it service desk/technical support engineer

accountant

accounting manager

gl accountant

it service desk/technical support engineer Jobs in Giza

senior ar accountant

accountant technical support

Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
JOB PURPOSE:.<br>
To execute and implement the assigned changes and tasks related to applications in domain from both technical and functional perspectives.</p>
<p>Description<br>
Functional<br>
1.Perform the assigned project technical tasks related to applications in domain and report any risks that may affect the project deliverables.<br>
2.Handle the in scope applications updates, upgrades and certifications over test environment to ensure that applications are up to date and fully supported &ndash; with involvement of Test Environment Management support whenever needed.<br>
3.Work closely with technical vendors to gain the required knowledge and the understanding of the applications in domain.<br>
Problem Management<br>
4.Provide the needed support related to the applications in domain to the dedicated production support team to address production crisis without direct access to production environment.<br>
Policies, Processes and Procedures<br>
5.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br>
Compliance<br>
6.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<br>
Day- to-day operations<br>
7.Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.<br>
</p>
</div><div></div><div>Qualifications<div></div><p><br>
Qualifications &amp; Experience<br>
 Bachelor&rsquo;s degree in Engineering, Computer science or equivalent<br>
 2-4 years of experience in Information Technology.<br>
 Banking experience is an added value</p>
<p>Skills<br>
 Very good command of English (writing and spoken).<br>
 Good analytical and technical design skills.</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

CORE BANKING SPECIALIST

Orascom Investment Holding

<div>
 <strong>
  Position: AV&amp;L Show Operator
  <br/>
  <br/>
 </strong>
 <strong>
  Organization:
 </strong>
 OSL for Entertainment Projects
 <br/>
 <br/>
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 <br/>
 <br/>
 <strong>
  LinkedIn account:
 </strong>
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  The
  <strong>
   AV&amp;L Show Operator
  </strong>
  is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Nightly Show Operations &amp; Cue Execution
  </li>
  <li>
   Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
  </li>
  <li>
   Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
  </li>
  <li>
   Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
  </li>
  <li>
   Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  2. Pre-Show Preparation &amp; Enclosure Oversight
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
  </li>
  <li>
   Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
  </li>
  <li>
   Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  3. Preventive Maintenance &amp; Basic Troubleshooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
  </li>
  <li>
   Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
  </li>
  <li>
   First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
  </li>
  <li>
   Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  4. Status Reporting, Shift Handovers &amp; Team Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
  </li>
  <li>
   Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
  </li>
  <li>
   Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  5. Special Events &amp; Infrastructure Restoration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
  </li>
  <li>
   System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
  </li>
  <li>
   Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  6. Translation System &amp; General Safety Discipline
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
  </li>
  <li>
   Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
  </li>
  <li>
   Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
  </li>
  <li>
   Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
  </li>
  <li>
   Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
   <br/>
  </li>
 </ul>
</div>


AV&L Show Operator

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 <br/>
 <br/>
 #VOIS #BeUnrivalled #CreateTheFuture
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services
  </li>
  <li>
   Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments
  </li>
  <li>
   Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls
  </li>
  <li>
   Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services
  </li>
  <li>
   Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement
  </li>
  <li>
   Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity
  </li>
  <li>
   Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements
  </li>
  <li>
   Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies
  </li>
  <li>
   Contribute to operational planning, budget management, service investment forecasting, and business continuity activities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Computer Science, or a related technical discipline.
  </li>
  <li>
   Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.
  </li>
  <li>
   Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server
  </li>
  <li>
   technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services
  </li>
  <li>
   Experience with vulnerability management, configuration management, automated deployment, and information security controls
  </li>
  <li>
   Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements
  </li>
  <li>
   Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.
  </li>
  <li>
   Comfortable working within an on-call support model and collaborating across international teams and cultures when required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Not a perfect fit?
  <br/>
  <br/>
 </strong>
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 <br/>
 <br/>
 <strong>
  What's In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to lead security and infrastructure services that support large-scale global business operations
  </li>
  <li>
   Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments
  </li>
  <li>
   Experience influencing service strategy, operational excellence, and business continuity initiatives
  </li>
  <li>
   Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact
  </li>
  <li>
   Participation in global projects that drive innovation, security maturity, and service transformation
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Skills You Will Learn
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced cyber security governance and enterprise risk management
  </li>
  <li>
   Large-scale infrastructure operations and service reliability management
  </li>
  <li>
   Strategic stakeholder engagement and customer-centric service delivery
  </li>
  <li>
   Security incident management, crisis response, and business continuity practices
  </li>
  <li>
   IT service management, operational governance, and continuous improvement methodologies
  </li>
  <li>
   Leadership and team development within complex global environments
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  VOIS Equal Opportunity Employer Commitment
  <br/>
  <br/>
 </strong>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 <br/>
 <br/>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 <br/>
 <br/>
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 <br/>
 <br/>
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 <br/>
 <br/>
 <strong>
  Alert
  <br/>
  <br/>
 </strong>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 <br/>
 <br/>
 #JDEnhancedByTARA
 <br/>
 <br/>
 <strong>
  Follow us on social media
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LinkedIn: VOIS LinkedIn
  </li>
  <li>
   Facebook: VOIS Facebook
  </li>
  <li>
   Instagram: VOIS Instagram
  </li>
  <li>
   You can also chat with our employees to learn more about our projects: Employee Network
  </li>
 </ul>
</div>


Infrastructure Technical Lead Security (VOIS)

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><div>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><p>
Role:</p><ul><li>
Managing a team of business analysts for fintech products and services.</li><li>
Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li><li>
Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company&rsquo;s strategy and main goals.</li><li>
Ensures E2E responsibility for the business goals to be met by the project&rsquo;s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li><li>
Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li><li>
 Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li><li>
Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li><li>
Supports the Agile methodology by identifying developments suitable for squad operation.</li><li>
Creates Request For Proposal /EPIC/User Story material.</li><li>
Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li><li>
Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li><li>
Work closely with finance /Insights team to reach to best reporting model.</li><li>
Maintain all product development plan [Technical and business ] with internal and external vendors.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
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Core competencies, knowledge, and experience:</p><ul><li>
6+ years in business analysis or equivalent</li><li>
Excellent knowledge of the agile methodology</li><li>
Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>
Proven experience in eliciting requirements</li><li>
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>
Strong written and verbal communication skills including technical writing skills in English</li><li>
Strong project management skills and multitasking.</li><li>
Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe&reg; Product Owner (PO)) is plus</li><li>
Ability to write concise and clear</li><li>
Ability to lead and actively participate in team and client meetings</li></ul><p>
Must have technical/professional qualifications:</p><ul><li>
Engineering graduate</li><li>
Ability to learn new technologies quickly and efficiently</li></ul><ul><li>
Excellent communication skills, both written and verbal,</li><li>
Excellent time management with a strong sense of urgency.</li></ul><ul><li>
Strong relationship building skills.</li><li>
Innovative and decision-making skills</li><li>
Conflict management.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

FS Business Analysis, Assoc. Manager

Ethics HR

<p><b>Job Responsibilities:</b></p><p><b>1- Security Architecture Design Ownership:</b></p><ul><li>Assist in the development and maintenance of security reference architectures, design patterns, standards, and technical baselines for applications, infrastructure, networks, and cloud services.</li><li>Support security architecture reviews of new and changing systems, documenting risks, control gaps, and recommended mitigations.</li><li>Contribute to the selection and specifications of security controls, ensuring alignment with the principles of defence-in-depth, least privilege, and zero trust.</li><li>Prepare secure design documentation, architecture diagrams, data-flow diagrams, and control matrices for review by senior architects.</li></ul><p><b>2- Threat Modelling &amp; Security Risk Assessment:</b></p><ul><li>Participate in threat modelling exercises for applications and platforms, identifying attack surfaces, trust boundaries, and abuse cases.</li><li>Support the assessment of design-level risks and map identified risks to appropriate treatment options and controls.</li><li>Assist in evaluating the security implications of new technologies, integrations, and third-party services prior to adoption.</li></ul><p><b>3- Regulatory, Standards &amp; Assurance:</b></p><ul><li>Help ensure that solution designs comply with the CBE Cybersecurity Framework (EGY-FIN CSF), ISO/IEC 27001:2022, PCI DSS v4.0, and the Egyptian Personal Data Protection Law (Law 151/2020).</li><li>Maintain traceability between security controls in designs and applicable regulatory and internal policy requirements.</li><li>Support internal and external audit and assessment activities by providing architecture evidence and control documentation.</li></ul><p><b>4- Engineering Enablement, Implementation &amp; Mentoring:</b></p><ul><li>Work with engineering and infrastructure teams to translate approved security designs into implementable configurations and standards.</li><li>Support proof-of-concept activities, secure configuration reviews, and validation testing of security controls.</li><li>Assist in the evaluation of security tooling and platforms, contributing to technical assessments and vendor comparisons.</li><li>Provide security advisory input to project teams throughout the technology delivery lifecycle.</li></ul><p><b>Job Requirements:</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field from a reputable university.</li><li>Minimum 6 years of relevant experience.</li><li>Excellent communication skills.</li><li>Good command of English.</li></ul><p>Work Location: In person</p>

Information Cybersecurity Architect

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