housekeeping supervisor hotel

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 This position is based at City Centre Rotana Doha
 
 
 As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the &lsquo;floors&rsquo;
 </li>
 <li>
 Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
 </li>
 <li>
 Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
 </li>
 <li>
 Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
 </li>
 <li>
 Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
 </li>
 <li>
 Thorough knowledge of all the products and services provided by Housekeeping
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Head Housekeeping Supervisor

Mandarin Oriental

<div>
 <ul>
 <li>
 Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.
 
 
 </li>
 </ul>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.
 
 
 <ul>
 <li>
 As a Housekeeping Supervisor, you will be responsible for the following duties:
 </li>
 <li>
 Maintain company&rsquo;s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels&rsquo; personal hygiene policy.
 </li>
 <li>
 Ensures key control procedures are maintained.
 </li>
 <li>
 Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen.
 </li>
 <li>
 Check room&rsquo;s day service and turn-down service daily and completes the evening turn-down check lists periodically.
 </li>
 <li>
 Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
 </li>
 <li>
 Gives feedback of employees work performance to the Housekeeping Manager
 </li>
 <li>
 Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies.
 </li>
 <li>
 Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook.
 </li>
 <li>
 Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms.
 </li>
 <li>
 Updates Room status and Guest discrepancies all the time and reports to F/O.
 </li>
 <li>
 At all times the services and the standards to be according to Welcome charter &amp; SOP of the Dept.
 </li>
 <li>
 Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level.
 </li>
 <li>
 Assist with emergency procedures such as evacuation, fire and bomb threats.
 </li>
 <li>
 Perform any duty assigned by the housekeeping management team.
 </li>
 <li>
 Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers.
 </li>
 <li>
 Reports and follows up all maintenance
 </li>
 <li>
 Performs turn down training with new and existing staff.
 </li>
 <li>
 Ensures that break times are followed by his/her staff.
 </li>
 <li>
 Physically checks all discrepancies as per discrepancy report.
 </li>
 <li>
 Report any guest complaints/comments to the Housekeeping Manager.
 </li>
 <li>
 Ensure that all staff under your supervision follows strictly the lost and found procedures.
 </li>
 <li>
 As Housekeeping Supervisor, we expect from you:
 </li>
 <li>
 Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.
 </li>
 <li>
 In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.
 </li>
 <li>
 Must maintain a well-groomed and professional appearance at all times.
 </li>
 <li>
 Excellent command of written and spoken English.
 </li>
 <li>
 Possesses a pleasant personality with a positive attitude&mdash;energetic, friendly, adaptable, self-motivated, and capable of working independently.
 </li>
 <li>
 Our commitment to you
 </li>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 If you are interested in joining our team apply today!
 </li>
 </ul>
</div>

Housekeeping - Supervisor

Diplomatic Club

<div><div><h4 class="jobSectionHeader">Section</h4>
Facility Management
<h4 class="jobSectionHeader">Department</h4>
Facility Management
<h4 class="jobSectionHeader">Qualification</h4>
Bachelor&rsquo;s degree in business administration/marketing
<h4 class="jobSectionHeader">Experience</h4>
Minimum 3 years of sales experience in facility management, manpower supply, cleaning services, hospitality services, landscaping, pest control, or related industries.
<h4 class="jobSectionHeader">Skills</h4>
<div><ul><li>Minimum 3 years of sales experience in facility management, manpower supply, cleaning services, hospitality services, landscaping, pest control, or related industries.</li>
<li>Proven track record in selling manpower outsourcing services and facility management solutions.</li>
<li>Presentation and proposal preparation skills</li>
<li>Bachelor&rsquo;s degree in business administration/marketing</li>
<li>Additional certifications in Sales, Business Development, or Facility Management will be an advantage.</li>
<li>Experience in the Qatar/GCC market is highly preferred.</li>
<li>Existing network of corporate and government clients will be an advantage.</li>
<li>Provide management with accurate market feedback and business insights.</li>
<li>Strong time management and organizational skills</li>
<li>Well-versed in MS Office Applications (Excel/Word, PowerPoint)</li>
<li>Excellent communication skills in both Arabic and English, with fluency in written and spoken communication</li>
<li>Understanding of market trends and competitor analysis.</li>
<li>Valid Qatar driver&rsquo;s license</li>
</ul></div><h4 class="jobSectionHeader">Job Description</h4>
<div><ul><li>Identify and develop new business opportunities within corporate, hospitality, healthcare, educational, commercial, industrial, and government sectors.</li>
<li>Promote facility management manpower outsourcing services for:</li>
<li><ul><li>Housekeeping staff</li>
<li>F&amp;B service personnel</li>
<li>Engineering &amp; maintenance technicians</li>
<li>Support services staff</li>
<li>Landscaping</li>
<li>Pest control</li>
<li>Front office receptionist services</li>
<li>Fa&ccedil;ade cleaning</li>
<li>Security</li>
</ul></li><li>Generate leads through networking, cold calling, referrals, and market research.</li>
<li>Conduct client meetings, presentations, and site visits to understand customer requirements.</li>
<li>Prepare and submit proposals, quotations, technical submissions, and tender documents.</li>
<li>Negotiate pricing, commercial terms, and service agreements to secure contracts.</li>
<li>Establish and maintain long-term relationships with existing and prospective clients.</li>
<li>Act as the primary point of contact for customer inquiries and sales-related matters.</li>
<li>Follow up on quotations and proposals to ensure timely closures.</li>
<li>Ensure high levels of client satisfaction and retention.</li></ul></div></div></div><div></div>

Sales Executive

Pullman Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 
 What you will be doing:
 
 
 
 <ul>
 <li>
 Responsible for upkeep of guest floors, public areas and back areas as per standards.
 </li>
 <li>
 Manage and supervise all tasks of his/her staff
 </li>
 <li>
 Ensure that guest supplies are replenished
 </li>
 <li>
 Optimizes work productivity by effectively scheduling and allocating all available resources, recommends changes in methods, equipment, to department in order to improve departmental standards/productivity and ensures implementation of the same.
 </li>
 <li>
 Responsible for ensuring that team follows periodical cleaning schedules.
 </li>
 <li>
 Ensures guest requirements and requests are promptly and efficiently responded in order to achieve higher customer satisfaction.
 </li>
 <li>
 Conduct regular room checklists
 </li>
 <li>
 Record room status in allocated section accurately
 </li>
 <li>
 Comply with hotel&rsquo;s health, safety and hygiene policies
 </li>
 <li>
 Ensure employees are informed daily about priorities to personalize service.
 </li>
 <li>
 Any other duties assigned by the Management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience in a similar capacity in 5* hotels.
 </li>
 <li>
 Experience in luxury or upscale hospitality segment is preferred.
 </li>
 <li>
 Strong guest relations and problem solving abilities.
 </li>
 <li>
 Ability to work well under pressure in a fast paced environment
 </li>
 <li>
 Ability to work cohesively and collectively as part of a team.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
 
</div>

Housekeeping Supervisor

Prime Z Facility Management & Services

Job Vacancy: Housekeeping Executive ManagerWe are seeking an experienced Housekeeping Executive Manager to join our Facility Management Company and lead housekeeping operations across multiple client sites.Key Responsibilities<ul><li>Supervise, train, and schedule housekeeping staff.</li><li>Conduct routine inspections to ensure cleanliness and hygiene standards.</li><li>Create and implement housekeeping SOPs and quality control procedures.</li><li>Ensure compliance with health, safety, and environmental regulations.</li><li>Manage inventory of cleaning materials, equipment, and supplies.</li><li>Coordinate with other departments to address facility needs.</li><li>Handle staff performance evaluations and disciplinary actions.</li><li>Prepare operational reports and maintain accurate documentation.</li><li>Ensure client satisfaction and respond promptly to service requests.</li><li>Manage and oversee daily housekeeping operations across assigned facilities.</li></ul>Job Requirements:<ul><li>Minimum 5 years of experience in housekeeping operations, preferably in the hotel or facility management industry.</li><li>At least 2 years of experience in a supervisory or managerial role.</li><li>Strong leadership, communication, and organizational skills.</li><li>Good knowledge of cleaning methodologies, equipment, and safety standards.</li><li>Ability to manage multiple sites and large housekeeping teams.</li><li>Proficiency in Microsoft Office and report preparation.</li><li>Valid driving license is an advantage.</li></ul>Preferred Profile<ul><li>Hotel Management, Hospitality, or related qualification.</li><li>Experience in managing housekeeping services for commercial, residential, hospitality, or mixed-use facilities.</li><li>Customer-focused with strong problem-solving abilities.</li></ul>Work Location: In person

House Keeping Executive manager

IHG Hotels & Resorts

<div>About Us
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You&rsquo;ll find us in the exclusive West Bay area, close to the city&rsquo;s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, ensure a memorable stay.
Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
What&rsquo;s the job? 
As a Housekeeping Attendant you are responsible to clean guest rooms, suites and/or public area assigned by your supervisor in a timely and thorough manner to ensure total guest satisfaction. Promote the desired work culture by living the 5 winning ways value &ndash; Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.
Your day-to-day<ul><li>
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.</li><li>
May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc</li><li>
Notify supervisor when service is complete so rooms may be sold or occupied.</li><li>
Report any room unable to be serviced to supervisor according to established procedures.</li><li>
Report to supervisor needed repairs or unsafe conditions.</li><li>
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.</li><li>
Promote teamwork and quality service through daily communication and coordination with other departments.</li><li>
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.</li><li>
Report, turn in, and/or log all lost and found items according to established procedures</li><li>
May regularly assist with deep cleaning projects.</li><li>
May assist with other duties as assigned.</li><li>
May have turndown duties.</li></ul>
What We Need From You:
Ideally, you'll have some or all of the following competencies and experience we're looking for:<ul><li>
Similar experience in a luxury hotel</li><li>
A business-related degree or equivalent</li><li>
Experience in effective learning and development methods</li><li>
Ability to work in a fast-paced and diverse work environment</li><li>
Strong interpersonal skills and excellent command of written and spoken English &amp; Arabic</li><li>
Additional language is an added advantage</li><li>
Strong organizational skills</li><li>
Result-oriented and self-motivated along with a positive attitude</li></ul>
What We Offer:
We&rsquo;ll reward all your hard work with a competitive salary and benefits.
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Attendant

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Reservations Agent
 
 , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.
 </li>
 <li>
 Answers calls originating from external and internal sources.
 </li>
 <li>
 Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.
 </li>
 <li>
 Assists guests with directions or other required information.
 </li>
 <li>
 Open and close tickets as per guest or staff requests
 </li>
 <li>
 Directs hotel staff to assist guests, upon request.
 </li>
 <li>
 Communicates to callers in a clear and concise manner.
 </li>
 <li>
 Inputs/writes messages using proper grammar and spelling.
 </li>
 <li>
 Verifies names and telephone numbers.
 </li>
 <li>
 Properly handles all incoming urgent matters or emergencies for the guests and hotel.
 </li>
 <li>
 Works with hotel management and/or security in order to calmly direct appropriate action.
 </li>
 <li>
 Appropriately documents all emergencies.
 </li>
 <li>
 In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
 </li>
 <li>
 Operate facsimile to send and receive transmissions for guests.
 </li>
 <li>
 Notify guests of receipts using computer system.
 </li>
 <li>
 Call for repair and technical support of all computer based equipment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Telephone Operator (Arabic Speaker)

Explore 92+ Housekeeping supervisor hotel in Doha this August. Find roles across top companies and apply now to boost your career.