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hotel receptionist

Moonlight Hospitality and Hotel Operation Management

Job Title: ReceptionistLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a friendly, professional, and customer-oriented Receptionist with a hospitality background to join our Front Office team. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and a smooth check-in and check-out experience while maintaining the highest level of service standards.Key Responsibilities<ul><li>Greet and welcome guests in a professional and courteous manner.</li><li>Handle guest check-ins and check-outs efficiently and accurately.</li><li>Manage reservations, room assignments, and billing procedures.</li><li>Respond promptly to guest inquiries, both in person and over the phone or email.</li><li>Coordinate with other departments (Housekeeping, Maintenance, and F&amp;B) to ensure guest satisfaction.</li><li>Handle guest complaints or requests with professionalism and escalate when necessary.</li><li>Maintain an organized front desk and ensure proper documentation of daily transactions.</li><li>Promote hotel services, amenities, and special offers to guests.</li><li>Maintain accurate records and ensure compliance with company policies and Qatar Municipality regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field.</li><li>Minimum 2 years of experience as a receptionist or front office associate in a hotel or serviced apartment.</li><li>Strong communication and interpersonal skills with a positive and welcoming attitude.</li><li>Proficiency in hotel management software (Opera, IDS, or equivalent).</li><li>Excellent multitasking, time management, and problem-solving abilities.</li><li>Well-groomed, professional appearance.</li><li>Fluency in English (Arabic or additional languages is an advantage).</li><li>Ability to work flexible shifts, weekends, and holidays as required.</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid annual leave</li><li>Training and career growth opportunities within the hospitality group</li></ul>To Apply: Please send your updated CV with the subject line &ldquo;Receptionist &ndash; Hospitality&rdquo; to maria@wonderpalace.com.qaJob Types: Full-time, Permanent

Receptionist

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">SPA RECEPTIONIST</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
We are seeking a dynamic and experienced Spa Receptionist with a background in spa therapy to join our team. In this role, you will have the unique opportunity to combine your customer service expertise with your therapeutic knowledge to deliver exceptional service in our tranquil and inviting hotel spa. 
Responsibilities:<ul><li>
Greet and welcome guests to the spa with a warm, professional, and friendly demeanor.</li><li>
Manage spa bookings and appointments efficiently, ensuring the schedule is optimized and all services are properly arranged.</li><li>
Provide information about available spa treatments, packages, and pricing, offering recommendations based on guests' needs and preferences.</li><li>
Perform client check-in and check-out procedures, process payments, and ensure accuracy in records.</li><li>
Assist with the daily operations of the spa, including maintaining a clean and organized reception area.</li><li>
Act as a liaison between guests and therapists, ensuring smooth communication and exceptional service delivery.</li><li>
Use your knowledge of spa therapy to offer tailored advice and suggestions to clients, enhancing their spa experience.</li><li>
Handle guest inquiries and resolve any issues in a professional and timely manner.</li><li>
Assist spa therapists when necessary, such as preparing treatment rooms or managing supplies.</li><li>
Promote retail products and upsell services and packages to enhance the guest experience.</li><li>
Ensure that the spa operates in compliance with hotel policies and health &amp; safety standards.</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Female and preferrably an Arabic speaker</li><li>
Previous experience as a Spa Receptionist or in a similar customer service role, preferably in a hotel or wellness setting.</li><li>
Background as a certified Spa Therapist with hands-on experience in delivering spa treatments (e.g., massage, facials, etc.).</li><li>
Knowledge of various spa therapies and wellness services to provide accurate information and recommendations.</li><li>
Strong communication and interpersonal skills, with a passion for delivering excellent customer service.</li><li>
Ability to multitask in a fast-paced environment while maintaining a calm and professional demeanor.</li><li>
Organizational skills with attention to detail in handling bookings and payments.</li><li>
Ability to work well both independently and as part of a team.</li><li>
Proficiency in basic computer systems and booking software (experience with spa management software is a plus).</li><li>
Flexibility to work evenings, weekends, and holidays as needed.</li><li>
Professional appearance and a passion for wellness and hospitality.</li></ul> 
What&rsquo;s In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The NED Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us as a Spa Receptionist! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div>

SPA RECEPTIONIST

Assets Group

Job Title: Spa ReceptionistDepartment: Spa &amp; WellnessHotel: Maysan LXR PalaceReports To: Spa ManagerJob Summary:The Spa Receptionist is responsible for providing exceptional guest service by ensuring a smooth and welcoming spa experience from arrival to departure. This includes handling reservations, guest inquiries, payments, and coordinating with therapists to ensure seamless operations in line with the hotel&rsquo;s luxury standards.Key Responsibilities:<ul><li>Welcome guests warmly and assist them with check-in, check-out, and general inquiries.</li><li>Manage spa bookings, appointments, and schedules efficiently through the reservation system.</li><li>Provide detailed information about spa treatments, facilities, and promotions.</li><li>Handle payments accurately and process billing in compliance with hotel policies.</li><li>Coordinate with spa therapists and attendants to ensure timely service delivery.</li><li>Maintain a clean and organized reception and relaxation area.</li><li>Promote spa services and retail products to maximize revenue.</li><li>Respond to guest feedback and resolve issues promptly to ensure satisfaction.</li><li>Ensure adherence to health, safety, and hygiene standards within the spa.</li><li>Support in administrative duties such as daily reports, stock control, and guest records.</li></ul>Qualifications &amp; Experience:<ul><li>Minimum 1&ndash;2 years of experience in a similar role within a luxury hotel or spa environment.</li><li>Strong communication and interpersonal skills.</li><li>Professional appearance and positive attitude.</li><li>Proficiency in MS Office and spa management/reservation systems.</li><li>Fluency in English; additional languages are an advantage.</li><li>Customer service-oriented with strong attention to detail.</li></ul>Personal Attributes:<ul><li>Warm, friendly, and professional demeanor.</li><li>Ability to multitask and remain calm under pressure.</li><li>Team player with a proactive attitude.</li><li>Flexible to work in shifts, weekends, and public holidays.</li></ul>Job Type: Full-timePay: QAR2,300.00 per month

Leisure & Recreation Receptionist - Arabic Speaker

Female Spa ReceptionistJob descriptionKey Responsibilities:Greet and assist guestsManage Spa appointments and reservations efficiently.Answer phone calls and respond to inquiries.Ensure smooth check-in and check-out processes for Spa guests.Handle payments and manage Spa&rsquo;s booking system.Provide information on Spa services, packages, and promotions.What We&rsquo;re Looking For:5 year experience in a receptionist or customer service position.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment with attention to detail.Ability to multitaskFriendly, professional with a can do attitude.Knowledge of computer skills and ability to learn scheduling software.Job Type: Full-time

Female Spa Receptionist

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Spa Receptionist serves as the first point of contact for guests visiting the spa. This role is responsible for creating a warm and welcoming environment, handling all front desk operations efficiently, managing appointments, and ensuring exceptional guest service throughout the spa experience.
 
 
 
 Key Responsibilities:
 
 
 
 
 Guest Services
 
 
 
 <ul>
 <li>
 Greet guests in a professional, friendly, and welcoming manner.
 </li>
 <li>
 Provide detailed information about spa services, treatments, and facilities.
 </li>
 <li>
 Handle check-in and check-out procedures for spa guests.
 </li>
 <li>
 Assist guests with inquiries, special requests, and product recommendations.
 </li>
 <li>
 Ensure guest satisfaction by addressing feedback promptly and professionally.
 
 
 </li>
 </ul>
 
 Reservations &amp; Scheduling
 
 
 
 <ul>
 <li>
 Manage spa booking system, scheduling appointments accurately and efficiently.
 </li>
 <li>
 Coordinate with therapists and technicians to ensure smooth daily operations.
 </li>
 <li>
 Confirm appointments and follow up on cancellations or rescheduling.
 
 
 </li>
 </ul>
 
 Administrative &amp; Front Desk Duties
 
 
 
 <ul>
 <li>
 Handle phone calls, emails, and walk-in inquiries.
 </li>
 <li>
 Maintain accurate guest records and service history.
 </li>
 <li>
 Process payments, issue receipts, and reconcile daily cash/credit transactions.
 </li>
 <li>
 Maintain cleanliness and presentation of the reception and waiting areas.
 
 
 </li>
 </ul>
 
 Sales &amp; Promotion
 
 
 
 <ul>
 <li>
 Promote spa services, packages, and retail products to maximize revenue.
 </li>
 <li>
 Support marketing campaigns and special promotions.
 </li>
 <li>
 Track and report daily sales and booking statistics.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Education: High school diploma or equivalent; diploma/certificate in hospitality or spa management preferred.
 </li>
 <li>
 Experience: Minimum 1&ndash;2 years in a receptionist or customer service role (experience in a spa, salon, or hospitality environment preferred).
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Proficient in POS systems and booking software (e.g., Mindbody, Zenoti, or equivalent).
 </li>
 <li>
 Professional appearance and demeanor.
 </li>
 <li>
 Customer-oriented with a focus on providing exceptional service.
 </li>
 </ul>
 </ul>
</div>

Spa Receptionist (Female)

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description<ul><li> 
Checks the daily arrival list.</li><li>Welcomes customers to the hotel.</li><li>Responds to customer requests for information about the hotel and its surroundings.</li><li>Arranges for special services requested by the customer.</li><li>Stays current with developments in the hotel by reviewing the communication; updates log book</li></ul>
 and prepares for next shift.<ul><li>Provide personalized, courteous service and information to guests.</li><li>Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest&rsquo;s</li></ul>
 name, address and method of payment.<ul><li>Handles incoming guest room reservations.</li><li>Maximize customer satisfaction and utilization of hotel facilities by promoting hotel</li></ul>
 outlets and other facilities to guests.<ul><li>Is aware, at all times, of current room status and room availability.</li><li>Is fully aware of, and knows how to handle, all current and future hotel promotions.</li><li>Adhere to Hotel and corporate guidelines.</li><li>Maintain confidentiality with all guest information.</li><li>Maintain up to date knowledge on events and activities in the city.</li><li>Natural attitude towards providing excellent quality service.</li><li>Previous experience in a hotel or service industry preferred.</li><li>Excellent time management and organizational skills.</li></ul> 
Qualifications 
<ul><li>
Minimum 3/ 4 years in the same position in a 4/5 star hotel.</li><li>
Natural / Smiling attitude towards providing excellent quality service.</li><li>
Good command of English Language</li><li>
Possess a pleasing personality.</li><li>
Age &ndash; 25 to 35 Years</li><li>
Able to work under pressure in a fast paced, dynamic and challenging work environment.</li><li>
Guest relation oriented.</li><li>
Possess strong multitasking skills.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Trading & Construction Group

Arabic females only. Applicant must speak Arabic and English fluently.We are looking for a female Arabic-speaking receptionist, currently residing in Qatar, to join a luxury hospitality team in Qatar The ideal candidate is well-presented, polite, professional, and has at least 2 years of experience in reception or customer service.Key Responsibilities:<ul><li>Guest Greeting &amp; Seating:</li><li>Welcome guests with a warm, friendly, and professional demeanor as they enter the restaurant.</li><li>Escort guests to their tables, ensuring they are comfortable and have everything they need for an enjoyable experience.</li><li>Manage waiting lists and coordinate seating arrangements, prioritizing reservations and walk-ins in a timely manner.</li><li>Ensure the restaurant&rsquo;s ambiance is consistently welcoming, with attention to cleanliness and orderliness at the entrance and seating areas.</li><li>Reservation Management:</li><li>Handle phone inquiries and manage reservations efficiently using the restaurant's reservation system (e.g., OpenTable, Resy).</li><li>Confirm reservations, make changes or cancellations, and maintain an up-to-date guest list.</li><li>Assist with special requests such as dietary needs, preferred seating, and celebration reservations.</li><li>Ensure all reservation policies are communicated clearly to guests.</li><li>Guest Experience:</li><li>Address guest concerns or requests promptly, escalating to the appropriate manager if necessary.</li><li>Monitor guest flow and anticipate peak times, coordinating with servers and management to minimize wait times.</li><li>Provide information about the menu, restaurant features, and special promotions when necessary.</li><li>Communication &amp; Coordination:</li><li>Maintain clear and continuous communication with the restaurant team, including servers, managers, and kitchen staff, to ensure smooth operations.</li><li>Assist with coordinating large group bookings, special events, and private dining requests.</li><li>Keep the manager informed of guest preferences, repeat visits, and any VIP or regular customer status.</li><li>Administrative &amp; Organizational Duties:</li><li>Manage guest check-in and check-out, ensuring that guests are properly acknowledged and thanked for their visit.</li><li>Handle the payment process for guests as needed, ensuring accurate billing and providing receipts.</li><li>Maintain accurate records of reservations, cancellations, and guest feedback.</li><li>Assist with maintaining front-of-house inventory, ensuring all menus, promotional materials, and other resources are up to date.</li><li>Maintaining Cleanliness &amp; Presentation:</li><li>Ensure that the front desk area is always clean, organized, and welcoming.</li><li>Maintain a professional appearance in line with the restaurant's grooming standards.</li><li>Ensure the waiting area is comfortable, with seating arrangements, magazines, or other amenities for guests.</li><li>Customer Service:</li><li>Handle guest feedback, complaints, or inquiries with professionalism, working to resolve any issues to the satisfaction of the guest.</li><li>Upsell restaurant services such as wine pairings, special events, and exclusive offerings.</li></ul>Skills &amp; Qualifications:<ul><li>Experience: Previous experience in a customer-facing role, preferably in a fine dining or high-end restaurant setting.</li><li>Communication: Strong verbal communication skills and the ability to speak clearly and confidently with guests, colleagues, and management.</li><li>Customer Service: Excellent interpersonal skills, with a genuine passion for providing a high level of service.</li><li>Organization: Ability to multi-task and manage high-stress situations while maintaining a calm and positive demeanor.</li><li>Technical Skills: Familiarity with reservation systems and point-of-sale (POS) systems is an advantage.</li><li>Appearance: Well-groomed and dressed in accordance with the restaurant's dress code.</li><li>Languages: Fluency in English is required; proficiency in additional languages is a plus.</li></ul>Personal Attributes:<ul><li>Attention to Detail: Able to notice small details that make a big difference in the guest experience.</li><li>Team Player: Works well with others in a fast-paced environment, and supports colleagues when necessary.</li><li>Professionalism: Maintains composure and professionalism at all times, especially when dealing with difficult guests.</li><li>Punctuality: Reliable and timely, ensuring shifts start and end as scheduled.</li></ul>Job Type: Full-time

RECEPTIONIST / HOSTESS

Explore 478+ Hotel receptionist in Doha this November. Find roles across top companies and apply now to boost your career.

478 hotel receptionist jobs IN Doha

Receptionist

SPA RECEPTIONIST

Leisure & Recreation Receptionist - Arabic Speaker

Female Spa Receptionist

Spa Receptionist (Female)

Receptionist

RECEPTIONIST / HOSTESS