housekeeping attendant

waiter/waitress

housekeeping coordinator

housekeeping supervisor

hr officer

hotel receptionist

Hilton

<div>Receptionist - EMEA
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist - EMEA

IHG Hotels & Resorts

<div>
 
 Join our extraordinary world!
 
 
 
 
 Distinguished design, superlative style, warm and genuine service make this Luxury &amp; Lifestyle Collection truly unique and special.
 
 
 
 With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team in Doha.
 
 
 Just a stone&rsquo;s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.
 
 
 
 Your role will be included but not limited to:
 
 
 
 <ul>
 <li>
 Process all incoming and outgoing calls accurately and courteously
 </li>
 <li>
 Records and controls accurately wake up calls
 </li>
 <li>
 Pages guests in co-operation with concerned departments
 </li>
 <li>
 Assists guests with international calls and directory queries
 </li>
 <li>
 Calls guests by name whenever possible
 </li>
 <li>
 Pages staff member when requested
 </li>
 <li>
 Abides by principles of guest privacy
 </li>
 <li>
 Handles guests' needs or requests and reports complaints to the Supervisor
 </li>
 <li>
 Report on logbook daily
 </li>
 <li>
 Aware of local telephone listings and frequently dialed numbers
 </li>
 <li>
 Advises defects on switchboard equipment to Supervisor
 </li>
 <li>
 Attends to all guest queries and requests promptly
 </li>
 <li>
 Maintains detailed knowledge of the Hotel's fire, life and safety system
 </li>
 <li>
 Maintain Hotel Information
 </li>
 <li>
 Provide secretarial services for guests
 </li>
 <li>
 Efficient in the use of all business center equipment
 </li>
 <li>
 Handle complaints promptly and follow up thoroughly on action taken
 </li>
 <li>
 Promote in house service and facilities
 </li>
 <li>
 Update airline schedules and guides the guest whenever requested
 </li>
 <li>
 Ensure cleanliness of work area and clean your work area prior to departing
 </li>
 <li>
 Report daily activities in logbook
 
 
 </li>
 </ul>
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Able to read, write and communicate in English
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 At least 1 year of similar experience in a hotel industry
 
 
 </li>
 </ul>
 What you can expect from us:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Telephone Operator - Arabic Speaker

Banyan Tree

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Front Desk Agent 
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. 

What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul>
What you will be doing: 
Greet, check-in, respond to requests and settle accounts while providing exceptional service 
Take initiative to add a personalized experience 
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling 
Qualifications 
Your experience and skills include:<ul><li>
Service focused personality is essential</li><li>
Prior experience working with Opera or a related system</li><li>
Fluency in English, additional languages are a plus</li></ul> 

Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

EN - Reception Agent

Aspire Global Human Resources

Are you ready to be part of a world-class pre opening team in Ras Al Khaimah?If you have the passion, professionalism and drive to thrivein a luxury hospitality environment, we want to hear from you.<ul><li>Front Office Supervisor</li><li>Receptionist</li><li>Guest Relations Supervisor</li><li>Guest Relations Agent</li><li>Lobby Hostess</li><li>Bell Captain</li><li>Bell Attendant</li><li>Door Attendant</li><li>Telecommunicatiions Agent</li><li>Housekeeping Supervisor</li><li>Public Area Supervisor</li><li>Housekeeping Order Taker</li><li>Housekeeping Attendant</li></ul>Candidates should have experienced in 5 Star HotelInterview: onlineMail your CV along with your experience certificate to connect@aspireglobal-hr.comJob Type: Full-timeJob Type: Full-time

Rooms Department - For 5 Star Hotel in Ras Al Khaimah

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25149548
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
 
 
 Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1-year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Spa Receptionist

<div>Additional Information 
Job Number25149548 
Job CategorySpa 
LocationThe Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. 
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

<div>Additional Information 
Job Number25144500 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Asignar la habitaci&oacute;n seg&uacute;n la solicitud y las preferencias del cliente, siempre que sea posible. Registrar previamente a los hu&eacute;spedes seleccionados y preparar los paquetes de llaves. Organizar y coordinar los procedimientos de ingresos y registros previos para los grupos que van llegando. Examinar, hacer un seguimiento y atender las solicitudes de cambio de habitaci&oacute;n o de fechas de partida cuando sea posible; comunicar el estado al personal correspondiente. Confirmar las reservaciones y cancelaciones. Examinar diariamente las habitaciones fuera de servicio. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Verificar y reajustar la facturaci&oacute;n para los hu&eacute;spedes. Archivar el papeleo o la documentaci&oacute;n de los hu&eacute;spedes. Organizar y procesar todos los registros de ingreso y salida de los hu&eacute;spedes. Activar las llaves de las habitaciones. Obtener pagos v&aacute;lidos. Identificar la cantidad de habitaciones que se asignaron de m&aacute;s. Comprobar si se han duplicado las reservaciones; bloquear las habitaciones. Encargarse de preparar los informes diarios. Hacer un seguimiento de los hu&eacute;spedes para asegurarse de que sus solicitudes o problemas hayan sido resueltos a su entera satisfacci&oacute;n. Recibir, registrar y transmitir los mensajes de forma exacta, completa y legible. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a, asegurarse de que el uniforme y la apariencia personal sean pulcros y profesionales, mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a todos los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los dem&aacute;s utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los tel&eacute;fonos utilizando el protocolo adecuado. Coordinar las tareas y el trabajo con otros departamentos. Servir como modelo o mentor departamental. Cultivar y mantener relaciones laborales positivas con los dem&aacute;s; apoyar al equipo para alcanzar los objetivos comunes. Acatar los est&aacute;ndares de seguridad de la calidad. Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Ingresar y localizar informaci&oacute;n mediante la utilizaci&oacute;n de computadoras y/o sistemas de punto de venta (Point of Sales, POS). Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors. 
<div></div>
APTITUDES DESEABLES 
<div></div>
Educaci&oacute;n:No se requiere t&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General 
<div></div>
Experiencia laboral af&iacute;n:Menos de 1 a&ntilde;o de experiencia laboral af&iacute;n. 
<div></div>
Experiencia como supervisor:No se requiere experiencia como supervisor. 
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div> 
<div></div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
En Westin, nos comprometemos a empoderar a los hu&eacute;spedes para que recuperen el control y mejoren su bienestar cuando m&aacute;s lo necesitan mientras viajan, asegur&aacute;ndonos de que lleguen a ser la mejor versi&oacute;n de s&iacute; mismos. Para lograr nuestra misi&oacute;n de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas &uacute;nicos de la marca. Queremos que nuestros empleados adopten sus propias pr&aacute;cticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de c&oacute;mo mantienes tu bienestar, adem&aacute;s de ser optimista y aventurero. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div>

Controller-Rooms

Explore 425+ Hotel receptionist in Doha this September. Find roles across top companies and apply now to boost your career.

425 hotel receptionist jobs IN Doha

Receptionist - EMEA

Telephone Operator - Arabic Speaker

EN - Reception Agent

Rooms Department - For 5 Star Hotel in Ras Al Khaimah

Spa Receptionist

Spa Receptionist

Controller-Rooms