receptionist

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

sales development representative Jobs in Karachi

sales development representative

call center agent required Jobs in Karachi

call center agent required

inbound call center representative

BMA Investment Advisors

About the RoleWe are seeking a dynamic and results-driven Team Lead &ndash; Call Center to lead our Inbound and Outbound Call Center team. The ideal candidate will be responsible for supervising customer service representatives, ensuring exceptional customer experience, driving team performance, and maintaining service quality.Key Responsibilities<ul><li>Lead, supervise, and motivate a team of Customer Service Representatives.</li><li>Team Lead has to build their own team of Customer Service Representatives.</li><li>Manage daily inbound and outbound call center operations.</li><li>Monitor team performance against KPIs, SLAs, and quality standards.</li><li>Conduct regular coaching, feedback, and performance reviews.</li><li>Handle customer escalations and ensure timely resolution of complaints.</li><li>Train, onboard, and mentor new team members.</li><li>Ensure compliance with company policies, procedures, and quality standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Monitor call quality and identify opportunities for process improvements.</li><li>Foster a positive, collaborative, and high-performance team culture.</li><li>Coordinate with internal departments to ensure seamless customer service.</li><li>Drive customer satisfaction, productivity, and continuous service improvement.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Management, Marketing, or a related discipline.</li></ul>Experience<ul><li>Minimum 3&ndash;5 years of experience in Customer Service or Contact Center Operations.</li><li>At least 1&ndash;2 years in a Team Lead or Supervisory role.</li><li>Mandatory experience in an Asset Management Company Experience managing both Inbound and Outbound Call Center operations.</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have? </li><li>Current/ Last salary range </li><li>Expected Salary </li><li>Notice Period </li></ul>Work Location: In person

Team Lead – Call Center

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li><li>Timing: Rotational Shift</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Pakpace

We're looking for an energetic, self-driven individual to join our Calling Team. You'll be the first human touchpoint for inbound leads coming from digital marketing campaigns &mdash; calling fast, qualifying smart, booking appointments, and keeping our CRM spotless. This is not a closing role. You own the lead from first contact to confirmed appointment.Key Responsibilities<ul><li>Call and qualify inbound leads immediately</li><li>Book, confirm, and reschedule appointments</li><li>Follow up consistently with non-responsive leads</li><li>Maintain accurate CRM records after every interaction</li><li>Send daily appointment notifications and end-of-day reports</li><li>Follow SOPs and flag issues to the Team Lead</li><li>KPIs</li><li>Lead response time under 15 minutes</li><li>Appointment booking rate</li><li>Show rate of booked appointments</li><li>Follow-up completion &mdash; 3 documented attempts per lead</li><li>CRM update accuracy &mdash; zero missed entries</li><li>Daily report submission &mdash; no exceptions</li></ul>Requirements:<ul><li>Energetic and confident on calls</li><li>Fluent in English &mdash; spoken and written</li><li>Highly organized with strong follow-up discipline</li><li>Reliable, accountable, and process-oriented</li><li>Comfortable working night shifts six days a week</li></ul>QualificationsIntermediate or above0 to 2 years experience &mdash; attitude over experienceGoHighLevel or any CRM experience is a plusTimmings:Night shift, Monday to Saturday, 7 PM to 4 AMPay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Appointment Setter

NexCurve Technologies

Location: DHA, Karachi (Onsite) Shift: Night (8:00 PM &ndash; 5:00 AM) Experience: 2+ Years (Mid-Level) Compensation: PKR 65,000 &ndash; 150,000/month (depends on skillset and how much target they have to achieve).The Role: We're not looking for another sales rep. We're looking for a closer.You'll be the first point of contact for inbound leads pouring in from Facebook, Instagram turning curiosity into contracts. You'll own the front-end sales cycle for a fast-moving digital design and technology team, pitching high-value creative services to brands, startups, and international clients who already want what we sell. Your job? Make sure they buy from us and buy more.This is a revenue-generating, growth-accelerating role for someone who understands that social media isn't just for scrolling &mdash; it's for selling.What You'll Own<ul><li>Lead Conversion: Engage, qualify, and convert inbound leads from Meta platforms and social channels into confirmed, paying clients.</li><li>Strategic Pitching: Present and position services including branding, logo design, UI/UX, social media creatives, motion graphics, web design, and digital marketing assets with confidence.</li><li>Upsell &amp; Cross-Sell: Identify expansion opportunities within active projects &mdash; turning a logo job into a full brand identity, or a single creative into a monthly retainer.</li><li>Relationship Building: Develop long-term client partnerships in the digital services space, not one-off transactions.</li><li>Pipeline Management: Maintain rigorous follow-ups and keep lead data organized in CRMs and tracking systems.</li><li>Target Ownership: Consistently hit and exceed monthly sales targets and KPIs.</li></ul>Who You Are<ul><li>2+ years in sales, client servicing, or social-media-driven business development &mdash; ideally within a digital agency, design studio, or IT services environment.</li><li>Fluent in English (written and verbal). You can write a pitch that lands and close a deal on a call.</li><li>Meta-native: You understand how leads behave on Facebook and Instagram. You know the rhythm of DMs,and inbox conversations.</li><li>Commercially sharp: Strong negotiation, persuasion, and closing instincts. You sell value, not price.</li><li>Digitally literate: Comfortable with CRMs, Google Sheets, and modern communication tools.</li><li>Target-hungry: You thrive under pressure and get energized by a fast-paced, high-reward environment.</li></ul>Bonus Points If You Have<ul><li>Experience dealing with international clients and understand global pricing expectations.</li><li>Familiarity with creative workflows &mdash; you can speak the language of designers and developers.</li><li>A track record of value-based selling in creative or tech services.</li></ul>What's In It For You<ul><li>Competitive base salary with attractive, uncapped performance incentives &mdash; your results directly control your paycheck.</li><li>Career acceleration in a rapidly growing digital agency with exposure to international clients and premium creative projects.</li><li>Real ownership &mdash; this isn't a script-reading role. You'll have autonomy to pitch, price, and close.</li><li>Night-shift premium with a stable, in-person team environment at our DHA office.</li></ul>Pay: Rs65,000.00 - Rs150,000.00 per monthWork Location: In person

International Business Development Executive — Front Sales & Upsell (Social Media / Meta)

GFS Builders and Developers

We're Hiring: Telesales Executives (Females)Location: Gulistan-e-Johar, Karachi Company: GFS Builders &amp; Developers &ndash; Head OfficeGot the confidence to close deals and the drive to achieve targets? This is your chance to build a rewarding career with a growing real estate company!Position: Telesales ExecutiveWho Can Apply?<ul><li>Fresh graduates eager to start their sales career</li><li>Experienced telesales/call center professionals looking for their next opportunity</li><li>Girls with experience as Brand Ambassadors or in mall sales will be given preference.</li></ul>What We're Looking For:<ul><li>Excellent communication and persuasion skills</li><li>Target-oriented mindset</li><li>Previous telesales or call center experience is preferred</li><li>Positive attitude and willingness to learn</li></ul>Why Join Us?<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Competitive incentives for top performers</li></ul>Apply now and become part of our energetic sales team!Job Type: Full-timePay: From Rs35,000.00 per monthExperience:<ul><li>call center / Telesales: 1 year (Preferred)</li></ul>Work Location: In person

Tele-Sales Consultants ( Females )

Lisam

International Sales Executive (Inbound)Location: Main Shahrah-e-Faisal, Karachi Shift Timing: 8:00 PM &ndash; 5:00 AM (Night Shift) | Monday &ndash; FridayJob Description:We are looking for motivated and target-driven individuals to join our International Sales Team. This role is ideal for candidates who have strong communication skills and are passionate about building a successful career in international sales.As an International Sales Executive, you will handle inbound customer interactions, understand client requirements, provide suitable solutions, and drive sales while ensuring an excellent customer experience.Responsibilities:<ul><li>Handle inbound calls from international customers and convert opportunities into successful sales.</li><li>Understand customer needs and recommend appropriate products/services.</li><li>Maintain accurate records of customer interactions, sales activities, and transactions.</li><li>Communicate professionally and effectively in English with international customers.</li><li>Achieve assigned sales targets while maintaining quality standards.</li><li>Build strong customer relationships and ensure customer satisfaction.</li></ul>Growth Opportunities &amp; Benefits:<ul><li>Attractive salary package starting from 55K+ PKR with Commission &amp; SPIFFs.</li><li>Fast-track career growth opportunities within the organization.</li><li>Multiple departmental shifts and career pathways available based on performance.</li><li>High-performing employees can receive promotions and departmental transfers within 6 months.</li><li>Career progression can lead to salary growth from 90K base salary up to 250K+ PKR, along with commissions and performance-based incentives.</li></ul>Requirements:<ul><li>Excellent English communication skills.</li><li>Prior experience in international sales, inbound sales, or customer service is preferred.</li><li>Ability to work night shift (8:00 PM &ndash; 5:00 AM).</li><li>Strong negotiation, problem-solving, and interpersonal skills.</li><li>Goal-oriented mindset with the ability to achieve sales targe</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs180,000.00 per monthWork Location: In person

International Inbound Sales Executive

eMaymar Digital Marketing

We are looking for a motivated, energetic, and results-driven Outbound Calling -International Sales to join our team. The ideal candidate should have strong communication and sales skills, with the confidence to engage prospects, negotiate effectively, and close deals professionally.Key Responsibilities:<ul><li>Make outbound calls for US-based digital marketing campaigns</li><li>Contact and engage international prospects in a professional manner</li><li>Present company services effectively and build customer interest</li><li>Negotiate, convince, and close sales opportunities confidently</li><li>Maintain accurate records of calls and customer interactions</li><li>Achieve daily, weekly, and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 1 or 2 years of experience in sales, cold calling, or international call center campaigns</li><li>Strong communication and interpersonal skills</li><li>Excellent spoken and written English</li><li>Good sales, negotiation, and persuasion abilities</li><li>Self-motivated, target-oriented, and confident personality</li><li>Ability to work in a fast-paced environment</li></ul>Eligibility Criteria:<ul><li>Graduates will be preferred</li><li>Previous experience in an International Call Center or Cold Calling campaign is highly preferred.</li></ul>Working Hours:Night Shift: 7:00 PM &ndash; 4:00 AMWorking Days:Monday to FridaySalary &amp; Benefits:<ul><li>Competitive base salary</li><li>Performance-based incentives for exceeding targets</li><li>Professional and growth-oriented work environment</li></ul>Work Location: In personWork Location: In person

Outbound Calling-International Sales (Night Shift)

Explore 36+ Inbound call center representative in Karachi this August. Find roles across top companies and apply now to boost your career.