receptionist

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housekeeping manager

hotel receptionist

Career Land Center

<div><div><p><b>Position: </b>Spa Therapist cum Receptionist
<br>
<b>Location: </b>Qatar
</p><p><b>Job Description:
</b></p><p>We are looking for a professional and friendly <b>Spa Therapist cum Receptionist </b>to join team in Qatar. The ideal candidate should be skilled in spa treatments and capable of handling front desk responsibilities efficiently.
</p><p><b>Key Responsibilities:
</b></p><ul><li><p>Provide high-quality spa treatments such as massages, facials, body treatments, and other wellness services
</p></li><li><p>Welcome clients and ensure excellent customer service
</p></li><li><p>Manage front desk operations including appointments, bookings, and client records
</p></li><li><p>Handle phone calls, inquiries, and walk-in customers professionally
</p></li><li><p>Maintain cleanliness and hygiene of treatment rooms and reception area
</p></li><li><p>Promote spa services, packages, and products
</p></li><li><p>Handle payments, billing, and daily cash records
</p></li><li><p>Coordinate with staff to ensure smooth daily operations
</p></li></ul><p><b>Requirements:
</b></p><ul><li><p>Experience as a Spa Therapist and/or Receptionist
</p></li><li><p>Knowledge of spa treatments and massage techniques
</p></li><li><p>Good communication and customer service skills
</p></li><li><p>Basic computer knowledge
</p></li><li><p>Professional attitude and ability to multitask
</p></li></ul><p><b>Benefits:
</b></p><ul><li><p>Accommodation provided by the company
</p></li><li><p>Visa provided
</p></li><li><p>Medical insurance provided
</p></li><li><p>Flight ticket provided</p></li></ul></div></div>

Spa Therapist cum Receptionist

City Centre Rotana Doha

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 <br/>
 <br/>
 As a Lobby Ambassador you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Offer consistently professional, friendly, warm and engaging service
  </li>
  <li>
   Be available for Guests at all times as a point of contact
  </li>
  <li>
   Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station
  </li>
  <li>
   Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door
  </li>
  <li>
   Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk
  </li>
  <li>
   Extend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests
  </li>
  <li>
   Proactively meet arriving guests at the main entrance and once they exit their transportation
  </li>
  <li>
   Seeks out revenue opportunities such as taking restaurant reservations, sales leads etc.
  </li>
  <li>
   Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries
  </li>
  <li>
   Deal promptly, efficiently and pleasantly with any queries
  </li>
  <li>
   Be aware of all special offers, promotions, and packages at the hotel to promote to guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a diploma / degree in hospitality with previous experiences in the Front Office Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You have good interpersonal skills and be smart in appearance and well groomed, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the Job
 <br/>
 <br/>
 Taking Responsibility
 <br/>
 <br/>
 Recognizing Differences
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Teamwork
</div>


Lobby Ambassador

Hilton

<div><p>Receptionist</p><p>
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul><b>What are we looking for?</b><p><br>
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Previous experience in cash handling</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Receptionist

Chedi Hospitality

<div>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 A high school diploma or equivalent is required. Additional education in hospitality or a related field is a plus.
 <br/>
 <br/>
 <ul>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Luxury hotel background.
  </li>
  <li>
   Ability to handle stressful situations with composure.
  </li>
  <li>
   Strong organizational and multitasking abilities.
  </li>
  <li>
   Familiarity with hotel management software.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Administration
  <br/>
  <br/>
 </strong>
 &rsaquo; Directs and coordinates all marketing activities and to communicate these activities throughout the hotel.
 <br/>
 <br/>
 &rsaquo; Maintains the Daily Log Book.
 <br/>
 <br/>
 &rsaquo; Reports "Lost and Found" items.
 <br/>
 <br/>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 &rsaquo; Delivers the brand promise and provide exceptional guest service at all times.
 <br/>
 <br/>
 &rsaquo; Provides excellent service to internal customers as appropriate.
 <br/>
 <br/>
 &rsaquo; Be familiar with the hotel's products and services and policies.
 <br/>
 <br/>
 &rsaquo; Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
 <br/>
 <br/>
 &rsaquo; Maintains positive guest and colleague interactions with good working relationships.
 <br/>
 <br/>
 &rsaquo; Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
 <br/>
 <br/>
 &rsaquo; Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
 <br/>
 <br/>
 <strong>
  Operational
  <br/>
  <br/>
 </strong>
 &rsaquo; Meets and greets all guests and assists with registrations.
 <br/>
 <br/>
 &rsaquo; Ensures the strict control of room keys.
 <br/>
 <br/>
 &rsaquo; Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
 <br/>
 <br/>
 &rsaquo; Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
 <br/>
 <br/>
 &rsaquo; Prepares welcome cards and keys for arrival FIT guests.
 <br/>
 <br/>
 &rsaquo; Ensures accurate knowledge of hotels and the tourism in Singapore.
 <br/>
 <br/>
 &rsaquo; Reports "Lost and Found" items.
 <br/>
 <br/>
 &rsaquo; Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 <br/>
 <br/>
 &rsaquo; Supports and embraces the spirit of "We work through Teams".
 <br/>
 <br/>
 &rsaquo; Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
 <br/>
 <br/>
 &rsaquo; Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits.
 <br/>
 <br/>
 <strong>
  Personnel
  <br/>
  <br/>
 </strong>
 &rsaquo; Supports the implementation of The People Philosophy, demonstrating and reinforcing GHM's Values and Culture Characteristics.
 <br/>
 <br/>
 <strong>
  Other Duties
  <br/>
  <br/>
 </strong>
 &rsaquo; Ensures high standards of personal presentation and grooming.
 <br/>
 <br/>
 &rsaquo; Exercises responsible behavior at all times and positively representing the hotel.
 <br/>
 <br/>
 &rsaquo; Responds to changes in the Rooms function as dictated by the industry, company and hotel.
 <br/>
 <br/>
 &rsaquo; Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
 <br/>
 <br/>
 &rsaquo; Attends training sessions and meetings as and when required.
 <br/>
 <br/>
 &rsaquo; Carries out any other reasonable duties and responsibilities as assigned.
</div>


Front Desk Agent

VOCO

<div><p><b>Your day to day</b></p>
<div>
&bull;Be fully conversant with all hotel facilities and services.
</div><div>&bull;To process check-in and check-out according to the hotel policies and procedures.
</div><div>&bull;To complete the guest&rsquo;s registration form and ensure all details are accurately captured.
</div><div>&bull;Courteously and promptly handle all reservations enquiries on phone, emails, etc.
</div><div>&bull;Act on flags and special requests.
</div><div>&bull;Membership Enrolment to offered at any point of contact for non-member Guest.
</div><div>&bull;Ensure all guest complaints are dealt with immediately, then followed up according to the procedures and all complaints registered in the logbook.
</div><div>&bull;Supervise the lobby area to ensure they are tidy at all times, including in house music. Report and follow up on any defects and technical faults in the public areas.
</div><div>&bull;Ensure that Maximum Courtesy calls given to arrivals and in House to ensure of Guests Satisfaction and record it in PMS.
</div><div>&bull;Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day.
</div><div>&bull;Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices.
</div><div>&bull;Prepare all records connected with pre-registration for VIP, extended stays and repeat guests.
</div><div>&bull;Makes morning/evening rounds in the hotel to know of any positive or negative feedback from the guests and reports them to management.
</div><div>&bull;Actual selling of hotel facilities and special events.
</div><div>&bull;Answer queries on house facilities and places of tourist interest.
</div><div>&bull;Assure accountability for cash float issued.
</div><div>&bull;Maintain confidentiality with regard to guest's personal information.
</div><div>&bull;Provide assistance to guests on all matters relating to their stay.
</div><div>&bull;Act on any complaint received.
</div>
<div></div><p><b>What we need from you</b></p>
<p><b>
RESPONSIBLE BUSINESS</b></p>
<div>
&bull;Possess a thorough knowledge of operations, cashiering and telephone policies and procedures.
</div><div>&bull;Prepare room discrepancy report and ensure a double checking is made with housekeeping and change of status.
</div><div>&bull;Communicate all departures to housekeeping promptly
</div><div>&bull;Ensure that all irregularities are reported to your immediate supervisor.
</div><div>&bull;Report Metal &amp; Master keys not retrieved or lost to Front Office Manager.
</div>
<p><b>FINANCIAL RETURN</b></p>
<div>
&bull;To ensure that the hotel&rsquo;s credit and payment policy is adhered at all times.
</div><div>&bull;Maintain cash float &amp; reconcile daily.
</div><div>&bull;Follow up payment of in-house accounts.
</div>
<p><b>PEOPLE</b></p>
<div>
&bull;Oversee work performance of new GSAs when it comes to posting, audit and cash balance reporting.
</div><div>&bull;Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the front office department.</div><br>
<p><br>
<b>GENERAL</b></p>
<div>
&bull;Communicate effectively with all other departments.
</div><div>&bull;Attend meetings, training sessions and any other required meeting or training session.
</div><div>&bull;Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
</div><div>&bull;Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
</div><div>&bull;All client requests are acted on and in accordance with service standards.
</div><div>&bull;Maintains a professional and organised work environment
</div><div>&bull;Guest satisfaction feedback.
</div><div>&bull;Accuracy of work, cash handling and financial.
</div><div>&bull;Personal presentation and commitment to the company's core values.
</div>
<p><b>PERSONAL CHARACTERISTIC</b></p>
<p><b>
Education</b></p>
<div>
&bull;High School or Bachelor Degree in Hotel and Restaurant Management or Tourism or any Formal hospitality qualifications, desirable.
</div>
<p><b>Experience</b></p>
<div>
&bull;Previous hotel front desk experience.
</div>
<p><b>Technical/ Skills</b></p>
<div>
&bull;Competent Word, Excel, PowerPoint and hotel PMS
</div><div>&bull;Competent Oral and Written English Communication Skills
</div><div>&bull;Strong organisational and work co-ordinating skills to handle multiple assignments and projects
</div>
<p><b>Personal Attributes</b></p>
<div>
&bull;&lsquo;Can do&rsquo; attitude and a high level of energy
</div><div>&bull;Self-motivated and able to manage with strong initiative
</div><div>&bull;Professionally groomed
</div><div>&bull;Able to work under pressure and on shift schedule
</div><div>&bull;Adaptable to change
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Guest Service Agent

One Imperium

<p>We are seeking a professional, friendly, and well-presented <b>Female Receptionist</b> who is fluent in <b>Tagalog</b> to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.</p><p>Key Responsibilities</p><ul><li>Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines.</li><li>Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards.</li><li>Follow all front desk opening and closing procedures, including system logins and logouts.</li><li>Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures.</li><li>Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience.</li><li>Direct members and guests to the appropriate department or team based on their inquiries.</li><li>Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.</li></ul><p>Qualifications &amp; Requirements</p><ul><li>Female candidate preferred.</li><li>Fluent in <b>Tagalog</b>; basic to good English communication skills are an advantage.</li><li>Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment.</li><li>Professional appearance with a friendly and service-oriented attitude.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer literacy and experience using front desk or booking systems.</li></ul><p>Working Conditions</p><ul><li>Front desk&ndash;based role with frequent interaction with members and guests.</li><li>Shift-based schedule, including weekends and holidays as required.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p>

Female Receptionist (Tagalog Speaker)

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently looking for dynamic, and self motivated female Recreation professionals who want to move their careers forward.
 <br/>
 <br/>
 As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
  </li>
  <li>
   Create a warm welcome and a friendly atmosphere
  </li>
  <li>
   Issue and retrieve locker keys and towels before and after use
  </li>
  <li>
   Promote all classes, activities and services that are offered within the club
  </li>
  <li>
   Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
  </li>
  <li>
   Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
  </li>
  <li>
   Periodically check on the cleanliness and order of the locker facilities
  </li>
  <li>
   Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
  </li>
  <li>
   Encourage sales through full product and price knowledge of offered and available facilities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English and Arabic language communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the job
 <br/>
 <br/>
 Teamwork
 <br/>
 <br/>
 Taking Responsibility
 <br/>
 <br/>
 Recognising Differences
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Customer Focus
</div>


Recreation Receptionist

Explore 365+ Hotel receptionist in Doha this January. Find roles across top companies and apply now to boost your career.