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customer operations manager - jeddah

area service technician kingdom of saudi arabia

<div><p>Description :</p><p>
Reporting to the Customer Service Manager, your essential duties and responsabilities will be :</p><br>
<p></p><ul><li>
Delivery and commissioning of equipment.</li><li>
On-site interventions at customer locations in response to warranty requests.</li><li>
Troubleshooting and repair activities.</li><li>
Providing technical expertise and support.</li><li>
User training and 1st level maintenance for customers.</li><li>
Activity-related reporting (intervention reports and closure, customer feedback, etc.)</li><li>
Application of service bulletins.</li></ul><p>
Profil recherch&eacute; :</p><p><b>
What we are looking for :</b></p><p></p><p><br>
With a higher education qualification in maintenance/electrical, you have at least 5 years of experience in an industrial environment.</p><p>
You have solid technical and troubleshooting skills, and knowledge of the following fields:</p><ul><li>
Mechanics</li><li>
Electrical engineering</li><li>
Hydraulics</li><li>
Automation (CANbus preferred)</li><li>
Refrigeration / Air conditioning</li></ul><p></p><p><br>
As a true ambassador for TLD, you demonstrate a strong sense of customer service and excellent interpersonal skills. Fluency in English is essential for this position, Arabic would be a great asset.</p><p></p><p><b><br>
This position requires extensive travel, most of the time from Monday to Friday, throughout the country.</b></p><p></p><p><br>
We will support you by training on our products and tools. Training will take place in our European factories (France, Belgium and the UK).</p></div>

Area Service Technician - Kingdom of Saudi Arabia

GT Medical

<div>
 <p>
  <strong>
   GT Medical
  </strong>
  is looking for an experienced
  <strong>
   National Sales Manager
  </strong>
  to lead and drive the performance of our Pharmaceutical Division across the Kingdom of Saudi Arabia.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this strategic leadership role, you will oversee nationwide sales operations, develop high-impact sales strategies, expand market reach, and lead a large team of Area Managers, Medical Representatives, and OTC Representatives. The ideal candidate will have a strong track record in the pharmaceutical industry and the ability to translate data-driven insights into successful business strategies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🔹
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and implement
   <strong>
    national sales strategies, annual plans, and budgets
   </strong>
   aligned with company growth objectives.
  </li>
  <li>
   Lead and oversee
   <strong>
    nationwide sales operations
   </strong>
   , ensuring teams achieve strategic goals and revenue targets.
  </li>
  <li>
   Build and maintain
   <strong>
    long-term relationships with doctors, pharmacists, healthcare professionals, and key clients
   </strong>
   .
  </li>
  <li>
   Establish and strengthen partnerships with
   <strong>
    Key Opinion Leaders (KOLs)
   </strong>
   within the healthcare sector.
  </li>
  <li>
   Identify
   <strong>
    new market opportunities
   </strong>
   and expand customer reach across the Kingdom of Saudi Arabia.
  </li>
  <li>
   Lead
   <strong>
    negotiations, deal preparation, and contract closures
   </strong>
   with key customers and partners.
  </li>
  <li>
   Manage and mentor a
   <strong>
    large national sales team
   </strong>
   including Area Managers, Medical Representatives, and OTC Representatives.
  </li>
  <li>
   Set
   <strong>
    performance objectives
   </strong>
   , conduct evaluations, and provide coaching to support employee development and maximize team performance.
  </li>
  <li>
   Maintain strong relationships with
   <strong>
    suppliers and strategic partners
   </strong>
   to support business growth.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  🔹
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    10+ years of experience
   </strong>
   in the pharmaceutical industry.
  </li>
  <li>
   <strong>
    5+ years in a senior managerial role
   </strong>
   .
  </li>
  <li>
   Proven experience in the
   <strong>
    Saudi healthcare market
   </strong>
   (Pharmaceuticals, Cosmeceuticals, or Nutraceuticals).
  </li>
  <li>
   Strong expertise in
   <strong>
    sales strategy development, budgeting, forecasting, and data-driven decision making
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🔹Key Skills &amp; Competencies:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven ability to
   <strong>
    develop, mentor, and coach high-performing sales teams
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    analytical and problem-solving skills
   </strong>
   with the ability to make data-driven decisions.
  </li>
  <li>
   Excellent
   <strong>
    communication, leadership, and team management abilities
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    negotiation and customer relationship management skills
   </strong>
   with a solid customer-service mindset.
  </li>
  <li>
   Ability to
   <strong>
    analyze sales performance metrics
   </strong>
   and translate insights into effective sales strategies.
  </li>
  <li>
   Deep understanding of
   <strong>
    customer behavior, market dynamics.
   </strong>
  </li>
  <li>
   Ability to
   <strong>
    interact and influence senior executives, area managers, and cross-functional teams
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    mentoring, coaching, and people management capabilities
   </strong>
   to build and lead successful teams.
  </li>
  <li>
   Well-established
   <strong>
    professional network within the pharmaceutical
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  GT Medical is a growing company on a valuable mission, and our employees are the most important asset to us. Join us today to contribute to our ongoing growth.
 </p>
</div>


National Sales Manager – Pharmaceutical Division (KSA)

Aqua Bridge

<p><b>JJob Description &ndash; MEP Technician (Hatchery)Job Title:</b></p><p>MEP Technician &ndash; Electrical / HVAC / Plumbing</p><p><b>Department:</b></p><p>Hatchery</p><p><b>Reports To:</b></p><p>Hatchery Manager / Maintenance Supervisor</p><p><b>Location:</b></p><p>Al Lith, Kingdom of Saudi Arabia</p><p><b>Job Purpose:</b></p><p>To carry out preventive, corrective, and routine maintenance of electrical, HVAC (air conditioning), plumbing, and mechanical systems within the hatchery facility. The role ensures continuous and efficient operation of all MEP systems while maintaining compliance with company standards and safety regulations.</p><p><b>Key Responsibilities:1. Electrical Systems</b></p><ul><li>Install, maintain, and repair electrical wiring, panels, equipment, and control systems.</li><li>Diagnose and troubleshoot electrical faults, ensuring safe and timely resolution.</li><li>Conduct routine inspections and testing to ensure compliance with safety and operational standards.</li></ul><p><b>2. HVAC / Air Conditioning Systems</b></p><ul><li>Install, service, and maintain split, package, and central air conditioning units.</li><li>Identify and repair faults in refrigeration and cooling systems.</li><li>Perform routine cleaning and replacement of filters, compressors, and condensers to ensure optimal performance.</li></ul><p><b>3. Plumbing Systems</b></p><ul><li>Install and maintain water supply, drainage, and sanitation systems.</li><li>Repair leaks, blockages, and other plumbing issues efficiently.</li><li>Ensure proper operation of pumps, valves, and piping networks.</li></ul><p><b>4. Mechanical &amp; General Maintenance</b></p><ul><li>Conduct regular inspections and servicing of mechanical equipment.</li><li>Support installation and commissioning of MEP systems for new or upgraded hatchery facilities.</li><li>Ensure all maintenance activities are performed safely, efficiently, and in line with company policies.</li></ul><p><b>5. Documentation &amp; Reporting</b></p><ul><li>Maintain accurate maintenance logs, checklists, and service reports.</li><li>Report major faults, breakdowns, or risks to the supervisor promptly.</li><li>Assist in inventory control by tracking and reporting spare parts and materials usage.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Diploma / ITI in Electrical, Mechanical, HVAC, or Plumbing Engineering.</li><li>Minimum 3&ndash;5 years of experience in MEP maintenance, preferably in hatchery, aquaculture, or industrial facilities.</li><li>Strong working knowledge of electrical, HVAC, and plumbing systems.</li><li>Ability to read and interpret technical drawings and schematics.</li><li>Good communication skills and ability to work independently or within a team.</li><li>Familiarity with safety standards and maintenance best practices.</li></ul><p><b>Key Competencies:</b></p><ul><li>Technical troubleshooting and problem-solving</li><li>Preventive and corrective maintenance expertise</li><li>Time management and attention to detail</li><li>Safety awareness and compliance</li><li>Teamwork and adaptability</li></ul><p><b>Job Type:</b></p><p>Full-Time</p><p>Pay: ﷼2,000.00 - ﷼3,000.00 per month</p><p>Work Location: In person</p>

MEP Technician

Rashed Al Rashed & Sons Group

<div><div><div><div><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><div><div><b>Job Summary:</b></div></div>
<p>
The Service Technician is responsible for performing routine maintenance, inspections, and basic repairs on trucks and equipment to ensure optimal performance and safety. This role involves servicing vehicles, replacing filters, monitoring fluid levels, and identifying potential mechanical issues during inspections.</p>
<div><div><b>
Key Responsibilities:</b></div></div>
<ul>
<li>Perform oil and filter changes on trucks and equipment.</li>
<li>Replace fuel, air, and hydraulic filters as part of scheduled maintenance.</li>
<li>Check and maintain proper levels of fluids including coolant, transmission, and brake fluid.</li>
<li>Inspect trucks and equipment during service to identify potential issues or needed repairs.</li>
<li>Conduct basic maintenance and safety checks.</li>
<li>Maintain and properly use lubrication equipment and service tools.</li>
<li>Ensure all work is completed in accordance with safety and company standards.</li>
<li>Keep accurate records of maintenance and service activities.</li></ul></div><br>
<p></p>
<h4 class="jobSectionHeader"><b>Skills Description</b></h4>
<p></p><div><ul><li>Basic mechanical knowledge and understanding of vehicle systems.</li>
<li>Experience in vehicle service, maintenance, or lubrication tasks.</li>
<li>Ability to perform oil and filter changes, and replace fuel, air, and hydraulic filters.</li>
<li>Competence in checking and maintaining fluid levels (coolant, transmission, brake fluid).</li>
<li>Strong diagnostic skills to identify potential issues during inspections.</li>
<li>Familiarity with lubrication equipment and proper tool usage.</li>
<li>Attention to detail and commitment to safety procedures.</li>
<li>Good problem-solving and teamwork abilities.</li>
</ul></div><p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div><b>Job Title</b></div>
<div>Service Technician</div>
</div><div><div><b>Job Country</b></div>
<div>Saudi Arabia</div>
</div><div><div><b>Job City</b></div>
<div>Jeddah</div>
</div><div><div><b>Job Role</b></div>
<div>Maintenance, Repair &amp; Technical Services</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div><b>Career Level</b></div>
<div>Mid Career / Experienced</div>
</div><div><div><b>Residence Location</b></div>
<div>Saudi Arabia</div>
</div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Al Rashed Transport Company</b></h3>
 <div></div><div><div><div>Transportation &amp; Logistics</div>
 </div><div></div><div><div>Dammam, Saudi Arabia</div>
 </div><div></div><div>https://alrashedtransport.com/<br>
</div></div></div></div><div>The word Al- Rashed defines trust in Saudi Arabia. As a logistics company we ensure our services symbolize our name. What makes us prominent is the way we do business. It articulates our purpose,</div></div></div></div></div></div><p></p>

Service Technician

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Information Technology
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p>Description of Duties:</p><ul><li>
Analyzing existing computer systems and making recommendations for upgrades and improvements</li><li>
Developing and overseeing the installation of systems, which include software and hardware.</li><li>
Performing tests and troubleshooting, as well as quality assurance, implementing safety procedures and data recovery plans.</li><li>
Developing user manuals, as well as policies, procedures, and safety protocols.</li><li>
Collaborating with other departments and professionals in the development of it systems.</li><li>
Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications.</li><li>
Delegating tasks and developing budgets and work schedules.</li><li>
Staying up-to-date with field advancements and ensuring the team receives refresher training as well.</li></ul></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div><div></div>

Technology Experience Supervisor

SSCL

<div>
 <p>
  <strong>
   Saudi Service Company Limited (SSCL)
  </strong>
  is a leading service provider in the Kingdom of Saudi Arabia, specializing in
  <strong>
   maintenance operations, facility management, and technical support services
  </strong>
  . The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Define project scope, objectives, deliverables, schedule, and budget in collaboration with stakeholders.
  </li>
  <li>
   Build and lead project teams, assign tasks, and maintain accountability across functional groups.
  </li>
  <li>
   Estimate, track, and control project costs; allocate necessary manpower and tools.
  </li>
  <li>
   Identify potential risks, implement mitigation strategies, and ensure deliverables meet quality standards.
  </li>
  <li>
   Serve as liaison among clients, executives, vendors, and team members; provide timely status updates and maintain transparency.
  </li>
  <li>
   Track milestones, adjust project plans as needed, and prepare detailed progress reports.
  </li>
  <li>
   Handle procurement processes, contract negotiation, and vendor performance oversight.
  </li>
  <li>
   Facilitate project handover, document outcomes, evaluate performance, and identify areas for process improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Education and Experience:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s degree (Electrical, Mechanical) Engineering.
  </li>
  <li>
   <strong>
    Experience: 15
   </strong>
   years in managing projects end-to-end; government or sector-specific experience may be required.
  </li>
  <li>
   <strong>
    Industry Knowledge:
   </strong>
   Familiarity with relevant industry standards and compliance regulations (e.g., health, safety, permits) is beneficial.
  </li>
 </ul>
 <p>
 </p>
</div>


Project Manager

Sihamco

<div><b>Area Franchise Manager &ndash; Kooz Karak (Jeddah)</b><p><b>
Driving Growth. Ensuring Excellence. Elevating the Brand.</b></p><p></p><b>
Role Overview</b><p>
The Area Franchise Manager is responsible for overseeing the performance, consistency, and growth of Kooz Karak franchise locations across Jeddah. This role ensures all outlets operate in line with brand standards while driving commercial success, operational excellence, and an exceptional customer experience.</p><p></p><b>
Key Responsibilities</b><ul><li>
Oversee daily operations across multiple <b>franchise locations in Jeddah</b>, ensuring full compliance with Kooz Karak brand standards.
</li><li>Drive <b>sales performance and profitability</b>, monitoring KPIs and implementing strategies to achieve targets.
</li><li>Conduct regular <b>store audits and performance reviews</b>, ensuring consistency in product quality, service, and presentation.
</li><li>Support franchise partners with <b>operational guidance, training, and ongoing development</b>.
</li><li>Ensure seamless execution of <b>new store openings</b>, including setup, staffing, and launch readiness.
</li><li>Collaborate with marketing teams to execute <b>local campaigns and promotions</b> that enhance brand visibility.
</li><li>Monitor <b>inventory, supply chain, and cost control</b> to optimize operational efficiency.
</li><li>Address operational challenges proactively, ensuring <b>high customer satisfaction and service standards</b>.
</li></ul><p></p><b>Core Competencies</b><p><b>
Operational Excellence</b> &bull; <b>Commercial Acumen</b> &bull; <b>Leadership </b>&bull; <b>Brand Management</b> &bull; <b>Stakeholder Engagement</b> &bull; <b>Problem Solving</b></p><b><br>
Requirements</b><br>
<br>
<b>Profile &amp; Qualifications</b><ul><li>
Proven experience in <b>multi-unit management</b>, preferably within F&amp;B or franchise operations.
</li><li>Strong understanding of <b>franchise business models and brand compliance</b>.
</li><li>Demonstrated ability to drive <b>sales growth and operational performance</b>.
</li><li>Excellent leadership and stakeholder management skills.
</li><li>Strong analytical and problem-solving capabilities.
</li><li>Fluency in English; Arabic is highly preferred.
</li><li>Based in or willing to relocate to <b>Jeddah</b>.<br>
</li></ul><br>
<br>
<p></p><b>Benefits</b><p><b><br>
About The Group</b></p><p>
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p><p>
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p><p><b>
Crafting a Homegrown Legacy</b></p><p>
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p><p><b>
Our Signature Brands</b></p><p>
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p><p>
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p><p><b>
We Are Only Getting Started!</b></p><p>
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p><p><b>
People First</b></p><p>
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p><p></p><p>
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth.
</p><ul><li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li><li>
Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li><li>
Experience working on premium events within The Groves, Riyadh Season</li><li>
Cultural diversity &ndash; join a team of passionate professionals from around the world</li></ul><p></p><p><b>
Join Us</b></p><p>
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p><p>
Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</p></div>

Franchise Manager

Explore 544+ Area service technician kingdom of saudi arabia in Jeddah this May. Find roles across top companies and apply now to boost your career.