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senior project manager

project management assistant Jobs in Islamabad

project management assistant

it project manager

DH Solutions Private Limited

Technical Project ManagerLocation: Gulberg Greens, Islamabad &mdash; OnsiteAbout UsDH Solutions is a global IT company delivering AI-driven software, SaaS platforms, eCommerce solutions, and enterprise-grade web and mobile applications.We are looking for a Technical Project Manager who can lead diverse projects efficiently &mdash; from concept to launch &mdash; ensuring smooth coordination between clients, developers, and designers while guaranteeing timely, high-quality delivery.Responsibilities<ul><li>Plan, manage, and oversee the execution of web, mobile app, and AI-based projects.</li><li>Collaborate closely with development, design, and QA teams to ensure smooth project flow and on-time delivery.</li><li>Translate client requirements into clear technical tasks and milestones.</li><li>Monitor progress using project management tools (e.g., ClickUp, Jira, Trello, Asana).</li><li>Conduct regular team meetings and sprint reviews to track development progress.</li><li>Identify risks, dependencies, and bottlenecks &mdash; and proactively resolve them.</li><li>Maintain clear communication with clients regarding updates, timelines, and deliverables.</li><li>Ensure project goals align with company standards and client expectations.</li><li>Prepare and present progress reports to management and stakeholders.</li></ul>Requirements<ul><li>Proven experience as a Technical Project Manager, Software Project Manager, or similar role in an IT/software company.</li><li>Strong understanding of web development stacks (Laravel, MERN, MEAN, Next.js, etc.) and mobile app technologies (Flutter, React Native, Ionic).</li><li>Familiarity with AI and ML projects (model integration, automation workflows, API-based systems).</li><li>Excellent communication, leadership, and team coordination skills.</li><li>Ability to multitask and manage multiple projects simultaneously.</li><li>Experience with Agile/Scrum methodologies and sprint planning.</li><li>Strong organizational skills with attention to detail and deadlines.</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field (Master&rsquo;s preferred).</li></ul>What We Offer<ul><li>Opportunity to manage international projects across the US, MENA, and beyond.</li><li>Collaborative and growth-oriented work environment.</li><li>Competitive salary with performance-based bonuses.</li><li>Exposure to cutting-edge technologies and global clients.</li><li>Onsite role at our Executive Office in Gulberg Greens, Islamabad.</li></ul>Job Type: Full-timeWork Location: In person

Technical Project Manager

MTBC CareCloud

The IT Project Manager is responsible for planning, executing, and overseeing technology projects from initiation to completion, ensuring they are delivered on time, within scope, and in alignment with organizational objectives. This role requires strong leadership, communication, and technical expertise to manage cross-functional teams and drive successful project outcomes.Key Responsibilities:<ul><li>Plan, execute, and monitor IT projects, ensuring compliance with established timelines, budgets, and quality standards.</li><li>Collaborate with stakeholders to define project objectives, deliverables, and milestones aligned with business goals.</li><li>Develop and maintain comprehensive project plans, schedules, and work breakdown structures for initiatives such as software development, infrastructure upgrades, and system integrations.</li><li>Lead and coordinate multidisciplinary teams &mdash; including developers, network engineers, architects, and QA professionals &mdash; to ensure smooth execution and collaboration.</li><li>Provide regular project status updates, manage expectations, and resolve conflicts or risks proactively.</li><li>Identify potential risks, develop mitigation strategies, and ensure project continuity.</li><li>Oversee change management processes, including adjustments to scope, schedule, and resources, while maintaining detailed documentation.</li><li>Ensure project records, progress reports, and change logs are properly maintained and compliant with organizational standards.</li></ul>Required Skills &amp; Competencies:<ul><li>Proficiency in project management tools such as Jira, Microsoft Project, or equivalent.</li><li>Strong understanding of Agile, Scrum, Waterfall, and Lean methodologies.</li><li>In-depth knowledge of the Software Development Life Cycle (SDLC).</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to manage multiple projects simultaneously under tight deadlines.</li><li>Strong analytical and organizational skills with attention to detail.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Project Management certifications such as PMP, Scrum Master, or equivalent (preferred).</li><li>Proven experience in managing medium to large-scale IT projects.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? (In PKR)</li><li>What is your expected salary? (In PKR)</li></ul>Work Location: In person

Project Manager IT

dinCloud Pakistan, An ATSG Company

<div>
 The Sr. Project Manager is responsible for end-to-end coordination of service installations and internal projects. This includes drafting project plans, managing scopes (cost, time, quality), leading project teams, and ensuring client satisfaction. You will be managing multiple projects simultaneously. The role involves both strategic planning and hands-on execution.
 
 
 What You Will Do
 
 
 Here's a more detailed look at the responsibilities of the Project manager:
 
 
 <ul>
 <li>
 Project Coordination:
 </li>
 <ul>
 <li>
 Lead internal and external project kick-offs
 </li>
 <li>
 Create and manage project plans and scope
 </li>
 <li>
 Monitor planning, budget, and quality
 </li>
 <li>
 Coordinate project teams including clients and third parties
 
 </li>
 </ul>
 <li>
 Client &amp; Stakeholder Engagement:
 </li>
 <ul>
 <li>
 Serve as primary contact for clients and partners
 </li>
 <li>
 Provide regular updates and reports
 </li>
 <li>
 Ensure smooth handover to Client Support
 
 </li>
 </ul>
 <li>
 Process &amp; Documentation:
 </li>
 <ul>
 <li>
 Maintain accurate documentation and administration
 </li>
 <li>
 Ensure compliance with ISO standards
 </li>
 <li>
 Identify and resolve bottlenecks
 
 </li>
 </ul>
 <li>
 Financial oversight:
 </li>
 <ul>
 <li>
 Manage invoicing and financial tracking suppliers
 </li>
 <li>
 Manage customer billing
 
 </li>
 </ul>
 <li>
 Evaluation &amp; Aftercare:
 </li>
 <ul>
 <li>
 Conduct project evaluations
 </li>
 <li>
 Provide after-care and support post-installation
 
 
 
 </li>
 </ul>
 </ul>
 What Qualifies You
 
 
 The required skills and qualifications for the Project manager are:
 
 
 <ul>
 <li>
 Skills &amp; Competencies:
 </li>
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Effective project management and planning abilities
 </li>
 <li>
 Able to manage multiple projects simultaneously
 </li>
 <li>
 Excellent communication (verbal and written) in English
 </li>
 <li>
 High emotional intelligence and interpersonal skills
 </li>
 <li>
 Team leadership and collaboration
 </li>
 <li>
 Client-focused mindset
 </li>
 <li>
 Accuracy and integrity
 
 </li>
 </ul>
 <li>
 Technical Knowledge:
 </li>
 <ul>
 <li>
 Excellent skills in Microsoft Office Suite and MS Project Software
 </li>
 <li>
 Familiarity with telecommunication systems and PABX
 </li>
 <li>
 Prince2 Foundation certification (preferred)
 </li>
 <li>
 Basic understanding of Evolve IP services and troubleshooting tools
 </li>
 <li>
 Knowledge of ISO27001 and procedures
 
 </li>
 </ul>
 <li>
 Education &amp; Experience:
 </li>
 <ul>
 <li>
 Bachelors degree in IT or Computer Sciences
 </li>
 <li>
 Minimum 5 years of experience in project management
 </li>
 <li>
 o PMP Certification highly desired
 </li>
 <li>
 o Excellent client-facing communication skills.
 
 </li>
 </ul>
 <li>
 Key Performance Indicators:
 </li>
 <ul>
 <li>
 Service Delivery &amp; On-time delivery
 </li>
 <li>
 Revenue to plan
 </li>
 <li>
 Cost to revenue
 </li>
 <li>
 Client satisfaction
 </li>
 <li>
 Number and severity of issues post-installation
 </li>
 <li>
 Knowledge transfer to Client Support &amp; acceptance Client Support
 </li>
 <li>
 Up- &amp; cross-sell success
 </li>
 <li>
 Completion of required XTIUM training before due dates
 
 
 
 </li>
 </ul>
 </ul>
 
 Note:
 
 
 This is a full-time position that requires adherence to the Central European Time Zone.
 
</div>

Senior Project Manager

Creative Networks

Role OverviewCreative Networks is seeking a highly organised and commercially aware Project Manager to oversee and deliver internal and client-facing IT, telecoms, and infrastructure projects.Alongside project delivery, you will take responsibility for procurement coordination, ensuring all equipment, licenses, and services are sourced, negotiated, ordered, and delivered correctly and on time.You will not be responsible for making payments &mdash; instead, you will act as the central link between Sales, Engineering, Operations, Finance, and Suppliers to ensure that all project procurement is accurate, cost-effective, and aligned with timelines.This role replaces our previous dedicated procurement officer and incorporates procurement into a structured project management function.---Key ResponsibilitiesProject Management (60%)Deliver multiple IT, telecoms, and infrastructure projects simultaneously.Create and manage project plans, timelines, milestones, and outcomes.Work with engineers to define scope, capacity, and technical requirements.Coordinate internal teams (Service Desk, Infrastructure, Telecoms, Web).Communicate project progress, risks, and issues to clients and internal stakeholders.Ensure projects are delivered on time, within budget, and to Creative Networks standards.Maintain accurate project documentation in Deskpro, SharePoint, and project tools.Manage customer expectations and provide a positive project experience throughout.---Procurement &amp; Vendor Coordination (40%)Source suppliers, products, licences, and services required for projects and internal use.Obtain competitive pricing and negotiate favourable terms.Evaluate supplier proposals against technical and commercial requirements.Prepare purchase requests and liaise with Finance for final approval.Ensure all procurement aligns with approved project budgets and scopes.Track orders, delivery dates, backorders, returns, RMA requests, and escalations.Work with engineers to ensure compatibility of kit, software, licences, and subscriptions.Maintain a centralised procurement tracker with full visibility of live orders.Build and maintain strong working relationships with suppliers (Giacom, Gamma, 3CX, HP, Dell, Microsoft, Fortinet, Ubiquiti, etc.).Standardise procurement processes and improve cost efficiency across the business.---Key Outcomes / KPIsProjects delivered on-time and within scope.Procurement cycle time (quote &rarr; delivery) within SLA.Cost savings through effective negotiation and supplier consolidation.Zero procurement-related project delays.Accurate procurement documentation &amp; alignment with project requirements.Supplier performance maintained (delivery accuracy, lead times, responsiveness).Internal satisfaction (Sales, Finance, Engineering, Operations).---Skills &amp; Experience RequiredEssentialProven experience in project management within an MSP, IT, telecoms, or technology environment.Strong commercial skills including negotiation, supplier management, and cost evaluation.Ability to read and understand technical requirements and specifications.Excellent organisation skills; able to manage multiple live projects concurrently.Strong communication skills &mdash; written, verbal, and customer-facing.Experience coordinating multi-team delivery (Service Desk, Infra, Telecoms).Ability to challenge suppliers, escalate, and drive outcomes.Proficiency in Microsoft 365, SharePoint, Excel, and project management tools.DesirablePRINCE2, Agile, or similar certification.Experience with MSP procurement or provisioning roles.Knowledge of licensing models (Microsoft 365, Azure, security tools).Understanding of telecoms provisioning (SIP, VoIP, broadband, 3CX, Gamma, Vodafone).Familiarity with RMM, PSA, and IT operational systems (Datto, Zabbix, Deskpro, etc.).---Personal AttributesHighly organised with strong attention to detail.Commercially sharp and confident in negotiations.Calm under pressure and able to prioritise effectively.Proactive problem solver who takes ownership.Strong stakeholder-management skills.Able to work independently with minimal supervision.---Tools &amp; Platforms You Will UseMicrosoft 365, SharePoint &amp; TeamsDeskpro (Projects &amp; Change)Supplier portals (Giacom, Exclaimer, Datto, Gamma, etc.)Microsoft Project / PlannerCRM (HubSpot/Salesforce if applicable)Zabbix / RMM tools (for specs and deployment alignment)---Why Join Creative NetworksFast-growing MSP with huge progression opportunities.Exposure to a wide range of technologies and multi-vendor environments.Supportive leadership team and structured growth plans.Mix of project management, commercial responsibility, and supplier interaction.Opportunity to shape and improve procurement processes group-wide.Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthExperience:<ul><li>Tech Procurement : 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-9/Markaz (Preferred)</li></ul>Work Location: In person

Project Manager (with Procurement Responsibility)

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
bWSWtd2ZiZ</div>

Senior Business Analyst - CRM

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
What you&rsquo;ll do as the Project Manager 1:
Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Project Management<ul><li>
Lead project onboarding according to project scope and SOW documentation</li><li>
Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup</li><li>
Gather project requirements and develop project Playbooks and SOPs</li><li>
Obtain requirements for Bill of Materials (BOM) development</li><li>
Gather rollout schedule and document SLA requirements</li><li>
Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.</li><li>
Define, track and report on specific measurable outcomes for projects</li><li>
Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival</li><li>
Responsible for all aspects of project billing including services.</li></ul>
Client Support<ul><li>
Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.</li><li>
Schedule internal and external daily/weekly cadence meetings</li><li>
Meet with client stakeholders regarding project status and changes</li><li>
Obtain client schedule and deployment signoff</li><li>
Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan</li><li>
Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)</li><li>
Communicate changes with client and manage escalations as required</li><li>
Gather reporting requirements and develop custom reporting as needed</li><li>
Gather client requirements for nterprise and ensure client set for ITAD and Depot projects</li><li>
Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s</li></ul>
IntelliPlan<ul><li>
Complete project toolkit for IntelliPlan</li><li>
Input project deployment schedule and BOM requirements into IntelliPlan</li><li>
Ensure product lead times are loaded and maintained by Supply Chain</li><li>
Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan</li><li>
Coordinate deployment rollout with TSC for TSC readiness against schedule</li><li>
Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan</li><li>
Gather stock standards requirements and input forecast into IntelliPlan</li></ul>
Inventory Management<ul><li>
With customer, define product standards and forecast requirements</li><li>
Define Inventory requirements for project rollouts</li><li>
Set safety stock threshold</li><li>
Manage inventory levels against forecast and safety stock and adjust as needed</li><li>
Manage inventory levels against project schedule and adjust as needed</li><li>
Work with Supply Chain to adjust inbound inventory levels according to project schedule</li><li>
Work with Supply Chain to manage OEMs when product is available ahead of schedule</li><li>
Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW</li><li>
Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs</li></ul>
Implementation<ul><li>
Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions</li><li>
Coordinate order entry and order management in CRM based on IntelliPlan outputs</li><li>
Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs</li><li>
Formulate plans to communicate and implement approved changes for the best return on investment</li><li>
Accountable for SLA deliverables according to project scope as documented in Statements of Wok</li><li>
Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)</li></ul>
What you will bring to the team:
Education/Certification:<ul><li>
Bachelor&rsquo;s degree in Business or a related field.</li><li>
PMP; ITIL Certification or equivalent preferred.</li></ul>
Required Experience:<ul><li>
2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment</li><li>
Experience in Supply Chain and Inventory Management is preferable</li><li>
Leadership skills: must have experience leading multiple projects and teams simultaneously</li><li>
Problem-solving skills: must be able to identify risks and develop actionable mitigation plans</li><li>
Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations</li><li>
Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas</li><li>
Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand</li><li>
Knowledge of and experience using Project Management Software</li><li>
Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 9:00PM &ndash; 6:00AM (Pk time)</div>

Project Manager 1

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
 
 
 Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 1
 
 
 
 Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Project Management
 
 
 <ul>
 <li>
 Lead project onboarding according to project scope and SOW documentation
 </li>
 <li>
 Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup
 </li>
 <li>
 Gather project requirements and develop project Playbooks and SOPs
 </li>
 <li>
 Obtain requirements for Bill of Materials (BOM) development
 </li>
 <li>
 Gather rollout schedule and document SLA requirements
 </li>
 <li>
 Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.
 </li>
 <li>
 Define, track and report on specific measurable outcomes for projects
 </li>
 <li>
 Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival
 </li>
 <li>
 Responsible for all aspects of project billing including services.
 
 
 </li>
 </ul>
 Client Support
 
 
 <ul>
 <li>
 Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.
 </li>
 <li>
 Schedule internal and external daily/weekly cadence meetings
 </li>
 <li>
 Meet with client stakeholders regarding project status and changes
 </li>
 <li>
 Obtain client schedule and deployment signoff
 </li>
 <li>
 Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
 </li>
 <li>
 Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)
 </li>
 <li>
 Communicate changes with client and manage escalations as required
 </li>
 <li>
 Gather reporting requirements and develop custom reporting as needed
 </li>
 <li>
 Gather client requirements for nterprise and ensure client set for ITAD and Depot projects
 </li>
 <li>
 Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s
 
 
 </li>
 </ul>
 IntelliPlan
 
 
 <ul>
 <li>
 Complete project toolkit for IntelliPlan
 </li>
 <li>
 Input project deployment schedule and BOM requirements into IntelliPlan
 </li>
 <li>
 Ensure product lead times are loaded and maintained by Supply Chain
 </li>
 <li>
 Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan
 </li>
 <li>
 Coordinate deployment rollout with TSC for TSC readiness against schedule
 </li>
 <li>
 Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
 </li>
 <li>
 Gather stock standards requirements and input forecast into IntelliPlan
 
 
 </li>
 </ul>
 Inventory Management
 
 
 <ul>
 <li>
 With customer, define product standards and forecast requirements
 </li>
 <li>
 Define Inventory requirements for project rollouts
 </li>
 <li>
 Set safety stock threshold
 </li>
 <li>
 Manage inventory levels against forecast and safety stock and adjust as needed
 </li>
 <li>
 Manage inventory levels against project schedule and adjust as needed
 </li>
 <li>
 Work with Supply Chain to adjust inbound inventory levels according to project schedule
 </li>
 <li>
 Work with Supply Chain to manage OEMs when product is available ahead of schedule
 </li>
 <li>
 Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW
 </li>
 <li>
 Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs
 
 
 </li>
 </ul>
 Implementation
 
 
 <ul>
 <li>
 Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions
 </li>
 <li>
 Coordinate order entry and order management in CRM based on IntelliPlan outputs
 </li>
 <li>
 Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs
 </li>
 <li>
 Formulate plans to communicate and implement approved changes for the best return on investment
 </li>
 <li>
 Accountable for SLA deliverables according to project scope as documented in Statements of Wok
 </li>
 <li>
 Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field.
 </li>
 <li>
 PMP; ITIL Certification or equivalent preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Experience in Supply Chain and Inventory Management is preferable
 </li>
 <li>
 Leadership skills: must have experience leading multiple projects and teams simultaneously
 </li>
 <li>
 Problem-solving skills: must be able to identify risks and develop actionable mitigation plans
 </li>
 <li>
 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations
 </li>
 <li>
 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas
 </li>
 <li>
 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand
 </li>
 <li>
 Knowledge of and experience using Project Management Software
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 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
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 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 6:00AM (Pk time)
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