asstmgr-human resources

hr specialist

human resources specialist Jobs in Riyadh

human resources specialist

assistant human resources manager Jobs in Riyadh

assistant human resources manager

human resources manager

human resources director

Emdad By Elm

<div>
 
 
 Job Title
 
 
 
 Director of Human Resources
 
 
 
 Department:
 
 Shared Services
 
 
 
 Section:
 
 Operations
 
 
 
 Unit:
 
 Human Resources
 
 
 
 Reporting to:
 
 Sr. Director of Shared Services
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Director of Human Resources leads the organization&rsquo;s people strategy, encompassing recruitment, talent development, workforce planning, diversity, inclusion, and organizational culture. The role supports the organization&rsquo;s dual ambition to build a strong foundation in Saudi professional talent while also attracting a diverse, international team, aligned with the organization&rsquo;s mission to represent world cultures through pluralism and a contemporary vision of universalism. The Director will play a central role in shaping a high-performance, inclusive work environment where staff feel empowered, respected, and supported in their professional growth. The successful candidate will have experience in complex organizational settings and a deep commitment to intercultural fluency, fairness, and professional excellence to retain top talent in service of the organization&rsquo;s mission.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 
 Strategy and Planning
 
 
 <ul>
 <li>
 Develop human capital strategies aligned with the organization&rsquo;s vision.
 </li>
 <li>
 Conduct workforce analysis for talent planning and succession management.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Develop, manage, and monitor the Human Resources budget in collaboration with the Finance Department.
 </li>
 <li>
 Monitor and optimize spending related to human capital operations.
 </li>
 </ul>
 
 
 
 
 
 Policies, Processes, and Procedures
 
 
 <ul>
 <li>
 Establish and update policies promoting equity, inclusion, and compliance.
 </li>
 <li>
 Ensure alignment of talent practices with organizational goals.
 </li>
 </ul>
 
 
 
 
 
 Functional Accountabilities
 
 
 <ul>
 <li>
 Lead the development and continuous improvement of human capital strategies that align with the organization's long-term vision and goals.
 </li>
 <li>
 Ensure the conduction of comprehensive workforce analyses to identify skills gaps, succession planning needs, and areas for improvement in talent management practices.
 </li>
 <li>
 Oversee the design and implementation of innovative training and development programs that promote continuous learning and professional growth for employees at all levels.
 </li>
 <li>
 Foster a culture of inclusivity by developing and executing initiatives aimed at improving diversity in recruitment, retention, and career advancement opportunities.
 </li>
 <li>
 Collaborate with department heads to create and refine job descriptions and competency frameworks that accurately represent the skills and behaviors necessary for success in each role.
 </li>
 <li>
 Oversee the accurate measuring and reporting on the effectiveness of human capital intervention programs, providing actionable insights and recommendations for strategic adjustments.
 </li>
 <li>
 To partner with external organizations, educational institutions, and community resources to bolster recruitment strategies and workforce development initiatives.
 </li>
 <li>
 Define the criteria for evaluating the performance of the individual members of the organization.
 </li>
 <li>
 Assist the foreign employees in their official procedures while in KSA.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Collaborate with leadership to drive cultural transformation.
 </li>
 <li>
 Build partnerships with external organizations for talent sourcing and development.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Live by the organization&rsquo;s values, ethical standards, and governance.
 </li>
 <li>
 Manage and support team members in performing their tasks in line with established policies and procedures.
 </li>
 <li>
 Guide, mentor, and develop the Human Resources team to ensure continuous growth and achievement of functional objectives.
 </li>
 <li>
 Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
 </li>
 <li>
 Delegate authority appropriately to empower team members and encourage accountability.
 </li>
 <li>
 Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.
 </li>
 <li>
 Foster a high-performance, inclusive, and collaborative work culture aligned with the organization&rsquo;s values.
 </li>
 <li>
 Promote innovation and contribute to a positive, inspiring, and diverse workplace.
 </li>
 <li>
 Maintain high personal standards and ensure excellence across the section.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 Minimum 8 years in HR with a focus on talent and organizational development.
 </li>
 <li>
 Strong record in engagement strategies, data analysis, and inclusive workplace programs.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Organizational Psychology, or related field. Masters preferred.
 </li>
 <li>
 HR certification (e.g., SHRM-CP, CIPD) preferred but not required.
 </li>
 </ul>
 
 
 
 
 
 
 Personal capabilities and qualifications
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with a focus on data- driven decision-making in human capital management.
 </li>
 <li>
 Exceptional interpersonal skills with the ability to build relationships and influence stakeholders at all organizational levels.
 </li>
 <li>
 Proven project management abilities, with experience in overseeing multiple initiatives simultaneously and ensuring timely delivery against objectives.
 </li>
 <li>
 High level of emotional intelligence and cultural awareness, with a commitment to creating an inclusive work environment for all employees.
 </li>
 <li>
 Proficient in utilizing advanced HR technologies and software for talent management, performance assessment, and employee engagement measurement.
 </li>
 <li>
 Ability to navigate complex challenges and conflicting priorities while maintaining focus on the organization's overarching human capital objectives.
 </li>
 <li>
 Creative thinking and adaptability to align talent strategies with evolving organizational needs and external market trends.
 </li>
 </ul>
 
 
 
</div>

Human Resources Director

Confidential Careers

<div>
 
 TThe ideal candidate will act as an employee champion and a leader of change. You will plan, develop, organize, implement, direct and evaluate the organization's human resource function and performance.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Provide overall leadership and guidance by overseeing talent acquisition, employee career development, succession planning, retention programs, training and leadership development
 </li>
 <li>
 Function as a strategic, human capital business advisor to the senior management team
 </li>
 <li>
 Develop initiatives, policies and programs to complement existing practices and create consistency across the organization
 </li>
 <li>
 Oversee benefit and compensation plans to ensure cost efficiencies and attractiveness to retain top talent
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience in human resources or management
 </li>
 <li>
 15+ years of professional HR experience, ideally from a services-oriented business, with a combination of corporate and business unit line experience preferred
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 </ul>
 
 
</div>

Marriott International

<div>Additional Information 
Job Number25140884 
Job CategoryHuman Resources 
LocationCourtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Recruitment and Hiring Process
<ul><li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li></ul>
<ul><li>Establishes and maintains contact with external recruitment sources.</li></ul>
<ul><li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li></ul>
<ul><li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li></ul>
<ul><li>Oversees/monitors candidate identification and selection process.</li></ul>
<ul><li>Provides subject matter expertise to property managers regarding selection procedures.</li></ul>
<ul><li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li></ul>
<ul><li>Performs quality control on candidate identification/selection.</li></ul> 
Administering and Educating Employee Benefits
<ul><li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li></ul>
<ul><li>Prepares, audits and distributes unemployment claim activity reports to property management.</li></ul>
<ul><li>Attends unemployment hearings and ensures property is properly represented.</li></ul>
<ul><li>Ensures that department has the available resources on hand to administer employee.</li></ul> 
Managing Employee Development
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Ensures employees are cross-trained to support successful daily operations.</li></ul>
<ul><li>Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li></ul>
<ul><li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li></ul>
<ul><li>Ensures attendance by all new hires and participation of the leadership team in training programs</li></ul>
<ul><li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li></ul> 
Maintaining Employee Relations
<ul><li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li></ul>
<ul><li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li></ul>
<ul><li>Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner</li></ul>
<ul><li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li></ul>
<ul><li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul> 
Managing Legal and Compliance Practices
<ul><li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li></ul>
<ul><li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li></ul>
<ul><li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li></ul>
<ul><li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li></ul>
<ul><li>Communicates property rules and regulations via the employee handbook.</li></ul>
<ul><li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li></ul>
<ul><li>Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li></ul>
<ul><li>Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li></ul>
<ul><li>Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li></ul>
<ul><li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Mgr-Human Resources II

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25143016
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Four Points by Sheraton King Abdulaziz Road, King Abdulaziz Road, Riyadh, Saudi Arabia, Saudi Arabia, 12233VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting in Managing Recruitment and Hiring Process
 
 
 
 <ul>
 <li>
 Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
 </li>
 <li>
 Assists in establishing and maintains contact with external recruitment sources.
 </li>
 <li>
 Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
 </li>
 <li>
 Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
 </li>
 <li>
 Assists in monitoring candidate identification and selection process.
 </li>
 <li>
 Performs quality control on candidate identification/selection.
 
 
 </li>
 </ul>
 
 Assisting In Administering And Educating Employee Benefits
 
 
 
 <ul>
 <li>
 Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
 </li>
 <li>
 Assists with unemployment claim activity reports.
 </li>
 <li>
 Attends unemployment hearings and ensures property is properly represented, as needed.
 
 
 </li>
 </ul>
 
 Assisting in Managing Employee Development
 
 
 
 <ul>
 <li>
 Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Ensures employees are cross-trained to support successful daily operations.
 </li>
 <li>
 Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
 </li>
 <li>
 Ensures attendance by all new hires and participation of the leadership team in training programs
 </li>
 <li>
 Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
 
 
 </li>
 </ul>
 
 Assisting in Maintaining Employee Relations
 
 
 
 <ul>
 <li>
 Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
 </li>
 <li>
 Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
 </li>
 <li>
 Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner
 </li>
 <li>
 Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
 </li>
 <li>
 Partners with Loss Prevention to conduct employee accident investigations, as necessary.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position.
 
 
 </li>
 </ul>
 
 Assisting in Managing Legal and Compliance Practices
 
 
 
 <ul>
 <li>
 Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
 </li>
 <li>
 Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
 </li>
 <li>
 Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
 </li>
 <li>
 Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
 </li>
 <li>
 Communicates property rules and regulations via the employee handbook.
 </li>
 <li>
 Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
 </li>
 <li>
 Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
 </li>
 <li>
 Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Human Resources Manager

<div>Additional Information 
Job Number25143016 
Job CategoryHuman Resources 
LocationFour Points by Sheraton King Abdulaziz Road, King Abdulaziz Road, Riyadh, Saudi Arabia, Saudi Arabia, 12233 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Assisting in Managing Recruitment and Hiring Process
<ul><li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li></ul>
<ul><li>Assists in establishing and maintains contact with external recruitment sources.</li></ul>
<ul><li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li></ul>
<ul><li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li></ul>
<ul><li>Assists in monitoring candidate identification and selection process.</li></ul>
<ul><li>Performs quality control on candidate identification/selection.</li></ul> 
Assisting in Administering and Educating Employee Benefits
<ul><li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li></ul>
<ul><li>Assists with unemployment claim activity reports.</li></ul>
<ul><li>Attends unemployment hearings and ensures property is properly represented, as needed.</li></ul> 
Assisting in Managing Employee Development
<ul><li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Ensures employees are cross-trained to support successful daily operations.</li></ul>
<ul><li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li></ul>
<ul><li>Ensures attendance by all new hires and participation of the leadership team in training programs</li></ul>
<ul><li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li></ul> 
Assisting in Maintaining Employee Relations
<ul><li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li></ul>
<ul><li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li></ul>
<ul><li>Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner</li></ul>
<ul><li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li></ul>
<ul><li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul> 
Assisting in Managing Legal and Compliance Practices
<ul><li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li></ul>
<ul><li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li></ul>
<ul><li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.</li></ul>
<ul><li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li></ul>
<ul><li>Communicates property rules and regulations via the employee handbook.</li></ul>
<ul><li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li></ul>
<ul><li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li></ul>
<ul><li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Mandarin Oriental

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General:
 </li>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Riyadh Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Departmental:
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 To ensure operational flow, discuss any issues.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests
 </li>
 <li>
 Assist in ensuring that mistakes mentioned are corrected and discuss procedures that were performed correctly
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability
 </li>
 <li>
 Special guests, group bookings and VIP&rsquo;s
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.Departmental Meetings
 </li>
 <li>
 Daily briefings with concierge and attendant team
 </li>
 <li>
 Weekly meetings with the Spa Operations Manager
 </li>
 <li>
 Weekly meetings MOD meetings with Spa Director, Spa Operations Manager and Spa Treatment Manager
 </li>
 <li>
 Monthly Concierge and Attendant meetings. This meeting will address policies, procedures, scheduling and any concerns the team members have in regards to the Spa Operation. A written agenda must be prepared and treatment manager will ensure written minutes are distributed to all spa staff and Human Resources following the meeting.
 </li>
 <li>
 Monthly all colleague meeting and during this time it will be necessary to prepare a presentation for the monthly meeting for all spa colleagues
 </li>
 <li>
 Spa closure preparation, including email informing the Hotel, guest room letters and signage
 
 
 </li>
 </ul>
 
 Training
 
 
 
 <ul>
 <li>
 Organize Spa Concierge and Spa Attendant training
 </li>
 <li>
 Assist Concierge &amp; therapists with Spa Soft questions and obstacles
 </li>
 <li>
 Organize Spa Concierge and Spa Attendant Training, including Spasoft, shadow shifts, product &amp; treatment knowledge liaising with Aromatherapy Associates and Hotel Human Resources
 </li>
 <li>
 Update Training attendance report and yearly planner on a monthly basis and send to Human Resources
 </li>
 <li>
 Review SOP&rsquo;s have been taught and continue to ensure that standards are being met
 </li>
 <li>
 Training of spa concierge and spa attendants on how to handle difficult situations and challenging guests
 </li>
 <li>
 MOSST Ambassador &ndash; To complete training and refresher training for Spa Concierge on our Signature treatment and products.
 
 
 </li>
 </ul>
 
 Finance
 
 
 
 <ul>
 <li>
 Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation
 </li>
 <li>
 Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently
 </li>
 <li>
 Reviewing the visual book for the day and the following day to ensure that everything is booked correctly and efficiently for revenue maximization
 </li>
 <li>
 Verify individual concierge have complete and accurate financial report at the end of shift
 </li>
 <li>
 Complete Agency totals every Monday for accounts
 </li>
 <li>
 Send Agency invoices off to Calibre every Monday, informing them of the correct hours and hourly rate
 </li>
 <li>
 Email the Spa&rsquo;s waiting list to the Hotel&rsquo;s General Manager every Monday, informing them of Spa turn away logged for the previous week
 </li>
 <li>
 Track Spa turn away business
 </li>
 <li>
 Redeem expired Gift Certificates on the last day of the month
 </li>
 <li>
 Collate reports for the input of the Spa KPI&rsquo;s including Spa Concierge for treatment and retail revenue
 </li>
 <li>
 Organise treatment and product incentives for Spa Concierge and Attendant team boosting our Signature treatments and retail within the Spa
 </li>
 <li>
 Tracking colleague treatment experiences
 </li>
 <li>
 Customer Focus:
 
 
 </li>
 </ul>
 Dealing with guest enquiries via phone, email and face to face.
 
 
 Ensure that all guest enquiries are taken care of within 12 hours.
 
 
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 
 
 In the absence of Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 
 
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 <ul>
 <li>
 Colleague Relations:
 
 
 </li>
 </ul>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 
 
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 
 
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 <ul>
 <li>
 Administrative Duties:
 
 
 </li>
 </ul>
 Responsible for end of month spa retail inventory and submit to Director of Spa &amp; Wellness.
 
 
 Assist with Month End Closing reports in the absence of Director of Spa &amp; Wellness.
 
 
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 
 
 Raise the necessary Purchase Requests for all retail and professional products.
 
 
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 <ul>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 Engineering
 
 
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
 
 
 <ul>
 <li>
 Health and Safety:
 
 
 </li>
 </ul>
 Maintain all spa to the Health and Safety Standards.
 
 
 
 SPA
 
 
 
 <ul>
 <li>
 To be fully part of the Spa team
 </li>
 <li>
 To be familiar with all spa treatments/operations of spa for promotion to guests
 </li>
 <li>
 To understand and be able to verbalize the vision of the spa
 
 
 </li>
 </ul>
 
 Sustainable Responsibilities
 
 
 
 <ul>
 <li>
 This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
 </li>
 <li>
 Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
 </li>
 <li>
 Supporting sustainability initiative.
 </li>
 </ul>
</div>

Assistant Spa Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25143884
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting in Managing Recruitment and Hiring Process
 
 
 
 <ul>
 <li>
 Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
 </li>
 <li>
 Assists in establishing and maintains contact with external recruitment sources.
 </li>
 <li>
 Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
 </li>
 <li>
 Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
 </li>
 <li>
 Assists in monitoring candidate identification and selection process.
 </li>
 <li>
 Performs quality control on candidate identification/selection.
 
 
 </li>
 </ul>
 
 Assisting In Administering And Educating Employee Benefits
 
 
 
 <ul>
 <li>
 Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
 </li>
 <li>
 Assists with unemployment claim activity reports.
 </li>
 <li>
 Attends unemployment hearings and ensures property is properly represented, as needed.
 
 
 </li>
 </ul>
 
 Assisting in Managing Employee Development
 
 
 
 <ul>
 <li>
 Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Ensures employees are cross-trained to support successful daily operations.
 </li>
 <li>
 Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
 </li>
 <li>
 Ensures attendance by all new hires and participation of the leadership team in training programs
 </li>
 <li>
 Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
 
 
 </li>
 </ul>
 
 Assisting in Maintaining Employee Relations
 
 
 
 <ul>
 <li>
 Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
 </li>
 <li>
 Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
 </li>
 <li>
 Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner
 </li>
 <li>
 Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
 </li>
 <li>
 Partners with Loss Prevention to conduct employee accident investigations, as necessary.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position.
 
 
 </li>
 </ul>
 
 Assisting in Managing Legal and Compliance Practices
 
 
 
 <ul>
 <li>
 Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
 </li>
 <li>
 Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
 </li>
 <li>
 Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
 </li>
 <li>
 Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
 </li>
 <li>
 Communicates property rules and regulations via the employee handbook.
 </li>
 <li>
 Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
 </li>
 <li>
 Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
 </li>
 <li>
 Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

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