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hotel service supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25176835
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Procesar todos los registros de ingreso de los hu&eacute;spedes, verificar su identidad, la forma de pago, asignarles una habitaci&oacute;n, entregarles y activar las llaves de la habitaci&oacute;n. Abrir cuentas precisas para cada hu&eacute;sped seg&uacute;n sus requerimientos. Ingresar informaci&oacute;n sobre el programa de puntos Marriott Rewards. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Obtener los pagos antes de entregar las llaves de la habitaci&oacute;n y verificar o reajustar la facturaci&oacute;n. Recopilar y revisar los informes, registros y listas de imprevistos diarios. Completar los informes del cajero y los informes de cierre. Brindar indicaciones e informaci&oacute;n a los hu&eacute;spedes sobre la manera de llegar a destinos y ofrecer informaci&oacute;n sobre el hotel. Responder a las solicitudes de los hu&eacute;spedes contactando al personal apropiado si fuera necesario. Hacer un seguimiento para asegurarse de que se hayan atendido las solicitudes. Procesar todos los medios de pago, comprobantes, desembolsos y gastos. Balancear y entregar los recibos. Computar y asegurar la caja al comenzar y finalizar el turno. Obtener autorizaciones manuales y cumplir con todos los procedimientos de Contabilidad. Notificar a Prevenci&oacute;n de P&eacute;rdidas o a Seguridad cualquier denuncia de robo presentada por un hu&eacute;sped. Asistir a la gerencia en la capacitaci&oacute;n, evaluaci&oacute;n, asesoramiento, motivaci&oacute;n y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de "Garant&iacute;a de tratamiento justo y pol&iacute;tica de puertas abiertas". Cultivar y mantener relaciones de trabajo positivas, apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los empleados. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los hu&eacute;spedes con aprecio genuino. Hablar utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los tel&eacute;fonos utilizando el protocolo adecuado. Asegurar el cumplimiento de los est&aacute;ndares de calidad. Ingresar y localizar informaci&oacute;n mediante la utilizaci&oacute;n de computadoras o sistemas de punto de venta (Point of Sales, POS). Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
 
 
 APTITUDES DESEABLES
 
 
 Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General.
 
 
 Experiencia laboral af&iacute;n:Al menos 1 a&ntilde;o de experiencia laboral af&iacute;n.
 
 
 Experiencia como supervisor:Al menos 1 a&ntilde;o de experiencia como supervisor.
 
 
 Licencia o certificaci&oacute;n:Ninguna
 
 
 
 En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
 
 
 
 St. Regis Hotels &amp; Resorts, combinando el glamour atemporal con un esp&iacute;ritu de vanguardia, se compromete a brindar experiencias exquisitas en m&aacute;s de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los hu&eacute;spedes, ofrecido a la perfecci&oacute;n por un equipo de amables anfitriones que combinan la sofisticaci&oacute;n cl&aacute;sica con la sensibilidad moderna, as&iacute; como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International.
 
 Estar&aacute;s
 
 donde puedes llevar a cabo tu mejor trabajo,
 
 comenzar&aacute;s
 
 a cumplir tu prop&oacute;sito,
 
 formar&aacute;s parte
 
 de un incre&iacute;ble equipo mundial y
 
 te convertir&aacute;s
 
 en tu mejor versi&oacute;n.
</div>

Supervisor-Guest Service

Best Care Medical Services Company

Location: Doha, al-Azizia Job Type: Full-Time Industry: Hospitality / Accommodation Experience: 1&ndash;3 years preferred Accommodation Provided: YesJob Summary:We are currently seeking a Female Accommodation Supervisor to manage the operations and residents of our female-only accommodation facility. The ideal candidate will be responsible, organized, and compassionate, with a strong ability to maintain order, safety, and cleanliness within the premises.This position is open to female applicants only due to the nature of the accommodation and privacy of residents.Responsibilities:<ul><li>Supervise the day-to-day operations of the female accommodation facility.</li><li>Ensure all residents follow house rules and regulations.</li><li>Conduct regular room and facility inspections.</li><li>Coordinate housekeeping, maintenance, and security teams.</li><li>Maintain accurate records (occupancy, maintenance logs, incidents).</li><li>Resolve conflicts or resident complaints in a professional manner.</li><li>Monitor supplies and report any maintenance issues promptly.</li><li>Assist during check-in/check-out and room assignments.</li></ul>Requirements:<ul><li>Female candidates only (required for accommodation privacy).</li><li>Prior experience in facility or hostel management is preferred.</li><li>Strong organizational and leadership skills.</li><li>Good communication and interpersonal abilities.</li><li>Ability to work flexible hours, including weekends or evenings when required.</li></ul>Benefits:<ul><li>Free on-site accommodation</li><li>Competitive salary</li><li>Supportive work environment</li><li>health card</li><li>Opportunity for career growth</li></ul>To Apply: Click &ldquo;Apply Now&rdquo; or send your resume to this WhatsApp number +97430266110Job Types: Full-time, Contract Contract length: 24 monthsPay: QAR1,000.00 - QAR2,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>supervisor: 3 years (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Accommodation Supervisor (female only)

<div>Additional Information 
Job Number25190517 
Job CategoryHousekeeping &amp; Laundry 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
A rewarding career within one of the most recognized and prestigious luxury brands in the world.
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
<ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
OUR EXPECTATIONS FROM THE ROLE: 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all an providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hotel Cleanliness Supervisor

Grand Tourist Hotel Muscat

About the Hotel: Plaza Inn is a distinguished 4-star hotel known for providing exceptional hospitality and a superior guest experience. We are seeking a motivated and experienced F&amp;B Service Supervisor to lead our Food &amp; Beverage service team.Job Summary: The F&amp;B Service Supervisor will oversee the daily operations of the Food &amp; Beverage outlets, ensuring high standards of service, guest satisfaction, and smooth coordination between the front-of-house team and the kitchen.DUTIES &amp; RESPONSIBILITIES:<ul><li>Supervises, coordinates and directs the prompt, efficient andquality service to the guest as per the standard set by the company.</li><li>Controls and analyzes on daily basis the following:</li><li>Guest satisfaction</li><li>Guest Contact</li><li>Employees satisfaction</li><li>Sanitation, cleanliness &amp;Hygiene (front &amp; back house)</li><li>Operational requirements</li><li>Ensures optimum performance in each of the above areas.</li><li>Ensures optimal service to the guest is provided while maximizing profit potential.</li><li>Established and maintains effective employee relations.</li><li>Ensure proper staffing levels are maintained while balancing quality and sales with daily/ seasonal staffing demands.</li><li>To conduct stafforientation, training, on job performance, coaching and counseling.</li><li>Develop a standard training program in the restaurant, as well as a monthlytraining calendar, implement on the job training sessions for the restaurant staffs in a way to meet the training goals.</li><li>Produces and implement creative promotional programs for the restaurant with thegoal of maximizing sales and visibility and develops annual promotional activities calendar in coordination with the F&amp;B Manager.</li></ul>Requirements:<ul><li>Proven experience as an F&amp;B Supervisor in a 4-star hotel or similar environment</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Knowledge of food &amp; beverage service standards and procedures</li><li>Ability to work under pressure in a fast-paced environment</li><li>Professional appearance and customer-focused attitude</li><li>Flexibility to work in shifts, including weekends and public holidays</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>DO YOU HAVE VALID QATAR ID?</li><li>CAN YOU GET NOC FOR SPONSORSHIP TRANSFER?</li><li>If Selected can you join Immediately?</li></ul>

F&B Service Supervisor (Female)

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
We are seeking a professional and customer-focused Front Office Supervisor to join our team at Swissotel Corniche Park Towers Doha. As the face of our organization, you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team.<ul><li>
Oversee daily front office operations, including check-ins, check-outs, guest inquiries, and billing procedures</li><li>
Lead, train, and motivate the front office team to maintain high standards of customer service</li><li>
Manage room inventory, maximize occupancy rates, and monitor front office performance metrics</li><li>
Resolve guest complaints and collaborate with other departments to coordinate guest services</li><li>
Implement and maintain standard operating procedures for the front office</li><li>
Ensure compliance with hotel policies, safety regulations, and local laws</li><li>
Handle financial transactions and maintain accurate records</li></ul><div> 
Qualifications</div> 
<ul><li>
Proven experience as a Front Office Supervisor or in a similar hospitality role</li><li>
Strong leadership, communication, and customer service skills</li><li>
Fluency in English and Arabic</li><li>
Excellent problem-solving and multitasking abilities in a fast-paced environment</li><li>
Proficiency in hotel management systems and industry best practices</li><li>
Detail-oriented with strong organizational and financial management skills</li><li>
Ability to ensure compliance with hotel policies and local regulations</li></ul></div>

Front Office Supervisor

Hilton

<div>Housekeeping Supervisor at The Plaza Doha LXR hotels &amp; resorts
Housekeeping Floor Supervisor 
 
 
What will I be doing? 
As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:<ul>
<li>Allocate work duties to Team Members</li>
<li>Perform routine inspections of all check out rooms and spot checks of all occupied rooms</li>
<li>Report and follow up on any maintenance defects or other issues</li>
<li>Inspect, routinely, service areas, store rooms and corridors</li>
<li>Schedule and supervise deep cleaning and any other projects</li>
<li>Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required</li>
<li>Manage, efficiently, stock control and the maintenance of equipment</li>
<li>Provide excellent Guest service, including VIP and other special requirements</li>
<li>Ensure the adherence to hotel brand standards at all times</li></ul>
What are we looking for? 
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a Housekeeping supervisory role</li>
<li>A successful track record of managing a team</li>
<li>Strong organizational and analytic skills</li>
<li>An attention to details</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Supervisor at The Plaza Doha LXR hotels & resorts

<div>Food and Beverage Supervisor
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. 
 
 
What will I be doing? 
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Supervise Food and Beverage Outlet operations</li>
<li>Communicate and delegate tasks to the team</li>
<li>Ensure compliance of brand standards</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Represent needs of the team</li>
<li>Assist Food and Beverage management with achieving financial targets</li>
<li>Assist Food and Beverage management with training and development of team members</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous Food and Beverage experience</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in hotel industry</li>
<li>Previous experience in supervising and/or delegation</li>
<li>Willingness to develop team members and self</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Food and Beverage Supervisor

Explore 1416+ Hotel service supervisor in Doha this December. Find roles across top companies and apply now to boost your career.