marketing manager

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housekeeping supervisor

operations manager

hotel operations manager

The First Group

<div>Overview:
<div>
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry&rsquo;s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&amp;B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.</div><div></div><div><br>
Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for. The First Collection&rsquo;s urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.</div><div></div><div><br>
Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the city&rsquo;s heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the world&rsquo;s most exciting metropolis.</div>
Job Description:
<div>
We are seeking an experienced and visionary General Manager. The GM will oversee all aspects of hotel operations, from property development and recruitment to strategic planning and service excellence. This role requires a strong leader in the luxury hospitality sector, with an in-depth understanding of Dubai&rsquo;s market dynamics and a passion for delivering exceptional guest experiences.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><p><b>
Leadership and Strategic Management:</b></p><ul><li>
Provide visionary leadership to the entire team, setting clear goals and objectives in alignment with the company's mission, values and financial expectations.</li><li>
Develop and implement strategic plans to enhance the hotel's reputation, market position, and profitability.</li><li>
Foster a collaborative and inclusive work environment that encourages innovation, teamwork, and professional development.</li></ul><p><b>
Operational Excellence:</b></p><ul><li>
Oversee all aspects of hotel operations, including Rooms Division, Food and Beverage, Maintenance, and Security, to ensure seamless and efficient service delivery.</li><li>
Collaborate with support functions like Human Resources, Finance, Sales, Marketing, Revenue Management to achieve common goals</li><li>
Implement best practices and innovative solutions to optimize operational efficiency and cost-effectiveness.</li></ul><p><b>
Guest Experience and Satisfaction:</b></p><ul><li>
Champion a guest-centric culture focused on exceeding expectations and delivering personalized experiences to every guest.</li><li>
Monitor guest feedback and reviews, address any concerns promptly and proactively to ensure high levels of satisfaction and loyalty.</li><li>
Continuously innovate and enhance guest amenities, services, and facilities</li></ul><div><b>
Revenue Management and Financial Performance:</b></div><ul><li>
In tandem with the Commercial Team develop and execute strategies to drive revenue growth and maximize profitability across all revenue streams, including room sales, food and beverage, and ancillary services.</li><li>
Monitor financial performance, budgets, and expenses, implementing corrective actions as needed to achieve financial targets and operational efficiency.</li><li>
Identify opportunities for revenue optimization and cost savings while maintaining the highest quality standards.</li></ul><p><b>
Stakeholder Relations and Community Engagement:</b></p><ul><li>
Cultivate positive relationships with key stakeholders, including owners, investors, suppliers, and local authorities, to ensure alignment and support for hotel objectives.</li><li>
Act as an ambassador for the hotel within the local community and hospitality industry, participating in events, initiatives, and partnerships to enhance the hotel's visibility and reputation.</li></ul>
Desired Skill &amp; Expertise:
<ul><li><b>Experience:</b> 10+ years in hotel management, with at least 3 years in a GM role.</li><li><b>
Education:</b> Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's preferred).</li><li><b>
Skills:</b> Strong leadership, communication, financial acumen, and strategic thinking skills; fluency in English is required.</li><li><b>
Competencies:</b> Proven track record of achieving business goals, building and leading teams, and creating memorable guest experiences.</li><li><b>
Knowledge of Dubai Market:</b> Comprehensive understanding of Dubai's luxury hospitality landscape, consumer preferences, and regulatory environment.</li></ul></div>

General Manager

The First Collection

Fairmont

<div><b>Company Description</b><p><br>
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.</p><b><br>
Job Description</b><br>
<ul><li>
Lead, coordinate, and oversee all hotel operations, ensuring smooth functioning and alignment with business objectives.</li><li>
Develop and execute operational strategies to deliver innovative, guest-centric experiences.</li><li>
Ensure compliance with brand standards, legal requirements, and operational policies.</li><li>
Monitor competitor activities and international trends, ensuring the hotel remains ahead of the market.</li><li>
Act as a key ambassador of the brand, maintaining a strong presence on the floor.</li><li>
Champion a culture of luxury, personalization, and continuous improvement in service delivery.</li><li>
Regularly engage with guests, ensuring feedback is acted upon promptly and effectively.</li><li>
Drive the implementation of guest experience initiatives, ensuring consistency across all departments.</li><li>
Collaborate with Sales, Marketing, and Revenue teams to support upselling, guest loyalty, and reputation management.</li><li>
Oversee departmental budgets, payroll, and operational expenses, ensuring alignment with financial targets.</li><li>
Set and achieve profit margin goals through effective cost management, resource optimization, and revenue enhancement strategies.</li><li>
Identify opportunities for reinvestment, innovation, and efficiency to maximize overall profitability.</li><li>
Support revenue growth through operational excellence, cross-selling, and collaboration with commercial teams.</li><li>
Inspire, mentor, and develop Department Heads to achieve high levels of performance and engagement.</li><li>
Partner with the Director of People &amp; Culture on workforce planning, recruitment, succession, and performance management.</li><li>
Conduct regular progress reviews and annual performance appraisals for leadership team members.</li><li>
Foster a culture of empowerment, accountability, inclusivity, and well-being among all colleagues.</li><li>
Ensure training, coaching, and career development initiatives are implemented across departments.</li><li>
Lead the implementation of the hotel&rsquo;s sustainability initiatives in line with Accor&rsquo;s Sustainability Program commitments.</li><li>
Ensure high standards of hygiene, safety, and security in all areas of operation.</li><li>
Promote responsible resource management (energy, water, waste) and eco-efficient practices throughout the property.</li><li>
Serve as a role model for integrity, confidentiality, and compliance with all corporate and statutory requirements.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Hotel Management or related field.</li><li>
Proven senior leadership experience as Hotel Manager in luxury hotels.</li><li>
Strong background in Food &amp; Beverage operations at senior leadership level.</li><li>
Minimum 8 years&rsquo; experience in luxury hospitality, with significant exposure to the UAE market strongly preferred.</li><li>
Excellent oral and written communication in English (additional languages an advantage).</li><li>
Commercially astute with strong financial and business acumen.</li><li>
Culturally agile, dynamic, and approachable leader with exceptional interpersonal skills.</li><li>
Creative thinker with a passion for excellence, guest personalization, and continuous innovation.</li><li>
Flexible to work varied schedules based on operational demands.</li></ul></div>

Hotel Manager

The First Group Hospitality

six senses

<div><div><p>As Residences Housekeeping Manager, I will assume full responsibility for the efficient operation of the Housekeeping department to provide exceptional products and services within brand operating standards.
</p></div><div><p>The duties and responsibilities will include:
</p></div><div><p>Have a thorough knowledge of all facilities and services offered by the resort including type of rooms available as well as their location and layout.
</p></div><div><p>Support the Director of Residences and focus on the rejuvenation of the room/public area and laundry experience
</p></div><div><p>Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout.
</p></div><div><p>Administer all housekeeping and laundry facilities and ensure secure environment for all our guests.
</p></div><div><p>Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
</p></div><div><p>Work in partnership with Front Office/Guest Services, Reservations and F&amp;B to ensure guest&rsquo;s needs are determined /met and oversee the overall smooth operation of Housekeeping department.
</p></div><div><p>Instil a cost-focused philosophy through training and education.
</p></div><div><p>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
</p><div><p><b>Qualifications</b>
</p></div><div><p>To execute the position of Residences Housekeeping Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
</p></div><div><p>Possess a High School Diploma or equivalent. plus management or supervisory experience and four years&rsquo; housekeeping/laundry experience, preferably in a hotel of similar size and complexity. Minimum of a Bachelor&rsquo;s degree in Hospitality, Hotel or Business Management and more than five years&rsquo; experience in a similar hotel operational role, preferred.
</p></div><div><p>Fluent in English; I understand that additional languages are preferred.
</p></div><div><p>The above is intended to provide an overview of the role and responsibilities for a Housekeeping Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
</p></div><div><p>Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p></div></div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Residences Housekeeping Manager - Six Senses The Palm Dubai

Holiday Inn

<div><p><i>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees</i>.</p>
<p><i>
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer</i>.</p><p></p><p><b><br>
About Us</b></p>
<p>
At Holiday Inn&reg; Hotels &amp; Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn&reg; family.</p>
<p><b>
Holiday Inn Dubai Al Barsha</b> is looking for a strategic and dynamic <b>Director of Operations</b> to oversee the seamless execution of all hotel functions, ensuring exceptional guest experiences while driving operational excellence. Perfectly located along the iconic Sheikh Zayed Road, <b>Holiday Inn Dubai Al Barsha</b> offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of <b>Al Barsha</b>, one of the city's most dynamic neighborhoods, the hotel is just minutes from <b>Mall of the Emirates</b>, <b>Jumeirah's Kite Beach</b>, and several of the world's leading attractions and entertainment destinations.</p>
<p>
Whether you're here for business or leisure, our hotel offers <b>310 stylishly appointed rooms</b>, a selection of <b>vibrant food and beverage outlets</b>, and warm, attentive service that makes every stay memorable.</p>
<p>
Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.</p><h4 class="jobSectionHeader"><b><br>
Your day to day</b><p></p><b>
</b><p><b>
Working as a </b><b>Director of Operations</b><b>, you will ensure all team members are trained and maintaining Holiday Inn's brand service style and behavior; you will oversee the day-to-day operations of the hotel with the support of the Cluster General Manager. You'll have ambition, talent, and some essential skills. We're seeking someone passionate about creating great guest experiences for this vital role.</b></p><b>
</b><p><b>
A little taste of your day-to-day:</b></p><b>
</b><ul><b>
</b><li><b>Oversee all operational departments including Rooms, F&amp;B, Housekeeping, Front Office and Security</b></li><b>
</b><li><b>Ensure consistent delivery of exceptional guest experiences in line with IHG brand standards.</b></li><b>
</b><li><b>Partner with the General Manager and Executive Committee to drive strategy, guest satisfaction, and profitability.</b></li><b>
</b><li><b>Lead and inspire department heads, fostering a culture of accountability, service passion, and continuous improvement.</b></li><b>
</b><li><b>Monitor operational KPIs and financial performance, ensuring cost efficiency without compromising quality.</b></li></ul><br>
<p><b>
What we need from you</b></p><b>
</b><p><b>
Ideally, you'll have some or all of the following competencies and experience we're looking for:</b></p><b>
</b><ul><b>
</b><li><b>7-10 years of progressive hotel leadership experience, ideally in an international or luxury brand.</b></li><b>
</b><li><b>Preferably with IHG brand experience.</b></li><b>
</b><li><b>Currently based in the UAE with knowledge of local market standards.</b></li><b>
</b><li><b>Strong leadership, decision-making, and interpersonal skills.</b></li><b>
</b><li><b>A proven record of driving both guest satisfaction and financial performance.</b></li></ul><p><b><br>
</b></p><br>
<p><b>What we offer</b></p><b>
</b><p><b>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.
</b></p><p><b>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</b></p><p><b>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
</b></p><p><b>So, join us and you'll become part of our ever-growing global family.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</b></p></h4></div>

Franchise Hotel - Director of Operations

Prestige Retreats Vacation Home Rentals

<p><b>Operations Specialist &ndash; Prestige Retreats (Dubai)</b></p><p>Prestige Retreats, a leading luxury holiday home management company in Dubai, is seeking an <b>Operations Specialist</b> with a strong <b>hospitality or hotel background</b> to join our growing team.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee daily operations and ensure smooth guest experiences across our premium properties.</li><li>Coordinate housekeeping, maintenance, and guest services with precision and attention to detail.</li><li>Manage check-ins, check-outs, and property readiness.</li><li><b>Assist with fit-outs, furnishing setups, and on-site inspections.</b></li><li><b>Oversee inventory management</b> for linens, amenities, and property supplies.</li><li>Monitor vendor performance and uphold 5-star service standards.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in hospitality, hotel operations, or luxury property management.</li><li>Strong organizational and communication skills.</li><li>Proactive problem solver with excellent attention to detail.</li><li>UAE <b>driver&rsquo;s license preferred</b> (for site visits and property coordination).</li><li>Flexible to work weekends or evenings as needed.</li></ul><p><b>To Apply:</b><br/>Please send your <b>CV and salary expectations</b> in response with the subject line: <i>Operations Specialist &ndash; Prestige Retreats</i>.</p><p>Job Type: Full-time</p>

Operations Manager Holiday Homes

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General Manager

General Manager

Hotel Manager

General Manager

Residences Housekeeping Manager - Six Senses The Palm Dubai

Franchise Hotel - Director of Operations

Operations Manager Holiday Homes