field hse specialist

hr manager

hse & process safety manager Jobs in Muscat

hse & process safety manager

hse director

hse manager (omani national) Jobs in Muscat

hse manager (omani national)

hse process safety manager

<div><h2 class="jobSectionHeader"><b>Oman, Muscat</b></h2>
<h2 class="jobSectionHeader"><b>HSE &amp; Quality</b></h2><div><div> </div></div><div><div><p>The HSE Specialist is responsible for supporting local management in establishing and continuously improving Health, Safety and Environment (HSE) culture within the worksite.</p>
<ul><li>Develop managers' awareness and ensure HSE policies and standards are an integral part of line management responsibilities and objectives.
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</li><li>Assist line management with: Understanding and Implementing the HSE Management System; monitoring HSE objectives; liaising with local contractors and agencies regarding HSE; assessing local risks; generating local HSE procedures, work instructions and checklists; preparing and monitoring HSE plans that define how the HSE Management System is implemented at the location level; monitoring compliance to policies, standards and procedures; compliance audits and self-audits.
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</li><li>Advise management on corrective actions required.
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</li><li>Coordinate and participate in screening and HSE training of personnel, including contractors.
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</li><li>Keep abreast of new documentation and training material related to HSE and inform management accordingly.
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</li><li>Ensure that HSE documentation is updated and available onsite.
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</li><li>Advise management on the level local HSE compliance with Schlumberger, local and host country regulations.
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</li><li>Monitor and follow up on HSE reports and facilitate LPT meetings and HSE audits.
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</li><li>Support line management in investigations of failures and accidents.
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</li><li>Maintain a high level of HSE awareness among personnel through communication, training and promoting involvement in HSE programs.
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</li><li>Recommend improvements to the HSE program.
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</li><li>Review QUEST to ensure that logged data is correct and up to date.
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</li><li>Analyze HSE trends for the location.</li>
</ul><p></p><p><b>Minimum qualification:</b></p>
<ul><li>5 years experience as Field HSE Specialist.</li>
<li>5 years experience in HSE for the Oil &amp; Gas Industry.</li>
</ul><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p>
<p></p><div><div> </div></div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>International Opportunities</b></h3>
<div><p>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Insurance</b></h3>
<div><p>Health, vision, and dental insurance for you and your dependents available from day one.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Learning Opportunities</b></h3>
<div><p>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Diverse and Inclusive</b></h3>
<div><p>Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.</p>
</div></div></div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
</p><p>Global in outlook, local in practice &ndash; and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.</p><br>
<br>
<p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.</p>
<p>We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.</p>
<p>SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.</p></div></div></div></div></div>

Field HSE Specialist

WSP in the Middle East

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking an experienced Civil Engineer to oversee and verify civil works for a Combined Cycle Gas Turbine (CCGT) power plant during construction and pre-commissioning. The role ensures compliance with drawings, specifications, ITPs, method statements, and applicable standards, with a strong focus on quality, safety, and timely delivery. You will work closely with the EPC/Contractor, Owner&rsquo;s Engineer, and HSE teams to ensure all civil and structural works meet project requirements.
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 <strong>
  Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Manage and oversee all civil engineering activities on site related to Open/Close Cycle Gas Turbine (OCGT/CCGT) projects and Substation Projects.
  </li>
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   Ensure compliance with design specifications and regulatory requirements.
  </li>
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   Coordinate with project managers, engineers, Owner and contractors to ensure smooth project execution.
  </li>
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   Supervise site preparation, foundation construction, structural works, and infrastructure development.
  </li>
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   Conduct regular inspections to monitor progress, quality, and safety standards.
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   Address technical queries and provide solutions to any civil engineering challenges encountered during construction.
  </li>
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   Collaborate with stakeholders to optimize project outcomes and mitigate risks.
  </li>
  <li>
   Prepare regular progress reports and documentation for project milestones.
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   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in civil engineering or related field.
  </li>
  <li>
   4-8 years of experience in civil engineering roles with a focus on Open Cycle Gas Turbine (OCGT) projects.
  </li>
  <li>
   Strong understanding of civil engineering principles, construction methodologies, and materials.
  </li>
  <li>
   Knowledge of regulatory requirements and safety standards applicable to Open/Close Cycle Gas Turbine (OCGT/CCGT) projects and Substation projects.
  </li>
  <li>
   Familiarity with environmental regulations and sustainability practices in Open/Close Cycle Gas Turbine (OCGT/CCGT) projects and Substation projects.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Imagine a better future for you and a better future for us all.
  <br/>
  <br/>
 </strong>
 Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
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 <br/>
 <strong>
  With us, you can. Apply today.
 </strong>
</div>


Civil Engineer_Power Plants_CCGT

Worley

<div>
 <strong>
  Building on our past. Ready for the future
  <br/>
  <br/>
 </strong>
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
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 <strong>
  Job Title:
 </strong>
 Senior Project Manager
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 <strong>
  Skills And Knowledge
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  <br/>
 </strong>
 <ul>
  <li>
   Demonstrate leadership in HSE.
  </li>
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   Strong stakeholder management skills
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   Comprehensive understanding of the technical and commercial risks associated with oil and gas project development.
  </li>
  <li>
   Excellent communications skills
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  <li>
   Demonstrated capability in leading multi-disciplinary engineering projects
  </li>
  <li>
   Demonstrated capability in managing project Cost, Schedule and Resourcing
  </li>
  <li>
   Comprehensive understanding of In-Country-Value
  </li>
  <li>
   Strong Analytical and Decision Making skills
  </li>
  <li>
   Effective interfaces management
  </li>
  <li>
   Effective risk management
  </li>
  <li>
   Effective project Resources Management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years&rsquo; engineering and project management experience
  </li>
  <li>
   5 Years in the oil &amp; gas, refinery, and petrochemical sector
  </li>
  <li>
   Proven track record of successfully delivering complex projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Moving forward together
  <br/>
  <br/>
 </strong>
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
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 <br/>
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
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 <br/>
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
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 <br/>
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>


Senior Project Manager (Omani Nationals)

ELSA

<div>
 Key Responsibilities:
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 <br/>
 <ul>
  <li>
   Manage overall logistics operations throughout the drilling campaign, including supply base, warehouse, vessel, and rig support activities.
  </li>
  <li>
   Coordinate vessel movements, rig mobilisation/demobilisation, and material transportation to ensure timely delivery and operational readiness.
  </li>
  <li>
   Oversee drilling and testing materials management, including receiving, dispatch, inventory control, stock verification, and material tracking.
  </li>
  <li>
   Manage freight forwarding, customs clearance, import/export activities, and logistics documentation in compliance with Company requirements.
  </li>
  <li>
   Ensure all equipment, materials, and transportation activities comply with Company HSE standards and procedures.
  </li>
  <li>
   Coordinate helicopter crew changes, contractor activities, and logistics support services.
  </li>
  <li>
   Monitor material availability, supply chain progress, and support cost-effective drilling operations.
  </li>
  <li>
   Prepare logistics reports, inventory records, and required documentation including RO/SCC and invoice processing.
  </li>
  <li>
   Liaise with internal teams, contractors, and relevant authorities to ensure smooth logistics operations.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Requirements:
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 <ul>
  <li>
   Minimum 10 years' Oil &amp; Gas experience, including 5 years in Drilling Material Coordination or Logistics Supervision.
  </li>
  <li>
   Experience supporting at least one Oil &amp; Gas drilling project/well campaign.
  </li>
  <li>
   Good English communication skills and ability to work with local stakeholders.
   <br/>
  </li>
 </ul>
</div>


Logistics Coordinator

Pure planet

<p><b>Job Description: Store Keeper</b></p><p><b>Department:</b> Supply Chain / Operations<br/><b>Reports To:</b> Operations Manager / Procurement Manager</p><p><b>Position Summary</b></p><p>The Store Keeper is responsible for the efficient management of all inventory, purchasing coordination, receiving, storage, stock issuance, and logistics activities. The role ensures accurate inventory records, maintains optimum stock levels, supports daily operations, and guarantees that all food, beverage, bakery, pastry, packaging, and operational supplies are properly controlled in accordance with company standards.</p><p>The ideal candidate must have strong experience in the Food &amp; Beverage industry, preferably within a specialty coffee shop, bakery, pastry, or restaurant environment, with excellent knowledge of inventory control systems, ERP/POS software, and warehouse operations.</p><p><b>Key Responsibilities</b>Inventory Management</p><ul><li>Manage daily receiving, storage, issuing, and transfer of all inventory items.</li><li>Monitor stock levels and maintain minimum and maximum inventory levels.</li><li>Conduct daily, weekly, and monthly inventory counts.</li><li>Perform stock reconciliation and investigate inventory discrepancies.</li><li>Ensure First In First Out (FIFO) and First Expired First Out (FEFO) are implemented.</li><li>Monitor expiry dates and damaged products.</li><li>Maintain organized storage areas following food safety and HACCP standards.</li></ul><p>Purchasing Support</p><ul><li>Prepare Purchase Requests based on inventory requirements.</li><li>Coordinate with approved suppliers regarding deliveries.</li><li>Compare supplier quotations when required.</li><li>Follow up pending purchase orders.</li><li>Ensure all received items match approved Purchase Orders and Delivery Notes.</li></ul><p>Receiving &amp; Quality Control</p><ul><li>Inspect all incoming goods for:</li><li>Quantity</li><li>Quality</li><li>Expiry dates</li><li>Packaging condition</li><li>Product specifications</li><li>Reject non-conforming items.</li><li>Ensure proper documentation during receiving.</li></ul><p>Stock Issuance &amp; Transfers</p><ul><li>Process daily stock requisitions from:</li><li>Coffee Bar</li><li>Kitchen</li><li>Bakery</li><li>Pastry</li><li>Front of House</li><li>Prepare internal stock transfers between branches or departments.</li><li>Maintain accurate transfer documentation.</li><li>Coordinate logistics for stock movement.</li></ul><p>Warehouse Management</p><ul><li>Maintain clean, organized, and properly labeled storage areas.</li><li>Separate dry, chilled, frozen, and chemical storage.</li><li>Monitor storage temperatures where applicable.</li><li>Ensure compliance with HACCP and food safety standards.</li></ul><p>Inventory System Management</p><ul><li>Update inventory transactions accurately and on time.</li><li>Record:</li><li>Goods Receiving</li><li>Stock Issuance</li><li>Stock Transfers</li><li>Purchase Orders</li><li>Inventory Adjustments</li><li>Stock Returns</li><li>Generate inventory and stock movement reports.</li></ul><p>Logistics Support</p><ul><li>Drive company vehicle when required for:</li><li>Supplier collection</li><li>Stock transfers</li><li>Emergency purchasing</li><li>Inter-branch deliveries</li><li>Ensure safe transportation of products.</li><li>Maintain delivery records.</li></ul><p>Supplier Coordination</p><ul><li>Maintain professional relationships with suppliers.</li><li>Coordinate delivery schedules.</li><li>Report supplier issues including shortages, delays, or quality concerns.</li><li>Assist Procurement in supplier performance evaluation.</li></ul><p>Compliance</p><ul><li>Ensure compliance with:</li><li>Company SOPs</li><li>Food Safety Standards</li><li>HACCP Requirements</li><li>Inventory Control Procedures</li><li>Health &amp; Safety Regulations</li></ul><p><b>Required Qualifications</b></p><ul><li>Diploma or Bachelor's Degree in Business Administration, Supply Chain, Hospitality Management, Logistics, or a related field.</li><li>Minimum <b>3&ndash;5 years</b> of experience as a Store Keeper, Inventory Controller, or Warehouse Assistant in the <b>Food &amp; Beverage industry</b>.</li><li>Experience in:</li><li>Specialty Coffee Shop</li><li>Restaurant</li><li>Bakery</li><li>Pastry</li><li>Caf&eacute; Operations</li></ul><p><b>Mandatory Knowledge &amp; Skills</b>Food &amp; Beverage Knowledge</p><p>Must have good knowledge of:</p><ul><li>Coffee beans and beverages</li><li>Milk and dairy products</li><li>Syrups and sauces</li><li>Bakery ingredients</li><li>Pastry ingredients</li><li>Breakfast ingredients</li><li>Frozen products</li><li>Dry goods</li><li>Packaging materials</li><li>Cleaning chemicals</li><li>Disposable items</li><li>Operational consumables</li></ul><p>Must understand product storage requirements including:</p><ul><li>Ambient</li><li>Chilled</li><li>Frozen</li><li>Dry storage</li></ul><p>Inventory &amp; Warehouse</p><ul><li>Inventory Management</li><li>Stock Control</li><li>Cycle Counting</li><li>Physical Inventory</li><li>FIFO / FEFO</li><li>Stock Reconciliation</li><li>Inventory Valuation</li><li>Warehouse Organization</li><li>Receiving Procedures</li><li>Stock Transfers</li></ul><p>Purchasing Knowledge</p><ul><li>Purchase Requests (PR)</li><li>Purchase Orders (PO)</li><li>Goods Receiving Notes (GRN)</li><li>Supplier Management</li><li>Vendor Coordination</li><li>Cost Control</li><li>Invoice Verification</li></ul><p>Systems Knowledge (Mandatory)</p><p>Must be proficient in using:</p><ul><li>ERP Systems (e.g., Odoo, SAP, Oracle, Microsoft Dynamics, NetSuite, etc.)</li><li>Inventory Management Systems</li><li>POS Backend Systems</li><li>Restaurant Management Systems</li><li>Barcode Scanning Systems</li><li>Digital Inventory Platforms</li></ul><p>Must be able to:</p><ul><li>Generate inventory reports</li><li>Process stock transfers</li><li>Receive purchase orders</li><li>Manage stock adjustments</li><li>Perform stock reconciliation</li><li>Extract inventory data</li></ul><p>Microsoft Office (Advanced)</p><p>Mandatory proficiency in:</p><ul><li><b>Microsoft Excel (Advanced)</b> &ndash; Pivot Tables, VLOOKUP/XLOOKUP, formulas, inventory tracking, reporting, data analysis</li><li><b>Microsoft Word</b> &ndash; Documentation, reports, SOPs</li><li><b>Microsoft Outlook</b> &ndash; Email communication</li><li><b>Microsoft PowerPoint</b> &ndash; Basic presentations</li></ul><p><b>Additional Requirements</b></p><ul><li>Valid driving license (Mandatory).</li><li>willing to obtain a driving license with company sponsorship subject to management approval</li><li>Willing to drive company vehicles for stock transfers, supplier collections, and logistics support.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to lift and move inventory when required.</li><li><b>Core Competencies</b></li><li><b>Excellent organizational skills</b></li><li>High attention to detail</li><li>Strong numerical and analytical skills</li><li>Integrity and accountability</li><li>Time management</li><li>Problem-solving ability</li><li>Effective communication</li><li>Teamwork and collaboration</li><li>Ability to work under pressure</li><li>Proactive and self-motivated</li><li>Strong planning and coordination skills<b>Key Performance Indicators (KPIs)</b></li><li>Inventory Accuracy (%)</li><li>Stock Variance (%)</li><li>Stock Availability</li><li>Stock Turnover Rate</li><li>Receiving Accuracy</li><li>Purchase Order Accuracy</li><li>Stock Transfer Accuracy</li><li>Inventory Reporting Timeliness</li><li>Expiry and Wastage Control</li><li>Warehouse Organization Score</li><li>Supplier Receiving Compliance</li><li>HACCP &amp; Food Safety Compliance</li></ul><p>This job description is designed for a professional F&amp;B operation and reflects the expectations for a Store Keeper supporting a specialty coffee shop, bakery, pastry, and restaurant environment with modern ERP, POS, inventory control, and logistics responsibilities.</p><p>Pay: RO1.000 - RO2.000 per month</p><p>Work Location: In person</p>

Store Keeper

St. Regis Hotels & Resorts

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26092533
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
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 <strong>
  Position Type
 </strong>
 Non-Management
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 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Prepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure coolers, cabinets, and storage areas. Complete closing duties.
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 <br/>
 Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
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 <br/>
 Related Work Experience: At least 1 year of related work experience.
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 <br/>
 Supervisory Experience: No supervisory experience.
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 <br/>
 License or Certification: None
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 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


F&B Service Expert - Barista (Omani Only)

<p><b>Job Description: Server / Waiter / Waitress (Specialty Coffee Shop &amp; Caf&eacute; Concept)</b></p><p><b>Position Summary</b></p><p>The Server / Waiter / Waitress is responsible for delivering exceptional table service by providing professional, friendly, and efficient hospitality to guests. The role ensures accurate order taking, proper food and beverage service, guest satisfaction, and adherence to company service standards.</p><p>The ideal candidate must have strong customer service skills, good product knowledge, attention to detail, and the ability to create a memorable dining experience in a specialty coffee shop, bakery, and caf&eacute; environment.</p><p><b>Key Responsibilities</b></p><p><b>Guest Service Excellence</b></p><ul><li>Welcome and serve guests professionally according to caf&eacute; service standards.</li><li>Provide friendly, attentive, and personalized service throughout the guest journey.</li><li>Ensure guests receive a comfortable and enjoyable dining experience.</li><li>Anticipate guest needs and provide prompt assistance.</li><li>Maintain a positive and professional attitude at all times.</li></ul><p><b>Order Taking &amp; Menu Knowledge</b></p><ul><li>Present menus and explain food and beverage offerings.</li><li>Provide recommendations based on guest preferences.</li><li>Have complete knowledge of:</li><li>Coffee beverages</li><li>Signature drinks</li><li>Breakfast items</li><li>Bakery and pastry products</li><li>Desserts</li><li>Food ingredients and allergens</li><li>Take guest orders accurately and communicate them properly to the kitchen and bar teams.</li><li>Confirm special requests, modifications, and dietary requirements.</li></ul><p><b>Food &amp; Beverage Service</b></p><ul><li>Serve food and beverages according to company service standards.</li><li>Ensure proper presentation before serving.</li><li>Follow correct service sequence and table etiquette.</li><li>Monitor guest satisfaction during service.</li><li>Perform table checks and follow up with guests.</li><li>Clear and reset tables efficiently.</li></ul><p><b>Table Management &amp; Guest Experience</b></p><ul><li>Maintain assigned tables and service areas.</li><li>Ensure tables are clean, organized, and properly set.</li><li>Assist with guest seating and table turnover when required.</li><li>Coordinate with Host, Barista, Kitchen, and Cashier teams.</li><li>Support smooth guest flow during busy periods.</li></ul><p><b>Sales &amp; Upselling</b></p><ul><li>Recommend additional products to enhance the guest experience.</li><li>Promote:</li><li>Signature beverages</li><li>Desserts</li><li>Pastries</li><li>Seasonal promotions</li><li>New menu items</li><li>Support achievement of sales targets through effective product recommendations.</li></ul><p><b>Order Accuracy &amp; Coordination</b></p><ul><li>Ensure all orders are entered correctly into the POS system.</li><li>Verify food and beverage items before serving.</li><li>Coordinate with kitchen and bar teams regarding:</li><li>Order status</li><li>Special requests</li><li>Delays</li><li>Guest concerns</li><li>Maintain communication between guests and operations team.</li></ul><p><b>Guest Complaints &amp; Service Recovery</b></p><ul><li>Listen to guest concerns professionally.</li><li>Handle minor service issues with a positive attitude.</li><li>Escalate serious concerns to the Supervisor or Store Manager.</li><li>Support service recovery procedures to maintain guest satisfaction.</li></ul><p><b>Cash &amp; POS Support</b></p><ul><li>Process guest bills and payments when required.</li><li>Ensure accuracy of orders and charges.</li><li>Understand POS functions including:</li><li>Order entry</li><li>Table management</li><li>Bill printing</li><li>Payment processing</li><li>Maintain accountability for assigned transactions.</li></ul><p><b>Cleanliness &amp; Food Safety</b></p><ul><li>Maintain cleanliness of service areas.</li><li>Follow HACCP and food safety procedures.</li><li>Ensure proper handling of food and beverages.</li><li>Maintain personal hygiene and grooming standards.</li><li>Follow opening, running, and closing procedures.</li></ul><p><b>Required Qualifications</b></p><ul><li>Minimum <b>1&ndash;3 years of experience</b> as a Server, Waiter, Waitress, or Caf&eacute; Crew member.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Restaurants</li><li>Hotels</li><li>Bakeries</li><li>Premium caf&eacute; concepts</li><li>Hospitality training is preferred.</li></ul><p><b>Mandatory Knowledge &amp; SkillsService Knowledge</b></p><ul><li>Understanding of caf&eacute; and restaurant service standards.</li><li>Table service procedures.</li><li>Guest handling techniques.</li><li>Food and beverage presentation.</li><li>Basic knowledge of hospitality etiquette.</li></ul><p><b>Product Knowledge</b></p><p>Must understand:</p><ul><li>Coffee beverages</li><li>Bakery and pastry products</li><li>Breakfast menu items</li><li>Food ingredients</li><li>Allergens and dietary requirements</li><li>Beverage pairing recommendations</li></ul><p><b>Customer Service Skills</b></p><ul><li>Excellent communication skills.</li><li>Friendly and approachable personality.</li><li>Ability to handle different types of guests.</li><li>Strong attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Positive attitude and teamwork.</li></ul><p><b>Systems Knowledge (Mandatory / Preferred)</b></p><p>Knowledge of:</p><ul><li>POS Systems</li><li>Restaurant Ordering Systems</li><li>Table Management Systems</li><li>Digital Menu Systems</li><li>Loyalty/CRM Systems (preferred)</li></ul><p>Ability to:</p><ul><li>Enter orders accurately.</li><li>Process guest requests.</li><li>Support sales and service reporting.</li><li>Use digital ordering tools when required.</li></ul><p><b>Microsoft Office Skills (Preferred)</b></p><p>Basic knowledge of:</p><ul><li>Microsoft Excel</li><li>Microsoft Word</li><li>Microsoft Outlook</li></ul><p><b>Additional Requirements</b></p><ul><li>Professional appearance and excellent grooming standards.</li><li>Strong hospitality mindset and customer-focused attitude.</li><li>Ability to stand and walk for extended periods.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to work effectively as part of a service team.</li><li>Additional language skills are an advantage.</li></ul><p><b>Core Competencies</b></p><ul><li>Customer Service Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Product Knowledge</li><li>Teamwork &amp; Collaboration</li><li>Attention to Detail</li><li>Speed &amp; Efficiency</li><li>Problem Solving</li><li>Professional Appearance</li><li>Positive Attitude</li><li>Accountability</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Guest Satisfaction Score</li><li>Service Speed</li><li>Order Accuracy</li><li>Upselling Performance</li><li>Customer Feedback Rating</li><li>Table Turnover Efficiency</li><li>Menu Knowledge Assessment</li><li>Service Standard Compliance</li><li>Cleanliness &amp; Hygiene Score</li><li>Attendance &amp; Punctuality</li><li>Teamwork Performance</li></ul><p><b>Role Importance</b></p><p>The Server / Waiter / Waitress plays a critical role as the <b>direct connection between the brand and the guest</b>. This position represents the caf&eacute;&rsquo;s hospitality standards by creating memorable experiences, ensuring service excellence, increasing customer loyalty, and supporting overall business performance.</p><p>Pay: RO1.000 - RO2.000 per month</p><p>Work Location: In person</p>

Cafe Server / Waiter / Waitress

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