sales specialist

Zegna

<div>
 JOB CONTENT
 
 
 To maintain stocks in a scientific and orderly manner, minimizing / eliminating bottlenecks / errors in storage, retrieval and movement of goods between stock area to sales floor and provide strong support to the sales team. The Stock Controller would be in charge of multiple stores / locations.
 
 
 
 Key Responsibilities
 
 
 
 
 FUNCTIONAL RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Oversee the entire process of stock transfer into warehouse, warehouse to store and inter store, ensure the movements are recorded and updated to reduce discrepancies.
 </li>
 <li>
 Oversee all Warehouse audit - stock count - discrepancy and resolving process.
 </li>
 <li>
 Provide valuable update on deliveries, stock levels, pending orders, claims for the damaged/shortage of merchandise &amp; replenishment process.
 </li>
 <li>
 Ensure proper adjustment of defective stock items as per company policy.
 </li>
 <li>
 Prepare the annual stock take calendar in conjunction with Operations Manager and Store Manager, communicate the plan to all concerned and ensure compliance to the plan by mobilizing the requisite manpower and other related resources for the physical stock take. Oversee the physical stock take process, monitor adherence to policies and procedures.
 </li>
 <li>
 Review stock take results in conjunction with the Local Retail &amp; Wholesale Operations Specialist / Finance Manager and reconcile the figures by monitoring stock movements and transfers in the stores.
 </li>
 <li>
 Prepare reports based on the findings and provide recommendations and suggestions to the Local Retail &amp; Wholesale Operations Specialist. Implement stock loss action plans (formulated as a result of stock counts in the retail stores) and monitor their adherence.
 </li>
 <li>
 Oversee the process of shipments for the goods, coordinate with EZ in Italy and the logistics company to ensure timely delivery to the stores.
 </li>
 <li>
 Guide, train appraise &amp; motivate staff to enable subordinates (if any) realize their full potential.
 
 
 </li>
 </ul>
 
 Education, Experience, Functional Skills And Knowledge
 
 
 
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification / Commerce Graduate
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 to 4 years&rsquo; luxury retail experience
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Computer literacy in Oracle or similar inventory control program
 </li>
 <li>
 Highly organized, good follow up on instructions and commercial background in retail
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Initiative
 </li>
 <li>
 Taking Ownership
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Serving Customers
 </li>
 </ul>
</div>

Saudi Arabia (Jeddah) - Stock Controller

Ermenegildo Zegna

<div><h1 class="jobSectionHeader">JOB CONTENT</h1>
The Style Advisors transform the store visit into a memorable luxury shopping experience, as Brand Ambassadors, they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Style Advisors build a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Style Advisors are the trusted advisors of fashion and style, offering the customer the highest level of sophistication and service. The role of the Style Advisor at Ermenegildo Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. 
Main responsibilities:
<ul><li>Manage Customer Relationships and Customer Service during and after the sale</li>
<li>Develop a deep knowledge of the Zegna collections to advise customers on styling and &ldquo;total looks&rdquo;</li>
<li>Contribute to store Visual &amp; Image</li>
<li>Maximize sales through retail operational excellence</li>
</ul><h1 class="jobSectionHeader">KEY RESPONSIBILITIES</h1>
MAIN RESPONSIBILITIES 
Customer Relationships and Customer Service
<ul><li>Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset.
</li><li>Demonstrates entrepreneurial mindset in developing the business.</li>
<li>Consistently and effectively networks to attract new customers and develop a customer database.
</li><li>Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping.</li>
<li>Anticipates customers&rsquo; expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
</li><li>Creates opportunities for customers to experience multiple Zegna brands, products and &ldquo;total looks&rdquo; through demonstrating relevant yet personalized mix and match options.
</li><li>Promote Zegna Su Misura (Made-to-Measure) service as part of the selling repertoire where appropriate to meet the customer&rsquo;s current and/or future needs.</li>
<li>Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience.</li>
<li>Leverage &ldquo;Zegna Stories&rdquo; to support and enhance the selling ceremony.</li>
<li>Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines.</li>
<li>Cultivates future customer connections with Zegna (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls).</li>
<li>Utilizes CRM software as the primary tool for after sales communication
</li><li>Takes ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage and repair, global return policies etc.
</li></ul>Collection
<ul><li>Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.</li>
<li>Advise customers on styling of &ldquo;total looks&rdquo; by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments.
</li><li>Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager.</li>
<li>Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through.</li>
<li>Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve &ldquo;perfect fit&rdquo;.</li>
<li>Understands the required standards and skills of Su Misura service and when required take on the role of in-store Su Misura specialist if assigned by the Store Manager.</li>
</ul>Visual &amp; Image Management
<ul><li>Demonstrates consistently high standards of personal grooming in accordance to Zegna uniform and grooming standards and guidelines.</li>
<li>Follows Zegna product and gift packaging standards and guidelines to ensure Zegna luxury and quality image.</li>
<li>Maintain cleanliness and tidiness of the store environment and product displays.</li>
<li>Ensure in-store visual merchandising adheres to Zegna Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent.</li>
<li>Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager.</li>
</ul>Team
<ul><li>Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.</li>
<li>When required support the orientation of new staff through acting as learning coach or &ldquo;buddy&rdquo; if assigned by the Store Manager.</li>
<li>Train other team members on new products as assigned by the Store Manager.</li>
<li>Maintain good teamwork to enhance the overall team moral to create an enthusiastic sales force environment.</li>
</ul>Sales Management
<ul><li>Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill
</li><li>Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager.</li>
<li>Propose service, product, visual and operational improvements that assist the team overcome selling challenges.</li>
</ul>Store Operations
<ul><li>Adhere to Zegna store operations and time and attendance policies and standards.
</li><li>Follows the directions of the Store Manager or appointed team member on store operational tasks that include but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc.
</li><li>Adhere to Company policies and rules in daily work.</li>
</ul>
<h1 class="jobSectionHeader">EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE</h1>
Education/ Qualification
<ul><li>High school qualification</li>
</ul>Experience
<ul><li>2 to 4 years&rsquo; retail sales or customer service experience.
</li></ul>Functional Competencies
<ul><li>Selling</li>
<li>Service Policy</li>
<li>Policy and Compliance</li>
</ul><h1 class="jobSectionHeader">ZEM COMPETENCIES
</h1><ul><li>Generates Customer Delight</li>
<li>Learning and Self Development</li>
<li>Is Passionate and Open Minded</li>
</ul><h1 class="jobSectionHeader">Preferred Zegna Way 2.0 COMPETENCIES
</h1><ul><li>Proficient with digital technology</li>
<li>Familiar with Apple products &amp; MS applications</li>
<li>Good written communication skills</li></ul></div>

Saudi Arabia (Jeddah) - Style Advisor

Bureau Veritas

<div><div>Location: Jeddah, Saudi Arabia
 
Employment Type: Full-Time
Overview
We are seeking an experienced Project Manager &ndash; Asset Condition Assessment &amp; Investment Planning to lead the delivery of large-scale infrastructure asset management projects. The successful candidate will oversee asset registration, condition assessment programs, specialist engineering investigations, and long-term asset investment planning initiatives.
This role requires strong project leadership, stakeholder management, and expertise in asset management principles, ensuring project objectives are delivered safely, efficiently, and in accordance with industry best practices. 
Key Responsibilities
Project Delivery &amp; Execution
<ul><li>Lead multidisciplinary project teams in executing asset registration and asset condition assessment programs across complex infrastructure facilities.</li>
<li>Monitor project schedules, deliverables, approvals, and overall project performance.</li>
<li>Ensure compliance with approved methodologies, project execution plans, and quality standards.</li>
</ul>Asset Register Management
<ul><li>Oversee the development, verification, and reconciliation of comprehensive asset registers.</li>
<li>Ensure asset information is accurate, structured, and aligned with recognized asset management frameworks and standards.</li>
<li>Support the establishment of asset lifecycle strategies for maintenance, renewal, and replacement programs.</li>
</ul>Asset Condition Assessment
<ul><li>Manage asset inspection, testing, and condition assessment activities across multiple engineering disciplines.</li>
<li>Coordinate engineering specialists and technical subject matter experts to ensure high-quality assessments and reporting.</li>
<li>Review findings and support the development of asset performance improvement recommendations.</li>
</ul>Asset Investment Planning
<ul><li>Support the preparation and review of long-term asset investment and capital expenditure (CAPEX) plans.</li>
<li>Analyze asset performance, condition, risk, and lifecycle requirements to support investment decision-making.</li>
<li>Contribute to the development of strategic asset management and renewal programs.</li>
</ul>Stakeholder &amp; Commercial Management
<ul><li>Serve as the primary point of contact for clients and key project stakeholders.</li>
<li>Lead project meetings, progress reviews, and technical discussions.</li>
<li>Monitor project budgets, commercial performance, subcontractor agreements, and resource allocation.</li>
</ul>Subcontractor &amp; Resource Management
<ul><li>Manage specialist subcontractors, engineering consultants, and technical service providers.</li>
<li>Ensure project resources are effectively planned and deployed to meet project requirements.</li>
<li>Monitor contractor performance, deliverables, and compliance with project objectives.</li>
</ul>Data &amp; Systems Integration
<ul><li>Oversee asset data collection, validation, and integration into enterprise asset management systems.</li>
<li>Ensure consistency between physical asset data, operational records, and supporting documentation.</li></ul> 
<div></div>Qualifications &amp; Requirements
Education
<ul><li>Bachelor's Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, Asset Management, Construction Management, or a related discipline.</li>
</ul>Experience
<ul><li>Minimum 10 years of project management experience within infrastructure, facilities management, transportation, utilities, aviation, or large-scale asset-intensive environments.</li>
<li>Proven experience delivering asset condition assessment, asset registration, or asset management projects.</li>
<li>Experience managing multidisciplinary teams, subcontractors, and technical specialists.</li>
</ul>Preferred Certifications
<ul><li>PMP (Project Management Professional)</li>
<li>IAM Certificate / Diploma</li>
<li>Certified Asset Management Assessor (CAMA)</li>
<li>Other relevant project or asset management certifications</li>
</ul>Technical Competencies
<ul><li>Asset Management Principles and Practices</li>
<li>Asset Condition Assessment Methodologies</li>
<li>Asset Lifecycle Planning</li>
<li>CAPEX &amp; Asset Investment Planning</li>
<li>Enterprise Asset Management Systems</li>
<li>Risk-Based Asset Management</li>
<li>Project Controls and Commercial Management</li>
</ul>Languages
<ul><li>Professional proficiency in English.</li>
<li>Arabic language skills are considered an advantage.</li></ul></div></div><div></div>

Project Manager - Asset Condition Assessment & Investment Planning

<div><div>Role Purpose 
Drive revenue growth and market penetration for Bureau Veritas services by managing client portfolios, developing opportunities, and executing disciplined, compliant sales activities in line with BV governance and ethical standards. 
Key Responsibilities 
Sales &amp; Account Management
<ul><li>Manage and grow a defined client portfolio across assigned sectors, regions, or service lines.</li>
<li>Develop and execute account plans to increase revenue, retention, and cross‑selling opportunities.</li>
<li>Build strong relationships with key decision‑makers and stakeholders at client organizations.</li>
</ul>Commercial Execution
<ul><li>Lead and support tenders, proposals, pricing reviews, and commercial negotiations.</li>
<li>Ensure accurate pipeline management, forecasting, and CRM discipline.</li>
<li>Coordinate with technical and operations teams to ensure solutions are compliant, deliverable, and competitive.</li>
</ul>P&amp;L Contribution &amp; Performance Management
<ul><li>Contribute to P&amp;L performance through effective revenue management, pricing discipline, and margin awareness.</li>
<li>Support budgeting, forecasting, and performance tracking for assigned portfolio or territory.</li>
<li>Monitor sales KPIs and take corrective actions to achieve targets.</li>
</ul>Market &amp; Client Intelligence
<ul><li>Conduct market, pricing, and competitor benchmarking to support commercial decision‑making.</li>
<li>Maintain clear client and stakeholder mapping to strengthen account coverage and opportunity conversion.</li>
<li>Provide structured market feedback to support service development and strategy.</li>
</ul>Governance &amp; Compliance
<ul><li>Ensure all sales activities comply with Bureau Veritas Code of Ethics, compliance rules, and accreditation requirements.</li>
<li>Apply BV commercial governance in deal structuring, approvals, and contract reviews.</li> 
</ul>Qualifications &amp; Experience 
<ul><li>Bachelor&rsquo;s degree in Engineering, Business, or related discipline.</li>
<li>5&ndash;15 years of experience in B2B sales, preferably within TIC, industrial services, certification, inspection, or regulated environments.</li>
<li>Proven experience managing key accounts, tenders, and complex service offerings.</li> 
</ul>Key Skills &amp; Competencies
<ul><li>P&amp;L Awareness &amp; Financial Acumen
 
Strong understanding of revenue, margins, pricing, and cost drivers, with the ability to contribute to overall P&amp;L performance.</li>
<li>Market, Pricing &amp; Performance Benchmarking
 
Ability to perform commercial and competitive benchmarking to support pricing and strategic decisions.</li>
<li>Client Mapping &amp; Account Planning
 
Skilled in mapping client organizations, identifying decision‑makers and influencers, and building effective coverage models.</li>
<li>Sales Forecasting &amp; Pipeline Management
 
Strong capability in forecasting, pipeline management, and KPI tracking.</li>
<li>Tendering &amp; Commercial Negotiation
 
Experience managing bids, proposals, pricing reviews, and negotiations within governance frameworks.</li>
<li>Cross‑Selling &amp; Portfolio Knowledge
 
Ability to identify and develop cross‑selling opportunities across BV service lines.</li>
</ul>Compliance &amp; Ethical Sales Practices
 
Strong adherence to BV ethics, compliance, and accreditation requirements.</div></div>

Sales Head - WR

Zahrawi Medical

<div><div><div><div><div><h6 class="jobSectionHeader">About Zahrawi Group</h6>
Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, &amp; Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, &amp; Analytical Industries.
</div><div><h6 class="jobSectionHeader">job Brief</h6>
The incumbent is accountable to train customers on the products and provide application technical support (Non- Engineering). Participate in the development of Hematology &amp; Biochemistry unit strategies for Zahrawi KSA and to support the sales team.
</div><div><div>ACCOUNTABILITIES
Policies &amp; Procedures:<ul><li>
Adhere to all Zahrawi Policies &amp; Procedures as applicable.</li></ul>
Market Knowledge:<ul><li>
Conduct market research to identify new potential customers.</li><li>
Analyze market trends to identify new products in the market and understanding their advantages and disadvantages.</li><li>
Plan and assist with new product releases and events.</li><li>
Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.</li></ul>
Business Development:<ul><li>
Conduct scientific discussion with the end users to find out their new requirements, new opportunities.</li><li>
Discuss with end users to update and educate them on the new products and possibilities.</li><li>
Learn about the weaknesses of our competitors and strength of our product and accordingly update our team.</li><li>
Conduct regular visits to all our customers to ensure quality service and inform the team about sales leads.</li></ul>
Application:<ul><li>
Provide technical assistance, troubleshooting, and training to existing &amp; potential users of HBU products.</li><li>
Introduce and provide Demo of new products to the end users.</li><li>
Technical Data &ndash; match and fill the Project Specification sheets and Requirements.</li><li>
Prepare and suggest the consumables list by studying the need of each customer to promote reagents and consumables sales.</li><li>
Attend customer calls regarding supply and inform sales team.</li><li>
Coordinate conferences and materials.</li><li>
Conduct workshops and give application trainings.</li><li>
Complete validation process of every product in HBU.</li><li>
Assist the customers with the equipment that is being used.</li><li>
Run validation tests with the customers to ensure that they fully understand how to use the equipment.</li><li>
Solve any issues that they might be facing while using the equipment.</li></ul>
Sales Support:<ul><li>
Support the sales team for handling projects in terms of Specifications and Technical comparison discussion with the end users.</li><li>
Coordinate with the sales team to know more about competition and provide argumentation in a scientific way.</li><li>
Assist sales teams during technical discussions.</li><li>
Prepare training certificates for customer training attendees.</li></ul>
Service Team Coordination:<ul><li>
Coordinate with Service engineers for the Installation, PMs, and rectifications and plan trainings accordingly.</li></ul>
Communication with principal companies:<ul><li>
Communicate with principals on technical information.</li><li>
Communicate with principals on any queries of the customer which cannot be resolved from our end.</li><li>
Keep updated with latest training schedules and training materials.</li><li>
Attend all relevant webinars conducted by the principals.</li><li>
When a new technical information is received from the principal company; transfer this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information.</li></ul>
REQUIREMENTS<ul><li>
Education: Bachelor&rsquo;s Degree in Medical Laboratory/ Biotechnology or related science.</li><li>
Experience: minimum of 1-2 years of experience in Hematology &amp; Biochemistry.</li><li>
Job Specific Skills: Excellent Interpersonal Skills &amp; Good English &ndash; Good presentation skills</li><li>
Additional Details: Candidate should be Saudi National &amp; based in KSA, Southern area (Abha, Najran, Jazan). Has valid KSA driving license. Should be willing to travel as per business needs &ndash; covering Southern area.</li></ul>
</div></div>Location: KSA - Jeddah
Job Type: FULLTIME
Job Posting Date: 01-07-2026
Division/Department: Lab</div></div></div></div>

Application Executive/Specialist – Hematology & Biochemistry - Southern Zone

Bayut KSA - بيوت السعودية

<div>
 
 
 Bayut is the leading real estate portal in the Kingdom, connecting millions of users across the country. We are committed to providing the best online search experience. As part of the Dubizzle Group, Bayut works alongside some of the strongest brands in the classifieds market. With the collective strength of 10 brands, we serve more than 200 million monthly users who trust in our commitment to delivering the best platform to meet their needs.
 
 
 
 
 We are looking for a motivated and driven Sales Consultant to join our dynamic real estate team. This position offers an excellent opportunity for individuals seeking to start a rewarding career in the real estate sector. The successful candidate will play a key role in the organization's growth by selling real estate units, understanding client requirements, delivering presentations, and ensuring successful deal closures
 
 
 
 
 
 Duties and Responsibilities
 
 
 
 
 
 
 Real Estate Sales
 
 
 
 
 <ul>
 <li>
 Sell residential and commercial properties from the company's inventory.
 </li>
 <li>
 Conduct property tours, provide information, and negotiate offers on behalf of clients.
 </li>
 </ul>
 
 
 Understanding Client Requirements
 
 
 
 
 <ul>
 <li>
 Interact with clients to understand their real estate needs and preferences.
 </li>
 <li>
 Provide professional advice and guidance on buying, selling, and real estate investment opportunities.
 </li>
 </ul>
 
 
 Lead Generation
 
 
 
 
 <ul>
 <li>
 Generate and follow up on leads to expand the client base.
 </li>
 <li>
 Develop and maintain a strong professional network to enhance business opportunities.
 </li>
 </ul>
 
 
 Market Analysis
 
 
 
 
 <ul>
 <li>
 Stay up to date with market trends, property values, and competitive offerings.
 </li>
 <li>
 Provide clients with accurate and updated market information.
 </li>
 </ul>
 
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Ensure clients are well informed about available properties, including features, benefits, and pricing.
 </li>
 <li>
 Build strong relationships with clients to enhance trust and loyalty.
 </li>
 <li>
 Maintain regular communication with clients to stay updated on changes in their real estate needs and offer ongoing support.
 </li>
 </ul>
 
 
 Presentations and Site Visits
 
 
 
 
 <ul>
 <li>
 Deliver presentations and arrange site visits to help clients visualize potential investments.
 </li>
 </ul>
 
 
 Deal Closure
 
 
 
 
 <ul>
 <li>
 Facilitate the timely closing of real estate transactions and ensure all required documentation and procedures are completed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Preferably a minimum of two years of experience in sales.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong passion for sales and delivering exceptional customer service.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 #KSABayut
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Sales Consultant - Real Estate (استشاري مبيعات عقاريه)

pladis Global

<div>Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.
As proud bakers and chocolatiers and custodians of iconic global brands, we don&rsquo;t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.
To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact 
Click &ldquo;Apply&rdquo; to get started.
Sales Operations &amp; Order Fulfillment<ul><li>
Support end-to-end order fulfillment from order entry to final delivery, ensuring alignment with customer commitments and agreed service levels.</li><li>
Monitor and improve Order Fulfillment KPIs, including:<ul><li>
On-Time Delivery (OTD) / OTIF</li><li>
Order Cycle Time, Backorders and Delay Root Cause Analysis</li></ul></li><li>
Coordinate closely with the Sales team to ensure accurate order processing, confirmed delivery dates, and proactive customer communication.</li><li>
Support sales planning by aligning order priorities with inventory availability and shipment schedules.</li></ul>
Import &amp; Export Operations<ul><li>
Manage and support day-to-day Import and Export activities to ensure smooth execution of shipment plans and compliance with international trade regulations.</li><li>
Communicate and coordinate with freight forwarders, customs brokers, suppliers, and customers regarding bookings, dispatched shipments, and delivery schedules.</li><li>
Manage freight forwarding and customs clearance brokers for all types of Import &amp; Export including Finished Goods, Project Cargo (Machinery), and Spare Parts, ensuring proper documentation and customs clearance.</li><li>
Track shipment status and resolve operational issues related to delays, damages, or documentation discrepancies.</li></ul>
Supply Chain &amp; Cross-Functional Coordination<ul><li>
Act as a coordination point between Sales, Supply Planning, Warehouse, Logistics, and Finance to ensure seamless flow of orders and shipments.</li><li>
Support alignment between demand, inventory readiness, shipment planning, and customer delivery expectations.</li><li>
Identify bottlenecks across the supply chain and support corrective actions to improve service levels and reduce lead times.</li></ul>
Performance Management
<ul><li>Prepare and maintain Export operational reports covering:<ul><li>
Orders, Shipment and delivery status</li><li>
Analyze performance trends and support continuous improvement initiatives.</li></ul></li></ul>
Insurance &amp; Compliance<ul><li>
Support marine and land insurance management, including policy administration, renewals, claims coordination, and payment follow-up.</li><li>
Ensure compliance with company policies, insurance requirements, and international trade regulations.</li></ul>
Continuous Improvement &amp; Team Support<ul><li>
Support process improvement initiatives related to sales operations, order management, and logistics efficiency.</li><li>
Assist in SOP updates, system accuracy, and data quality improvements.</li><li>
Act as backup to the line manager and provide operational support to team members as needed.</li></ul>
Experience :<ul><li>
7&ndash;10 years in Supply Chain / Logistics / Sales Operations.</li><li>
FMCG industry experience is strongly preferred.</li><li>
Hands‑on Import &amp; Export experience in Saudi Arabia, including customs, re‑export, and port operations.</li><li>
Strong Order Management background (order flow, allocation, shipment planning).</li><li>
Experience coordinating with freight forwarders, customs brokers, and distributors.</li></ul>
Technical Skills<ul><li>
Advanced Excel (pivot tables, VLOOKUP, reporting).</li><li>
Shipment tracking tools and logistics dashboards.</li></ul>
Soft Skills<ul><li>
Strong ownership mindset and proactive follow‑up.</li><li>
Excellent communication with internal teams and external partners.</li><li>
Ability to manage pressure, delays, and escalations professionally.</li><li>
Strong problem‑solving and stakeholder management.</li></ul>
pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. 
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.</div>

Import Export Manager – KSA Sales Operation

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