call center manager (administrative officer i supervisor) - #26-002707-0001

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call center manager (administrative officer i supervisor) - #26-002707-0001 Jobs in Maryland

Penn Medicine, University of Pennsylvania Health System

<div>
 
 
 Job Summary:
 
 
 
 A Data Entry Specialist is responsible for entering, updating, and managing data in company systems with high accuracy and efficiency. This role ensures that all information is recorded correctly and is easily accessible for business operations.
 
 
 
 
 
 
 How to Apply:
 
 
 
 Interested candidates should submit their resume and a brief cover letter highlighting their data entry experience to:
 
 talents@recruitsource.site
 
 
 
 Please include
 
 &ldquo;Data Entry Specialist Application &ndash; [Your Name]&rdquo;
 
 in the subject line.
 
</div>

Data Entry Specialist

Talent Harbor

<div>
 
 
 Are You the Ultimate Bridge Builder? 🌉 | Client Services Manager
 
 
 
 
 
 
 
 Location:
 
 100% Remote (But you
 
 MUST
 
 be living in the
 
 DMV Area
 
 &mdash;Maryland, DC, or Virginia&mdash;to join us for local client hangs and events!) 🦀🏛️⛰️
 
 
 
 
 
 
 The Vibe ⚡
 
 
 
 We aren&rsquo;t your typical "suit and tie" recruiting firm. We&rsquo;re a lean, mean, growth-minded machine that believes great teams are built by
 
 good people
 
 , not just good resumes. We skip the fluff, ignore the bloated fees, and focus on one thing: putting the right people in the right seats.
 
 
 We are looking for a
 
 Client Services Manager
 
 who is "over-communicative" (yes, that&rsquo;s a requirement!), strategically minded, and ready to be the hero our clients didn&rsquo;t know they needed.
 
 
 
 
 
 
 What You&rsquo;ll Actually Do 🛠️
 
 
 <ul>
 <li>
 
 Be the VIP Point of Contact:
 
 You are the face of the firm for our clients. You&rsquo;ll dive deep into their culture, business, and "secret sauce" to make sure we find their perfect match.
 </li>
 <li>
 
 Strategic Matchmaking:
 
 Lead kickoff calls and regular syncs. You aren't just taking orders; you&rsquo;re advising founders and hiring leaders on how to win the talent war.
 </li>
 <li>
 
 The "Recalibration" Guru:
 
 When a search gets tricky, you don't panic. You partner with clients to pivot, tweak job descriptions, and stay ahead of market trends.
 </li>
 <li>
 
 Spot the Opportunity:
 
 Hear a client mention they&rsquo;re opening a new department next year? That&rsquo;s your cue! You&rsquo;ll identify ways we can grow together.
 </li>
 <li>
 
 Recruiting Sidekick:
 
 You&rsquo;ll dance daily with our recruiting team to ensure they have everything they need to crush their goals.
 </li>
 </ul>
 
 
 Who You Are 🧐
 
 
 <ul>
 <li>
 
 DMV Local:
 
 You currently reside in
 
 Maryland, DC, or Northern Virginia
 
 . This is non-negotiable&mdash;we want to see your face at local client visits and events!
 </li>
 <li>
 
 The Proactive Partner:
 
 You don&rsquo;t wait for an email to hit your inbox. You&rsquo;re already two steps ahead, preempting questions before they&rsquo;re asked.
 </li>
 <li>
 
 Recruiting/Account Veteran:
 
 You have at least
 
 1 year
 
 of experience in a client-facing or recruiter-facing role. If you&rsquo;ve worked in a fast-paced
 
 agency
 
 environment, you&rsquo;re our favorite already.
 </li>
 <li>
 
 SMB Savvy:
 
 You love the energy of small-to-medium businesses and know how to speak their language.
 </li>
 <li>
 
 A "Go-Giver":
 
 You prioritize value creation and generosity. You win when your clients win.
 </li>
 </ul>
 
 
 The Perks 💰
 
 
 <ul>
 <li>
 
 The Pay:
 
 
 $70,000 &ndash; $75,000
 
 base +
 
 $20,000 &ndash; $25,000
 
 in performance and retention bonuses. (
 
 OTE: $95k - $105k
 
 ).
 </li>
 <li>
 
 The Stipends:
 
 $200/month for health insurance + $50/month for your phone.
 </li>
 <li>
 
 The Fun Stuff:
 
 3 weeks of PTO, 7 holidays, and
 
 your birthday off!
 
 🎂
 </li>
 <li>
 
 The Travel:
 
 Local D.C. Metro visits (~1x/month) and a potential annual team trip to
 
 Bogot&aacute;, Colombia!
 
 🇨🇴
 </li>
 </ul>
 
 
</div>

Client Services Manager

State of Maryland

<div>
 
 Introduction
 
 
 
 <ul>
 <li>
 This recruitment is limited to current Deer's Head Hospital Center employees only*** GRADE 20 LOCATION OF POSITION MDH, Deer's Head Hospital Center, Salisbury, MD Main Purpose of Job This position will perform duties as an experienced dialysis registered nurse. This position is responsible for the management and administration of the in-center hemodialysis program for patients who choose this modality of treatment for End Stage Renal Disease as well as supervision for home dialysis patients. Additionally, this position is responsible for the supervision of the nursing care delivered by the dialysis staff.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 
 Education:
 
 Determined by the Maryland State Board of Nursing under the licensing requirements for Registered Nurses.
 
 
 
 Experience:
 
 Two years of experience as a Registered Nurse, one year of which must have been in the Medical option.
 
 
 
 Notes
 
 
 
 <ul>
 <li>
 Candidates may substitute the possession of a Bachelor&rsquo;s degree in nursing or a related field from an accredited college or university for the one year of general experience.
 </li>
 <li>
 Candidates may substitute the possession of a Master&rsquo;s degree in nursing or a health-related field from an accredited college or university may be substituted for the required experience.
 </li>
 <li>
 Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Nursing classifications or Nursing and Hospital Administration specialty codes in the Nursing field of work on a year-for-year basis for the required experience.
 
 
 </li>
 </ul>
 
 LIMITATIONS ON SELECTION
 
 
 
 <ul>
 <li>
 This recruitment is limited to current Deer's Head Hospital Center employees only*** LICENSES, REGISTRATIONS AND CERTIFICATIONS
 </li>
 <li>
 Candidates for positions in this classification must possess a current license as a Registered Nurse from the Maryland State Board of Nursing, 4140 Patterson Avenue, Baltimore, Maryland 21215 or possess a current multi-state license in party states that candidates have declared as primary states of residence.
 </li>
 <li>
 Employees in this classification may be assigned duties which require the operation of an automobile. Employees assigned such duties will be required to possess a motor vehicle operator&rsquo;s license valid in the State of Maryland.
 </li>
 <li>
 Employees in this classification may be required to successfully complete cardiopulmonary resuscitation training and maintain current certification.
 
 
 </li>
 </ul>
 
 Special Requirements
 
 
 
 <ul>
 <li>
 Employees in this classification are subject to call-in and, therefore, will be required to provide the facility with a phone number at which they can be reached. 2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.
 
 
 </li>
 </ul>
 
 SELECTION PROCESS
 
 
 
 Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).
 
 
 Complete applications must be submitted by the closing date. Information submitted after this date will not be added.
 
 
 Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.
 
 
 Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
 
 
 
 Benefits
 
 
 
 
 STATE OF MARYLAND BENEFITS
 
 
 
 
 FURTHER INSTRUCTIONS
 
 
 
 Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.
 
 
 If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
 
 
 For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.
 
 
 If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .
 
 
 Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.
 
 
 We thank our Veterans for their service to our country.
 
 
 People with disabilities and bilingual candidates are encouraged to apply.
 
 
 As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
</div>

Registered Nurse Charge (Dialysis) Registered Nurse Charge Med

DataAnnotation

<div>
 We are looking for an advanced mathematician to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
 
 
 In this role you will need to hold an expert level of mathematical reasoning. Other related fields include, but are not limited to: Applied Mathematics and/or Computer Science.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 This is a full-time or part-time REMOTE position
 </li>
 <li>
 You&rsquo;ll be able to choose which projects you want to work on
 </li>
 <li>
 You can work on your own schedule
 </li>
 <li>
 Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Give AI chatbots writing and editing tasks and evaluate their outputs
 </li>
 <li>
 Evaluate the quality produced by AI models for correctness and performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English (native or bilingual level)
 </li>
 <li>
 Detail-oriented
 </li>
 <li>
 Proficient in arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/deductive reasoning
 </li>
 <li>
 A current, in progress, or completed Master&rsquo;s or PhD is preferred but not required
 
 
 </li>
 </ul>
 
 Notes
 
 
 
 Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contract position.
 
 
 #math
</div>

AI Training, Mathematics

<div>
 We are looking for a Respiratory Therapist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
 
 
 
 Physicians &amp; Advanced Practice Clinicians
 
 
 
 In this role you will need to be an expert in healthcare. We are interested in a wide range of expertise, so relevant backgrounds include:
 
 
 Physicians of all specialties (e.g., Internists, Cardiologists, Oncologists), Physician Assistants, Nurse Practitioners, Certified Nurse-Midwives, Certified Registered Nurse Anesthetists, Clinical Nurse Specialists, Registered Nurses.
 
 
 
 Therapists
 
 
 
 Physical Therapists, Occupational Therapists, Speech-Language Pathologists, Respiratory Therapists, Athletic Trainers, Massage/Recreational Therapists.
 
 
 
 Diagnostic &amp; Laboratory Professionals
 
 
 
 Radiologic Technologists, Sonographers, MRI &amp; Nuclear Medicine Technologists, Medical Laboratory Scientists, Phlebotomists, Histology &amp; Genetics Technicians.
 
 
 
 Public Health &amp; Specialized Roles
 
 
 
 Dietitians/Nutritionists, Genetic Counselors, Epidemiologists, Public Health Nurses.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 This is a full-time or part-time REMOTE position
 </li>
 <li>
 You&rsquo;ll be able to choose which projects you want to work on
 </li>
 <li>
 You can work on your own schedule
 </li>
 <li>
 Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Give AI chatbots diverse and complex healthcare related problems and evaluate their outputs
 </li>
 <li>
 Evaluate the quality produced by AI models for correctness and performance
 </li>
 <li>
 Ensure the medical accuracy of model performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English (native or bilingual level)
 </li>
 <li>
 A current or in progress medical degree
 
 
 </li>
 </ul>
 Notes: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contract position.
 
 
 #medicine
</div>

Respiratory Therapist

Humana

<div>
 
 Become a part of our caring community
 
 
 
 The Utilization Management Registered Nurse uses clinical nursing skills to interpret and support the coordination, documentation and communication of medical services and benefit administration determinations. You will report to the Manager of Utilization Management and serve as a member of the One Home/Home Solutions Utilization Management team. This team manages post-acute care services. These services include Skilled Nursing Facility (SNF), Home Health, and Durable Medical Equipment (DME). The team's goal is to ensure members receive the appropriate level of care in the most appropriate setting.
 
 
 
 As a Utilization Management Registered Nurse
 
 
 
 <ul>
 <li>
 You will use clinical nursing skills to interpret and support the coordination, documentation and communication of medical services and benefit administration determinations.
 </li>
 <li>
 Using established medical criteria, you will make determinations based on information provided by the attending physician and other care providers
 </li>
 <li>
 You will complete request determinations within established processing time frames. (i.e. 10 reviews per day?)
 </li>
 <li>
 You will communicate with providers, members, or other parties to facilitate care and treatment.
 </li>
 <li>
 You will help deliver coordinated care for our members
 </li>
 <li>
 You will understand department, segment, and organizational strategy and operating goals, including their linkages to related areas.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 <ul>
 <li>
 Must hold Compact Registered Nurse (RN) license in your state of residence
 </li>
 <li>
 Greater than one year of clinical experience as a RN in a hospital, SNF, Home Health, or acute care setting.
 </li>
 <li>
 Must be passionate about contributing to an organization focused on improving consumer experiences
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in utilization management/utilization review for a health plan or acute care setting
 </li>
 <li>
 Basic knowledge of medical necessity criteria such as Milliman Care Guidelines or Interqual.
 </li>
 <li>
 Experience working in a fully remote, metrics-focused role
 </li>
 <li>
 Experience as an MDS Coordinator or discharge planner in an acute care setting
 </li>
 <li>
 Experience as an RN for a Medicare Certified Home Health agency
 </li>
 <li>
 Health Plan or Medicare / Medicaid Experience
 </li>
 <li>
 Call center or triage experience
 </li>
 <li>
 BSN or bachelor's degree in a related field
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Work-at-Home Information
 
 
 
 To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
 
 
 <ul>
 <li>
 At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
 </li>
 <li>
 Satellite, cellular and microwave connection can be used only if approved by leadership.
 </li>
 <li>
 Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
 </li>
 <li>
 Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
 </li>
 <li>
 Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
 
 
 </li>
 </ul>
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $71,100 - $97,800 per year
 
 
 This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
 
 
 
 About Us
 
 
 
 About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
</div>

Utilization Management Registered Nurse

<div>
 We are looking for a Pharmacy Technician to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
 
 
 In this role, you will need to be an expert in healthcare. We are interested in a wide range of expertise, so relevant backgrounds include Revenue Cycle Management &amp; Patient Finance, Pharmacy Operations (Pharm Tech), Laboratory Services and Operations (Lab Tech), and Clinical Support &amp; Ambulatory Operations.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Full-time or part-time remote position
 </li>
 <li>
 Choose which projects you want to work on
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Projects are paid hourly starting at $25-$30+/hr, with bonuses on high-quality and high-volume work
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide AI chatbots with diverse and complex healthcare-related problems
 </li>
 <li>
 Evaluate AI outputs for logic, accuracy, and performance
 </li>
 <li>
 Ensure the medical accuracy and overall quality of model responses
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English (native or bilingual level)
 </li>
 <li>
 A current or in-progress medical or healthcare-related degree
 
 
 </li>
 </ul>
 Notes: Payment is made via PayPal. We will never ask you for any money. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contractor position.
 
 
 #generalist
</div>

Pharmacy Technician

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