hr intern

procurement specialist

hr assistant

hr executive

hr recruiter

human resources services specialist

zcreatix

<div><div><div><h5 class="jobSectionHeader">Overview</h5> 
</div><div><h3 class="jobSectionHeader">Job Details</h3> 


Support the development, implementation, and ongoing improvement of HR policies, procedures, and internal processes.

Prepare, administer, and maintain employment contracts, HR decisions, and other employee-related documentation in accordance with company requirements.

Manage employee registration, deregistration, and related documentation with relevant government authorities and institutions.

Maintain accurate records of employee attendance, working hours, leave balances, and other HR data.

Coordinate and enhance the onboarding process to ensure new employees have a smooth and effective start.

Assist with performance management activities, monitor HR metrics, and support the tracking of key HR performance indicators.

Organize employee training programs and contribute to learning and professional development initiatives.

Support recruitment and selection activities by coordinating interviews, communicating with candidates, and working closely with hiring managers.

Monitor HR and legal processes within the medical sector to ensure compliance with employment regulations, licensing requirements, company policies, and industry standards.

Maintain organized personnel files and provide day-to-day administrative support to ensure efficient HR operations.

Assist with employee relations matters by responding to HR inquiries and supporting the resolution of routine workplace issues. 

<h4 class="jobSectionHeader">
Job Experience Requirements</h4> 


Bachelor's degree in Human Resources, Law, Economics, Business Administration, or a related field.

Previous experience in Human Resources, personnel administration, or legal support will be considered an advantage.

Good knowledge of labor laws, employment contracts, HR policies, business regulations, and employee lifecycle management.

Strong communication and interpersonal skills with the ability to build positive working relationships.

Excellent attention to detail with the ability to manage confidential information accurately and professionally.

Reliable, motivated, and professional with a strong sense of responsibility and integrity.

Ability to work independently while collaborating effectively with colleagues across different departments.

Flexible and adaptable, with the ability to perform well in a dynamic and fast-paced work environment.

Good organizational and time management skills with the ability to handle multiple HR tasks and meet deadlines.

About Company: 
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Nature</h5>
</div><div>Full Time
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Location</h5>
</div><div>Dubai
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Level</h5>
</div><div>Sr. Position</div></div></div><div></div>

HR And Resources Specialist

Chinese Palace Restaurant Group

The National Employee Relations &amp; Engagement Specialist is a critical role focused on supporting our national employees' well-being, fostering engagement, and ensuring alignment with organizational goals through effective performance management. This role plays a vital part in supporting the company&rsquo;s Emiratisation strategy by ensuring the successful integration of our national talent into the workforce and fostering a culture of belonging, growth, and career development.Key Responsibilities <ul><li>Act as the first point of contact for our national employees regarding HR queries and support needs.</li><li>Assist, develop, and implement engagement initiatives designed to improve our national employee satisfaction, performance, and career progression.</li><li>Look after our national employees&rsquo; workplace experiences, gather feedback, and implement initiatives to address challenges and improve retention.</li><li>Monitor attendance, probation reviews, and performance feedback for our national talent.</li><li>Partner with managers to support the national employees through mentoring, career coaching, and professional development opportunities.</li><li>Initiate the creation of recognition and reward programs to celebrate the contributions of national employees.</li><li>Provide guidance to the national employees and managers on goal setting and performance expectations.</li><li>Assist in the development and implementation of effective recruitment strategies to attract national talent for roles across all brands and departments.</li><li>Support partnerships with universities, career fairs, and government programs (e.g., Nafis, MOHRE) to build a strong pipeline of national talent.</li><li>Coordinate the hiring process of national candidates.</li><li>Ensure and oversee onboarding programs tailored to national hires, ensuring smooth integration into the company culture and operations.</li><li>Ensure company practices comply with UAE Emiratisation laws, quotas, and reporting requirements.</li><li>Maintain accurate records of national employees in HR systems.</li><li>Prepare basic reports on Emiratisation numbers, turnover, and progress toward targets.</li><li>Support with government documentation and Emiratisation compliance requirements.</li><li>Educate managers and teams on Emirati culture and workplace expectations to promote inclusion and understanding</li><li>Work closely with Employee Relations &amp; Engagement team on day-to-day tasks.</li><li>Support with administrative duties such as filing, documentation, and data entry.</li><li>Liaise with operations and managers to ensure smooth integration of national staff in restaurants and head office roles.</li><li>Partner with Operations, HR sub-departments, and leadership teams to identify roles suitable for national talent.</li><li>Provide general administrative support to the HR department as required.</li></ul>Qualifications/Requirements:Education:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li></ul>Experience:<ul><li>Minimum 3&ndash;5 years of HR experience, preferably with a focus on nationalization programs in the UAE.</li><li>Proven experience in employee engagement and retention strategies.</li></ul>Skills:<ul><li>Excellent interpersonal and communication skills to address employee concerns effectively.</li><li>Strong organizational and analytical skills, with attention to detail.</li><li>Strong understanding of UAE labor laws and Emiratisation regulations.</li><li>Fluency in English and Arabic (preferred).</li></ul>Job Type: Full-timePay: From AED5,500.00 per monthApplication Question(s):<ul><li>Have you worked on Nationalization/Emiratization programs?</li><li>Do you speak Arabic?</li><li>How many years experience you have in Employee Relations &amp; Engagement?</li><li>How much is your salary expectation?</li></ul>Work Location: In person

Arab Speaker - Employee Relations & Engagement Specialist

Marsh Risk

<div>
 
 Proposals Specialist (Emirati Nationals Only)
 
 
 
 Are you an ambitious and detail-oriented professional looking to advance your career? Join our dynamic team as a Proposals Specialist and contribute to delivering impactful services.
 
 
 
 About This Role
 
 
 
 We are recruiting a Proposals Specialist to join our Sales and Client Segment team in Dubai. In this role, you will be providing operational support to the proposals team by managing timelines, tracking data, and coordinating contributors to ensure submissions meet deadlines and quality standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support proposal timeline management, including coordination of priorities, target dates, and submission milestones
 </li>
 <li>
 Liaise with contributors, project managers, and stakeholders to gather required information and confirm responsibilities
 </li>
 <li>
 Prepare and organize proposal documentation and submission packages, including collections of supporting materials
 </li>
 <li>
 Assist in assembling project details&mdash;scope, deliverables, implementation approach, timetable, staffing, and budget&mdash;and maintain tracking logs
 </li>
 <li>
 Proofread and review proposal text, graphics, and presentation materials; coordinate formatting, and final production logistics
 </li>
 <li>
 Maintain proposal templates, databases, version control, and standards; support the approvals process by scheduling reviews, consolidating feedback, tracking sign-offs, and reporting proposal status
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 UAE National
 </li>
 <li>
 Bachelor&rsquo;s degree in graphic design, Industrial Design, Product Design, Journalism or a related field
 </li>
 <li>
 Very fresh graduates or about to graduate soon
 </li>
 <li>
 Strong communication skills in both Arabic and English (written and verbal)
 </li>
 <li>
 Detail-oriented mindset with a genuine interest in delivering excellent service
 </li>
 <li>
 Proficiency in graphic design software such as Adobe Photoshop and Illustrator
 </li>
 <li>
 Ability to work collaboratively within a team and follow established procedures
 </li>
 <li>
 Creativity and innovation in design concepts and execution.
 </li>
 <li>
 Attention to detail and the ability to produce high-quality, visually appealing designs.
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Familiarity with insurance industry terminology and processes
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Marsh, you will join a global organization with extensive resources for professional development, working alongside experienced mentors in a supportive corporate environment. This role offers an excellent foundation for a career in insurance and risk management, with clear pathways for growth and advancement.
 
 
 
 Location:
 
 Dubai
 
 
 
 Employment Type:
 
 Full-time
 
 
 Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
 
 
 Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_341748
 
</div>

Proposals Specialist

Boundless

<div>
 
 
 Role Overview
 
 
 
 We are looking for a Talent Operations Specialist to support the effective management of the employee lifecycle, with a particular focus on onboarding, employee documentation, and talent-related reporting. The role will be responsible for ensuring that new employees experience a structured and professional onboarding process, while supporting the implementation and administration of the company&rsquo;s performance management framework. The Talent Operations Specialist will work closely with employees, managers, HR, and department heads to coordinate onboarding activities, maintain accurate employee records, track probation and performance review cycles, and ensure that all talent processes are completed consistently and on time.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Onboarding and Employee Integration
 
 <ul>
 <li>
 Coordinate the full onboarding process for new employees from offer acceptance through the completion of their probation period.
 </li>
 <li>
 Prepare onboarding schedules, welcome packs, employee documentation, induction materials, and internal announcements.
 </li>
 <li>
 Coordinate with IT, Administration, Finance, and relevant departments to ensure system access, equipment, workspaces, and other requirements are ready before each employee&rsquo;s joining date.
 </li>
 <li>
 Conduct or coordinate company orientation sessions covering policies, procedures, organizational structure, benefits, and workplace expectations.
 </li>
 <li>
 Ensure all required employment documents, forms, acknowledgements, and approvals are completed and properly recorded.
 </li>
 <li>
 Schedule introductory meetings, departmental inductions, training sessions, and key stakeholder meetings for new employees.
 </li>
 <li>
 Monitor onboarding progress through structured check-ins with employees and line managers.
 </li>
 <li>
 Collect onboarding feedback and identify opportunities to improve the employee experience and internal processes.
 </li>
 <li>
 Maintain onboarding checklists, trackers, employee files, and completion records.
 </li>
 </ul>
 
 Probation Management
 
 <ul>
 <li>
 Maintain an accurate tracker of employee probation periods, confirmation dates, and review deadlines.
 </li>
 <li>
 Notify managers in advance of upcoming probation reviews and provide the required assessment documentation.
 </li>
 <li>
 Follow up with managers to ensure probation evaluations are completed within the required timeframe.
 </li>
 <li>
 Coordinate probation confirmation, extension, or termination documentation in line with company policies.
 </li>
 <li>
 Ensure all probation-related decisions, approvals, and supporting documents are properly recorded.
 </li>
 <li>
 Prepare regular reports highlighting pending, overdue, and completed probation reviews.
 </li>
 </ul>
 
 Performance Management
 
 <ul>
 <li>
 Support the administration and implementation of the company&rsquo;s performance management framework.
 </li>
 <li>
 Coordinate annual, mid-year, quarterly, and probationary performance review cycles.
 </li>
 <li>
 Maintain performance review calendars, employee eligibility lists, evaluation forms, and completion trackers.
 </li>
 <li>
 Guide employees and managers on performance review procedures, timelines, rating criteria, and documentation requirements.
 </li>
 <li>
 Follow up with department heads and line managers to ensure reviews are completed accurately and on time.
 </li>
 <li>
 Review submitted performance evaluations for completeness, consistency, and appropriate supporting comments.
 </li>
 <li>
 Track employee objectives, KPIs, development plans, performance ratings, and review outcomes.
 </li>
 <li>
 Support the documentation and monitoring of performance improvement plans.
 </li>
 <li>
 Maintain confidential and accurate performance records.
 </li>
 <li>
 Prepare performance management reports, completion summaries, rating distributions, and management dashboards.
 </li>
 <li>
 Support calibration meetings by preparing relevant employee and performance information.
 </li>
 <li>
 Identify recurring performance-related gaps and support the development of appropriate improvement initiatives.
 </li>
 </ul>
 
 Employee Lifecycle Operations
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records throughout the employment lifecycle.
 </li>
 <li>
 Track employee milestones, including joining dates, probation periods, contract renewals, promotions, transfers, and performance reviews.
 </li>
 <li>
 Prepare employee letters and documentation related to confirmations, promotions, transfers, title changes, and other employment updates.
 </li>
 <li>
 Ensure employee information is accurately reflected across HR systems, trackers, organizational charts, and internal records.
 </li>
 <li>
 Support internal employee movements and ensure the required documentation and approvals are completed.
 </li>
 <li>
 Coordinate exit clearance and offboarding processes when required, including documentation, asset returns, and final handover tracking.
 </li>
 </ul>
 
 HR Policies and Process Compliance
 
 <ul>
 <li>
 Support the implementation and communication of HR policies, procedures, and employee guidelines.
 </li>
 <li>
 Ensure onboarding, probation, and performance processes are completed in accordance with company policies and applicable employment requirements.
 </li>
 <li>
 Maintain proper documentation and audit trails for all talent operations activities.
 </li>
 <li>
 Monitor employee and manager compliance with required HR processes and timelines.
 </li>
 <li>
 Assist in updating onboarding materials, performance review forms, employee handbooks, and internal procedures.
 </li>
 <li>
 Identify process gaps and recommend improvements to increase efficiency, consistency, and employee experience.
 </li>
 </ul>
 
 Reporting and Coordination
 
 <ul>
 <li>
 Maintain talent operations dashboards, trackers, and employee lifecycle reports.
 </li>
 <li>
 Prepare regular reports on onboarding completion, probation status, performance review completion, and overdue actions.
 </li>
 <li>
 Monitor key talent operations metrics and highlight areas requiring management attention.
 </li>
 <li>
 Coordinate closely with department heads, managers, HR, IT, Finance, and Administration.
 </li>
 <li>
 Respond to employee and manager queries relating to onboarding, probation reviews, performance processes, and HR documentation.
 </li>
 <li>
 Ensure all employee information is handled with a high level of confidentiality and accuracy.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Management, or a related field.
 </li>
 <li>
 Minimum of 3&ndash;5 years of experience in HR operations, talent operations, employee experience, or performance management.
 </li>
 <li>
 Practical experience coordinating employee onboarding and probation review processes.
 </li>
 <li>
 Strong understanding of performance appraisal cycles, KPI tracking, employee objectives, and performance documentation.
 </li>
 <li>
 Experience maintaining HR records, employee trackers, and management reports.
 </li>
 <li>
 Strong organizational and follow-up skills, with the ability to manage multiple deadlines.
 </li>
 <li>
 Excellent attention to detail and accuracy when handling employee information and documentation.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Ability to communicate professionally with employees, managers, and senior stakeholders.
 </li>
 <li>
 High level of discretion and confidentiality.
 </li>
 <li>
 Proficiency in Microsoft Excel, PowerPoint, Word, and HR management systems.
 </li>
 <li>
 Knowledge of UAE employment practices is preferred.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Employee Onboarding
 </li>
 <li>
 Probation Management
 </li>
 <li>
 Employee Lifecycle Coordination
 </li>
 <li>
 HR Operations
 </li>
 <li>
 KPI and Objective Tracking
 </li>
 <li>
 Performance Review Administration
 </li>
 <li>
 HR Policies and Procedures
 </li>
 <li>
 Employee Documentation
 </li>
 <li>
 HR Reporting and Dashboards
 </li>
 <li>
 Process Improvement
 </li>
 <li>
 Stakeholder Coordination
 </li>
 <li>
 HR Systems and Data Management
 </li>
 <li>
 Confidentiality and Data Accuracy
 </li>
 <li>
 Employee Experience
 </li>
 </ul>
 
 
</div>

Talent Operations Specialist

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5><div>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in Cosmopolitan Dubai as a Technical Manager and make your mark on the aviation world!
</div><div>As a valued member of our team, you will play a pivotal role in leading the Enterprise API Modernization programme and operating the API Centre of Excellence (CoE). You will drive the transformation of the organisation&rsquo;s integration landscape into a secure, scalable, reusable, and AI-ready API ecosystem by promoting API-First practices, modernising legacy integrations, governing enterprise API standards, and enabling adoption of the strategic API platform. If you are passionate about delivering modern digital integration capabilities, establishing engineering excellence, and enabling innovation through APIs, we invite you to apply and contribute to the success of Emirates Group
As a T echnical Manager - API Platform &amp; Integration Strategy , you will be responsible b uilding and operating Emirates Group's strategic API platform and Centre of Excellence, enabling APIs to be managed as reusable digital products that accelerate business transformation, AI adoption, integration modernisation and enterprise agility.
</div><div>In this role, you will:
<ul><li>Define KPIs for the teams in line with departmental goals and objectives. Consistently meet or exceed agreed KPIS. Ensure all communications, reports and updates are accurate and consistently delivered in a timely manner.
</li><li>Ensure technologies comply with corporate security policies and procedures and all audit observations, risks and/or exceptions are identified and positively managed. Ensure all security and other operating system patches are promptly identified, reviewed, and assessed for their impact on the relevant environment and accordingly implemented on the relevant technologies.
</li><li>Responsible for providing 3rd level support for the relevant technology environment to the Incident and the Problem Management teams ensuring efficient root cause analysis is provided and avoiding reoccurrence of incidents.
</li><li>Collaborate closely with all IT teams to deliver products and services that contribute to the organization growth.
</li><li>Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high performance culture. Manage the technical expertise within the team so that resources are appropriately and effectively allocated. Assign suitably qualified resources to projects to support the ongoing IT work programme.
</li><li>Identify and develop needed products or services by creating Business Cases, conducting RFTs and coordinating with various stakeholders inside IT as well as other departments.
</li><li>Develop and effectively manage the team and technology budgets. Manage total cost of ownership of products and services within the respective technologies ensuring costs are identified, defined and reported, to enable businesses to make informed financial decisions, positively contribute to the process of cost control and provide financial transparency.
</li><li>Work closely with teams responsible for vendor management and vendor contract negotiations, to ensure SLAs are monitored and managed and contracts are seen to be value for money.
</li><li>Provide technical consultancy and guidance to the team members and technical manager of other technologies, enterprise architects, and project teams. Providing technical expertise to the enterprise architecture team for defining architecture strategy and standards and design the relevant technologies accordingly.
</li><li>Identify areas of improvement in existing technologies including end of life technology replacement and evaluation of new relevant technologies within the relevant environment in accordance with industry trends. Drive projects through assigned project managers.
</li></ul></div><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role you must meet the below requirements:
<ul><li>Degree in a subject relevant to IT
</li>Experience of specialist technical experience, within a business IT environment. 
<li>
</li></ul> 
Knowledge/skills:
<ul><li>API Strategy, Governance, and API Product Management
</li><li>API-First and Design-First Methodologies
</li><li>Middleware and Integration Technologies and Architecture
</li><li>API Gateway Platforms (Kong, Apigee, Azure API Management or equivalent)
</li><li>REST APIs, OpenAPI Specifications, and Event-Driven Architecture
</li><li>Cloud-Native and Hybrid Cloud Technologies and Architecture
</li><li>Container Platform Technologies and Architecture
</li><li>DevSecOps Engineering and Practices
</li><li>Site Reliability Engineering (SRE) Practices
</li><li>Observability Technologies and Architecture
</li><li>Automation Technologies and Architecture
</li><li>Networking Technologies and Architecture
</li><li>Messaging Technologies and Architecture
</li><li>Database Technologies and Architecture
</li><li>Web Technologies and Architecture
</li><li>IT Security and Cyber Defence Technologies and Architecture
</li><li>Development Tooling and Developer Experience Enhancement
</li><li>ITIL Process Framework
</li></ul>Leadership Role: Yes
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Technical Manager

Marriott International

<div>Additional Information 
Job Number26085128 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Thowima Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul> 
</div>
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
يعد العالم مكانًا كبيرًا، وتوفر شقق ماريوت التنفيذية سكنًا مؤقتًا يشبه المنزل في أكبر وأفضل المدن للسفر التجاري في جميع أنحاء أوروبا وآسيا وأمريكا اللاتينية وأفريقيا والشرق الأوسط. انضم إلى فريق شقق ماريوت التنفيذية وساعد ضيوفنا على التكيف مع مكان جديد والشعور بالراحة والرعاية أثناء العيش بعيدًا عن المنزل. عند الانضمام إلى شقق ماريوت التنفيذية، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.</div></div>

Mgr-Front Desk

Nestlé Nespresso SA

<div>
 
 POSITION SNAPSHOT
 
 
 
 
 Company:
 
 Nespresso UAE
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Reports to:
 
 Marketing Manager
 
 
 
 Grade:
 
 J_GEN
 
 
 
 Position Summary
 
 
 
 As the Product Marketing &amp; Activations Specialist (B2C), you will own and manage the end-to-end product portfolio across Coffee, Machines, Accessories, and Services, ensuring global innovations, launches, and thematic campaigns are successfully translated into impactful local market execution. Working cross-functionally with Marketing, Commercial, Retail, eBusiness, Supply Chain, and regional stakeholders, you will drive portfolio performance, deliver best-in-class product launches, and ensure excellence in execution. This role plays a pivotal part in shaping the local product strategy, identifying growth opportunities, and bringing the Nespresso brand experience to life for consumers.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 
 
 Own and manage the B2C product category and portfolio
 
 
 
 
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 Localize and implement the product strategy and commercial value proposition (including new products/services).
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 Manage the portfolio of the attributed categories (coffee, machines, accessories and services).
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 Review portfolio performance continuously to understand and lead possible optimizations including promotion, pricing, portfolio rationalization, competitive monitoring and impact, with support from Data &amp; Insights.
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 Lead deep dives on market trends and competitive developments for coffee, machines, accessories and services to fuel the local product strategy and marketing plan, in collaboration with Data &amp; Insights.
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 Be accountable for Product Forecast Accuracy together with the CE&amp;I and Operations/SC team.
 
 
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 Translate and implement global product launches &amp; themes to market needs
 
 
 
 
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 Lead the planning and execution of all permanent and non-permanent launches in the area of coffee, machines, accessories and services, incorporating departmental expertise and involving key stakeholders across the local organization and touchpoints.
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 Plan and initiate market-specific local initiatives.
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 Ensure continuous improvement through leading pre- and post-evaluations of product launches and themes.
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 Support the development of commercial strategy with key account managers and key commercial contacts/channels (machine partners, trade partners, etc.).
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 Develop sales support tools for account managers and sales teams.
 
 
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 People, Project &amp; Performance Management
 
 
 
 
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 Co-define (with marketing peers) and drive the right initiatives to achieve category business results.
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 Manage and monitor the budget within the sub-department.
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 Drive improvements and efficiencies in the organization by collaborating with other departments.
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 Drive the MBP cycle in the market together with commercial and channel teams.
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 Build a strong multifunctional network where peers can collaborate effectively and understand each other's contribution towards shared project goals and purpose.
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 Set project timelines, deliverables and performance goals that provide a clear line of sight to the organization.
 
 
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 What Will Make You Successful&hellip;
 
 
 
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 University degree or equivalent in Marketing or Commercial.
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 At least 5 years' experience as a Product and/or Brand Specialist, preferably in a Direct-to-Consumer (D2C) and/or Retail business.
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 Experience working with Retail and Trade teams/partners is highly preferred, given the nature of this role's stakeholder base.
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 Worked for an organization with leading brands and a strong commercial mindset.
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 Experience in project management of complex projects.
 
 
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 #Nespresso
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Product Marketing & Activations Specialist (B2C)

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