strong governance, predictable delivery, and high customer satisfaction. The role requires hands-on leadership of end-to-end program execution, from initiation through go-live and stabilization, while managing complex stakeholder landscapes that include client PMOs, partners, and C-level executives.
 
 
 You will oversee multi-workstream teams, drive financial performance for programs valued at USD 5 million or more, and ensure alignment with SAP Activate, quality standards, and internal delivery frameworks. Acting as a trusted advisor, you will guide customers and partners through critical project decisions, manage risks proactively, and maintain the clarity and structure needed for smooth execution.
 
 
 This role is ideal for a senior delivery leader who can balance strategy and execution, maintain discipline under pressure, and consistently deliver successful outcomes in fast-paced and complex environments.
 
 
 
 What You&rsquo;ll Build
 
 
 
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 Large-scale SAP transformation programs across the Middle East, delivered end-to-end from initiation to go-live and stabilization.
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 Strong project governance structures, including steering committees, RAID processes, and quality assurance gates aligned with SAP Activate.
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 High-performing cross-functional teams (20+ members) capable of delivering complex program outcomes over extended periods.
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 Robust financial and commercial controls for projects valued at USD 5 million and above, ensuring predictable margins and on-track financial performance.
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 A risk-resilient delivery environment through disciplined risk, issue, and dependency management frameworks.
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 Trusted advisory relationships with customer PMOs, executive sponsors, and partner delivery teams to drive alignment and business outcomes.
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 Clear, consistent reporting mechanisms for internal leadership, customer stakeholders, and product teams.
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 Scalable delivery methods for cloud transformation initiatives including SuccessFactors, ARIBA, CX, RISE with SAP migrations, and On-Prem to Cloud transitions.
 
 
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 What You Bring Focus
 
 
 
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 Proven experience delivering large and complex SAP programs in the Middle East within the last 3 years.
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 A strong track record of managing large project teams (20+ members for 6+ months) across multiple engagements.
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 Hands-on ownership of project financials, including budgets of USD 5M+ and successful delivery in at least three major programs.
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 Deep understanding of SAP implementation methodologies, including SAP Activate, QA gate processes, and structured governance models.
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 Ability to lead full project management cycles: scope planning, schedule management, resource allocation, RAID management, quality assurance, documentation, and executive reporting.
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 Strong capability to steer partner-led implementations, acting as a trusted advisor to partners, client PMO, and project sponsors.
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 Expertise in identifying, managing, and mitigating project risks, issues, and dependencies.
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 Experience ensuring successful customer outcomes and alignment with both internal and external stakeholders.
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 Exposure to cloud transformation programs such as SuccessFactors, ARIBA, CX, BTP, or other SaaS-based SAP solutions.
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 SAP Certification in at least one major module and PMP&reg; (or equivalent) project management certification.
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 Knowledge of the latest SAP tool chain, including:
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 SAP Cloud ALM (CALM)
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 Signavio (process modeling and transformation)
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 WalkMe (digital adoption)
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 Tricentis (test automation for SAP)
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 Syniti (data migration and governance)
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 Experience with large-scale migrations (RISE with SAP, lift-and-shift, on-prem to cloud transitions).
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 Familiarity with Agile delivery practices for SAP environments.
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 Exceptional communication, stakeholder management, and team leadership skills.
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 Ability to influence and collaborate confidently with C-level executives.
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 Strong presentation, documentation, and executive reporting capabilities.
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 Fluency in English (required) and Arabic (highly preferred).
 
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 Where You Belong Focus
 
 
 
 You&rsquo;ll be part of a high-performing delivery organization that leads some of the most complex SAP transformation programs in the Middle East. You&rsquo;ll work closely with senior leadership, strategic partners, and C-level customer stakeholders to shape delivery outcomes that matter. This is a place for someone who thrives in large programs, values structure and governance, and enjoys solving difficult problems with clarity and confidence.
 
 
 
 You&rsquo;ll Belong In a Team That
 
 
 
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 Operates with strong delivery discipline, transparency, and accountability
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 Values clear communication, smart decision-making, and proactive leadership
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 Works collaboratively with internal SAP teams, partners, and customer PMOs
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 Embraces new technologies and modern SAP toolchains to drive efficiency
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 Recognizes and rewards ownership, performance, and continuous improvement
 
 
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 #SAPJobs #ProgramManager #ProjectPrincipalConsultant #SAPDelivery #SAPProjectManagement #SAPActivate #SAPCX #CloudTransformation #RISEwithSAP #MiddleEastJobs #DubaiJobs #QatarJobs # #DigitalTransformation #TechLeadership #ProjectGovernance #PMPCertified #SAPCareers
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 440995 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
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Program Manager-Middle East

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