country operations manager Jobs in Istanbul

country operations manager

export logistics supervisor Jobs in Istanbul

export logistics supervisor

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customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer operations executive Jobs in Istanbul

customer operations executive

inbound operations supervisor

MR DIY Türkiye

<div>
 
 
 About Us:
 
 At MR.DIY, we believe in practical solutions, teamwork, and getting things done. As one of the fastest-growing retail brands, we&rsquo;re building a warehouse network that keeps pace with our ambition. We're looking for someone who thrives in a fast-moving environment and enjoys making operations better, every day.
 
 
 
 
 
 
 Your Role:
 
 As our Inbound Operations Supervisor, you will directly manage the receiving, sorting, and put-away processes within the warehouse. You&rsquo;ll act as the key connection point between the inbound floor and our central import and local procurement teams. This role is fully field-based and requires strong leadership on the ground.
 
 
 
 
 
 
 What You'll Do:
 
 
 <ul>
 <li>
 Oversee the entire inbound workflow, including physical receipt of goods, product sorting, and systematic put-away
 </li>
 <li>
 Supervise daily operations of a large inbound team through operation field responsibles
 </li>
 <li>
 Set daily priorities, assign tasks clearly, and ensure execution is aligned with operational standards
 </li>
 <li>
 Actively monitor team performance and maintain a structured follow-up process to improve task completion and timing
 </li>
 <li>
 Track key metrics such as receiving accuracy, put-away speed, space utilization, and inbound flow efficiency
 </li>
 <li>
 Work closely with both import and local purchasing teams to coordinate inbound schedules and priorities
 </li>
 <li>
 Perform root cause analysis on recurring operational issues and implement corrective actions to prevent delays or quality problems
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Supply Chain Management, or a similar field.
 </li>
 <li>
 3+ years of hands-on experience in warehouse operations, specifically in inbound logistics
 </li>
 <li>
 Proven ability to lead and organize large operational teams in a fast paced warehouse environment.
 </li>
 <li>
 Experienced in assigning workloads, managing shift structures, and improving team performance
 </li>
 <li>
 Strong understanding of WMS and ERP systems; able to extract and interpret data for reporting
 </li>
 <li>
 Comfortable working in a high-volume, time-sensitive environment with tight operational targets
 </li>
 <li>
 Strong verbal and written communication skills in English
 </li>
 <li>
 Able to coordinate daily with multiple departments and maintain clear and solution-focused dialogue
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Come Join Us!
 
 At Mr. DIY, we're seeking an innovative and solution-oriented professional ready to help shape the future of our logistics operations. If you have these qualifications and are excited to be part of a busy and growing international organization, please apply!
 
</div>

Inbound Operations Supervisor

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
PM is responsible for driving end-to-end strategic supply chain initiatives across Turkey. The role partners closely with Operations, Business and Planning teams to optimize inventory flow, improve inbound visibility and standardize key planning processes in alignment with regional MENA frameworks. This position plays a pivotal role in ensuring long-term network health and execution readiness through structured reviews, data-backed analysis and cross-functional collaboration. 
 
Key job responsibilities 
Lead Monthly Inbound and Placement MBRs; drive structured discussions with Operations and Business to align on targets, risks, and mitigations. 
 
Contribute to VBI programs, Business MBRs and Event Learning Reviews, ensuring insights are translated into measurable actions. 
 
Support S&amp;OP alignment by synchronizing inbound, placement and capacity inputs across TR by adopting best practices from ROW network. 
 
Build consistent frameworks for forecasting accuracy, arrival tracking and network guardrails adherence. 
 
Identify process gaps and create scalable mechanisms for proactive issue resolution. 
 
Identify and document tech and data requirements for TR planning workflows. 
 
Partner with SCOT, SHARP and other tech teams to onboard Marketplace planning capabilities and automation features. 
 
Support network design and planning inputs for OP1/OP2/3YF cycles.<h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>5+ years of experience in Supply Chain Planning, Network Design, or Operations Strategy within a large-scale or multi-country fulfillment environment</li><li>Strong analytical and problem-solving skills with proficiency in Excel, SQL, and Tableau.</li><li>Excellent communication and stakeholder management skills.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master&rsquo;s degree in Supply Chain Management, Industrial Engineering, Operations Research, or a related field.</li><li>Demonstrated ownership in driving standardization across multi-country networks.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

TR Supply Chain Program Manager , AMET - Supply Chain

Dahua Türkiye

<div>
 
 
 Import &amp; Export Customs Operations
 
 
 <ul>
 <li>
 Familiar with Turkey' s import and export policies and customs clearance requirements; review all necessary export/import documents and certificates; coordinate with freight forwarders, customs brokers, and shipping companies to ensure smooth customs clearance.
 </li>
 <li>
 Track cargo arrival status and coordinate with the finance department for customs tax payments; manage Turkey import/export customs clearance, logistics transportation, and delivery; follow up the entire process including ERP system inbound receiving to ensure timeliness of customs clearance and warehousing.
 </li>
 </ul>
 
 
 
 
 
 Warehouse Management
 
 
 <ul>
 <li>
 Responsible for daily overseas warehouse operations, including inbound, outbound, inventory, and stocktaking management and monitoring.
 </li>
 <li>
 Review replenishment and demand plans based on historical data, market trends, and customer needs; optimize inventory allocation and replenishment strategies; coordinate shipment planning from factory to turkey warehouses to ensure sufficient stock levels.
 </li>
 <li>
 Regularly analyze Turkey warehouse inventory structure; promote optimization of inventory level and turnover rate; reduce long-term stock to ensure sustainable and efficient inventory operations.
 </li>
 </ul>
 
 
 
 
 
 Logistics Management
 
 
 <ul>
 <li>
 Manage delivery solutions from the Turkey warehouse to end customers (B2C/B2B); monitor logistics milestones and delivery/receipt status.
 </li>
 <li>
 Follow up on local logistics delivery issues such as shipment discrepancies, order delays, and return/exchange exceptions, and resolve them in a timely manner.
 </li>
 <li>
 Monitor third-party logistics providers' service quality and cost settlement; establish a logistics data analysis system to analyze and optimize transportation efficiency, exception rates, and cost structure.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor' s degree or above in Logistics Management, International Trade, Supply Chain Management, Business Administration, or related fields.
 </li>
 <li>
 Minimum of 2 years' experience in customs clearance or warehouse/logistics management.
 </li>
 <li>
 Familiar with international transportation methods and customs clearance processes; understand warehouse operation logic.
 </li>
 <li>
 Proficient in reading and writing English, able to communicate independently with HQ.
 </li>
 <li>
 Skilled in Microsoft Office, ERP/WMS systems, with strong data analysis abilities.
 </li>
 </ul>
 
 
</div>

Logistics Specialist

URSA Logistics & Supply Chain Services

<div>
 
 📍 Istanbul Office &ndash; Full-time
 
 
 🚢 Ocean Freight | 🚛 Cross Stuffing | 🔁 Transit Trade | 💼 Mid-Level Ops Management
 
 
 
 
 
 URSA is a fast-growing logistics &amp; international trade company, actively operating across Europe &ndash; Turkey &ndash; CIS &ndash; Middle East.
 
 
 We&rsquo;re now looking for a Sea Freight Operations Supervisor to lead critical operations, especially in Cross Stuffing and Transit Shipments.
 
 
 
 
 
 🧭 Your Role
 
 
 
 
 
 As Sea Freight Operations Supervisor, you will:
 
 
 
 
 
 Manage and monitor FCL/LCL sea shipments, with a focus on cross stuffing &amp; bonded operations
 
 
 Lead transit flows from EU/TR to CIS &amp; Middle East
 
 
 Coordinate daily work with agents, bonded warehouses, customs brokers, and truckers
 
 
 Supervise 2 junior ops staff and ensure timely follow-up of files
 
 
 Support the sales team with technical input &amp; routing options
 
 
 Ensure correct documentation (T1, EX1, ATR, BL, CMR, etc.) is always ready on time
 
 
 
 
 
 ✅ Qualifications
 
 
 
 
 
 ✔️ 5+ years of hands-on experience in sea freight &amp; transit ops
 
 
 ✔️ Strong knowledge of cross stuffing, container tracking, customs flows
 
 
 ✔️ English fluency (Russian/Turkish is a plus)
 
 
 ✔️ Able to manage operational pressure, deadlines &amp; multitasking
 
 
 ✔️ Familiar with multimodal and bonded cargo flows
 
 
 ✔️ Strong communication, follow-up &amp; coordination skills
 
 
 ✔️ Ready to take responsibility and act like a leader
 
 
 
 
 
 🎯 What We Offer
 
 
 
 
 
 Mid-level supervisor position in a fast-growing international logistics company
 
 
 Competitive salary + monthly bonus based on KPIs
 
 
 Autonomy in your job + team support
 
 
 Real career path towards Operations Manager
 
</div>

Sea Freight Operations Supervisor (Cross Stuffing & Transit Focus)

Alshaya Group Avrasya

<div>
 
 Kuwait-based Alshaya Group started to operate in the Turkish market in 2002 with the objective of undertaking retailing activities within the framework of the Group's Turkish operating rights for major international brands. Today, the group represents a portfolio of world's best known international brands in Turkey, managing their retail franchise operations in segments including Fashion, Food, Health &amp; Beauty.
 
 
 
 
 
 
 
 
 Franchise portfolio includes Bath and Body Works, Pinkberry, Shake Shack, Starbucks and Victoria's Secret in T&uuml;rkiye
 
 
 
 
 
 .
 
 
 Alshaya Group&rsquo;s operations are based on the vision of "Being one of the world's leading retailers, managing world's best known brands in profitable, value-building partnerships," with a corporate culture that rewards "Think Big," "Act Small," and "Be You" is currently looking for a
 
 "Supply Cha
 
 i
 
 n Specialist
 
 " to join its
 
 "Supply Chain &amp; Procureme
 
 nt" division.
 
 
 
 
 
 
 
 
 
 
 QUALIFICATION:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related fields, (Preferably in Industrial Engineering)
 </li>
 <li>
 2 or 3 years of logistics operations experience preferably in retail &amp; e-commerce sectors,
 </li>
 <li>
 Experience in 3PL company management,
 </li>
 <li>
 Strong business acumen, including strong problem solving skills, critical thinking,
 </li>
 <li>
 Excellent command in English both written &amp; spoken,
 </li>
 <li>
 Excellent knowledge of MS Office applications.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 JOB DESCRIPTION:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for logistics operations of fashion and beauty brands,
 </li>
 <li>
 Responsible for coordination and solution on the system integration problems,
 </li>
 <li>
 Preparing and presenting of periodical logistics performance reports to brands,
 </li>
 <li>
 Monitoring warehouse &amp; transportation activities such as inventory controls, inbound, and outbound operations&rsquo; procedures to ensure quality and quantity,
 </li>
 <li>
 Reporting the performance of 3PL companies in micro based parameters via logistics report sets,
 </li>
 <li>
 Featuring active role in budget management, cost analysis, and financial reporting,
 </li>
 <li>
 Determining and applying cost saving projects,
 </li>
 <li>
 Responsible for process setup/revise and management of logistics infrastructure for current-new retail/e-commerce operations,
 </li>
 <li>
 Tracking and supporting the audit process,
 </li>
 <li>
 Monitoring micro activities &amp; metrics like productivity, efficiency etc. and setting improvement actions continuously,
 </li>
 <li>
 Featuring active role in tender management periods,
 </li>
 <li>
 Following up the innovation and improvement opportunities related with supply chain/logistics and digital platforms,
 </li>
 <li>
 Establishing logistics costs and operational process for posibble new brand launches.
 </li>
 </ul>
 
 
</div>

BSH Ev Aletleri Türkiye

<div>
 
 
 Your Responsibilities
 
 
 
 You think it is time for something different? Then you are at the right place! You will be working in an exciting, international environment and contributing personally to the company&rsquo;s success. Expect exciting projects and versatile tasks, such as
 
 
 /Creating the orders coming from customers, following up the backorders of customers and informing the Planning &amp; Purchasing Department.
 
 
 /Providing exceptional service for customers concerning spare part orders and deliveries by responding efficiently, accurately, and courteously on necessary customer transactions through inbound calls, and email correspondence.
 
 
 /Handling customer claims processing
 
 
 /Communicating regularly with internal customers, having periodic meetings with relevant departments and gathering feedbacks about current applications and determining necessary improvements to make
 
 
 /Initiating and implementing new strategies to improve customer service and responsiveness, determining current operations, and generating strategies to further improve the portfolio
 
 
 /Seeking opportunities to increase value by process improvements &amp; optimization proactively, Supporting the development of reports and presentations for meetings , KPI tracking
 
 
 
 
 
 Your Profile
 
 
 
 /University degree preferably in business administration or Industrial engineering
 
 
 /Fluent English is a must both verbal and written
 
 
 /Ability to use problem solving technics, being able to work collaboratively with other departments
 
 
 /Excellent command of MS Office Programs and SAP knowledge
 
 
 /Preferably experienced in customer and order process
 
 
 /Effective time management and planning, rational decision-making, negotiating and influencing skills, analytical work style
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare service
 
</div>

Order and Complaint Management Specialist

Roka Recruitment

Job Opportunity: Sales and Marketing RepresentativesLocation: Istanbul, TurkeyAbout Roka Recruitment Roka Recruitment is a reputable and established organization headquartered in Istanbul, specializing in comprehensive customer service and business process solutions. With years of proven expertise, we are committed to delivering excellence, efficiency, and innovation in every client interaction.We are currently seeking qualified and motivated Sales and Marketing Representatives to join our expanding operations team. This position offers an excellent opportunity for individuals who are passionate about customer service and eager to develop their careers within a professional, growth-oriented environment.Key Responsibilities<ul><li>Manage inbound and outbound customer communications in a professional and courteous manner.</li><li>Provide accurate information and timely assistance in response to customer inquiries.</li><li>Maintain a high standard of service quality and customer satisfaction.</li><li>Adhere to company policies, procedures, and performance targets.</li><li>Contribute to a positive team environment through collaboration and continuous improvement.</li></ul>Qualifications and Requirements<ul><li>Native-level fluency in one of the following languages French, Japanese or English</li><li>Residence in Istanbul is preferred, with a valid work and/or residence permit.</li><li>Strong communication skills, customer orientation, and attention to detail.</li><li>Prior experience in a call center or customer service environment is an asset.</li></ul>What We Offer<ul><li>Competitive remuneration package with performance-based incentives.</li><li>A professional and inclusive work culture that values excellence and integrity.</li><li>Opportunities for continuous learning, career advancement, and professional development.</li></ul>Application Process Interested candidates who meet the above criteria are invited to submit the following documents:<ul><li>Updated CV (resume)</li><li>Contact details (email address and phone number)</li></ul>Qualified applicants will be contacted for further steps in the recruitment process.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 35.000,00TRY - 100.000,00TRY ayl&#305;k

Sales and Marketing Representative

Explore 536+ Inbound operations supervisor in Istanbul this December. Find roles across top companies and apply now to boost your career.

536 inbound operations supervisor jobs IN Istanbul

Inbound Operations Supervisor

TR Supply Chain Program Manager , AMET - Supply Chain

Logistics Specialist

Sea Freight Operations Supervisor (Cross Stuffing & Transit Focus)

Logistics Specialist

Order and Complaint Management Specialist

Sales and Marketing Representative