operations manager

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healthcare operations manager

Trusted Doctors

About the RoleWe are looking for an experienced Operations Manager to oversee the daily operations of our healthcare facility in Sharjah. The ideal candidate will ensure smooth workflow, regulatory compliance, efficient resource management, and an excellent patient experience.Key Responsibilities<ul><li>Manage day-to-day clinical and administrative operations.</li><li>Ensure full compliance with MOHAP, DHA, and JCI accreditation standards.</li><li>Develop and implement operational procedures and quality improvement plans.</li><li>Monitor budgets, costs, and performance indicators to optimize efficiency.</li><li>Lead, train, and supervise operations and support staff.</li><li>Maintain a strong focus on patient satisfaction and service quality.</li><li>Coordinate with senior management on strategic and performance goals.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Management, or related field (Master&rsquo;s preferred).</li><li>Minimum 1 years of experience in healthcare operations within the UAE or GCC.</li><li>In-depth knowledge of UAE healthcare regulations (MOHAP/DHA).</li><li>Strong leadership, communication, and organizational skills.</li><li>Proficiency in EHR/HIS systems.</li><li>Fluent in English and Hindi (Arabic is an advantage).</li></ul>What We Offer<ul><li>Health insurance and annual leave</li><li>Growth and professional development opportunities</li><li>Supportive, multicultural work environment</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Do you currently reside in the UAE?</li><li>Are you available to work in Sharjah full-time?</li><li>How many years of experience do you have in healthcare operations management?</li><li>Have you previously worked in a UAE healthcare facility (hospital, clinic, or medical center)?</li><li>Are you available to start immediately?</li></ul>

Operations Manager – Healthcare (Sharjah Branch)

GluCare

<div>Location: Al Barsha, Dubai
We are seeking a proactive and detail-oriented Pharmacy Operations Manager to oversee the end-to-end operations of GluCare&rsquo;s in-house pharmacy. 
This role is operational and strategic &mdash; focusing on procurement, logistics, inventory optimization, supplier management, and team performance.
While a pharmacy background or DHA license is not mandatory, candidates with prior healthcare or pharmaceutical operations experience will be preferred.
The successful candidate will ensure the pharmacy operates efficiently, complies with all regulations, and supports GluCare&rsquo;s clinical and patient-care objectives.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
Operational Management</h3><ul>
<li>Oversee the day-to-day operations of the pharmacy to ensure smooth and efficient functioning.
</li><li>Supervise and support the pharmacy team (pharmacists, assistants, delivery personnel) to ensure service excellence.
</li><li>Ensure compliance with DHA and internal operational standards.
</li><li>Develop and implement SOPs to streamline workflows, inventory control, and quality assurance.
</li></ul><h3 class="jobSectionHeader">Procurement &amp; Supply Chain</h3><ul>
<li>Manage procurement of all pharmaceutical and medical items &mdash; from sourcing to supplier negotiation to delivery.
</li><li>Monitor stock levels, forecast demand, and ensure timely replenishment to avoid shortages or overstocking.
</li><li>Maintain relationships with distributors, vendors, and suppliers to ensure competitive pricing and reliability.
</li><li>Oversee the logistics of medication delivery and inter-branch supply between GluCare facilities.
</li></ul><h3 class="jobSectionHeader">Financial &amp; Administrative Oversight</h3><ul>
<li>Track pharmacy financial performance including sales, margins, and procurement costs.
</li><li>Prepare periodic reports on inventory, purchasing trends, and cost control measures.
</li><li>Collaborate with the Finance department for reconciliations, purchase orders, and vendor payments.
</li><li>Ensure compliance with internal auditing and reporting requirements.
</li></ul><h3 class="jobSectionHeader">Regulatory &amp; Quality Compliance</h3><ul>
<li>Support the DHA-licensed Pharmacist-in-Charge with compliance, audits, and documentation.
</li><li>Maintain accurate and up-to-date records in accordance with regulatory standards.
</li><li>Ensure the pharmacy adheres to proper storage, handling, and dispensing protocols.
</li></ul><h3 class="jobSectionHeader">People Management</h3><ul>
<li>Supervise, coach, and motivate the pharmacy operations team.
</li><li>Coordinate work schedules and manage performance appraisals.
</li><li>Ensure continuous training and professional development of pharmacy staff.
</li></ul><h3 class="jobSectionHeader">Coordination &amp; Communication</h3><ul>
<li>Work closely with the clinical and operations teams to align pharmacy processes with patient-care delivery.
</li><li>Serve as the operational liaison between the pharmacy, management, and other departments.
</li><li>Ensure prompt resolution of operational or supply-related issues impacting clinical services.
</li></ul>Requirements<h3 class="jobSectionHeader">
Qualifications &amp; Experience</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Healthcare Management, or related field.
</li><li>Extensive experience in operations, procurement, or healthcare facility management.
</li><li>Previous experience in pharmacy or medical supply chain management is an advantage.
</li><li>Strong understanding of logistics, procurement, and inventory systems (e.g., ERP).
</li><li>Excellent leadership, communication, and organizational skills.
</li><li>Ability to multitask and deliver results in a fast-paced, regulated healthcare environment.
</li></ul><h3 class="jobSectionHeader">Key Competencies</h3><ul>
<li>Strong analytical and problem-solving skills.
</li><li>Excellent negotiation and vendor management skills.
</li><li>High attention to detail and data accuracy.
</li><li>Ability to lead and inspire teams.
</li><li>Familiarity with UAE healthcare and pharmaceutical regulatory environment preferred.
</li></ul><h3 class="jobSectionHeader">Why Join GluCare?</h3><ul>
<li>Opportunity to work in one of Dubai&rsquo;s most innovative healthcare organizations.
</li><li>Be part of a multidisciplinary team redefining chronic care through technology.
</li><li>Growth opportunities within a fast-expanding healthcare network.</li></ul></div>

Pharmacy Operations Manager

GluCare.Health

<div>
 Location: Al Barsha, Dubai
 
 
 We are seeking a proactive and detail-oriented
 
 Pharmacy Operations Manager
 
 to oversee the end-to-end operations of GluCare's in-house pharmacy.
 
 
 This role is operational and strategic &mdash; focusing on procurement, logistics, inventory optimization, supplier management, and team performance.
 
 
 While a pharmacy background or DHA license is
 
 not mandatory
 
 , candidates with prior healthcare or pharmaceutical operations experience will be preferred.
 
 
 The successful candidate will ensure the pharmacy operates efficiently, complies with all regulations, and supports GluCare's clinical and patient-care objectives.
 
 
 
 Key Responsibilities
 
 
 
 
 
 Operational Management
 
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the pharmacy to ensure smooth and efficient functioning.
 </li>
 <li>
 Supervise and support the pharmacy team (pharmacists, assistants, delivery personnel) to ensure service excellence.
 </li>
 <li>
 Ensure compliance with DHA and internal operational standards.
 </li>
 <li>
 Develop and implement SOPs to streamline workflows, inventory control, and quality assurance.
 
 
 </li>
 </ul>
 
 
 Procurement &amp; Supply Chain
 
 
 
 
 <ul>
 <li>
 Manage procurement of all pharmaceutical and medical items &mdash; from sourcing to supplier negotiation to delivery.
 </li>
 <li>
 Monitor stock levels, forecast demand, and ensure timely replenishment to avoid shortages or overstocking.
 </li>
 <li>
 Maintain relationships with distributors, vendors, and suppliers to ensure competitive pricing and reliability.
 </li>
 <li>
 Oversee the logistics of medication delivery and inter-branch supply between GluCare facilities.
 
 
 </li>
 </ul>
 
 
 Financial &amp; Administrative Oversight
 
 
 
 
 <ul>
 <li>
 Track pharmacy financial performance including sales, margins, and procurement costs.
 </li>
 <li>
 Prepare periodic reports on inventory, purchasing trends, and cost control measures.
 </li>
 <li>
 Collaborate with the Finance department for reconciliations, purchase orders, and vendor payments.
 </li>
 <li>
 Ensure compliance with internal auditing and reporting requirements.
 
 
 </li>
 </ul>
 
 
 Regulatory &amp; Quality Compliance
 
 
 
 
 <ul>
 <li>
 Support the DHA-licensed Pharmacist-in-Charge with compliance, audits, and documentation.
 </li>
 <li>
 Maintain accurate and up-to-date records in accordance with regulatory standards.
 </li>
 <li>
 Ensure the pharmacy adheres to proper storage, handling, and dispensing protocols.
 
 
 </li>
 </ul>
 
 
 People Management
 
 
 
 
 <ul>
 <li>
 Supervise, coach, and motivate the pharmacy operations team.
 </li>
 <li>
 Coordinate work schedules and manage performance appraisals.
 </li>
 <li>
 Ensure continuous training and professional development of pharmacy staff.
 
 
 </li>
 </ul>
 
 
 Coordination &amp; Communication
 
 
 
 
 <ul>
 <li>
 Work closely with the clinical and operations teams to align pharmacy processes with patient-care delivery.
 </li>
 <li>
 Serve as the operational liaison between the pharmacy, management, and other departments.
 </li>
 <li>
 Ensure prompt resolution of operational or supply-related issues impacting clinical services.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Supply Chain, Healthcare Management, or related field.
 </li>
 <li>
 Extensive experience in operations, procurement, or healthcare facility management.
 </li>
 <li>
 Previous experience in pharmacy or medical supply chain management is an advantage.
 </li>
 <li>
 Strong understanding of logistics, procurement, and inventory systems (e.g., ERP).
 </li>
 <li>
 Excellent leadership, communication, and organizational skills.
 </li>
 <li>
 Ability to multitask and deliver results in a fast-paced, regulated healthcare environment.
 
 
 </li>
 </ul>
 
 
 Key Competencies
 
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent negotiation and vendor management skills.
 </li>
 <li>
 High attention to detail and data accuracy.
 </li>
 <li>
 Ability to lead and inspire teams.
 </li>
 <li>
 Familiarity with UAE healthcare and pharmaceutical regulatory environment preferred.
 
 
 </li>
 </ul>
 
 
 Why Join GluCare?
 
 
 
 
 <ul>
 <li>
 Opportunity to work in one of Dubai's most innovative healthcare organizations.
 </li>
 <li>
 Be part of a multidisciplinary team redefining chronic care through technology.
 </li>
 <li>
 Growth opportunities within a fast-expanding healthcare network.
 </li>
 </ul>
</div>

Symmetry Elite Poli Clinic

Symmetry is an international network of premium rehabilitation clinics operating across 6 countries. We specialize in musculoskeletal rehabilitation and proudly use our exclusive, patented method &mdash; Biomechanotherapy. Our mission is to deliver outstanding results through innovative methods, high-end service, and a personalized approach for each patient.We are now looking for a Clinical Operations Manager to lead and grow one of our clinics in Dubai.Key Responsibilities:<ul><li>Drive business growth and client acquisition through partnerships, collaborations, and local market development.</li><li>Manage daily clinic operations ensuring premium patient experience and service standards.</li><li>Recruit, train, and supervise the clinical and administrative team.</li><li>Develop and execute marketing and promotional strategies to increase visibility and client flow.</li><li>Build and maintain long-term client relationships and corporate partnerships.</li><li>Monitor financial performance, prepare reports, and ensure operational efficiency.</li><li>Collaborate with the medical director and HQ on business strategy, budgeting, and performance improvement.</li><li>Ensure compliance with DHA and local healthcare regulations.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in the UAE market (medical, wellness, or hospitality industry preferred).</li><li>Strong understanding of Dubai&rsquo;s healthcare and wellness sector.</li><li>Proven experience in client relationship management, business development, and team leadership.</li><li>Excellent communication and organizational skills.</li><li>Proactive, target-driven, and customer-oriented mindset.</li><li>Fluency in English (Arabic is a plus).</li></ul>What We Offer:<ul><li>Competitive salary + performance-based commission.</li><li>Full employment package: visa, medical insurance, annual leave, and sick leave.</li><li>Opportunity to join an international, fast-growing premium healthcare network.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>When would you be able to start?</li><li>What are your current salary expectations?</li><li>Have you had any previous experience working with clinics?</li></ul>

Clinical Operations Manager

Key Responsibilities <ul> <li>Oversee the day-to-day operations of the pharmacy to ensure smooth and efficient functioning. </li> <li>Supervise and support the pharmacy team (pharmacists, assistants, delivery personnel) to ensure service excellence. </li> <li>Ensure compliance with DHA and internal operational standards. </li> <li>Develop and implement SOPs to streamline workflows, inventory control, and quality assurance. </li> </ul> Procurement &amp; Supply Chain <ul> <li>Manage procurement of all pharmaceutical and medical items from sourcing to supplier negotiation to delivery. </li> <li>Monitor stock levels, forecast demand, and ensure timely replenishment to avoid shortages or overstocking. </li> <li>Maintain relationships with distributors, vendors, and suppliers to ensure competitive pricing and reliability. </li> <li>Oversee the logistics of medication delivery and inter-branch supply between GluCare facilities. </li> </ul> Financial &amp; Administrative Oversight <ul> <li>Track pharmacy financial performance including sales, margins, and procurement costs. </li> <li>Prepare periodic reports on inventory, purchasing trends, and cost control measures. </li> <li>Collaborate with the Finance department for reconciliations, purchase orders, and vendor payments. </li> <li>Ensure compliance with internal auditing and reporting requirements. </li> </ul> Regulatory &amp; Quality Compliance <ul> <li>Support the DHA-licensed Pharmacist-in-Charge with compliance, audits, and documentation. </li> <li>Maintain accurate and up-to-date records in accordance with regulatory standards. </li> <li>Ensure the pharmacy adheres to proper storage, handling, and dispensing protocols. </li> </ul> People Management <ul> <li>Supervise, coach, and motivate the pharmacy operations team. </li> <li>Coordinate work schedules and manage performance appraisals. </li> <li>Ensure continuous training and professional development of pharmacy staff. </li> </ul> Coordination &amp; Communication <ul> <li>Work closely with the clinical and operations teams to align pharmacy processes with patient-care delivery. </li> <li>Serve as the operational liaison between the pharmacy, management, and other departments. </li> <li>Ensure prompt resolution of operational or supply-related issues impacting clinical services. </li> </ul> Qualifications &amp; Experience <ul> <li>Bachelor s degree in Business Administration, Supply Chain, Healthcare Management, or related field. </li> <li>Extensive experience in operations, procurement, or healthcare facility management. </li> <li>Excellent leadership, communication, and organizational skills. </li> <li>Ability to multitask and deliver results in a fast-paced, regulated healthcare environment. </li> </ul> Key Competencies <ul> <li>Strong analytical and problem-solving skills. </li> <li>Excellent negotiation and vendor management skills. </li> <li>High attention to detail and data accuracy. </li> <li>Ability to lead and inspire teams. </li> </ul>

Operations Manager - Pharmacy

Confidential Company

Business Head - Ayurveda & Panchakarma Clinics (UAE & GCC) About the Role We are looking for a visionary leader with hands-on experience in setting up and scaling Ayurveda & Panchakarma clinics across the UAE and GCC. The candidate should have a strong grasp of healthcare regulations, insurance business, wellness operations, and profitable clinic models, with a proven ability to expand footprints in competitive healthcare markets. Key Responsibilities Clinic Setup & Expansion Lead the end-to-end setup of Ayurveda and Panchakarma clinics across UAE & GCC. Define clinic models (standalone, inside hospitals, wellness resorts, franchising, JV) for profitable scaling. Build infrastructure, staffing, SOPs, and service protocols aligned with international healthcare standards. Regulatory & Compliance Ensure clinic compliance with DHA, DOH, MOHAP, and GCC regulatory bodies. Manage Ayurveda practitioner licensing, Panchakarma therapy approvals, and clinic registrations. Handle legal, health, and safety frameworks in line with UAE & GCC requirements. Insurance & Partnerships Develop and maintain strong relationships with insurance companies to include Ayurveda & Panchakarma treatments under coverage. Negotiate partnerships with corporates, hospitals, wellness chains, and government initiatives. Build medical networks for referrals and tie-ups. Business Growth & Profitability Own the P&L; of the clinic division, ensuring revenue growth and operational profitability. Design service packages (detox, rejuvenation, chronic pain, stress management, preventive healthcare) suited to GCC clientele. Drive patient acquisition through digital marketing, medical tourism, and wellness events. Team & Operations Recruit, train, and manage Ayurveda doctors, therapists, and operational staff. Standardize Panchakarma service delivery to ensure high-quality patient experience. Implement CRM, EMR, and patient journey systems for efficient operations. Requirements 10- 15 years experience in healthcare / wellness management with focus on clinic setup and expansion in UAE/GCC.

Clinic Head – Ayurveda & Panchakarma Clinics (UAE & GCC)

Client of The Roy Chowdhurys LLC

<div>
<div>
 <div>
 <div>
 <div>Required Qualifications</div>
 <div>Bachelor's Degree with AAPC's CPC or AHIMA's CCA or CCS</div>
 <div>Job Description</div>
 <div> INSURANCE MANAGER(RCM) For a Leading Multispeciality Clinic Dubai |Job-Code TRC-647 Our client is a Leading, Multinational Chain of Healthcare Services Providers, for their multi-speciality clinic, located in Karama, Dubai, UAE, are looking for an RCM Manager to join immediately . 
<ul>
<li> Designation : Medical Insurance Manager </li>
<li> Experience : Minimum 2-3 years in Dubai, similar capacity </li>
</ul>
 KEY RESPONSIBILITIES
<ul>
<li> Liaison &amp; Relationship Management : Act as the main point of contact for insurance companies, third-party administrators (TPAs), and brokers. </li>
<li> Contract Negotiation : Negotiate terms and manage contracts with insurance providers to ensure favorable agreements and efficient operations. </li>
<li> Claims Management : Oversee the entire claims process, ensuring timely and accurate submissions and resolutions. </li>
<li> Regulatory Compliance : Ensure the clinic's operations and insurance processes comply with Dubai Health Authority (DHA) regulations and other relevant insurance laws in the UAE. </li>
<li> Process Improvement : Lead initiatives to enhance efficiency and reduce turnaround times in insurance operations. </li>
<li> Risk Assessment &amp; Loss Prevention : Support initiatives to manage risks and prevent losses within the clinic. </li>
<li> Financial Oversight : Monitor premium tracking, support revenue forecasting, and manage insurance collections. </li>
</ul>
 REQUIRED SKILLS &amp; QUALIFICATIONS 
<ul>
<li> Education : A bachelor s degree in insurance, business administration, or a related medical field is typically required. </li>
<li> Experience : Several years of experience in a healthcare insurance management role, specifically within the UAE or Dubai healthcare ecosystem, is essential. </li>
<li> Regulatory Knowledge : In-depth understanding of the UAE's healthcare and insurance regulations, especially those from the DHA. </li>
<li> Technical Proficiency : Proficiency in insurance management software and other relevant technological applications, including Microsoft Office. </li>
<li> Soft Skills : Strong analytical, negotiation, communication, and leadership skills are crucial.</li></ul></div></div></div></div></div>

Insurance Manager (RCM)

Explore 8319+ Healthcare operations manager in Dubai this November. Find roles across top companies and apply now to boost your career.

8319 healthcare operations manager jobs IN Dubai

Operations Manager – Healthcare (Sharjah Branch)

Pharmacy Operations Manager

Pharmacy Operations Manager

Clinical Operations Manager

Operations Manager - Pharmacy

Clinic Head – Ayurveda & Panchakarma Clinics (UAE & GCC)

Insurance Manager (RCM)