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operations manager

administrative assistant

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hotel assistant manager

IHG Hotels & Resorts

<div><div>Franchise Hotel - Assistant Reservation Manager
<div></div><div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA4204<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. 
Your day to day
<ul>
<li>Reservations Management
<ul>
<li>Oversee daily operations of the reservations team, ensuring accuracy in bookings, confirmations, and guest correspondence.
</li>
<li>Manage group and individual reservations, including special requests, VIP arrangements, and long-stay requirements.
</li>
<li>Ensure all reservations are entered correctly in the system with updated rates, availability, and policies.
</li>
</ul>Revenue &amp; Sales Support
<ul>
<li>Support revenue management strategies by monitoring booking pace, market trends, and demand patterns.
</li>
<li>Assist in maximizing occupancy and revenue through upselling, cross-selling, and promoting packages.
</li>
<li>Work closely with Sales &amp; Marketing to convert leads, group bookings, and special events.
</li>
</ul>Team Leadership
<ul>
<li>Train, guide, and supervise reservations agents to maintain high service standards.
</li>
<li>Monitor team performance and provide feedback, coaching, and development opportunities.
</li>
<li>Ensure adherence to company policies, procedures, and brand standards.
</li>
</ul>Guest Experience
<ul>
<li>Maintain excellent communication with guests, handling queries, complaints, and special requests promptly.
</li>
<li>Ensure VIP guests and repeat customers receive personalized reservation service.
</li>
<li>Support smooth check-in/check-out processes by coordinating with Front Office and other departments.
</li>
</ul>Administration &amp; Reporting
<ul>
<li>Prepare daily, weekly, and monthly reports on reservations, cancellations, and room occupancy trends.
</li>
<li>Ensure compliance with data privacy, payment security, and hotel policies.
</li>
<li>Provide feedback to management on system improvements and process enhancements.</li></ul> 
</li>
</ul> 
What we need from you
<ul>
<li>Bachelor&rsquo;s degree in Hospitality, Business, or related field.
</li>
<li>2&ndash;4 years&rsquo; experience in reservations, preferably in a luxury hotel or resort.
</li>
<li>Knowledge of Opera PMS / CRS or other hotel reservation systems.
</li>
<li>Strong communication and customer service skills.
</li>
<li>Analytical mindset with attention to detail.
</li>
<li>Fluency in English (Arabic or Russian is an advantage).
</li>
<li>Leadership skills with the ability to train and motivate a team</li></ul> 
 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Assistant Reservation Manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels.<h4 class="jobSectionHeader"> 
Your day to day
<ul>
<li>Reservations Management
<ul>
<li>Oversee daily operations of the reservations team, ensuring accuracy in bookings, confirmations, and guest correspondence.
</li>
<li>Manage group and individual reservations, including special requests, VIP arrangements, and long-stay requirements.
</li>
<li>Ensure all reservations are entered correctly in the system with updated rates, availability, and policies.
</li>
</ul>Revenue &amp; Sales Support
<ul>
<li>Support revenue management strategies by monitoring booking pace, market trends, and demand patterns.
</li>
<li>Assist in maximizing occupancy and revenue through upselling, cross-selling, and promoting packages.
</li>
<li>Work closely with Sales &amp; Marketing to convert leads, group bookings, and special events.
</li>
</ul>Team Leadership
<ul>
<li>Train, guide, and supervise reservations agents to maintain high service standards.
</li>
<li>Monitor team performance and provide feedback, coaching, and development opportunities.
</li>
<li>Ensure adherence to company policies, procedures, and brand standards.
</li>
</ul>Guest Experience
<ul>
<li>Maintain excellent communication with guests, handling queries, complaints, and special requests promptly.
</li>
<li>Ensure VIP guests and repeat customers receive personalized reservation service.
</li>
<li>Support smooth check-in/check-out processes by coordinating with Front Office and other departments.
</li>
</ul>Administration &amp; Reporting
<ul>
<li>Prepare daily, weekly, and monthly reports on reservations, cancellations, and room occupancy trends.
</li>
<li>Ensure compliance with data privacy, payment security, and hotel policies.
</li>
<li>Provide feedback to management on system improvements and process enhancements.</li></ul></li> 
</ul>
 
What we need from you
<ul>
<li>Bachelor's degree in Hospitality, Business, or related field.
</li>
<li>2-4 years' experience in reservations, preferably in a luxury hotel or resort.
</li>
<li>Knowledge of Opera PMS / CRS or other hotel reservation systems.
</li>
<li>Strong communication and customer service skills.
</li>
<li>Analytical mindset with attention to detail.
</li>
<li>Fluency in English (Arabic or Russian is an advantage).
</li>
<li>Leadership skills with the ability to train and motivate a team</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for an Assistant Manager to join our Lobby Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Food and Beverage department in Dubai, the Assistant Manager, will support the Lounge Manager in overseeing daily operations, ensuring smooth service and exceptional guest experiences. Lead and motivate the team, uphold brand and quality standards, and handle guest feedback with professionalism. Additionally, will assist with staff scheduling, inventory control, and maintaining compliance with health and safety. Assistant Manager reports to the Lobby Lounge Manager.

As an Assistant Manager, you will be responsible for the following duties:
<ul>
<li>Assist the Lobby Lounge Manager in overseeing all operational aspects, ensuring smooth shift management, and taking charge in the manager&rsquo;s absence.</li>
<li>Enforce brand standards, SOPs, and quality measures, while supervising cleanliness and maintenance through regular walk-throughs.</li>
<li>Provide leadership and motivation to the team, support colleague scheduling, and participate in staff development, including coaching and performance management.</li>
<li>Ensure exceptional guest satisfaction by handling complaints effectively, managing VIP service, and creating memorable &ldquo;WOW&rdquo; moments aligned with LQE standards.</li>
<li>Support in managing outlet budgets, labour costs, P&amp;L reviews, and maintaining accurate POS setup and menu content.</li>
<li>Assist in organising promotions and festive events, monitor competition and dining trends, and contribute innovative ideas to enhance restaurant offerings.</li>
</ul>
As an Assistant Manager, we expect from you:
<ul>
<li>High school diploma or equivalent; Degree or Higher National Diploma in Hospitality/Hotel/Business Management is an advantage.</li>
<li>Minimum 2 years&rsquo; experience as an Assistant Manager in a high-volume, 5-star hotel or luxury restaurant environment.</li>
<li>Strong understanding of Lobby Lounge operations and ability to train team members effectively.</li>
<li>Effective communication skills in English (verbal &amp; written); knowledge of additional languages is a plus.</li>
<li>Proven leadership, coaching, and conflict-resolution abilities.</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Assistant Manager - Lobby Lounge

Atlantis the Royal

<div></div><div><div>Assistant Manager, Resort - Atlantis The Royal 
(16945)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
About The Role 
As the Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests&rsquo; arrival, departure and in-house experiences are as per resort standards.</div>
<div>
You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.</div>
<div>
About You 
Ideally, we&rsquo;d love you to have a bachelor&rsquo;s degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.</div> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Resort - Atlantis The Royal

AI Tech

Now Hiring: Hotel Sales ManagerLocation: Dubai, UAE Property Type: 4-Star Hotel Employment Type: Full-time Salary: AED 10,000 &ndash; 20,000 per month (plus incentives)About UsWe are a leading 4-star hotel located in the heart of Dubai, catering to a diverse clientele from corporate executives and leisure travelers to long-stay guests and MICE groups. We pride ourselves on service excellence, high guest satisfaction, and a reputation built on quality and consistency.To strengthen our position in the market, we are currently seeking an experienced and goal-driven Hotel Sales Manager to lead our business development and revenue growth strategies.Job PurposeThe Hotel Sales Manager will be responsible for developing and implementing effective sales strategies to drive business from corporate clients, travel agents, OTAs, and other key segments. This role requires a motivated and well-connected sales professional who can generate leads, convert prospects, and maintain strong client relationships while achieving revenue targets.Key Responsibilities<ul><li>Develop and execute sales plans to achieve occupancy and revenue targets across corporate, leisure, long-stay, OTA, and MICE segments.</li><li>Manage key accounts and source new business through proactive sales activities including cold calls, networking, and site inspections.</li><li>Maintain strong relationships with travel agents, corporate travel planners, DMCs, and OTAs.</li><li>Prepare competitive proposals and negotiate contracts and rates in line with property goals.</li><li>Work closely with the Revenue, Front Office, and Reservations teams to ensure seamless client experience.</li><li>Represent the hotel at local and international trade shows, exhibitions, networking events, and corporate functions.</li><li>Monitor market trends, competitor performance, and client feedback to optimize sales strategy.</li><li>Prepare regular sales performance reports and forecasts for the General Manager.</li><li>Maintain CRM systems and ensure proper documentation of all client interactions and agreements.</li></ul>Requirements<ul><li>Minimum 5 years of proven hotel sales experience in the UAE (4-star or 5-star segment preferred).</li><li>Strong network of corporate and travel industry contacts in Dubai and across the GCC.</li><li>Solid understanding of UAE hospitality market trends and dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong planning, time management, and organizational abilities.</li><li>Proficient in Microsoft Office and hotel sales systems (e.g., Opera, Delphi, Salesforce, etc.).</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related field.</li><li>Valid UAE driving license (mandatory).</li><li>Ability to work independently, meet deadlines, and exceed targets in a competitive environment.</li></ul>What We Offer<ul><li>Competitive monthly salary: AED 10,000 &ndash; AED 20,000</li><li>Attractive commission/incentive structure based on performance</li><li>Supportive work environment with professional growth opportunities</li><li>Exposure to regional and international hospitality networks</li><li>Staff meals, uniform, and duty transport (where applicable)</li></ul>Ideal CandidateYou are a self-starter with a hunter&rsquo;s mentality &mdash; passionate about sales, building business relationships, and turning connections into long-term clients. You know how to position a hotel brand competitively in a saturated market and thrive on achieving and exceeding targets.How to ApplyIf you&rsquo;re ready to take your career to the next level with a reputable 4-star hotel brand in Dubai, please submit your CV and cover letter by applying directly through this platform.Only candidates with hospitality sales experience and a valid UAE driving license will be considered.Join our team and help shape the future of hospitality in Dubai.Job Type: Full-timePay: AED10,000.00 - AED20,000.00 per monthExperience:<ul><li>Hospitality Sales: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Hotel Sales Manager

Hilton

<div>IT Supervisor | Hilton Dubai Palm Jumeirah
At Hilton Dubai Palm Jumeirah, an IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. 
What will I be doing?
As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled promptly, within budget, and in accordance with IT operating standards. Specifically, the IT Supervisor will perform the following tasks to the highest standards:<ul><li>
Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages</li><li>
Record all issues that arise and advise the IT Manager of any issues that need further attention</li><li>
Recommend system improvements to the IT Manager</li><li>
Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements</li></ul>
What are we looking for?
An IT Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous IT experience, preferably in the hotel, leisure, and/or service sector</li><li>
Experience with all Microsoft systems</li><li>
Experience with hotel applications, such as Fidelio and Micros, preferred</li><li>
Excellent organizational and interpersonal skills</li><li>
Current technical skills and knowledge of technology</li></ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

IT Supervisor | Hilton Dubai Palm Jumeirah

Learnovate Training center

Walk in interview timings between 5pm to 6pm from Monday to Thursday. For location visit Al Jawahara Building office 301 Beside ADCB bank Khalid Bin Waleed Road Bur dubaiCompany is looking for Person who can teach all major courses in Hotel industry like Culinary Arts, Housekeeping, HR in hospitality , F &amp; B, Managing Front desk, Hospitality management , Waitering Course, Hotel and restaurant managementDegree in Hotel Management/Administration/Human Resources/Quality Assurance with an excellent track record of training capabilities. Min. 5 years of relevant experience within a senior management capacity in the Hotel Industry, preferably 5-star Hotels. Strong interpersonal skills and excellent communication skills in English and additional foreign language is an added advantage. Should be a result oriented and a self-motivated along with a positive attitude person. Ability to think laterally and display a high level of integrity. Should have the ability to identify impact and influence others. Must be a strong team player, multitasking, enthusiastic and flexible.Attractive Salary and Benefits offered: Immediate joining preferred.Responsibilities: Conduct all Training Needs Analysis for the Hotel &ndash; Establishing core competencies required for key positions and identify/develop training programs for all development needs. To drive, direct and coordinate the timely and structured learning experiences, support the leadership team and their departments on all Quality improvement activities, operational training requirements and career development programs to all colleagues, to improve and maintain job performance, to ensure that all colleagues are meeting the hotel standards. Establish a departmental trainer platform to drive effectiveness in delivery of training programs and recommendation for improvement. Be present at key service delivery points to asses and audit service standards - conduct spot training and support function heads with a clear understanding of challenges and opportunities. Develop succession plans for the talent pool with the Department Heads and monitor progress based on goals. Review and analyze hotel guest feedback through various platforms (Guest Love, GSI, Social Reviews, Glitches, Courtesy calls, etc.) on a regular basis and provide a clear understanding of the root cause of the issues and areas to improve. Lead and facilitate monthly and quarterly, Quality/Guest Experience/Tactical Solve Meetings and action planning sessions (identification of problems, root cause analysis &ndash; monitor improvements and communicate progress). Work closely with the FOM to review and drive understanding of the loyalty programs among the stakeholders for a better guest loyalty experience. Develop and conduct service quality and brand standards audits. Educate colleagues on the brand standards and ensure departmental trainings related to standards are taking place. Lead and support departments in the annual quality evaluation audit. Takes necessary actions post quality evaluation audit and guest experience evaluation.Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per year

Hotel Management Trainer Walkin Interview

Explore 1927+ Hotel assistant manager in Dubai this September. Find roles across top companies and apply now to boost your career.

1927 hotel assistant manager jobs IN Dubai

Franchise Hotel - Assistant Reservation Manager

Franchise Hotel - Assistant Reservation Manager

Assistant Manager - Lobby Lounge

Assistant Manager, Resort - Atlantis The Royal

Hotel Sales Manager

IT Supervisor | Hilton Dubai Palm Jumeirah

Hotel Management Trainer Walkin Interview