customer service representative Jobs in Karachi

customer service representative

international sales representative Jobs in Karachi

international sales representative

sales representative

international customer service representative Jobs in Karachi

international customer service representative

customer sales representative Jobs in Karachi

customer sales representative

inbound call center representative

CONEXION (SMC-PVT.) LIMITED

We are seeking a dynamic and customer-focused **Customer Service Representative (CSR)** to join our international call center team. The ideal candidate will have excellent communication skills in English and a passion for delivering outstanding service to customers from the US markets.Key Responsibilities:* Answer inbound calls, emails, or chats from international customers professionally and promptly.* Resolve customer queries, complaints, and issues effectively and efficiently.* Maintain accurate records of interactions using the company&rsquo;s CRM system.* Follow communication procedures, guidelines, and policies.* Provide product/service information and support to ensure customer satisfaction.* Escalate unresolved issues to appropriate internal teams when necessary.* Meet or exceed performance metrics such as call handling time, customer satisfaction score (CSAT), and first call resolution (FCR).Requirements:* Proven experience as a CSR or similar role in a call center environment.* **Excellent English communication skills** (spoken and written).* Ability to multi-task, prioritize, and manage time effectively.* Basic computer literacy and familiarity with CRM systems.* Flexible to work in night shifts* Positive attitude and a problem-solving mindset.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative (International Call Center)

360 Bpo Solutions

The RoleThe duties of Customer Service Representative include identifying customers&rsquo; needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to build strong relationships with customer.Requirements<ul><li>Must have at least Six months of experience in Lead Generation &amp; live Transfers (Call Center)</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures</li><li>Ability to communicate professionally with irate customers.</li><li>Programs: Medsup | DME | CGM | SSDI | ACA | UTI | Covid | FE | Pharmacy | BGM</li></ul>Benefits<ul><li>Make Upto 70,000</li><li>35,000 basic salary + Monthly Incentives</li><li>Free Transport for Females</li></ul>Shift Timings :<ul><li>6pm to 3am</li><li>Mon - Fri</li></ul>Add: Plot#FL-2, Building A-7, Bl-5 Clifton Karachi Tel:021-35862360 021-35872360 Whatsapp: +92-311-786-5360Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Must have at least Six months of experience in Lead Generation &amp; live Transfers (Call Center)</li></ul>Work Location: In person

Experienced Call Center Representative for Lead Generations & Live Transfers

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesWe offer Good Basic Salary with Excellent Commission structure. We are well established organization and provide very professional and career oriented environment. We have friendly and motivation work environment.Females Candidates are encouraged to apply. Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Skills: Excellent communication skills in English language. Ability to work at Night Shift. Candidate should have leading capabilities. Punctual and hard worker.Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Call Center Agents- Evening Shift (International)

Ace Marketing

Ace MarketingFull Job DescriptionThe Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Skills<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul>Shift: Evening/ NightJob Types: Full-time, Part-time Pick &amp; Drop is available for femalesJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents/ CSR - 8pm to 3:30am (Females Only)

Zechion IT Technology

Location: Remote / HybridCompany: Zechion ITDepartment: AI &amp; Automation EngineeringAbout UsAt Zechion IT, we&rsquo;re redefining how businesses connect with customers through intelligent automation. Our mission is to build next-gen AI systems that make communication smarter, faster, and more human. We work with cutting-edge technologies in AI, voice synthesis, and natural language understanding to revolutionize outbound communication at scale.Role OverviewWe&rsquo;re looking for an AI Developer to design, build, and optimize AI-powered outbound calling campaigns. This role blends AI engineering, voice automation, and data-driven communication. You&rsquo;ll work closely with our product and growth teams to bring intelligent voice interactions to life &mdash; from concept to deployment.What You&rsquo;ll DoBuild and deploy AI-driven outbound calling systems using LLMs and speech technologies.Integrate conversational AI models (e.g., OpenAI, ElevenLabs, Deepgram, or similar).Develop pipelines for dynamic lead sourcing, call personalization, and campaign optimization.Create and manage voice synthesis workflows and custom AI voice agents.Analyze campaign data to improve call performance and conversational quality.Requirements1+ years of experience in AI/ML or automation development.Strong Python programming skills.Experience with LLM APIs, speech-to-text (STT), and text-to-speech (TTS) systems.Familiarity with tools such as Twilio, Asterisk, Dialogflow, or Azure Cognitive Services.Strong understanding of REST APIs and cloud deployment (AWS, GCP, or Azure).Excellent problem-solving skills and a passion for building real-world AI applications.Bonus SkillsExperience building voice bots or AI customer service agents.Knowledge of CRM systems and campaign analytics.Understanding of prompt engineering and AI conversation design.What We OfferCompetitive salary &amp; performance bonuses.Opportunity to build and scale impactful AI solutions.Collaborative, innovation-driven team culture.Flexible remote work environment.Job Type: Full-timePay: Rs1.00 - Rs2.00 per month

We’re Hiring: AI Developer — Outbound Calling Automation

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commissions and performance-based bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-sponsored dinners</li><li>Annual picnic and annual grand dinner</li><li>Triannual Rewards</li><li>Health insurance coverage</li></ul>Kickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Explore 336+ Inbound call center representative in Karachi this November. Find roles across top companies and apply now to boost your career.