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business development executive

hr business partner

Bybit

<div>
 
 
 About Us
 
 
 
 Established in 2018, Bybit is one of the world&rsquo;s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 &mdash; connecting users to the future of digital finance.
 
 
 
 
 
 Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
 
 
 
 
 
 Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ol>
 <li>
 Partners closely with business leaders to understand issues in the department and employee sentiment, providing HR guidance when appropriate, including but not limited to on/off boarding, performance, promotion, potential, disciplinary cases and employee disputes;
 </li>
 <li>
 Provides guidance and input on business unit restructures, workforce planning and succession planning;
 </li>
 <li>
 Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations;
 </li>
 <li>
 Executes and implements people policies to the business unit assigned;
 </li>
 <li>
 Maintains in-depth working knowledge of legal manpower regulations, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required;
 </li>
 <li>
 Identifies training needs for business units and individual executive coaching needs;
 </li>
 <li>
 Analyzes data trends and metrics in partnership with the HR COE teams to develop solutions, programs and policies;
 </li>
 <li>
 Participates in evaluation and monitoring of people programs to ensure success;
 </li>
 <li>
 Performs other related duties as assigned.
 </li>
 </ol>
 
 
 
 
 
 Requirements:
 
 
 <ol>
 <li>
 5+ years of experience as HRBP or Employee Relations role;
 </li>
 <li>
 Excellent verbal and written communication skills;
 </li>
 <li>
 Excellent interpersonal and customer service skills;
 </li>
 <li>
 Excellent time management skills with a proven ability to meet deadlines;
 </li>
 <li>
 Strong analytical critical thinking and problem-solving skills;
 </li>
 <li>
 Excellent organizational skills and attention to detail;
 </li>
 <li>
 Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies;
 </li>
 <li>
 Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors;
 </li>
 <li>
 Fluency in
 
 both Chinese and English
 
 is a must.
 </li>
 </ol>
 
 
 
 
 
 Why Join Us
 
 
 
 At Bybit, we are committed to fostering a supportive and enriching work environment.
 
 
 Our benefits include:
 
 
 - Study Growth Fund: We support your professional development and continuous learning.
 
 
 - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
 
 
 - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
 
 
 - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
 
 
 - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
 
 
 
 
 
 
 Why Join Us
 
 
 
 At Bybit, we are committed to fostering a supportive and enriching work environment.
 
 
 
 
 
 Our benefits include:
 
 
 - Study Growth Fund: We support your professional development and continuous learning.
 
 
 - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
 
 
 - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
 
 
 - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
 
 
 - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
 
</div>

人力资源业务合作伙伴

Adecco

<div>
 
 
 Job Purpose
 
 
 
 Adecco has partnered up with Tier 1 Bank in the UAE looking for a VP Executive Resourcing Partner for a 12-month contract. In partnership with HR Business Partners and senior business leaders, develop and execute the Talent Acquisition strategy for a Tier 1 Bank to support business growth and workforce planning objectives. Drive initiatives that strengthen the organization's culture, employer reputation, and talent brand while ensuring the attraction and acquisition of high-calibre professionals across the bank.
 
 
 Lead the end-to-end recruitment process for experienced and professional hires through multiple sourcing channels, including direct sourcing, networking, employee referrals, online platforms, industry associations, talent databases, and executive search partners.
 
 
 Develop and maintain high-performing partnerships with recruitment agencies to ensure the delivery of high-quality talent, while monitoring and enhancing the effectiveness of external talent attraction strategies. Collaborate closely with HR Business Partners, Talent Acquisition leadership, and Onboarding teams to provide efficient, customer-focused recruitment services. Contribute market intelligence, transfer knowledge, and support the professional development of local talent across the function.
 
 
 
 
 
 
 Experience &amp; Skills
 
 
 
 Minimum Experience
 
 <ul>
 <li>
 Minimum
 
 10 years
 
 of recruitment experience
 
 within banking
 
 , financial services, or related sectors, gained either in-house or within a recruitment agency environment.
 </li>
 <li>
 Proven experience managing senior-level and specialist hiring mandates.
 </li>
 <li>
 Strong expertise across multiple sourcing channels, including:
 </li>
 <li>
 LinkedIn Recruiter
 </li>
 <li>
 Corporate careers platforms
 </li>
 <li>
 Talent databases
 </li>
 <li>
 Employee referral programs
 </li>
 <li>
 Direct sourcing methodologies
 </li>
 </ul>
 
 Technical &amp; Professional Skills
 
 <ul>
 <li>
 Strong analytical skills with the ability to interpret recruitment data and develop actionable hiring strategies.
 </li>
 <li>
 Experience developing recruitment plans and talent attraction strategies to achieve business hiring objectives.
 </li>
 <li>
 Sound knowledge of competency-based and behavioral interviewing methodologies.
 </li>
 <li>
 Experience designing structured interview guides and assessment frameworks.
 </li>
 <li>
 Understanding of recruitment governance, compliance, and best-practice hiring standards.
 </li>
 </ul>
 
 Communication &amp; Leadership Skills
 
 <ul>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong presentation, facilitation, and stakeholder management capabilities.
 </li>
 <li>
 Demonstrated ability to influence senior leaders and build trusted business partnerships.
 </li>
 <li>
 Exceptional negotiation and customer service skills.
 </li>
 <li>
 Ability to manage multiple priorities effectively within a fast-paced and evolving environment.
 </li>
 <li>
 High standards of integrity, professionalism, and accountability.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Talent Acquisition Strategy
 
 
 <ul>
 <li>
 Develop and implement talent acquisition strategies that align with business objectives and workforce plans.
 </li>
 <li>
 Design sourcing strategies that support an optimal mix of national talent, expatriate employees, internal referrals, direct hires, and agency-sourced candidates.
 </li>
 <li>
 Recommend and implement innovative, market-leading sourcing methodologies and recruitment practices.
 </li>
 <li>
 Monitor progress against recruitment objectives and provide regular updates on key milestones and hiring outcomes.
 </li>
 <li>
 Manage recruitment budgets, delivery timelines, and resource allocation effectively.
 </li>
 <li>
 Lead recruitment strategies focused on experienced and specialist hiring across the organization.
 </li>
 </ul>
 
 
 
 
 
 Recruitment Operations
 
 
 <ul>
 <li>
 Oversee recruitment workflows, resource planning, and workload distribution to ensure operational efficiency.
 </li>
 <li>
 Ensure compliance with all relevant employment legislation, regulations, and internal policies.
 </li>
 <li>
 Deliver recruitment analytics, workforce metrics, and management reporting to key stakeholders.
 </li>
 <li>
 Continuously identify and implement improvements to recruitment processes, systems, and service delivery standards.
 </li>
 <li>
 Maintain high-quality candidate and stakeholder experiences throughout the hiring lifecycle.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with senior leaders, HR Business Partners, hiring managers, and other key stakeholders.
 </li>
 <li>
 Act as a trusted advisor on talent acquisition matters and workforce planning initiatives.
 </li>
 <li>
 Identify evolving stakeholder needs and recommend new recruitment solutions and service enhancements.
 </li>
 <li>
 Stay informed of industry developments through professional networking, recruitment forums, and market engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 Minimum Qualification
 
 <ul>
 <li>
 Bachelor's degree preferred.
 </li>
 <li>
 Professional HR or Talent Acquisition certifications are advantageous but not mandatory.
 </li>
 <li>
 Demonstrated recruitment expertise and practical experience are considered more important than formal HR qualifications.
 </li>
 </ul>
 
 
 
 
 
 Language Requirements
 
 
 <ul>
 <li>
 Fluent in English.
 </li>
 <li>
 Arabic language skills are highly desirable.
 </li>
 </ul>
 
 
 
</div>

VP - Executive Resourcing Partner

Miral Experiences

<div>
 
 
 Join Us at Miral Experiences
 
 
 
 Miral Experiences is a region&rsquo;s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World&trade; Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB&trade; Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB&trade; Abu Dhabi, as well as cultural treasures like Qasr Al Watan. We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.
 
 
 
 
 
 
 About the Role
 
 
 
 As a Talent Acquisition Specialist, you will drive the entire recruitment lifecycle&mdash;from strategically sourcing and screening top talent to coordinating seamless interviews and extending competitive offers. You will collaborate closely with hiring managers to align workforce needs with business goals, crafting tailored hiring strategies that attract diverse and high-caliber candidates. Beyond execution, you will champion employer branding initiatives, ensuring a positive candidate experience while maintaining compliance with labor laws and recruitment best practices. Your role extends to building a robust talent pipeline, leveraging data-driven insights to optimize hiring processes, and fostering partnerships across HR and leadership to meet both current and future talent demands.
 
 
 
 
 
 
 What You'll Do
 
 
 
 
 
 
 
 Talent Sourcing &amp; Attraction
 
 
 <ul>
 <li>
 Design and execute innovative sourcing strategies to proactively identify and engage top-tier talent across diverse channels.
 </li>
 <li>
 Leverage job boards, social media platforms, and professional networks to attract a high volume of qualified candidates.
 </li>
 <li>
 Develop and sustain a dynamic talent pipeline to ensure readiness for both immediate and future hiring requirements.
 </li>
 </ul>
 
 
 Recruitment &amp; Selection
 
 
 <ul>
 <li>
 Oversee the full recruitment lifecycle, from job posting to offer acceptance, ensuring efficiency and candidate satisfaction.
 </li>
 <li>
 Conduct thorough resume screening and multi-stage interviews to rigorously assess candidates&rsquo; skills, experience, and cultural alignment.
 </li>
 <li>
 Coordinate interview schedules and facilitate transparent communication between candidates and hiring teams.
 </li>
 <li>
 Execute reference checks and negotiate salary offers to ensure fairness and competitiveness.
 </li>
 <li>
 Apply assessment tools and methodologies to evaluate candidates&rsquo; technical proficiency and organizational fit.
 </li>
 </ul>
 
 
 Candidate Experience &amp; Employer Branding
 
 
 <ul>
 <li>
 Deliver an exceptional candidate journey through personalized engagement and clear, timely feedback.
 </li>
 <li>
 Enhance employer branding through targeted recruitment marketing, social media campaigns, and thought leadership initiatives.
 </li>
 <li>
 Represent the company at industry events, job fairs, and networking conferences to amplify brand visibility and attract passive candidates.
 </li>
 </ul>
 
 
 Stakeholders Management
 
 
 <ul>
 <li>
 Partner with hiring managers to translate business needs into actionable hiring strategies and recruitment plans.
 </li>
 <li>
 Provide expertise on job description development, interview best practices, and selection criteria to ensure objective evaluations.
 </li>
 <li>
 Collaborate with HR teams to streamline onboarding processes and align talent acquisition with broader workforce planning objectives.
 </li>
 </ul>
 
 
 Compliance &amp; Data Management
 
 
 <ul>
 <li>
 Maintain meticulous recruitment records and ensure full adherence to hiring policies, labor regulations, and data privacy standards.
 </li>
 <li>
 Generate actionable reports and analytics to measure hiring metrics, recruitment effectiveness, and process efficiency.
 </li>
 <li>
 Continuously refine recruitment methodologies based on industry benchmarks and internal feedback to drive continuous improvement.
 </li>
 </ul>
 
 
 Workforce Planning &amp; Market Insights
 
 
 <ul>
 <li>
 Work with leadership and HR to align hiring initiatives with strategic business objectives and growth projections.
 </li>
 <li>
 Conduct competitive market research and talent trend analysis to inform proactive workforce planning and talent acquisition strategies.
 </li>
 <li>
 Anticipate future talent gaps and design solutions to secure critical skills ahead of organizational needs.
 </li>
 </ul>
 
 
 Technology &amp; Process Optimization
 
 
 <ul>
 <li>
 Utilize advanced applicant tracking systems (ATS) and HR technologies to automate and optimize recruitment workflows.
 </li>
 <li>
 Identify opportunities for process enhancements to reduce time-to-hire and improve candidate quality.
 </li>
 <li>
 Stay abreast of emerging recruitment technologies and industry innovations to maintain a competitive edge in talent acquisition.
 </li>
 </ul>
 
 
 Diversity, Equity, and Inclusion
 
 
 <ul>
 <li>
 Integrate DEI principles into all recruitment stages to foster an inclusive hiring process and eliminate bias.
 </li>
 <li>
 Implement targeted strategies to attract diverse candidate pools and promote equitable hiring practices.
 </li>
 <li>
 Partner with HR and leadership to embed DEI goals into recruitment policies and measure progress through diversity hiring metrics.
 </li>
 <li>
 Advocate for inclusive language in job postings and marketing materials to appeal to a broader range of candidates.
 </li>
 </ul>
 
 
 
 
 
 Role Essential:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 4-5 years of experience in talent acquisition or recruitment, with a preference for corporate or in-house environments.
 </li>
 <li>
 Proven expertise in managing the full recruitment cycle, including sourcing, screening, interviewing, selection, and onboarding.
 </li>
 <li>
 Comprehensive knowledge of labor laws, hiring regulations, and recruitment best practices.
 </li>
 <li>
 Proficiency in applicant tracking systems (ATS) and HR software platforms.
 </li>
 <li>
 Strong communication, negotiation, and interpersonal skills with a candidate-centric approach.
 </li>
 <li>
 Exceptional organizational and time management abilities to handle multiple priorities effectively.
 </li>
 <li>
 Analytical skills to evaluate candidates&rsquo; qualifications and cultural fit accurately.
 </li>
 <li>
 Capacity to build collaborative relationships with hiring managers, senior leadership, and cross-functional teams.
 </li>
 <li>
 High attention to detail and precision in all recruitment-related processes.
 </li>
 <li>
 Fluency in English (written and verbal) with the ability to adapt communication styles to diverse audiences.
 </li>
 </ul>
 
 
 
 
 
 Role Desirable:
 
 
 <ul>
 <li>
 Certification in Human Resources or Talent Acquisition (e.g., SHRM-CP, PHR, or AIRS).
 </li>
 <li>
 5+ years of recruitment experience specifically within a theme park or entertainment industry.
 </li>
 <li>
 Experience with recruitment marketing strategies and employer branding initiatives.
 </li>
 <li>
 Understanding of DEI practices and their application in talent acquisition processes.
 </li>
 <li>
 Advanced proficiency in using HR technologies such as LinkedIn Recruiter, HRIS platforms, and AI-driven recruitment tools.
 </li>
 </ul>
 
 
 
 
 
 Shape The Future With Us
 
 
 
 At Miral Experiences, we don&rsquo;t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people. From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We&rsquo;re driven by passion, powered by innovation, and committed to excellence in everything we do. We&rsquo;re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.
 
</div>

Talent Acquisition Specialist

Solutions+ (A Mubadala company)

<div>
 
 Job Role &amp; Responsibilities
 
 
 
 
 Job Required Skills &amp; Knowledge
 
 
 
 
 Job Required Qualifications
 
 
 
 
 What Will You Do
 
 
 
 Assist employees of BMS clients with queries pertaining to their employment with their employer. Ensure timeliness and quality- related SLAs are adhered to. Support the client employee with answering queries. supporting with: - Leave management. - Benefit administrations - Employee insurance management (Health &amp; life) - Organization administration (updating reporting line, org. codes, approved structure) - Pension management - Any other general employee queries (E.g., letters) Through understanding of the assets HR policy &amp; HR matrix deliverables for the assets. Prepare employee related records / reports and ensure the information available on the system is always accurate. Analyse employee data including leaves, service performance, and other information.
 
 
 <ul>
 <li>
 Leverage knowledge of operations, processes and day to day issues and provide support in drafting standard operating procedures for ES.
 
 
 </li>
 </ul>
 
 What Will You Bring
 
 
 
 This position is responsible for owning and delivering HR related services to employees of BMS clients, in a timely fashion and ensuring accuracy of the information provided.
 
 
 
 About Us
 
 
 
 Solutions+ is a fully-owned Mubadala company headquartered in Abu Dhabi, specializing in business process outsourcing (BPO), sustainability solutions, and digital transformation. We partner with leading organizations across government and private sectors to deliver innovative, efficient, and sustainable operational services and world class business performance solutions. As a trusted leader in the UAE, we empower our clients to achieve their goals by providing business advisory services and tailored solutions that enhance operational efficiency, drive innovation, and support sustainability goals. Our team delivers a range of crucial functions including HR, Procurement, Finance, Digital, Facilities Management and ESG solutions. With a commitment to excellence, innovation, and people-first values, we're not just building better businesses&mdash;we're creating opportunities for growth, transformation, and success. We continue to grow, adding media, entertainment and mobility subsidiaries to our portfolio of companies in the UAE &ndash; committed to service excellence across multiple sectors. At Solutions+, you'll join a dynamic, fast-growing company where your contributions will directly impact the future of business and sustainability. If you're passionate about innovation and looking to make a difference, Solutions+ is the place to be.
 
 
 
 What we offer?
 
 
 
 At Solutions+, we recognize that our people are the driving force behind our success. That's why we are committed to creating a supportive, rewarding, and inspiring workplace that fosters both personal and professional growth. Here's what you can expect when you join us: Career Development Opportunities: A chance to work on impactful projects with leading organizations in the UAE and beyond, and access to training, mentorship, and career advancement pathways. Dynamic Culture: Be part of a company that values creativity, partnership, impact and agility. Collaborate on cutting-edge solutions in BPO, sustainability, and digital transformation where you can thrive in a fast-paced, future-focused work environment. Join a company with deep roots in the UAE and contribute to projects that align with UAE Vision 2030 and Net Zero 2050. Competitive Compensation and Benefits: Attractive compensation packages tailored to your expertise, and the opportunity to join the Mubadala Group of companies. Flexible working arrangements, a supportive work environment and a parent-friendly label organization. At Solutions+, we are more than just a workplace. We're a community of innovators, problem-solvers, and collaborators united by a shared vision to shape the future of sustainable business performance solutions.
</div>

Specialist - Employee Services

Promech Inspection and Engineering LLC

Job SummaryWe are seeking a proactive and experienced HR &amp; Admin Executive with prior UAE experience to join our team. The ideal candidate will be responsible for managing day-to-day HR operations, administration, employee relations, and compliance with UAE labor regulations. This role requires excellent organizational, communication, and multitasking skills.Key ResponsibilitiesHuman Resources<ul><li>Manage the full employee lifecycle, including recruitment, onboarding, orientation, and offboarding.</li><li>Prepare employment contracts, offer letters, HR letters, and employee documentation.</li><li>Maintain employee records and HR databases with accuracy and confidentiality.</li><li>Process leave management, attendance, and payroll inputs.</li><li>Coordinate visa processing, Emirates ID, labor card, and work permit documentation.</li><li>Ensure compliance with UAE Labour Law and company HR policies.</li><li>Handle employee grievances and support performance management processes.</li><li>Coordinate training and employee engagement activities.</li></ul>Administration<ul><li>Oversee daily office administration and ensure smooth office operations.</li><li>Manage office supplies, vendor coordination, and facility maintenance.</li><li>Coordinate travel arrangements, accommodation, and transportation when required.</li><li>Maintain company records, licenses, permits, and insurance renewals.</li><li>Support management with reports, correspondence, and administrative tasks.</li><li>Coordinate with government authorities and service providers as needed.</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 3&ndash;5 years of HR &amp; Administration experience in the UAE.</li><li>Strong knowledge of UAE Labour Law and HR best practices.</li><li>Experience handling recruitment, payroll coordination, visa processing, and employee relations.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook); experience with HRMS software is an advantage.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong organizational skills with the ability to prioritize multiple tasks.</li><li>Professional and able to maintain confidentiality.</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Employment visa and medical insurance</li><li>Annual leave and air ticket as per company policy</li><li>Opportunities for professional growth and career development</li></ul>Pay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

HR & Admin Executive

Robusta

<div>We are seeking an experienced Team Leader &ndash; Quality &amp; Training to lead the quality assurance and learning functions within our Customer Support organization. This role is responsible for driving service excellence by developing quality frameworks, leading training initiatives, coaching teams, and implementing continuous improvement programs that enhance customer experience across multiple support channels.
The ideal candidate is a strategic leader with a strong background in customer support operations, quality assurance, and learning &amp; development, capable of managing cross-functional stakeholders while delivering measurable improvements in performance and customer satisfaction.
Key ResponsibilitiesQuality Assurance<ul><li>
Lead and manage the Quality Assurance function across customer support operations.</li><li>
Develop quality standards, scorecards, audit processes, and feedback mechanisms for calls, chats, emails, and tickets.</li><li>
Monitor service quality KPIs, identify trends, and implement corrective actions to improve performance.</li><li>
Ensure compliance with company policies, service standards, and regulatory requirements.</li></ul>
Training &amp; Development<ul><li>
Design and deliver onboarding, product, systems, compliance, and soft skills training programs.</li><li>
Assess training effectiveness and continuously enhance learning content and delivery methods.</li><li>
Develop coaching plans to improve employee performance and knowledge retention.</li><li>
Promote a culture of continuous learning and professional development.</li></ul>
Performance &amp; Continuous Improvement<ul><li>
Analyze operational metrics including Quality Scores, CSAT, FCR, AHT, training completion, and escalation rates.</li><li>
Identify opportunities to improve processes, customer experience, and operational efficiency.</li><li>
Apply continuous improvement methodologies such as Lean Six Sigma where appropriate.</li><li>
Prepare reports and present insights and recommendations to senior leadership.</li></ul>
Stakeholder Management<ul><li>
Partner with Customer Experience, Marketing, Digital, Retail, Finance, and HR teams to align quality and training initiatives with business objectives.</li><li>
Manage relationships with external training providers, consultants, and Learning Management System (LMS) vendors.</li><li>
Facilitate governance meetings, workshops, and cross-functional improvement initiatives.</li></ul>
Team Leadership<ul><li>
Lead, mentor, and develop the Quality &amp; Training team.</li><li>
Set performance objectives, conduct coaching sessions, and support career development and succession planning.</li><li>
Foster a collaborative, customer-centric, and high-performance team culture.</li></ul>
Technology &amp; Tools<ul><li>
Oversee the effective use of CRM systems, LMS platforms, quality monitoring tools, BI dashboards, and customer experience platforms.</li><li>
Evaluate new technologies that enhance quality assurance, training delivery, and operational performance.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Business Administration, Data Science, Statistics, or a related field (MBA is a plus).</li><li>
Minimum 10 years of experience in Customer Support Operations, Quality Assurance, Training, or Learning &amp; Development.</li><li>
Proven experience designing and implementing enterprise-wide quality assurance and training programs.</li><li>
Strong experience within digital and omni-channel customer support environments.</li><li>
Excellent knowledge of quality frameworks, adult learning principles, instructional design, and coaching methodologies.</li><li>
Strong analytical, reporting, and problem-solving skills with experience using performance metrics to drive improvements.</li><li>
Experience leading teams and managing cross-functional stakeholders.</li><li>
Excellent communication and presentation skills.</li><li>
Experience with CRM platforms, LMS solutions, BI tools, and quality monitoring systems.</li><li>
Knowledge of Lean Six Sigma or continuous improvement methodologies is an advantage.</li><li>
Experience within the UAE market is highly preferred.</li></ul>
What We're Looking For<ul><li>
Strong leadership and people management skills.</li><li>
Customer-centric mindset with a passion for service excellence.</li><li>
Strategic thinker with excellent execution capabilities.</li><li>
Ability to influence stakeholders across all organizational levels.</li><li>
Results-driven with a continuous improvement mindset.</li></ul></div>

Team Leader Quality & Training- Onsite in AbuDhabi (5 months contract) - Octopus

PIXCOM Technologies LLC

The Office Administrator / HR Support is responsible for providing comprehensive administrative and operational support to the Human Resources department while ensuring the efficient day-to-day management of office administrative functions. This role requires a highly organized, detail-oriented, and professional individual capable of handling confidential information, coordinating administrative processes, and delivering exceptional internal support. The position plays a key role in maintaining smooth office operations, supporting employee lifecycle activities, and ensuring compliance with company policies and administrative procedures.Key Responsibilities<ul><li>Provide comprehensive administrative support to the Human Resources department, ensuring the efficient execution of daily HR and office administrative functions.</li><li>Serve as the first point of contact for visitors, clients, and employees by managing front office operations, including reception, telephone calls, emails, courier services, and official correspondence in a professional manner.</li><li>Maintain accurate, confidential, and up-to-date employee records, and prepare employment-related documentation.</li><li>Support the end-to-end employee lifecycle by coordinating recruitment activities, interview scheduling, onboarding, induction, and offboarding processes.</li><li>Maintain organized filing systems, document control procedures, and HR records while preparing routine reports and ensuring the accuracy and integrity of administrative documentation.</li><li>Coordinate general office administration by managing office supplies, procurement requests, facility-related requirements, meeting arrangements, travel bookings, accommodation, and other administrative logistics to ensure the smooth operation of the office.</li><li>Ensure compliance with company policies, administrative procedures, and confidentiality requirements while performing additional HR and administrative responsibilities as assigned by management.</li></ul>Qualifications<ul><li>Bachelor's degree or Diploma in Human Resources, Business Administration, Office Administration, or a related discipline.</li><li>2&ndash;4 years of relevant experience in office administration and HR support, preferably within the UAE.</li><li>Working knowledge of UAE Labour Law and HR administration processes is an advantage.</li><li>Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.</li><li>Experience with HRMS or ERP systems is preferred.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong organizational, multitasking, and time management abilities.</li><li>Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.</li></ul>Apply via our careers portal:Job Link &rarr;https://jobs.pixcomenergy.com/job/47629882-6c96-4add-9b71-97a2de0e2d15Applications accepted only through our careers portal.Work Location: In person

Office Administrator & HR Support

Explore 170+ Hr business partner in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.