customer services administrator/receptionist

receptionist

front desk receptionist

female receptionist

customer services administrator/receptionist Jobs in Dubai

dental receptionist

hotel receptionist

Fakhruddin Integrated Services

The Hotel Receptionist is responsible for welcoming guests, handling check-in and check-out procedures, managing reservations, and providing excellent customer service to ensure a pleasant guest experience.Key Responsibilities:<ul><li>Greet and welcome guests in a professional and friendly manner</li><li>Handle check-in and check-out procedures efficiently</li><li>Manage room reservations and update booking systems</li><li>Answer phone calls and respond to guest inquiries</li><li>Provide information about hotel services, facilities, and local attractions</li><li>Handle guest complaints and resolve issues promptly</li><li>Coordinate with housekeeping and other departments</li><li>Maintain accurate records of guests and payments</li><li>Ensure the reception area is clean and presentable</li></ul>Job Types: Full-time, PermanentPay: AED3,200.00 - AED3,400.00 per month

Hotel Receptionist (Opera)

IZILCosmeticsTrading LLC

Role OverviewThe Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome, handling reservations, and ensuring a seamless guest experience. This role requires strong customer service skills, organization, and the ability to manage administrative tasks efficiently. The Spa Receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstanding client experience.Key ResponsibilitiesGuest Relations &amp; Customer Service<ul><li>Greet clients warmly and confirm their scheduled treatments or services.</li><li>Provide guidance on spa procedures and answer client inquiries in a professional manner.</li><li>Inform clients about promotions, discounts, and new beauty products available.</li><li>Obtain and document guest feedback regarding treatments and overall experience.</li><li>Assist in resolving customer complaints and escalate issues as needed.</li></ul>Front Desk &amp; Administrative Duties<ul><li>Open and close the spa at designated times.</li><li>Maintain a clean and organized reception area.</li><li>Handle incoming calls, provide accurate information, and confirm appointments.</li><li>Manage the visitor register to track daily spa visitors.</li><li>Schedule and update client appointments, ensuring smooth workflow for service providers.</li><li>Notify spa staff of last-minute cancellations or walk-in clients.</li><li>Maintain an up-to-date register of loyal and long-term clients.</li></ul>Financial &amp; Inventory Management<ul><li>Process client payments for services and products.</li><li>Handle petty cash requests and deposits as needed.</li><li>Ensure proper handover of cash, client records, and shift reports before leaving work.</li><li>Check inventory levels and place orders with the Inventory Controller when necessary.</li></ul>Marketing &amp; Promotions<ul><li>Assist in developing and implementing promotional events to attract new clients.</li><li>Educate clients on beauty products and recommend suitable treatments based on their needs.</li><li>Promote available spa services and loyalty programs to enhance customer engagement.</li></ul>Compliance &amp; Team Collaboration<ul><li>Attend and actively participate in staff meetings and training sessions.</li><li>Maintain punctuality for appointments, meetings, and team functions.</li><li>Adhere to company grooming and uniform standards.</li><li>Follow standard operating procedures (SOP) and ensure compliance with company policies.</li></ul>Qualifications &amp; ExperienceEducation &amp; Certifications<ul><li>High school diploma or equivalent (additional qualifications in hospitality or administration are a plus).</li><li>Knowledge of spa or wellness services is an advantage.</li></ul>Skills &amp; Competencies<ul><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and time management abilities.</li><li>Ability to multitask and work efficiently under pressure.</li><li>Proficiency in using appointment booking software and Microsoft Office applications.</li><li>Self-motivated and able to work independently or as part of a team.</li></ul>Personal Attributes<ul><li>Positive Attitude: Approachable and friendly demeanor.</li><li>Customer-Focused: Passion for delivering high-quality service.</li><li>Adaptability: Ability to respond to different work situations effectively.</li><li>Professionalism: High grooming and presentation standards.</li><li>Team Player: Works collaboratively with colleagues to ensure smooth operations.</li></ul>Job Type: Full-timePay: AED4,000.00 per monthApplication Question(s):<ul><li>Do you have experience working at a front desk or in a receptionist role?</li><li>Have you worked in a spa, salon, hotel, or similar environment?</li><li>Are you familiar with any spa or salon booking software (e.g., Mindbody, Fresha, Booker)?</li><li>Are you able to talk in Arabic?</li></ul>Work Location: In person

Female Spa Receptionist Dubai Hills Mall

Local Bakery in AbuDhabi

&middot; Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Maintains good working relationship with all Front Office employees with particular emphasis on Guest Service Agents and Guest Relations.&middot; Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures that the guest receives the accommodation he/she is expecting.&middot; Maintains an up to date knowledge of hotel and local services and supply information and respond to guest queries.&middot; Deals swiftly, efficiently and sensitively to guest complaints and follows through.&middot; Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.&middot; Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food &amp; beverage and ancillary charges.&middot; Receives payment by cash, cheque, credit card or account, adhering to company Credit Policy.&middot; Provides currency exchange service.&middot; Balance accounts of day&rsquo;s business day end of shift.&middot; Complies with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons for refusal.&middot; To check all cashiers&rsquo; city ledger bills at the end of shift to ensure that the billing and&middot; Checks all shift reports with particular reference to Credit Check Report, Routing Instructions Report, Rate Discrepancy report and Housekeeping Discrepancy report.&middot; Maintains an up to date back up report during shift.&middot; Responsible for pre-shift team brief and end of shift handover.&middot; To have a full knowledge of daily, monthly and yearly targets.&middot; Maintains department notice board and ensure that all employees are aware of new issues.&middot; Supervises day to day function ensuring standards are adhered to.&middot; Ensures new employee, re-training and corrective training is carried out.&middot; Responsible for the maintenance and re-organization of SOP manual for the reception.&middot; Ensures high level of presentation by personnel.- Able to do from time to time Night Auditor task&middot; Ensures that the Front Office Manager is informed about all the Front Desk developments.&middot; Maintains the reception log book, filing system and stock/stationery. Ensures all reception employees adhere to all Hotel policies and proceduresJob Type: Full-timePay: From AED1,500.00 per monthApplication Question(s):<ul><li>Can join immediately (within a week)</li><li>Able to do other night auditor task</li></ul>Experience:<ul><li>working as Hotel Receptionist : 2 years (Required)</li></ul>

Front Desk Receptionist (Night)

Wellbeings

Job description:A leading Wellness group is looking to hire an experienced Female Spa Receptionist (Russian Speaker)Immediate Opening &amp; Attractive Package for the Right CandidateJOB DESCRIPTION1. Minimum of 2 years of experience as a Receptionist in 5 Star Hotels and worked in a 5 star spa2. Good Interpersonal and customer skills.3. Excellent Upselling Skills.4. Good administrative and organizational skills.5. Good communication is mandatory. Fluent in English.6. Please share your updated resume along with a recent picture and we will get in touch with you soon7. Only Females Preferred who can speak Russian8. Expected start date - ImmediateJob Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Spa ?</li><li>Do you speak Russian ?</li></ul>Experience:<ul><li>Receptionist: 2 years (Required)</li></ul>

Female Spa Receptionist (Russian Speaker)

Beutics.com

Job Description:We are seeking a professional and knowledgeable Spa Receptionist to join our team. The ideal candidate will act as the first point of contact for our valued clients, ensuring a welcoming and seamless experience.Key Responsibilities:<ul><li>Greet clients warmly and assist with inquiries.</li><li>Manage appointment bookings and scheduling efficiently.</li><li>Handle client check-ins, check-outs, and payments.</li><li>Maintain a clean and organized reception area.</li><li>Provide information about spa treatments, services, and packages.</li><li>Address customer concerns or escalate them as necessary.</li></ul>Requirements:<ul><li>Female candidates preferred.</li><li>Previous experience in a similar role within the spa or hospitality industry is highly preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of spa services and treatments is an advantage.</li><li>Proficient in English; additional languages are a plus.</li><li>Must be under the age of 40.</li></ul>Salary:<ul><li>Based on experience and qualifications.</li></ul>How to Apply:If you meet the above requirements and are passionate about delivering exceptional customer service, please send your CV to indeedPay: From AED2,500.00 per monthApplication Question(s):<ul><li>Are you willing to work 12 hours of Duty ?</li><li>Do you speak English?</li><li>Can you stay in our accomodation?</li><li>May i know your visit visa?</li></ul>Experience:<ul><li>Receptionist: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Female Spa Receptionist ( Dubai )

GRANDWELD SHIPYARDS

# ARABIC NATIONS ONLY#IMMEDIATELY TO JOIN#FEMALE ONLYBelow are the job descriptions : -. Greet and welcome guests as soon as they arrive at the office&middot; Direct visitors to the appropriate person and office&middot; Answer, screen and forward incoming phone calls&middot; Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)&middot; Provide basic and accurate information in-person and via phone/email&middot; Receive, sort and distribute daily mail/deliveries&middot; Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)&middot; Order front office supplies and keep inventory of stock&middot; Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxingJob Type: Full-timePay: AED4,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>are you willing to join immediately ?</li></ul>Work Location: In person

Arabic Female Receptionist

Adara Spa Retreat Dubai

Position Overview We are seeking a friendly, professional, and sales-driven Receptionist to join our team. This role goes beyond front desk duties &mdash; the ideal candidate will also have a strong background in sales, with the ability to upsell services and products, create memorable guest experiences, and contribute to revenue growth.Key ResponsibilitiesFront Desk &amp; Guest Relations<ul><li>Welcome clients warmly upon arrival, ensuring a professional and inviting first impression.</li><li>Handle check-ins, appointment scheduling, cancellations, and re-bookings with accuracy and efficiency.</li><li>Manage phone calls, emails, and walk-in inquiries with excellent communication and service standards.</li><li>Maintain a clean, organized, and professional reception area.</li></ul>Sales &amp; Upselling<ul><li>Proactively promote and upsell spa services, treatment upgrades, memberships, and retail products.</li><li>Identify client needs and recommend personalized solutions to enhance their experience.</li><li>Consistently meet or exceed individual and team sales targets.</li><li>Educate guests about ongoing promotions, special packages, and loyalty programs.</li></ul>Administrative &amp; Operational Support<ul><li>Process payments, issue receipts, and manage daily cash/credit card transactions.</li><li>Keep accurate client records and update databases as needed.</li><li>Coordinate with therapists and staff to ensure smooth scheduling and service delivery.</li><li>Assist management with reporting on daily sales, upselling performance, and client feedback.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience as a Receptionist, Front Desk Agent, or Sales Executive (hospitality, spa, wellness, or retail preferred).</li><li>Strong sales background with a record of achieving or exceeding targets.</li><li>Excellent communication, interpersonal, and customer service skills.</li><li>Highly organized with attention to detail and the ability to multitask in a fast-paced environment.</li><li>Proficiency in scheduling and POS systems is an advantage.</li><li>Professional appearance and a positive, can-do attitude.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Have you worked in sales before?</li></ul>Experience:<ul><li>Reception and Sales: 3 years (Required)</li><li>Spa: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Russian (Required)</li></ul>

Russian Speaking Female Spa Receptionist

Explore 318+ Hotel receptionist in Dubai this March. Find roles across top companies and apply now to boost your career.