sales manager

finance manager

receptionist

hr manager

operations manager

hotel front office manager

BI Hub Solution

The Duty Manager / Senior Front Office Manager is responsible for the smooth and efficient running of front office operations while also acting as the hotel's manager on duty. This role ensures that guest satisfaction, operational efficiency, team performance, and revenue opportunities are maximized. It requires strong leadership, problem-solving skills, and the ability to act with autonomy and authority.Key Responsibilities:Guest Service &amp; Front Office Operations<ul><li>Oversee day-to-day operations of the Front Office (Reception, Concierge, Bell Desk, and possibly Reservations).</li><li>Ensure seamless check-in/check-out processes and excellent guest experience.</li><li>Handle guest complaints and resolve issues in a timely and professional manner.</li><li>Maintain a visible presence in the lobby to anticipate and address guest needs.</li></ul>Duty Management Responsibilities<ul><li>Act as Manager on Duty (MOD), responsible for the entire property during assigned shifts.</li><li>Respond to emergencies and coordinate with relevant departments or external agencies when required.</li><li>Monitor safety, security, and cleanliness standards across the property.</li><li>Prepare Duty Manager reports and communicate critical issues to senior management.</li></ul>Team Leadership<ul><li>Supervise, train, and mentor front office staff, ensuring adherence to service standards and SOPs.</li><li>Schedule staffing to ensure appropriate coverage.</li><li>Conduct performance evaluations and provide feedback and coaching.</li><li>Foster a collaborative and motivating team environment.</li></ul>Revenue &amp; Financial Management<ul><li>Support front desk in upselling rooms and promoting hotel services to maximize revenue.</li><li>Monitor daily revenue reports and assist in managing departmental budgets.</li><li>Ensure proper cash handling, billing procedures, and financial controls.</li></ul>Administration &amp; Reporting<ul><li>Maintain accurate records of incidents, guest feedback, and operational issues.</li><li>Ensure compliance with brand standards, legal, and regulatory requirements.</li><li>Liaise with other departments (Housekeeping, Maintenance, F&amp;B) to ensure guest satisfaction and smooth operations.</li></ul>Qualifications &amp; Requirements:<ul><li>Degree or Diploma in Hospitality Management or related field.</li><li>Minimum 15 years of Front Office experience, including supervisory or managerial roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Proficient in PMS software (e.g., Opera, Fidelio) and MS Office.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Calm under pressure and capable of handling emergencies with professionalism.</li></ul>Job Type: Full-time

Duty Manager/Senior Front Office Manager

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah&rsquo;s portfolio of exceptional properties, representing a timeless pinnacle of luxury.&nbsp;
 
 
 One of the world&rsquo;s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai&rsquo;s most exquisite dining experiences, from the MICHELIN starred and Gault&amp;Millau&rsquo;s three toque Al Muntaha to the ultimate lifestyle destination, SAL.&nbsp; &nbsp;
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for an
 
 Guest Services Executive
 
 to join the
 
 Front Office
 
 team at
 
 Jumeirah Burj Al Arab
 
 . The main duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains.&nbsp;
 
 &nbsp;
 </li>
 <li>
 Courteously answer all incoming phone calls in a professional and friendly manner.
 
 &nbsp;
 </li>
 <li>
 Answer all email queries in a professional manner, following standard turnaround time and email etiquettes.&nbsp;
 
 &nbsp;
 </li>
 <li>
 Accurately and professionally communicate rates associated with facilities, products, and services from respective domain (spa &amp; health club for membership etc., front office for rooms etc. &amp; experience team for tours etc.), utilize suggestive selling techniques, demonstrate advantages, and create value for our guests.
 
 &nbsp;
 </li>
 <li>
 Maintain Knowledge in all aspects of facilities, products, and services, associated program, and reservations for respective domain (Spa, Health Club, Front Office &amp; Experience Team).&nbsp;
 
 &nbsp;
 </li>
 <li>
 Always maintain a friendly, cheerful, and courteous demeanor while providing personalized service to guests and frequent travelers
 </li>
 </ul>
 
 
 
 About You:&nbsp;
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum two years&rsquo; experience in hospitality or guest service-related work.
 
 &nbsp;
 </li>
 <li>
 &nbsp;Minimum of two years of experience in retail/cash handling.
 
 &nbsp;
 </li>
 <li>
 Strong Customer service orientation and ownership.
 
 &nbsp;
 </li>
 <li>
 Reflect professional image in line with Jumeirah grooming standards.
 
 &nbsp;
 </li>
 <li>
 Emotional intelligence to understand that customer emotions play a key part in building customer engagement and brand loyalty, both of which can contribute to better sales, revenue, and ROI.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.&nbsp;
 
 
</div>

Guest Services Executive - Front Office - Jumeirah Burj Al Arab

MOVENPICK

<div>Company Description 
Hotel Overview:
Nestled along the picturesque Arabian Gulf beaches, M&ouml;venpick Hotel Jumeirah Beach is a modern 5-star hotel that promises an unparalleled experience of comfort and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, M&ouml;venpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.
What is in it for you:<ul><li>
Gain access to over 1,000+ Hospitality Learning programs through Learn Your Way - a comprehensive learning platform of Accor.</li><li>
Come be a part of limitless world of Accor, filled with opportunities - to learn, grow &amp; develop your skills within 54+ brands across 121+ countries.</li><li>
On the job learnings and exposure to get you settled in your new role, under extremely competent industry leaders who will help you, guide you and prepare you for future success.</li><li>
You can make a difference by joining us in the hotel's Social Care &amp; Impact strategy wherein you can contribute towards our ongoing Environment Societal Governance related initiatives.</li><li>
Be a part of a winning team which shall allow you to think outside the box, challenge the status-quo and belong!</li></ul> 

Job Description 
<ul><li>
Team Leadership: Supervise and lead a team of front desk associates, including training, scheduling, and performance management.</li><li>
Guest Relations: Oversee guest check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.</li><li>
Problem Solving: Address guest concerns and resolve any issues that may arise during their stay in a timely and professional manner.</li><li>
Operational Support: Managing daily operations of the front office, including room assignments, inventory management, and cashiering.</li><li>
Quality Assurance: Ensure adherence to company standards and policies, maintaining high levels of cleanliness, organization, and professionalism at all time as per LQA Brand Standards.</li><li>
Communication: Liaise with other departments to coordinate guest requests, room maintenance, and special accommodations.</li><li>
Emergency Response: Act as a point of contact for emergencies and incidents, following established procedures to ensure the safety and security of guests and staff.</li><li>
Reporting: Prepare daily reports, including occupancy rates, revenue figures, and guest feedback, to provide insights and support decision-making processes.</li></ul> 
Qualifications 
<ul><li>
Minimum of 2 years experience in a front office supervisory or management role , in a 5-star hotel.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficiency in hotel management software (e.g., Opera,) and Microsoft Office Suite.</li><li>
Strong problem-solving skills and the ability to handle stressful situations.</li><li>
High attention to detail and organizational skills.</li><li>
Flexibility to work various shifts, including weekends and holidays.</li><li>
A degree in Hospitality Management or a related field is preferred.</li><li>
Proficiency in English is required; additional languages are a plus.</li></ul> 

Additional Information 
Additional information
Our team and working environment:
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor&rsquo;s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
Guided by our purpose &ldquo;Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.&rdquo; we empower every team member to bring their passion and creativity to life. At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
To connect with us, please visit https://www.accorhotels.jobs/home.aspx</div>

Front Office Duty Manager - (Mövenpick Hotel Jumeirah Beach, Dubai, U.A.E.)

Accor

<div><div>Company Description</div> 
Hotel Overview:
Nestled along the picturesque Arabian Gulf beaches, M&ouml;venpick Hotel Jumeirah Beach is a modern 5-star hotel that promises an unparalleled experience of comfort and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, M&ouml;venpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.
What is in it for you:<ul><li>
Gain access to over 1,000+ Hospitality Learning programs through Learn Your Way - a comprehensive learning platform of Accor.</li><li>
Come be a part of limitless world of Accor, filled with opportunities - to learn, grow &amp; develop your skills within 54+ brands across 121+ countries.</li><li>
On the job learnings and exposure to get you settled in your new role, under extremely competent industry leaders who will help you, guide you and prepare you for future success.</li><li>
You can make a difference by joining us in the hotel's Social Care &amp; Impact strategy wherein you can contribute towards our ongoing Environment Societal Governance related initiatives.</li><li>
Be a part of a winning team which shall allow you to think outside the box, challenge the status-quo and belong!</li></ul><div> 
Job Description</div><ul><li> 
Team Leadership: Supervise and lead a team of front desk associates, including training, scheduling, and performance management.</li><li>
Guest Relations: Oversee guest check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.</li><li>
Problem Solving: Address guest concerns and resolve any issues that may arise during their stay in a timely and professional manner.</li><li>
Operational Support: Managing daily operations of the front office, including room assignments, inventory management, and cashiering.</li><li>
Quality Assurance: Ensure adherence to company standards and policies, maintaining high levels of cleanliness, organization, and professionalism at all time as per LQA Brand Standards.</li><li>
Communication: Liaise with other departments to coordinate guest requests, room maintenance, and special accommodations.</li><li>
Emergency Response: Act as a point of contact for emergencies and incidents, following established procedures to ensure the safety and security of guests and staff.</li><li>
Reporting: Prepare daily reports, including occupancy rates, revenue figures, and guest feedback, to provide insights and support decision-making processes.</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum of 2 years experience in a front office supervisory or management role , in a 5-star hotel.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficiency in hotel management software (e.g., Opera,) and Microsoft Office Suite.</li><li>
Strong problem-solving skills and the ability to handle stressful situations.</li><li>
High attention to detail and organizational skills.</li><li>
Flexibility to work various shifts, including weekends and holidays.</li><li>
A degree in Hospitality Management or a related field is preferred.</li><li>
Proficiency in English is required; additional languages are a plus.</li></ul><div> 
Additional Information</div> 
Additional information
Our team and working environment:
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor&rsquo;s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
Guided by our purpose &ldquo;Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.&rdquo; we empower every team member to bring their passion and creativity to life. At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
To connect with us, please visit https://www.accorhotels.jobs/home.aspx</div>

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 Jumeirah Beach Hotel, Dubai&rsquo;s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned fa&ccedil;ade, stands proudly on Dubai's most exclusive private beachfront.&nbsp; &nbsp;
 
 
 With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad&rsquo;s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&amp;Millau UAE Guide 2022.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a Guest&nbsp;Services Executive to join the Front Office Team in Jumeirah Beach Hotel. The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains.
 </li>
 <li>
 Ensure that the guest is promptly allotted the assigned room courteously. Instruct the bell desk to escort the guest directly to the room/suite after proceeding with the check-in formalities.
 </li>
 <li>
 Accurately and professionally communicate rates associated with facilities, products, and services, utilize suggestive selling techniques, demonstrate advantages, and create value for our guests, and carry out cashiering duties like foreign currency exchange, paid outs etc.
 </li>
 <li>
 Handle and maintain the cash float, take full responsibility for it ensuring that it is always balanced.
 </li>
 <li>
 Identify and anticipate guest&rsquo;s needs and assist in any possible way, keeping in mind Heart of Jumeirah standards.
 </li>
 <li>
 Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence, and maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
 </li>
 </ul>
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 A minimum of 2 years of Front Office experience in a 5-star hotel setting.
 </li>
 <li>
 Strong knowledge of Microsoft Office products, Opera PMS (Cloud).
 </li>
 <li>
 Clear and effective communication skills in English.
 </li>
 <li>
 Demonstrated ability to perform tasks with meticulous attention to detail, coupled with effective organizational skills for handling multiple responsibilities.
 </li>
 </ul>
 
 
 
 About&nbsp;the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Guest Services Executive - Front Office - Jumeirah Beach Hotel

XIDA Hotel Management L.L.C.

<ul><li>Provide efficient, friendly and professional service to all guests.</li><li>Delivering the best Guest Experience.</li><li>Ensure repeat guests and other VIPs receive special attention and recognition.</li><li>Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met.</li><li>Know system recovery procedures.</li><li>Maintain inter-departmental relationships to ensure seamless guest service.</li><li>Inspect frequently for cleanliness and orderliness of the lobby, reception and cashier&rsquo;s desk and, on a random basis, VIP rooms prior to arrival.</li><li>Prepare efficient work and vacation schedule for Front Office Staff, taking into consideration project occupancy and forecasts and any large group movement.</li><li>Maintain appropriate staff standards of conduct, dress, hygiene, uniforms, and appearance.</li></ul>Qualifications:<ul><li>At least 2 years of experience in Duty Manager experience in the hospitality industry.</li><li>Knowledge of Opera System preferred.</li><li>Ability to manage a multi-cultural workforce.</li><li>Excellent leadership &amp; communication skills.</li><li>Flexible management style to meet the challenges of a changing work environment.</li><li>Good knowledge of the entire Front Office Operations.</li></ul>Job Types: Full-time, PermanentPay: Up to AED4,000.00 per monthLanguage:<ul><li>Chinese (Required)</li></ul>

Front Office Duty Manager

Marriott International

<div>Additional Information 
Job Number25137107 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul> 
Supporting Handling of Human Resource Activities
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Front Desk Manager (Russian Speaker)

Explore 2910+ Hotel front office manager in Dubai this September. Find roles across top companies and apply now to boost your career.

2910 hotel front office manager jobs IN Dubai

Duty Manager/Senior Front Office Manager

Guest Services Executive - Front Office - Jumeirah Burj Al Arab

Front Office Duty Manager - (Mövenpick Hotel Jumeirah Beach, Dubai, U.A.E.)

Front Office Duty Manager - (Mövenpick Hotel Jumeirah Beach, Dubai, U.A.E.)

Guest Services Executive - Front Office - Jumeirah Beach Hotel

Front Office Duty Manager

Assistant Front Desk Manager (Russian Speaker)