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customer services & implementation management team leader

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business development manager – fintech

it project manager core banking

Virtu Thinko

Job Title: IT Project Management LeadPurpose: Lead, oversee, and ensure successful delivery of single or multiple IT projects within scope, quality, time, and cost constraints, delivering business value while managing dynamic changes.Key Responsibilities:<ul><li>Project Planning &amp; Execution: Develop project plans, schedules, milestones, and budgets; assign tasks; monitor progress; manage dependencies and critical paths.</li><li>Leadership &amp; Team Management: Motivate and direct project teams, resolve conflicts, and ensure alignment with business objectives.</li><li>Communication &amp; Reporting: Implement project communication plans, prepare status reports, and maintain project documentation.</li><li>Risk &amp; Change Management: Conduct risk assessments, implement mitigation plans, manage scope changes, and devise contingency plans.</li><li>Acquisition &amp; Deployment: Estimate resources, manage budgets, and coordinate with other departments for staffing or resources.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Project management certification (PMP, PRINCE2, PMI-ACP).</li><li>8&ndash;10 years of relevant experience, with at least 3 years in a similar role; banking experience preferred, including core banking (BANCS) and EFTS projects.</li><li>Experience managing both Waterfall and Agile projects, including transformations from Waterfall to Agile.</li></ul>Skills &amp; Competencies:<ul><li>Strong leadership, interpersonal, and communication skills.</li><li>Ability to work independently and collaboratively, handle shifting priorities, and motivate teams.</li><li>Proficient in project management software and familiar with risk, issue, and stakeholder management.</li></ul>Key Performance Indicators (KPIs):<ul><li>Projects completed on time and within budget.</li><li>Effective stakeholder communication and risk identification.</li><li>Minimized deviations between estimated vs. actual costs and schedules.</li></ul>Job Types: Full-time, Contract Contract length: 36 monthsPay: BD1,000.000 - BD2,000.000 per monthExperience:<ul><li>Core Banking: 8 years (Preferred)</li></ul>

IT Project Manager- Core Banking

Housing Bank

<div>
 
 
 Key Roles &amp; Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Experience using tools such as Postman, SoapUI, or Swagger to test and troubleshoot REST/SOAP APIs.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Familiarity with ETL tools like Informatica, Talend, Oracle Data Integrator, or Microsoft SSIS, particularly for banking/reporting environments.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong hands-on experience with tools such as SQL Developer, Toad, or DBeaver for complex queries, debugging, and optimization.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ability to write shell scripts (Bash, PowerShell) to automate operational tasks and deployments.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Understanding of IT service management best practices (incidents, problems, changes, and service delivery).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide ongoing support for system and application configuration, software upgrades, vulnerability management, and incident resolution in coordination with application vendors.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Actively participate in the planning, execution, and delivery of IT projects, ensuring alignment with business objectives and timelines.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Serve as a systems analyst for business-related requests by evaluating needs, identifying solutions, and supporting implementation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Deliver end-user support for core and auxiliary applications, ensuring smooth and uninterrupted business operations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Contribute to the testing, and periodic review of disaster recovery (DR) and business continuity plans to ensure operational resiliency.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Customize, configure, and maintain system environments, and application frameworks.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Basic knowledge of securing systems and applications, managing patches, and responding to vulnerabilities.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Evaluate and test new application versions, patches, and enhancements, and manage their transition through staging to production.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide support for banking systems such as Core Banking, Mobile Banking, Payments, ATM, and Data Warehouse, including regular monitoring and performance optimization.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Log and manage user-reported issues using a support ticketing system, ensuring timely resolution and communication.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support the generation and reconciliation of daily, monthly, quarterly, and annual IT reports and system outputs.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Serve as a backup IT operator in the absence of the primary operations staff, ensuring continuity of scheduled tasks and system monitoring.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Minimum of 3 years of experience in a technical support, operations, or application administration role.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Preferred knowledge of banking systems and environments including Core Banking, Mobile Banking, Payments, ATM networks, and Data Warehouse systems.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Proficiency in SQL, relational databases, XML, and scripting for systems management.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Familiarity with both Windows and Linux operating systems, server infrastructure, and foundational IT security practices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong analytical thinking, communication, and problem-solving skills with the ability to work under pressure.
 </li>
 </ul>
 
 
</div>

IT Officer / HBTF Bahrain

Unity Infotech

<div>
 
 The role holder is responsible for managing the bank&rsquo;s wide
 
 program roadmap and portfolio(s)
 
 as well as assuring
 
 proper governance
 
 is set across the bank&rsquo;s various programs and projects via developing a structured approach to govern the various strategic
 
 program portfolios, projects and initiatives
 
 . Additionally, he/she will lead the prioritization of all projects as per strategic business objectives and ensure proper governance on project managers, and facilitate team collaboration and communication. In addition to that, the role holder will be responsible for leading the bank&rsquo;s
 
 annual CAPEX
 
 exercise and hence manage the spent of the allocated amounts across the various departments. The role holder will also carefully look after the various operations across bank's overseas branches and ensure proper execution is done.
 
 
 
 
 
 
 
 
 
 Core Responsibilities
 
 
 <ol>
 <li>
 
 EPMO
 
 </li>
 <li>
 
 Programs and Projects&rsquo; Governance
 
 </li>
 <li>
 
 Strategy Implementation and Realization (Optional)
 
 </li>
 <li>
 
 Bank-Wide Capex and Projects Budgeting (Optional)
 
 </li>
 </ol>
 
 &squf; Manage the assessment and streamlining of the projects pipeline monitoring processes and metrics (inception to execution to success measurement) &squf; Streamline the management and reporting of risks, issues and change processes and work with leaders to create alignment on mitigations and corrective actions needed. &squf; Assist the Group EPMO in leading the communication of monthly projects&rsquo; status reports and their execution status to the Project Steering Group &squf; Lead the production of regular reports for EPMO Senior Manager and Bank's management and advise on the current as well as future projects that have been submitted for evaluation, as appropriate &squf; Assist the EPMO Senior Manager in managing the day-to-day activities of the EPMO unit and support project planning and management of various projects &squf; Oversee the implementation of change initiatives/projects and ensuring adherence to timelines, budget and agreed standards &squf; Ensure that project managers appropriately plan, manage, and execute projects according to the approved PMO framework and standards. &squf; Ensure project changes are updated by project managers in their project plans. &squf; Understand overall impact of project changes and communicate accordingly. &squf; Understand, analyse and integrate project changes into the master plan. &squf; Harmonize and control project communication with key stakeholders. &squf; Review project resource requirements, advise on resource changes and ensure efficient and effective resource allocation and utilization. &squf; Ensure project quality assurance is conducted and project deliverables adhere to quality standards. &squf; Ensure knowledge capturing and transitioning throughout the project and check knowledge transfer at project closure
 
 
 
 
 
 
 Qualifications:
 
 
 
 &squf; Bachelor&rsquo;s degree in IT, Finance, Accounting, Commerce, or in any other subject or equivalent is required
 
 
 &squf; Master&rsquo;s degree in IT, Accounting/ Finance /Economics or in any other subject is preferred
 
 
 &squf; Professional qualification related to banking, or function is required
 
 
 &squf; Minimum 7-8 years of practical experience in a bank with 3 years in the same or similar function
 
</div>

Portfolio lead/Manager

RTC-1 Employment Services

The Role
 Position Title: Operations Officer – Islamic Bank Employment Type: Full time Job Location: Bahrain About the Client: One of the leading global institutions in Islamic banking in the MENA region. Job Description: • Handle daily banking operations, including customer transactions, account maintenance, fund transfers, clearing, and settlements with accuracy and efficiency. • Prepare, review, and verify operational documents and reports, ensuring compliance with internal policies and regulatory requirements. • Coordinate with internal departments (Compliance, Finance, IT) to support workflows, resolve issues, and maintain smooth operations. • Process remittances, trade finance documents, and back-office transactions while safeguarding data confidentiality and record integrity.
 
Requirements
 <ul>
<li>Bachelor’s degree in Banking, Finance, Business Administration, or a related field. • Minimum 3 years of experience in banking operations or a similar administrative role in Islamic banking or financial sector. • Familiarity with Bahrain banking regulations and Central Bank of Bahrain (CBB) guidelines is an advantage. • Proficiency in MS Office applications; knowledge of core banking systems is preferred</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Operations Officer - Islamic Bank

Job Title Business AnalystDivision Strategy &amp; Business DevelopmentDepartment EPMOUnit Process ExcellenceReporting To Process Excellence LeadJOB PURPOSE This role falls within the continuous improvement drive to uplift the Group and simplify all processes within. Its major objective is to study existing processes and research, evaluate, recommend and design optimized processes and requirements for products, projects and applications. In addition, this role is a support role for any other activities within the realm Process Excellence unit.Core Responsibilities &#9642; Evaluate business processes, identify gaps, anticipate requirements, and uncover areas for improvement.&#9642; Document detailed As-Is processes including process maps and standard operating procedures.&#9642; Analyse current work practices as needed and develop optimization strategies.&#9642; Critically evaluate information gathered from multiple sources, decompose high level information into details, abstract up from low level information to a general understanding and distinguish user requests from underlying true needs of Business.&#9642; Document detailed To-Be processes including business scenarios, standard operating procedures, and graphical representation.&#9642; Update and maintain the business process catalogue and repository.&#9642; Conduct meetings, workshops, and presentations to share ideas and findings and demonstrate the process maps.&#9642; Proactively and effectively communicate results of requirements analysis, insights and plans to cross-functional team members.&#9642; Collaborate with internal and external customers (stakeholders) to analyse information and develop functional requirements.&#9642; Support in the preparation of BRDs to ensure the requirements are in line with the proposed design.&#9642; Conduct reviews to ensure that business requirement statements are feasible, complete, comprehensible and in line with the approved strategy and does not contradict or conflict with other business / project / product / service requirements.&#9642; Review BRDs and FSDs and work closely with IT team to translate and clarify the requirements to IT BAs.&#9642; Perform user acceptance testing and ensure the business application / system works as per the requirement specification.&#9642; Collect periodic KPIs for the digital products and produce reports (graphs, trend analysis, etc.) &#9642; Analyse the KPIs and recommend improvements to processes / products.&#9642; Plan, coordinate and prioritize all activities as per Process Excellence Lead requirements.&#9642; Monitor deliverables and ensure timely completion of assignments.&#9642; Support Process Excellence Lead in group wide process optimization and automation initiatives.&#9642; Provide coaching to juniors and new analysts.Self- Management Responsibilities &#9642; Define performance goals at the start of the year in discussion with the reporting manager and ensure that the goals are monitored and achieved during the course of the year.&#9642; Take ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.&#9642; Understand the competencies relevant to his/her role, and work towards displaying as well as developing these effectively.&#9642; Keep abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.QUALIFICATIONS AND EXPERIENCE Bachelor&rsquo;s degree in business information system, Science or Business Administration, or any major field of study is required with relevant experience associatedMinimum of 2-5 years&rsquo; experience in similar work preferably in Banking, Consulting, and/or IT backgroundSKILLS AND COMPETENCIES Skills:&#9642; Exceptional analytical and conceptual thinking skills&#9642; Excellent communication skills&#9642; Detail oriented&#9642; Organized and excellent documentation skills &#9642; Project planning &amp; management Competencies:&#9642; Attention to details&#9642; Critical thinking&#9642; Organizing for results&#9642; Competency in MS Office suiteJob Types: Full-time, Contract Contract length: 36 monthsPay: BD600.000 - BD800.000 per month

Business Analyst

Job Title: IT Project Management LeadJob Purpose: Lead, oversee, and ensure successful delivery of single or multiple IT projects within scope, quality, time, and budget constraints, while managing changes dynamically to deliver business value.Key Responsibilities:<ul><li>Liaison &amp; Communication: Analyze project proposals, develop plans, identify resources, schedule deliverables, implement communication plans, assess risks, and ensure alignment with business objectives.</li><li>Operational Management: Manage projects end-to-end, develop plans and documentation, delegate tasks, resolve team conflicts, track dependencies, manage scope changes, and maintain stakeholder relationships.</li><li>Acquisition &amp; Deployment: Estimate resources, prepare budgets, and coordinate personnel assignments.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Project Management certifications (PMP, PRINCE2, PMI-ACP).</li><li>10&ndash;12 years&rsquo; experience in application implementation in banking, preferably UAE/KSA markets with knowledge of Central Bank regulations.</li><li>Experience managing Waterfall and Agile projects, including Agile transformation.</li></ul>Skills &amp; Competencies:<ul><li>Strong leadership, teamwork, and interpersonal skills.</li><li>Ability to adapt to changing priorities and manage conflicts.</li><li>Excellent communication, problem-solving, and political sensitivity.</li><li>Familiarity with project management tools/software.</li></ul>Key Performance Indicators (KPIs):<ul><li>Projects completed on time and within budget.</li><li>Effective stakeholder communication and risk identification.</li><li>Minimal deviation between estimated and actual cost/schedule.</li></ul>Job Types: Full-time, Contract Contract length: 36 monthsPay: BD1,500.000 - BD2,000.000 per monthExperience:<ul><li>application implementation in banking: 10 years (Preferred)</li></ul>

IT Project Manager- Entities

Job Title Portfolio Manager/ LeadGroup / Department EPMOReporting To Senior Portfolio ManagerJOB PURPOSE The role holder is responsible for managing the bank&rsquo;s wide program roadmap and portfolio(s) as well as assuring proper governance is set across the bank&rsquo;s various programs and projects via developing a structured approach to govern the various strategic program portfolios, projects and initiatives. Additionally, he/she will lead the prioritization of all projects as per strategic business objectives and ensure proper governance on project managers, and facilitate team collaboration and communication. In addition to that, the role holder will be responsible for leading the bank&rsquo;s annual CAPEX exercise and hence manage the spent of the allocated amounts across the various departments. The role holder will also carefully look after the various operations across Bank&rsquo;s overseas branches and ensure proper execution is done.KeyResponsibilitiesCore ResponsibilitiesEPMO&#9642; Manage the assessment and streamlining of the projects pipeline monitoring processes and metrics (inception to execution to success measurement)&#9642; Streamline the management and reporting of risks, issues and change processes and work with leaders to create alignment on mitigations and corrective actions needed.&#9642; Assist the Group EPMO in leading the communication of monthly projects&rsquo; status reports and their execution status to the Project Steering Group&#9642; Lead the production of regular reports for EPMO Senior Manager and Bank's management and advise on the current as well as future projects that have been submitted for evaluation, as appropriate&#9642; Assist the EPMO Senior Manager in managing the day-to-day activities of the EPMO unit and support project planning and management of various projects&#9642; Oversee the implementation of change initiatives/projects and ensuring adherence to timelines, budget and agreed standards&#9642; Ensure that project managers appropriately plan, manage, and execute projects according to the approved PMO framework and standards.&#9642; Ensure project changes are updated by project managers in their project plans.&#9642; Understand overall impact of project changes and communicate accordingly.&#9642; Understand, analyse and integrate project changes into the master plan.&#9642; Harmonize and control project communication with key stakeholders.&#9642; Review project resource requirements, advise on resource changes and ensure efficient and effective resource allocation and utilization.&#9642; Ensure project quality assurance is conducted and project deliverables adhere to quality standards.&#9642; Ensure knowledge capturing and transitioning throughout the project and check knowledge transfer at project closure.&#9642; Introduce knowledge management tools on a project and program level.&#9642; Manage the development of dashboards by providing status updates on all projects running at the Group.Bank-Wide Capex and Projects Budgeting (Optional)&#9642; Alongside the Group EPMO, present the CAPEX numbers to the management, and recommend any enhancements to the requested figures by the various business and support functions &#9642; Provide accurate and timely analysis of actuals and forecast for Capex Reporting.&#9642; Approval of Capex requisitions in flow centric, ensure all requisitions relate to planned project milestonesPrograms and Projects&rsquo; Governance&#9642; Manage the development of the processes and standards to assess the feasibility of proposed projects, and prioritize those that have the highest potential returns, impact, and strategic alignment.&#9642; Formulate, organize and monitor inter-connected projects as well as decide on suitable strategies and objectives to run the projects&#9642; Coordinate cross-project activities and lead and evaluate project managers and other staff.&#9642; Manage the development and control of deadlines, budgets, and activities. Apply change, risk and resource management.&#9642; Authorize the start of the various programs on the basis of its mandate and business case&#9642; Approve and authorize the funding for the various strategic projects;&#9642; Resolving cross-program issues and strategic issues with senior stakeholders;&#9642; Approving the program&rsquo;s progress against the organizational strategy and objectives; and &#9642; Confirming successful delivery and signs-of at the program closure.Strategy Implementation and Realization (Optional)&#9642; Assist the strategy unit in the development of the yearly bank strategy and business plan cycle through designing, implementing and facilitating strategy development workshops with executive management in line with shareholder expectation.&#9642; Manage the implementation of strategic initiatives, monitor progress and ensure alignment to the Banks strategy and business landscape in achieving strategic goals.&#9642; Manage the preparations of management reports related to the Strategy and Business Development Department.Other General Responsibilities&#9642; Ensure detailed and accurate records are maintained.&#9642; Adhere to all policies and procedures with regard to budget expenditure, displaying budget control for individual products and courses, and reporting any variances promptly.&#9642; Actively partake in the running of the department providing ideas and best practices synonymous with a high-performance team.Self- Management Responsibilities&#9642; Define performance goals at the start of the year in discussion with the reporting manager and ensure that the goals are monitored and achieved during the course of the year.&#9642;Take ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.&#9642;Understand the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.&#9642;Keep abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.KEY PERFORMANCE INDICATOR &#9642; Prioritization of projects and alignment to short- and long-term goals of the business&#9642; Projects to stay within the planned time and budget&#9642; Enterprise resources are utilized in the most efficient manner&#9642; Ongoing risk assessment and mitigation across all projects&#9642; Timely reporting of progress and risks to the PSG and other governance bodies&#9642; Alignment of programs and portfolios to operational and strategic objectives&#9642; Design and track various program and portfolio performance KPIs&#9642; Establish a real-time resource scheduling to accommodate the fast-changing ground reality &#9642; Align remote teams and bring everyone on the same pageQUALIFICATIONS &amp; EXPERIENCE ThresholdQualifications&#9642; Bachelor&rsquo;s degree in IT, Finance, Accounting, Commerce, or in any other subject or equivalent is required&#9642; Master&rsquo;s degree in IT, Accounting/ Finance /Economics or in any other subject is preferred&#9642; Professional qualification related to banking, or function is requiredYears &amp; Nature of Experience&#9642; Minimum 7-8 years of practical experience in a bank with 3 years in the same or similar function.SKILLS AND COMPETENCIES &#9642; Knowledge of project and change management and associated methodologies&#9642; Leadership skills: mentoring, coaching and information transfer expertise&#9642; Facilitation, negotiation, and problem and conflict resolution&#9642; Strategic thinking and ability to manage multiple priorities and goals&#9642; Interpersonal and communication skills&#9642; People Management&#9642; Business and performance management &#9642; Transformational management&#9642; Ability to deal with stakeholders, consultancy partners and perform strategies and plans, data analysis, design, and reporting.KEY INTERACTIONS InternalExternal&#9642; Other Groups/Departments&#9642; Executive Management&#9642; Business Groups / Committees&#9642; Service Providers&#9642; Consultancies&#9642; Potential PartnersJob Types: Full-time, Contract Contract length: 36 monthsPay: BD700.000 - BD1,200.000 per month

Portfolio Manager/ Lead

Explore 459+ It project manager core banking in Bahrain this October. Find roles across top companies and apply now to boost your career.