business development specialist Jobs in Giza

business development specialist

aces specialist, amzl

customer success specialist

it support engineer

logistic and sc sr specialist Jobs in Giza

logistic and sc sr specialist

it specialist

Linah Group

<div><p>The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems. They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to maintain productivity and minimize downtime.</p><p>
1. Respond to user requests and inquiries through various channels, including phone, email, and ticketing systems, and provide timely and effective support.</p><p>
2. Diagnose and troubleshoot hardware and software problems, such as network connectivity, application malfunctions, and user account issues.</p><p>
3. Provide step-by-step instructions and guidance to users on the proper use of IT systems, applications, and equipment.</p><p>
4. Escalate complex or unresolved issues to the appropriate IT team or subject matter experts for further investigation and resolution.</p><p>
5. Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in the IT service management system.</p><p>
6. Maintain and update the knowledge base with solutions to common problems and best practices for end-user support.</p><p>
7. Assist with the deployment and configuration of new hardware and software, ensuring a smooth transition for users.</p><p>
8. Collaborate with other IT teams to ensure the seamless integration and operation of systems and applications.</p><p>
9. Provide on-site support and remote assistance to users as needed, including after-hours and weekend support for critical systems.</p><p>
10. Participate in the development and implementation of IT policies, procedures, and standards related to user support.</p><p>
11. Contribute to the continuous improvement of the IT support processes and the enhancement of the user experience.</p><p>
12. Stay up to date with the latest technologies, tools, and best practices in the field of IT support.</p><p>
13. Mentor and train junior IT support staff or interns as needed.</p><p></p><p><b>
Requirements</b></p><p>
1. Associate degree or bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</p><p>
2. 1-3 years of experience in a technical support or helpdesk role, preferably in a corporate or enterprise environment.</p><p>
3. Strong troubleshooting and problem-solving skills to diagnose and resolve a wide range of hardware and software issues.</p><p>
4. Proficient in the use of Windows, macOS, and/or Linux operating systems, as well as common office productivity applications.</p><p>
5. Knowledge of networking concepts, including TCP/IP, Wi-Fi, and basic troubleshooting techniques.</p><p>
6. Familiarity with IT service management practices, including incident management and service desk operations.</p><p>
7. Excellent communication and interpersonal skills to effectively interact with users and provide clear, concise, and user-friendly support.</p><p>
8. Ability to work independently and as part of a team to support the IT needs of the organization.</p><p>
9. Adaptability and a willingness to learn about new technologies and stay up to date with industry trends.</p><p>
10. Strong customer service orientation and a commitment to providing high-quality user support.</p><p>
11. Industry certifications (e.g., CompTIA A+, Network+, Security+) are preferred.</p></div><p></p>

IT Specialist

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
To continue to drive process excellence within our transportation business, we are currently looking for a continuous improvement junior specialist which we call it internally (ACES Specialist).<br>
As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization on Egypt Last mile logistics operations. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations, first mile stations, line haul operations providing station with sufficient knowledge and appropriate tools to improve performance.<br>
<br>
Main responsibilities:<br>
As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You will support of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.<br>
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Support improvement of OTR (on the road), UTR (under the roof), Linehaul performance, mainly productivity metrics like shipments per route, truck utilization, throughput per hour, process path rates, deliveries per paid hour etc.<br>
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Contribute to deployment of process standards and upgrades within the delivery station partnering with station management and several stakeholders.<br>
<br>
Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.<br>
<br>
This role will be based in the delivery stations. You are willing to work in non-traditional shift patterns which include nights.<br>
<br>
About the team<br>
You will be joining ACES EG cost and productivity team, focusing on EG productivity improvement agenda.</div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>2+ years of Microsoft Office products and applications experience</li><li>1+ year work experience in any field</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
EGY, Giza</div></p></div><div><p><div>
Fulfillment Associate</div></p></div></ul></div>

ACES Specialist, AMZL

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose:</b></h2>
</div><div><p>
Hardware Operation Specialist is responsible for the management and maintenance of all business&rsquo;s IT assets. Will be also responsible to perform Physical Asset verification and provide evidence of compliance.</p><p>
To provide operational support for all VOIS EG assets such as laptops and desktops in VOIS EG serving 10K employees approximately to meet the expected availability and performance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key accountabilities and decision ownership:</b></h2><br>
</div><div><p><b>
</b></p><ul><li>Responsible for organizing, and implementing any new assigned service operations.</li><li>
Engaging and driving projects within Office IT area and make sure all timelines are achieved.</li><li>
Handle new projects ideas till getting live.</li><li>
Implementing Cost Saving ideas and achieve the required efficiency based on the yearly target</li></ul><p></p><p><b><br>
Technical Operation:</b></p><ul><li>
Manage team day-to-day hardware operations.</li><li>
Floor walks to identify any damaged or un-used Assets</li><li>
Manage exit clearances (IT Asset)</li><li>
Handling customer escalations and ensure proper handling to improve customer satisfaction and productivity.</li><li>
Asset management process adherence.</li><li>
Follow-up on the daily health checks and operational excellence activities.</li><li>
Manage exit clearances (IT Asset)</li><li>
Laptop and desktops imaging</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core competencies, knowledge and experience:</b></h2>
</div><div><ul><li>Service Support and troubleshooting.</li><li>
Professional Business communication skills.</li></ul><p>
Strong analytical thinking.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Must have technical / professional qualifications:
&#61607;</b></h2></div><div><p>BSC in Engineering or Computer Science</p><p>
Work Experience:<br>
1. 4 years of experience in IT Support/ auditing and tracking function. Among which at least 3 years in leading position.<br>
2. Professional level in Microsoft Office is a must<br>
Personal skills:<br>
3. Interpersonal skills.<br>
4. Business and customer oriented.<br>
5. Dedication, sense of ownership.<br>
6. Ability to work in teams.<br>
7. Can work on shift basis to cover whole week<br>
8. Excellent oral and written communication skills.<br>
9. Preferably experience in a large production environment.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
#VOIS #BeUnrivalled #Createthefuture</b></h2></div></div></div></div><div></div>

Hardware Operation Specialist (VOIS)

TaskUs

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   About TaskUs:
  </strong>
 </strong>
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
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 <br/>
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 <br/>
 <br/>
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 <br/>
 <br/>
 <strong>
  <strong>
   What We Offer:
  </strong>
 </strong>
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 <br/>
 <br/>
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
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 <br/>
 <strong>
  English Customer Care Specialist
  <br/>
  <br/>
 </strong>
 What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.
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 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in technical-based customer assistance through chat, and email
  </li>
  <li>
   Previous experience dealing with the challenges faced in a customer-focused role
  </li>
  <li>
   Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
  </li>
  <li>
   Problem-solving and critical thinking skills
  </li>
  <li>
   A passion for problem-solving with the customer's interest and satisfaction being the primary goal
  </li>
  <li>
   Social Media Savvy
  </li>
  <li>
   Ability to effectively and correctly communicate verbally and in written format
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Role Requirements
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  <br/>
 </strong>
 <ul>
  <li>
   English (B2/C1) speaking and writing
  </li>
  <li>
   Great communication skills, written and oral
  </li>
  <li>
   Demonstrate strong abilities to work independently and as a remote team player
  </li>
  <li>
   Must be adaptable and flexible, demonstrating abilities to work with process and information changes
  </li>
  <li>
   Must be willing to participate in a background screening
  </li>
  <li>
   Proven customer communication experience (E-mail &amp; chat)
  </li>
  <li>
   Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
  </li>
  <li>
   Willing to learn new skills in a brand new industry within the market
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people. TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 52,000 employees around the world with offices across Egypt, the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer.
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 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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 TaskUs is an Equal Opportunity Employer
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 <br/>
 <strong>
  <strong>
   How We Partner To Protect You:
  </strong>
 </strong>
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
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 <br/>
 <strong>
  <strong>
   DEI:
  </strong>
 </strong>
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
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 <br/>
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 <strong>
  https://www.taskus.com/careers/ .
  <br/>
  <br/>
 </strong>
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
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 Req Id: R_2505_5883
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 Posted At: Fri Aug 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>


English Customer Support (Non-Voice)

HUHTAMAKI

<div><div><p><b>Enjoy a career, packaged with care, whilst helping protect food, </b><b>people </b><b>and the planet
</b></p></div><p></p><div><p>We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
</p></div><p></p><div><p>You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
</p></div><p></p><div><p>We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
</p></div><p></p><p>We are looking for a passionate <b>Talent Acquisition Specialist </b>to join our HR team in Egypt. The ideal candidate will be responsible for leading and executing the full recruitment cycle for all employee levels&mdash; blue and white collars &mdash;across Flexible and Fiber operations in Egypt. This includes workforce planning, sourcing, interviewing, and hiring in alignment with the company&rsquo;s business needs.
</p><p>In addition to recruitment, the role will oversee onboarding activities in accordance with the Global Onboarding Program, ensuring a smooth integration for new hires. The specialist will also coordinate development plan actions follow-up, support the performance evaluation process for direct employees in collaboration with the L&amp;D team, and actively contribute to employer branding initiatives.
</p><h3 class="jobSectionHeader"><b>Key Responsibilities:
</b></h3><ul><li><p>Manage end-to-end <b>recruitment </b>activities for all functions (blue and white collars), ensuring alignment with workforce planning and business needs.
</p></li><li><p>Oversee the <b>onboarding process </b>in line with our global onboarding program to ensure smooth integration of new hires.
</p></li><li><p>Support the implementation and <b>follow-up of development plans </b>for employees, in coordination with the L&amp;D team.
</p></li><li><p>Coordinate and support the <b>performance evaluation process </b>for direct employees in line with the company&rsquo;s HR calendar.
</p></li><li><p>Drive <b>employer branding initiatives </b>through internal and external platforms to strengthen the company&rsquo;s talent attraction efforts.
</p></li><li><p>Partner with line managers to define job requirements and support sourcing strategies.
</p></li><li><p>Build a strong talent pipeline through sourcing, networking, and headhunting techniques.
</p></li><li><p>Ensure compliance with HR policies, labor law, and internal procedures throughout all recruitment and onboarding steps.
</p></li></ul><h3 class="jobSectionHeader"><b>Qualifications &amp; Requirements:
</b></h3><ul><li><p>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
</p></li><li><p>A minimum of 3 years' experience in Talent Acquisition within the <b>manufacturing industry </b>is required.
</p></li><li><p>Solid experience in hiring <b>blue-collar </b>workers is essential.
</p></li><li><p>Strong understanding of Egypt labor market and recruitment channels.
</p></li><li><p>Excellent communication, coordination, and stakeholder management skills.
</p></li><li><p>A resident of <b>October 6 City or Giza </b>is preferred.
</p></li></ul><p></p><p>Join us. Help protect food, people and the planet .</p></div>

Talent Acquisition Specialist

Nasoft

<div><p><b>Nasoft</b> is hiring a <b>Customer Success Specialist</b> for our <b>client specialized in E-commerce and Digital Marketing.</b></p><p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Manage customer onboarding and provide training sessions on product usage.</li></ul><ul>
<li>Act as the main point of contact for assigned clients.
</li><li>Monitor customer activity to identify adoption trends and potential issues.</li>
<li>Provide proactive solutions to help clients achieve their business goals.</li>
<li>Coordinate with internal teams (Product, Support, Sales) to resolve customer concerns.</li>
<li>Collect and analyze customer feedback to drive product improvements.</li>
<li>Prepare and deliver reports on customer health, usage, and satisfaction.</li>
<li>Promote upselling and cross-selling opportunities when applicable.</li>
<li>Ensure high retention and contract renewal rates</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field.
</li><li><b>1&ndash;3 years of experience in Customer Success, Account Management, or Customer Support (preferably in SaaS).</b></li>
<li>Proven experience <b>managing client relationships</b> and delivering positive outcomes.
</li><li>Familiarity with <b>SaaS platforms, CRM systems, or customer engagement tools.
</b></li><li>Experience working in a fast-paced, tech-driven environment.</li>
<li><b>Excellent communication and interpersonal skills.
</b></li><li>Strong<b> problem-solving</b> and conflict-resolution abilities.
</li><li>Ability to<b> analyze customer data and interpret usage metrics.
</b></li><li><b>Organizational and time management skills with attention to detail.
</b></li><li>Technical aptitude to understand SaaS platforms, APIs, and integrations (basic level required).</li>
</ul><p><b>Benefits</b></p><p><b>
Benefits &amp; Working Conditions:</b></p><div><ul><li><br>
<b> Working days:</b> Sunday to Thursday (Friday and Saturday off)</li><li><b> Working hours: </b>9:00 AM &ndash; 6:00 PM
</li><li><b>Health and Social Insurance</b></li><li><b>Learning &amp; Development programs (L&amp;D)</b></li></ul></div><ul><li><b>Gym Subscription Discount</b></li></ul><p></p><p><b><br>
 Job Location: El Sheikh Zayed, Giza (Hybrid)</b></p></div>

Customer Success Specialist

Nestlé

<div><p><b>Location: 6th of October Dry Goods Factory</b></p><p></p><p><b><br>
Position Snapshot</b></p><p></p><p><b><br>
Main Purpose of Job</b></p><ul><li>
In charge for kitchen trials and recipe management.</li><li>
Ensure that the products developed keep their sensorial parameters during their shelf life, considering the local conditions</li><li>
Respect of Nestle quality and regulatory compliances for all new products developed.</li></ul><p></p><p><b><br>
Key Outputs</b></p><ul><li>
New Product development:<br>
<ul><li>Prepare/Conduct Kitchen trial recipes and tasting.</li><li>Monitor Keeping Quality Test study</li><li>Participate/Conducts industrial trials and validates process parameters.</li><li>Participate in developing new/alternative raw and packaging materials and specifications.</li><li>In-charge of the AG kitchen.</li><li>Prepare samples parcel for PTC and other Nestle factory requirements and request.</li><li>Support AG Manager on project development.</li><li>Execute AG Manager assigned task.</li></ul></li><li>
Process:<br>
<ul><li>Support AG specialist in production line trials.</li><li>Coordinate with other department in preparation of production line trials.</li><li>Participate with production FI projects.</li></ul></li><li>
Recipe management<br>
<ul><li>In charge with kitchen trial recipe preparation</li><li>Support AG specialist in recipe development</li><li>Participate in developing new/alternative raw and packaging materials and specifications.</li><li>Lead AG SAP, SAP-RM , F@1,CAT activities and SAP superuser.</li></ul></li></ul><p></p><p><b><br>
WHAT MAKES YOU A GOOD FIT?</b></p><ul><li>
Qualifications: Diploma in Food Technology or Bachelor in Science, Agriculture or Pharmacy</li><li>
Experience: Min 2 years experience as food technologist or food specialist</li><li>
Strong excel skills</li><li>
Fluency in English language</li></ul></div>

Assistant Manager, Food Technologist

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