operations manager

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human resources manager

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housekeeping room attendant Jobs in Dubai

housekeeping room attendant

hotel manager

Alrais Holding

SALARY: AED 7,000Job Purpose: The job purpose is to oversees all aspects of hotel operations, ensuring the delivery of exceptional guest experiences, efficient management of resources, and achievement of financial objectives. The role involves managing staff, optimizing hotel performance, and maintaining high standards of service and hospitality.Overall Management:- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and security.- Develop and implement operational policies, procedures, and standards to ensure consistent service delivery and guest satisfaction.- Monitor daily activities and performance metrics to identify areas for improvement and implement corrective actions as needed.- Monitor and analyse hotel performance metrics, such as occupancy rates, revenue per available room (RevPAR), and average daily rate (ADR), identifying opportunities for improvement.- Conduct regular inspections of hotel facilities to maintain cleanliness, safety, and compliance with regulations.Guest Experience Management:- Ensure the delivery of exceptional guest experiences by maintaining high standards of service and hospitality.- Respond promptly to guest inquiries, concerns, and feedback, striving to exceed expectations and resolve issues in a timely and satisfactory manner.- Monitor guest satisfaction scores and reviews, implementing strategies to enhance guest satisfaction and loyalty.Strategic Planning and Management:- Develop and implement strategic plans and objectives to drive business growth and profitability.- Set performance goals and key performance indicators (KPIs) for departments and staff members.- Monitor industry trends and market conditions to identify opportunities for improvement and innovation.Occupancy Rate:- Percentage of available rooms occupied by guests over a specific period.Average Daily Rate (ADR):- Average revenue earned per occupied room per day.Revenue per Available Room (RevPAR):- Total revenue generated per available room over a specific period.Guest Satisfaction Scores:- Ratings and feedback from guest satisfaction surveys or online review platforms.Repeat Guest Rate:- Percentage of guests who return to the hotel for subsequent stays.Employee Satisfaction Scores:- Ratings and feedback from employee satisfaction surveys or performance evaluations.- Ratings and feedback from employee engagement surveys or assessments.Financial Performance:- Revenue and profit margins for rooms, food and beverage, and other hotel services.- Revenue and profit targets achieved over a specific period.Sales and Marketing Metrics:- Number of room nights booked through direct sales efforts, online channels, and travel agencies.- Conversion rates for sales inquiries and reservations.Job Type: Full-timePay: AED7,000.00 per monthWork Location: In person

Hotel Manager

Radisson Beach Resort Palm Jumeirah

<div>
 
 
 General Manager required for Five Star Hotel Radisson Beach Resort, Palm Jumeirah Dubai.
 
 
 
 
 
 
 Position Overview:
 
 
 The General Manager will be responsible for overseeing all operational, financial, and service related functions of a 5-star luxury hotel in Dubai. The role requires a strategic leader with strong commercial acumen, exceptional guest service standards, and proven experience managing large hospitality teams. The GM will ensure the hotel's profitability, brand reputation, and operational excellence at all times.
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Operational Leadership
 
 
  Oversee daily hotel operations across all departments: Rooms, F&amp;B, Front Office, Housekeeping, Sales, Engineering, Spa, and Security.
 
 
  Maintain 5-star service standards and ensure compliance with brand guidelines.
 
 
  Monitor guest satisfaction levels and implement improvements based on feedback.
 
 
  Ensure smooth coordination between all departments for seamless guest experience.
 
 
 
 
 
 2. Financial Management
 
 
  Prepare and manage annual budgets, business plans, and financial forecasts.
 
 
  Drive revenue growth through strategic sales, marketing, and pricing initiatives.
 
 
  Monitor P&amp;L performance and implement cost control measures without compromising service quality.
 
 
  Maximize occupancy, ADR (Average daily Rate), and RevPAR (Revenue per available room).
 
 
 
 
 
 3. Sales, Marketing &amp; Business Development
 
 
  Develop and execute commercial strategies to increase market share.
 
 
  Represent the hotel in key industry events, corporate meetings, and partnerships.
 
 
  Work closely with the sales and marketing team to promote hotel services and packages.
 
 
 
 
 
 4. Guest Relations &amp; Quality Control
 
 
  Maintain exceptional guest satisfaction levels.
 
 
  Personally handle VIP guests and ensure high-level guest engagement.
 
 
  Ensure compliance with health, safety, and hygiene standards (Dubai Tourism, HACCP, ISO).
 
 
 
 
 
 5. Human Resources &amp; Leadership
 
 
  Lead, mentor, and motivate department heads and hotel staff.
 
 
  Oversee recruitment, training, and performance evaluation of key positions.
 
 
  Create a positive workplace culture with focus on staff engagement and retention.
 
 
  Ensure compliance with UAE labour laws and company policies.
 
 
 
 
 
 6. Strategic Planning
 
 
  Set long-term operational goals and align them with the company&rsquo;s vision.
 
 
  Identify opportunities for service enhancements, upgrades, and new revenue streams.
 
 
  Implement innovation and technology to improve efficiency and guest experience.
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
  Bachelor&rsquo;s degree in Hospitality Management or related field; MBA preferred.
 
 
  Minimum 15+ years of hospitality experience, with at least 7&ndash;10 years in senior management roles in 5-star hotels.
 
 
  Proven experience managing large luxury hotels or resorts in the GCC (UAE experience preferred).
 
 
  Strong financial, operational, and commercial acumen.
 
 
  Excellent leadership, communication, and decision-making skills.
 
 
 
 
 
 Skills Required:
 
 
  Strong knowledge of hotel operations and international hospitality standards.
 
 
  Expertise in budgeting, forecasting, and financial analysis.
 
 
  Exceptional guest service orientation.
 
 
  Ability to handle high-pressure environments and complex operations.
 
 
  Strong network with corporate clients, travel agencies, and luxury hospitality partners.
 
 
  Proficiency in hotel PMS systems (Opera, Fidelio, etc.).
 
 
 
</div>

General Manager- Hospitality

Volante Life

We are seeking an experienced and professional Front Office Manager to oversee front desk operations in a high-end private residential apartment in Dubai. This role requires strong leadership skills, discretion, and a high level of service standards suitable for VIP residents.Key Responsibilities:<ul><li>Manage and supervise front office / reception team</li><li>Ensure smooth daily front desk operations</li><li>Handle resident relations and VIP guest concerns professionally</li><li>Oversee bookings, access control, and front office procedures</li><li>Coordinate with security, housekeeping, maintenance, and spa teams</li><li>Maintain accurate records, reports, and front office documentation</li><li>Implement and uphold service standards and SOPs</li><li>Train, schedule, and evaluate front office staff</li><li>Ensure confidentiality and professionalism at all times</li></ul>Requirements:<ul><li>Proven experience as a Front Office Manager or Senior Front Desk Supervisor</li><li>Background in luxury residential, hotel, or hospitality environment</li><li>Strong leadership, communication, and problem-solving skills</li><li>Excellent English communication skills (additional languages are an advantage)</li><li>Professional appearance and customer-focused mindset</li><li>Ability to handle VIP residents with discretion</li><li>Knowledge of booking systems and basic reporting tools</li><li>Experience working in Dubai is an advantage</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Front Office Manager: 2 years (Preferred)</li></ul>

Front Office Manager – Private Residential Apartment

Hilton

<div>Bellman | Waldorf Astoria Dubai Palm Jumeirah
A Bellman with Waldorf Astoria Hotels and Resorts serves as a key point of contact for guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. the overarching goal of a Bellman is to provide attentive, personalized service that enhances the overall guest experience and reflects the hotel's commitment to excellence.
What will I be doing
A Bellman handles various tasks throughout the day to ensure the smooth operation and exceptional guest experience. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Serve as a key point of contact for guests and efficiently respond to guest enquiries</li><li>
Welcoming guests as they arrive at the hotel, assisting them with luggage, and providing a warm and friendly first impression</li><li>
Process and deliver messages for guests</li><li>
Transporting guests' luggage to their rooms upon check-in and assisting with luggage retrieval upon check-out</li><li>
Receiving and delivering packages, mail, and other deliveries to guests' rooms or holding them at the front desk for guest pickup.</li><li>
Stay current and up to date with all hotel services as well as daily VIP requests and special events</li><li>
Keeping the bell desk area organized and well-stocked with luggage carts, umbrellas, and other necessary equipment</li><li>
Providing information about hotel amenities, services, and local attractions. Assisting guests with inquiries, requests, and special arrangements
such as transportation, restaurant reservations, and tour bookings.
</li><li>Maintain a clean, healthy, and safe working area</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for
A Bellman serving a luxury five-star hotel is always working on behalf of our guests and in close collaboration with Front Office and Concierge teams. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Previous experience in a luxury hotel, five-star hotel, or high-end hospitality environment is preferred</li><li>
Genuine passion for delivering warm, personalized, and anticipatory guest service</li><li>
Strong knowledge of front-of-house operations, including luggage handling, guest assistance, and bell desk procedures</li><li>
Excellent interpersonal and communication skills, with the ability to interact confidently and courteously with guests from diverse cultural backgrounds</li><li>
Professional appearance and demeanor, reflecting the standards of a luxury brand</li><li>
Strong attention to detail and commitment to maintaining exceptional service standards at all times</li><li>
Ability to remain calm, courteous, and efficient in a fast-paced, guest-facing environment</li><li>
Physically fit and able to handle luggage safely while adhering to health and safety guidelines</li><li>
Strong organizational skills, with the ability to manage multiple guest requests simultaneously</li><li>
Basic knowledge of hotel facilities, services, and local attractions, with a willingness to continuously learn and stay informed</li><li>
Ability to work collaboratively as part of a team and support other departments as required</li>
Flexibility to work various shifts, including weekends, evenings, and public holidays 
<li>
</li></ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Bellman | Waldorf Astoria Dubai Palm Jumeirah

Icy deck Frozen Fish & Seafood Trading LLC

Job Summary:We are looking for a proactive and customer-oriented Hotel Representative fluent in English, Italian, Spanish, French to join our team. This includes organizing tours, offering guidance on local attractions, and ensuring a smooth travel experience tailored to guests&rsquo; language and cultural needs.Key Responsibilities:<ul><li>Provide travel and tourism information to hotel guests about excursions and tours.</li><li>Recommend and book local tours, sightseeing packages, and dining reservations.</li><li>Ensure all guest requests and itineraries are handled efficiently and accurately.</li><li>Maintain up-to-date knowledge of local attractions, events, and travel regulations.</li><li>Coordinate group bookings, excursions, and VIP services as required.</li><li>Provide clear and engaging presentations about local culture, landmarks, and activities.</li><li>Handle guest inquiries and resolve issues promptly and professionally.</li></ul>Qualifications:<ul><li>Fluency in English Italian, Spanish, French (spoken and written)</li><li>Previous experience in travel, tourism, or hospitality is preferred</li><li>Excellent customer service and problem-solving abilities</li><li>Knowledge of travel booking tools and hotel software systems</li><li>Familiarity with local culture, geography, and transportation</li><li>Ability to multitask and work flexible shifts, including weekends and holidays</li></ul>Job Type: Full-timeWork Location: In person

Hotel Representative

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25198742
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
 </li>
 <li>
 Analyzes service issues and identifies trends.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Works with hotel management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 
 
 </li>
 </ul>
 
 Managing Revenue Goals
 
 
 
 <ul>
 <li>
 Monitors hotel operations sales performance against budget.
 </li>
 <li>
 Reviews reports and financial statements to determine hotel operations performance against budget.
 </li>
 <li>
 Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.
 </li>
 <li>
 Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
 
 
 </li>
 </ul>
 
 Leading Operations and Department Teams
 
 
 
 <ul>
 <li>
 Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
 </li>
 <li>
 Develops systems to enable employees to understand guest satisfaction results.
 </li>
 <li>
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
 <li>
 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
 <li>
 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Operations

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<ul><li> 
Valuating and monitoring the work performance and progress of others.</li><li>Collaborating with managers to plan the work output for the organization.</li><li>Aiding in the process of developing and instituting policies, performance goals and objectives.</li><li>Gaining experience and perspective by working in different departments of the organization, such as personnel, merchandising, purchasing, customer services, sales and marketing (where applicable).</li><li>Completing classroom instruction in various topics that are related to their department rotation.</li><li>Taking and passing tests and evaluations to continue in the program.</li><li>Attending lectures and conferences that will aid in their development.</li><li>Studying effective conflict resolution and observing disciplinary hearings.</li><li>Creating projects and oral presentations.</li><li>Participating in all aspects of the hiring process, including interviewing, hiring and then onboarding/training new employees.</li><li>Analysing company reports to evaluate the organization&rsquo;s inventory activity, gross profit and sales.</li><li>Identifying trends and then developing recommendations based on the information gathered.</li><li>Working with established client accounts.</li><li>Observing and training with experienced staff to learn about the standards, procedures and methods used to be effective within each department.</li><li>Learning about the various functions and operations for all employees, as well as the practices and policies that impact each phase of the business.</li></ul> 
Qualifications<ul><li> 
Minimum 1-year cumulative experience in hospitality/customer service, or in specific chosen area.</li><li>Post-secondary education (i.e. diploma, degree) in Hospitality.</li><li>Desire to advance hospitality career, with strong ability, engagement, and motivation.</li><li>Experience in a management role or similar.</li><li>Agile and works well in fast-paced environment.</li><li>Lifestyle approach to hospitality (entrepreneurial skills, non-traditional customer service approach, and the desire to be you).</li><li>Superb attention to details.</li><li>Strong leadership skills.</li><li>A positive attitude and willingness to learn.</li></ul></div>

Food & Beverage Manager in Training

Explore 2209+ Hotel manager in Dubai this January. Find roles across top companies and apply now to boost your career.