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hospitality staff

MTL HUMAN RESOURCES CONSULTANCIES

Waitress &ndash; Premium Italian Restaurant | Abu Dhabi (Abu Dhabi)Job Type: Full-timeSalary: AED 2300 &ndash; 2,800 per monthCompany: Meridian Trade LinksLocation:Abu Dhabi (Abu Dhabi)hr@meridiantradelinksuae.com‪+971 50 663 0283‬About the RoleWe are seeking a friendly, service-oriented Waitress to join a premium Italian restaurant in Abu Dhabi (Abu Dhabi),. The ideal candidate should have prior restaurant experience, a passion for hospitality, and excellent communication skills to ensure guests enjoy a warm and memorable dining experience.Key Responsibilities<ul><li>Greet and seat guests courteously and efficiently.</li><li>Present menus and take accurate food and beverage orders.</li><li>Serve meals and drinks promptly with a professional attitude.</li><li>Maintain cleanliness and organization of dining areas.</li><li>Coordinate with kitchen and bar staff for smooth operations.</li><li>Handle guest requests and resolve complaints politely.</li><li>Follow all hygiene, safety, and restaurant service standards.</li></ul>Requirements<ul><li>2&ndash;3 years of experience as a Waitress in a restaurant or hospitality setting (Italian cuisine experience is an advantage).</li><li>Excellent English communication skills.</li><li>Customer-focused, positive, and team-oriented attitude.</li><li>Well-groomed and professional appearance.</li><li>Ability to work under pressure during peak hours.</li><li>Available to join immediately or on short notice.</li></ul>How to Applyhr@meridiantradelinksuae.com‪+971 50 663 0283‬Pay: AED2,300.00 - AED2,800.00 per monthWork Location: In person

Waitress

Waitress &ndash; Premium Italian Restaurant | Abu Dhabi (Abu Dhabi)Job Type: Full-timeSalary: AED 2500 &ndash; 3,800 per monthCompany: Meridian Trade LinksLocation:Abu Dhabi (Abu Dhabi)hr@meridiantradelinksuae.com‪+971 50 663 0283‬About the RoleWe are seeking a friendly, service-oriented Waitress to join a premium Italian restaurant in Abu Dhabi (Abu Dhabi),. The ideal candidate should have prior restaurant experience, a passion for hospitality, and excellent communication skills to ensure guests enjoy a warm and memorable dining experience.Key Responsibilities<ul><li>Greet and seat guests courteously and efficiently.</li><li>Present menus and take accurate food and beverage orders.</li><li>Serve meals and drinks promptly with a professional attitude.</li><li>Maintain cleanliness and organization of dining areas.</li><li>Coordinate with kitchen and bar staff for smooth operations.</li><li>Handle guest requests and resolve complaints politely.</li><li>Follow all hygiene, safety, and restaurant service standards.</li></ul>Requirements<ul><li>2&ndash;3 years of experience as a Waitress in a restaurant or hospitality setting (Italian cuisine experience is an advantage).</li><li>Excellent English communication skills.</li><li>Customer-focused, positive, and team-oriented attitude.</li><li>Well-groomed and professional appearance.</li><li>Ability to work under pressure during peak hours.</li><li>Available to join immediately or on short notice.</li></ul>How to Applyhr@meridiantradelinksuae.com‪+971 50 663 0283‬Work Location: In personPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Waitress cum Cashier

Waitress &ndash; Premium Italian Restaurant | Abu DhabiLocation: Abu Dhabi, UAE Job Type: Full-time Salary: AED 2,500 &ndash; AED 3,200 per month Hiring Company: Meridian Trade LinksJob Benefits<ul><li>Salary: AED 2,500 &ndash; AED 3,200 per month</li><li>Free employment visa</li><li>Free medical insurance</li><li>Free transportation</li><li>Weekly day off</li><li>Timely salary payment</li><li>Full-time employment</li></ul>About the RoleWe are urgently hiring an experienced and customer-focused Waitress for a premium Italian restaurant in Abu Dhabi.The ideal candidate should have previous restaurant or hospitality experience, excellent communication skills, and a professional approach to customer service. The successful candidate will be responsible for providing guests with a welcoming and high-quality dining experience.Key Responsibilities<ul><li>Greet and welcome guests in a friendly and professional manner.</li><li>Present menus and provide information about food and beverage options.</li><li>Take accurate food and beverage orders.</li><li>Serve meals and beverages promptly and professionally.</li><li>Provide excellent customer service throughout the guest's dining experience.</li><li>Handle guest requests, feedback, and complaints professionally.</li><li>Practice suggestive selling and recommend menu items when appropriate.</li><li>Coordinate with kitchen and restaurant team members to ensure smooth service.</li><li>Maintain cleanliness and organization of tables and dining areas.</li><li>Follow restaurant hygiene, food safety, and service standards.</li><li>Assist with table setup, clearing, and preparation for incoming guests.</li></ul>Requirements<ul><li>2&ndash;3 years of experience as a Waitress in a restaurant, caf&eacute;, hotel, or similar hospitality environment.</li><li>Experience in a premium or Italian restaurant is an advantage.</li><li>Good English communication and interpersonal skills.</li><li>Strong customer-service skills.</li><li>Well-groomed with a professional appearance.</li><li>Positive, friendly, and team-oriented attitude.</li><li>Ability to work efficiently during busy service periods.</li><li>Willingness to work flexible shifts as required.</li><li>Candidates who can join immediately or on short notice will be preferred.</li></ul>How to ApplyInterested candidates may send their updated CV to:Email: HR@Meridiantradelinksuae.com WhatsApp/Contact: +971 50 663 0283Please mention &ldquo;Waitress &ndash; Abu Dhabi&rdquo; in your application.Work Location: In person &ndash; Abu Dhabi, UAEJob Type: Full-time Pay: AED 2,500 &ndash; AED 3,200 per monthPay: AED2,500.00 - AED3,200.00 per monthWork Location: In person

Waitress/Service Crew

Saif Al Khaili Group

Emirates Hospitality Center (EHC) is looking for an experienced and results-driven Soft &amp; Hard Facilities Manager to join our team.We are seeking a highly capable professional with a strong background in catering, hospitality, facilities management, and large-scale service operations, with a proven track record of managing both soft and hard FM services.Position: Soft &amp; Hard Facilities ManagerCompany: Emirates Hospitality Center Industry: Catering &amp; Hospitality Experience: Minimum 5 years of relevant experienceKey Responsibilities<ul><li>Manage and oversee all Soft and Hard Facilities Management operations across assigned sites and facilities.</li><li>Develop and implement effective FM strategies, SOPs, policies, and operational standards.</li><li>Supervise cleaning, housekeeping, waste management, pest control, landscaping, and other soft services.</li><li>Oversee MEP, HVAC, electrical, plumbing, civil works, building maintenance, and preventive maintenance activities.</li><li>Ensure all facilities are maintained to a high standard of safety, hygiene, functionality, and operational efficiency.</li><li>Manage preventive and corrective maintenance schedules and ensure timely completion of work orders.</li><li>Coordinate with contractors, suppliers, service providers, and internal departments.</li><li>Monitor service-level agreements (SLAs), key performance indicators (KPIs), and contractual requirements.</li><li>Control maintenance and operational costs while maintaining service quality.</li><li>Conduct regular inspections and ensure compliance with HSE, food safety, hygiene, and statutory requirements.</li><li>Identify operational risks and implement appropriate corrective and preventive actions.</li><li>Manage facility-related budgets, resources, manpower, equipment, and materials.</li><li>Lead and develop FM teams, supervisors, technicians, cleaners, and support staff.</li><li>Prepare operational reports, maintenance reports, incident reports, and performance dashboards for management.</li><li>Ensure business continuity and rapid response to facility emergencies and breakdowns.</li><li>Work closely with Catering Operations, Kitchen, Procurement, HR, HSEQ, Finance, and senior management.</li></ul>Candidate Requirements<ul><li>Minimum 5 years of relevant experience in Facilities Management, preferably within the catering, hospitality, hotel, contract catering, healthcare, or large-scale service industry.</li><li>Strong practical knowledge of both Soft FM and Hard FM operations.</li><li>Proven experience managing large teams and multiple operational sites.</li><li>Strong knowledge of MEP, HVAC, electrical, plumbing, civil maintenance, cleaning, housekeeping, pest control, waste management, and general facility operations.</li><li>Experience working in a high-volume catering or hospitality environment will be highly preferred.</li><li>Strong knowledge of preventive and corrective maintenance programs.</li><li>Good understanding of HSE, hygiene, food safety, and facility compliance requirements.</li><li>Strong contractor and vendor management skills.</li><li>Excellent leadership, communication, problem-solving, and decision-making abilities.</li><li>Strong organizational and time-management skills.</li><li>Good computer skills, including MS Office and facility management/inventory systems.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced operational environment.</li><li>UAE experience is highly preferred.</li></ul>Preferred ProfileThe ideal candidate should be a hands-on and commercially minded Facilities Manager who can effectively balance operational excellence, service quality, compliance, manpower productivity, and cost control.Experience in large-scale catering operations, central kitchens, hospitality facilities, government/military catering, or multi-site contract services will be considered a strong advantage.Why Join Emirates Hospitality Center?Join Emirates Hospitality Center and become part of a professional organization where facilities excellence, operational efficiency, safety, and customer satisfaction are key drivers of business performance.Interested candidates with strong Soft &amp; Hard FM experience in the catering and hospitality sector are encouraged to apply.Work Location: In person

Facility Manager (FM) Soft and Hard

360 HR Partners FZ LLC

Job DescriptionTraveling Butler &ndash; Ultra High Net Worth (UHNW) FamilyPosition: Traveling ButlerLocation: Abu Dhabi, UAE (Extensive International Travel)Employment Type: Full-TimeReporting To: Principal / Estate Manager / Chief of StaffAbout the RoleA prominent Ultra High Net Worth (UHNW) family based in Abu Dhabi, is seeking an experienced, polished, and highly discreet Traveling Butler to provide exceptional personal service to the Principal and accompanying family members during international travel and at various private residences.The successful candidate will be responsible for ensuring a seamless luxury experience, anticipating the Principal's needs, managing travel logistics from a service perspective, and maintaining the highest standards of hospitality, etiquette, and confidentiality.Due to the extensive travel requirements across Europe, preference will be given to candidates holding a European passport, enabling visa-free travel within the Schengen region.Key ResponsibilitiesPersonal Service &amp; Guest Experience<ul><li>Deliver impeccable butler service in accordance with international luxury hospitality standards.</li><li>Anticipate and respond proactively to the Principal's personal preferences and requirements.</li><li>Prepare residences, hotel suites, yachts, and private accommodations before arrival.</li><li>Coordinate wardrobe presentation, luggage handling, garment care, and packing/unpacking.</li><li>Arrange meals, refreshments, and beverages according to the Principal's preferences.</li><li>Maintain the highest standards of discretion, privacy, and confidentiality at all times.</li></ul>Travel Support<ul><li>Accompany the Principal on frequent international travel, often at short notice.</li><li>Coordinate with private aviation, yacht crews, luxury hotels, chauffeurs, and local service providers.</li><li>Ensure smooth arrivals, departures, and transitions between destinations.</li><li>Liaise with security teams, Executive Assistants, and household staff to ensure seamless travel experiences.</li><li>Oversee luggage logistics and personal effects throughout the journey.</li></ul>Household &amp; Residence Management<ul><li>Prepare guest suites and living areas to the Principal's standards.</li><li>Supervise housekeeping and service staff where required.</li><li>Maintain inventories of luxury items, wardrobes, amenities, and personal belongings.</li><li>Ensure valuables are handled securely and appropriately.</li></ul>Hospitality &amp; Protocol<ul><li>Welcome VIP guests with exceptional etiquette and professionalism.</li><li>Coordinate formal dining, private entertaining, and special occasions.</li><li>Ensure silver service, table setting, and fine dining standards are consistently maintained.</li><li>Support protocol requirements during official or diplomatic engagements where applicable.</li></ul>Administration<ul><li>Maintain travel-related inventories and expense records.</li><li>Coordinate with family office personnel and service providers.</li><li>Assist with personal shopping, gift sourcing, and bespoke requests.</li><li>Support ad hoc personal and household requirements as directed.</li></ul>Candidate ProfileEssential Experience<ul><li>Minimum 4&ndash;10 years of experience as a Butler within:</li><li>UHNW private households</li><li>Royal households</li><li>Private estates</li><li>Luxury yachts</li><li>Five-star luxury hotels or palaces</li><li>Proven experience travelling extensively with Principals or VIP families.</li><li>Strong understanding of international etiquette, protocol, and luxury service standards.</li></ul>Qualifications<ul><li>Professional Butler certification from recognised institutions (preferred).</li><li>Hospitality or Hotel Management qualification is advantageous.</li><li>Formal training in silver service, wine service, and protocol is desirable.</li></ul>Key Competencies<ul><li>Exceptional attention to detail</li><li>Outstanding interpersonal and communication skills</li><li>Impeccable presentation and grooming</li><li>Absolute discretion and confidentiality</li><li>Ability to anticipate needs proactively</li><li>Calm and composed under pressure</li><li>Highly organised with excellent time management</li><li>Flexible and adaptable to changing schedules</li><li>Strong cultural awareness and emotional intelligence</li><li>Service-oriented mindset with a &quot;nothing is too much trouble&quot; attitude</li></ul>Language Requirements<ul><li>Fluent English (essential)</li><li>Additional European language(s) such as French, Italian, Spanish, or German would be an advantage.</li></ul>Travel RequirementsThis position involves frequent international travel, particularly throughout Europe, with flexibility to travel at short notice.Due to the nature of the role and the requirement for unrestricted travel across multiple European countries, preference will be given to candidates holding a valid European passport or citizenship that permits visa-free travel within the Schengen Area.Personal Attributes<ul><li>Highly professional and discreet</li><li>Loyal and trustworthy</li><li>Positive, polished, and service-driven</li><li>Physically fit and able to travel extensively</li><li>Comfortable working irregular hours, weekends, and holidays as required</li><li>Able to adapt seamlessly to different cultures, environments, and residences</li></ul>Pay: AED10,000.00 - AED16,000.00 per monthWork Location: In person

Traveling Butler

Apres Restaurant LLC

1. JOB PURPOSEThe Branch Manager &ndash; OPUS is responsible for the overall day-to-day management, operational excellence, sales performance, guest experience, team leadership, and profitability of the OPUS branch located at Premium location in Abu Dhabi.The role is responsible for maintaining the premium OPUS brand standards while ensuring smooth coordination with Hotel management and operations. The Branch Manager will lead the team to achieve sales targets, deliver exceptional customer service, control costs and inventory, and maximize commercial opportunities within the location.2. KEY RESPONSIBILITIESA. Branch Operations<ul><li>Manage the complete day-to-day operation of the OPUS branch.</li><li>Ensure the branch opens and closes according to approved operating procedures and timings.</li><li>Maintain high standards of cleanliness, presentation, grooming, merchandising, and service.</li><li>Ensure all company policies, SOPs, health and safety requirements, and hotel operational requirements are followed.</li><li>Conduct daily opening and closing checks.</li><li>Monitor branch activities and resolve operational issues promptly.</li><li>Coordinate with Hotel management regarding operational requirements, events, VIP visits, and special activities.</li><li>Ensure the branch is always ready for VIP guests and high-profile events.</li></ul>B. Sales &amp; Revenue Management<ul><li>Achieve monthly and annual sales and revenue targets.</li><li>Monitor daily sales performance and identify opportunities to increase revenue.</li><li>Drive upselling, cross-selling, and premium product sales.</li><li>Monitor Average Order Value (AOV) and customer conversion.</li><li>Develop opportunities for corporate orders, gifting, events, weddings, Ramadan, festive occasions, and other activations.</li><li>Review daily, weekly, and monthly sales reports.</li><li>Take corrective action when sales performance is below target.</li><li>Build strong relationships with repeat and high-value customers.</li></ul>C. Customer Experience<ul><li>Deliver a luxury and personalized customer experience consistent with OPUS standards.</li><li>Personally handle VIP and high-value customers when required.</li><li>Monitor customer feedback and ensure complaints are resolved professionally and promptly.</li><li>Ensure staff demonstrate excellent product knowledge and selling skills.</li><li>Maintain a customer-focused culture within the branch.</li><li>Develop and maintain relationships with regular customers and corporate clients.</li></ul>D. Team Management<ul><li>Lead, supervise, and motivate all branch employees.</li><li>Prepare staff schedules and ensure appropriate manpower coverage.</li><li>Monitor attendance, punctuality, grooming, and discipline.</li><li>Conduct daily briefings and regular performance discussions.</li><li>Set individual and team KPIs.</li><li>Identify training requirements and coordinate training with the relevant departments.</li><li>Ensure employees have adequate product and brand knowledge.</li><li>Conduct performance evaluations and recommend development plans.</li><li>Address staff performance and disciplinary matters in coordination with HR.</li></ul>E. Inventory &amp; Stock Control<ul><li>Monitor daily stock levels and product availability.</li><li>Ensure accurate receiving, storage, display, and issuing of products.</li><li>Monitor fast-moving and slow-moving products.</li><li>Minimize wastage, damages, expiry, and stock discrepancies.</li><li>Conduct regular stock counts and support monthly stock audits.</li><li>Ensure proper handling and storage of flowers, cakes, chocolates, gifts, packaging, and other products as applicable.</li><li>Coordinate replenishment with the production, procurement, and warehouse teams.</li><li>Report stock shortages and discrepancies immediately.</li></ul>F. Visual Merchandising &amp; Brand Standards<ul><li>Maintain OPUS luxury brand standards throughout the branch.</li><li>Ensure all products are presented according to approved visual merchandising guidelines.</li><li>Maintain attractive displays and seasonal/festive presentations.</li><li>Ensure packaging, uniforms, signage, and customer-facing materials meet OPUS standards.</li><li>Coordinate with the marketing team for campaigns, activations, and promotional activities.</li><li>Protect the reputation and premium positioning of the OPUS brand.</li></ul>G. Financial &amp; Cost Control<ul><li>Monitor branch revenue, expenses, wastage, and profitability.</li><li>Ensure all transactions are properly recorded through the POS system.</li><li>Monitor cash handling and ensure compliance with company procedures.</li><li>Review daily cash and sales reconciliation.</li><li>Control operational expenses within approved budgets.</li><li>Identify opportunities to reduce wastage and improve profitability.</li><li>Report financial and operational variances to management.</li></ul>H. Events &amp; Hotel team Coordination<ul><li>Coordinate with hotel management for hotel/property events and activations.</li><li>Support VIP visits, weddings, corporate events, festive activations, and internal hotel requirements.</li><li>Identify opportunities to increase OPUS sales through hotel's guest, event, and corporate network.</li><li>Ensure timely execution of special orders and event requirements.</li><li>Maintain professional communication with hotel departments and management.</li></ul>I. Reporting &amp; Administration<ul><li>Prepare daily sales and operational reports.</li><li>Submit weekly performance updates to management.</li><li>Monitor branch KPIs and prepare action plans where required.</li><li>Maintain accurate records for attendance, stock, sales, wastage, complaints, and operational incidents.</li><li>Ensure all required documents and reports are completed on time.</li><li>Escalate operational, financial, staffing, or customer-related issues to management.</li></ul>3. DAILY / WEEKLY RESPONSIBILITIESDaily<ul><li>Conduct opening operational checks.</li><li>Conduct staff briefing and review daily sales targets.</li><li>Monitor sales, customer service, and product availability.</li><li>Check product quality and presentation.</li><li>Monitor staff attendance and grooming.</li><li>Review stock levels and replenishment requirements.</li><li>Handle customer feedback and complaints.</li><li>Coordinate with hotel operations when required.</li><li>Review daily sales and cash reconciliation.</li></ul>Weekly<ul><li>Review branch sales performance against targets.</li><li>Review staff performance and manpower requirements.</li><li>Review inventory movement and wastage.</li><li>Monitor customer feedback.</li><li>Review upselling and AOV performance.</li><li>Submit weekly operational and sales reports.</li><li>Identify business development opportunities.</li></ul>4. KEY PERFORMANCE INDICATORS (KPIs)<ul><li>Achievement of monthly and annual sales targets.</li><li>Revenue growth.</li><li>Average Order Value (AOV).</li><li>Gross profit and branch profitability.</li><li>Customer satisfaction and complaint resolution.</li><li>Customer retention and repeat business.</li><li>Stock accuracy.</li><li>Reduction in wastage and damages.</li><li>Staff attendance and productivity.</li><li>Staff turnover and training completion.</li><li>Compliance with OPUS and hotel operational standards.</li><li>Successful execution of events and activations.</li></ul>5. QUALIFICATIONS &amp; EXPERIENCE<ul><li>Bachelor's degree or diploma in Hospitality, Business Administration, Retail Management, or a related field preferred.</li><li>Minimum 3&ndash;5 years of experience in branch management, retail, luxury hospitality, F&amp;B, gifting, lifestyle, or a similar customer-facing business.</li><li>Previous experience managing a premium/luxury brand is highly preferred.</li><li>Experience in the UAE hospitality or retail industry is an advantage.</li><li>Proven experience in achieving sales targets and managing teams.</li><li>Strong knowledge of POS, inventory, sales reporting, and basic financial controls.</li></ul>6. REQUIRED SKILLS &amp; COMPETENCIES<ul><li>Strong leadership and people-management skills.</li><li>Excellent customer service and communication skills.</li><li>Strong sales and commercial awareness.</li><li>Ability to work in a luxury hospitality environment.</li><li>Strong organizational and problem-solving skills.</li><li>Good knowledge of inventory and stock control.</li><li>Ability to analyze sales and operational reports.</li><li>Excellent English communication skills; Arabic is an advantage.</li><li>Professional appearance and strong interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong attention to detail and brand standards.</li></ul>7. WORKING RELATIONSHIPSInternal:<ul><li>Brand Manager</li><li>Operations Manager</li><li>HR Department</li><li>Finance Department</li><li>Procurement &amp; Warehouse</li><li>Production Team</li><li>Marketing Team</li><li>Sales Team</li></ul>External:<ul><li>Hotel Management and Departments</li><li>Corporate Clients</li><li>VIP Customers</li><li>Event Partners</li><li>Suppliers and Service Providers</li></ul>8. AUTHORITY &amp; ACCOUNTABILITYThe Branch Manager is accountable for the overall operational and commercial performance of the OPUS branch at premium hotel Abu Dhabi and is expected to take ownership of branch performance, customer experience, team productivity, inventory control, and compliance with company and hotel standards.The Branch Manager must escalate significant financial, operational, employee, customer, safety, or reputational matters to the relevant management immediately.9. GENERAL RESPONSIBILITIES<ul><li>Maintain confidentiality of company and customer information.</li><li>Follow all company policies, procedures, and SOPs.</li><li>Comply with UAE labour, health and safety, and applicable regulatory requirements.</li><li>Maintain professional conduct at all times.</li><li>Protect company assets, products, equipment, and brand reputation.</li><li>Perform any other duties reasonably assigned by management in line with the position.</li></ul>Pay: AED7,000.00 - AED15,000.00 per monthWork Location: In person

Branch Manager

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Description &ndash; Branch ManagerCompany: Gujrat Group of Restaurants Department: Restaurant Operations Location: Abu Dhabi, UAE Job Type: Full-Time Experience: 6&ndash;8 YearsAbout UsEstablished in 2014, Gujrat Group of Restaurants brings authentic Pakistani flavors to the UAE through its family of brands, including Royal Gujrat, Gujrat Restaurant, and Naan House. With 7 branches across Abu Dhabi, the group offers fine dining and casual dining experiences built around quality ingredients, consistent taste, and traditional hospitality.Job SummaryWe are looking for an experienced and hands-on Branch Manager to take full ownership of the daily operations, sales performance, and guest experience of one of our restaurant branches.The Branch Manager will be responsible for driving revenue, managing branch operations, maintaining service and food quality standards, leading the branch team, and ensuring a smooth and efficient customer experience across dine-in, takeaway, and delivery channels.Key ResponsibilitiesBranch Operations &amp; Sales<ul><li>Take full ownership of daily branch sales and revenue performance.</li><li>Work actively toward achieving and exceeding monthly sales targets.</li><li>Manage complete day-to-day branch operations, including dine-in, takeaway, and delivery.</li><li>Monitor sales, peak hours, order volumes, and operational performance.</li><li>Adjust staffing and operational activities based on business requirements.</li></ul>Guest Experience &amp; Service<ul><li>Ensure consistent food quality, service, cleanliness, and hospitality standards.</li><li>Handle customer complaints and escalations professionally and promptly.</li><li>Maintain a strong presence on the restaurant floor, particularly during peak hours.</li><li>Ensure the branch consistently delivers the service standards of Gujrat Group.</li></ul>Team &amp; Staff Management<ul><li>Lead and supervise the branch team during daily operations.</li><li>Ensure employees follow grooming, punctuality, attendance, and workplace conduct standards.</li><li>Coordinate with the kitchen and service teams to ensure smooth operations.</li><li>Escalate employee performance, attendance, and conduct concerns to HR.</li><li>Support effective staffing and shift planning.</li></ul>Delivery &amp; POS Operations<ul><li>Monitor delivery platforms such as Talabat, Careem, Noon Food, and other applicable platforms.</li><li>Ensure orders are processed accurately and fulfilled on time.</li><li>Monitor delivery-related issues and coordinate with the relevant teams for resolution.</li><li>Ensure proper use of POS and billing systems.</li></ul>Cash &amp; Financial Controls<ul><li>Monitor daily cash handling and billing accuracy.</li><li>Ensure proper end-of-day cash reconciliation.</li><li>Identify and report discrepancies promptly.</li><li>Monitor branch sales reports and operational performance.</li></ul>Inventory &amp; Cost Control<ul><li>Maintain appropriate stock levels for daily operations.</li><li>Coordinate with suppliers and relevant departments regarding stock requirements.</li><li>Monitor inventory usage and minimize food and material wastage.</li><li>Identify operational areas where costs can be controlled without affecting quality.</li></ul>Performance &amp; Reporting<ul><li>Monitor daily branch KPIs, sales, order volumes, and operational performance.</li><li>Participate in weekly Restaurant Development meetings.</li><li>Present branch performance, operational challenges, and ground-level observations.</li><li>Implement agreed actions and recommendations from performance meetings.</li><li>Track improvements and ensure timely execution of operational initiatives.</li></ul>Compliance &amp; Standards<ul><li>Ensure compliance with food safety, hygiene, cleanliness, and operational standards.</li><li>Ensure all employees follow company policies and procedures.</li><li>Maintain high standards of restaurant presentation and customer service.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related field is preferred.</li></ul>Experience<ul><li>6&ndash;8 years of experience in restaurant operations.</li><li>Minimum 3&ndash;5 years of experience in a managerial, supervisory, or shift-lead position within the restaurant or F&amp;B industry.</li><li>Proven experience handling sales performance and day-to-day restaurant operations.</li></ul>Required Skills<ul><li>Restaurant Operations Management</li><li>Sales &amp; Revenue Management</li><li>Team Leadership</li><li>Customer Service</li><li>Floor Management</li><li>Cash &amp; Billing Management</li><li>Inventory &amp; Wastage Control</li><li>Delivery Platform Management</li><li>POS Systems</li><li>Sales Reporting &amp; KPI Monitoring</li><li>Problem-Solving</li><li>Strong Communication &amp; Interpersonal Skills</li><li>Ability to work under pressure</li><li>Strong leadership and decision-making abilities</li></ul>Language Requirements<ul><li>Strong communication skills in English and Urdu/Hindi.</li><li>Ability to communicate confidently with customers, employees, and management.</li></ul>Preferred Qualifications<ul><li>Previous experience managing a Pakistani or South Asian cuisine restaurant.</li><li>Experience with Talabat, Careem, Noon Food, or similar delivery platforms.</li><li>Experience with restaurant POS systems and sales dashboards.</li><li>Ability to understand and act on daily sales reports.</li><li>Experience working in a multi-branch restaurant environment.</li></ul>Working Requirements<ul><li>Willingness to work flexible shifts.</li><li>Availability during evenings, weekends, and public holidays.</li><li>Ability to work effectively in a fast-paced restaurant environment.</li><li>Proactive approach to operational challenges and business improvement.</li></ul>Key Performance Indicators (KPIs)<ul><li>Achievement of branch sales and revenue targets.</li><li>Improvement in branch sales performance.</li><li>Customer satisfaction and complaint resolution.</li><li>Food quality and service standards.</li><li>Delivery order accuracy and fulfillment.</li><li>Cash and billing accuracy.</li><li>Inventory control and reduction of wastage.</li><li>Staff attendance, grooming, and operational discipline.</li><li>Timely implementation of actions from weekly performance reviews.</li><li>Overall branch operational efficiency.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Full ownership and accountability of a restaurant branch.</li><li>Opportunity to grow within an established and expanding restaurant group.</li><li>Exposure to structured performance reviews and data-driven restaurant management.</li><li>Supportive leadership and opportunities for career development.</li></ul>Pay: AED5,000.00 - AED6,000.00 per monthWork Location: In person

Branch Manager ( Restaurant operations )

Explore 80+ Hospitality staff in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.