operations manager

restaurant manager

maintenance supervisor

front office manager

maintenance coordinator

housekeeping manager

Accor

<div>Company Description 
M&#1255;venpick Hotel &amp; Residences Riyadh 
Job Description 
Position Summary:
The Director of Rooms is a senior leadership role responsible for full oversight of the Rooms Division at M&ouml;venpick, including Front Office, Housekeeping, Guest Services, Concierge, Bell/Porter, and related support functions. The role ensures that guest satisfaction, operational efficiency, departmental profitability, and brand standards are consistently met or exceeded. 
Key Responsibilities / Duties:
1. Operational Leadership<ul><li>
Oversee day-to-day operations of all Rooms Division departments to ensure efficient, smooth guest experiences.</li><li>
Develop, implement, maintain, and monitor standard operating procedures (SOPs), service standards, policies, and quality control processes.</li><li>
Conduct regular inspections of guest rooms, corridors, public areas, back-of-house and ensure cleanliness, maintenance, safety, and brand hygiene standards.</li></ul>
2. Guest Experience &amp; Satisfaction<ul><li>
Monitor guest feedback (through GSS, online reviews, in-house feedback), analyses trends and drive continuous service improvements.</li><li>
Handle guest complaints and service recovery in a timely, effective manner, ensuring the guest&rsquo;s expectations are met.</li><li>
Ensure that all Rooms Division touchpoints deliver an exceptional guest experience (arrival, stay, departure, room condition, cleanliness, etc.).</li></ul>
3. Financial Performance / Revenue &amp; Budget Management<ul><li>
Develop and manage the Rooms Division budget, forecasts, and ensure revenue targets (including rooms revenue, upsells, etc.) are achieved.</li><li>
Monitor controllable costs &mdash; labour, housekeeping supplies, room amenities, energy usage, etc. Work with department heads to maintain or reduce costs in line with budgets.</li><li>
Analyse metrics such as occupancy, Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), room yield, cost per occupied room, etc. Use these metrics to drive decisions.</li></ul>
4. Team Leadership<ul><li>
Lead, coach, mentor and develop department heads and their teams (Front Office Manager, Housekeeping Manager, etc.).</li><li>
Hold regular departmental meetings, shift briefings, pre-shift planning to ensure alignment and communication.</li></ul>
5. Brand Standards &amp; Compliance<ul><li>
Ensure operations comply with M&ouml;venpick / Accor brand standards, local regulatory requirements (e.g. safety, hygiene, licensing).</li><li>
Oversee audits (internal, brand, third party) and ensure corrective actions are implemented and tracked.</li></ul>
6. Collaboration &amp; Cross-departmental Coordination<ul><li>
Work closely with other departments (Sales &amp; Marketing, Revenue Management, Engineering &amp; Maintenance, Food &amp; Beverage, Finance, HR, Security) to ensure coherence in hotel operations.</li><li>
Participate as member of the Executive Committee; contribute to hotel-wide strategic plans and decisions.</li></ul> 
Qualifications<ul><li> 
Education: Bachelor&rsquo;s Degree in Hotel Management, Hospitality, Business Administration, or related field preferred.</li><li>
Experience: Significant experience in rooms operations with progressive leadership roles. Experience covering both Front Office &amp; Housekeeping essential. Experience in a luxury or upscale hotel is an advantage.</li><li>
Management Skills: Strong leadership, ability to motivate and develop teams, excellent communication (verbal &amp; written), decision making and problem solving.</li><li>
Operational Competence: Knowledge of PMS systems, property management, forecasting, revenue-management basics, budgeting. Ability to interpret financial reports.</li></ul> 
Additional Information 
Core Competencies:<ul><li>
Guest-centric mentality</li><li>
High attention to detail</li><li>
Strong organizational skills</li><li>
Flexibility and ability to work under pressure</li><li>
Cultural sensitivity and ability to lead diverse teams</li><li>
Ability to work shifts, including weekends and holidays as required</li></ul>
Key Performance Indicators (KPIs):<ul><li>
Guest satisfaction scores (internal &amp; external)</li><li>
Rooms division profit margins</li><li>
Occupancy, ADR, RevPAR, yield</li><li>
Cost per occupied room / housekeeping cost controls</li><li>
Employee turnover / satisfaction within rooms division</li><li>
Audit compliance (brand &amp; safety)</li></ul></div>

Director of Rooms

Marriott International

<div>Additional Information 
Job Number25150688 
Job CategoryHousekeeping &amp; Laundry 
LocationThe Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of &lsquo;Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the &lsquo;Do Not Disturb' list. Complete required Housekeeping paperwork. 
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Housekeeping Coordinator

<div>Additional Information 
Job Number25142532 
Job CategoryHousekeeping &amp; Laundry 
LocationBab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Department Operations and Budgets
<ul><li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Ensures consistent workflow to minimize peaks and valleys in production.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li></ul>
<ul><li>Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li></ul>
<ul><li>Orders cleaning supplies and uniforms within budget.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Participates in the management of department&rsquo;s controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Works effectively with the Engineering department on Laundry equipment maintenance needs.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul>
<ul><li>Operates all department equipment as necessary and reports malfunctions.</li></ul>
<ul><li>Develops, maintains and uses effective back-up plans for breakdowns.</li></ul>
<ul><li>Evaluates and implements new techniques, supplies and equipment.</li></ul> 
Leading Discipline Teams
<ul><li>Ensuring and maintaining the productivity level of employees.</li></ul>
<ul><li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encouraging and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul> 
Providing and Ensuring Exceptional Customer Service
<ul><li>Providing services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Ensuring employee success and event success recognitions are taking place in all shifts.</li></ul>
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li></ul>
<ul><li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li></ul>
<ul><li>Effectively schedules employees to business demands and tracks employee time and attendance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Manages employee progressive discipline procedures.</li></ul>
<ul><li>Manages the employee performance appraisal process.</li></ul>
<ul><li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Laundry Manager

<div>Additional Information 
Job Number25142532 
Job CategoryHousekeeping &amp; Laundry 
LocationBab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
</div>&#1588;&#1585;&#1603;&#1577; &#1605;&#1575;&#1585;&#1610;&#1608;&#1578; &#1575;&#1604;&#1583;&#1608;&#1604;&#1610;&#1577; &#1607;&#1610; &#1588;&#1585;&#1603;&#1577; &#1578;&#1608;&#1601;&#1585; &#1601;&#1585;&#1589; &#1578;&#1608;&#1592;&#1610;&#1601; &#1605;&#1578;&#1603;&#1575;&#1601;&#1574;&#1577;. &#1606;&#1572;&#1605;&#1606; &#1576;&#1578;&#1608;&#1592;&#1610;&#1601; &#1602;&#1608;&#1609; &#1593;&#1575;&#1605;&#1604;&#1577; &#1605;&#1578;&#1606;&#1608;&#1593;&#1577; &#1575;&#1604;&#1582;&#1604;&#1601;&#1610;&#1575;&#1578; &#1608;&#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1579;&#1602;&#1575;&#1601;&#1577; &#1588;&#1575;&#1605;&#1604;&#1577; &#1578;&#1607;&#1578;&#1605; &#1576;&#1575;&#1604;&#1571;&#1588;&#1582;&#1575;&#1589; &#1601;&#1610; &#1575;&#1604;&#1605;&#1602;&#1575;&#1605; &#1575;&#1604;&#1571;&#1608;&#1604;. &#1606;&#1604;&#1578;&#1586;&#1605; &#1576;&#1593;&#1583;&#1605; &#1575;&#1604;&#1578;&#1605;&#1610;&#1610;&#1586; &#1593;&#1604;&#1609; &#1571;&#1610; &#1571;&#1587;&#1575;&#1587; &#1605;&#1581;&#1605;&#1610;&#1548; &#1605;&#1579;&#1604; &#1575;&#1604;&#1573;&#1593;&#1575;&#1602;&#1577; &#1608;&#1581;&#1575;&#1604;&#1577; &#1575;&#1604;&#1605;&#1581;&#1575;&#1585;&#1576;&#1610;&#1606; &#1575;&#1604;&#1602;&#1583;&#1605;&#1575;&#1569;&#1548; &#1571;&#1608; &#1571;&#1610; &#1571;&#1587;&#1575;&#1587; &#1570;&#1582;&#1585; &#1610;&#1594;&#1591;&#1610;&#1607; &#1575;&#1604;&#1602;&#1575;&#1606;&#1608;&#1606; &#1575;&#1604;&#1605;&#1593;&#1605;&#1608;&#1604;
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<div>
 
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Mgr-Laundry

Expleo Group

<div>Overview:
<div>
Murex Environment Manager for Banking project</div> 
<div></div>
Responsibilities:
<ul><li>Act as a first level support for already deployed Murex products, re-directing and following the issues with the corresponding support teams.</li><li>
Experience in DevOps GIT, stay on top of the release management life cycle including scheduling and coordinating environments used for different developers, and releases across the same project.</li><li>
Manage the different Murex environments assigned to the project, creating them, solving any issue that can happen during the building phase, troubleshooting in case an environment is not working as expected, and fixing any kind of issue (Murex, Java).</li><li>
Configuring the processing scripts, feeders, stored pro.</li><li>
Performing/Monitoring daily/monthly housekeep jobs related to Accounting, Market Data etc.</li><li>
Perform ad hoc operational requests such as file transfer, housekeeping activities, database masking, OS/DB patch updates etc.,</li><li>
Liaise with vendor to run diagnostics and troubleshooting for EOD issues.</li><li>
Monitor and tune performance of overall EOD.</li><li>
Perform sanity checks in Murex UI such as workflows, real time data etc.</li><li>
Work with DBA`s to troubleshoot performance issues with DB that impact the EOD batches Extract Murex reports batches/LRB and share with users.</li><li>
Analyse the Vulnerabilities raised on application and infrastructure and remediate them.</li><li>
Manage Murex Environments on LINUX RHEL.</li><li>
Ability to resolve feeder exceptions, overflow, crashes and to unblock stalled batches.</li></ul>
Essential skills:
<ul><li>Proficient with murex EOD architecture, key services and end to end process.</li><li>
Good understanding of murex log structure &amp; artefact location.</li><li>
Datamart Dynamic tables/Feeders/batch Configuration, scanner templates, processing script definition.</li><li>
Knowledge of Scheduling tools such as control M.</li><li>
Understanding and debugging bash, ant, Python/Perl scripts on LINUX RHEL.</li><li>
Knowledge of DB fundamentals such as query plan, SQL, indexing.</li><li>
Continuously monitor the environments.</li><li>
Ensuring all team members are adhering to engineering best practices.</li></ul>
Desired skills:
<ul><li>Monitoring the release process and collecting feedback from the different teams</li></ul><div>
Making improvements on a regular basis to the release process</div>
Experience:
<div>
5+ years of experience in Murex environment management</div></div>

Murex Environment Manager

Radisson Hotel Group

<div>Company Description 
Hospitality 
Job Description<ul><li> 
Inspect, maintain, and repair kitchen equipment such as ovens, stoves, grills, refrigerators, freezers, dishwashers, exhaust systems, etc.</li><li>
Maintain and service laundry equipment including washers, dryers, steamers, and ironers.</li><li>
Perform preventive maintenance according to schedules to avoid equipment breakdowns.</li><li>
Quickly respond to urgent repair requests from kitchen and housekeeping departments.</li><li>
Diagnose faults in electrical and mechanical systems and perform necessary repairs or recommend replacements.</li><li>
Coordinate with vendors for specialized repairs or parts procurement.</li><li>
Ensure compliance with health, safety, and fire regulations related to electrical and gas-powered appliances.</li><li>
Maintain documentation of maintenance activities and equipment history.</li><li>
Assist in installation and setup of new equipment when required.</li><li>
Keep maintenance tools and workshop area clean and organized.</li><li>
Inspect, maintain, and repair kitchen equipment such as ovens, stoves, grills, refrigerators, freezers, dishwashers, exhaust systems, etc.</li><li>
Maintain and service laundry equipment including washers, dryers, steamers, and ironers.</li><li>
Perform preventive maintenance according to schedules to avoid equipment breakdowns.</li><li>
Quickly respond to urgent repair requests from kitchen and housekeeping departments.</li><li>
Diagnose faults in electrical and mechanical systems and perform necessary repairs or recommend replacements.</li><li>
Coordinate with vendors for specialized repairs or parts procurement.</li><li>
Ensure compliance with health, safety, and fire regulations related to electrical and gas-powered appliances.</li><li>
Maintain documentation of maintenance activities and equipment history.</li><li>
Assist in installation and setup of new equipment when required.</li><li>
Keep maintenance tools and workshop area clean and organized.</li></ul> 
Qualifications<ul><li> 
Technical diploma or certification in Mechanical, Electrical, or Refrigeration trades.</li><li>
2&ndash;3 years of relevant experience in a hotel or commercial kitchen/laundry environment.</li><li>
Strong knowledge of electrical, plumbing, and gas systems related to commercial equipment.</li><li>
Ability to read and understand equipment manuals, technical diagrams, and schematics.</li><li>
Basic computer skills for reporting and maintenance logs.</li><li>
Strong problem-solving skills and ability to work independently under pressure.</li><li>
Good communication and teamwork skills.</li><li>
Willingness to work shifts, weekends, and be on-call if needed.</li></ul></div>

Kitchen & Laundry Equipment Technician

<div>Additional Information 
Job Number25143790 
Job CategoryFood and Beverage &amp; Culinary 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
This is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
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</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hygiene Manager

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