receptionist

housekeeping attendant

housekeeping supervisor

hostess

front desk receptionist

hotel receptionist

Hilton

LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests and extraordinary opportunities for our team members.At LXR Hotels &amp; Resorts, first impressions are everything. As a Front Office Receptionist, you will be the face of the hotel, creating a warm welcome, delivering personalized service, and ensuring that every guest experience begins and ends with timeless luxury.What will I be doing?As Front Office Receptionist, you will:Welcome guests with professionalism, warmth, and genuine hospitality.Handle check-in and check-out processes smoothly, ensuring accuracy and efficiency.Manage room allocations, reservations, and upgrades in line with guest preferences and hotel availability.Respond promptly to guest inquiries, requests, and complaints, ensuring every interaction exceeds expectations.Process payments, verify billing, and maintain accurate records in line with Hilton policies.Maintain strong knowledge of hotel services, facilities, and local attractions to provide tailored recommendations.Work closely with Concierge, Housekeeping, and other departments to ensure seamless guest experiences.Uphold grooming, appearance, and service standards reflective of a luxury environment.Perform additional tasks as required to support the success of the Front Office team.What are we looking for?The ideal candidate will have:Previous experience in a Front Office or guest-facing role, preferably within luxury hospitality.Strong communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).A professional appearance and confident, engaging manner.Excellent organizational skills and attention to detail.Ability to remain calm and composed in high-pressure situations.A genuine passion for creating memorable guest experiences.Why join LXR?At LXR Eastern Mangroves Abu Dhabi, you will be part of a world where elegance meets authenticity. Hilton provides world-class training, career growth opportunities, and the chance to contribute to a brand that defines bespoke luxury.Work LocationsLXR Eastern Mangroves Abu DhabiScheduleFull-timeBrandLXR by HiltonJobGuest Services, Operations, and Front Office

Front Office Receptionist

WTR BOOST

Job Opening: Emirati National &ndash; Receptionist (Female) Location: Dubai, UAE Company: Clinica Joelle LLCWe are looking for a confident, professional, and customer-oriented Emirati National to join our front office team as a Receptionist at our luxury clinic in Dubai.Key Responsibilities:<ul><li>Welcome and assist clients and visitors in a professional manner</li><li>Manage appointments and schedules efficiently</li><li>Handle phone calls, messages, and emails promptly</li><li>Coordinate with doctors, nurses, and admin teams for smooth daily operations</li><li>Maintain a tidy and welcoming reception area</li></ul>Requirements:<ul><li>Emirati National (with valid Family Book)</li><li>Excellent communication in Arabic and English</li><li>Presentable, polite, and professional appearance</li><li>Previous experience in reception or customer service is an advantage</li></ul>Salary &amp; Benefits:<ul><li>Salary: AED 6,000 &ndash; 8,000 (based on experience)</li><li>Professional training and career development opportunities</li><li>Supportive and friendly working environment</li></ul>Apply Now: hr@clinicajoelle.comJob Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Job Opening: Emirati National – Receptionist (Female)

Al Sarab Hotel

3* STAR HOTEL URGENT HIRING FOR HOTEL FRONT DESK RECEPTIONIST:We are looking for a Front Desk Receptionist to manage the daily operations and to perform a variety of administrative and clerical tasks.Here are the below qualifications:<ul><li>Must have previous experience in Reservations and Reception.</li><li>Bachelor Degree in Hotel Management or a related field is preferred.</li><li>Professional attitude and appearance.</li><li>Solid written and verbal communication skills.</li><li>Ability to be resourceful and proactive when issues arise.</li><li>Excellent organizational skills.</li><li>Multitasking and time-management skills, with the ability to prioritize tasks.</li><li>Customer service attitude.</li><li>Flexibility to work in shifts.</li><li>Computer Literacy in Windows, MS Office &amp; knowledgeable in OPERA/IDS system is an added advantage.</li><li>for FEMALE Candidates only.</li></ul>Please attach your complete CV with the following details:<ul><li>Passport Size Photo</li><li>Age</li><li>Height</li><li>Nationality</li><li>Visa Status</li></ul>Job Type: Full-timePay: AED1,400.00 - AED1,500.00 per month

Front Desk Receptionist

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description 
&bull; Actively welcome, greet and check guests in &bull; Inform guests with savvy knowledge of hotel, its services, the city, and local &lsquo;happenings&rsquo; &bull; Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up &bull; Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc. &bull; Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries &bull; Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process &bull; Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken &bull; Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards &bull; Ensure the correct procedure and policy standards are adhered to &bull; Ensure all necessary supplies are available for the front desk, manage par stock and order supplies &bull; Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc. &bull; Encourage up-selling in order to maximize rates &bull; Ensure work areas are cleaned and maintained at all times 
Qualifications 
&bull; High School Diploma or equivalent required &bull; One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel &bull; Enter and locate work related information using computers and/or point of sale systems &bull; Ability to spend extended lengths of time viewing a computer screen &bull; Possess a gracious, friendly, and fun demeanor &bull; Ability to multitask, work in a fast paced environment and have a high level attention to detail &bull; Strong verbal and written communication skills in English &bull; Maintain positive and productive working relationships with other employees and departments &bull; Ability to work independently and to partner with others to promote an environment of teamwork</div>

Front Desk Agent

City Seasons Hotels

Essential Duties &amp; Responsibilities :
<ul>
<li>Ensure that the guest is allocated the accommodation he/she is expecting (according to their preferences) and the Reception is aware of any necessary requirements.</li>
<li>Maintain an up to date knowledge of the hotel services, supply information and respond to guest queries.</li>
<li>Maintain awareness of guest profiles through IDS guest profile system and ensure that no duplicate profiles are left without being merged.</li>
<li>Deals promptly, efficiently and pleasantly with any queries.</li>
<li>Daily printing, reviewing of related reports such as birthday report, arrival report, and VIP report.</li>
<li>Controlling the loyalty programs of the hotel and ensure that each guest is credited properly for his/her points and get the related benefits upon booking.</li>
<li>Show around guests of hotel facilities</li>
<li>Assisting the Duty Manager in blocking rooms and communicating with Housekeeping for treatments for rooms following the standard procedure.</li>
<li>Coordinate and handle all group requirements, activities once the group contract has been established.</li>
<li>Prepares for group arrivals with coordination of the Duty Manager, ensure clean rooms are allocated, keys, registration materials are prepared, welcome drinks/reception arranged and registration area assigned.</li>
</ul>

Guest Service Agent

The First Group

Responsibilities:
<ul>
 <li>Ensure brand standards, policies and procedures are adhered to at all times.</li>
 <li>Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability status for any given day.</li>
 <li>Maintain cleanliness throughout the areas.</li>
 <li>Organize and implement all special needs, personal preferences and amenity distribution in accordance to the department s standards and procedures.</li>
 <li>Answer and direct all external incoming telephone calls following the standard telephone etiquettes.</li>
 <li>Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system.</li>
 <li>Communicates special instructions to the kitchen and expediters.</li>
 <li>Handles guests complaints and takes action to resolve problems.</li>
 <li>Accepts and relays guests messages, either manually, written or through voice mail system.</li>
 <li>Maintain and update Opera telephone Directory.</li>
 <li>Prepare any admin related tasks delegated by the line manager.</li>
 <li>Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time.</li>
 <li>Greets guests with a cheerful and pleasant voice during the conversation.</li>
 <li>Responds to emergency situations calmly, effectively, according to hotel guidelines.</li>
 <li>Actively participate in sending and distributing all incoming and outgoing faxes and messages.</li>
 <li>Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation.</li>
 <li>Successful completion of the training / certification process.</li>
 <li>Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect.</li>
 <li>Follow, comply and ensure that all guests are checked-in and out from the DTCM e-service portal and CID systems.</li>
 <li>Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged into FCS/e-connect software in a timely manner.</li>
 <li>Perform any other works as and when assigned by the supervisor and/or management.</li>
</ul>

Telephone Operator

Kempinski Hotel

<div> The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. </div> <div> </div> <div> At all times, they must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel. </div> <ul> <li> Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. </li> <li> Ensure that LQA results are above 85%.</li> <li> Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. </li> <li> Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float. </li> <li> Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.</li> <li> Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. </li> <li> Keep informed of product and service knowledge as well as the hotel daily and meeting activities. </li> <li> Possess a working knowledge of the room reservation procedures. </li> <li> Maintain the neatness of their working area.</li></ul>

Executive Lounge Manager

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