assistant restaurant manager Jobs in Doha

assistant restaurant manager

hostess

laundry attendant

room attendant

housekeeping supervisor

housekeeping associate

Rosewood Doha

<div>
 <strong>
  Job Summary
 </strong>
 &nbsp;
 <br/>
 To ensure the smooth and efficient running of the Valet department relating to both guest laundry and dry cleaning. To be prompt and courteous when dealing with guests and associates.&nbsp;
 <br/>
 <strong>
  Essential Duties and Responsibilities
 </strong>
 <ul>
  <li>
   Ensure that all company brand standards have been implemented.
  </li>
  <li>
   Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  </li>
  <li>
   Contribute to the collective commitment of a unique guest experience - to create a sense of place.
  </li>
  <li>
   Support new members of the housekeeping team.
  </li>
  <li>
   Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.
  </li>
  <li>
   Ensure that the Valet service is open and operating at specified times throughout the week.
  </li>
  <li>
   Ensure that all guest laundry and dry cleaning collected throughout the day is checked for the correct room number and that all items of clothing are checked and listed correctly before items are sent for processing.
  </li>
  <li>
   Inspect pockets of every item for any valuable items left by the guest and associate as well.
  </li>
  <li>
   Maintain the daily production report and submit it to the Supervisor at every end of the day.
  </li>
  <li>
   Scrutinize every item for any defects and other discrepancies and report to the Supervisor or appropriate action to be taken.
  </li>
  <li>
   After the processing of all item&rsquo;s segregates, sorts and thoroughly checks every article, ensuring the fullest quality standard of cleaning or pressing, before putting into hangers and packing.
  </li>
  <li>
   Maintain the appropriate availability of all the processing supplies. Makes follow up with Supervisor to ensure the needed stocks are always on updated level.
  </li>
  <li>
   Make sure that all laundry and dry-cleaning charges are made to the correct guests.
  </li>
  <li>
   Upon the return of the guest laundry ensure that all items are present and placed in the correct room.
  </li>
  <li>
   Handover to the Evening Floor Supervisor any guest laundry not delivered.
  </li>
  <li>
   Ensure all held laundry is handed over to the Evening Floor Supervisor and items secured and when returned to guest.
  </li>
  <li>
   Ensure that all face cloths, other cloths and rags are washed in a timely manner.
  </li>
  <li>
   Ensure all paperwork is completed in a clear and accurate manner so that anybody reading it will be able to understand it.
  </li>
  <li>
   Ensure that all paperwork is carried out and is up to date.
  </li>
  <li>
   Ensure all health and safety guidelines for dry cleaning machinery are adhered to at all times.
  </li>
  <li>
   Carry out regular checks to ensure perc monitor is constantly switched on and functioning accurately.
  </li>
  <li>
   Ensure regular cleaning tasks are being carried out for all valet and dry-cleaning machinery.
  </li>
  <li>
   Report any mechanical faults to housekeeping leadership as soon as they occur.
  </li>
  <li>
   Deal with guest and associate queries.
  </li>
  <li>
   Be responsible for any pressing or repair work carried out and charges made.
  </li>
  <li>
   Keep the Valet area clean and tidy. Hand over key cards to Security at the end of the shift.
  </li>
  <li>
   Work overnight when required.
  </li>
  <li>
   Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required.
  </li>
  <li>
   Ensure all associates equipment is well maintained and in proper working order.
  </li>
  <li>
   Report immediately any matters concerning the security of guest rooms to the security department.
  </li>
  <li>
   Ensure safety and return of all key cards and mobile phones. Report any loss of key card or mobile phone immediately to the housekeeping office.
  </li>
  <li>
   Ensure lost and found items are turned directly into Housekeeping and the lost property procedure follows.
  </li>
  <li>
   Gifts from guests must be accompanied by a signed authorization from the guest and securities pass out before they can be removed from the hotel.
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition of the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission and core values at all times.&nbsp;
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures. as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures&nbsp;
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
 </strong>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
</div>


Laundry Runner Associate

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25129714<br>
<b>Job Category</b>Housekeeping &amp; Laundry<br>
<b>Location</b>The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of &lsquo;Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the &lsquo;Do Not Disturb' list. Complete required Housekeeping paperwork.</p><p><br>
</p><p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATION</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p><br>
</p></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Housekeeping Coordinator

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25132597
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Housekeeping &amp; Laundry
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Le M&eacute;ridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar, 14022VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Hotel Cleanliness Expert

Accor

<div><b>Company Description</b><p><b><br>
La Cigale Hotel Managed by Accor</b> is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of <b>Accor</b>, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.</p><p><b>
What is in it for you:</b></p><ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul><p><b>
Why work for Accor?</b></p><ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>
Do what you love, care for the world, dare to challenge the status quo! <b>#BELIMITLESS</b></p><b><br>
Job Description</b><p><br>
What you will be doing<b>:</b></p><ul><li>
Be responsible for all cleaning of guest rooms.</li><li>
Ensure that to have enough quantity of guest amenities on your trolley.</li><li>
Ensure the work quality up to standard.</li><li>
Handle all service matters to guests.</li><li>
Strictly follow Lost and Found procedure.</li><li>
Be aware of the daily hotel activities and has product knowledge of all the hotel facilities.</li><li>
Proper grooming at all times.</li><li>
Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work.</li><li>
Check and make note of all the room with&rdquo; Do Not Disturb&rdquo; sign before the end of the shift.</li><li>
Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.</li><li>
At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.</li></ul><p></p><b><br>
Qualifications</b><p><br>
Your experience and skills include:</p><ul><li>
Previous experience in Hotel Housekeeping department desirable</li><li>
Previous experience in 5 star property desirable</li><li>
Must be proactive with a meticulous eye for detail</li><li>
Dynamic, energetic, creative and thrives under pressure</li></ul><br>
<b>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Housekeeping Attendant

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
To manage the day-to-day activities of the Housekeeping Department in close liaison with the Director of Heart of House and their deputies with a clear focus on people development and const control without impact on quality whilst ensuring standards in the department are maintained.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div><ul><li>
Ensure that all company brand standards have been implemented and are adhered to within the Housekeeping Department.</li><li>
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>
Contribute to the collective commitment of a unique guest experience by fostering a supportive and positive work environment.</li><li>
Ensure all new housekeeping team members are onboarded in line with the company standard during their probation period.</li><li>
Review guest requests prior to arrival and ensure that they are properly set up in a timely manner.</li><li>
Handle guests&rsquo; concerns and comments and find a proper resolution to ensure guest satisfaction in line with the company&rsquo;s relevant procedures.</li><li>
Assist with the supervision of all housekeeping associates and contractors employed within the department.</li><li>
Oversee the day-to-day housekeeping operation by being on the guestroom floors, public areas and back of house. Carrying out spot checks and following-up were necessary.</li><li>
Assist the Housekeeping Manager in the overall running of the housekeeping department and to deputize for in their absence.</li><li>
Receive and take ownership of any guest complaints. Perform any appropriate investigation and follow-up with guests and associates.</li><li>
Control and compile associate rotas ensuring correct staffing levels dependent upon the Hotels occupancy and other staffing needs.</li><li>
Plan and monitor all aspects of time and attendance in line with budgets and forecasts.</li><li>
Ensure the time and attendance is accurately recorded in a timely manner.</li><li>
Assist in the checking of rooms for guests deemed SAG depending on departmental procedures.</li><li>
Identify the training requirements organize and follow through on-the-job training in close liaison with Housekeeping Manager and Floor Supervisors.</li><li>
Assist in carrying out linen inventories as directed by the Assistant Director of Room - In charge of Heart of house / Housekeeping manager. Order cleaning and guest supplies.</li><li>
Overseeing inventory control, meticulously managing cleaning supplies, linens, and amenities to maintain the hotel's impeccable standards of service and guest satisfaction.</li><li>
Complete any special assignments directed by the Assistant Director of Room -In charge of Heart of house / Housekeeping manager promptly.</li><li>
Recommend hiring, developing, counseling, motivating and disciplining associates in accordance with hotel policies. Ensure that the Hotels grievance, disciplinary and guarantee of fair treatment procedures are followed.</li><li>
Assist with appraising performance of associates within the Housekeeping Department.</li><li>
Ensure proper care of furniture, fixtures, and equipment within the Hotel.</li><li>
Ensure all associates attend fire, health and safety and bomb evacuation procedures.</li><li>
Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required. Ensure all associates equipment is well maintained and in proper working order.</li><li>
Report immediately any matters concerning the security of guest rooms to the security department.</li><li>
Ensure safety and return of all key cards and Duty Phones. Report any loss of key card of Duty Phone immediately to the housekeeping office.</li><li>
Ensure lost and found items are turned directly into Security and the lost property procedure followed. Ensure all floors are stocked properly with correct supplies.</li><li>
Stock and replace missing items in minibars and guest rooms, inspect and clean the minibars in accordance with departmental procedures and policies.</li><li>
Maintain, track and complete daily worksheet of minibar stock and post to guest accounts via iPad device.</li><li>
Ensure products in minibar and guest room are not expired and take the proper procedure to remove and replace those products as necessary. Ensure rotation of all minibar products.</li><li>
Monitor and report any misuse or unexplained stock discrepancies.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>
Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li><li>
Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li><li>
Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div><b><br>
Other</b></div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Assistant Housekeeping Manager

Raffles

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><p><br>
The Housekeeping Runner supports the housekeeping team by ensuring timely and efficient delivery and collection of linens, amenities, and cleaning supplies between the housekeeping department, guest floors, and other hotel departments. This role is essential to maintaining smooth housekeeping operations and contributes directly to guest satisfaction.</p><p>
Key Responsibilities:</p><ul><li>
Deliver clean linens, towels, amenities, and supplies to guest floors and housekeeping staff as required.</li><li>
Collect used linens, towels, and trash from guest floors and return them to the laundry or designated collection points.</li><li>
Assist housekeeping attendants with carrying heavy or bulky items when necessary.</li><li>
Maintain proper handling and storage of all linens and supplies to prevent damage or loss.</li><li>
Ensure housekeeping carts and storage areas are well-stocked, organized, and clean.</li><li>
Report any maintenance issues, lost property, or safety hazards encountered during rounds to the supervisor promptly.</li><li>
Follow all hotel safety, hygiene, and security protocols while performing duties.</li><li>
Support the housekeeping team with additional tasks as assigned to ensure smooth daily operations.</li><li>
Maintain good communication with housekeeping and other related departments to coordinate efficient workflows.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Previous experience in a similar role or basic knowledge of housekeeping operations is an advantage but not mandatory.</li><li>
Physically fit and capable of handling lifting, carrying, and standing for extended periods.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to work effectively both independently and as part of a team.</li><li>
Good communication skills in English.</li><li>
Reliable, punctual, and flexible to work shifts including weekends and holidays.</li></ul></div>

Housekeeping Runner

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
To ensure the smooth and efficient running of the Valet department relating to both guest laundry and dry cleaning. To be prompt and courteous when dealing with guests and associates.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div><ul><li>
Ensure that all company brand standards have been implemented.</li><li>
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>
Contribute to the collective commitment of a unique guest experience - to create a sense of place.</li><li>
Support new members of the housekeeping team.</li><li>
Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.</li><li>
Ensure that the Valet service is open and operating at specified times throughout the week.</li><li>
Ensure that all guest laundry and dry cleaning collected throughout the day is checked for the correct room number and that all items of clothing are checked and listed correctly before items are sent for processing.</li><li>
Inspect pockets of every item for any valuable items left by the guest and associate as well.</li><li>
Maintain the daily production report and submit it to the Supervisor at every end of the day.</li><li>
Scrutinize every item for any defects and other discrepancies and report to the Supervisor or appropriate action to be taken.</li><li>
After the processing of all item&rsquo;s segregates, sorts and thoroughly checks every article, ensuring the fullest quality standard of cleaning or pressing, before putting into hangers and packing.</li><li>
Maintain the appropriate availability of all the processing supplies. Makes follow up with Supervisor to ensure the needed stocks are always on updated level.</li><li>
Make sure that all laundry and dry-cleaning charges are made to the correct guests.</li><li>
Upon the return of the guest laundry ensure that all items are present and placed in the correct room.</li><li>
Handover to the Evening Floor Supervisor any guest laundry not delivered.</li><li>
Ensure all held laundry is handed over to the Evening Floor Supervisor and items secured and when returned to guest.</li><li>
Ensure that all face cloths, other cloths and rags are washed in a timely manner.</li><li>
Ensure all paperwork is completed in a clear and accurate manner so that anybody reading it will be able to understand it.</li><li>
Ensure that all paperwork is carried out and is up to date.</li><li>
Ensure all health and safety guidelines for dry cleaning machinery are adhered to at all times.</li><li>
Carry out regular checks to ensure perc monitor is constantly switched on and functioning accurately.</li><li>
Ensure regular cleaning tasks are being carried out for all valet and dry-cleaning machinery.</li><li>
Report any mechanical faults to housekeeping leadership as soon as they occur.</li><li>
Deal with guest and associate queries.</li><li>
Be responsible for any pressing or repair work carried out and charges made.</li><li>
Keep the Valet area clean and tidy. Hand over key cards to Security at the end of the shift.</li><li>
Work overnight when required.</li><li>
Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required.</li><li>
Ensure all associates equipment is well maintained and in proper working order.</li><li>
Report immediately any matters concerning the security of guest rooms to the security department.</li><li>
Ensure safety and return of all key cards and mobile phones. Report any loss of key card or mobile phone immediately to the housekeeping office.</li><li>
Ensure lost and found items are turned directly into Housekeeping and the lost property procedure follows.</li><li>
Gifts from guests must be accompanied by a signed authorization from the guest and securities pass out before they can be removed from the hotel.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures. as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</div><div>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Explore 136+ Housekeeping associate in Doha this September. Find roles across top companies and apply now to boost your career.

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