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ophthalmic technical assistant - usftgp ophthalmology Jobs in Tampa

LTIMindtree

<div>Role description 
Job Title: Data Modeling

Work Location : Tampa,Florida

Job Summary

 Seeking a Senior professional with 3 to 5 years of experience in Dimensional Data Modeling within the Data Modeling domain to design and optimize data structures for business intelligence and analytics

 Job Description

 Design and develop dimensional data models to support analytics and reporting needs Collaborate with data architects and business stakeholders to translate requirements into effective data models Ensure data integrity and consistency across various data sources Analyze existing database schemas and recommend enhancements for scalability and performance Maintain comprehensive documentation of data models and related database schemas Stay current with industry trends and best practices in dimensional data modeling

Roles and Responsibilities

 Lead the design and implementation of dimensional data models aligned with business objectives Work closely with ETL developers to facilitate smooth data integration and transformation processes Conduct data profiling and validation to ensure data accuracy and completeness Provide guidance and mentorship to junior team members on data modeling principles and techniques Collaborate with crossfunctional teams to support data analytics and reporting initiatives Troubleshoot and resolve issues related to data modeling and database performance Participate in code reviews to enforce adherence to data modeling standards and best practices 


Skills 
Mandatory Skills : Dimensional Data Modeling 
Other details 
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (&ldquo;LTIM&rdquo;):

Benefits and Perks:
<ul>
<li>Comprehensive Medical Plan Covering Medical, Dental, Vision</li>
<li>Short Term and Long-Term Disability Coverage</li>
<li>401(k) Plan with Company match</li>
<li>Life Insurance</li>
<li>Vacation Time, Sick Leave, Paid Holidays</li>
<li>Paid Paternity and Maternity Leave</li>
</ul>
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. 
Benefits 
Compensation range: $86,031.00 to $113,900.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Senior Data Engineer

Neuvo Medical Spa

Overview (Primary care office) Join our dynamic healthcare team at Windsor Medical Clinic as a Nurse Practitioner, where your expertise will make a meaningful difference in patient care across diverse settings. This role offers an exciting opportunity to utilize your advanced clinical skills, collaborate with multidisciplinary teams, and provide comprehensive medical services. You will be at the forefront of delivering high-quality care, managing complex cases, and supporting patient recovery and well-being in outpatient, inpatient, and specialized care environments. We are seeking energetic professionals passionate about improving health outcomes and committed to continuous learning.Duties<ul><li>Conduct patient histories and focused physical exams</li><li>Diagnose and manage acute illnesses (URIs, UTIs, minor injuries)</li><li>Manage chronic conditions (diabetes, HTN, COPD, asthma, hyperlipidemia)</li><li>Order, interpret, and act on labs and imaging (EKG, x‑ray, basic labs)</li><li>Prescribe and adjust medications; manage refills and polypharmacy</li><li>Provide preventive care: immunizations, screening, wellness visits</li><li>Perform office procedures: suturing, wound care, I&amp;D, joint injections, ear procedures</li><li>Develop and document treatment plans and follow-up instructions</li><li>Provide patient education and counseling, including lifestyle and medication adherence</li><li>Coordinate referrals and consults with specialists; follow up on results</li><li>Triage phone calls, manage urgent same‑day visits, and decide disposition</li><li>Maintain accurate EHR documentation, e‑prescribing, and coding for billing</li><li>Participate in quality improvement, population health outreach, and panel management</li><li>Supervise and collaborate with nursing and medical assistants; precept trainees when applicable</li><li>Ensure compliance with legal/regulatory requirements and scope-of-practice limits</li></ul>Skills<ul><li>History-taking and focused physical exam skills</li><li>Differential diagnosis and clinical reasoning for common outpatient problems</li><li>Chronic disease management (diabetes, HTN, COPD, asthma, hyperlipidemia)</li><li>Acute care diagnosis/treatment (URI, UTIs, minor injuries)</li><li>Medication management, safe prescribing, and dose adjustments</li><li>Preventive care: immunizations, screening guidelines, wellness counseling</li><li>Basic procedural skills: suturing, joint injections, incision &amp; drainage, heel lance/catheterization as relevant</li><li>Interpretation of common tests: EKG, chest X-ray, basic lab results, point-of-care tests</li></ul>Work Location: In personWork Location: In person

Nurse Practitioner

Hillsborough County, FL

<div>Job Overview
A Multi Trades Worker performs entry-level to journey-level work in one or more building trades (such as plumbing, electrical, masonry/finisher, painting, roofing, and welding) and involve the maintenance, repair, alteration, and construction of fixtures, equipment, and facilities.
Salary
Min $36,108.80 annually
Mid $47,840.00 annually
Core Competencies
<ul><li>Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li>Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li>Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li>Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li><li>THIS JOB POSTING IS FOR THE TIER 2 POSITION
</li></ul>Tier 2
<div><div><div><div>Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
<ul><li>Repairs and adjusts plumbing, water lines, electrical wiring and equipment, plastering, furniture, shelves, doors, windows, and machines of various kinds.
</li><li>Participates in the erection of small structures and the more complex alteration, repair and maintenance of plumbing, electric, and water systems and/or fixtures, brick, cement, HVAC, and carpentry work.
</li><li>Paints interiors and exteriors of buildings.
</li><li>Performs electric and acetylene welding, brazing, and fabrication.
</li><li>Operates power equipment to include lathes, drill presses, threading machines, air compressors and gas operated saws.
</li><li>Maintains and tracks inventory valued up to $10,000.
</li><li>Uses Computerized Maintenance Management System to keep daily records and logs on operating conditions and mechanical equipment repairs.
</li><li>Troubleshoots building system related issues using volt/ohm meter, infrared camera, and other related equipment.
</li><li>May supervise assigned laborers and trades helpers in maintenance work.
</li><li>May operate medium to heavy motorized equipment.
</li><li>Drives a vehicle to and from work sites.
</li><li>Cleans work site upon work completion.
</li>Performs other related duties as required. 
<li>
</li></ul></div></div> 
<div><div>Job Specifications
<ul><li>Knowledge of procedures and techniques used in two or more construction trades.
</li><li>Knowledge of the construction and maintenance of various types of buildings and facilities.
</li><li>Knowledge of safety procedures and safety equipment.
</li><li>Skill in the use of hand and electrical/gas operated tools and equipment used in building and construction.
</li><li>Ability to read and interpret blueprints and drawings.
</li><li>Ability to work effectively with others.
</li><li>Ability to prioritize work.
</li><li>Ability to plan, organize and supervise the work of others.
</li><li>Ability to proof own work and work of others.
</li><li>Ability to operate a motor vehicle.
</li>Ability to work effectively with others. 
<li>
</li></ul></div></div> 
<div><div>Physical Requirements
<ul><li>The work is performed in an environment where various types of chemicals are used.
</li><li>Required to work in outside in all types of weather.
</li><li>Must be able to safely use hand and power tools.
</li><li>Must be able to lift and carry equipment and tools.
</li><li>Required to lift up to 50 lbs. and climb up to 35 Feet.
</li></ul>Work Category
<ul><li>Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 
</li></ul></div></div> 
<div><div>Minimum Qualifications Required
<ul><li>Completion of the tenth grade; AND
</li><li>Three years of experience as a skilled trades worker in two or more of the following trades: plumbing, electrical, carpentry, masonry, painting, or other skilled trades;
 </li></ul>OR
<ul><li>Completion of the tenth grade; and
 
two years of experience as a Multi-Trades Worker I with Hillsborough County; AND
</li><li>Possession of a valid Florida Driver's License.
</li></ul></div></div> 
</div></div>Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Additional Job Requirements
A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:
<div><ul><li>Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:
</li></ul></div><ul><li>Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
</li><li>Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
</li><li>Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
</li><li>Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
</li></ul><div><ul><li>Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL).
</li></ul></div>Career Progression
Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.</div>

Multi-Trades Worker 2 (Facilities)

Philip Morris International

<div>Manager, Performance Realization - Tampa, FL 
Be a part of a revolutionary change! 
At Philip Morris International (PMI), we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future. 
With huge change, comes huge opportunity. So, if you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 
Our success depends on people who are committed to our purpose and have an appetite for progress. 
Position Overview:
We are seeking a highly motivated Manager - Performance Realization to lead our efforts in achieving business and commercial success for PMI's smoke-free product portfolio. 
As a vital member of our team, you will collaborate with various departments within our commercial function, focusing on both IQOS and ZYN brands. Reporting directly to the Sr. Manager Consumer &amp; Portfolio Intelligence, you will spearhead a consumer-centric approach that is essential to our company's vision for a smoke-free future. 
In this role, you will have the autonomy to lead, plan, and implement market research studies to track performance of our brands among legal age nicotine users, connecting the dots with business needs to drive our consumer-centric agenda. You will play a crucial part in shaping our smokefree products portfolio strategy, contributing to the innovative and forward-thinking culture of our organization. 
We take pride in fostering an environment where your ideas are valued and your growth is encouraged. Join us in making a significant impact and be a part of a team that is dedicated to making a difference in the world. 
Your Day to Day:<ul><li>
Drive business decision-making by translating consumer, brand, and market insights into clear, actionable recommendations that shape strategy and commercial outcomes.</li><li>
Own the diagnosis of brand and category performance by identifying key drivers of growth&mdash;and framing the &ldquo;so what&rdquo; for the business.</li><li>
Build integrated, real-time view of consumer performance signals that fuels end-to-end Insights ecosystem.</li><li>
Embed agile and innovative research approaches to accelerate learning cycles, ensuring insights are delivered at the speed and flexibility required by the business.</li><li>
Lead end-to-end research projects&mdash;from defining business questions and shaping proposals to writing/reviewing questionnaires, managing fieldwork, and synthesizing outputs into clear, decision-ready recommendations.</li><li>
Leverage complex data sources (primary, syndicated, and behavioral) to uncover insights, quantify impact, and provide evidence-based guidance to stakeholders.</li><li>
Create compelling, story-driven narratives and visualizations that clearly communicate insights, influence stakeholders, and drive business action across functions and seniority levels.</li><li>
Work closely with data product teams to build dashboards and enable easy access to data &amp; insights</li></ul> 
Who we're looking for:<ul><li>
Bachelor's Degree in Business, Sociology, Psychology, Statistics, Marketing or Research</li><li>
Minimum 5+ years of experience in consumer insights &amp; data analytics within CPG or consumer research agency</li><li>
A true team player who thrives in a fast-paced, entrepreneurial environment and possesses expertise in consumer research methodologies and processes. Capable of coordinating with research partners from drafting briefs to finalizing contracts and managing projects effectively.</li><li>
Extensive knowledge and proven application of a wide range of quantitative and qualitative research initiatives and methodologies to address business objectives, including survey development and execution, segmentation, advertising effectiveness, longitudinal panel research, usage &amp; attitude studies, ethnographies, focus groups, in-depth interviews, brand tracking, and product research.</li><li>
Curiosity-driven mindset to data exploration &amp; pattern recognition, able to translate complex data patterns into clear, actionable insights</li><li>
Exceptional written and verbal communication skills, with experience presenting to diverse audiences. You are articulate, engaging, and capable of bringing your stories to life with clear and actionable recommendations.</li><li>
Entrepreneurial and results-driven mindset, adept at aligning top-down, cross-functional, and market priorities, analyses, and insights.</li><li>
Experienced in managing research vendors to deliver high-quality work on time and within budget.</li><li>
Experienced in building dashboards</li><li>
Advanced proficiency in Microsoft Office applications.</li><li>
Expertise in modeling &amp; analytics to uncover drivers of consumer behavior</li><li>
Ability to work collaboratively in a team environment and adapt to changing business needs.</li><li>
Willingness to travel as required.</li><li>
Fluent in English
</li><li>Legally authorized to work in the U.S.</li></ul> 
Annual Base Salary Range: $104,000 - $130,000 
What we offer<ul><li>
We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!</li><li>
We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.</li><li>
Seize the freedom to define your future and ours. We&rsquo;ll empower you to take risks, experiment and explore.</li><li>
Be part of an inclusive, diverse culture where everyone&rsquo;s contribution is respected; Collaborate with some of the world&rsquo;s best people and feel like you belong.</li><li>
Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.</li><li>
Take pride in delivering our promise to society: To improve the lives of millions of smokers.</li></ul> 
PMI is an Equal Opportunity Employer. 
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees. 
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI&rsquo;s affiliates first entered the U.S. market following the company&rsquo;s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match &ndash; a leader in oral nicotine delivery &ndash; creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI&rsquo;s IQOS electronically heated tobacco devices and Swedish Match&rsquo;s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com 
#PMIUS #LI-ES1</div>

Manager Performance Realization

Kona Grill

<div><div>Join the Global Leader in Vibe Dining!
Why Join Our Team?<ul><li>
Comprehensive Benefits Package</li><li><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Group Life and Disability Insurance</li><li>
Group Accident, Hospital Indemnity, and Critical Illness Insurance</li><li>
Traditional and Roth 401(k) Plan</li></ul></li><li>
Exclusive Perks &amp; Growth Opportunities</li><li><ul><li>
Employee Dining Discounts and/or Complimentary Onsite Meals</li><li>
Career Development &amp; Limitless Growth Opportunities</li><li>
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.</li><li>
Paid Time Off</li><li>
Employee Assistance Program (EAP)</li><li>
Commuter and Dependent Care Benefits</li></ul></li></ul>
What You&rsquo;ll Do
As a Line Cook, you will be responsible for executing high-quality menu items with precision, consistency, and efficiency. Your mission is to ensure every dish meets THE ONE GROUP&rsquo;s exceptional standards while maintaining a clean, organized, and high-energy work environment.
Key Responsibilities<ul><li>
Prepare and execute all dishes from the assigned station with precision and efficiency</li><li>
Follow recipes, portioning guidelines, and plating standards to maintain consistency</li><li>
Read and process food tickets accurately to ensure timely service</li><li>
Maintain cleanliness, organization, and food safety standards always</li><li>
Execute all menu items with proper technique, timing, and attention to detail</li><li>
Assist with daily prep tasks, ingredient stocking, and kitchen setup</li><li>
Ensure all storage and production areas are properly organized and maintained</li><li>
Work collaboratively with the BOH and FOH teams to ensure seamless service</li><li>
Follow health department sanitation requirements and maintain a safe kitchen environment</li><li>
Execute tasks assigned by Chefs and Sous Chefs with professionalism and enthusiasm</li></ul>
What We&rsquo;re Looking For<ul><li>
Previous experience as a Line Cook, Prep Cook, or similar kitchen role in a high-volume restaurant</li><li>
Strong understanding of culinary techniques, food safety, and kitchen operations</li><li>
Ability to work efficiently in a fast-paced, high-pressure environment</li><li>
Excellent knife skills and proficiency in various cooking methods</li><li>
Strong attention to detail and commitment to quality and consistency</li><li>
Must be able to stand for extended periods and lift 50 lbs.</li><li>
Availability to work nights, weekends, and holidays</li><li>
Passion for culinary excellence, teamwork, and professional growth</li></ul>
Why THE ONE GROUP is Your Next Career Move
This is more than a job&mdash;it&rsquo;s a career opportunity with limitless potential in an expanding global brand. If you&rsquo;re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!</div> 
INDBOH</div>

Line Cook

Albertelli Law

<div><div>Role Summary</div><h1 class="jobSectionHeader">
The Human Resources Generalist is responsible for supporting the full employee lifecycle, including recruiting, onboarding, payroll coordination, employee relations, compliance, and HR operations. This role serves as a key partner to managers and employees, ensuring consistent application of HR processes and a positive employee experience.</h1>
Benefits &amp; Perks
At ALAW, we&rsquo;re committed to supporting the well-being and success of our team. We offer a comprehensive benefits package that includes:<div><ul><li>
Medical, dental, and vision Insurance</li><li>
401(k) plan with company match</li><li>
Company-paid life insurance, short-term and long-term disability coverage</li><li>
Generous PTO and paid holidays</li><li>
Professional development opportunities</li><li>
Employee recognition programs</li><li>
Wellness resources and employee assistance program (EAP)</li><li>
Employee referral program with bonus incentives</li></ul></div><h1 class="jobSectionHeader">
Key Responsibilities</h1><div>
Recruiting &amp; Onboarding (Primary Focus)</div><ul><li>
Manage full-cycle recruiting for assigned roles (intake, sourcing, screening, coordination, offer)</li><li>
Proactively source candidates using job boards, LinkedIn, and other tools to build strong pipelines</li><li>
Partner with hiring managers to drive timely hiring decisions and reduce time-to-fill</li><li>
Ensure a smooth and timely onboarding process, including pre-employment requirements and new hire setup</li><li>
Maintain accurate and up-to-date candidate activity and records in HR systems (e.g., ADP)</li></ul><div>
Payroll Management</div><ul><li>
Manage and coordinate payroll processing, ensuring accuracy and timely submission</li><li>
Review payroll reports, audit for discrepancies, and partner with finance as needed</li><li>
Ensure compliance with payroll policies, wage and hour laws, and internal controls</li><li>
Maintain payroll-related documentation and support reporting requirements</li></ul><div>
Employee Relations</div><ul><li>
Serve as a point of contact for employee questions and concerns</li><li>
Support investigations, documentation, and resolution of employee issues</li><li>
Partner with managers to address performance concerns and provide guidance</li></ul><div>
HR Operations &amp; Compliance</div><ul><li>
Maintain employee records and ensure data accuracy in HRIS</li><li>
Ensure compliance with company policies and employment laws</li><li>
Support audits, reporting, and documentation as needed</li></ul><div>
Performance &amp; Engagement</div><ul><li>
Support performance management processes (reviews, documentation, tracking)</li><li>
Assist with employee engagement initiatives, recognition programs, and HR communications</li></ul><div>
Benefits Administration</div><ul><li>
Assist employees with benefits-related questions and enrollment support</li><li>
Coordinate with vendors and support open enrollment processes</li></ul><div>
Administrative Support &amp; Additional Duties</div><ul><li>
Provide general administrative support to the HR function and leadership as needed</li><li>
Assist with scheduling, documentation, reporting, and maintenance of HR trackers</li><li>
Support special projects and cross-functional initiatives</li><li>
Perform other HR and administrative duties as required to support business operations</li></ul><div></div> 
Schedule
Monday to Friday
8:30am-5:30pm
OR
9am-6pm
Job Type &amp; Location
Full time &ndash; In-Office
5404 Cypress Center Drive, Ste, 300, Tampa, FL 33609
 About ALAW
Founded in 1997, Albertelli Law (ALAW) has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation&rsquo;s largest financial institutions.
Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across an 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.
Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our clients' unique needs.
At ALAW, our dedication extends beyond our professional services. We believe in the power of community engagement and positive outreach. Our team passionately contributes to charitable initiatives, offers pro bono legal assistance, and actively volunteers in the communities where we operate. We take pride in fostering a culture that champions involvement, ensuring that our impact is felt in the heart of the community. 
ALAW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.</div>

Human Resources Generalist

Bloomin' Brands

<div>The HR Operations Associate I serves as the primary point of contact for employees, managers, former employees, and external agencies, providing exceptional service by addressing inquiries, resolving issues, and guiding customers through HR Information Systems. This role involves handling a high volume of inquiries via phone, email, or the HR Portal, and is critical in maintaining high standards of customer satisfaction. 
This role is primarily remote, but the candidate must be based in the Tampa, FL or surrounding area as there will be occasional times when in office presence will be requested. 
ESSENTIAL DUTIES<ul><li>
Manage a high volume of incoming calls in a call center environment, providing accurate and timely responses using available resources such as call guides, knowledge bases, and policy manuals.</li><li>
Resolve customer issues effectively, striving for first-contact resolution and maintaining professionalism in all interactions.</li><li>
Assist customers in navigating HR Information Systems and other HR technology applications.</li><li>
Accurately document all customer interactions and transactions in the Case Management System, ensuring details are complete and thorough.</li><li>
Protect customer privacy by maintaining the security of personal and job data, adhering to company policies, procedures, and regulatory requirements.</li><li>
Handle complex inquiries with empathy, helping to de-escalate difficult situations.</li><li>
Escalate complex or unresolved issues to the HR Operations Supervisor or appropriate team for further assistance when necessary.</li><li>
Meet or exceed key performance indicators (KPIs) such as response time, call handling time, call quality, and first-call resolution rates.</li><li>
Collaborate with team members and other departments to provide a seamless customer experience and share insights on improving processes and services.</li><li>
Ensure up-to-date knowledge and adherence to company policies, procedures, and regulatory requirements.</li><li>
Participate in ongoing training and development programs to continuously enhance skills and knowledge.</li><li>
Adhere to the assigned work schedule, demonstrating punctuality and reliability.</li><li>
Consistently exhibit excellent verbal and written communication skills, using proper grammar, tone, clarity, and succinctness.</li><li>
Provide proactive feedback to HR Operations Supervisor on ways to improve processes and customer service.</li><li>
Other duties as assigned.</li></ul> 
REQUIREMENTS 
Education and Experience<ul><li>
High School Diploma is required. Associate&rsquo;s or Bachelor&rsquo;s degree is preferred.</li><li>
Six months to one year of customer service or call center experience required.</li><li>
Must be Bilingual English/Spanish at an advanced proficiency.</li></ul>
Skills/Abilities<ul><li>
Excellent customer service focus and ability to consistently deliver high quality customer service in a professional manner.</li><li>
Basic knowledge and understanding of Human Resources practices and services is preferred.</li><li>
Excellent verbal, written and active listening skills.</li><li>
Excellent interpersonal skills.</li><li>
Skilled at handling dissatisfied customers while maintaining composure.</li><li>
Ability to manage confidential information responsibly.</li><li>
Excellent attention to detail and accuracy in documentation.</li><li>
Strong problem-solving, organizational and multitasking skills.</li><li>
Capable of following standard operating procedures and scripts.</li><li>
Flexibility to accommodate scheduling changes and work various shifts, including evenings, weekends, and holidays as needed.</li><li>
Positive attitude towards change and collaboration.</li><li>
Able work independently and as part of a team.</li><li>
Proficient in Microsoft Office and able to learn and navigate multiple systems and applications.</li></ul> 
Bloomin' Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at BloominBrandsBenefits.com. 
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. 
#LI-TK1</div>

HR Operations Associate I

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