operations manager

housekeeping attendant

housekeeping supervisor

guest service agent

restaurant manager

hotel service manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.
 
 
 
 Job Description
 
 
 
 Has responsibility for the overall operations of the Hotel&rsquo;s Rooms and Food &amp; Beverage including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.
 
 
 
 Key Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.
 </li>
 <li>
 Support the hotel&rsquo;s annual budgeting process and adhere to Accor established guidelines.
 </li>
 <li>
 Assist in managing the hotel&rsquo;s budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.
 </li>
 <li>
 Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals
 </li>
 <li>
 Follow ACCOR protocol in approving expenses, and obtaining the approval first from the General Manager and Financial Controller for items which require approval at this level before implementation.
 </li>
 <li>
 Be present to personally welcome key residents and patrons
 </li>
 <li>
 Be the host for Raffles Residents&rsquo; Evening Cocktail, if applicable.
 </li>
 <li>
 Help to ensure all Marketing and PR Communications are in compliance with Raffles Brand Marketing guidelines
 </li>
 <li>
 Support and help to prepare and submit the weekly GM reports to RVP of Operations and Brand President
 </li>
 <li>
 Communicate in an effective and timely manner with ExCom and the General Manager on matters which require the attention of ExCom and the General Manager
 </li>
 <li>
 Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.
 </li>
 <li>
 Comply with Raffles&rsquo; established guidelines on the hotel organizational structure and reporting lines, for example ExCom structure.
 </li>
 <li>
 Comply with Raffles&rsquo; established guidelines on recruitment, appointment and promotion of ExCom, Department Heads and colleagues.
 </li>
 <li>
 Comply with ACCOR &amp; Raffles&rsquo; established guidelines on staff fringe benefits.
 </li>
 <li>
 Be visible around the hotel and shows an active interest in our colleagues&rsquo; welfare by asking our colleagues how they are doing regularly.
 </li>
 <li>
 Lead by example in living the Raffles brand values and service culture as well as Code of Ethics
 </li>
 <li>
 Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner&rsquo;s representative
 
 
 </li>
 </ul>
 Follow appropriate protocol in communicating with the appointed Owner&rsquo;s representative and keeping the General Manager informed of such communications
 
 
 
 Qualifications
 
 
 
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Solid business / financial acumen with good understanding of luxury hotel operations
 </li>
 <li>
 Act as a role model in delivering elegant and understated service with sophistication
 </li>
 <li>
 Lead by example in building strong employee engagement
 </li>
 <li>
 Proven track record in leading a diverse culture of leaders and employees effectively
 </li>
 <li>
 Good communicator with fluency in English. Ability to communicate in a local language where the hotel operates (Arabic is desirable but not a must)
 </li>
 <li>
 Executive presence &ndash; self assured exuding quiet confidence and humility
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from reputable hotel schools preferred
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 Minimum of 5 years of luxury hotel management experience with strong Rooms &amp; F&amp;B background gained from working in key cities / resorts destinations globally.
 
 
 Additional Information
 
 
 Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates
</div>

Hotel Manager

AI Tech

Now Hiring: Hotel Sales ExecutiveLocation: Dubai, UAE Property Type: 4-Star Hotel (350 Rooms) Employment Type: Full-time Salary: AED 6,000 &ndash; 10,000 per month (plus attractive incentives)About UsWe are a prestigious 4-star hotel located in the heart of Dubai, featuring 350 stylish rooms and suites, award-winning restaurants and bars, and modern conference and event facilities. Known for our service excellence and dynamic guest experiences, our hotel caters to corporate travelers, leisure guests, and MICE groups from across the region and beyond.As part of our continued growth, we are looking for a motivated and energetic Hotel Sales Executive to join our Sales &amp; Marketing team. This is an exciting opportunity for a driven hospitality professional eager to grow their career in a fast-paced and rewarding sales environment.Job PurposeThe Hotel Sales Executive will support the Sales Department in generating new business, maintaining existing accounts, and maximizing revenue opportunities across corporate, leisure, and MICE segments. The role focuses on proactive sales calls, client servicing, and assisting the Sales Manager in achieving departmental targets and overall hotel goals.Key Responsibilities<ul><li>Actively source new business through sales calls, networking, and online platforms.</li><li>Support the Sales Manager and Director of Sales in implementing sales strategies and achieving revenue goals.</li><li>Handle inquiries, prepare quotations, and follow up on proposals to convert leads into confirmed business.</li><li>Maintain relationships with existing corporate clients, travel agents, OTAs, and event organizers.</li><li>Conduct site inspections and client meetings to showcase hotel facilities and services.</li><li>Maintain an updated database of clients and sales activities using CRM systems.</li><li>Monitor competitor activities and market trends to identify new opportunities.</li><li>Coordinate with the Reservations, Front Office, and Events teams to ensure seamless service delivery.</li><li>Participate in trade shows, exhibitions, and networking events when required.</li><li>Prepare regular activity reports and updates for the Sales Manager.</li></ul>Requirements<ul><li>Minimum 2&ndash;4 years of hotel sales experience in the UAE (preferably in 4-star or 5-star properties).</li><li>Solid understanding of the Dubai hospitality and corporate travel market.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Proficient in Microsoft Office and hotel sales systems .</li><li>Bachelor&rsquo;s degree or diploma in Hospitality, Business, or Marketing.</li><li>Valid UAE driving license (preferred but not mandatory).</li><li>Self-motivated, well-organized, and target-driven individual with a passion for sales and guest relations.</li></ul>What We Offer<ul><li>Competitive salary: AED 6,000 &ndash; AED 10,000 per month</li><li>Monthly incentive plan based on performance and revenue contribution</li><li>Career development and internal promotion opportunities within a growing hotel group</li><li>Comprehensive benefits including health insurance, meals, uniform, and duty transport (where applicable)</li><li>Exposure to a high-performing and award-winning hospitality environment</li></ul>Ideal CandidateYou are an ambitious and proactive sales professional who enjoys building connections, creating opportunities, and contributing to the hotel&rsquo;s success. You bring enthusiasm, professionalism, and a strong drive to achieve sales targets while providing exceptional client service. This role is ideal for someone looking to grow within the sales hierarchy of a reputable 4-star hotel brand in Dubai.How to ApplyIf you are passionate about hospitality sales and ready to take the next step in your career, please submit your CV and cover letter through this platform.Only candidates with relevant hotel sales experience in the UAE will be considered.Job Type: Full-timeExperience: Hotel Sales: 2 years (Required)Job Type: Full-timePay: AED6,000.00 - AED10,000.00 per month

Hotel Sales Executive

Accor Group

What You ll Do * Greet and escort guests to their tables with genuine warmth and professionalism * Maintain a high standard of presentation, grooming, and interpersonal interaction * Take guest reservations, manage waitlists, and coordinate table seating efficiently * Ensure guest satisfaction from arrival to departure by anticipating and addressing needs * Assist the restaurant manager and service team with daily operations and guest communication * Promote menu knowledge, special promotions, and handle guest inquiries with clarity * Collaborate with kitchen and service staff to ensure seamless service delivery * Monitor cleanliness and readiness of the dining area and entryway at all times * Participate in regular briefings and trainings related to service, safety, and hygiene standards * Maintain accurate guest records, hand over business cards, and support guest loyalty efforts * Log all guest concerns or special occasions to support personalized service * Adhere to Accor s safety, hygiene, fire, and emergency protocols Candidate Requirements * Diploma or degree in Hotel Management or Hospitality-related field * Strong interpersonal, communication, and customer service skills * Fluent in English; additional language proficiency is a plus * Previous experience in a hotel or upscale restaurant preferred * Well-groomed, organized, and adaptable in a fast-paced environment * Basic knowledge of POS systems and reservation platforms * Willingness to work in shifts, including evenings and weekends Why Join Us * Access to exclusive Accor employee benefits and global discounts * Opportunities for career advancement across Accor s worldwide network * Continuous learning through internal development academies * A values-driven culture that emphasizes trust, innovation, and respect * Play a central role in delivering exceptional guest moments every day About the Company Accor is a world-leading hospitality group with over 5,600 hotels, 45 brands, and a presence in more than 110 countries. In Dubai, Accor s diverse hotel portfolio offers dynamic opportunities for service professionals to grow and thrive. We believe in hospitality from the heart, encouraging every team member to bring passion, personality, and purpose to every guest interaction. Join us and shape the future of modern hospitality. Post Details

Restaurant Host - Guest Relations and Service Excellence - Accor Dubai

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. The Learning &amp; Quality Manager is responsible for developing, implementing, and maintaining training programs and quality standards across the hotel. This role ensures that all colleagues are equipped with the skills, knowledge, and attitude necessary to deliver exceptional guest experiences while maintaining compliance with brand and operational standards. The manager also leads quality assurance initiatives to continuously improve guest satisfaction and service excellence.<h4 class="jobSectionHeader"> 
Your day to day
</h4><h4 class="jobSectionHeader">
earning &amp; Development</h4>
<ul>
<li>Develop and implement the annual Learning &amp; Development plan aligned with the hotel's business goals.
</li>
<li>Conduct training needs analysis in coordination with department heads.
</li>
<li>Design, deliver, and evaluate training programs including induction, brand standards, service excellence, leadership development, and functional skills.
</li>
<li>Maintain accurate training records and track completion rates.
</li>
<li>Support department trainers and ensure training consistency across departments.
</li>
<li>Promote a learning culture and encourage career development among employees.
</li>
<li>Facilitate performance management workshops and support succession planning initiatives.
</li>
</ul><h4 class="jobSectionHeader">Quality &amp; Brand Standards</h4>
<ul>
<li>Ensure all operations comply with brand quality and service standards.
</li>
<li>Conduct regular quality audits and inspections in guest areas, F&amp;B outlets, and back-of-house.
</li>
<li>Lead the guest satisfaction program by monitoring feedback from surveys, online reviews, and comment cards.
</li>
<li>Analyze guest feedback trends and coordinate with departments for improvement action plans.
</li>
<li>Support pre-opening or rebranding training and quality implementation if required.
</li>
<li>Prepare and present monthly reports on training and quality performance to management.
</li>
</ul><h4 class="jobSectionHeader">Employee Engagement &amp; Communication</h4>
<ul>
<li>Foster a positive work environment that promotes teamwork, motivation, and employee engagement.
</li>
<li>Coordinate colleague recognition programs and employee activities.
</li>
<li>Communicate hotel initiatives, goals, and performance updates through training sessions and briefings.
</li>
<li>Support HR initiatives and contribute to employee retention strategies.</li></ul> 

What we need from you
<ul>
<li>Bachelor's degree in Hospitality Management, Human Resources, or related field.
</li>
<li>Minimum 3-5 years of experience in Learning &amp; Development or Quality Assurance in a 4 or 5-star hotel.
</li>
<li>Strong knowledge of hotel operations and service standards.
</li>
<li>Excellent presentation, facilitation, and communication skills.
</li>
<li>Proficiency in Microsoft Office and learning management systems (LMS).
</li>
</ul><ul><li>Certification in training or quality management (e.g., Train the Trainer, ISO, Six Sigma) is an advantage.
</li>
<li>Strong leadership and interpersonal skills
</li>
<li>Analytical and detail-oriented
</li>
<li>Passion for people development and service excellence
</li>
<li>High level of organization and time management
</li>
<li>Ability to inspire and engage teams</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Franchise Hotel - Learning & Quality Manager

Main Responsibilities * Assist the bartender in opening and closing the bar each shift * Keep the bar area fully stocked with liquor, mixers, garnishes, and bar tools * Clean and maintain bar surfaces, floor areas, coolers, and back storage regularly * Ensure all glassware, utensils, and equipment are sanitized and available for service * Support with setup and reset of the bar for shifts, events, or large guest volumes * Follow hygiene and safety procedures during service hours * Provide quick support during busy periods to ensure smooth guest service Preferred Qualifications * Prior experience as a barback or barman in a hotel, cruise ship, or bar setting * Background in hospitality or food and beverage service is preferred * Fluent in English; additional language skills are an advantage * Energetic, team-oriented, and reliable with attention to detail * Able to work flexible shifts, including weekends and evenings * Comfortable working in a themed or historic hospitality environment Perks and Benefits * Experience life aboard Dubai s most iconic hotel, steeped in British maritime history * Enjoy employee discounts across Accor s global network of properties * Access training and development via Accor Academies * Growth opportunities across international hotel brands and destinations * Be part of a unique guest service journey aboard the legendary QE2

Barback - QE2 Floating Hotel Support Services

Merex Investment Group

An opportunity has arisen for a Coordinator - Engineer to join the team in Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
 Coordinate all engineering work requests from other hotel departments and assign them to appropriate technicians.
 Maintain and monitor preventive maintenance (PPM) schedules for guest rooms, public areas, kitchens, laundry, HVAC systems, and other hotel equipment.
 Track completion of daily maintenance tasks, service orders, and guest complaints through the CMMS or manual logs.
 Maintain engineering records including PPM checklists, inspection logs, compliance certificates, and inventory records.
 Liaise with external contractors and vendors for service calls, repairs, inspections, and project work.

Hotel Coordinator

Brainstorm Human Resource Consultant

Job description:We are seeking a highly professional, trustworthy, and experienced Buttler or Villa Manager to oversee the smooth operations of our villas. This role requires loyalty, discretion, and exceptional organisational skills to manage staff, maintain service quality, and ensure the comfort of the family and their guests.Location - DubaiWe're looking for someone with hospitality experienceKey Responsibilities :Guest Services &amp; Hospitality1) Provide discreet, personalized service to the family and guests.2) Supervise meal service for breakfast, lunch, dinner, and snacks, ensuring presentation and timing are flawless.3) Ensure the kitchen staff report to her, and that menus are planned according to the family&rsquo;s likes, dislikes, and dietary preferences, including regional and cultural requirements.4) Ensure hospitality traditions (such as welcoming guests, serving refreshments, and respecting cultural norms) are maintained.5) Coordinate with chefs/cooks for special dietary needs.6) Curate ambiance through flowers, candles, evening lighting, and household presentation.7) Oversee and host family events, dinners, and celebrations within the villas.Household &amp; Staff Management1) Lead and supervise household staff including maids, gardeners, pool attendants, kitchen staff, and drivers.2) Manage scheduling, time off, and performance reviews, ensuring smooth daily operations.3) Train and enforce cleaning, service, and hospitality standards to maintain consistency.4) Ensure all staff execute duties professionally, on time, and to the family&rsquo;s satisfaction.Property &amp; Ambiance Management1) Oversee the condition and upkeep of the gardens, pool, and indoor/outdoor areas.2) Maintain flowers, candles, lighting, and decorative standards to enhance villa atmosphere.3) Supervise cleaning and maintenance standards, including lights, air conditioning systems, chillers, and generators.4) Develop and maintain household standards and checklists in line with family expectations.5) Conduct inspections to ensure readiness, cleanliness, and high standards are upheld.Wardrobe &amp; Travel Management1) Oversee and maintain the family&rsquo;s wardrobe organisation, laundry, ironing, and clothing care (including sarees, traditional wear, and delicate garments).2) Prepare wardrobes and packing for family and guest travel.3) Coordinate travel arrangements, including itineraries, packing, and liaison with staff or service providers.4) Ensure smooth transitions for arrivals, departures, and special trips.Administrative Duties1) Supervise and approve kitchen menus, event menus, and daily meal planning.2) Monitor inventories and household supplies, including kitchen, linens, flowers, beverages, and event items.3) Coordinate with vendors and service providers for supplies, maintenance.4) Manage household budgets, logs, and staff rosters.5) Report directly to the family with updates on household operationsRequirements1) Proven experience as a Butler, Estate Manager, or similar role in a luxury household or hotel.2) Absolute trustworthiness, discretion, and integrity in handling family and household matters.3) Strong leadership skills with the ability to manage diverse staff teams.4) Deep understanding of hospitality, and service etiquette.5) Excellent organisational skills and a sharp eye for detail.6) Flexible schedule, including evenings, weekends, festivals, and holidays.7) Familiarity with festival preparations and managing related d&eacute;cor, food, and hospitality.8) Managing staff for drivers, security, and delivery coordination.Location : DubaiAtleast 10 years of UAE experience.Company will provide single accommodation + foodJob Type: Full-timeJob Type: Full-timePay: AED10,000.00 - AED15,000.00 per monthExperience:<ul><li>Villa Manager/Butler: 7 years (Required)</li></ul>

Female Villa Manager - Hospitality Background

Explore 4765+ Hotel service manager in Dubai this November. Find roles across top companies and apply now to boost your career.