project manager

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area manager

hotel operations manager

Naik Foundation

A Room Division Manager in a hotel is responsible for overseeing the operations of both the Front Office and Housekeeping departments. This position is key in ensuring guest satisfaction, managing operational efficiency, and maintaining high standards of service. Here&rsquo;s a detailed job description for the role of a Room Division Manager:Job Title: Room Division ManagerDepartment: Rooms DivisionReports To: General Manager / Director of OperationsKey Responsibilities:1. Department Management:<ul><li>Oversee the daily operations of both the Front Office (reception, concierge, guest services) and Housekeeping departments.</li><li>Ensure both departments work cohesively to provide exceptional guest service and maintain high operational standards.</li><li>Develop and implement standard operating procedures (SOPs) for all departments under the Room Division.</li></ul>2. Guest Satisfaction:<ul><li>Monitor and address guest feedback to maintain and improve satisfaction levels.</li><li>Ensure the rooms meet cleanliness and quality standards, and that guest inquiries are handled promptly and professionally.</li><li>Resolve guest complaints or issues relating to room assignments, service, and other room-related matters.</li></ul>3. Team Leadership:<ul><li>Supervise, motivate, and train front office and housekeeping staff.</li><li>Monitor team performance and provide continuous feedback to maintain service excellence.</li><li>Oversee departmental schedules, ensuring proper staffing levels for peak periods.</li><li>Conduct performance reviews and support professional development for employees.</li></ul>4. Budget &amp; Financial Management:<ul><li>Prepare and manage the department&rsquo;s budget, including labor costs, room revenues, and operating expenses.</li><li>Monitor room occupancy, revenue management, and pricing strategies to optimize room sales.</li><li>Track departmental costs and implement cost-control measures.</li></ul>5. Operations &amp; Performance Monitoring:<ul><li>Monitor the check-in/check-out process, ensuring it is efficient and seamless.</li><li>Oversee housekeeping operations, ensuring rooms are cleaned, inspected, and ready for guest occupancy according to brand standards.</li><li>Regularly inspect rooms, public areas, and back-of-house areas for cleanliness and safety.</li><li>Ensure adherence to health, safety, and hygiene regulations.</li></ul>6. Collaboration with Other Departments:<ul><li>Coordinate with other departments (e.g., Food and Beverage, Sales &amp; Marketing, Maintenance) to ensure smooth operations.</li><li>Communicate guest preferences and special requests to relevant departments to personalize the guest experience.</li><li>Work with the Sales and Reservations teams to optimize room occupancy and rates.</li></ul>7. Training &amp; Development:<ul><li>Identify training needs and provide ongoing staff development opportunities.</li><li>Stay up-to-date with industry trends and ensure that staff is knowledgeable about best practices and new technologies.</li></ul>8. Technology &amp; Systems Management:<ul><li>Ensure the Property Management System (PMS) is functioning properly and is being used to its full potential.</li><li>Leverage technology to streamline check-in/check-out processes and guest requests.</li><li>Ensure security systems and communication tools are maintained and operating correctly.</li></ul>9. Administrative Duties:<ul><li>Prepare regular reports on room occupancy, revenue, guest satisfaction, and staff performance.</li><li>Maintain accurate records of room inventories and other relevant data.</li><li>Handle administrative duties as required, including payroll, staffing, and procurement for Room Division operations.</li></ul>Qualifications:<ul><li>Education: A degree in Hospitality Management, Business Administration, or a related field is preferred.</li><li>Experience: At least 3-5 years of experience in hotel management, with a focus on rooms division, front office, or housekeeping.</li><li>Skills:</li><li>Strong leadership and team management abilities.</li><li>Excellent communication, organizational, and multitasking skills.</li><li>Strong understanding of financial management and budgeting.</li><li>Knowledge of Property Management Systems (PMS) and other relevant software.</li><li>Ability to handle customer complaints with tact and diplomacy.</li><li>Certifications: Relevant certifications in hotel management or hospitality operations are a plus (e.g., Certified Hotel Administrator).</li></ul>Job Type: Full-time

Rooms Division Manager (Hotel Exp)

IHG Hotels & Resorts

<div><div>Franchise Hotel - Night Manager (Arabic Speaker)
<div></div><div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA3666<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
 
Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues. 
Your day to day

We like to lead from the front. So, we&rsquo;re looking for a Night Manager who sets their own high standards across everything from cleanliness to productivity. You&rsquo;ll champion our &lsquo;one team&rsquo; approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions 
 
Every day is different at IHG, but you&rsquo;ll mostly be:
<ul><li>Leading the way &ndash; managing guest experiences, team performance and hotel operations</li><li>Prioritising workload and ensuring your team deliver authentic, memorable experiences</li><li>Developing your team&rsquo;s skills to drive results that positively impact on hotel performance</li><li>Having authentic conversations with guests to resolve issues, queries or concerns</li><li>Being first point of contact for any critical emergency situations</li></ul> 
What we need from you
<ul><li>Minimum Diploma or equivalent, some college preferred</li><li>2 years&rsquo; front desk/guest service leader experience</li><li>Must be fluent in spoken and written English
</li><li>Other languages may be preferred
</li><li>Basic mathematics skills</li><li>Excellent communication, problem solving, reasoning and motivational skills</li><li>Long periods of standing in the front desk areas and occasional lifting of heavy items</li><li>Working knowledge of hotel property management systems like Opera beneficial</li><li>Willingness to work evenings and weekends</li></ul> 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Night Manager (Arabic Speaker)

AI Tech

Now Hiring: Hotel Sales ManagerLocation: Dubai, UAE Property Type: 4-Star Hotel Employment Type: Full-time Salary: AED 10,000 &ndash; 20,000 per month (plus incentives)About UsWe are a leading 4-star hotel located in the heart of Dubai, catering to a diverse clientele from corporate executives and leisure travelers to long-stay guests and MICE groups. We pride ourselves on service excellence, high guest satisfaction, and a reputation built on quality and consistency.To strengthen our position in the market, we are currently seeking an experienced and goal-driven Hotel Sales Manager to lead our business development and revenue growth strategies.Job PurposeThe Hotel Sales Manager will be responsible for developing and implementing effective sales strategies to drive business from corporate clients, travel agents, OTAs, and other key segments. This role requires a motivated and well-connected sales professional who can generate leads, convert prospects, and maintain strong client relationships while achieving revenue targets.Key Responsibilities<ul><li>Develop and execute sales plans to achieve occupancy and revenue targets across corporate, leisure, long-stay, OTA, and MICE segments.</li><li>Manage key accounts and source new business through proactive sales activities including cold calls, networking, and site inspections.</li><li>Maintain strong relationships with travel agents, corporate travel planners, DMCs, and OTAs.</li><li>Prepare competitive proposals and negotiate contracts and rates in line with property goals.</li><li>Work closely with the Revenue, Front Office, and Reservations teams to ensure seamless client experience.</li><li>Represent the hotel at local and international trade shows, exhibitions, networking events, and corporate functions.</li><li>Monitor market trends, competitor performance, and client feedback to optimize sales strategy.</li><li>Prepare regular sales performance reports and forecasts for the General Manager.</li><li>Maintain CRM systems and ensure proper documentation of all client interactions and agreements.</li></ul>Requirements<ul><li>Minimum 5 years of proven hotel sales experience in the UAE (4-star or 5-star segment preferred).</li><li>Strong network of corporate and travel industry contacts in Dubai and across the GCC.</li><li>Solid understanding of UAE hospitality market trends and dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong planning, time management, and organizational abilities.</li><li>Proficient in Microsoft Office and hotel sales systems (e.g., Opera, Delphi, Salesforce, etc.).</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related field.</li><li>Valid UAE driving license (mandatory).</li><li>Ability to work independently, meet deadlines, and exceed targets in a competitive environment.</li></ul>What We Offer<ul><li>Competitive monthly salary: AED 10,000 &ndash; AED 20,000</li><li>Attractive commission/incentive structure based on performance</li><li>Supportive work environment with professional growth opportunities</li><li>Exposure to regional and international hospitality networks</li><li>Staff meals, uniform, and duty transport (where applicable)</li></ul>Ideal CandidateYou are a self-starter with a hunter&rsquo;s mentality &mdash; passionate about sales, building business relationships, and turning connections into long-term clients. You know how to position a hotel brand competitively in a saturated market and thrive on achieving and exceeding targets.How to ApplyIf you&rsquo;re ready to take your career to the next level with a reputable 4-star hotel brand in Dubai, please submit your CV and cover letter by applying directly through this platform.Only candidates with hospitality sales experience and a valid UAE driving license will be considered.Join our team and help shape the future of hospitality in Dubai.Job Type: Full-timePay: AED10,000.00 - AED20,000.00 per monthExperience:<ul><li>Hospitality Sales: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Hotel Sales Manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
 
Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.<h4 class="jobSectionHeader"> 
Your day to day

We like to lead from the front. So, we're looking for a Night Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions 
 
Every day is different at IHG, but you'll mostly be:
<ul><li>Leading the way - managing guest experiences, team performance and hotel operations</li><li>Prioritising workload and ensuring your team deliver authentic, memorable experiences</li><li>Developing your team's skills to drive results that positively impact on hotel performance</li><li>Having authentic conversations with guests to resolve issues, queries or concerns</li><li>Being first point of contact for any critical emergency situations</li></ul> 
What we need from you
<ul><li>Minimum Diploma or equivalent, some college preferred</li><li>2 years' front desk/guest service leader experience</li><li>Must be fluent in spoken and written English
</li><li>Other languages may be preferred
</li><li>Basic mathematics skills</li><li>Excellent communication, problem solving, reasoning and motivational skills</li><li>Long periods of standing in the front desk areas and occasional lifting of heavy items</li><li>Working knowledge of hotel property management systems like Opera beneficial</li><li>Willingness to work evenings and weekends</li></ul> 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Pinoy Arabian

Job SummaryThe Hotel Contracting Manager will be responsible for negotiating and managing hotel contracts, securing competitive rates, and building strong relationships with hoteliers and business partners. The role requires ensuring product competitiveness, developing exclusive offers and group promotions, and overseeing all contract documentation and compliance. The Manager will also conduct site inspections, maintain strategic partnerships, and implement procedures and policies that align with business goals and KPIs.Roles &amp; Responsibilities<ul><li>Negotiate hotel contracts, ensuring competitive rates for FITs and groups.</li><li>Build and maintain strong relationships with hoteliers, suppliers, and other business partners.</li><li>Develop and implement group promotions, exclusive offers, and flexible terms and conditions.</li><li>Ensure all contracts and agreements are compliant and properly documented.</li><li>Conduct site visits and inspections to ensure hotel standards and quality.</li><li>Monitor market competitiveness and adjust strategies to maintain an edge.</li><li>Collaborate with internal teams to achieve sales budgets and business KPIs.</li><li>Track performance of contracted hotels and implement corrective measures as needed.</li><li>Establish governance mechanisms to ensure alignment across subsidiaries and holding companies.</li></ul>Qualifications<ul><li>Minimum 5+ years of experience in the tourism, hospitality, or travel industry.</li><li>Proven track record in hotel contracting, negotiations, and supplier relationship management.</li><li>Strong product knowledge of hotels and destination markets.</li><li>Excellent negotiation, communication, and relationship-building skills.</li><li>Strong analytical and organizational skills with attention to detail.</li></ul>Job Types: Full-time, Permanent

Hotel Contracting Manager

<div><div>Franchise Hotel - Plant Operator
<div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA4038<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels 
Your day to day

The Plant Operator is responsible for operating, monitoring, and maintaining all essential mechanical, electrical, and utility systems that support the hotel&rsquo;s infrastructure, including power generation, water treatment, sewage treatment, HVAC, and other facility systems. Working in a remote island environment, the operator plays a vital role in ensuring the uninterrupted functionality of hotel services and the safety of guests and staff.

Plant Operations &amp; Monitoring
<ul>
<li>Operate and monitor generators, desalination plants, sewage treatment plants, boilers, air compressors, chillers, and related systems.
</li>
<li>Regularly inspect all equipment for proper functioning and record performance data such as operating temperatures, pressures, water levels, and energy usage.
</li>
<li>Conduct start-up, shutdown, and changeover procedures for all major systems.
</li>
</ul>Preventive &amp; Corrective Maintenance
<ul>
<li>Perform routine preventive maintenance according to schedules to reduce equipment breakdowns and extend machinery lifespan.
</li>
<li>Diagnose and troubleshoot equipment malfunctions; carry out basic mechanical and electrical repairs.
</li>
<li>Collaborate with the engineering team and external contractors for major maintenance or installations.
</li>
</ul>Water &amp; Power Management
<ul>
<li>Ensure continuous and efficient production of potable water through reverse osmosis/desalination systems.
</li>
<li>Maintain appropriate chemical dosing for water treatment to meet safety and environmental standards.
</li>
<li>Monitor diesel fuel levels and generator operations to ensure consistent power supply, especially during peak demand or outages.
</li>
</ul>Record Keeping &amp; Reporting
<ul>
<li>Maintain accurate logs of plant operations, maintenance activities, fuel consumption, and water/electricity production levels.
</li>
<li>Report any abnormalities or potential failures to the Chief Engineer for timely action.
</li>
</ul>Health, Safety &amp; Environmental Compliance
<ul>
<li>Follow all health, safety, and environmental (HSE) protocols in plant operations.
</li>
<li>Use personal protective equipment (PPE) and ensure safety measures are adhered to in hazardous areas.
</li>
<li>Comply with local regulations regarding waste management, emissions, and energy consumption.
</li>
</ul>Emergency Response
<ul>
<li>Respond swiftly to equipment failure or utility outages to minimize disruption to hotel operations.
</li>
<li>Participate in emergency drills and contribute to contingency planning for critical utility systems.
</li>
</ul>Qualifications &amp; Experience:
<ul>
<li>Technical diploma or trade certification in mechanical, electrical, or industrial engineering.
</li>
<li>Minimum 3&ndash;5 years of experience in plant operations, preferably in a hotel, resort, or remote facility.
</li>
<li>Proven experience operating:
<ul>
<li>Power generators (diesel or hybrid systems)
</li>
<li>Desalination or water treatment plants
</li>
<li>Sewage treatment systems
</li>
<li>HVAC and refrigeration systems
</li>
</ul></li><li>Basic knowledge of electrical wiring, mechanical fittings, and control systems.</li></ul> 
 
What we need from you
Key Skills &amp; Competencies: 

<ul>
<li>Strong mechanical and technical aptitude
</li>
<li>Problem-solving and fault diagnosis skills
</li>
<li>Ability to work independently in a remote location
</li>
<li>High attention to detail and operational safety
</li>
<li>Basic computer literacy (Excel, maintenance systems)
</li>
<li>Physically fit and capable of working in hot, humid, or confined environments</li></ul> 
 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Plant Operator

Luxe Living Collection

We are a leading holiday homes management company, delivering high-quality, guest-centric experiences across the UAE. We aim to provide guests with luxury stays that are seamless and memorable. If you&rsquo;re passionate about hospitality and love optimizing operational processes, we want you to be part of our growing team.Role Overview: We are seeking an experienced Operations Manager to oversee all aspects of guest experience and operational efficiency. You will lead a team of Guest Experience Managers responsible for managing a portfolio of apartments, while also overseeing the Maintenance, Housekeeping, and Guest Experience teams. Your role will ensure smooth operations, high guest satisfaction, and a flawless guest experience, resulting in 5-star reviews.Key Responsibilities:&middot; Lead, organize, and supervise the Guest Experience Managers and ensure they are delivering exceptional service to guests.&middot; Oversee daily operations and make sure all teams (Guest Experience, Housekeeping, and Maintenance) are aligned and running efficiently.&middot; Supervise and evaluate the performance of maintenance and housekeeping teams, ensuring quality standards are met consistently.&middot; Ensure smooth daily operations of all holiday home units, ensuring all guests have the best experience possible.&middot; Address guest concerns or complaints promptly and ensure high levels of guest satisfaction, aiming for 5-star reviews.&middot; Organize and optimize operational workflows for all teams to ensure efficiency and top-quality service.&middot; Monitor daily results and performance of guest experience teams, taking corrective actions as necessary.&middot; Oversee scheduling, team coordination, and logistics for smooth day-to-day operations.&middot; Ensure that the entire team is operating within established safety protocols and standards.&middot; Collaborate with other departments to ensure all operational aspects are streamlined and working effectively.&middot; Report on operational metrics and performance to senior management.&middot; Provide leadership and motivation to all teams to continuously improve operational performance.Requirements:&middot; Proven experience in hospitality or hotel management with a strong understanding of guest services.&middot; Strong leadership, organizational, and team management skills.&middot; Excellent communication skills (both written and spoken) in English; Arabic is a plus.&middot; Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiarity with project management tools like Monday is a plus.&middot; Experience using PMS systems like Guesty and Hostaway is a plus.&middot; Valid UAE Driving License.&middot; Strong ability to handle guest complaints and resolve issues promptly and effectively.&middot; Excellent time management skills and ability to prioritize daily tasks.&middot; Must be flexible to work on weekends and during public holidays when required.&middot; Strong problem-solving skills and the ability to make quick decisions for smooth operations.What We Offer:&middot; Competitive salary: AED 7,000 &ndash; 9,000/month (based on experience).&middot; Opportunity to work in a dynamic, fast-paced environment with career growth potential.&middot; A team-oriented and supportive work culture focused on excellence in guest service.Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>Do you have your own car?</li></ul>Education:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>Hospitality Management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Operations Manager

Explore 2879+ Hotel operations manager in Dubai this September. Find roles across top companies and apply now to boost your career.

2879 hotel operations manager jobs IN Dubai

Rooms Division Manager (Hotel Exp)

Franchise Hotel - Night Manager (Arabic Speaker)

Hotel Sales Manager

Franchise Hotel - Night Manager (Arabic Speaker)

Hotel Contracting Manager

Franchise Hotel - Plant Operator

Operations Manager