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health care compliance officer, innovative medicine Jobs in Egypt

health care compliance officer, innovative medicine

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strategic account coordinator - healthcare provider relations Jobs in Egypt

strategic account coordinator - healthcare provider relations

health care provider

Nestlé

<div>NHS Medical Sales Representative - Giza<div></div><div> 
POSITION SNAPSHOT</div><div> 
Location: Egypt, Giza 
Business unit: Nestl&eacute; Health Science</div><div> 
Position Summary</div><div>
The NHSc Medical Sales Representative is responsible for achieving targeted sales of NHSc products in his/her territory by ensuring favorable recommendations by Health Care Professionals, representing Nestl&eacute; Health Science in the market as a trusted advisor in the field of Clinical Nutrition in order to become the leading consumer preferred and trusted Nutrition Solution provider for health-related needs in the Middle East.</div><div></div><div> 
A day in the life of...</div><ul><li>
Carry out sales calls in hospitals and non-hospital outlets in his/her territory according to the recommended cycle plan and as agreed with the Field Sales Supervisor/ Manager.</li><li>
Develop highly scientific relationships with HCPs and decision makers through face-to-face sales calls, group presentations as well as other scientific events.</li><li>
Provide data and suggest classification of contacts based on objective criteria.</li><li>
Keep visits&rsquo; records updated and use them for call preparation/follow-up and to record market intelligence data.</li><li>
Provide a weekly plan and subsequent reports on all visits/activities, sample distribution, support literature, to his manager. Also make timely reports on area progress as well as competitive activities and other market intelligence data.</li><li>
Organize and carry out hospital presentations and group meetings with healthcare professionals on NHSc products.</li><li>
Participate as needed in national and regional medical conventions and exhibits.</li><li>
Manage agreed individual marketing expenses e.g. for samples and group meetings.</li><li>
Participate actively in training events, cycle meetings and business review meetings.</li></ul><div></div><div> 
What will make you successful</div><ul><li>
Graduate of Health-related science: Pharmacy, Veterinary medicine, or Science.</li><li>
Valid Driving License.</li><li>
Nutrition background is a plus.</li><li>
Minimum of 1 to 3 years of experience as Medical Representative in pharmaceutical or nutrition company or other sales experience.</li></ul></div><div></div>

NHS Medical Sales Rep - Giza

Bupa

<div>Risk Manager<div>
Job Description:
Risk Manager - BEI
Location status: In Office
Location: Cairo, Egypt
Hours: 40hrs pw - full-time
We make health happen
At Bupa, we're driven by a clear purpose: helping people live longer, healthier, happier lives and making a better world. As a health insurer and provider with no shareholders, our customers are at the heart of everything we do. This role sits within our Insurance Risk and Compliance function, supporting Bupa Egypt Insurance (BEI).
As Risk Manager - BEI, you'll play a vital role in embedding a proactive risk culture, ensuring our business decisions are made with care, and helping us stay resilient in a fast-changing world. You'll be a trusted partner to the business, providing expert advice and challenge, and helping shape the future of risk management in Egypt.
Key Responsibilities<ul><li>
Lead the development and oversight of the risk framework for Bupa Egypt, ensuring all areas of risk are identified, assessed, and managed in line with our appetite</li><li>
Act as a business-facing, independent second line function, providing day-to-day risk partnering and support</li><li>
Deliver the annual risk management plan and provide high-quality reporting to senior management and the Board</li><li>
Build a risk-aware culture across the organisation, embedding the 3 Lines of Defence model</li><li>
Support the definition and monitoring of risk appetite, including operational risk modelling and scenario analysis</li><li>
Provide effective challenge to the business, escalating risks and supporting practical solutions</li><li>
Oversee incident management and root cause analysis, ensuring lessons are learned and improvements made</li><li>
Collaborate with the Compliance Manager BEI to support regulatory change, inspections, and engagement</li><li>
Deputise for senior leadership in risk-related matters when required</li></ul>
What We're Looking For<ul><li>
A graduate degree (BSc or BA)</li><li>
Experience in a risk role, ideally within insurance</li><li>
Strong understanding of Egypt's regulatory environment</li><li>
Fluent in Arabic and English (verbal and written)</li><li>
Professional qualifications such as CRISC, FRM, PRM, CFRP, or CRM are desirable</li><li>
Experience working within a 3 Lines of Defence model</li><li>
Proven ability to embed risk frameworks in complex organisations</li><li>
Excellent communication and stakeholder engagement skills</li><li>
Strong judgement and analytical thinking</li><li>
Objective, pragmatic, and resilient under pressure</li><li>
Able to manage multiple priorities and lead change effectively</li></ul>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Legal, Risk &amp; Audit
Locations:
Egypt - Cairo</div></div>
 
Gym membership, Cycle to work scheme, Health &amp; wellbeing programme, Financial planning services, Company pension, Employee mentoring programme, Free flu jabs, Referral programme

Risk Manager

Iron Mountain

<div>
 
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 
 
 
 
 
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 
 
 
 
 
 Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 
 
 
 
 
 
 About the Opportunity:
 
 
 
 
 
 
 The Occupational Nurse is responsible for supporting the health and wellbeing of employees at the workplace in compliance with Egyptian Labor Law 14/2025 (Articles 269 &amp; 270). The role ensures timely medical attention, preventive healthcare, and coordination with external medical services to maintain a safe and healthy working environment.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 1. Medical Support &amp; First Aid
 
 
 <ul>
 <li>
 Provide first aid and emergency care for employees on-site.
 </li>
 <li>
 Maintain an equipped first aid room/clinic within the facility.
 </li>
 <li>
 Ensure availability of prescribed medicines and treatment supplies.
 </li>
 </ul>
 
 
 
 
 
 2. Compliance with Egyptian Law (Art. 269 &amp; 270)
 
 
 <ul>
 <li>
 Conduct medical checks of employee health complaints as the facility&rsquo;s designated medical representative.
 </li>
 <li>
 Coordinate with the General Health Insurance Authority for periodic medical examinations of all employees.
 </li>
 <li>
 Maintain an updated list of employees needed with medical provider
 </li>
 <li>
 Support early detection of occupational diseases and health risks associated with the nature of work.
 </li>
 <li>
 Ensure provision of nursing services for facilities employing 50+ workers per site, in line with legal requirements.
 </li>
 <li>
 Assist the contracted occupational physician in carrying out required medical duties.
 </li>
 <li>
 Handle employees requests with regard to medical approvals, cash reimbursement, chronic requests, etc.
 </li>
 <li>
 Initiating requests for lost insurance cards and sending replacement requests
 </li>
 </ul>
 
 
 
 
 
 3. Preventive &amp; Occupational Health
 
 
 <ul>
 <li>
 Promote workplace health, hygiene, and disease prevention.
 </li>
 <li>
 Train employees on basic occupational health practices (e.g., hygiene, ergonomics, preventive care, manual handling techniques).
 </li>
 <li>
 Support Health &amp; Safety campaigns and awareness programs.
 </li>
 </ul>
 
 
 
 
 
 4. Recordkeeping &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate and confidential medical records for employees.
 </li>
 <li>
 Prepare periodic reports on health incidents, medical consultations, and preventive measures.
 </li>
 <li>
 Report medical findings or risks to management and escalate cases requiring specialist medical intervention.
 </li>
 <li>
 Report on monthly basis sick leaves, employees requests, etc as needed
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Licensed Nurse certified by the Ministry of Health in Egypt.
 </li>
 <li>
 1-3 of professional nursing experience (preferably in occupational/industrial health).
 </li>
 <li>
 Knowledge of Egyptian Labor Law 14/2025 requirements for workplace medical coverage.
 </li>
 <li>
 Strong interpersonal and communication skills with ability to maintain confidentiality.
 </li>
 <li>
 Ability to work with, encourage and influence IM staff, their clients and contractors.
 </li>
 <li>
 Computer literacy for recordkeeping and reporting.
 </li>
 <li>
 Excellent writing and presentation skills.
 </li>
 <li>
 English language verbal and written skills essential
 </li>
 <li>
 Ability to respond to medical emergencies outside regular working hours
 </li>
 </ul>
 
 
 
 
 
 Discover what we offer
 
 
 
 
 
 <ul>
 <li>
 Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
 </li>
 <li>
 Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
 </li>
 <li>
 Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
 </li>
 <li>
 Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
 </li>
 <li>
 Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
 </li>
 <li>
 Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
 </li>
 <li>
 Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
 </li>
 </ul>
 
 
</div>

Occupational Health Nurse

<div>Digital Support Chat Specialist<div>
Job Description:
Digital Support Chat Specialist
Location: Cairo (Hybrid depending on business needs) 
Job Type: Full-time 
Department: Digital Support Team
Purpose of the Role: 
This purpose of this role is to provide front line incident management to all Bupa customers and clients who are unable to access Bupa's digital propositions.. As a Digital Support Chat Specialist, you'll handle live webchats, diagnose technical issues, and provide tailored solutions across multiple digital channels. Your insights will help shape the future of our digital transformation.
What you'll do:
<ul><li>Handle customer queries through webchat with professionalism and care</li><li>
Write clear, correct English responses that match customer needs and tone</li><li>
Support customers with login, registration and account access issues</li><li>
Troubleshoot across different systems and find the best solution for the customer</li><li>
Escalate to IT support teams when issues cannot be solved directly</li><li>
Complete administration tasks linked to customer cases</li><li>
Educate customers on how to use Bupa's online services</li><li>
Keep accurate records in Bupa systems</li><li>
Follow processes for complaints and try to resolve them where possible</li><li>
Work towards agreed targets such as Quality, AHT, and WRAP</li><li>
Take part in team huddles twice a week to hear important updates</li><li>
Attend monthly 1-1s and coaching sessions with your team leader, and act on feedback</li><li>
Complete training and continue learning new skills</li><li>
Understand when and how to transfer chats to other departments</li><li>
Be actively involved in team engagement activities to support morale and teamwork</li></ul>
What you'll bring:
<ul><li>Minimum 1 year in an English-speaking customer service chat environment is preferred.</li><li>
Strong written communication, empathy, problem-solving, and time management.</li><li>
PC literate with knowledge of Windows-based packages and digital platforms.</li><li>
Passion for digital servicing, adaptability, and a &quot;can-do&quot; attitude.</li><li>
Collaborative spirit and ability to work independently within set protocols.</li><li>
Ability to work independently and as part of a team</li><li>
Flexible and able to adapt to changes</li><li>
Positive attitude and calm under pressure</li></ul>
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Time Type:
Full time
Job Area:
Locations:
Egypt - Cairo</div></div>
 
Gym membership, Cycle to work scheme, Health &amp; wellbeing programme, Financial planning services, Company pension, Employee mentoring programme, Free flu jabs, Referral programme

Digital Support Chat Specialist

<div>
 
 Job Description
 
 
 
 
 Digital Support Chat Specialist
 
 
 
 
 Location:
 
 Cairo (Hybrid depending on business needs)
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Department:
 
 Digital Support Team
 
 
 
 Purpose Of The Role
 
 
 
 This purpose of this role is to provide front line incident management to all Bupa customers and clients who are unable to access Bupa&rsquo;s digital propositions.. As a Digital Support Chat Specialist, you&rsquo;ll handle live webchats, diagnose technical issues, and provide tailored solutions across multiple digital channels. Your insights will help shape the future of our digital transformation.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Handle customer queries through webchat with professionalism and care
 </li>
 <li>
 Write clear, correct English responses that match customer needs and tone
 </li>
 <li>
 Support customers with login, registration and account access issues
 </li>
 <li>
 Troubleshoot across different systems and find the best solution for the customer
 </li>
 <li>
 Escalate to IT support teams when issues cannot be solved directly
 </li>
 <li>
 Complete administration tasks linked to customer cases
 </li>
 <li>
 Educate customers on how to use Bupa&rsquo;s online services
 </li>
 <li>
 Keep accurate records in Bupa systems
 </li>
 <li>
 Follow processes for complaints and try to resolve them where possible
 </li>
 <li>
 Work towards agreed targets such as Quality, AHT, and WRAP
 </li>
 <li>
 Take part in team huddles twice a week to hear important updates
 </li>
 <li>
 Attend monthly 1-1s and coaching sessions with your team leader, and act on feedback
 </li>
 <li>
 Complete training and continue learning new skills
 </li>
 <li>
 Understand when and how to transfer chats to other departments
 </li>
 <li>
 Be actively involved in team engagement activities to support morale and teamwork
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 IT-related background or qualification is essential to understand and support the technical architecture of Bupa&rsquo;s digital propositions.
 </li>
 <li>
 Minimum 1 year in an English-speaking customer service chat environment is preferred.
 </li>
 <li>
 Strong written communication, empathy, problem-solving, and time management.
 </li>
 <li>
 PC literate with knowledge of Windows-based packages and digital platforms.
 </li>
 <li>
 Passion for digital servicing, adaptability, and a &ldquo;can-do&rdquo; attitude.
 </li>
 <li>
 Collaborative spirit and ability to work independently within set protocols.
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Flexible and able to adapt to changes
 </li>
 <li>
 Positive attitude and calm under pressure
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world.
 
 
 We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

MedNet Egypt L.L.C

<div>
 
 
 MedNet Egypt
 
 is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled
 
 Assistant Manager - Claims
 
 who is responsible for Planning and managing the data entry and claims processing operations of MedNet UAE&rsquo;s Top Insurer in order to ensure the delivery of high quality claims handling services to customers within the defined turnaround times (TAT) in accordance with established policies and corporate guidelines in order to support the achievement of revenue targets and overall business objectives.
 
 
 
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Manage claims processing operations for provider network claims, direct reimbursements, and re-submissions, ensuring efficiency and compliance with turnaround times (TAT).
 </li>
 <li>
 Oversee claims settlement as per financial authority levels and ensure proper reserve management.
 </li>
 <li>
 Ensure quality assurance through spot-checking and audits, ensuring claims are processed accurately and efficiently.
 </li>
 <li>
 Monitor technological system performance and coordinate with the IT department for system enhancements to improve operational efficiency.
 </li>
 <li>
 Lead and develop teams by setting objectives, providing coaching, and offering continuous training to maintain high performance.
 </li>
 <li>
 Act as an external auditor for high-value claims, ensuring compliance with internal policies before submission to the Hub Manager.
 </li>
 <li>
 Act as an Account Manager for primary insurance companies and groups, ensuring service delivery aligns with SLAs.
 </li>
 <li>
 Drive continuous improvement in claims processes, cost reduction strategies, and workflow optimisation.
 </li>
 <li>
 Ensure compliance with local health insurance laws, MedNet, and Munich Re policies.
 </li>
 <li>
 Supervise claims processing reports to support decision-making and ensure compliance with corporate standards.
 </li>
 <li>
 Coordinate with internal teams and external stakeholders (insurance partners, brokers, providers) for efficient claims handling.
 </li>
 <li>
 Implement process improvements to enhance operational effectiveness and service quality.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Medicine, Pharmacy, or Dentistry.
 </li>
 <li>
 5+ years of experience in medical claims management, with at least 2 years in a supervisory role.
 </li>
 <li>
 Strong knowledge of medical coding and claims processing procedures.
 </li>
 <li>
 Excellent time management and database management skills.
 </li>
 <li>
 Strong leadership and team management capabilities.
 </li>
 <li>
 Problem-solving and analytical thinking to improve claims operations.
 </li>
 <li>
 Customer-focused mindset with strong communication and stakeholder management skills.
 </li>
 <li>
 Ability to handle multiple priorities and work in a fast-paced environment.
 </li>
 <li>
 Proficiency in healthcare regulations and compliance standards
 </li>
 </ul>
 
 
</div>

Assistant Claims Manager

<div>Digital Support Chat Team Leader<div>
Job Description:
Digital Support Chat Team Leader
Location: Cairo (Hybrid depending on business needs) 
Job Type: Full-time 
Department: Digital Support Team
Purpose of the Role
The purpose of the Digital Support Chat Team Leader role is to lead and engage a team of Digital Support Chat Specialists to ensure the delivery of agreed customer experience standards, service/productivity metrics, adherence to quality targets and the monitoring of team compliance to company, industry, and regulatory standards.
They drive operational performance and effectiveness within Digital Support and ensure the optimisation of capacity and capability, where necessary, dealing with emerging business issues in a timely and effective way. To achieve this, they work closely with other teams/functions to identify and help facilitate continuous improvement of, data metrics, customer experience and end to end processes. They are also responsible for improving and sustaining employee engagement within their team.
The role holder supports the Digital Customer Service Manager to facilitate the creation of an environment where customer experience is aligned with regulatory compliance and evidenced by good customer outcomes.
What You'll Do<ul><li>Lead, coach, and develop a team of chat specialists to meet service and quality goals.</li><li>Monitor performance metrics and implement improvement plans based on data insights.</li><li>Ensure compliance with internal policies and external regulations.</li><li>Collaborate with planning, training, and quality teams to optimize processes and capacity.</li><li>Handle escalated customer queries and complaints with professionalism and care.</li><li>Support continuous improvement initiatives and contribute to strategic projects.</li><li>Promote a high-performance culture through regular feedback, recognition, and development.</li><li>Deputise for the Digital Customer Service Manager when required.</li></ul>
What You'll Bring<ul><li>Managerial, leadership, or coaching experience in a call centre or digital support environment.</li><li>IT-related background or qualification is essential.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to analyse data and translate insights into actionable improvements.</li><li>A proactive, adaptable mindset with a passion for digital service excellence.</li><li>Experience working in a regulated environment with a strong understanding of compliance.</li><li>Proven ability to manage competing priorities and lead teams through change.</li><li>Emotional intelligence and resilience to support team wellbeing and performance.</li><li>Commercial awareness and a customer-first approach.</li></ul>
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Time Type:
Full time
Job Area:
Locations:
Egypt - Cairo</div></div>
 
Gym membership, Cycle to work scheme, Health &amp; wellbeing programme, Financial planning services, Company pension, Employee mentoring programme, Free flu jabs, Referral programme

Digital Support Chat Team Leader

Explore 778+ Health care provider in Egypt this September. Find roles across top companies and apply now to boost your career.

778 health care provider jobs IN Egypt

NHS Medical Sales Rep - Giza

Risk Manager

Occupational Health Nurse

Digital Support Chat Specialist

Digital Support Chat Specialist

Assistant Claims Manager

Digital Support Chat Team Leader