administrative assistant

admin assistant

office assistant

hr manager

hr assistant

hotel assistant manager

IHG Hotels & Resorts

<div>
 At
 
 Hotel Indigo Dubai Downtown
 
 , every great guest experience begins behind the scenes with smart sourcing, trusted supplier partnerships, and seamless supply operations. We are looking for a confident and commercially driven
 
 Assistant Procurement Manager
 
 who will lead procurement operations across the hotel. If you are passionate about driving value, strengthening supplier relationships, and ensuring operational efficiency, this role offers an exciting opportunity to take ownership and lead.
 
 
 
 About Us
 
 
 
 A little curiosity can take you anywhere. At Hotel Indigo&reg;, we go beyond satisfying curiosity&mdash;we inspire it. Our passionate colleagues create memorable and unique experiences for our guests in a space that&rsquo;s truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day here brings new discoveries, fresh experiences, and unexpected ideas.
 
 
 Just like our hotels, no two colleagues are the same. We&rsquo;re curious about YOU! How will you inspire the rhythm of our hotel? How will you bring the local story to life? At Hotel Indigo&reg; hotels, we&rsquo;re thrilled to meet spirited characters who can delight our most curious guests. Hotel Indigo Dubai Downtown boasts 269 tastefully decorated rooms, each crafted to reflect the story of Dubai Creek.
 
 
 
 Your Day to Day
 
 
 
 As our Assistant Procurement Manager, you will oversee the full procurement and receiving function of the hotel, ensuring all goods and services are sourced efficiently, responsibly, and in line with company policies and brand standards. Reporting to the Finance &amp; Business Support Manager, you will act as the primary point of contact for all procurement activities, supporting department heads in sourcing quality products, managing supplier relationships, and ensuring uninterrupted operational supply across the property.
 
 
 You will lead supplier sourcing, negotiations, contract management, and vendor performance reviews, ensuring quality, reliability, and competitive pricing. You will drive cost control initiatives by monitoring purchasing trends, identifying savings opportunities, and supporting inventory optimization and stock accuracy. You will ensure timely and accurate processing of purchase orders, supplier documentation, and procurement records, maintaining full compliance with audit requirements, internal controls, and local regulations.
 
 
 You will also oversee the receiving operations, ensuring all deliveries are verified, documented, and aligned with purchase orders and quality standards. You will work closely with finance and operational teams to support cost transparency, financial reporting, and operational planning. You will continuously review procurement processes, identify efficiency improvements, and support sustainability and responsible sourcing initiatives in line with company values.
 
 
 
 What We Need From You
 
 
 
 We are looking for someone with strong procurement and purchasing experience, ideally within hospitality. You demonstrate leadership capability, strong negotiation skills, and commercial awareness, with the ability to influence stakeholders and support business performance. You are highly organized, detail focused, and confident managing multiple priorities while maintaining strong supplier and internal relationships. Knowledge of procurement systems, inventory management, and contract administration is required.
 
 
 
 What We Offer
 
 
 
 Join us, and you&rsquo;ll enjoy the variety and opportunities that come with being part of a global organization. We&rsquo;ll reward your hard work with a competitive salary and benefits package.
 
 
 Because your career should be as unique as you are, we offer tailored support to help you make the most of your journey with IHG, getting involved and growing along the way. Whatever your passion, bring it to IHG, and we&rsquo;ll give you room to be yourself. Discover more about joining us today at careers.ihg.com.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Assistant Procurement Manager @ Hotel Indigo Dubai Downtown

Hilton

<div>Groups, Conference and Events Assistant Manager | Waldorf Astoria Dubai Palm Jumeirah
The Groups, Conference &amp; Events Assistant Manager is responsible for overseeing the planning, organization, and execution of all group events, conferences, and meetings at the hotel. This role involves working closely with clients to ensure their events are executed flawlessly while maintaining the hotel's standards of luxury service.
What will I be doing?
As Groups, Conferences &amp; Events Assistant Manager, you will manage group accommodations actively converting customer enquiries into confirmed sales. The Groups, Conferences and Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist in managing all aspects of group bookings, conferences, and events, including pre-event planning, on-site coordination, and post-event follow-up.</li><li>
Collaborate with clients to understand their specific event requirements, ensuring their needs are met with the highest standard of service.</li><li>
Liaise with internal departments (e.g., catering, audio-visual, housekeeping) to ensure seamless event execution.</li><li>
Build and maintain strong relationships with clients, ensuring their experience is personalized and exceeds expectations.</li><li>
Conduct site visits, assist in event proposals, and provide guidance on event planning to clients.</li><li>
Respond to client inquiries promptly and professionally, addressing concerns and providing solutions as needed.</li><li>
Ensure smooth operation of all events by overseeing logistics, such as room setups, catering, audiovisual arrangements, and other event-specific requirements.</li><li>
Ensure that events are executed on time, within budget, and to the highest standards of quality.</li><li>
Oversee the preparation of event spaces, ensuring they are set up according to specifications.</li><li>
Assist in preparing event contracts, monitoring event budgets, and ensuring all invoicing and billing is accurate.</li><li>
Track revenue and costs associated with group bookings and events, striving to meet or exceed financial goals.</li><li>
Assist in managing and mentoring the Events team, providing guidance on event management and customer service.</li><li>
Work closely with other departments to ensure all event logistics and requirements are coordinated effectively.</li><li>
Assist the sales team in promoting the hotel&rsquo;s event and conference facilities to potential clients.</li><li>
Stay informed about industry trends and competitor offerings to provide insights for improvement and innovation in event services.</li><li>
Ensure compliance with the hotel's standards, policies, and procedures.</li><li>
Conduct post-event evaluations to identify areas for improvement and ensure client satisfaction.</li></ul>
What are we looking for?
A Groups, Conferences and Events Assistant Manager serving Waldorf Astoria Hotels and Resorts brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Bachelor's degree in hospitality management, Business Administration, or a related field.</li><li>
Previous experience in event planning or management, preferably in a luxury hotel or similar environment.</li><li>
Strong organizational skills and attention to detail.</li><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Ability to multitask and work well under pressure.</li><li>
Proficiency in Microsoft Office Suite and event management software.</li><li>
Strong problem-solving skills and the ability to think on your feet.</li><li>
Knowledge of luxury service standards and a passion for delivering exceptional experiences.</li><li>
This position requires flexibility, including working evenings, weekends, and holidays, depending on the event schedule.</li><li>
Ability to work in a fast-paced and dynamic environment.
</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience working in Groups, Conferences and Events Assistant Manager in a luxury hotel
</li><li>Proficiency in other languages will be considered an advantage.</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Groups, Conference and Events Assistant Manager | Waldorf Astoria Dubai Palm Jumeirah

<div>Pearl Club Bus Person/Assistant Waiter (Front Office) | Waldorf Astoria Dubai Palm Jumeirah
A Pearl Club Bus Person/Assistant Waiter (Front Office) with Waldorf Astoria Hotels &amp; Resorts serves Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. 
 
What will it be like to work for this Hilton Worldwide Brand? 
 
In exceptional destinations around the globe, Waldorf Astoria Hotels &amp; Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience. 
 
If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a team member with Waldorf Astoria Hotels &amp; Resorts. Because it&rsquo;s with Waldorf Astoria Hotels &amp; Resorts where we promise our guests a single rich experience at every extraordinary place they visit. 
 
What will I be doing?
As a Pearl Club Bus Person/Assistant Waiter (Front Office) you will serve Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and offering food &amp; beverage services as requested. The Pearl Club Agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints</li><li>
Process accurately check-ins and check-out</li><li>
Ensure that all guest supplies and amenities are offered and replenished to the required standards</li><li>
Provide excellent Food &amp; Beverage services in the Pearl Club Executive Lounge</li><li>
Stay current with all hotel services as well as VIP requests and special events</li><li>
Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity</li><li>
Project a professional manner with an emphasis on hospitality and guest service</li><li>
Comply with Hotel security, fire regulations and all health and safety legislation</li><li>
Execute tasks as instructed by the Pearl Club Executive Lounge Supervisor or Manager</li><li>
Serve your role and team in an environmentally-conscience manner</li></ul>
What are we looking for?
The Pearl Club Bus Person/Assistant Waiter (Front Office) serving Waldorf Astoria Hotels &amp; Resorts are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Previous Front Office experience in the ultra luxury hotel or hospitality industry.</li><li>
Familiarity with luxury food &amp; beverage sequence of service</li><li>
Calm, efficient and organized</li><li>
Excellent personal presentation and communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in Executive Lounge in a hotel environment</li><li>
Multi-lingual</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Pearl Club Bus Person/Assistant Waiter (Front Office) | Waldorf Astoria Dubai Palm Jumeirah

<div>
 A Pearl Club Bus Person/Assistant Waiter (Front Office) with Waldorf Astoria Hotels &amp; Resorts serves Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.
 
 
 
 What will it be like to work for this Hilton Worldwide Brand?
 
 
 
 In exceptional destinations around the globe, Waldorf Astoria Hotels &amp; Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
 
 
 If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a team member with Waldorf Astoria Hotels &amp; Resorts. Because it&rsquo;s with Waldorf Astoria Hotels &amp; Resorts where we promise our guests a single rich experience at every extraordinary place they visit.
 
 
 
 What will I be doing?
 
 
 
 As a Pearl Club Bus Person/Assistant Waiter (Front Office) you will serve Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and offering food &amp; beverage services as requested. The Pearl Club Agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
 </li>
 <li>
 Process accurately check-ins and check-out
 </li>
 <li>
 Ensure that all guest supplies and amenities are offered and replenished to the required standards
 </li>
 <li>
 Provide excellent Food &amp; Beverage services in the Pearl Club Executive Lounge
 </li>
 <li>
 Stay current with all hotel services as well as VIP requests and special events
 </li>
 <li>
 Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
 </li>
 <li>
 Project a professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Comply with Hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Execute tasks as instructed by the Pearl Club Executive Lounge Supervisor or Manager
 </li>
 <li>
 Serve your role and team in an environmentally-conscience manner
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 The Pearl Club Bus Person/Assistant Waiter (Front Office) serving Waldorf Astoria Hotels &amp; Resorts are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Front Office experience in the ultra luxury hotel or hospitality industry.
 </li>
 <li>
 Familiarity with luxury food &amp; beverage sequence of service
 </li>
 <li>
 Calm, efficient and organized
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in Executive Lounge in a hotel environment
 </li>
 <li>
 Multi-lingual
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria The Palm
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Potential Benefits
 
 
 
 Housing, Transport, Additional benefits as per company policy
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Sofitel

<div>Job Description 
Primary Responsibilities
VOICE OF THE GUEST<ul><li>
As the project leader, he/she should support GM to lead and grow all Guest Experience initiatives within the property</li><li>
Focuses on guest satisfaction when identifying business improvement opportunities</li><li>
Represent the guests&rsquo; voice within the hotel; centralize and analyse all available guest feedback concerning hotel products and services (directly from guests and tools: VOG, Local Measure, Accor Customer Digital Card, ResaVision&hellip;)</li><li>
Encourage staff to invite guests to answer to the hotel guest satisfaction survey</li><li>
Fully master guest satisfaction tools to monitor and drive the Reputation Performance Score (RPS) as well as CompIndex</li><li>
Manage responses to all guest feedback, as per AccorHotels&rsquo; recommendation</li><li>
Share guest insights during morning briefing to GM, HOD and employees: negative as well as positive feedbacks (develop recognition of employees)</li><li>
Performing root-cause analysis in each touchpoints, problem resolution &amp; prevention plans, following-up on necessary actions and implementation</li><li>
Deep Dive on Member&rsquo;s experience and satisfaction and work closely with the loyalty activist</li><li>
Conduct monthly HOD meeting to communicate performance, support and follow up on action plans</li><li>
Lead and develop a team of Guest Experience Champions within the hotel to infuse the guest experience centric culture and keep improving guest satisfaction to drive preferences</li><li>
Champion the internal communication of Guest Experience related matters to all employees including performance, best practices implemented in other AccorHotels .</li><li>
Conducts Guest Experience Management induction for new Heartists.</li></ul> 
BRAND ASSURANCE AND QUALITY PROGRAM<ul><li>
Embrace and communicate the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders</li><li>
Is fully knowledgeable about the brand essentials (standards), checks and ensures full implementation across all departments</li><li>
Review and follow up on action plans proposed by each department post LQA audit</li><li>
Take the initiative to actively implement daily / weekly cross-department assessments and appoint staff and empower them in doing the task</li><li>
Set internal target to ensure the highest audit score during the mystery audit</li></ul> 
OPERATIONAL: GUEST SERVICE<ul><li>
Has regular and close interactions with hotel guests to collect feedbacks and ideas</li><li>
Ensure VIP guests&rsquo; experience meet expectation from pre-arrival to departure</li><li>
Train, direct and monitor guest relation team performance to ensure all standards and operation procedures are adhered to</li><li>
Takes pride in delivering a high quality service</li><li>
Exhibit problem solving skill in efficient and timely manner, has ability to recover guest experience from negative into positive one</li><li>
Allows and supports team members to resolve internal and external guest service issues</li></ul> 
OTHER INVOLVEMENT
<ul><li>HEARTIST: The Guest Experience Manager works closely with T&amp;C to ensure the entire hotel team fully embrace Heartist service culture as it will help enhancing guest experience.</li><li>
ACDC (Accor Customer Digital Card): The Guest Experience assistant Manager works closely with the ACDC Champion in embracing the platform, collecting and using guest preferences to personalize guest&rsquo;s experience.</li><li>
Change Management: models a positive response to organizational change; leading the change process through coaching and communication</li></ul> 
Other Responsibilities<ul><li>
Maintain complete knowledge of all hotel services, contents &amp; preparation methods, outlets and hotel services/features.</li><li>
Be well versed in hotel fire &amp; life safety/emergency procedures.</li><li>
Prepare &amp; attend all briefings, meetings and trainings as assigned by management.</li><li>
Report for duty on time wearing clean and complete uniform at all times.</li><li>
Maintain a high standard of personal appearance and hygiene at all times.</li><li>
Perform other reasonable duties assigned by the assigned by the Management of the Hotel</li></ul> 
Safety, Quality &amp; Environment Responsibilities:<ul><li>
Know and applies Accor security and evacuation procedures (in case of fire, etc.)</li><li>
Ensures the safety of the people and property within the office</li><li>
Adhere and support Accor&rsquo;s commitments to the &quot;Environment Charter&quot; (saving energy, recycling, sorting waste etc.) as well as Accor&rsquo;s Planet 21 Charter and Commitments as applicable to the role</li><li>
Monitor and oversight of Quality performances of your respective departments and teams following set annual objectives</li></ul>
Main Complexity/Critical issues in the Job<ul><li>
The ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happen</li><li>
Capacity to work independently and with stakeholders in order to enhance the Guest Experience with relevant/innovative products, services and programs</li><li>
Coordinate, communicate and get buy-in from the different stakeholders at various levels</li><li>
The ability to influence stakeholders</li><li>
The ability to create and lead a guest-centric culture at the property</li><li>
Act as a role-model and inspire behavioral change</li><li>
Lead and foster excellence and innovation</li></ul></div>

Assistant Guest Experience Manager - Arabic Speaker/ Additional Language

Holiday Inn

<div>Hotel Manager
We are seeking an experienced and visionary Hotel Manager to lead the overall operations and strategic direction of the hotel. The successful candidate will be responsible for driving operational excellence, maximizing financial performance, developing high-performing teams, and fostering a culture that consistently delivers outstanding guest experiences.
What is the job?
As Hotel Manager, you&rsquo;ll keep our hotel running smoothly and make sure everything is working well and all our guests are safe and comfortable. You&rsquo;ll maximise financial returns, driving development of people, creating and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community.
Your day to day
People
<ul><li>Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers.
</li><li>Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues - recognise good performance.
</li><li>Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
</li><li>Recommend or initiate any HR elated actions where needed.</li><li>
Drive a great working environment for teams to thrive &ndash; connect departments to create sense of one team.</li><li>
Oversee the day-to-day Hotel and assignments of the hotel staff; assist the Area General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures.</li><li>
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.</li></ul><div>
</div>Financial
<ul><li>Help the Area General Manager in the development, implementation and monitoring of financial and operational plans for the hotel. Provide regular direction and manage hotel for all departments.
</li><li>Monitor and report variances against budget and control labour costs and other expenses.
</li><li>Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.</li><li>
Foster positive owner relationships if applicable and assist in providing ongoing information and status reports.
</li></ul><div></div>Guest Experience
<ul><li>Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.</li><li>
Review guest feedback and implement strategies for continuous improvement
</li><li>Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP&rsquo;s, large groups, and other key guests.</li><li>
Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.</li></ul>
Responsible Business
<ul><li><div>Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotels or owner&rsquo;s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
</div></li><li><div>Comply with federal, state and local laws regarding health, safety and alcohol services.
</div></li><li><div>Maintain a focus and commitment to operating a &ldquo;green&rdquo; hotel.</div></li><li><div>
Perform other duties as assigned. May also serve as manager on duty.</div></li></ul>
What we need from you<ul><li>
Bachelor&rsquo;s degree, higher education qualification or equivalent in Hotel Administration / Business Administration.
</li><li>Ten years&rsquo; prior hotel management experience, or equivalent combination of education and experience.
</li><li>Experience required may vary based on size and complexity of operations.</li><li>
Must speak fluent English and Other languages preferred.</li></ul>
How do I deliver this?
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all IHG&reg; hotels<ul><li>
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
</li><li>True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay</li><li>
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs</li><li>
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner</li></ul>
There&rsquo;s so much more to the job than we can capture here. It&rsquo;s simply about creating great experiences, doing the right thing and understanding people.
How do I deliver this?
We&rsquo;ll reward all your hard work with a great salary and benefits &ndash; including a uniform, great room discount and superb training.
Join us and you&rsquo;ll become part of the family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Hotel Manager - Holiday Inn & Suites® Dubai Festival City

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as an Assistant Manager, Housekeeping will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For 
<ul><li>
A minimum of 3 years of Managerial Experience in a Luxury Hotel environment in the UAE. 
</li><li>
High School Diploma or equivalent Qualification, with a preference for additional certifications or training in Hospitality Management or Housekeeping Expertise. 
</li><li>
Knowledge and experience with Forbes and/or Leading Quality Assurance (LQA) Standards is advantageous. 
</li><li>
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera. 
</li><li>
Strong understanding of Industry Regulations is beneficial. 
</li><li>
A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection. 
</li><li>
Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with guests, FIVE Tribe Members, and stakeholders. 
</li><li>
Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights. 
</li><li>
Find creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE. 
</li><li>
Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards. 
</li><li>
&lsquo;FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. 
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English. Additional languages are a Plus. 
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul> 
Key Responsibilities 
<ul><li>
Oversees the Administration and Management of FIVE&rsquo;s award-winning Housekeeping Operations with a &lsquo;FIVE-Styled&rsquo; Approach. 
</li><li>
Ensures the Highest Level of Guest Service through the application of FIVE&rsquo;s Standard Operating Policies, delivering sensational Experiences that Exceed Expectations. 
</li><li>
Manages the Housekeeping Operations with a next-level Approach, supporting the Housekeeping Manager through facilitating Guest Interactions, handling and resolving complaints, and upholding industry-leading Cleanliness Standards. 
</li><li>
Audits and Trains the Housekeeping Team meticulously on Cleaning and Hygiene standards, fostering a &lsquo;FIVE-Star&rsquo; environment. 
</li><li>
Acts as a liaison to Coordinate the Efforts of Housekeeping, Engineering, Front Office, and Laundry to foster cohesive Teamwork. 
</li><li>
Documents and resolves issues swiftly in collaboration with the Front Desk to uncover any Discrepancies. 
</li><li>
Provides the Highest Quality of Service to Guests at all times, anticipating and exceeding Guest Expectations by Setting the Gold Standard in the industry. 
</li><li>
Inspects Guest rooms, public areas, pool, etc. after thoroughly being cleaned by the Housekeeper to uphold FIVE&rsquo;s Standards of Cleanliness. 
</li><li>
Runs sold room Reports, verifies room status, determines discrepant rooms, prioritises room cleaning, and Updates the status of departing Guests&rsquo; rooms seamlessly, fostering efficient Communication across Departments. 
</li><li>
Prepares, distributes, and Communicates Changes in Room Assignments with a sensational Attitude. 
</li><li>
Communicates issues to the next shift with Enthusiasm and completes any Required Paperwork with a remarkable Attention to Detail. 
</li><li>
Assists Management in hiring, training, scheduling, evaluating, counseling, and disciplining other &lsquo;FIVERs&rsquo;, while motivating and coaching the FIVE Tribe towards boundary-breaking Success. 
</li><li>
Follows FIVE&rsquo;s Safety and Security Policies and Procedures, Reporting any maintenance problems, safety hazards, accidents, or injuries immediately. 
</li><li>
Completes all required Safety Training and Certifications with a &lsquo;Can-Do!&rsquo; attitude. 
</li><li>
Maintains a top-notch Personal Appearance and clean Uniform, ensuring a Professional and Insta-Perfect Look. 
</li><li>
Maintains the Confidentiality of Proprietary Information and protects Company Assets with utmost Dedication. 
</li><li>
Assists Management in maintaining the financial expenses every month, providing valuable Insights to increase Profit. 
</li><li>
Conducts Monthly Inventories with &lsquo;FIVE-Styled&rsquo; Precision. 
</li><li>
Embraces being a great Team Player and a Motivator, elevating the &lsquo;Vibe at FIVE&rsquo; to new heights.</li></ul> 
The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community. 
An Equal Opportunity Employer 
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs&rsquo;. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<div> 
Find out more here: fivehotelsandresorts.com</div></div></div>
 <ul><div>Department Name
<div>Housekeeping
</div></div><div>Date Opened
<div>02/19/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>5+ years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Assistant Manager, Housekeeping - FIVE Palm Jumeirah

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