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customer operations manager - jeddah

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hostess ksa national

The First Group Hospitality

<div>Overview:
<div>
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.</div><div></div><div><br>
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.</div><div></div><div><br>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.</div><div><br>
</div><div>As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.</div><div><br>
</div><div>Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com</div>
Job Description:
<div>
The Hostess is responsible for welcoming guests, managing reservations, and ensuring a smooth flow of service within the outlet. This role plays a key part in creating a positive first impression and delivering a warm, professional, and organized guest experience.</div><div>
Key Responsibilities:</div><ul><li>
Greet guests warmly upon arrival and escort them to their tables</li><li>
Manage reservations, waitlists, and table assignments efficiently</li><li>
Maintain an organized seating plan to optimize table turnover and guest satisfaction</li><li>
Answer phone calls, respond to inquiries, and handle bookings accurately</li><li>
Communicate effectively with service staff to ensure smooth operations</li><li>
Monitor dining area activity and adjust seating arrangements as needed</li><li>
Ensure the entrance and reception area are clean, tidy, and presentable at all times</li><li>
Provide guests with menus and basic information about the outlet</li><li>
Handle guest concerns or complaints professionally and escalate when necessary</li><li>
Maintain a friendly and professional demeanor at all times</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Previous experience in a similar role or customer-facing position preferred</li><li>
Strong communication and interpersonal skills</li><li>
Excellent organizational and multitasking abilities</li><li>
Ability to remain calm and professional in a busy environment</li><li>
Customer-focused with a positive attitude</li><li>
Professional appearance and grooming standards</li><li>
Basic computer or reservation system knowledge is an advantage</li><li>
Flexibility to work shifts, including weekends and holidays</li></ul></div>

Hostess - KSA National

Buro Happold

<div><p>Want to work with the most sought-after minds and the most talked-about projects? Your expertise in Finance might just make you our new <b>Finance Manager based in Jeddah.</b></p><p></p><p><b><br>
Here at Buro Happold, expect the exceptional.</b></p><p>
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it&rsquo;ll be anything but ordinary.</p><p></p><p><b><br>
Your next role</b></p><p>
Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive.</p><p>
You&rsquo;ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that&rsquo;s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy.</p><p></p><p><br>
Buro Happold is seeking a Finance Manager to join our Jeddah office.</p><p>
Reporting to the KSA Head of Finance, you will take ownership of end to end finance activities for a key client entity and associated projects in Saudi Arabia. This is a hands on role requiring strong technical expertise, sound judgement, and confidence working closely with senior stakeholders.</p><p>
You will be part of a wider regional finance team, contributing to robust governance, strong compliance, and high quality financial insight that supports effective decision making.</p><p>
A Saudi National candidate is strongly preferred for this position.</p><p><b>
Responsibilities</b></p><p><b>
Financial Operations &amp; Control</b></p><ul><li>
Manage day‑to‑day finance operations including payables, receivables, general ledger, cash management, and month‑end close</li><li>
Ensure accurate accounting records in line with IFRS as adopted in KSA</li><li>
Maintain strong internal controls, documentation, and audit trails</li></ul><p><b>
Tax, Compliance &amp; Statutory Reporting</b></p><ul><li>
Register, activate, and maintain all relevant KSA tax and e‑invoicing portals (including ZATCA, Etimad, and related systems)</li><li>
Prepare, review, and submit VAT and WHT returns in line with statutory deadlines</li><li>
Support Corporate Income Tax filings and ongoing compliance matters</li><li>
Prepare statutory financial statements and manage the external audit process</li></ul><p><b>
Invoicing, Cash &amp; Project Support</b></p><ul><li>
Issue client invoices in full compliance with KSA e‑invoicing regulations, including tracking and submission</li><li>
Monitor bank accounts, cashflow, and accounting entries</li><li>
Support project teams with revenue recognition, cost tracking, budgeting, and forecasting</li><li>
Liaise closely with project controls and commercial teams to ensure financial accuracy</li></ul><p><b>
Reporting &amp; Stakeholder Management</b></p><ul><li>
Prepare periodic financial reports for internal stakeholders and senior leadership</li><li>
Act as a key contact for auditors, advisors, and partner finance teams</li><li>
Liaise with BH KSA Finance for consolidation and reporting requirements</li><li>
Manage finance‑related matters for the Jeddah office as required</li></ul><p><b>
Your skills and experience</b></p><ul><li>
Bachelor&rsquo;s degree in Accounting or Finance</li><li>
Professional qualification preferred: SOCPA, ACCA, CPA, or CMA</li><li>
5+ years&rsquo; finance experience in Saudi Arabia, with hands on exposure to ZATCA VAT/WHT and KSA e invoicing portals</li><li>
Proven experience across payables, receivables, general ledger, month end close, cash management, and statutory reporting</li><li>
Experience preparing audited financial statements and working with external auditors</li><li>
Exposure to professional services, engineering, construction, or similar project based environments</li><li>
Strong systems experience (Oracle, SAP, MS Dynamics); Power BI an advantage</li><li>
Advanced Excel skills including Pivot Tables and VLOOKUP</li><li>
Excellent written and verbal communication skills in Arabic and English</li><li>
Strong stakeholder engagement skills and ability to work confidently with senior leadership</li><li>
Highly organised, able to work independently, prioritise effectively, and deliver to tight deadlines</li></ul><p><b>
Style &amp; behaviours</b></p><ul><li>
Take ownership and make timely, well judged decisions</li><li>
Prioritise effectively and manage expectations with multiple stakeholders</li><li>
Collaborate across finance and non finance teams on cross functional initiatives</li><li>
Deliver clear, accurate reports and presentations to a high professional standard</li><li>
Stay current on KSA tax and regulatory changes and apply best practice</li><li>
Proactively strengthen digital and data capabilities and support continuous improvement</li></ul><p><b>
What we offer you</b></p><p>
Bring your knowledge and expertise to one of the world&rsquo;s most respected consultancies.</p><ul><li>
Hybrid working arrangements</li><li>
Attractive salary and benefits package</li><li>
A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you</li><li>
Entitlement to two memberships to professional bodies or subscriptions</li><li>
An international culture that wherever your career takes you at Buro Happold, you won&rsquo;t be far from the exceptional.</li></ul><p></p><p><b><br>
At Buro Happold, everyone else&rsquo;s extraordinary is just our everyday.</b></p><p><b>
Apply today and be a part of our legacy.</b></p><p></p><p><b><br>
A place for everyone</b></p><p>
Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
</p><p>Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other&rsquo;s differences is key, we want employees to feel they don&rsquo;t have to mask elements of their identity to thrive.</p><p>
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.</p><p>
Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.</p><p></p><p><br>
#LI-ID001</p></div><p></p>

Finance Manager

Paramount Assure

<div><div><b>Business Development Executive</b></div><div>
Location: Jeddah</div><div></div><div>
We are seeking a highly motivated and experienced Business Development Manager with a strong background in cybersecurity. The position is based in KSA. The ideal candidate will have over 2+ years of experience in the cybersecurity domain, with a proven track record of driving business growth and building client relationships. Experience in the KSA market is a mandatory requirement. Spoken Arabic would be significant advantage.</div><div></div><div><b>
Roles and Responsibilities</b></div><div></div><ul><li>
Identify and pursue new business opportunities in the cybersecurity sector.</li><li>
Develop and implement strategic business development plans to achieve sales targets and expand market share.</li><li>
Build and maintain strong relationships with key clients, partners, and stakeholders in the KSA market.</li><li>
Conduct market research to identify trends, customer needs, and competitive landscape in the cybersecurity domain.</li><li>
Collaborate with internal teams, including sales, marketing, and technical teams, to deliver tailored solutions to clients.</li><li>
Prepare and present proposals, negotiate contracts, and close deals with prospective clients.</li><li>
Monitor industry developments and emerging threats to position the company as a thought leader in cybersecurity.</li><li>
Provide regular reports and updates to senior management on business development activities and progress.</li></ul><div></div><div><b>
Skills and Qualifications</b></div><div></div><ul><li>
Bachelor&rsquo;s degree in business, Information Technology, or a related field.</li><li>
Relevant years of experience in business development within the cybersecurity industry in related markets, with a focus on all Cybersecurity solutions.</li><li>
Strong understanding of cybersecurity solutions.</li><li>
Proven experience in the KSA market is a must.</li><li>
Excellent communication, negotiation, and presentation skills.</li><li>
Ability to work independently and as part of a team, with a results-driven approach.</li><li>
Willing to travel to all major cities across KSA.</li><li>
Spoken Arabic is an advantage.</li></ul></div>

Business Development Executive

Confidential Jobs

<div>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  A well-established international FMCG food distribution company is seeking an experienced Regional Sales Manager to lead General Trade sales operations across the Western Region of Saudi Arabia. This role manages a large geographic territory and a multi-layered field sales team across self-service, discounters, wholesale, and cash van channels. If you thrive in the field, love building high-performing teams, and have a strong track record growing GT sales in the KSA market &mdash; we want to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  This role manages a large geographic territory and a multi-layered field sales team across self-service, discounters, wholesale, and cash van channels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Own the Western Region revenue, volume, and distribution targets across all GT channels.
  </li>
  <li>
   Lead and develop supervisors, and salesmen to consistently exceed targets.
  </li>
  <li>
   Drive trade execution: shelf presence, numeric distribution, planogram compliance, and promotions.
  </li>
  <li>
   Grow the active customer base and open new accounts across the region.
  </li>
  <li>
   Conduct regular field visits for coaching, quality control, and opportunity identification.
  </li>
  <li>
   Prepare sales forecasts and market intelligence reports for senior management.
  </li>
  <li>
   Coordinate with supply chain to ensure stock availability and route efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in business or related field.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <ul>
  <li>
   8+ years in FMCG sales, with at least 3 years as an RSM or senior ASM.
  </li>
  <li>
   Proven KSA market experience is required, strong knowledge of the Saudi General Trade landscape.
  </li>
  <li>
   Experience managing a large geographic region with multi-level field teams.
  </li>
  <li>
   Data-driven mindset with experience using sales management and reporting tools.
  </li>
  <li>
   Fluent in Arabic and English.
  </li>
 </ul>
 <p>
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 <p>
  <br/>
 </p>
 <ul>
  <li>
   Reports to: Sales Director.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  High-visibility regional leadership role with strong career progression. Autonomy to shape regional strategy within a growing national company. Attractive package with performance bonuses, vehicle, and benefits.
 </p>
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  We are committed to diversity and inclusivity.
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</div>


Regional Sales Manager – Western Region

Hill International

<div><p>This role focuses on strategic planning and portfolio management of long-term infrastructure projects, particularly through the development and oversight of Five-Year Portfolio Plans (5YPPP) and master plans. Responsibilities include managing project initiation and stage-gate processes, reviewing and approving master plans, capital investment plans, and business cases, and ensuring alignment with organizational KPIs and national guidelines. The position also involves prioritizing projects, coordinating with internal departments and external stakeholders (including government entities and developers), monitoring plan implementation, integrating GIS data, and supporting agreements for service delivery. Additionally, it includes capability assessment, knowledge transfer initiatives, and ensuring all activities comply with quality, safety, and environmental standards.</p></div>
<br><div><ul><li>Adopting and implementing Client&rsquo;s PMM and EXPROs Five-Year Projects.
</li><li>Portfolio Planning (5 YPPP) processes and methodologies.
</li><li>Project registration and managing initial stages of the Stage-Gate process.
</li><li>Review and update the National Guideline for the Master Planning.
</li><li>Manage the development of the National Master Plan.
</li><li>Review Clusters Master Plan.
</li><li>Review and approve the Capital Investment Plan (CIP) that the Local Master Plan identifies.
</li><li>Ensure that all projects identified within the CIP contribute toward achieving the KPIs.
</li><li>Review and approve the project's business cases.
</li><li>Ensure all projects are aligned with the requirements of the Master Plan.
</li><li>Supporting the cluster to prepare/update the 5YPPP periodically.
</li><li>Prioritize projects within the 5 YPPP based on the approved criteria.
</li><li>Update and finalize the 5YPPP based on the comment from the EXPRO team.
</li><li>Work with other client departments to develop the capital expenditure for their specialised program.
</li><li>Supporting the Client in coordinating with external governmental departments, such as municipalities, to ensure the alignment of their projects with their expansion plans.
</li><li>Working with the supply and demand committee to update their plan regularly.
</li><li>Monitor the implementation of the regional Master Plans and their identified CIPs.
</li><li>Assessing the capability of the Client&rsquo;s existing department staff and recommending appropriate roles and responsibilities.
</li><li>Integrate client&rsquo;s assets GIS data in one database platform.
</li><li>Preparing the Strategic Planning department knowledge transfer program, which includes comprehensive on-the-job learning.
</li><li>Working with the Client to coordinate the water and wastewater service with the main developers.
</li><li>Draft agreements and MOUs to provide services for the developers.
</li><li>Coordinate with the regional clusters to ensure the timely execution of agreements and relevant projects.
</li><li>Attend coordination meetings with the main developers.
</li><li>Review mega project requirements for water and wastewater service and ensure these requirements are included within the master plans.
</li><li>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as manuals and procedures within Hill International, and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
<br><div><ul><li>Bachelor / Master of Engineering or urban planning from an accredited university.
</li><li>Minimum 20 years experience in related fields, such as national/international significant initiatives and developments. A record of close engagement with utility providers and broader commercial and public cluster stakeholders.
</li><li>Expert in central development master planning and urban planning &ndash; preferably at national levels. Thorough knowledge of urban and infrastructure planning disciplines.
</li><li>Expert in the development of water and wastewater master plan
</li><li>Extensive experience working internationally (preference for Middle East / KSA). Preferable cultural understanding of project management within KSA.
</li><li>Excellent verbal and written communication skills.</li></ul></div>

Strategic Planning Department Manager - (Saudization) - (Western Cluster, Jeddah)

<div><div><p>WSP is seeking an accomplished Principal Engineer &ndash; Bridges &amp; Tunnels to lead and deliver complex structural design projects as part of our growing Transport &amp; Infrastructure team in Jeddah. The role focuses on providing technical leadership for major bridge, tunnel, and civil structure design packages, supporting strategic infrastructure programmes across the Kingdom.
</p><p>The ideal candidate will have deep technical design experience, proven leadership in delivering major bridge design projects, and strong regional (preferably KSA) exposure with an excellent understanding of authority processes, standards, and client expectations.</p></div></div>
<br><div><div><ul><li>Provide technical leadership and oversight for the delivery of bridge and tunnel design projects in Saudi Arabia
</li><li>Lead the development of concept, preliminary, and detailed designs, ensuring compliance with KSA standards
</li><li>Act as Engineer of Record or Design Lead on selected projects, accountable for technical quality and integrity
</li><li>Review and approve design calculations, drawings, reports, and specifications
</li><li>Interface directly with KSA authorities and key clients, representing WSP at senior technical and commercial meetings
</li><li>Lead authority submissions, technical negotiations, and response to review comments
</li><li>Drive innovation, value engineering, and design optimisation while maintaining safety and constructability
</li><li>Mentor and develop senior, intermediate, and junior engineers within the bridges and structures team
</li><li>Support project managers with technical resourcing, programme planning, risk management, and delivery strategies
</li><li>Contribute to business development activities, including bids, proposals, and client engagement
</li><li>Support the growth of WSP&rsquo;s bridges and tunnels capability and reputation in Saudi Arabia
</li><li>Ensure all work aligns with WSP&rsquo;s quality management systems, health and safety standards, and sustainability objectives</li></ul></div></div>
<br><div><div><ul><li>Bachelor&rsquo;s degree in Civil or Structural Engineering (Master&rsquo;s degree preferred)
</li><li>13+ years of relevant experience in bridges and tunnels design, preferably within a leading consultancy
</li><li><div>Strong regional experience is essential; KSA project experience is highly preferred
</div></li><li>Proven ability to lead multidisciplinary design teams on large and complex projects
</li><li>Experience acting as Design Manager, Design Lead, or Engineer of Record
</li><li><div>Extensive experience working with international engineering consultancies delivering large transport infrastructure
</div></li><li>Proficiency with industry‑standard bridge analysis and design software (e.g. MIDAS, LUSAS, RM Bridge, CSI Bridge, or equivalent)
</li><li>Chartered Engineer status (ICE, IStructE, or equivalent) is highly desirable
</li><li>Excellent communication, leadership, and client‑facing skills
</li>Fluent in English; Arabic language skills are an advantage<br>
<li>
</li></ul><p></p><p><b>Imagine a better future for you and a better future for us all.
</b></p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p><b>With us, you can. Apply today.</b></p></div></div>

Principal Engineer - Bridges & Tunnels

Jamjoom Pharma

<div><p>The Facility Manager is responsible for strategic planning, development, renovation, and operational management of all office facilities across KSA, GCC, Egypt, and Algeria.</p><p><b><br>
Accountabilities</b>:</p><p>
This Role is responsible for strategic planning, development, renovation, and operational management of all office facilities across KSA, GCC, Egypt, and Algeria. Main responsibilities include:</p><br>
<ul><li>
Strategic Facility Planning &amp; Governance</li><li>
CapEx Projects &ndash; New Offices</li><li>
Renovation &amp; Refurbishment of existing offices</li><li>
Facility Operations including maintenance, house keeping and security</li><li>
Vendor &amp; Contract Management or facilities and services</li><li>
Prepare facility Management policy and SOPs</li></ul><p><b>
Educational Qualifications &amp; Certifications:</b></p><ul><li>
Bachelors in engineering, Facilities Management/MBA</li></ul><p><b>
Knowledge:</b></p><ul><li>
Sound understanding of project execution requirements, facility operations management, contract management</li></ul><p><b>
Technical Skills:</b></p><ul><li>
Good technical understanding on facility designing, project management , utilities, safety requirement of facility, project interfaces and financial acumen</li></ul><p><b>
Language Skills:</b></p><ul><li>
English, Arabic(preferably)</li></ul><p><b>
Experience:</b></p><ul><li>
8&ndash;12 years&rsquo; experience in facilities and Capex projects, multi-country experience preferred</li></ul></div><p></p>

Corporate Facility Manager

Explore 130+ Hostess ksa national in Jeddah this May. Find roles across top companies and apply now to boost your career.