front desk receptionist

sales manager

marketing manager

assistant sales manager

front office manager

hotel service manager

IHG Hotels & Resorts

<div>At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Manager to lead the Housekeeping Department in delivering exceptional cleanliness, comfort, and luxury residential experiences while driving operational excellence and developing a high-performing team.
This role is designed for an experienced hospitality leader who combines operational expertise, strong people leadership, and a passion for delivering exceptional guest experiences. As Housekeeping Manager, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, safety, and service while contributing to the overall success of the property.
This is more than a housekeeping leadership role.
InterContinental Residences Dubai Business Bay offers a luxury residential environment where attention to detail creates lasting impressions. As Housekeeping Manager, you will shape the guest experience behind the scenes by creating immaculate living spaces, inspiring your team, and ensuring every residence and public area reflects the highest standards of luxury hospitality.<h2 class="jobSectionHeader">
Why This Role Matters</h2>
Luxury begins with exceptional housekeeping.
As Housekeeping Manager, you will lead one of the property's most important operational departments, ensuring guests consistently enjoy beautifully maintained residences and public spaces. Your leadership will foster a culture of accountability, quality, teamwork, and continuous improvement while ensuring operational efficiency and financial performance.
Your ability to balance guest expectations, team engagement, quality standards, and business objectives will directly influence guest satisfaction, brand reputation, and overall hotel performance.<h2 class="jobSectionHeader">
Lead the Standards That Define Luxury</h2>
You will oversee all housekeeping operations, ensuring guest rooms, residences, public areas, linen services, and back-of-house areas consistently exceed InterContinental brand standards.
From leading and developing your team to managing quality inspections, departmental budgets, inventory, productivity, and guest satisfaction, you will play a key role in creating memorable guest experiences through operational excellence.<h2 class="jobSectionHeader">
What We'll Support You to Do</h2><ul><li>Lead Housekeeping Excellence: Deliver exceptional cleanliness, presentation, and luxury service standards throughout the property.</li><li>Develop High-Performing Teams: Recruit, coach, mentor, and inspire colleagues while building a positive and engaged departmental culture.</li><li>Drive Operational Performance: Manage productivity, scheduling, departmental budgets, inventories, and quality assurance initiatives.</li><li>Elevate the Guest Experience: Ensure every guest enjoys an immaculate environment while responding proactively to feedback and service opportunities.</li></ul><h2 class="jobSectionHeader">
The Gig</h2>
Reporting directly to the Cluster General Manager &amp; Director of Rooms, the Housekeeping Manager is responsible for the strategic and day-to-day leadership of the Housekeeping Department at InterContinental Residences Dubai Business Bay.<ul><li>The Opportunity: Lead one of the property's most visible operational departments within a luxury residential hospitality environment.</li><li>The Strategy: Combine operational excellence, financial discipline, quality assurance, and people leadership to deliver world-class housekeeping services.</li><li>The Impact: Enhance guest satisfaction, colleague engagement, operational efficiency, and brand reputation.</li></ul>
You will collaborate closely with Front Office, Engineering, Food &amp; Beverage, Security, Finance, and other operational departments to ensure seamless service delivery across the property.<h2 class="jobSectionHeader">
Stay Human</h2>
At InterContinental, hospitality is about people.
This role is about creating exceptional environments where guests feel comfortable, colleagues feel supported, and operational excellence is achieved through teamwork, trust, and genuine care.<h2 class="jobSectionHeader">
Your Day-to-Day</h2>
No two days are the same; your responsibilities will include, but are not limited to:<h3 class="jobSectionHeader">
Housekeeping Operations</h3><ul><li>Lead all housekeeping operations across guest rooms, residences, public areas, and back-of-house spaces.</li><li>Ensure all areas consistently meet InterContinental brand standards and luxury expectations.</li><li>Conduct regular inspections and implement quality improvement initiatives.</li><li>Monitor cleanliness, maintenance concerns, and presentation standards throughout the property.</li><li>Coordinate deep cleaning and preventive housekeeping programs.</li></ul><h3 class="jobSectionHeader">
Leadership &amp; Team Development</h3><ul><li>Lead, motivate, coach, and develop housekeeping colleagues and supervisors.</li><li>Recruit, onboard, train, and retain high-performing team members.</li><li>Conduct performance evaluations and support career development planning.</li><li>Foster a positive, inclusive, and service-focused team culture.</li><li>Promote employee engagement and recognition initiatives.</li></ul><h3 class="jobSectionHeader">
Guest Experience</h3><ul><li>Ensure guest rooms are prepared to the highest standards prior to arrival.</li><li>Respond promptly and professionally to guest feedback and housekeeping requests.</li><li>Support VIP arrivals, long-stay guests, and special requests.</li><li>Partner with Front Office to deliver seamless arrival and departure experiences.</li><li>Drive continuous improvement through guest satisfaction feedback.</li></ul><h3 class="jobSectionHeader">
Operational &amp; Financial Management</h3><ul><li>Prepare departmental schedules aligned with business demands.</li><li>Manage departmental budgets while maintaining productivity and service quality.</li><li>Monitor linen, uniforms, guest supplies, and housekeeping inventories.</li><li>Control departmental expenses and minimize waste.</li><li>Ensure effective purchasing and inventory management processes.</li></ul><h3 class="jobSectionHeader">
Cross-Department Collaboration</h3><ul><li>Work closely with Front Office, Engineering, Security, Laundry, and Food &amp; Beverage teams.</li><li>Coordinate room availability and maintenance priorities.</li><li>Support major events, VIP visits, and operational projects.</li><li>Ensure effective communication across all operational departments.</li></ul><h3 class="jobSectionHeader">
Quality, Safety &amp; Compliance</h3><ul><li>Maintain compliance with IHG brand standards, policies, and operating procedures.</li><li>Ensure compliance with health, safety, hygiene, and security regulations.</li><li>Lead housekeeping audits and quality assurance inspections.</li><li>Maintain accurate departmental documentation and operational reports.</li><li>Promote sustainability initiatives and environmentally responsible housekeeping practices.</li></ul><h2 class="jobSectionHeader">
What Success Looks Like</h2><ul><li>Outstanding cleanliness and quality inspection scores.</li><li>High guest satisfaction relating to housekeeping services.</li><li>Strong colleague engagement and team retention.</li><li>Effective departmental cost control and productivity performance.</li><li>Excellent collaboration across operational departments.</li><li>Consistent compliance with IHG luxury brand standards.</li></ul><h2 class="jobSectionHeader">
Who This Role Is Perfect For</h2><ul><li>Experienced housekeeping leader passionate about luxury hospitality.</li><li>Inspirational people manager committed to developing high-performing teams.</li><li>Operationally focused professional with strong commercial awareness.</li><li>Detail-oriented leader who drives quality and consistency.</li><li>Collaborative manager who builds strong cross-functional relationships.</li><li>Service-focused hospitality professional who leads by example.</li></ul><h2 class="jobSectionHeader">
What We Need From You</h2>
Ideally, you bring some (or all) of the following:<h3 class="jobSectionHeader">
Education</h3><ul><li>Degree or Diploma in Hospitality Management or related field preferred.</li></ul><h3 class="jobSectionHeader">
Experience</h3><ul><li>Minimum 5&ndash;7 years of progressive Housekeeping leadership experience.</li><li>Previous experience as Housekeeping Manager or Assistant Executive Housekeeper within luxury hotels or branded residences.</li><li>Experience managing large housekeeping teams and departmental budgets.</li><li>Strong knowledge of Opera PMS and housekeeping management systems.</li><li>GCC/UAE hospitality experience preferred.</li></ul><h3 class="jobSectionHeader">
Personal Attributes</h3><ul><li>Exceptional leadership and people development skills.</li><li>Strong organisational and operational management abilities.</li><li>Excellent communication and stakeholder management skills.</li><li>High attention to detail and commitment to quality.</li><li>Financial and commercial awareness.</li><li>Ability to perform effectively in a dynamic luxury hospitality environment.</li><li>Passion for continuous improvement and service excellence.</li></ul><h2 class="jobSectionHeader">
What You Can Expect from Us</h2>
At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities&mdash;including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We foster a culture of trust, support, and acceptance&mdash;always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.
We know that to work well, we need to feel well&mdash;both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.<h2 class="jobSectionHeader">
Ready to Lead Housekeeping Excellence?</h2>
If you don't meet every requirement but believe you bring the right leadership, operational expertise, and passion for hospitality, we'd still love to hear from you.
Join us and help shape exceptional luxury residential experiences in Dubai&mdash;where your leadership, attention to detail, and commitment to excellence ensure every guest enjoys the comfort, care, and quality that define InterContinental.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Manager at InterContinental Residences Dubai Business Bay

Accor

<div>Company Description 
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience. 
Job Description 
Main Duties:
Administration<ul><li>
Coordinate with suppliers&rsquo; quotations for print production of collateral.</li><li>
Coordinate with purchasing any outstanding purchase requisitions.</li><li>
Collection of press clippings and build up a press archive.</li><li>
To maintain a database for media, suppliers and events companies.</li><li>
To maintain the hotel photo library and filing.</li><li>
To ensure that an efficient and accurate filing system, both manual as well as electronically, is always maintained.</li></ul>
Social Media
<ul><li>To respond to queries on social media pages.</li><li>
To support the Marketing Manager in generating content for social media pages.</li><li>
To track performance of social media pages on a weekly basis.</li><li>
To maintain a database of key influencers for both hotel stays and dining in the restaurants.</li></ul>
Financial and Revenue Responsibilities<ul><li>
Follow up and ensure payments to suppliers are made.</li><li>
Works with Marketing Manager in the preparation and management of the department&rsquo;s budget. Duties include:</li></ul><ul><li>
Assists in coordinating the preparation of the departmental annual budget</li><li>
Assists in monitoring and controlling departmental costs on an ongoing basis to ensure performance against budget</li><li>
Assists in the preparation of the hotel strategic plan, goals program, and Marketing Departmental Budget</li></ul>
Guest Service Responsibilities<ul><li>
Ensure media or VIPs stays and reviews are communicated to other departments, and all special requirements are noted and met.</li></ul>
Marketing &amp; Communications Responsibilities<ul><li>
To assist the Marketing Manager in developing and implementing effective PR and advertising strategies.</li><li>
To liaise with appointed advertising agency or in-house graphic designer with design and layout coordination and production of stationery, collateral, ads, brochures and graphics.</li><li>
To support the Marketing Manager in organizing and conducting photo shoots.</li><li>
To track and maintain information about competitors&rsquo; marketing and communication activities in UAE market (promotions, offer, articles, advertising, collateral) and to develop and update a filing system for all information.</li><li>
To track and maintain information on Food &amp; Beverage trends and competitors&rsquo; activities.</li><li>
Act as the liaison between the hotel and the appointed agencies to generate awareness, develop press releases, news releases and photo captions for the hotel according to the marketing objectives.</li><li>
To assist the Marketing Manager in creating property press kits, press releases and creative communication of newsworthy items with the PR agency.</li><li>
Regular update of the press kits.</li><li>
To develop and maintain active contacts with the press and key overseas media.</li><li>
To build a database of key media contacts, opinion makers and local VIPs.</li><li>
To assist the Marketing Manager to ensure adequate targeted publicity and coverage of the hotel&rsquo;s positioning, promotional programs, corporate image building and other activities.</li><li>
To assist the Marketing Manager in developing sales promotions with external partners such as embassies, organizations, credit card companies, banks, department stores, airlines, etc.</li><li>
To ensure the hotel&rsquo;s web pages and OTA pages are up to date and advice on keeping site dynamic for Internet related exposure and advertising.</li><li>
To ensure the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising and E-Commerce.</li></ul>
Other Duties:
<ul><li>To maintain good relationships with their colleagues and all other departments.</li><li>
To report to duty punctually always wearing the correct uniform/attire and nametag.</li><li>
To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
To provide friendly, courteous and professional service always.</li><li>
To ensure that the correct brand standards and methods of service are maintained as stated in the Brand Standards.</li><li>
To respond to any changes in the department as dictated by the needs of the industry, brand or hotel.</li><li>
To be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>
To attend training and meetings as and when required.</li><li>
To assess situations and to be able to react accordingly through analysis and perspective.</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years&rsquo; experience in the marketing, digital or related professional area.</li><li>
Strong luxury hotel background is preferred.</li><li>
Fluency in English, written and spoken. Fluency in Arabic is appreciated.</li></ul></div>

Marketing Assistant

Jungle Beige Advertising

The Assistant Bar Manager supports the Bar Manager in overseeing the daily operations of the bar, ensuring exceptional guest service, maintaining high beverage quality standards, maximizing revenue, controlling costs, and leading the bar team. The role is responsible for ensuring compliance with company policies, health and safety regulations, and liquor licensing requirements.Key ResponsibilitiesOperational Management<ul><li>Assist in managing the daily operations of all bar outlets.</li><li>Ensure efficient and smooth bar service during all operating hours.</li><li>Maintain high standards of cleanliness, hygiene, and presentation.</li><li>Monitor beverage preparation and service according to hotel standards.</li><li>Ensure all opening and closing procedures are completed correctly.</li><li>Resolve guest complaints professionally and promptly.</li></ul>Team Leadership<ul><li>Supervise bartenders, bar waiters, and support staff.</li><li>Conduct daily briefings and assign duties.</li><li>Train, coach, and motivate employees to deliver excellent service.</li><li>Monitor staff performance and recommend disciplinary or reward actions.</li><li>Prepare duty rosters and ensure adequate staffing levels.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor beverage stock levels and conduct regular inventory counts.</li><li>Assist in ordering beverages, supplies, and bar equipment.</li><li>Minimize wastage, breakage, and beverage losses.</li><li>Ensure proper storage and rotation of stock (FIFO).</li><li>Monitor beverage costs and support cost-control initiatives.</li></ul>Financial Responsibilities<ul><li>Support the Bar Manager in achieving revenue and profitability targets.</li><li>Promote upselling of beverages and premium products.</li><li>Monitor daily sales and prepare operational reports.</li><li>Ensure accurate billing and cash handling procedures.</li></ul>Guest Service<ul><li>Deliver exceptional guest experiences and personalized service.</li><li>Build positive relationships with regular guests.</li><li>Handle guest feedback promptly and professionally.</li><li>Ensure responsible alcohol service at all times.</li></ul>Health, Safety &amp; Compliance<ul><li>Ensure compliance with UAE Municipality regulations and hotel policies.</li><li>Follow food safety, hygiene, and HACCP standards.</li><li>Ensure compliance with liquor licensing laws.</li><li>Maintain a safe working environment for guests and employees.</li></ul>Administration<ul><li>Assist in preparing daily, weekly, and monthly reports.</li><li>Maintain attendance and leave records for bar employees.</li><li>Coordinate with Purchasing, Stores, Kitchen, and Finance departments.</li><li>Support promotional events and beverage menu updates.</li></ul>Qualifications<ul><li>Diploma or Bachelor's degree in Hospitality Management or a related field.</li><li>WSET, bartending certification, or beverage-related certification is an advantage.</li></ul>Experience<ul><li>Minimum 3&ndash;5 years of experience in hotel bar operations.</li><li>At least 1&ndash;2 years in a supervisory or assistant management role.</li><li>Experience in a 4-star or 5-star hotel is preferred.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of wines, spirits, cocktails, beers, and beverage trends.</li><li>Inventory management and cost control skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in POS systems and Microsoft Office.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Strong organizational and time-management skills.</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Assistant Bar Manager

Andaz

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager &ndash; Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.
Key Responsibilities
<ul><li>Support the day-to-day operations of the Front Office.</li>
<li>Deliver exceptional, personalized guest experiences.</li>
<li>Lead, coach, and motivate the Front Office team.</li>
<li>Handle guest concerns professionally and efficiently.</li>
<li>Coordinate with other departments to ensure smooth hotel operations.</li>
<li>Maintain Hyatt and Andaz brand standards.</li></ul> 
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>Minimum 2 years' experience as an Assistant Manager, Team Leader, or Supervisor in Front Office or Guest Relations within an upscale or luxury hotel.</li>
<li>Strong communication, leadership, and guest service skills.</li>
<li>Excellent problem-solving and organizational abilities.</li>
<li>Experience with Opera Cloud/ PMS is an advantage.</li>
<li>Diploma or degree in Hospitality Management or a related field is preferred.</li>
<li>Language Preference- Russian/ German/French/Spanish</li></ul></div></div></div>

Assistant Manager- Front Office

Golden Sands Hotel Apartments

Skills Required:Must have a proven work experience as a Receptionist, Front Office Representative or similar roleMust have an excellent spoken and written communication skills.Must have an excellent customer service skills.Must have professional attitude and appearanceMust have an excellent organizational skillsMust have ability to be resourceful and proactive when issues ariseMust have a professional phone demeanor, hands-on experience with office equipment (e.g. fax machines and printers)Must have strong computer software proficiency.Must have multitasking and time-management skills, with the ability to prioritize tasksMust be able to handle cash and credit transactions.Must have ability to maintain calm, polite, and patient in stressful situations.As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role require working in shifts, so flexibility is a plus.Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Duties &amp; Responsibilities:&middot; Greet and welcome guests as soon as they arrive at the front desk, recognized and maintain eye contact in accordance with hotel Brand service standards and the goals of GSHA.&middot; Demonstrate comprehensive knowledge of Front Office procedures and computer system.&middot; Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.&middot; Anticipate guest&rsquo;s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.&middot; Use guest name whenever possible in accordance with hotel standards.&middot; Be familiar with all room types, availability, rates, group movements, billing, daily events, promotions, VIP&rsquo;s.&middot; Handling guest messages, facsimiles, and mail, ensuring that the information is passed on is accurate, complete, and promptly delivered.&middot; Convey information and messages to appropriate personnel in a timely and efficient manner.&middot; Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.&middot; Be aware of facilities and points of interest within Dubai and surrounding areas to assist with any guest inquiries.&middot; Ensure all necessary information is obtained upon check-in, following hotel credit procedures.&middot; Be familiar with all vouchers and group billing procedures.&middot; Adhere to hotel credit procedures and policies at all times.&middot; Handle the guest checkout process, ensuring billing processes and manual postings are conducted in accordance with hotel standards.&middot; Maintain cash float and accurately handle money at all times.&middot; Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests.&middot; Maintain daily logbook and conduct informative handover to next shift ensuring that all relevant information is passed on clearly.&middot; Maintain a clean and tidy work area in accordance with the hotel standards.&middot; Adhere to hotel policy regarding uniform and personal presentation.&middot; Ensure that your Manager is informed immediately of any emergency, security or health &amp; safety matter.&middot; Perform any additional duties as requested by Hotel Management.Pay: From AED10,000.00 per monthWork Location: In person

Receptionist (Emirati national only)

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li>
Maintain the LQA service standards as required for the Outlet.</li><li>
Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP&rsquo;s arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food &amp; Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li><li>
Present children's menus when appropriate, and describe specials and alternative cuisine.</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.</li><li>
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>
Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li><li>
Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.</li><li>
Follow cash and credit card procedures according to the guidelines of the accounting department.</li><li>
Maintain a clean, neat and orderly restaurant throughout service.</li><li>
Polish cutlery, refill salt, pepper and sugar, creamers etc.</li><li>
Must be able to prepare/operate the coffee machine to make specialty coffee&rsquo;s/Tea&rsquo;s</li><li>
Must be able to make/ serve other beverages both non-alcoholic and alcoholic drinks.</li><li>
Ensure that work station is stocked with appropriate condiments at all times.</li><li>
Report any guest comments regarding food and beverage to manager</li><li>
Conscientious handling and maintenance of operating equipment.</li><li>
Learn and adhere to safety, sanitation, HACCP and hygiene policies</li><li>
Maintain good working relationships with colleagues, and all other departments.</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features.</li><li>
Perform opening/closing side duties as assigned and set all tables according to standards.</li><li>
Report to manager any kinds of deviation from set standard and procedures.</li><li>
Ensure that all service and storage areas are kept safe and clean</li><li>
Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>
Carry out cleaning and maintenance of the outlet</li><li>
Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.</li><li>
Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.</li><li>
Actively support in the Management in supervision of the operation/section to maintain service standards</li><li>
Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees</li><li>
Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.</li><li>
Must learn and be able to use the operating systems at Raffles Dubai.</li><li>
Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.</li><li>
Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ HERO.</li><li>
Use a hands-on approach to train and develop employees, demonstrate team building, and lead by example.</li><li>
Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.</li><li>
Carry out any other duties as and when assigned by the Management of the Hotel</li></ul> 

Qualifications 
<ul><li>
Experience in food &amp; beverage service.</li><li>
Strong supervisory skills with a hands-on approach and lead-by-example work style.</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>
Ability to find creative solutions with proven problem-solving capabilities offering support where required.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</li><li>
Experience of working with IT systems on various platforms.</li><li>
Strong communication skills.</li></ul> 

Additional Information 
<ul><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English , additional languages are a plus</li></ul></div>

Waiter

Marriott International

<div>Additional Information 
Job Number26083212 
Job CategorySales &amp; Marketing 
LocationPalm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li></ul>
OR
<ul><li>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.</li></ul> 
CORE WORK ACTIVITIES 
Hotel Marketing and Advertising
<ul><li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.</li></ul>
<ul><li>Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li></ul>
<ul><li>Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li></ul>
<ul><li>Manages F&amp;B media schedules and verifies prompt settlement of accounts.</li></ul>
<ul><li>Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups</li></ul>
<ul><li>Executes email marketing, and display advertising.</li></ul>
<ul><li>Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li></ul>
<ul><li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li></ul> 
Social Media Content Management
<ul><li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li></ul>
<ul><li>Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li></ul>
<ul><li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li></ul> 
Public Relations and Visual Asset Management
<ul><li>Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.</li></ul>
<ul><li>Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.</li></ul>
<ul><li>Manages assigned accounts as per the media account management system.</li></ul>
<ul><li>Writes and distributes all press releases for property events, promotions, and outlets.</li></ul>
<ul><li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li></ul>
<ul><li>Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.</li></ul>
<ul><li>Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.</li></ul>
<ul><li>Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).</li></ul>
<ul><li>Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.</li></ul>
<ul><li>Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li></ul>
<ul><li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li></ul>
<ul><li>Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.</li></ul> 
Direct Marketing and Collateral Development
<ul><li>Coordinates and executes Hotel and F&amp;B printed materials.</li></ul>
<ul><li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li></ul>
<ul><li>Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.</li></ul>
<ul><li>Promotes collection of competitors collateral and publicity on a monthly basis.</li></ul>
<ul><li>Manages the execution of F&amp;B direct marketing activities.</li></ul>
<ul><li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li></ul> 
General
<ul><li>Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.</li></ul>
<ul><li>Helps with the publication of hotel&rsquo;s newsletter(s).</li></ul>
<ul><li>Supports communications duties and functions as deemed necessary.</li></ul>
<ul><li>Assists in the liaison and execution of joint F&amp;B promotions.</li></ul>
<ul><li>Works with eCommerce to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.</li></ul>
<ul><li>Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.</li></ul>
<ul><li>Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.</li></ul>
<ul><li>Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.</li></ul>
<ul><li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Marketing & Communications Manager - F&B

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