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helpdesk technician

Simpaisa Payment Gateway

Summary:Tapmad is looking for a proactive and technically skilled IT Helpdesk Officer to manage day-to-day helpdesk operations and provide technical assistance to end users. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues while ensuring smooth IT operations across the organization.Key Responsibilities:&middot; Handle day-to-day helpdesk and end-user support requests&middot; Troubleshoot hardware, software, and network-related issues&middot; Provide first- and second-level technical support&middot; Manage user accounts, access rights, and security policies in Active Directory and Azure Entra ID&middot; Support servers and assist with basic system administration tasks&middot; Coordinate with IT NOC teams for issue resolution and escalationRequirements:&middot; Bachelor&rsquo;s degree in computer science, or related field&middot; 1&ndash;3 years of relevant IT support experience&middot; Hands-on experience with Active Directory and Azure Entra ID&middot; Strong knowledge of Windows OS, networking basics, and troubleshooting&middot; Experience in OTT, sports, or entertainment industry&middot; Understanding of direct response creative principlesJob Type: Full-timeWork Location: In person

IT Helpdesk Officer

Imtiaz Group (SMC Private) Ltd.

Store Location: 1. Zamzama 2. Clifton 3. Malir CanttJob Responsibilities:<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you completed your bachelors?</li><li>What is your current designation?</li><li>What is your current salary?</li><li>Do you live in Karachi?</li></ul>Work Location: In person

IT Support - Karachi

Union Fabrics (Pvt.) Limited

Union Fabrics (Pvt.) Ltd. is a fast growing vertically integrated Textile Manufacturing Company with state-of-the-art facilities---Weaving, Processing &amp; Stitching. Expansion and growth plans have opened up new opportunity for the following position:IT Support OfficerJob Description:The responsibilities of the IT Support Officer includes following but are not limited to these:<ul><li>Provide technical support to end users for hardware, software, and network issues</li><li>Install, configure, and maintain computers, peripherals, and standard applications</li><li>Troubleshoot and resolve IT incidents via helpdesk, phone, email, or in person</li><li>Escalate complex issues to higher-level support or vendors when required</li><li>Maintain and update IT assets, inventory, and documentation</li><li>Assist with system upgrades, patches, and routine maintenance</li><li>Ensure data security, backup procedures, and compliance with IT policies</li><li>Support onboarding and offboarding of staff (user accounts, access, equipment)</li></ul>Experience:<ul><li>At least 1 to 3 years of experience required against the above requirements</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Computer Science/Information Technology from any HEC recognized University</li><li>Strong Troubleshooting, Designing and Implementation experience</li><li>Clear concepts and hands-on experience on Core Networks Routing, Switching &amp; Firewalling</li><li>Relevant certifications would be preferred</li></ul>Location: KarachiJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthExperience:<ul><li>IT Support : 3 years (Required)</li></ul>Work Location: In person

IT Support Officer

Shahnawaz Pvt Limited

Position/Designation: System Support EngineerBusiness Unit/Department: TechnologyLocation: Dockyard West Wharf, KarachiCompany:Shahnawaz Private Limited is a Pakistan based company with a Head office in Karachi providing services to corporate customers for six decades.The company has a strong national sales and after-sales network and partnerships with leading brands in the information technology industry such as Dell Technologies(Titanium Partner), VMWare, H3C, Sangfor, Microsoft, and Veeam.The company specializes in Data Center Solution, infrastructure solution, Backup and Recovery solutions, and End-user Client solutions.Responsibilities:<ul><li>Provide technical support, troubleshoot and resolve issues of Client / Endpoint devices and its operating software and accessories</li><li>Ensure continuous operation of customer systems and maintain high satisfaction levels.</li><li>Install, configure, and troubleshoot Windows/Linux OS, networking equipment (routers, switches, firewalls), and peripherals.</li><li>Diagnose and repair hardware components (motherboards, RAM, storage, power supply, etc.).</li><li>Conduct product installations as per client requirements and approved plans.</li><li>Participate in customer outreach, demos, and maintain strong client relationships.</li><li>Stay up to date with IT trends; attend training and complete certifications as required.</li><li>Escalate complex technical issues to vendors at local/regional levels when needed.</li><li>Ensure 24/7 availability for critical support and service delivery.</li></ul>Requirement:<ul><li>Bachelor's degree in a related field.</li><li>Proven experience 2-3 years in relevant field for corporate customers</li><li>Good communication and interpersonal skills.</li><li>Strong knowledge of PC/Laptop hardware repair and troubleshooting.</li><li>Understanding of TCP/IP and basic network environment</li><li>Excellent problem-solving and customer service skills.</li><li>Strong time management and multitasking abilities.</li></ul>Certifications: Relevant to the job responsibilties.Salary and commission as per the company's policy, along with other benefits.How to Apply: Share your resume at 2613tech@shahnawazltd.comJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have experience with installing, configuring, and troubleshooting Windows/Linux OS, network equipment, and peripherals?</li><li>Can you describe your experience with PC and laptop hardware repair and troubleshooting?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>System Support Engineer: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

System Support Engineer

BHY Hospital

Job Tittle: I.T HelperResponsibility:&middot; Provide basic IT support for computers, printers, and network devices&middot; Assist in installation and maintenance of IT equipment&middot; Troubleshoot hardware and software issues and escalate when required&middot; Support hospital systems and daily IT operations&middot; Maintain IT inventory and equipment records&middot; Ensure data security and patient confidentiality&middot; Coordinate with IT Officer/head of IT for assigned tasksQualifications and Experience:<ul><li>Intermediate/Diploma with 1- 2 years of relevant experience</li></ul>Skills &amp; Competencies:<ul><li>Good communication and interpersonal skills.</li><li>Ability to work under pressure in a healthcare environment.</li><li>Willingness to learn and adapt to new technologies.</li></ul>Job type: Full-timeSalary: 25,000-35,000Please send your resume to the HR Department BHY Hospital, Dehli Colony, off Chaudhry Khaleeq-uz-Zaman Road, Karachi. Email: career@bhyhospital.comJob Type: Full-timeWork Location: In person

IT Helper

A.A Joyland (Pvt) Ltd

AA Joyland Pvt. Ltd. is looking to hire Electrical Technician for its Maintenance Department- for one of its new entity in Karachi.Position: Electrical Technician Qualification: DAE/B.TECH (Electrical) Experience: 3-4 Years&rsquo; Salary: 40K-45K Job Duties:Repairs, installs, and inspects electrical systems as directed through verbal or written directions, diagrams, drawings, or specifications.Interested candidates may share their CV at careers@aajoyland.com with mentioning the position title in the subject lineJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Electrical Technician

Magnacrete (Pvt) Ltd.

We are hiring a skilled and experienced Electrical Technician.&middot; Job Responsibilities:<ul><li>Installation, maintenance, and troubleshooting of electrical systems</li><li>Read and interpret electrical diagrams and schematics</li><li>Work with VFDs, PLCs, industrial sensors</li><li>Handle Profibus and AS-i communication systems</li><li>Perform preventive and corrective maintenance</li></ul>Requirements:<ul><li>DAE / B-Tech in Electrical Technology or equivalent</li><li>Minimum 3 years of relevant experience</li><li>Strong troubleshooting skills</li><li>Willing to work in shift rotation</li></ul>Salary: PKR 50,000 &ndash; 70,000 Benefits: Overtime (if applicable), Medical , Pick &amp; Drop Service. Location: MAGNACRETE &ndash; Super Highway Opposite Bahria Town KarachiJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Electrician Technician: 3 years (Required)</li></ul>Work Location: In person

Explore 21+ Helpdesk technician in Karachi this February. Find roles across top companies and apply now to boost your career.

21 helpdesk technician jobs In Karachi

IT Helpdesk Officer

IT Support - Karachi

IT Support Officer

System Support Engineer

IT Helper

Electrical Technician

Electrical Technician