customer service representative Jobs in Giza

customer service representative

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application security engineer Jobs in Giza

application security engineer

charging support tech specialist Jobs in Giza

charging support tech specialist

information security engineer Jobs in Giza

information security engineer

it service desk technical support engineer

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Core Network Management 
1.Maintain and operate the Server Farm Network to ensure stable operation of the entire Data Center services. 
2.Manage and maintain the core routing protocols and switching infrastructure to ensure proper integration of all the network elements, in addition to maintaining a fast and reliable network traffic flow for all applications/services. 
3.Ensure all Servers&rsquo; Farm Network components are maintained at the appropriate patch and software levels as per vendor support matrix and recommendations to minimize operational risks, and implement if necessary according to the Change Management Cycle. 
4.Deploy the network Data Center configuration for new business services as per the approved design documents to guarantee compliance with the IT architecture strategy. 
5.Manage and fix any network routing or switching issues concerning third party services and top priority bank applications/services during disaster recovery scenarios, to ensure successful services migration and smooth business continuity in the disaster recover site. 
6.Maintain consistency of configuration between all L2 &ndash; L7 Network devices to guarantee consistent operation of redundant devices, in addition to Maintaining/fixing any network routing or switching issues and proactively add any enhancement configuration to maintain high level of network quality and performance. 
7.Troubleshoot reported applications network problems, and work closely with different IT departments to find either a quick resolution or workaround to restore any failed service. 
8.Manage and test the Disaster Recovery Server Farm network components to ensure the consistency of the configuration, patches and other recommendations as per Vendor assessment. 
9.Monitor Data Center Network performance to ensure that the Server Farm network availability/stability is highly optimized. 
10.Resolve escalated Service Desk network problems to ensure that business services are always reachable. 
11.Apply regular health-check on the network components in order to optimize performance and to proactively detect possible failures/problems. 
12.Deploy network security baseline, audit requirements and PCI related requirements on all Data Center network components while abiding to the Change Management Process. 
13.Execute End of life network devices replacement in Data Center and Head Offices &amp; any changes required on Data Center network devices either replacement, upgrade or configuration and ensure service is restored. 

</div><div></div><div>Qualifications<div></div> 
Qualifications &amp; Experience
<ul>
<li>Bachelor Degree in Communications / Computer Engineering</li>
<li>For Engineer: Minimum 0-2 Years of experience in Data Networking, Senior Engineer</li>
<li>For Senior Engineer: Minimum 3-5 Years of experience in Data Networking</li>
<li>CCNA is a minimum requirement</li>
<li>Good Knowledge in Networking, preferably CISCO products and technologies;
<ul><li>Routing &amp; Switching (Routing protocols such as EIGRP, OSPF, BGP)</li>
<li>Data Center Networking (ACI, OTV,)</li>
<li>NETWORK PROGRAMABILITY
</li><li>Network Security techniques (Encryption, dot1x)</li>
</ul></li><li>CCNP or Data Center Network Professional Certification is a plus, CCNP ENSLD, CCNP ENAUI</li></ul> 


Skills
<ul>
<li>Good command of English and Arabic languages</li>
<li>Good Communication and Presentation skills</li>
<li>Incident handling
</li><li>Monitoring infrastructure</li>
<li>Reporting
</li><li>Tracking Issues</li>
<li>Troubleshooting the Problems</li>
<li>Good Analytical Thinking and Problem Solving</li></ul><div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

CORE NETWORK SENIOR ENGINEER

2P Perfect Presentation

<div>
 
 
 Job Summary
 
 
 
 The Platform Engineer is responsible for designing, building, and maintaining the internal engineering platform that enables development teams to build, deploy, and operate applications efficiently and securely.
 
 
 This role focuses on
 
 developer enablement
 
 ,
 
 automation
 
 , and
 
 infrastructure standardization
 
 , ensuring that development teams can provision environments, deploy applications, and manage services with minimal friction.
 
 
 The Platform Engineer works closely with
 
 software development teams, IT infrastructure teams, DevOps engineers, and security teams
 
 to build a scalable, secure, and self-service platform for application deployment and operation.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Platform Engineering
 
 
 <ul>
 <li>
 Design and maintain the internal
 
 developer platform
 
 used by engineering teams.
 </li>
 <li>
 Provide standardized
 
 deployment environments
 
 for development, testing, staging, and production.
 </li>
 <li>
 Build reusable
 
 infrastructure templates
 
 and environment blueprints.
 </li>
 </ul>
 
 
 Infrastructure Automation
 
 
 <ul>
 <li>
 Implement
 
 Infrastructure as Code (IaC)
 
 using tools such as Terraform, Bicep, or ARM templates.
 </li>
 <li>
 Automate infrastructure provisioning including VMs, containers, storage, and networking.
 </li>
 <li>
 Develop reusable infrastructure modules for common services.
 </li>
 </ul>
 
 
 CI/CD Enablement
 
 
 <ul>
 <li>
 Design and maintain
 
 CI/CD pipelines
 
 to automate build, test, and deployment processes.
 </li>
 <li>
 Support development teams in integrating pipelines with their applications.
 </li>
 <li>
 Improve deployment reliability and reduce release cycle time.
 </li>
 </ul>
 
 
 Developer Experience
 
 
 <ul>
 <li>
 Provide
 
 self-service capabilities
 
 for developers to provision environments and deploy applications.
 </li>
 <li>
 Develop internal tools and scripts that improve developer productivity.
 </li>
 <li>
 Maintain documentation and standards for deployment and infrastructure usage.
 </li>
 </ul>
 
 
 Platform Reliability
 
 
 <ul>
 <li>
 Ensure platform stability, scalability, and performance.
 </li>
 <li>
 Implement monitoring, logging, and alerting mechanisms.
 </li>
 <li>
 Troubleshoot infrastructure and deployment issues.
 </li>
 </ul>
 
 
 Security and Compliance
 
 
 <ul>
 <li>
 Ensure platform configurations comply with organizational security policies.
 </li>
 <li>
 Implement access control, secrets management, and secure networking.
 </li>
 <li>
 Work with security teams to enforce best practices.
 </li>
 </ul>
 
 
 Collaboration
 
 
 <ul>
 <li>
 Act as a technical liaison between
 
 development teams and IT operations
 
 .
 </li>
 <li>
 Support teams in resolving infrastructure and deployment challenges.
 </li>
 <li>
 Participate in architecture and deployment planning discussions.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education
 
 
 
 Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.
 
 
 
 Experience
 
 
 <ul>
 <li>
 0-2 years of experience in
 
 DevOps, Cloud Engineering, Infrastructure Engineering, or Platform Engineering
 
 .
 </li>
 <li>
 Experience supporting
 
 multiple development teams
 
 in a production environment.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 
 Strong experience in several of the following areas:
 
 
 
 Cloud &amp; Infrastructure
 
 
 <ul>
 <li>
 Azure / AWS / GCP
 </li>
 <li>
 Virtual machines, containers, networking
 </li>
 </ul>
 
 
 Infrastructure as Code
 
 
 <ul>
 <li>
 Terraform
 </li>
 <li>
 Bicep / ARM templates
 </li>
 <li>
 Ansible
 </li>
 </ul>
 
 
 CI/CD
 
 
 <ul>
 <li>
 Azure DevOps
 </li>
 <li>
 GitHub Actions
 </li>
 <li>
 GitLab CI
 </li>
 </ul>
 
 
 Containers
 
 
 <ul>
 <li>
 Docker
 </li>
 <li>
 Kubernetes (preferred)
 </li>
 </ul>
 
 
 Monitoring
 
 
 <ul>
 <li>
 Prometheus
 </li>
 <li>
 Grafana
 </li>
 <li>
 ELK Stack / OpenSearch
 </li>
 </ul>
 
 
 Scripting
 
 
 <ul>
 <li>
 Bash
 </li>
 <li>
 PowerShell
 </li>
 <li>
 Python
 </li>
 </ul>
 
 
 Version Control
 
 
 <ul>
 <li>
 Git
 </li>
 </ul>
 
 
</div>

Senior DevOps Developer

VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a Monetisation &amp; Charging Engineer to design, deliver, and evolve the Convergent Charging Service (CCS) as it transforms into a cloud‑based, 5G‑ready monetisation platform. The role focuses on engineering cloud-native charging solutions, implementing state‑of‑the‑art security standards, integrating with the 5G Core, and collaborating with cross‑functional teams to support commercial products, new features, and innovative monetisation opportunities. The individual will contribute to solution design, development, technical assurance, and project delivery, ensuring CCS evolves in line with business and technology needs.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Design, drive, and deliver the CCS Cloud Transformation Programme, ensuring the service evolves into a fully cloud‑native, 5G‑enabled system
 </li>
 <li>
 Engineer solutions using containers, open‑source technologies (e.g., Grafana, Kibana), CI/CD tools (e.g., Jenkins, JMeter), and secure coding standards
 </li>
 <li>
 Develop backend applications in technologies such as Java and Python, including PoCs, integrations, automated test scripts, and API‑based solutions
 </li>
 <li>
 Own high‑level and low‑level solution designs, including IP architecture, capacity planning, configuration details, and security requirements
 </li>
 <li>
 Integrate CCS with the 5G Core to enable new monetisation opportunities and future‑proof charging capabilities
 </li>
 <li>
 Lead technical delivery across multiple domains (e.g., Infrastructure, Core Network, OSS, Provisioning) as a Technical Project Manager
 </li>
 <li>
 Translate commercial and technical requirements into functional CCS designs following Agile/SAFe methodology
 </li>
 <li>
 Collaborate with COM Squad, Tribe teams, IT, Operations, and vendors to support design, testing, troubleshooting, and incident resolution
 </li>
 <li>
 Share knowledge with the wider team and support planned releases requiring extended or overnight availability
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Experienced in cloud deployment (AWS/Azure/GCP), Kubernetes, charging and rating services, and digital service environments
 </li>
 <li>
 Skilled in DevOps tools and processes such as Harbor, Helm, Jenkins, GitLab, and JMeter
 </li>
 <li>
 Proficient in programming and backend development, with experience in developing APIs, test automation, and integration scripts
 </li>
 <li>
 Knowledgeable in SOAP, Diameter, REST APIs, and charging applications
 </li>
 <li>
 Strong analytical thinker with problem‑solving capabilities, creativity, and a pragmatic approach to solution development
 </li>
 <li>
 Strong communicator who embraces new technology and contributes to a collaborative engineering culture
 </li>
 <li>
 Holds an MSc/BSc in Computer Science or a related field and is fluent in English
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 The opportunity to work on a mission‑critical, cloud‑native charging platform at the forefront of 5G monetisation
 </li>
 <li>
 Exposure to modern cloud technologies, CI/CD pipelines, automation frameworks, and open‑source tooling
 </li>
 <li>
 The chance to influence architecture decisions for next‑generation charging systems
 </li>
 <li>
 Hands‑on experience collaborating with diverse teams across network, infrastructure, and digital domains
 </li>
 <li>
 Growth in cloud engineering, cybersecurity‑aligned design, and large‑scale technical project delivery
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced cloud‑native charging architecture and 5G monetisation integration
 </li>
 <li>
 End‑to‑end design ownership, including HLD/LLD creation, migration approaches, and architectural assurance
 </li>
 <li>
 Cross‑domain collaboration with Infrastructure, Core Network, OSS, IT, and vendor teams
 </li>
 <li>
 Implementation of CI/CD, automated testing, and modern DevOps practices
 </li>
 <li>
 Strengthening solutioning, security‑by‑design principles, and Agile/SAFe delivery capability
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Monetization & Charging Lead (VOIS)

NCR Atleos

<div>
 
 About NCR Atleos
 
 
 
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
 
 
 
 Job Summary
 
 
 
 This role serves as the single point of contact for NCR Financial customers, ensuring efficient incident handling, accurate documentation, and timely resolution of ATM and system-related issues.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the single point of contact for NCR Atleos customers receiving Incident Management Services.
 </li>
 <li>
 Receive, log, and manage customer incidents via phone and support systems.
 </li>
 <li>
 Monitor ATM incidents for NCR ATM monitoring customers.
 </li>
 <li>
 Classify and prioritize incidents based on documented guidelines and business impact.
 </li>
 <li>
 Accurately record all incident details, updates, and resolutions in the Help Desk Solution (HDS) system.
 </li>
 <li>
 Maintain and update work orders, providing clear status of communication to customers and internal teams.
 </li>
 <li>
 Escalate incidents internally or externally according to defined escalation procedures.
 </li>
 <li>
 Generate and review daily and weekly incident reports to identify trends and recurring issues.
 </li>
 <li>
 Participate in continuous improvement initiatives and team projects to enhance service quality and efficiency.
 </li>
 <li>
 Support the implementation and ongoing management of the Incident Management (IM) system.
 </li>
 <li>
 Continuously develop communication and support skills through coaching and feedback.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (required).
 </li>
 <li>
 Excellent spoken and written English.
 </li>
 <li>
 Professional experience using Windows applications, Microsoft Office, and Internet-based tools.
 </li>
 <li>
 Strong problem-solving, analytical, and communication skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced, customer-focused environment.
 </li>
 <li>
 Experience in incident management, help desk, or IT service operations is an advantage.
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 <ul>
 <li>
 Shift-based role with rotational coverage to support business operations.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Work with a global leader in financial technology.
 </li>
 <li>
 Gain exposure to enterprise-level incident and service management systems.
 </li>
 <li>
 Structured training and professional development opportunities.
 </li>
 <li>
 Collaborative, multicultural, and supportive work environment.
 
 
 </li>
 </ul>
 Offers of employment are conditional upon passage of screening criteria applicable to the job.
 
 
 
 EEO Statement
 
 
 
 NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 
 
 
 Statement to Third Party Agencies
 
 
 
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
 
 
</div>

Service Operations Associate II

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking an experienced and visionary Chief Engineer to join our dynamic team in 6th of October City, Egypt. In this pivotal leadership role, you will oversee all technical operations and engineering functions, ensuring optimal performance, safety, and efficiency across our facilities. As Chief Engineer, you will drive innovation, lead a talented technical team, and implement strategic solutions that align with our organizational goals while maintaining the highest standards of quality and compliance.<ul><li>
Oversee and manage all technical operations, maintenance, and repair activities for facilities, equipment, and infrastructure both inside and outside the premises</li><li>
Develop, implement, and monitor comprehensive maintenance and repair programs to ensure all systems operate efficiently and in compliance with technical standards</li><li>
Lead, mentor, and organize the technical team; assign qualified personnel to maintenance and repair tasks or coordinate with external service providers to ensure quality workmanship</li><li>
Prepare and manage the technical operations budget, ensuring cost-effective resource allocation without compromising service quality or customer satisfaction</li><li>
Conduct regular facility inspections to verify compliance with applicable laws, regulations, and organizational standards</li><li>
Establish and maintain effective communication channels with subcontractors, departmental staff, and cross-functional teams to ensure seamless collaboration</li><li>
Implement safety protocols and emergency response procedures; train employees on fire prevention, disaster preparedness, and occupational health measures</li><li>
Manage technical service workshops and storage facilities, optimizing their utilization and maintaining accurate inventory of spare parts, tools, and supplies</li><li>
Monitor and analyze technical developments and industry best practices; provide expert consulting to other departments and leadership</li><li>
Coordinate complex engineering activities across multiple disciplines and departments, demonstrating analytical thinking and problem-solving expertise</li><li>
Prepare daily task lists and weekly work schedules for the technical team, ensuring organized and efficient operations</li><li>
Conduct periodic water quality sampling and testing; document results and report findings to relevant departments as needed</li><li>
Ensure all technical activities align with quality management systems, environmental sustainability initiatives, and energy conservation programs</li><li>
Participate in emergency response teams, food safety initiatives, and organizational meetings as required</li><li>
Execute additional responsibilities assigned by senior management to support organizational objectives</li></ul> 

Qualifications 
**Education &amp; Certifications:**<ul><li>
Bachelor's Degree in Engineering, Mechanical Engineering, Electrical Engineering, or related technical field (minimum requirement)</li><li>
Relevant professional certifications or advanced training in facility management, HVAC systems, or industrial engineering (preferred)</li></ul>
**Experience:**<ul><li>
Minimum 6 years of progressive experience in technical operations, facility management, or engineering roles</li><li>
Proven experience leading and managing technical teams in a corporate or hospitality environment</li><li>
Demonstrated expertise in maintenance planning, equipment troubleshooting, and repair coordination</li><li>
Experience managing technical budgets and optimizing operational costs</li><li>
Background in vendor and contractor management</li></ul>
**Technical Skills &amp; Competencies:**<ul><li>
Advanced proficiency with MS Office applications and automation software</li><li>
Strong knowledge of engineering standards, building codes, and safety regulations</li><li>
Expertise in maintenance management systems and technical documentation</li><li>
Proficiency in analyzing technical data and implementing data-driven solutions</li><li>
Skilled in project management and coordinating complex, multi-disciplinary activities</li><li>
Advanced troubleshooting and problem-solving capabilities</li></ul>
**Soft Skills &amp; Attributes:**<ul><li>
Exceptional leadership and team management abilities</li><li>
Outstanding written and verbal communication skills</li><li>
Strong organizational and time management capabilities</li><li>
Detail-oriented with a commitment to quality and precision</li><li>
Collaborative approach with the ability to work effectively across departments</li><li>
Innovative mindset with a focus on continuous improvement</li><li>
Resilient and decisive decision-making skills</li><li>
Customer-focused mentality with emphasis on service excellence</li><li>
Flexible and adaptable to changing operational needs</li></ul>
**Language &amp; Additional Requirements:**<ul><li>
Intermediate level English proficiency (minimum)</li><li>
Willingness to participate in ongoing professional development and technical training</li><li>
Commitment to maintaining high standards of occupational health and safety</li><li>
Ability to work on-site in 6th of October City, Egypt</li></ul></div>

Chief Engineer

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a DevOps Engineer to provide global IT integration, support, and delivery across private cloud environments, ensuring applications from multiple clients can run reliably and securely. The role focuses on Kubernetes-led DevOps practices, overseeing application lifecycle management, CI/CD optimisation, infrastructure stability, and cross-team collaboration. The individual will help accelerate deployment of modern, secure applications used across Vodafone markets worldwide.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Ensure the availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across multi‑environment setups
 </li>
 <li>
 Lead and execute system migrations, upgrades, and integrations, including decisions on tooling, automation frameworks, and deployment strategies
 </li>
 <li>
 Own and resolve incidents and problems, prioritising according to SLA commitments and business impact
 </li>
 <li>
 Establish and advocate for DevOps best practices, including monitoring, automation, documentation, and knowledge-sharing standards
 </li>
 <li>
 Collaborate closely with internal teams and vendors to manage escalations, provide technical fixes, and support long-term improvement initiatives
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Skilled in system integration and deployment of DevOps tooling, with experience in Kubernetes, Docker, and APIGEE implementations
 </li>
 <li>
 Capable of managing full lifecycle migrations, upgrades, and release transitions with complete ownership
 </li>
 <li>
 Experienced in service management, incident resolution, and handling multiple cases concurrently within agreed SLAs
 </li>
 <li>
 Knowledgeable in UNIX/Linux administration, IT infrastructure domains such as DNS and proxy configurations, and connectivity techniques
 </li>
 <li>
 Familiar with microservices architecture, Jira, Confluence, GitHub, and preferred tools such as SonarQube and Nexus
 </li>
 <li>
 Able to troubleshoot database and application issues across UNIX and Windows environments and maintain comprehensive documentation
 </li>
 <li>
 ITIL Foundation certification, AWS knowledge, software development understanding, and Remedy experience are advantageous
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Exposure to large-scale DevOps ecosystems supporting global applications across Vodafone markets
 </li>
 <li>
 Hands-on experience working with modern cloud-native tooling, automation platforms, and Kubernetes-based architectures
 </li>
 <li>
 Opportunities to contribute to process optimisation, tool innovation, and enhancement of application lifecycle management
 </li>
 <li>
 A collaborative environment where continuous improvement, learning, and technical excellence are encouraged
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Deep practical experience in Kubernetes and container orchestration for enterprise-level workloads
 </li>
 <li>
 Advanced CI/CD pipeline design, automation, monitoring, and optimisation
 </li>
 <li>
 Cross-functional collaboration with global teams and vendors in a complex digital operations environment
 </li>
 <li>
 Techniques for building resilient, scalable application platforms and refining operational processes
 </li>
 <li>
 Strengthening IT service management and incident-resolution capabilities in high-demand environments
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

DevOps Engineer (VOIS)

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a DevOps Engineer to deliver global IT integration and operational support across private cloud environments, focusing on Kubernetes-led application hosting. The individual will contribute to building, maintaining, and optimising a production‑ready platform designed to support applications for multiple Vodafone markets worldwide. The role involves ensuring high availability, stability, and performance of applications and CI/CD pipelines, supporting seamless lifecycle management, and collaborating with cross‑functional teams and vendors.
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Ensure the stability, availability, and reliability of applications, infrastructure, and CI/CD pipelines across all environments
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 Lead system migrations, upgrades, and integrations, selecting appropriate tools, automation methods, and deployment approaches
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 Own incident and problem resolution, prioritising according to SLA impact and business criticality
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 Define, promote, and implement DevOps best practices, including monitoring, automation, documentation, and knowledge sharing
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 Collaborate with internal teams and external vendors to manage escalations, address technical issues, and support continuous improvement initiatives
 
 
 
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 Who You Are
 
 
 
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 Experienced in system integration and DevOps tool deployment, including Kubernetes, Docker, and APIGEE
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 Able to manage migration and upgrade activities with full ownership and adherence to release requirements
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 Skilled in service management, incident handling, and prioritising multiple cases based on agreed SLAs
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 Capable of maintaining application and server availability across UNIX and Windows environments while troubleshooting databases and application components
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 Familiar with Jira, Confluence, GitHub, microservices architecture, Nexus, SonarQube, and AWS (advantageous)
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 Knowledgeable in UNIX/Linux administration, DNS, proxy configurations, and connectivity methods
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 Possesses foundational software or web development understanding and ITIL principles, with Remedy experience considered a plus
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 Proactive in updating technical documentation and contributing to team knowledge bases
 
 
 
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 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
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 The opportunity to work on large‑scale, modern DevOps ecosystems supporting global applications used across Vodafone markets
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 Practical experience with Kubernetes, automation tooling, and high‑availability environments
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 Exposure to continuous improvement initiatives, allowing you to contribute to tooling innovations and operational enhancements
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 A collaborative, learning‑focused environment that supports professional development and technical growth
 
 
 
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 What Skills You Will Learn
 
 
 
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 Advanced Kubernetes orchestration for high‑demand enterprise workloads
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 CI/CD optimisation techniques across distributed environments
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 Cross‑functional collaboration with global teams and vendors
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 Enhanced incident and problem‑management skills within mission‑critical applications
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 Broader exposure to private cloud operations, monitoring, and automation frameworks
 
 
 
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 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
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 LinkedIn: https://www.linkedin.com/company/vois/
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 Facebook: https://www.facebook.com/voisglobal
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 Instagram: https://www.instagram.com/voisglobal/
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 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
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Senior DevOps Engineer (VOIS)

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