receptionist

housekeeping attendant

hr manager

front desk receptionist

hr administrator

hotel receptionist

LE WANA HOTEL L.L.C

<ul><li>Greet and welcome guests with a warm, friendly demeanor, ensuring a positive first impression of the hotel.</li><li>Handle check-in and check-out processes efficiently, managing guest records and processing payments accurately.</li><li>Provide detailed information about the hotel’s services, amenities, and local attractions to enhance guest experiences.</li><li>Resolve guest inquiries and complaints promptly and professionally, turning potential issues into positive experiences.</li></ul>

HOTEL RECEPTIONIST

Hilton

<div>Spa Receptionist at Waldorf Astoria Dubai International Financial Centre
A Spa Receptionist at Waldorf Astoria Dubai International Financial Centre, a Forbes 5-Star hotel, is responsible for greeting and assisting guests to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. 
What will I be doing?
As a Spa Receptionist at Waldorf Astoria Dubai International Financial Centre, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage guest feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist guests and clients in an appropriate and timely manner.</li><li>
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.</li><li>
Ensure client experience is proficient including bookings, payments and consultation cards.</li><li>
Adhere to cash handling procedures.</li><li>
Interact and communicate effectively with clients, spa members, team members, guests, and management.</li><li>
Up-sell with latest departmental incentives.</li><li>
Report accidents, maintenance issues or other incidents.</li><li>
Ensure compliance with all health and safety regulations.</li></ul>
What are we looking for?
A Spa Receptionist at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Committed to delivering a high level of customer service</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Excellent attention to detail</li><li>
High standards of cleanliness</li><li>
Ability to work in a consistently professional and helpful manner</li><li>
Previous spa experience</li></ul>
What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Spa Receptionist at Waldorf Astoria Dubai International Financial Centre

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWWith the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.JOB RESPONSIBILITIES<ul><li>Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.</li><li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li><li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li><li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li><li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li><li>Performs other duties as assigned, requested or deemed necessary by management.</li><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li></ul>QUALIFICATIONS<ul><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Must be fluent in English.</li><li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li><li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li></ul>EDUCATION<ul><li>Minimum a Diploma in hotel management, tourism, or related fields of study.</li></ul>Job Type: Full-time

Front Desk Receptionist

Sakura Beauty Spa

Job titleReceptionistReports toBranch Manager/SupervisorJob purposeTo assist the Branch Manager/Supervisor in running a smooth operation and to take over her duties in case of absences. To ensure that all bookkeeping, track records, costumer assistance and booking management is done responsibly and in duly manner.Duties and responsibilities<ul><li>Answer calls, book appointments and accommodate costumers&rsquo; appointment needs</li><li>Manage appointment booking in the smartest way to maximize bookings</li><li>Clients&rsquo; database maintenance: Collecting as much as possible accurate personal details</li><li>Attend to costumers&rsquo; requests and complaints and resolve issues when possible</li><li>Daily stock management: Stock being used professionally must be tracked accurately daily</li><li>Abiding by H&amp;S as per municipality instructions with regular inspections: 3 times daily using the check list</li><li>Hosting clients: Walking them to their stations, introducing the therapist, serving them drinks</li><li>Issuing service tickets and insuring collection from the therapist with accurate service details</li><li>Issuing invoices as per the service ticket details</li><li>Sales reports and expenses bookkeeping</li><li>Petty cash management</li><li>Cash sales deposits</li></ul>Qualifications<ul><li>College degree or equivalent professional experience</li><li>Highly organized</li><li>Interpersonal and communication skills</li><li>Logical and efficient in maximizing the operations timetable</li><li>Amiable, calm, friendly and customer service oriented</li></ul>Direct reportsBeauty therapistsJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Spa Receptionist

Emirates Sports Hotel LLC

Company Description:Emirates Sports Group is redefining sports, entertainment, and hospitality investment across Dubai and the GCC. We combine innovative vision with strategic expertise to lead groundbreaking projects in sports tourism, event management, and facility development. Our commitment to excellence is evident in key projects like the Emirates Sports Hotel and upcoming initiatives like the Emirates Sports Ice Rink, which highlight our dedication to providing top-notch facilities for athletes and VIP guests.Duties and Responsibilities:Front Office &amp; Reception Duties:<ul><li>Greet and welcome guests with a professional and warm demeanor.</li><li>Handle guest check-in/check-out processes using Ezee or a similar PMS.</li><li>Respond to all guest inquiries via phone, WhatsApp, and email (reservation mailbox).</li><li>Maintain reception area presentation and guest comfort.</li><li>Handle complaints promptly and escalate complex cases as needed.</li><li>Coordinate with Housekeeping, Security, and Maintenance teams to ensure guest service quality.</li><li>Maintain daily front desk records, including: Night audit reports, WhatsApp shift logs, Room bookings, and extension logs.</li><li>Process guest payments, verify transactions, and record revenue correctly.</li></ul>Guest Up-selling &amp; Retention:<ul><li>Identify opportunities for room upgrades, longer stays, or cross-selling (e.g., office rentals, gym usage, event spaces).</li><li>Maintain updated knowledge of pricing and promotional offers.</li><li>Suggest tailored packages for corporate or long-stay guests.</li><li>Work to increase per-guest revenue through personalised recommendations.</li></ul>Reporting &amp; Record-Keeping:<ul><li>Submit accurate daily and weekly reports to both the Reception Manager and Sales Manager.</li><li>Keep updated logs of Reservations and cancellations, Sales leads and conversions, and Follow-up status.</li><li>Maintain an up-to-date United FC guest list or tenant directory as assigned.</li><li>Monitor the progress of assigned projects and leads, providing weekly reports and updates to upper management.</li></ul>Work Prioritisation &amp; Reporting Structure<ul><li>Sales responsibilities take priority over guest services, unless the reception is understaffed or there is an emergency requiring front desk support.</li><li>For all sales-related issues, the employee reports directly to the Sales Manager.</li><li>For all reception or guest services matters, the employee reports to the Reception Duty Manager.</li></ul>Qualifications and Skills<ul><li>Minimum Graduation or a degree in Hospitality, Hotel Management, or a related field is preferred</li><li>Fluent in Arabic (mandatory) and English, additional languages are a plus.</li><li>Strong knowledge of front office operations and hotel procedures.</li><li>Proficient in using hotel property management systems (PMS) and Microsoft Office Suite.</li><li>Ability to handle stressful situations with professionalism and poise.</li></ul>Experience<ul><li>A minimum of 1-2 years of experience in a front office or similar role in the hospitality industry.</li></ul>Working Conditions &amp; Compensation<ul><li>Competitive salary package with additional sales commission and performance bonuses</li><li>Full-time position with flexible working hours.</li><li>May occasionally require weekend or holiday shifts based on operational needs.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>hospitality: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Receptionist

Jumeirah

Guest Services Executive - Concierge - Jumeirah Beach Hotel Join to apply for the Guest Services Executive - Concierge - Jumeirah Beach Hotel role at Jumeirah About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers. About Jumeirah Beach Hotel Jumeirah Beach Hotel is Jumeirah's founding property, characterised by its wave-like design, set along one of Dubai's most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children's facilities, complemented by a diverse selection of award-winning dining experiences. About the Job An exciting opportunity has arisen for a Guest Services Executive - Concierge to join Jumeirah Beach Hotel. The main duties and responsibilities of this role include: <ul> <li>Manage and fulfil special guest requests, such as dining reservations, transportation arrangements, and bespoke local experiences, ensuring personalized service.</li> <li>Address guest inquiries promptly and professionally, providing expert recommendations on hotel services, events, and local attractions.</li> <li>Assist with the coordination of guest events or special occasions, ensuring all arrangements meet guest expectations.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, offering thoughtful touches and personalized service to enhance loyalty.</li> <li>Collaborate with other hotel departments to ensure all guest requests are executed efficiently and seamlessly.</li> </ul> About You The ideal candidate for this position will have the following experience and qualifications: <ul> <li>Diploma in Hospitality Management, Business Administration or any related field.</li> <li>1 - 2 years of relevant experience in customer service or front desk roles within the hospitality industry</li> <li>Experience working in a multi-cultural environment</li> <li>Strong communication and interpersonal skills</li> <li>Software competencies - Microsoft Office programs</li> <li>Proficiency in English</li> </ul> About the Benefits At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. <ul> <li>Supportive and inclusive work environment</li> <li>Access to Learning & Development programs and clear career pathways</li> <li>Opportunities for internal mobility within our global network</li> <li>Colleague discounts on food, beverage, and hotel stays worldwide</li> <li>Company-provided shared accommodation</li> <li>Comprehensive healthcare and life insurance coverage</li> <li>Paid annual leave and flight from your home country</li> <li>Performance-based incentives tailored to your role</li> <li>Competitive tax-free salary paid in UAE Dirhams (AED)</li> </ul> Seniority level <ul> <li>Not Applicable</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Jumeirah by 2x. Get notified about new Concierge jobs in Dubai, Dubai, United Arab Emirates.

Guest Services Executive - Concierge - Jumeirah Beach Hotel

Studio M Al Barsha

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

Explore 484+ Hotel receptionist in Dubai this December. Find roles across top companies and apply now to boost your career.