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information technology manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26026554
 
 
 
 Job Category
 
 Information Technology
 
 
 
 Location
 
 The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 General
 
 
 
 <ul>
 <li>
 Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.
 </li>
 <li>
 Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.
 </li>
 <li>
 Monitors assigned company owned and managed offices to verify IT operations are running effectively.
 </li>
 <li>
 Meets with direct manager to provide updates on IT activities and business plans.
 </li>
 <li>
 Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.
 </li>
 <li>
 Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Owns IT vendor relationship for properties in scope.
 </li>
 <li>
 Participates in the Talent Acquisition process according to company procedures.
 </li>
 <li>
 Verifies induction program for new associates or associates transferring to new role is effective.
 </li>
 <li>
 Trains associate(s) to provide backup coverage in the department to cover cluster leader&rsquo;s function during vacation and sick leave.
 </li>
 <li>
 Performs LPA&rsquo;s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.
 </li>
 <li>
 Verifies effective communication, training, and execution of all talent development programs and related initiatives.
 </li>
 <li>
 Develops a personal management style that is intended to bring positive results from Associates.
 </li>
 <li>
 Builds and maintains positive and effective relations with direct team members.
 
 
 </li>
 </ul>
 
 Product
 
 
 
 <ul>
 <li>
 Strives to remain informed on the most up to date knowledge regarding vendor activities.
 </li>
 <li>
 Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.
 </li>
 <li>
 Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.
 </li>
 <li>
 Where assigned, documents technology pilot scope and objectives with business partners.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Maintains IT inventory for the assigned properties/offices in cluster.
 </li>
 <li>
 Manages cluster IT Agreements for assigned properties.
 </li>
 <li>
 Verifies cluster associates are treated appropriately and in alignment with local operational practices.
 </li>
 <li>
 Verifies the execution and tracking of rollouts on a timely basis.
 </li>
 <li>
 Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.
 </li>
 <li>
 Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.
 </li>
 <li>
 Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.
 </li>
 <li>
 Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.
 </li>
 <li>
 Implements cluster IT policies and procedures as received by regional IT.
 </li>
 <li>
 Attends IT Education Calls.
 </li>
 <li>
 Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.
 </li>
 <li>
 Completes other reasonable duties as requested by leadership.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant IT Manager

Bosta

<div>
 
 About bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About The Role :
 
 
 
 
 Job Code :
 
 
 
 2025ADMI-004
 
 
 A CCTV Control Room Manager is responsible for overseeing the operations of a closed-circuit television (CCTV) control room, ensuring the safety and security of premises through effective surveillance and monitoring. This role is crucial in environments such as corporate facilities, public spaces, and critical infrastructure, where continuous observation is essential to deter and respond to security incidents.
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Team Supervision: Lead and manage a team of CCTV operators, including scheduling shifts, providing training, and conducting performance evaluations to ensure optimal functionality of the surveillance system
 </li>
 <li>
 Operational Management: Oversee daily control room activities, ensuring all surveillance equipment is operational and that any malfunctions are promptly addressed. ￼
 </li>
 <li>
 Incident Response Coordination: Act as the primary point of contact during security incidents, coordinating with emergency services and internal stakeholders to manage and document responses effectively. ￼
 </li>
 <li>
 Compliance and Reporting: Ensure all surveillance activities comply with relevant legislation and organizational policies. Maintain accurate records of incidents and system performance, preparing reports as required. ￼
 </li>
 <li>
 System Maintenance and Upgrades: Collaborate with technical teams to maintain and upgrade CCTV systems, ensuring they meet current security standards and operational requirements. ￼
 </li>
 <li>
 Policy Development: Develop and implement standard operating procedures (SOPs) for the control room, ensuring all staff are trained and compliant with these protocols
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 Educational Background: A degree in security management, information technology, or a related field is preferred
 </li>
 <li>
 Experience: Several years of experience in security operations or CCTV monitoring, with at least 2 years in a supervisory or managerial role
 </li>
 <li>
 Technical Proficiency: Strong understanding of CCTV systems, surveillance technologies, and relevant software applications.
 </li>
 <li>
 Leadership Abilities: Proven capability to lead and motivate a team, manage shift schedules, and handle personnel issues effectively.
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to interact with team members, management, and external agencies
 </li>
 <li>
 Attention to Detail: Keen observational skills to monitor surveillance footage accurately and identify potential security threats
 </li>
 <li>
 Problem-Solving Skills: Ability to assess situations quickly and coordinate appropriate responses during security incidents
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

IT Manager (CCTV)

<div>
 
 
 Job Summary
 
 
 
 
 
 
 The IT Governance &amp; Continuity Manager is responsible for ensuring the resilience, governance, and financial efficiency of the organization's IT operations. The role oversees Business Continuity Planning (BCP), Disaster Recovery (DR), IT vendor management, IT financial management, and IT audit coordination. This position ensures that IT services remain secure, compliant, cost-effective, and capable of supporting business operations during disruptions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Business Continuity &amp; Disaster Recovery
 
 <ul>
 <li>
 Develop, implement, and maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to ensure minimal disruption to business operations.
 </li>
 <li>
 Conduct regular risk assessments and business impact analyses to identify critical systems and processes.
 </li>
 <li>
 Plan and execute disaster recovery tests, simulations, and drills to validate recovery procedures.
 </li>
 <li>
 Coordinate with IT and business teams to ensure readiness and alignment with organizational resilience objectives.
 </li>
 <li>
 Maintain documentation of recovery procedures and ensure regular updates.
 </li>
 </ul>
 
 
 
 
 IT Vendor Management
 
 <ul>
 <li>
 Manage relationships with IT vendors and service providers to ensure service quality and compliance with contractual obligations.
 </li>
 <li>
 Oversee vendor performance through Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
 </li>
 <li>
 Participate in vendor selection, contract negotiation, and evaluation processes.
 </li>
 <li>
 Ensure vendors comply with security, regulatory, and operational standards.
 </li>
 </ul>
 
 
 
 
 IT Financial Management
 
 <ul>
 <li>
 Assist in preparing and managing the IT budget, ensuring alignment with organizational goals.
 </li>
 <li>
 Monitor IT expenditures and optimize costs related to infrastructure, software, and services.
 </li>
 <li>
 Provide financial reporting and analysis on IT spending, investments, and cost optimization opportunities.
 </li>
 <li>
 Support financial planning for IT initiatives and projects.
 </li>
 </ul>
 
 
 
 
 IT Audit &amp; Compliance
 
 <ul>
 <li>
 Coordinate internal and external IT audits to ensure compliance with regulatory, security, and governance standards.
 </li>
 <li>
 Maintain IT policies, procedures, and controls aligned with industry best practices.
 </li>
 <li>
 Address audit findings and ensure remediation plans are implemented effectively.
 </li>
 <li>
 Ensure compliance with frameworks such as
 
 ISO 27001
 
 ,
 
 COBIT
 
 , and
 
 ITIL
 
 where applicable.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 <li>
 5+ years of experience in IT governance, business continuity, disaster recovery, or IT risk management.
 </li>
 <li>
 Experience in vendor management and IT financial oversight.
 </li>
 <li>
 Familiarity with IT governance frameworks such as
 
 ISO 22301
 
 ,
 
 ISO 27001
 
 ,
 
 COBIT
 
 , and
 
 ITIL
 
 .
 </li>
 <li>
 Strong analytical, organizational, and communication skills.
 </li>
 <li>
 Relevant certifications such as CBCP, ISO 22301 Lead Implementer, CISA, or ITIL are preferred.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Risk Management &amp; Business Resilience
 </li>
 <li>
 IT Governance &amp; Compliance
 </li>
 <li>
 Vendor Relationship Management
 </li>
 <li>
 Financial Planning &amp; Cost Optimization
 </li>
 <li>
 Audit Coordination &amp; Control Management
 </li>
 <li>
 Crisis Management &amp; Incident Response
 </li>
 </ul>
 
 
</div>

IT Governance & Continuity Manager

Fort Capital Group

<div>
 We are seeking an experienced IT Business Solution Manager to lead IT initiatives in our Food &amp; Beverages division. This role is vital in aligning IT strategies with business goals, managing projects for system implementations, integrations, and upgrades that enhance operational efficiency and innovation in our product offerings.
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Drive the strategy and execution of IT solutions that support business objectives within the Food &amp; Beverages sector.
 </li>
 <li>
 Collaborate with cross-functional teams to analyze requirements, design solutions, and implement technology improvements.
 </li>
 <li>
 Manage the end-to-end project lifecycle, ensuring timely delivery within budget and scope.
 </li>
 <li>
 Serve as a liaison between IT and business stakeholders, translating business needs into technical specifications.
 </li>
 <li>
 Monitor and evaluate the performance of IT solutions, recommending upgrades and improvements as necessary.
 </li>
 <li>
 Ensure compliance with industry standards and regulations pertaining to food safety and data security.
 </li>
 <li>
 Foster a culture of continuous improvement by identifying opportunities for process enhancements and automation.
 </li>
 <li>
 Design and recommend technical solutions based on business requirements.
 </li>
 <li>
 Oversee the entire IT project lifecycle, including design, development, testing, and implementation.
 </li>
 <li>
 Overseeing the installation, configuration, and maintenance of new IT systems, including enterprise software, and cloud-based platforms.
 </li>
 <li>
 Facilitate user experience and solutions adoption by providing user trainings, simplifying GUIs, and via regular application / data audits.
 </li>
 <li>
 Manage and coordinate with external vendors and service providers to ensure seamless project execution.
 </li>
 <li>
 Manage applications subscriptions renewal, support contracts, and provide relevant technical support following go live.
 </li>
 <li>
 Lead and develop the IT solutions team, including technical and support staff.
 </li>
 <li>
 Manage IT solution resources, including manpower, internal assets, budget and external vendors.
 </li>
 <li>
 Monitor and control solution delivery to ensure high quality and performance.
 </li>
 <li>
 Ensure adherence to IT strategy, IT governance guidelines, and change management processes.
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 <ul>
 <li>
 A bachelor's degree in a related field like computer science / Information Technology is required, along with 8-12 years of relevant work experience.
 </li>
 <li>
 Ability to analyze business needs, develop strategic IT plans, and drive digital transformation initiatives.
 </li>
 <li>
 Strong understanding of various technologies, including cloud platforms, software development, ERP (Oracle Fusion is a plus) , CRM and IT Solutions.
 </li>
 <li>
 Strong project management skills with a proven track record of successful IT implementation.
 </li>
 <li>
 Proficiency in project management methodologies (PMP is a plus) and practices, such as Agile, Scrum, and ITIL.
 </li>
 <li>
 Excellent understanding of ERP systems, data analytics, and digital transformation.
 </li>
 <li>
 Experience with regulatory compliance within the food sector and knowledge of industry-specific challenges.
 </li>
 <li>
 Exceptional communication and interpersonal skills to engage with technical and non-technical stakeholders.
 </li>
 <li>
 Ability to think strategically and drive change across the organization.
 
 
 </li>
 </ul>
</div>

IT Business Solution Manager

Americana Foods

<div>
 
 
 Job Responsibilities
 
 
 
 
 Strategic
 
 
 
 &squf; Contribute to overall IT strategy and roadmap formulation by evaluating ideas and providing inputs from the development and operations perspective
 
 
 &squf; Formulate and maintain assigned IT operating budgets in addition to budgeting for special initiatives and projects for the vertical Operational
 
 
 
 IT Availability and Performance
 
 
 
 &squf; Manage IT services and solutions availability at all sites; Continuously monitor performance and capacity of IT systems with the objective to identify scope for improvement and facilitate it for systems at Americana Foods
 
 
 &squf; Monitor data center operations for division level operations and offer guidance for maintenance and troubleshooting
 
 
 &squf; Maintain oversight and conduct periodic reviews to ensure adherence to defined SLAs
 
 
 &squf; Facilitate prompt resolution in case of consistent breaches and non-adherences
 
 
 
 Service Desk &amp; Incident Management
 
 
 
 &squf; Lead implementation of service desk and incident management systems to facilitate seamless IT operations at the Americana Foods
 
 
 &squf; Drive timely resolution of IT service, solutions and operations inquiries/ requests and security breach incidents
 
 
 &squf; Act as a final point of escalation for resolution of issues
 
 
 &squf; Lead systems and applications upgradation actions without disturbance to business
 
 
 &squf; Develop robust processes to anticipate, recognize and defend against changing cyber and Information risk environments that threaten business stability
 
 
 &squf; Advise on pilots, rollout and sustenance of Operational Technology solutions at Americana Foods level
 
 
 
 Business Continuity &amp; Disaster Recovery Plans
 
 
 
 &squf; Evaluate, identify and highlight the need for Disaster Recovery processes for projects / initiatives and new processes in alignment with the requirements stated by the business
 
 
 &squf; Lead implementation and maintenance of Crisis Management and Disaster recovery plans in line with overall Business Continuity Plans
 
 
 &squf; Undertake preventive, directive and coercive measures to sustain availability, backup and recovery of IT Systems and applications
 
 
 
 Applications Inventory and Lifecycle Management
 
 
 
 &squf; Maintain Application inventory and ensure adherence to the Application Portfolio Management policies
 
 
 &squf; Make recommendations based on analysis of Application Inventory and drive inventory optimization at group and business levels
 
 
 &squf; Define the applications operating model and formulate policy for Application lifecycle management
 
 
 &squf; Establish standards for the processes, methods and systems for supporting the design of IT applications and delivery of IT systems and applications that cater to the current and future state of IT services and solutions
 
 
 &squf; Create application lifecycle plan for different applications in alignment with the current and future state of IT services in alignment with established application lifecycle management framework
 
 
 &squf; Review application performance and evaluate their relevance in light of changing business landscape
 
 
 &squf; Provide insights on rationalization and decommissioning of applications and systems at the group level
 
 
 &squf; Maintain oversight on the validity of licenses for all applications and systems in the portfolio
 
 
 &squf; Drive timely renewal and upgradation of licenses for applications and systems at group and business levels
 
 
 
 Operations Review
 
 
 
 &squf; Establish performance dashboards to measure and track service-levels provided by IT operations
 
 
 &squf; Review day-to-day operations with respect to agreed service level agreements / TATs and identify and act on operational risks if any
 
 
 &squf; Track partner performance from an operational perspective with respect to agreed service levels and address deviations if any; Ensure adequate partner support for smooth operations
 
 
 
 People
 
 
 
 &squf; Allocate work to team members and provide guidance
 
 
 &squf; Nominate for training as per guidelines to ensure that team members receive all necessary training and development to enable them to carry out their responsibilities to the required standards
 
 
 
 
 
 
 Job Qualifications
 
 
 
 &squf; Bachelor's or master's degree in computer science or a related discipline; additional degrees or certifications on IT Management would be preferred
 
 
 Experience:
 
 
 &squf; Minimum 6 years of overall experience with at least 3 years of relevant experience in managing Information Technology operations
 
</div>

IT Service Delivery Manager

Concentrix

<div>
 
 Job Title
 
 
 
 Network Engineer II
 
 
 
 Job Description
 
 
 
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 The Network Engineer's role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning, installing, configuring, maintaining, supporting and optimising all network and security hardware, software and communication links and is involved in the next wave of security offerings.
 
 
 The Network Engineer will report to our Group Manager in the Global Network.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Positive contribution to knowledge transfer, investing extra time and energy to inspire in building a more creative and higher performing team
 </li>
 <li>
 Network Support scope for EMEA locations on weekly time, Monday to Friday, 24x7x365 support with regional on call monthly rotation
 </li>
 <li>
 Provide support framework for our teams and provide in-depth technical support on a wide range of Cisco, Palo Alto, and FortiGate hardware implementation within Concentrix.
 </li>
 <li>
 Design and implement new network and security-related products and work with the Core Network team to understand the existing core network, and to ensure new services are integrated correctly.
 </li>
 <li>
 Document completed services and perform a handover to other departments for in-service delivery
 </li>
 <li>
 Follow Service Transition and Change Control procedures for production platforms and services
 </li>
 <li>
 Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal clients' procedures
 </li>
 <li>
 Handling and protection of Our Client information
 </li>
 <li>
 Reporting of security events
 </li>
 <li>
 Implementing appropriate procedures
 </li>
 <li>
 Network administration of technical changes to the Cisco, Fortinet, Palo Alto hardware and software components
 </li>
 <li>
 Perform capacity planning for management reviews of the network overall performance/health
 </li>
 <li>
 Keep up-to-date with data and voice security standards and best practices
 </li>
 <li>
 Manage Cisco routers &amp; switches, Fortinet, Cisco, Palo ALto UTM firewalls.
 </li>
 <li>
 Complete all assigned, mandatory training within the timeframe provided.
 </li>
 <li>
 Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
 
 
 </li>
 </ul>
 
 What You Need To Have
 
 
 
 <ul>
 <li>
 1-3 years of experience with multiple vendors, either Cisco ASA, FortiGate, Palo Alto, along with additional other vendors' hands-on experience
 </li>
 <li>
 1-3 years of experience in core network technologies, including Cisco and Fortinet
 </li>
 <li>
 1-3 years of experience with routing protocols, including OSPF, EIGRP and BGP
 </li>
 <li>
 1-3 years of experience with Service Level Agreement, QOS.
 </li>
 <li>
 1-3 years of experience with LAN environment, including VSS, STP, Stackwise virtual and various trunking protocols and security features, SIP and Voice-related services.
 </li>
 <li>
 Cisco certification, CCNA, CCNP, would be advantageous
 </li>
 <li>
 Bachelor's Degree
 </li>
 </ul>
</div>

Network Engineer II

Talkpush

<div>
 
 WE ARE HIRING.
 
 
 
 Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page.
 
 
 Read more about the Talkpush culture here.
 
 
 ⚠️
 
 DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU
 
 
 
 Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it.
 
 
 This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨
 
 
 Account Manager
 
 
 
 Location:
 
 Fully Remote
 
 
 
 Salary:
 
 Competitive + performance-based OTE
 
 
 
 About Us
 
 
 
 At Talkpush, we build technology that helps companies hire faster and deliver better candidate experiences at scale.
 
 
 Our Account Managers play a critical role in making sure customers see real value from our platform, not just at launch, but long after implementation. We don&rsquo;t believe in &ldquo;set and forget.&rdquo; We believe in long-term partnerships, measurable impact, and continuous growth.
 
 
 We&rsquo;re looking for an Account Manager who enjoys owning client relationships end to end, spotting growth opportunities, and turning customer needs into tangible outcomes. This is a role for someone who is commercially sharp, consultative by nature, and comfortable working in a fast-moving, remote-first environment.
 
 
 The Role
 
 
 As an Account Manager, you&rsquo;ll manage and grow an existing portfolio of customers while identifying opportunities to expand usage and revenue.
 
 
 You&rsquo;ll work closely with clients to understand their goals, challenges, and hiring processes, and partner internally with Product, Solutions Engineering, and Support to deliver the right solutions.
 
 
 This is not a transactional sales role. You&rsquo;ll be trusted to think long-term, build strong relationships, and balance customer success with commercial growth.
 
 
 You&rsquo;ll be responsible for both protecting and expanding revenue, while ensuring customers get real, measurable value from Talkpush.
 
 
 
 As Our Account Manager, You Will
 
 
 
 <ul>
 <li>
 Manage and grow a portfolio of existing Talkpush customers
 </li>
 <li>
 Build trusted relationships with key stakeholders and decision-makers
 </li>
 <li>
 Identify upsell and expansion opportunities aligned to customer needs
 </li>
 <li>
 Prospect and pursue new business opportunities where relevant
 </li>
 <li>
 Own revenue targets and consistently work toward clear sales goals
 </li>
 <li>
 Translate customer requirements into clear internal briefs
 </li>
 <li>
 Collaborate with internal teams to deliver solutions that meet client expectations
 </li>
 <li>
 Stay up to date on recruitment technology trends and market developments
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in account management or sales, ideally in SaaS, HR tech, or recruitment technology
 </li>
 <li>
 Must speak fluent English
 </li>
 <li>
 A proven track record of hitting revenue or growth targets
 </li>
 <li>
 Strong communication and relationship-building skills
 </li>
 <li>
 A consultative approach, you listen first, then propose solutions
 </li>
 <li>
 Commercially minded, organised, and comfortable managing priorities
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Ability to work independently while collaborating with a global, remote team
 
 
 </li>
 </ul>
 Why Talkpush
 
 
 <ul>
 <li>
 Work on a product that directly improves how people get hired
 </li>
 <li>
 Real ownership of customer relationships and outcomes
 </li>
 <li>
 Collaboration with a diverse, international team
 </li>
 <li>
 A remote-first culture with high trust and high accountability
 
 
 </li>
 </ul>
 If you&rsquo;re an Account Manager who enjoys building long-term client partnerships and driving meaningful growth, we&rsquo;d love to hear from you.
 
 
 
 About Our AI-Supported Screening
 
 
 
 At Talkpush, we use our own AI-powered screening tool, TalkScore, as part of the application process. After you apply, you may be invited to answer a small number of screening questions designed to help us understand your experience, thinking, and motivation for the role.
 
 
 TalkScore helps us review applications more consistently and fairly, but it does not make hiring decisions on its own. Every application is reviewed by a human, and AI is used only to support our team by highlighting relevant information, never to replace human judgment.
 
 
 We believe great hiring should be transparent, respectful, and focused on giving candidates a clear opportunity to show their strengths.
</div>

Account Manager - (Remote - Egypt)

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