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customer service representative Jobs in Dubai

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healthcare receptionist

Talentspoc

<div>
 We are seeking a friendly and organized
 
 Medical Receptionist
 
 to join our team at Talentspoc. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service and managing the daily operations of our front office.
 
 
 Your responsibilities will include scheduling appointments, handling patient inquiries, processing insurance information, and maintaining accurate patient records. A successful Medical Receptionist will create a welcoming atmosphere, ensuring that all patients feel valued and supported throughout their healthcare experience.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
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 Greet patients and visitors in a warm and professional manner
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 Manage appointment scheduling and coordinate patient flow in the office
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 Answer phone calls and respond to inquiries regarding services, appointments, and insurance
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 Collect and verify patient insurance information and process necessary documentation
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 Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with regulations
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 Assist with billing and payment processing as required
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 Support administrative tasks such as filing, data entry, and inventory management
 
 
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 </ul>
 
 Qualifications:
 
 
 
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 High school diploma or equivalent; an associate degree in a relevant field is preferred
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 Previous experience as a medical receptionist or in a similar administrative role is advantageous
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 Familiarity with medical terminology and insurance processes is a plus
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 Strong organizational and multitasking skills, with attention to detail
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 Excellent communication and interpersonal skills
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 Proficiency in using computer systems, electronic health records, and office software
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 Ability to work in a fast-paced environment while maintaining professionalism
 
 
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 Benefits
 
 
 
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 Private Health Insurance
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 Paid Time Off
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 Training &amp; Development
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 Performance Bonus
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 </ul>
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Medical Receptionist

VALTRANS TRANSPORTATION SYSTEMS & SERVICES

An HR Receptionist acts as the first point of contact, combining front-desk visitor management with administrative support for the Human Resources team. Key duties include greeting visitors, managing calls, maintaining security protocols, assisting with onboarding, scheduling interviews, and handling confidential employee records.Bachelors Degree is a mustMinimum 2-3 years of related experience.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Do you have experience as an HR Receptionist?</li></ul>Experience:<ul><li>HR, Receptionist, Admin: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

HR Receptionist

Health Plus Investment LLC

Hiring: Medical ReceptionistWe are looking for a Medical Receptionist to join our Clinic in Dubai.Requirements:<ul><li>Arabic speaking (mandatory)</li><li>Experience in a Dermatology clinic (preferred)</li><li>Previous experience in a medical clinic or hospital</li><li>Good communication and customer service skills</li><li>Female candidate preferred</li></ul>Location: DubaiJob Type: Full-timeApplication Question(s):<ul><li>What is your joining availability? (Immediate / 1 Month / 2 Months / 3 Months)</li></ul>Work Location: In person

Growth Tech

Job Title: Receptionist Supervisor &ndash; Dental ClinicLocation: United Arab EmiratesEmployment Type: Full-timeJob Summary:We are seeking a highly organized and experienced Receptionist Supervisor to join our dental clinic team. The ideal candidate will have prior experience in managing front-desk operations in a dental clinic setting and possess strong leadership and customer service skills. Candidates with their own UAE visa will be given preference.Key Responsibilities:<ul><li>Supervise and manage the daily activities of the reception/front desk team.</li><li>Ensure excellent patient service, handling inquiries, appointments, and complaints efficiently.</li><li>Oversee appointment scheduling and manage patient flow to maximize operational efficiency.</li><li>Maintain accurate patient records and ensure confidentiality in compliance with clinic policies.</li><li>Train, mentor, and evaluate front desk staff performance.</li><li>Coordinate with dental and administrative teams to ensure smooth clinic operations.</li><li>Handle billing, payment processing, and coordination with insurance providers if applicable.</li><li>Prepare reports on clinic performance, patient satisfaction, and operational efficiency.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li></ul>Requirements:<ul><li>Proven experience as a receptionist, front desk coordinator, or supervisor in a dental clinic.</li><li>Strong leadership, organizational, and communication skills.</li><li>Familiarity with clinic management software and appointment systems.</li><li>Excellent interpersonal skills and ability to handle challenging situations professionally.</li><li>Knowledge of UAE healthcare regulations and dental clinic protocols is preferred.</li><li>Candidates with their own UAE visa are highly preferred.</li></ul>Qualifications:<ul><li>Minimum high school diploma; Diploma or Bachelor&rsquo;s degree in healthcare administration or related field is a plus.</li><li>Minimum 2-3 years of experience in a supervisory role in a dental or medical clinic.</li><li>Fluency in English; knowledge of Arabic is an advantage.</li></ul>Benefits:<ul><li>Competitive salary and performance incentives.</li><li>Health insurance coverage.</li><li>Professional development opportunities.</li><li>Friendly and supportive work environment.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have own visa?</li><li>How many years of experience you have with dental clinic?</li><li>what is your expected salary?</li><li>Are you proficient with clinic management or appointment scheduling software? If yes, which systems have you used?</li><li>Your nationality? </li></ul>Work Location: In person

Receptionist Supervisor

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way
 
 
 
 
 
 
 Job purpose:
 
 
 
 To ensure healthcare providers and GIG GULF valued members are dealt with effectively and efficiently across touchpoint and access channels. We are looking for a Customer Center executive who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. He/she should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that he/she displays exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
 
 
 
 
 
 This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, corporate and intermediaries.
 
 
 
 
 
 You will be a Customer Service Champion, putting the customer at the center of everything you do and putting forward ideas for the continual improvement of the customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Provide extraordinary service to our customers via phone, email, and other access channels
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 Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
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 Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
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 Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
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 Being a role model for the team demonstrating outstanding personal behaviors and performance
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 Being a Customer Service Champion. Contribute to the continuous improvement process by putting forward ideas for improvement and contributing to focus groups
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 Handling patients, referral sources, and administrative department inquires
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 Receiving and responding to telephone and written inquiries relating to healthcare policy benefits and claims from either private or corporate clients/policyholders.
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 Communicating with insurance companies and prior authorization requests
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 Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
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 Essential Requirements:
 
 
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 Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure
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 Previous experience in healthcare customer service / contact center operations
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 Previous experience of a complex and multi skilled customer facing roles within a contact center setting
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 Excellent verbal and written communication skills
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 Computer literate
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 The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary.
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 The job holder requires a good understanding of all medical policies and the claims and reimbursement process
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 The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.
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 Language skills are an advantage in this position. The job requires proficiency in English and Arabic (written and spoken)
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 </ul>
</div>

Customer Services Executive - Healthcare ***ONLY Emiratis with family book***

Rosmetic

We are seeking a professional, confident, and patient-focused Customer Service/Receptionist to join our premium aesthetic clinic in Dubai. The ideal candidate is articulate, highly organized, and passionate about delivering an exceptional patient experience in a luxury healthcare environment.Key Responsibilities<ul><li>Handle inbound calls to book, confirm, and reschedule patient appointments</li><li>Respond to patient inquiries regarding treatments, services, pricing, and clinic policies</li><li>Conduct outbound calls for appointment reminders, follow-ups, and client re-engagement</li><li>Professionally promote current services, treatment packages, and limited-time offers</li><li>Accurately update and maintain patient records within the CRM system</li><li>Coordinate closely with front desk staff, nurses, and doctors to ensure smooth patient flow</li><li>Maintain strict patient confidentiality and detailed call documentation</li></ul>Requirements<ul><li>Minimum 1 year of call center or customer service experience</li></ul>(Healthcare or medical aesthetics experience is a strong advantage)<ul><li>Excellent spoken English (additional languages are a plus)</li><li>Friendly, empathetic, and patient-centered communication style</li><li>Strong organizational skills and attention to detail</li><li>Ability to multitask in a fast-paced, client-focused environment</li><li>Professional phone etiquette and sales confidence</li></ul>What We Offer<ul><li>Opportunity to work in a premium medical aesthetics environment</li><li>Supportive and professional team culture</li><li>Growth and career development opportunities within the clinic</li><li>Competitive salary package</li></ul>Location Requirement<ul><li>Dubai (Required)</li><li>Must reliably commute or plan to relocate before starting work</li></ul>Preferred Experience<ul><li>Medical Call Center Agent: 1 year</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>medical call center agent: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Customer Service/Receptionist

Oasirejuvedubai

A Derma and dental Clinic in Silicon Oasis is currently looking for a Clinic Receptionist.Preferably candidate who have experience as a Receptionist in a Derma Clinic.<ul><li>Greet and attend to patients in person and over the phone.</li><li>Professionally assist doctors, staff, visitors, and patients.</li><li>Answer all phone calls in a professional and courteous manner.</li><li>Maintain confidentiality of all doctor, staff, and patient information.</li><li>Schedule appointments between doctors and patients.</li><li>Communicate medical results to patients under clinical supervision.</li><li>Complete accurate documentation of patient visits.</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthExperience:<ul><li>Receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li></ul>Work Location: In person

FEMALE RECEPTIONIST - BEAUTY CLINIC

Explore 278+ Healthcare receptionist in Dubai this March. Find roles across top companies and apply now to boost your career.

278 healthcare receptionist jobs In Dubai

Medical Receptionist

HR Receptionist

Medical Receptionist

Receptionist Supervisor

Customer Services Executive - Healthcare ONLY Emiratis with family book

Customer Service/Receptionist

FEMALE RECEPTIONIST - BEAUTY CLINIC