contact center technical engineer

customer service representative Jobs in Giza

customer service representative

it service desk/technical support engineer Jobs in Giza

it specialist

marketing and service engineer Jobs in Giza

marketing and service engineer

it service desk technical support engineer

MAC for Mobility Manufacturing

<div>
 
 
 About the Job:
 
 
 
 
 
 
 Provide first and second-level IT support within a manufacturing plant, ensuring stable operation of corporate IT systems and reliable connectivity to production systems (IT/OT environment).
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide IT support for office and factory users (hardware, software, Windows).
 </li>
 <li>
 Manage users and access via Active Directory.
 </li>
 <li>
 Support Microsoft 365 and email services.
 </li>
 <li>
 Troubleshoot LAN connectivity (active &amp; passive) and endpoint issues.
 </li>
 <li>
 Perform first-level troubleshooting for SAP-related incidents and route the cases to the right SAP domain when required.
 </li>
 <li>
 Support MES and shop-floor terminals.
 </li>
 <li>
 Assist in basic application/system changes where applicable.
 </li>
 <li>
 Coordinate with automation teams for PLC/SCADA workstation connectivity issues.
 </li>
 <li>
 Follow IT security policies and access control procedures.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science or computer engineering, or related field.
 </li>
 <li>
 Minimum of 3 years of experience in IT Support / Technical Support / System Support.
 </li>
 <li>
 Knowledge &amp; skills in the following: Windows troubleshooting, Active Directory, basic networking, Hardware &amp; printer support, Microsoft Office, basic cybersecurity awareness, basic programming/system logic knowledge.
 </li>
 <li>
 Fluent in English (spoken &amp; written)
 </li>
 </ul>
 
 
 
 
 
 Important Clarification:
 
 
 
 
 
 
 Experience across all IT Ecosystem different domains is not required.
 
 
 We are looking for candidates with strong IT fundamentals, adaptability, and willingness to learn.
 
 
 
 
 
 
 Candidates are Expected to Have:
 
 
 
 
 
 <ul>
 <li>
 Solid foundational knowledge and experience in one or more relevant IT areas
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Willingness to learn manufacturing systems
 </li>
 <li>
 Flexibility to adapt and support evolving business needs
 </li>
 <li>
 Ability to grow within an integrated IT/OT environment
 </li>
 </ul>
 
 
</div>

IT Service Desk/Technical Support Engineer

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
1. Work closely with the relevant IT Stakeholders to, develop system solutions as per the business 
requirements for all required solutions. 
2. Develop and maintain required solutions, to ensure alignment with the strategic direction of the 
implemented projects and frequent business requirements and demands. 
3. Provide analytical support, identify issues and/or changes in business requirements, and propose 
changes to systems and/or business processes to fulfil business requirements. 
4. Perform the daily technical support tasks and handle the service desk raised tickets related to required 
solutions. 
developed in house to properly close and reply to customer and user issues. 
5. Handle system development projects related to the required solutions and report any risk that may 
affect the project deliverables. 
6. Report incidents to IT service desk and support in generating monthly reports of all detected and 
resolved issues to maintain historical tracking. 
7. Adhere to the agreed upon strategy during development life cycles of all None Core Application from 
initial analysis to implementation, including providing guidance and assistance to User Acceptance 
Testing (UAT), for any consequent feedback/iterations, to ensure smooth transition and integration of 
systems to business areas 
8. Participate in resolving re-occurring Business/department incidents related to systems to ensure 
smooth workflow and efficient system utilization.<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications &amp; Experience 
 Bachelor&rsquo;s degree of Engineering, Computer Science or its equivalent 
 6-8 years of experience in IT, a minimum of 3 - 5 years in Software Development Management 
 Excellent skills in user liaison and in controlling the planning and implementation of software projects 
 Postgraduate studies are preferable 
Skills 
 Excellent command of the English and Arabic Languages (written &amp; spoken) 
 Strong communication skills 
 Strong conceptual abilities 
 Qualitative and quantitative analytical skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

SENIOR SOFTWARE DEVELOPER

Headmost

On behalf of Industrial Machinery Manufacturing Company, we are hiring a Mechanical Sales Specialist.Role Description:This is a full-time on-site role for a Mechanical Sales Engineer based in Sheikh Zayed, Egypt. The Mechanical Sales Engineer will be responsible for managing sales processes, providing technical support to clients, and maintaining strong customer relationships. Daily tasks include identifying client needs, presenting technical solutions, preparing proposals, and collaborating with engineering teams to address customer requirements. The role also involves ensuring customer satisfaction by addressing inquiries and providing after-sales support as needed.Requirements:<ul><li>Bachelor's degree in Mechanical Engineering or a related field.</li><li>Proficiency in Sales Engineering and Technical Support (minimum 3 years).</li><li>Experience in selling Pumps, Valves, HVAC Systems, and Firefighting Systems.</li><li>Familiar with ERP System (Odoo Preferred).</li><li>Strong Sales and Customer Service skills with a focus on building relationships.</li><li>Ability to understand and explain technical concepts effectively.</li><li>Readiness to Travel.</li></ul>Job Type: Full-timePay: E&pound;18.00 - E&pound;22.00 per monthWork Location: In person

Mechanical Sales Engineer

VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a Monetisation &amp; Charging Engineer to design, deliver, and evolve the Convergent Charging Service (CCS) as it transforms into a cloud‑based, 5G‑ready monetisation platform. The role focuses on engineering cloud-native charging solutions, implementing state‑of‑the‑art security standards, integrating with the 5G Core, and collaborating with cross‑functional teams to support commercial products, new features, and innovative monetisation opportunities. The individual will contribute to solution design, development, technical assurance, and project delivery, ensuring CCS evolves in line with business and technology needs.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Design, drive, and deliver the CCS Cloud Transformation Programme, ensuring the service evolves into a fully cloud‑native, 5G‑enabled system
 </li>
 <li>
 Engineer solutions using containers, open‑source technologies (e.g., Grafana, Kibana), CI/CD tools (e.g., Jenkins, JMeter), and secure coding standards
 </li>
 <li>
 Develop backend applications in technologies such as Java and Python, including PoCs, integrations, automated test scripts, and API‑based solutions
 </li>
 <li>
 Own high‑level and low‑level solution designs, including IP architecture, capacity planning, configuration details, and security requirements
 </li>
 <li>
 Integrate CCS with the 5G Core to enable new monetisation opportunities and future‑proof charging capabilities
 </li>
 <li>
 Lead technical delivery across multiple domains (e.g., Infrastructure, Core Network, OSS, Provisioning) as a Technical Project Manager
 </li>
 <li>
 Translate commercial and technical requirements into functional CCS designs following Agile/SAFe methodology
 </li>
 <li>
 Collaborate with COM Squad, Tribe teams, IT, Operations, and vendors to support design, testing, troubleshooting, and incident resolution
 </li>
 <li>
 Share knowledge with the wider team and support planned releases requiring extended or overnight availability
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Experienced in cloud deployment (AWS/Azure/GCP), Kubernetes, charging and rating services, and digital service environments
 </li>
 <li>
 Skilled in DevOps tools and processes such as Harbor, Helm, Jenkins, GitLab, and JMeter
 </li>
 <li>
 Proficient in programming and backend development, with experience in developing APIs, test automation, and integration scripts
 </li>
 <li>
 Knowledgeable in SOAP, Diameter, REST APIs, and charging applications
 </li>
 <li>
 Strong analytical thinker with problem‑solving capabilities, creativity, and a pragmatic approach to solution development
 </li>
 <li>
 Strong communicator who embraces new technology and contributes to a collaborative engineering culture
 </li>
 <li>
 Holds an MSc/BSc in Computer Science or a related field and is fluent in English
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 The opportunity to work on a mission‑critical, cloud‑native charging platform at the forefront of 5G monetisation
 </li>
 <li>
 Exposure to modern cloud technologies, CI/CD pipelines, automation frameworks, and open‑source tooling
 </li>
 <li>
 The chance to influence architecture decisions for next‑generation charging systems
 </li>
 <li>
 Hands‑on experience collaborating with diverse teams across network, infrastructure, and digital domains
 </li>
 <li>
 Growth in cloud engineering, cybersecurity‑aligned design, and large‑scale technical project delivery
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced cloud‑native charging architecture and 5G monetisation integration
 </li>
 <li>
 End‑to‑end design ownership, including HLD/LLD creation, migration approaches, and architectural assurance
 </li>
 <li>
 Cross‑domain collaboration with Infrastructure, Core Network, OSS, IT, and vendor teams
 </li>
 <li>
 Implementation of CI/CD, automated testing, and modern DevOps practices
 </li>
 <li>
 Strengthening solutioning, security‑by‑design principles, and Agile/SAFe delivery capability
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Monetization & Charging Lead (VOIS)

2P Perfect Presentation

<div>
 
 
 Job Description
 
 
 
 As a Contact Center Technical Engineer, you will be responsible for the installation, configuration, maintenance, and support of contact Center solutions to ensure optimal performance and reliability. Your role will involve working closely with clients and internal teams to resolve complex issues, implement new features, and enhance the overall functionality of our contact center systems.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Installation &amp; Configuration:
 
 Deploy and configure contact Center solutions (Avaya, Cisco, Genesys, Verint, Bright Pattern&hellip;) according to client requirements and industry best practices.
 </li>
 <li>
 
 Troubleshooting &amp; Support:
 
 Provide technical support for contact center systems, diagnose and resolve issues promptly to minimize downtime and ensure high service levels.
 </li>
 <li>
 
 System Maintenance:
 
 Perform regular maintenance and updates on contact center systems to ensure they are up-to-date and functioning efficiently.
 </li>
 <li>
 
 Project Implementation:
 
 Collaborate with project managers and stakeholders to implement new projects or upgrades related to contact center technology.
 </li>
 <li>
 
 Documentation:
 
 Maintain detailed documentation of system configurations, troubleshooting procedures, and best practices.
 </li>
 <li>
 
 Training &amp; Support:
 
 Offer training and support to internal teams and clients on the usage and troubleshooting of contact center systems.
 </li>
 <li>
 
 Performance Monitoring:
 
 Monitor system performance and provide recommendations for improvements to enhance system efficiency and reliability.
 </li>
 <li>
 
 Collaboration:
 
 Work with vendors and third-party service providers to resolve issues and implement new solutions as needed.
 </li>
 <li>
 
 Compliance &amp; Security:
 
 Ensure that all contact center systems comply with industry standards and security policies.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Educational Background:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven experience (typically 3-5 years) as a Contact Center Technical Engineer or in a similar role, with hands-on experience in Avaya, Cisco, Genesys, and/or Verint contact center solutions.
 </li>
 <li>
 Demonstrated experience in installing, configuring, and troubleshooting contact center hardware and software.
 </li>
 <li>
 Experience with network technologies and integration related to contact center systems.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 
 Contact Center Solutions:
 
 Proficient in Avaya, Cisco, Genesys, and Verint systems.
 </li>
 <li>
 
 Networking:
 
 Strong understanding of networking protocols and concepts (e.g., TCP/IP, DNS, DHCP, VPN).
 </li>
 <li>
 
 Operating Systems:
 
 Experience with Windows Server, Linux, and other relevant operating systems.
 </li>
 <li>
 
 Scripting/Programming:
 
 Familiarity with scripting languages (e.g., PowerShell, Python) for automation and troubleshooting.
 </li>
 <li>
 
 Database Knowledge:
 
 Understanding of databases and SQL for managing and querying contact center databases.
 </li>
 </ul>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 Relevant certifications in Avaya, Cisco, Genesys, or Verint (e.g., Avaya ACE, Cisco CCNP, Genesys Certified Professional).
 </li>
 </ul>
 
 
</div>

Contact Center Technical Engineer

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking an IT Operations Support Engineer to provide technical support to Vodafone Germany stakeholders, focusing on first-line troubleshooting, ticket handling, and escalation management. The role involves resolving technical issues across enterprise and consumer services&mdash;particularly those related to web applications&mdash;while supporting a 24/7 shift-based operation. The ideal candidate thrives in a collaborative, global environment and excels in both German and English communication.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Receive, log, prioritise, and close incidents and requests through phone, email, and ticketing systems
 </li>
 <li>
 Perform initial diagnosis, troubleshooting, and escalation to next-level support or external partners
 </li>
 <li>
 Monitor systems, incoming alerts, and ticket queues to ensure timely action within agreed SLAs and OLAs
 </li>
 <li>
 Keep users updated on ticket progress, outcomes, and expected timelines
 </li>
 <li>
 Review responses from underlying support levels and enrich knowledge base articles accordingly
 </li>
 <li>
 Liaise with cross-functional support groups to resolve complex service requests
 </li>
 <li>
 Conduct outbound communication for notifications, updates, and service events
 </li>
 <li>
 Handle and maintain systems, peripherals, and basic technical equipment repairs
 </li>
 <li>
 Participate in shift-based operations and on-call rotations supporting 24/7 service coverage
 </li>
 <li>
 Validate incident and request documentation and ensure continuous ticket progress
 </li>
 <li>
 Support problem management activities, including root cause analysis and reporting
 </li>
 <li>
 Manage changes according to defined change management procedures
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Hold a bachelor&rsquo;s degree in Computer Engineering, Communication Engineering, or Computer Science (preferred but not mandatory)
 </li>
 <li>
 Bring 1&ndash;3 years of IT support experience with a solid understanding of technical support operations
 </li>
 <li>
 Fluent in both written and spoken German and English
 </li>
 <li>
 Skilled in troubleshooting and analysis across operating systems (Windows, Linux/Unix)
 </li>
 <li>
 Familiar with basic web development concepts; knowledge of HTML, JavaScript, and Linux/Unix is an advantage
 </li>
 <li>
 Possess networking knowledge and understanding of ITIL processes (a plus)
 </li>
 <li>
 Highly organised, detail-oriented, and comfortable working in a global collaborative environment
 </li>
 <li>
 Able to multitask, work under pressure, and maintain a customer-focused approach
 </li>
 <li>
 Strong communicator with confident negotiation and documentation skills in German and English
 </li>
 <li>
 Willing to work shifts and participate in on-call rotations
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 Exposure to a multinational technology environment and cross-functional support teams
 </li>
 <li>
 Opportunity to deepen expertise in incident, problem, and change management processes
 </li>
 <li>
 Continuous learning through hands-on experience with operating systems, web technologies, and enterprise platforms
 </li>
 <li>
 Development within a 24/7 operational environment that enhances technical agility and responsiveness
 </li>
 <li>
 Growth opportunities in a global shared services organisation with diverse career paths
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced troubleshooting and technical diagnostic skills
 </li>
 <li>
 Practical ITSM (Incident, Problem &amp; Change) process knowledge
 </li>
 <li>
 Enhanced communication and stakeholder management in both German and English
 </li>
 <li>
 Broader understanding of enterprise systems, monitoring tools, and ticketing platforms
 </li>
 <li>
 Cross-functional collaboration within a global technology operations environment
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 Chat with our employees: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

IT Operation Engineer (VOIS)

اورنچ مصر

<div>About the job Sr. Software Development Engineering
<div>Purpose of the job

As a data platform development senior engineer you'll work in a Big Data environment, to lead supervise and contribute to building an elastic , high performance computing and storage platform that underpins the diverse workloads running on data lake infrastructure.

You will be working with the team on problems involving large scale distributed systems, service-oriented architectures, data and metadata storage, computing infrastructure automation and more.

You will be expected to contribute to setting the standards, deliveries and process of the data platform engineering process. Training, leading and facilitating work for junior engineers. The candidate will play a vital role in leading the processes of mediating, governing and sweardship of corporate data sets. You will be working closely with the data analytics team to support mining, auditing, testing, researching and visualizing corporate data sets and with the business consumers and subject matter experts to drive smart data driven solutions and initiatives.

Duties and responsibilities

<ul><li>Contribute in developing plans for the team according to the department strategic vision.</li>
<li>Provide strong technical leadership to the team with a focus on quality, performance, and security.</li>
<li>Foster a culture of creativity and innovation while also promoting practical decision making.</li>
<li>Help growing the team by participating in the recruiting process.</li>
<li>Collaborate with data scientists, data analysts, modelers and IT team members on project goals.</li>
<li>Optimize the performance and support monitoring of data platform systems and computing infrastructure.</li>
<li>Define and deliver on service availability and quality SLAs.</li>
</ul>Education

<ul><li>Bachelor degree of Engineering in Computer Systems, or Computer Science.</li></ul>

Experience

<ul><li>5 to 7 years of hands-on software engineering experience</li><li>
Solid engineering fundamentals with extensive and strong software development experience.</li><li>
Experience coaching and mentoring junior software engineers.</li><li>
Experience and understanding of SDLC and Agile/Scrum procedures.</li><li>
Experience working in a big data environment and using big data tools is preferred.</li><li>
Experience with infrastructure as a code, automation and DevOps practices is preferred.</li><li>
Past experience in telecom operators and service providers is preferred.</li></ul>

Skills and abilities

<ul><li>Very good English both written &amp; spoken.</li><li>
Excellent collaboration and communication skills and comfortable working across multiple teams.</li><li>
Strong hands-on skill, can drill deep into complex systems design and implementation.
</li><li>Strong problem solving and troubleshooting skills.</li><li>
Excellent knowledge of database systems.</li><li>
Excellent programming and debugging skills.</li><li>
Good systems administration skills.</li></ul></div></div>

Sr. Software Development Engineering

Explore 141+ It service desk technical support engineer in Giza this April. Find roles across top companies and apply now to boost your career.