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Providence India

<div>
 IT Disaster Recovery Sr Analyst
 
 
 
 Job Summary
 
 
 
 The IT Disaster Recovery Specialist is responsible for designing, implementing, and maintaining robust disaster recovery strategies to ensure business continuity during outages, cyber incidents, or natural disasters. This role requires expertise in data center operations, infrastructure components, DR frameworks, and hands-on experience with industry-standard tools and technologies.
 
 
 
 Key Responsibilities Disaster Recovery Planning &amp; Framework
 
 
 
 Develop and maintain comprehensive IT Disaster Recovery (DR) plans for critical applications and infrastructure.
 
 
 Align DR strategies with organizational Business Continuity Plans (BCP) and compliance frameworks such as ISO 22301 and NIST.
 
 
 Define and regularly review Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for Tier 1 and Tier 2 applications.
 
 
 Establish and maintain IT DR governance processes and documentation.
 
 
 
 Data Center-Level Exercises
 
 
 
 Plan, coordinate, and execute full-scale data center failover and recovery exercises.
 
 
 Validate DR strategies for both on-premises and cloud environments (Azure/AWS).
 
 
 Perform post-exercise analysis and implement corrective actions to improve resilience.
 
 
 
 Infrastructure Knowledge
 
 
 
 Maintain deep understanding of core infrastructure components including Network, Storage, Database, Servers, Virtualization (VMware), Citrix, and Cloud platforms (Azure, AWS).
 
 
 Support integration of mass notification systems for crisis communication.
 
 
 
 Tools &amp; Technologies
 
 
 
 DR Tools like ServiceNow, Assurance, Fusion, Veeam, etc.
 
 
 Familiarity with Discovery tools for asset identification and dependency mapping.
 
 
 Knowledge of security and monitoring tools such as CrowdStrike and Rapid7 will be an advantage.
 
 
 
 Testing &amp; Validation
 
 
 
 Conduct regular DR drills, tabletop exercises, and failover tests for critical systems.
 
 
 Document test results, identify gaps, and recommend improvements.
 
 
 
 Compliance &amp; Reporting
 
 
 
 Ensure adherence to ISO 22301, NIST Cybersecurity Framework, and internal DR policies.
 
 
 Prepare and maintain DR readiness dashboards and reports for senior management.
 
 
 
 Collaboration &amp; Communication
 
 
 
 Work closely with IT teams, vendors, and business units to ensure DR readiness.
 
 
 Provide training and awareness sessions for stakeholders on DR processes.
 
 
 Act as a subject matter expert during crisis situations and recovery efforts.
 
 
 Should have strong and commandable communication skills and proven experience in hosting large-scale calls with IT teams and stakeholders during DR events or exercises.
 
 
 
 Process Improvement &amp; Automation
 
 
 
 Continuously evaluate existing DR processes for efficiency and effectiveness.
 
 
 Identify opportunities for automation in DR workflows, failover testing, and reporting.
 
 
 Stay updated on emerging technologies and best practices in disaster recovery and business continuity.
 
 
 Recommend and implement innovative solutions to enhance resilience and reduce recovery time.
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 5+ years of experience in IT Disaster Recovery, Business Continuity, or related roles.
 </li>
 <li>
 Strong knowledge and practical experience in Business Impact Analysis (BIA), Recovery Time Objective (RTO), Recovery Point Objective (RPO), Mean Time to Work (MTTW), Maximum Tolerable Downtime (MTD), and Work Recovery Time (WRT).
 </li>
 <li>
 Expertise in IT infrastructure components and data center functionality.
 </li>
 <li>
 Hands-on experience with DR tools and technologies (ServiceNow, Assurance, Fusion, Veeam).
 </li>
 <li>
 Familiarity with Discovery tools, CrowdStrike, and Rapid7 is a plus.
 </li>
 <li>
 Knowledge of new technologies, process improvement methodologies, and automation tools.
 </li>
 <li>
 Excellent knowledge of PowerPoint and Excel for reporting and presentation purposes.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 
 
 
 </li>
 </ul>
 
 Certifications (Preferred)
 
 
 
 <ul>
 <li>
 CBCP (Certified Business Continuity Professional)
 </li>
 <li>
 ISO 22301 Lead Implementer / Auditor
 </li>
 <li>
 Familiarity with NIST Cybersecurity Framework
 </li>
 <li>
 ITDR Specialist course
 </li>
 <li>
 Any Cloud Certification (AWS, Azure, ect..)
 </li>
 </ul>
</div>

Lead IT DR Analyst

PepsiCo

<div>
 
 Overview
 
 
 
 This position will be part of the GBS organization supporting Frito Lay North America business retail customer team. The TPM analyst is critical to maintain promotions backend data both on internal systems and external systems. The analyst will be also responsible to process promotion invoices and sharing new item information with the retailer teams. The analyst will be working with the Lead analyst who will channel work on various work groups mentioned above or outside of it. The analyst role is business impacting and time bound; accuracy and timeliness of completion of tasks is critical for the PC team&rsquo;s success in turn the sales teams&rsquo;. The TPM analyst will be expected to work on transformation initiatives of their respective processes and bring in their learnings to streamling, automate and effectively lay down processes with the Lead analyst support.
 
 
 
 Responsibilities
 
 
 
 Functional Responsibilities
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning, demand planning.
 </li>
 <li>
 Contract management which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in Operations Finance/Sales (for L4)
 </li>
 <li>
 Bachelor&rsquo;s in commerce/business administration/marketing or Finance, Master&rsquo;s degree is a plus
 </li>
 <li>
 Prior Fast Moving Consumer Goods (FMCG) company experience preferred
 </li>
 <li>
 Analytical Skills: Good data skills and ability work through large data sets
 </li>
 <li>
 Communication: Strong communication skills and collaboration skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent organisation and prioritisation skills
 </li>
 <li>
 Proactive, responsive and results driven
 </li>
 <li>
 Highly proficient in Microsoft Office especially Excel and PowerPoint
 </li>
 </ul>
</div>

Assistant Manager : Sales

Marriott Tech Accelerator

<div>
 
 
 About Marriott:
 
 
 
 Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.
 
 
 
 
 
 
 Role Title:
 
 Business Analyst
 
 
 
 Position Summary:
 
 
 
 The Business Analyst (BA) for the Digital Brand Experiences team plays a pivotal role in enabling Marriott&rsquo;s digital transformation across brand and marketing sites by bridging the gap between business needs and technical solutions. The BA partners closely with product managers, UX designers, engineering leads, and content authors to translate business needs into actionable requirements and ensure seamless execution across squads.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 
 Requirements Gathering &amp; Documentation
 
 
 
 :
 
 
 Collaborate with stakeholders and product squad to elicit, analyze, refine, and document business requirements for Digital Brand Experiences initiatives, including new brand site launches, new components/capabilities, and platform enhancements.
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 
 
 :
 
 
 Work with product owners, UX, engineering, and QA teams to ensure requirements are understood and implemented accurately.
 </li>
 <li>
 
 Digital Experience Optimization:
 
 Support efforts to track, measure, and improve digital KPIs such as traffic, engagement, and conversion across brand sites. Leverage analytics tools to identify trends and recommend enhancements.
 </li>
 <li>
 
 Design Standards &amp; Accessibility Compliance
 
 
 
 :
 
 
 Ensure that all requirements and deliverables adhere to Marriott&rsquo;s digital design standards and meet ADA accessibility guidelines. Collaborate with UX, Product and engineering teams to validate compliance and support inclusive design practices.
 </li>
 <li>
 
 Process Improvement &amp; Operational Efficiency
 
 
 
 :
 
 
 Identify opportunities to streamline workflows across intake and requirements gathering. Recommend process enhancements that improve velocity, reduce rework, and increase cross-team transparency.
 </li>
 <li>
 
 Project Coordination &amp; Intake Management
 
 
 
 :
 
 
 Support the intake and prioritization of stakeholder requests using Jira and other tools. Ensure alignment with strategic initiatives and ROI-driven decision-making.
 </li>
 <li>
 
 Support Documentation:
 
 Create and maintain detailed technical support documentation, including process flows, troubleshooting guides, and system configuration references to ensure consistent knowledge sharing and operational continuity across teams.
 </li>
 </ul>
 
 
 
 
 
 Skill and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Computer Science, Technology, Engineering, Marketing, or related field.
 </li>
 <li>
 4-6 years of experience as a Business Analyst, Product Owner, or Product Manager, preferably in digital product or web platform environments.
 </li>
 <li>
 Proven track record in conceptualizing, designing, and delivering successful digital products or services, showcasing a deep understanding of user needs and market trends.
 </li>
 <li>
 Deep expertise in Agile frameworks (Scrum, Kanban, SAFe), strong problem-solving skills, and the ability to remove blockers while aligning teams on priorities and delivery goals.
 </li>
 <li>
 Familiarity with tools like Jira and Confluence.
 </li>
 <li>
 Excellent written and oral communication skills with ability to clearly communicate ideas and results in English.
 </li>
 <li>
 Preferred experience
 </li>
 <li>
 Hospitality or travel industry experience.
 </li>
 <li>
 Strong analytical skills with proficiency in Excel, Adobe Analytics, Tableau, or similar tools.
 </li>
 <li>
 Experience with Adobe Experience Manager (AEM).
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications:
 
 
 <ul>
 <li>
 Undergraduate degree or equivalent experience/certification
 </li>
 </ul>
 
 
 
 
 
 Work location:
 
 Hyderabad, India.
 
 
 
 Work mode:
 
 Hybrid
 
 
 
 
 
 
 Marriott&rsquo;s core values:
 
 
 
 At Marriott, our make us who we are. We believe that success is never final. As we change and grow, the beliefs that are most important to us stay the same&mdash;putting people first, pursuing excellence, embracing change, acting with integrity, and serving our world. Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture.
 
</div>

Product Manager [T500-21658]

ProArch

<div>
 
 About ProArch:
 
 
 
 At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. We're 400+ team members strong across 3 countries (we call ourselves ProArchians)&mdash;and here's what connects us all:
 
 
 <ul>
 <li>
 A love for solving real business problems
 </li>
 <li>
 A belief in doing what's right
 
 
 </li>
 </ul>
 
 What's it like to work here?
 
 
 
 <ul>
 <li>
 You'll keep growing. You'll work alongside domain experts who love to share what they know
 </li>
 <li>
 You'll be supported, heard, and trusted to make an impact
 </li>
 <li>
 You'll take on projects that touch industries, communities, and lives
 </li>
 <li>
 You'll have the time to focus on what matters most in your life outside of work
 
 
 </li>
 </ul>
 At ProArch, you'll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud &amp; Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing business‑critical systems, or supporting cloud migrations and infrastructure modernization.
 
 
 Every role here contributes to shaping outcomes for global clients and driving meaningful impact. You'll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructure&mdash;solving complex problems with creativity, precision, and purpose. You'll join a culture rooted in technology, curiosity, and continuous learning. A place where we move fast, trust you to make an impact, encourage innovation, and support your growth.
 
 
 
 Overview:
 
 
 
 We are seeking an experienced Offshore Delivery Leader to establish and manage multiple Scrum teams focused on building, enhancing, and integrating Human Resource Information System (HRIS) modules. This role requires strong leadership, agile delivery expertise, and deep understanding of HR technology ecosystems to ensure successful delivery of scalable and integrated HRIS solutions.
 
 
 
 Key Responsibilities:
 
 
 
 Team Leadership &amp; Management
 
 
 <ul>
 <li>
 Build and scale multiple offshore Scrum teams (developers, QA, analysts)
 </li>
 <li>
 Foster a culture of collaboration, accountability, and continuous improvement
 </li>
 <li>
 Mentor and coach team members on Agile principles and best practices
 
 
 </li>
 </ul>
 Delivery &amp; Execution
 
 
 <ul>
 <li>
 Oversee end-to-end delivery of HRIS modules and integration projects
 </li>
 <li>
 Ensure adherence to timelines, quality standards, and client expectations
 </li>
 <li>
 Drive sprint planning, backlog refinement, and release management
 
 
 </li>
 </ul>
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Act as the primary offshore point of contact for onshore product owners and business stakeholders
 </li>
 <li>
 Communicate progress, risks, and mitigation plans effectively
 
 
 </li>
 </ul>
 Technical Oversight
 
 
 <ul>
 <li>
 Collaborate with architects and technical leads to ensure robust design and integration
 </li>
 <li>
 Monitor performance, scalability, and security of HRIS solutions
 
 
 </li>
 </ul>
 Process &amp; Governance:
 
 
 <ul>
 <li>
 Implement delivery governance frameworks, KPIs, and reporting mechanisms
 </li>
 <li>
 Ensure compliance with organizational and client-specific standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Experience: 10+ years in IT delivery, with at least 5 years in leadership roles managing distributed Agile teams
 </li>
 <li>
 Domain Expertise: Strong understanding of HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) and integration patterns
 </li>
 <li>
 Agile Leadership: Certified Scrum Master or SAFe Agilist preferred
 </li>
 <li>
 Technical Knowledge: Familiarity with APIs, middleware, and data integration tools
 </li>
 <li>
 Communication: Excellent verbal and written communication skills for global stakeholder management
 </li>
 <li>
 Problem-Solving: Ability to resolve delivery challenges and manage escalations effectively
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in large-scale HRIS implementation or modernization projects
 </li>
 <li>
 Exposure to cloud-based HR solutions and integration with payroll, benefits, and talent systems
 </li>
 <li>
 PMP or equivalent project management certification
 
 
 </li>
 </ul>
 Key Attributes:
 
 
 <ul>
 <li>
 Strategic thinker with hands-on delivery capability
 </li>
 <li>
 Strong people management and team-building skills
 </li>
 <li>
 Ability to thrive in a fast-paced, global delivery environment
 </li>
 </ul>
</div>

Technical Program manager

<div>
 
 About ProArch:
 
 
 
 At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. We're 400+ team members strong across 3 countries (we call ourselves ProArchians)&mdash;and here's what connects us all:
 
 
 <ul>
 <li>
 A love for solving real business problems
 </li>
 <li>
 A belief in doing what's right
 
 
 </li>
 </ul>
 
 What's it like to work here?
 
 
 
 <ul>
 <li>
 You'll keep growing. You'll work alongside domain experts who love to share what they know
 </li>
 <li>
 You'll be supported, heard, and trusted to make an impact
 </li>
 <li>
 You'll take on projects that touch industries, communities, and lives
 </li>
 <li>
 You'll have the time to focus on what matters most in your life outside of work
 
 
 </li>
 </ul>
 At ProArch, you'll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud &amp; Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing business‑critical systems, or supporting cloud migrations and infrastructure modernization.
 
 
 Every role here contributes to shaping outcomes for global clients and driving meaningful impact. You'll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructure&mdash;solving complex problems with creativity, precision, and purpose. You'll join a culture rooted in technology, curiosity, and continuous learning. A place where we move fast, trust you to make an impact, encourage innovation, and support your growth.
 
 
 
 Overview:
 
 
 
 We are looking for a Scrum Master to lead and facilitate Agile delivery for multiple Scrum teams working on HRIS module development and integration projects. The ideal candidate will ensure adherence to Agile principles, remove impediments, and foster a high-performing team culture while collaborating closely with product owners and technical leads.
 
 
 
 Key Responsibilities:
 
 
 
 Agile Facilitation
 
 
 <ul>
 <li>
 Guide teams in applying Scrum practices and principles effectively
 </li>
 <li>
 Facilitate sprint planning, daily stand-ups, retrospectives, and reviews
 </li>
 <li>
 Ensure transparency of progress through metrics and reporting
 
 
 </li>
 </ul>
 Team Support
 
 
 <ul>
 <li>
 Remove impediments and blockers to enable smooth delivery
 </li>
 <li>
 Coach team members on Agile mindset and continuous improvement
 </li>
 <li>
 Promote collaboration and accountability within the team
 
 
 </li>
 </ul>
 Stakeholder Communication:
 
 
 <ul>
 <li>
 Work closely with Product Owners to maintain a healthy backlog
 </li>
 <li>
 Communicate sprint progress, risks, and dependencies to stakeholders
 </li>
 <li>
 Align offshore teams with onshore priorities and timelines
 
 
 </li>
 </ul>
 Delivery Governance:
 
 
 <ul>
 <li>
 Track and report on team performance metrics (velocity, burndown charts)
 </li>
 <li>
 Ensure compliance with organizational and client delivery standards
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Experience: 5+ years in Agile delivery, with at least 2 years as a Scrum Master
 </li>
 <li>
 Domain Knowledge: Familiarity with HRIS platforms (Workday, SAP SuccessFactors, Oracle HCM) and integration concepts
 </li>
 <li>
 Certifications: Certified Scrum Master (CSM) or equivalent
 </li>
 <li>
 Tools: Experience with Jira, Confluence, or similar Agile tools
 </li>
 <li>
 Soft Skills: Strong facilitation, conflict resolution, and communication skills
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in HRIS implementation or integration projects
 </li>
 <li>
 Knowledge of SAFe or other scaled Agile frameworks
 </li>
 <li>
 Exposure to API-based integrations and middleware technologies
 
 
 </li>
 </ul>
 Key Attributes:
 
 
 <ul>
 <li>
 Servant leader mindset
 </li>
 <li>
 Ability to manage multiple teams in a distributed environment
 </li>
 <li>
 Strong problem-solving and adaptability skills
 </li>
 </ul>
</div>

Scrum Master

Cleartelligence

<div>
 
 Cleartelligence is a global data, analytics, and AI consultancy dedicated to helping enterprises unlock the full potential of their data. We leverage cutting-edge technology and deep industry expertise to help organizations envision, design, and implement modern data solutions that drive competitive advantage, operational efficiency, and business transformation.
 
 
 Our approach accelerates data enablement journeys, builds scalable architectures, and empowers teams with self-service analytics, ensuring businesses can harness their data for smarter decision-making and sustained growth.
 
 
 
 
 
 The Role
 
 
 The General Manager - India will be the senior-most executive in our India subsidiary, responsible for building and scaling a world-class organization that supports global client delivery. This leader will drive compliance, efficiency, and operational excellence while ensuring India has the talent, infrastructure, and culture needed to deliver quality at scale and exceed client expectations. This role will work 3 days in our Hyderabad office.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Client Delivery &amp; Quality Support -20%
 
 
 
 
 
 <ul>
 <li>
 Ensure seamless client delivery from India by ensuring that resources, infrastructure, and processes are in place to meet project requirements.
 </li>
 <li>
 Partner with global delivery and practice leaders to ensure India operations directly support service quality, responsiveness, and SLA adherence.
 </li>
 <li>
 Take ownership for resolving escalations, ensuring issues are addressed quickly and transparently.
 </li>
 <li>
 Champion a culture of quality, ownership and accountability in project execution developing a strong consulting mindset across the India teams.
 </li>
 </ul>
 
 
 
 
 
 Scalable Hiring &amp; People Leadership &ndash; 20%
 
 
 
 
 
 <ul>
 <li>
 Build a scalable talent engine in India, capable of supporting rapid headcount growth without loss of quality or compliance.
 </li>
 <li>
 Oversee recruitment, workforce planning, and capability development aligned with global project needs.
 </li>
 <li>
 Develop and retain strong local leadership across HR, Finance, IT, Facilities, and Delivery Operations.
 </li>
 <li>
 Foster a high-performance, client-focused culture that motivates employees and reduces attrition.
 </li>
 <li>
 Proven ability to build and scale an organization. We are a small team today with plans to grow.
 </li>
 </ul>
 
 
 
 
 
 Financial Stewardship &ndash; 20%
 
 
 
 
 
 <ul>
 <li>
 Manage the India cost center, with close control over budgets, payroll, and vendor obligations.
 </li>
 <li>
 Ensure transparent, timely, and accurate reporting to global finance and the US parent leadership team.
 </li>
 <li>
 Balance cost optimization with investment in quality and scalability.
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Strategic Leadership &ndash; 15%
 
 
 
 
 
 <ul>
 <li>
 Lead day-to-day operations of the India entity while aligning with global strategic goals.
 </li>
 <li>
 Establish operational KPIs for cost, efficiency, utilization, and delivery readiness.
 </li>
 <li>
 Drive continuous improvement initiatives to enhance scalability and reduce bottlenecks in client support.
 </li>
 <li>
 Provide strong governance and risk management to safeguard client delivery continuity.
 </li>
 <li>
 Insights into PMO would be an added advantage.
 </li>
 <li>
 Develop and implement operations policies, standards (including ISO), and procedures.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Governance &ndash; 15%
 
 
 
 
 
 <ul>
 <li>
 Ensure complete compliance with Indian corporate, tax, and labor laws (Companies Act, GST, PF etc.).
 </li>
 <li>
 Maintain effective relationships with auditors, regulators, and statutory authorities.
 </li>
 <li>
 Put in place robust internal controls that protect both the India entity and global clients from compliance risks.
 </li>
 </ul>
 
 
 
 
 
 Infrastructure &amp; Systems &ndash; 10%
 
 
 
 
 
 <ul>
 <li>
 Oversee office facilities, IT infrastructure, procurement processes, and vendor contracts, ensuring they scale in line with business growth.
 </li>
 <li>
 Implement systems that enhance delivery visibility, reporting, and collaboration with global teams.
 </li>
 <li>
 Ensure business continuity plans are tested and reliable.
 </li>
 </ul>
 
 
 
 
 
 What We Are Looking For
 
 
 
 
 
 
 We are seeking a seasoned leader with a passion for analytics, solution architecture, data enablement, and client engagement. The ideal candidate will have
 
 
 
 
 <ul>
 <li>
 
 Experience:
 
 15+ years in operations, consulting, and delivery management, including at least 5 years in senior leadership within India. Must have experience of scaling teams and infrastructure in support of client delivery.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Delivery Focus:
 
 Strong track record of enabling consistent client quality, SLA performance, and escalation management through operational leadership.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Talent Builder:
 
 Proven ability to design and execute hiring strategies at scale, while retaining top talent and developing leaders.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Regulatory Knowledge:
 
 Strong knowledge of Indian corporate, tax, and labor frameworks, with practical compliance management experience.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Leadership Skills:
 
 Demonstrated ability to lead multi-functional teams, influence across global stakeholders, and embed a client-first culture.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Mindset:
 
 Frequently engages with teams to build accountability and a sense of achievement; a hands-on operator with strong strategic foresight, capable of resolving daily delivery challenges while planning for long-term organizational growth.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Cultural Fit:
 
 Resilient, credible leader who can bridge US-India cultural expectations and build trust across employees, clients, and regulators Understanding the local language is preferred but not mandatory.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why Join Cleartelligence?
 
 
 
 
 
 <ul>
 <li>
 
 Shape the future of our India organization
 
 by building and scaling a high-performing team that directly supports global client delivery.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Drive excellence in operations and quality
 
 , ensuring our India subsidiary is recognized as a world-class hub for consulting and delivery.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Lead with impact
 
 , guiding people, systems, and infrastructure to support transformative projects for Fortune 500 clients.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Build for scale
 
 , establishing the talent engine and operational foundation that will fuel our continued growth in India and globally.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Collaborate globally
 
 , working alongside senior leaders and top consulting professionals across the US and India.
 </li>
 </ul>
 
 
 
 
 Are you ready to play a pivotal role in shaping and scaling Cleartelligence India, ensuring our clients receive the highest quality and our teams have the foundation to thrive? Apply today and become the operational leader driving growth, compliance, and excellence in India.
 
</div>

General Manager

Amazon

<div>
 
 Description
 
 
 
 At Amazon we believe that every day is still day 1. We are seeking an experienced Mental Health Clinician to join our disability management team supporting our Mental Health Wellness (MHW) cases. This is an in office job located in Hyderabad, India.
 
 
 Join Amazon's Disability Leave Services (DLS) team in building a world-class program delivering leave of absence, disability, and accommodation services globally. As a Clinical Analyst &ndash; MHW, you'll serve as a vital mental health resource, managing complex cases and ensuring optimal outcomes for both employees and the organization. The &ldquo;Clinical Analyst &ndash; MHW&rdquo;, serves as a clinical resource assisting the case managers, providing clinical recommendations and co-management activities on STD and Accommodation claims that have a primary disabling behavioral health diagnosis.
 
 
 This role will provide clinical expertise and serve as a critical link between leaves case managers and Accommodation specialists involved in disability and accommodation MHW cases. This role will facilitate medically sound decisions from a clinical perspective, ensure absence and disability claims are administered optimally, and deliver exceptional employee experience. Key component in this role is strong self-management skills, a desire to knowledge share and an ability to translate medical consultation into favorable results for the company and employees.
 
 
 The Mental Health Clinicians are expected to have a strong clinical knowledge, understanding of ICD-10, DSM&ndash;5 diagnostic codes, understand how medical/Behavioral conditions impact functionality impairment and capacity and how it impacts the essential job functions of the employees at Amazon (Ability to apply clinical knowledge for absence management). In this role you will have the ability to effectively leverage upon your clinical expertise, translate this expertise into consultations that will assist Amazon and our employees in successfully returning to work with or without medical accommodation(s) of work restrictions.
 
 
 Key job responsibilities
 
 
 Clinical Expertise &amp; Case Management
 
 
 <ul>
 <li>
 Provide expert mental health case evaluations and clinical case management services across the DLS organization
 </li>
 <li>
 Serve as clinical subject matter expert for disability, leave and accommodation case managers
 </li>
 <li>
 Conduct clinical analyses focusing on functional impairment and work capacity assessment
 </li>
 <li>
 Co-manage complex behavioral health claims requiring specialized clinical expertise
 </li>
 <li>
 Perform provider and or employee interviews and analyze clinical documentation
 </li>
 <li>
 Develop and negotiate return-to-work plans with stakeholders
 
 
 </li>
 </ul>
 Collaboration &amp; Partnership
 
 
 <ul>
 <li>
 Partner with case managers to optimize case management processes and outcomes
 </li>
 <li>
 Build and maintain relationships with treating providers to:
 </li>
 <li>
 Clarify clinical information
 </li>
 <li>
 Understand recommended restrictions and limitations
 </li>
 <li>
 Assess functional impairment severity
 </li>
 <li>
 Facilitate return-to-work planning
 </li>
 <li>
 Communicate effectively with physicians and healthcare providers at all levels
 </li>
 <li>
 Communicate effectively with Amazon internal and external partners
 
 
 </li>
 </ul>
 Professional Development &amp; Process Improvement
 
 
 <ul>
 <li>
 Deliver continuing education through mini-clinical lectures on behavioral health case management
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 Contribute to the development of clinical tools, templates, and protocols
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 Support process improvements under Clinical leadership guidance
 
 
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 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Exercise independent judgment and critical thinking skills
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 Manage complex cases with minimal supervision
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 Demonstrate strong problem-solving abilities
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 Maintain precise documentation and attention to detail
 
 
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 </ul>
 Travel Requirements
 
 
 <ul>
 <li>
 Up to 10% domestic and/or international travel
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Master's degree
 </li>
 <li>
 Master&rsquo;s or higher degree in Behavioral Health field, e.g. MSW, MA or MS in counseling, or Licensed Professional Counselor (LPC) or Doctor of Psychology (PsyD)
 </li>
 <li>
 3+ years clinical work experience
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 Current, active, and unrestricted license
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 CLMS, CCM or CDMS certification
 </li>
 <li>
 2+ years disability management experience (STD/LTD claims)
 </li>
 <li>
 Knowledge of U.S. FMLA and state related FML, ADAAA, ERISA, EEOC, OFCCP regulations
 </li>
 <li>
 Utilization review experience
 </li>
 <li>
 Experience in large organizational settings
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3154125
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Clinical Analyst - MHW, DLS Clinical Team

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