customer service representative

female receptionist

receptionist

customer support representative Jobs in Karachi

customer support representative

call center agents/ csr- evening/ night shift Jobs in Karachi

inbound call center representative

360 Bpo Solutions

The RoleThe duties of Customer Service Representative include identifying customers&rsquo; needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to build strong relationships with customer.Requirements<ul><li>Must have at least Six months of experience in a US-based Call Center</li><li>Excellent verbal communication skills</li><li>Excellent customer service skills</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures</li><li>Ability to communicate professionally with irate customers.</li><li>Programs: Medsup | DME | CGM | SSDI | ACA | UTI | Covid | FE | Pharmacy | BGM</li></ul>Benefits<ul><li>Make Upto 100,000</li><li>40,000 basic salary + 5k Fuel Allowance + 10k Attendance Bonus +</li><li>Per Lead Incentives</li><li>Monthly Bonus</li><li>Free Transport for Females</li></ul>Shift Timings :<ul><li>6pm to 3am</li><li>Mon - Fri</li></ul>Add: Plot#FL-2, Building A-7, Bl-5 Clifton Karachi Whatsapp: +92-311-786-5360 Tel:021-35862360 021-35872360Job Type: Full-timePay: Rs45,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Must have at least Six months of experience in a US-based call center.</li></ul>Work Location: In person

Experienced US-Based Call Center Representatives

Accurate Eminent Firm

This Job Post is to Hire Agents for Call Center. Read the entire Ad Please.<ul><li>Call Center Calling Job</li><li>Evening Shift: 6:00 PM &ndash; 12:30 AM</li><li>Hiring Fresh &amp; Experienced Candidates</li><li>Location: Gulshan-e-Iqbal, Block 10-A</li><li>Good opportunity for young candidates</li><li>Improve English &amp; confidence</li><li>Basic Salary + Commission</li><li>Earn up to PKR 50,000 (Part-Time)</li><li>Requires good English communication &amp; convincing skills</li><li>Friendly and supportive work environment</li><li>Training provided for beginners to improve communication skills</li><li>Performance-based incentives and rewards</li><li>Opportunity for career growth and promotions</li><li>Work in a professional office setup with proper facilities</li><li>Recognition for top performers</li></ul>IF you want to grow with us, Apply right now and send your updated CV. ALL THE BEST !!Job Type: Part-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Hiring AGENTS for CALL CENTER.

Ace Marketing

Ace Marketing is looking for motivated and target-driven individuals to join our International Call Center team.What We Offer:<ul><li>Attractive basic salary (upto PKR 45,000)</li><li>Commission + performance-based bonuses</li><li>Excellent growth opportunities and perks</li></ul>Eligibility:<ul><li>Education: Intermediate to Graduation</li><li>Strong English communication skills</li><li>Target-oriented mindset (sales experience is a plus)</li></ul>Job Type:<ul><li>Full-time / Part-time</li></ul>Location:<ul><li>Gulistan-e-Johar, Karachi</li></ul>Job Types: Full-time, Part-timePay: Up to Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Hiring: Outbound Call Centre Agents- (O/A-Levels Student’s)

Premio Travel and Tours

Job Description: We are looking for a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, and provide excellent service.Responsibilities:<ul><li>Answer incoming calls and respond to customer queries</li><li>Make outbound calls when required</li><li>Provide accurate information about products/services</li><li>Resolve customer complaints in a professional manner</li><li>Maintain records of customer interactions</li></ul>Requirements:<ul><li>Good communication skills</li><li>Basic computer knowledge</li><li>Ability to handle pressure and meet targets</li><li>Previous call center experience is a plus</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Representative

ibex

<div>
 
 
 Sales Customer Service Representative
 
 
 
 
 Position Overview
 
 
 
 We are seeking a high-performing Sales Customer Service Representative (CSR) to join a fast-paced, performance-driven HVAC home services team. This is a fully remote role focused entirely on sales, booking, and conversion activity&mdash;not traditional customer service.
 
 
 This role is best suited for individuals who thrive in a high-volume, metrics-driven environment, are comfortable with outbound and inbound sales conversations, and are motivated by performance-based outcomes.
 
 
 You will serve as the first point of contact for homeowners and are responsible for converting inbound inquiries and outbound opportunities into scheduled service appointments and membership enrollments.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and text messages from homeowners
 </li>
 <li>
 Convert inbound leads into booked service appointments
 </li>
 <li>
 Conduct outbound calling and texting campaigns including:
 </li>
 <li>
 Missed opportunities
 </li>
 <li>
 Membership renewal and re-engagement
 </li>
 <li>
 Marketing and rehash leads
 </li>
 <li>
 Actively present and sell HVAC membership plans during customer interactions
 </li>
 <li>
 Upsell and cross-sell services where appropriate
 </li>
 <li>
 Maintain consistent follow-up on leads to maximize conversion opportunities
 </li>
 <li>
 Accurately document all interactions in ServiceTitan
 </li>
 <li>
 Work closely with dispatch and internal team to maximize schedule efficiency
 </li>
 <li>
 Maintain high performance standards in a metrics-driven environment
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Success in this role is measured by:
 
 <ul>
 <li>
 Inbound booking rate
 </li>
 <li>
 Outbound booking rate
 </li>
 <li>
 Contacts per hour (productivity metric)
 </li>
 <li>
 Membership conversion rate
 </li>
 <li>
 Overall contribution to scheduled revenue and lead conversion efficiency
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 Minimum 2+ years of customer service AND inside sales experience
 </li>
 <li>
 Proven ability to handle objections and close over the phone or chat
 </li>
 <li>
 Strong communication skills in a sales-driven environment
 </li>
 <li>
 Comfortable working in high-volume, fast-paced call environments
 </li>
 <li>
 Ability to follow structured scripts while adapting to customer needs
 </li>
 <li>
 Strong organizational and follow-up discipline
 </li>
 <li>
 Ability to work late shifts (11:00 AM&ndash;8:00 PM or 12:00 PM&ndash;9:00 PM EST)
 </li>
 <li>
 Availability to work weekends based on staffing needs
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 2+ years of HVAC or home services industry experience
 </li>
 <li>
 Prior experience selling HVAC memberships or maintenance agreements
 </li>
 <li>
 Experience working in ServiceTitan
 </li>
 <li>
 Background in outbound sales, call center sales, or lead generation environments
 </li>
 <li>
 Experience with text-based sales or SMS campaign follow-up
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Traits
 
 
 <ul>
 <li>
 Highly competitive and goal-driven
 </li>
 <li>
 Strong sense of urgency in all customer interactions
 </li>
 <li>
 Comfortable working under performance metrics and KPIs
 </li>
 <li>
 Able to follow scripts while thinking independently when needed
 </li>
 <li>
 Resilient in handling objections and rejection
 </li>
 <li>
 Adaptable in a fast-changing, high-volume environment
 </li>
 <li>
 Naturally sales-oriented and persuasive in communication style
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Incentives
 
 
 <ul>
 <li>
 Competitive hourly compensation
 </li>
 <li>
 Performance-based bonus opportunities available
 </li>
 <li>
 Additional incentives may be tied to:
 </li>
 <li>
 Membership sales performance
 </li>
 <li>
 Booking efficiency
 </li>
 <li>
 Overall conversion results
 </li>
 </ul>
</div>

Customer Support & Sales Specialist - Night Shift

Emerald Telecom Private Limited

Job Summary: We are hiring a motivated and target-driven International Sales Representative with strong call center experience. The ideal candidate must have excellent communication skills, be fluent in English, and have the ability to handle international clients professionally.Key Responsibilities:<ul><li>Manage outbound and inbound international sales calls.</li><li>Present and promote company services to potential clients.</li><li>Achieve assigned monthly sales targets.</li><li>Build and maintain strong customer relationships.</li><li>Follow up on leads and maintain accurate sales records.</li><li>Coordinate with the team to ensure smooth service delivery.</li></ul>Requirements:<ul><li>Minimum 6 months&ndash;2 years of call center experience (international campaign preferred).</li><li>Fluent in English (spoken and written).</li><li>Strong communication and negotiation skills.</li><li>Target-oriented with a proven track record of achieving sales goals.</li><li>Confident, professional, and result-driven personality.</li></ul>salary+comissions UK shift + USA shift (both are available)Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you fluent in english?</li><li>In which campaign do you have an experience?</li></ul>Work Location: In person

International Sales Representative

Telemarketing

A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, and provide information about products and services while maintaining a positive customer experience.Position: Call Center Executive &mdash; Client Support Role (No Sales Targets)Job Responsibilities:<ul><li>Handle inbound and outbound client calls in a professional manner</li><li>Provide accurate information and resolve client queries</li><li>Deliver high-quality customer support and service</li><li>Maintain proper call records and follow-up notes</li><li>Coordinate with internal teams when needed</li><li>Ensure a positive client experience on every interaction</li></ul>Why Join Us:<ul><li>No sales targets or pressure</li><li>Client support focused position</li><li>Fixed salary plus uncapped commissions</li><li>Daily and weekly performance incentives</li><li>Positive and collaborative work culture</li><li>Training and skill development programs</li><li>Career growth opportunities</li><li>Flexible working options</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

No Sale, Positive Team - Customer Services Executives (Part Time)

Explore 275+ Inbound call center representative in Karachi this April. Find roles across top companies and apply now to boost your career.