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customer support representative Jobs in Karachi

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Perks Logic

Job Title: HR Executive Company: Perks Logic Location: Karachi, Shahrah e faisal Salary: PKR 40,000 &ndash; 70,000 Timings: 9:00 AM &ndash; 6:00 PM Working Days: Monday to FridayJob DescriptionPerks Logic is looking for a motivated and professional HR Executive to join our team. The ideal candidate should have good communication skills, recruitment understanding, and the ability to handle HR operations efficiently.Responsibilities<ul><li>Manage recruitment and hiring process</li><li>Screen resumes and schedule interviews</li><li>Maintain employee records and attendance</li><li>Assist in onboarding and HR documentation</li><li>Coordinate with different departments for HR matters</li><li>Support daily HR operations</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree preferred</li><li>Good communication and interpersonal skills</li><li>Basic knowledge of HR processes</li><li>MS Office knowledge required</li><li>Ability to work in a professional office environment</li></ul>Benefits<ul><li>Market competitive salary</li><li>Friendly work environment</li><li>Career growth opportunities</li><li>Weekend off (Saturday &amp; Sunday)</li></ul>Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

HR Executive

Liquid Technologies

About Liquid TechnologiesLiquid Technologies is a future-focused technology company delivering AI, software development, data engineering, DevOps, product design, and digital transformation solutions.Team Lead &ndash; Human ResourcesWe are looking for an experienced and proactive Team Lead &ndash; Human Resources to lead our HR team while remaining actively involved in day-to-day HR operations. Reporting directly to the Head of HR, this role is responsible for driving the execution of HR strategies, leading a team of HR professionals, and ensuring seamless delivery across the employee lifecycle.The ideal candidate will combine strong people leadership with a hands-on approach, partnering closely with business leaders to attract, develop, engage, and retain top talent in a fast-paced IT environment.Key Responsibilities<ul><li>Lead and develop the HR team, ensuring high performance and continuous growth.</li><li>Execute HR strategies aligned with organizational goals under the guidance of the Head of HR.</li><li>Oversee end-to-end employee lifecycle processes, including recruitment, onboarding, performance management, employee engagement, learning &amp; development, employer branding, organizational development, operations, offboarding and other HR parts.</li><li>Partner with business managers to provide HR guidance and resolve people-related challenges.</li><li>Ensure compliance with labor laws, company policies, and HR best practices.</li><li>Drive employee engagement, culture-building, and retention initiatives.</li><li>Manage employee relations, grievance handling, disciplinary actions, and conflict resolution.</li><li>Monitor HR metrics and prepare reports for the Head of HR to support data-driven decision-making.</li><li>Continuously improve HR policies, processes, and systems to enhance operational efficiency.</li><li>Support organizational change initiatives and workforce planning.</li></ul>Requirements<ul><li>Bachelors or Master's degree in Human Resources, Business Administration, or a related field.</li><li>4&ndash;6 years of progressive HR experience, within the IT industry.</li><li>Strong understanding of HR operations, employment laws, and HR industry best practices.</li><li>Experience leading HR teams while remaining operationally involved.</li><li>Excellent stakeholder management, communication, and problem-solving skills.</li><li>Experience with HRMS and ATS and HR analytics is preferred.</li><li>Ability to thrive in a fast-paced, technology-driven environment.</li></ul>Application Question(s):<ul><li>Do you have at least 4 years of HR experience in an IT, software, or technology company?</li><li>Have you led or supervised an HR team while remaining responsible for day-to-day HR operations such as recruitment, employee relations, performance management, and HR operations?</li><li>Do you have hands-on experience using HRMS, ATS, and HR reporting/analytics tools?</li><li>Are you comfortable to manage your commute to Zamzama DHA Phase V?</li></ul>Work Location: In person

Team Lead- HR

Human Resource Provider

HR Executive &ndash; GeneralistLocation: Karachi, PakistanAbout the RoleA well-known Super-Mart is seeking a dedicated and proactive HR Executive &ndash; Generalist to join its Human Resources team. The ideal candidate will have hands-on experience in HR operations, payroll coordination, and recruitment while ensuring smooth day-to-day HR processes across multiple branch locations.This role requires regular visits to company branches to support HR operations, address employee concerns, and ensure compliance with company policies.Key Responsibilities&middot; Support, the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding.&middot; Process employee enrollment and maintain accurate HRIS records.&middot; Coordinate payroll inputs and ensure timely payroll processing.&middot; Prepare and manage employee shift schedules.&middot; Monitor employee attendance and resolve attendance-related issues.&middot; Coordinate employee bank account opening and salary account management.&middot; Manage employee insurance enrollment, updates, and claims coordination.&middot; Handle employee grievances professionally and maintain positive employee relations.&middot; Visit company branches regularly to support HR operations, conduct employee meetings, and ensure consistent implementation of HR policies and procedures.&middot; Maintain employee records and ensure compliance with company policies.&middot; Provide administrative support to the HR department.&middot; Perform any other HR-related tasks assigned by the Line Manager.Requirements&middot; Bachelor's degree in Human Resources, Business Administration, or a related field.&middot; 2&ndash;4 years of experience in an HR Generalist or HR Operations role.&middot; Strong knowledge of payroll, attendance management, and recruitment.&middot; Experience with HRIS and Microsoft Office, especially Excel.&middot; Excellent communication, interpersonal, and problem-solving skills.&middot; Ability to work independently and manage multiple priorities.&middot; Willingness to travel frequently to company branches within Karachi.Preferred Experience&middot; Experience in the retail, supermarket, or FMCG industry will be an advantage.Location: Karachi, PakistanIf you are passionate about HR operations and enjoy working in a fast-paced retail environment, we'd love to hear from you. Apply now and become a valued member of our HR team.Pay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you comfortable visiting multiple Branch locations within Karachi?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>HR Operation: 2 years (Required)</li></ul>Work Location: In person

HR Executive | HR Generalist

ROYAL WRIST

About Royal WristRoyal Wrist is a premium retail brand specializing in Watches, Bags, and Perfumes with showrooms across Karachi and a strong e-commerce presence at royalwrist.pk. We are a fast-growing company with a young, professional team. This internship gives you real hands-on HR experience &mdash; not chai banana aur photocopy karna, but actual HR operations from day one.What This Internship Offers YouThis is a structured, paid internship designed for BBA/MBA students or fresh graduates who want to build a serious career in Human Resources. You will work directly under the HR Manager and get exposure to recruitment, payroll, documentation, attendance, and admin operations in a live retail and e-commerce company.✅ Paid Monthly Stipend ✅ Internship Completion Certificate ✅ Letter of Recommendation on successful completion ✅ Real HR experience &mdash; not theoretical tasks ✅ Opportunity for permanent employment based on performance Duration: 3 Months (Extendable based on performance) Timing: Monday to Saturday | 11:00 AM &ndash; 6:00 PM Openings: 1 Position | Immediate JoiningWhat You Will DoRecruitment &amp; Hiring Support<ul><li>Post jobs on Indeed, LinkedIn, and other portals as directed by HR Manager</li><li>Screen incoming CVs and shortlist candidates based on job requirements</li><li>Schedule interviews and coordinate with candidates via WhatsApp, email, and phone</li><li>Maintain a daily tracker of all active positions and candidate status</li></ul>HR Documentation &amp; Record Keeping<ul><li>Prepare offer letters, appointment letters, and employment contracts</li><li>Maintain and update employee files in both physical and digital formats</li><li>Assist in onboarding of new employees &mdash; document collection, EOBI registration, system access coordination</li><li>Ensure all employee records are accurate, complete, and confidential</li></ul>Attendance &amp; Leave Management<ul><li>Monitor daily attendance through biometric system and maintain attendance records</li><li>Track leave applications, maintain leave balances, and update leave register</li><li>Follow up on missing punches and unauthorized absences</li><li>Prepare monthly attendance summary for payroll support</li></ul>Admin &amp; Office Support<ul><li>Manage office stationery, supplies, and vendor coordination</li><li>Maintain filing systems and ensure documents are organized and retrievable</li><li>Handle day-to-day admin queries from staff and direct to relevant departments</li><li>Support HR Manager in preparing HR reports, MIS data, and presentations</li></ul>General HR Operations<ul><li>Assist in executing company events, employee engagement activities, and meetings</li><li>Support in exit formalities &mdash; clearance forms, experience letters</li><li>Maintain confidentiality of all HR data and employee information at all times</li></ul>Who We Are Looking For<ul><li>Currently enrolled in BBA/MBA (HR, Business Administration, or related field) OR fresh graduate &mdash; final year students are strongly encouraged to apply</li><li>Strong interest in building a career in Human Resources</li><li>Good communication skills in Urdu and English &mdash; written and spoken</li><li>Proficient in MS Office &mdash; especially MS Word, Excel, and basic email management</li><li>Organized, detail-oriented, and able to handle confidential information with integrity</li><li>Positive attitude, willingness to learn, and ability to take initiative</li><li>Must be available for a full-time, on-site internship &mdash; no remote or part-time</li><li>Residing in or able to commute to DHA Phase 6, Karachi</li></ul>What Royal Wrist Offers✅ Monthly Stipend: PKR 10,000 &ndash; 15,000 ✅ Internship Completion Certificate (official) ✅ Letter of Recommendation from HR Manager ✅ Hands-on experience across all core HR functions ✅ Direct mentorship from senior HR professional ✅ Exposure to retail, e-commerce, and multi-location HR operations ✅ Strong possibility of permanent job offer upon successful completionHow to ApplyClick Apply on Indeed OR email CV to: hr@royalwrist.pk Subject line: HR &amp; Admin Intern royalwrist.pkPay: Rs10,000.00 - Rs15,000.00 per monthApplication Question(s):<ul><li>Can you easily commute to DHA Phase 6 &amp; Bahdurabad?</li></ul>Experience:<ul><li>Salesman: 1 year (Required)</li></ul>Work Location: In person

HR Intern – Female

10Pearls

<div><h2 class="jobSectionHeader">Company Overview</h2>
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. Recognized as the winner of the Best Tech Work Culture Timmy Award in Washington, DC, featured on the Inc. 5000 Fastest-Growing Companies list, and ranked the #1 Most Diverse Midsize Company in Greater Washington, we are committed to delivering exceptional digital solutions while fostering an inclusive and purpose-driven culture. We partner with enterprises, mid-market businesses, and high-growth startups to accelerate digital transformation through cutting-edge technologies. From building secure digital experiences and modern cloud-native applications to driving AI-powered innovation, we empower organizations to scale and succeed. At 10Pearls, we believe in doing well while doing good&mdash;creating meaningful impact for our clients, employees, and communities.<h2 class="jobSectionHeader">
Role</h2>
10Pearls is seeking an experienced People Success Manager/Lead to lead strategic HR initiatives that enhance employee experience, strengthen organizational capability, and align people practices with business objectives. This role will oversee the end-to-end employee lifecycle, talent management, performance management, succession planning, and organizational development while driving data-informed decision-making and AI-enabled HR transformation.
The ideal candidate is a strategic HR professional with strong business acumen, leadership capabilities, and a passion for building high-performing teams in a fast-paced technology environment.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Own and continuously enhance the end-to-end employee lifecycle, including policies, employee relations, compensation &amp; benefits, and contract management.</li><li>
Lead talent review and succession planning initiatives to build a strong internal leadership pipeline aligned with business growth.</li><li>
Drive the quarterly and annual performance management cycle, ensuring consistency, transparency, and alignment with organizational goals.</li><li>
Design and implement employee engagement, retention, promotion, and career development strategies.</li><li>
Develop and continuously improve HR frameworks, including job descriptions, KPIs, competency models, and evaluation processes.</li><li>
Partner with business leaders to align People Success initiatives with operational priorities and long-term business strategy.</li><li>
Leverage HR analytics, dashboards, and AI-powered insights to identify trends, measure impact, and support proactive decision-making.</li><li>
Lead, mentor, and develop the People Success team while fostering a culture of collaboration, accountability, and continuous learning.</li><li>
Champion the adoption of AI and automation to improve HR processes, operational efficiency, and employee experience.</li><li>
Ensure compliance with company policies and employment regulations while promoting best HR practices across the organization.</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
Bachelor's degree in Human Resources, Business Administration, or a related field. A professional HR certification (SHRM, CIPD, PHR, etc.) is a plus.</li><li>
5&ndash;8 years of progressive Human Resources experience, with strong expertise in Talent Management, Performance Management, Organizational Development, and Employee Relations.</li><li>
Proven experience managing the complete employee lifecycle and partnering with business leaders on strategic HR initiatives.</li><li>
Strong knowledge of succession planning, talent reviews, performance management, employee engagement, and retention strategies.</li><li>
Hands-on experience with HRIS platforms, HR analytics, workflow automation, dashboards, and AI-powered HR solutions.</li><li>
Demonstrated ability to use data and insights to drive business decisions and improve people outcomes.</li><li>
Experience working within the technology industry or high-growth organizations is strongly preferred.</li><li>
Excellent stakeholder management, communication, coaching, and influencing skills.</li><li>
Proven ability to lead teams, manage change, and thrive in a dynamic, fast-paced environment.</li></ul>
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Manager/Lead People Success - Morning Shift

LeadingEdge HR Solutions

<div>
 
 Job Title: HR Internee (Night Shift)
 
 
 
 
 Location: Karachi (On-site) (FB Area)
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 Shift Timing: start 6:00 PM (Monday to Friday)
 
 
 
 
 Experience Level: 0-1 year
 
 
 
 
 Job Summary
 
 
 
 Our Client, a Canada-based company, is seeking a proactive and detail-oriented
 
 HR person
 
 to support their operations from Karachi. This role is ideal for individuals who are fluent in
 
 English (both written and spoken)
 
 , possess strong communication skills, and are eager to learn in a
 
 fast-paced environment.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist with HR documentation, data management, and employee records.
 </li>
 <li>
 Support recruitment coordination, scheduling, and onboarding activities.
 </li>
 <li>
 Communicate with the management team and ensure timely HR updates.
 </li>
 <li>
 Maintain confidentiality and accuracy in handling employee information.
 </li>
 <li>
 Perform general administrative duties and provide operational support.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Master or Bachelor's degree in Human Resources, Finance, Supply chanin, Marketing in Business Administration, or a related field
 </li>
 <li>
 Excellent English communication skills (spoken and written).
 </li>
 <li>
 Strong organizational, multitasking, and time management abilities.
 </li>
 <li>
 Quick learner with a proactive and positive attitude.
 </li>
 <li>
 Comfortable working night shifts and independently managing on-site responsibilities.
 
 </li>
 </ul>
</div>

Urgent: HR Assistant Required (Night Shift)

Human Capital HR Solutions

Human Capital HR SolutionsLocation :KarachiJob descriptionCustomer Officer &ndash; Import &amp; Export Documentation / Customer CareLocation: Port Qasim, KarachiIndustry : Maritime and logistics (A Joint Venture between Dubai and Pakistan)Employment Type: Full-TimeQualification: Minimum BachelorsHuman capital HR Solutions, is looking for a Customer Officer to support its operations at Port Qasim. This role is ideal for individuals with strong communication skills who can effectively handle customer interactions and documentation related to import and export processes.Key Responsibilities:Handle customer queries and provide timely and professional responsesCoordinate with clients regarding import and export documentationEnsure accurate preparation and processing of required documentsMaintain clear and consistent communication with internal teams and customersProvide excellent customer service and resolve issues efficientlyKeep records of customer interactions and documentationRequirements:Strong verbal and written communication skillsCustomer-focused mindset with a professional attitudeBasic understanding of documentation processes (training can be provided)Ability to manage multiple tasks and meet deadlinesProficient in MS Office (Word, Excel, Outlook)1 to 2 years of experience in customer service or similar roleWhat We Offer:Opportunity to work in an international business environmentExposure to import and export documentation processesProfessional growth and learning opportunitiesCompetitive salary packageHow to Apply:Send your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: &ldquo;Customer Officer &ndash; Import &amp; Export Documentation / Customer Care&rdquo;Job Type: Full-timeWork Location: In personWork Location: In person

Customer Care Officer – Import & Export Documentation

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