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technical support engineer- mechatronics

it service desk technical support engineer

Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

Kraft Heinz

<div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><p>Kraft Heinz is looking for <b>Utilities &amp; Reliability Engineer </b>who is leading proactive approach that reduces workplace hazards and risks and creates a safe and healthy workplace for yourself and your colleagues. To co-operate with your employer, making sure you get proper training and demonstrate excellent compliance and behavior that supports Kitt Green Environment, Health and Safety policies and procedures
</p><p></p><p><b>Responsibilities
</b></p><ul><li>Improve asset reliability across the different areas of the site by driving the introduction of best practices, standards and new ways of working for the maintenance team
</li><li>Lead the implementation of Reliability Centered Maintenance, Total Productive Maintenance, Quantitative Preventive Maintenance and Condition Based Maintenance methodologies, tools and techniques
</li><li>Support the maintenance team in the implementation of the Kraft Heinz Management System, including review and improvement of maintenance strategies and asset care
</li><li>Lead the creation of engineering standards with the goal of improving asset reliability and cost reduction
</li><li>Provide technical support to the operations and engineering teams, liaising with external service providers when necessary
</li><li>Lead collection and analysis of asset performance data and KPIs to guide improvement plans across the site
</li><li>adhere to Safety and Quality standards, behaving as role model for the engineering teams
</li><li>Be the subject matter expert for asset performance and reliability within area of responsibility
</li><li>Own specific asset reliability improvement plans
</li><li>Generate asset performance and maintenance reports as required
</li><li>Ensure all site standards for parts and installations are up to date and adhere to industry best practices
</li><li>Support management of external service providers
</li><li>Support the development of the site maintenance planning process
</li><li>Complete fault diagnosis and provide technical guidance with hands on approach when required
</li></ul><p><b>Experience
</b></p><ul><li>Bachelor&rsquo;s degree in engineering
</li><li>3-5 relevant working experience in industrial operations
</li><li>Experience in CMMS (Computerized Maintenance Management Systems)
</li><li>Experience in Total Productive Maintenance methodology, Reliability Centered Maintenance, Condition Based Maintenance practices, Failure Modes, Effects and Criticality Analysis (FMECA) analysis and asset care optimization strategy are desired
</li><li>Experience with continuous improvement, problem solving and root cause analysis tools, such as PDCA (Plan, Do, Check, Act), Ishikawa and 5W1H
</li><li>Strong analytical skills, a keen attention to detail
</li><li>A forward thinker who demonstrates a &lsquo;can-do&rsquo; and ownership attitudes
</li><li>Has excellent communication and written skills
</li><li>Computer literate with solid understanding of MS Excel
</li></ul><h2 class="jobSectionHeader"><b>Location(s)
</b></h2>6 October Factory<br>
<p></p><br>
<p><br>
<b>Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority </b><b>Groups/Women/Veterans/Individuals </b><b>with Disabilities/Sexual Orientation/Gender Identity and other protected classes </b><b>.</b></p></div>

Utilities & Reliability Engineer

VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 <br/>
 <br/>
 #VOIS #BeUnrivalled #CreateTheFuture
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services
  </li>
  <li>
   Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments
  </li>
  <li>
   Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls
  </li>
  <li>
   Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services
  </li>
  <li>
   Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement
  </li>
  <li>
   Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity
  </li>
  <li>
   Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements
  </li>
  <li>
   Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies
  </li>
  <li>
   Contribute to operational planning, budget management, service investment forecasting, and business continuity activities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Computer Science, or a related technical discipline.
  </li>
  <li>
   Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.
  </li>
  <li>
   Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server
  </li>
  <li>
   technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services
  </li>
  <li>
   Experience with vulnerability management, configuration management, automated deployment, and information security controls
  </li>
  <li>
   Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements
  </li>
  <li>
   Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.
  </li>
  <li>
   Comfortable working within an on-call support model and collaborating across international teams and cultures when required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Not a perfect fit?
  <br/>
  <br/>
 </strong>
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 <br/>
 <br/>
 <strong>
  What's In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to lead security and infrastructure services that support large-scale global business operations
  </li>
  <li>
   Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments
  </li>
  <li>
   Experience influencing service strategy, operational excellence, and business continuity initiatives
  </li>
  <li>
   Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact
  </li>
  <li>
   Participation in global projects that drive innovation, security maturity, and service transformation
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Skills You Will Learn
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced cyber security governance and enterprise risk management
  </li>
  <li>
   Large-scale infrastructure operations and service reliability management
  </li>
  <li>
   Strategic stakeholder engagement and customer-centric service delivery
  </li>
  <li>
   Security incident management, crisis response, and business continuity practices
  </li>
  <li>
   IT service management, operational governance, and continuous improvement methodologies
  </li>
  <li>
   Leadership and team development within complex global environments
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  VOIS Equal Opportunity Employer Commitment
  <br/>
  <br/>
 </strong>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 <br/>
 <br/>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 <br/>
 <br/>
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 <br/>
 <br/>
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 <br/>
 <br/>
 <strong>
  Alert
  <br/>
  <br/>
 </strong>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 <br/>
 <br/>
 #JDEnhancedByTARA
 <br/>
 <br/>
 <strong>
  Follow us on social media
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LinkedIn: VOIS LinkedIn
  </li>
  <li>
   Facebook: VOIS Facebook
  </li>
  <li>
   Instagram: VOIS Instagram
  </li>
  <li>
   You can also chat with our employees to learn more about our projects: Employee Network
  </li>
 </ul>
</div>


Infrastructure Technical Lead Security (VOIS)

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><div>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><p>
Role:</p><ul><li>
Managing a team of business analysts for fintech products and services.</li><li>
Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li><li>
Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company&rsquo;s strategy and main goals.</li><li>
Ensures E2E responsibility for the business goals to be met by the project&rsquo;s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li><li>
Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li><li>
 Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li><li>
Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li><li>
Supports the Agile methodology by identifying developments suitable for squad operation.</li><li>
Creates Request For Proposal /EPIC/User Story material.</li><li>
Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li><li>
Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li><li>
Work closely with finance /Insights team to reach to best reporting model.</li><li>
Maintain all product development plan [Technical and business ] with internal and external vendors.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><p>
Core competencies, knowledge, and experience:</p><ul><li>
6+ years in business analysis or equivalent</li><li>
Excellent knowledge of the agile methodology</li><li>
Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>
Proven experience in eliciting requirements</li><li>
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>
Strong written and verbal communication skills including technical writing skills in English</li><li>
Strong project management skills and multitasking.</li><li>
Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe&reg; Product Owner (PO)) is plus</li><li>
Ability to write concise and clear</li><li>
Ability to lead and actively participate in team and client meetings</li></ul><p>
Must have technical/professional qualifications:</p><ul><li>
Engineering graduate</li><li>
Ability to learn new technologies quickly and efficiently</li></ul><ul><li>
Excellent communication skills, both written and verbal,</li><li>
Excellent time management with a strong sense of urgency.</li></ul><ul><li>
Strong relationship building skills.</li><li>
Innovative and decision-making skills</li><li>
Conflict management.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

FS Business Analysis, Assoc. Manager

<div>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 Serve as the Architecture and Design Authority across IT and FinTech, driving the design and governance of scalable, secure, and innovative solutions across Payments, Cards, BNPL, Savings, and Insurance domains. Align technology roadmaps with Vodafone Group strategy, translate business needs into technical solutions, resolve architectural challenges, and lead the adoption of modern, microservices-based architectures to support business growth and operational excellence.
 <br/>
 <br/>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 Role:
 <br/>
 <br/>
 <ul>
  <li>
   Act as architecture and design authority across IT-FS organization.
  </li>
  <li>
   Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines
  </li>
  <li>
   Responsible of designing full-edged solutions for the below Services:Cards, Tokenization, Soft POS, Payments, Settlement &amp; Recon, BNPL, Savings &amp; Insurance
  </li>
  <li>
   In charge of resolving Technology disagreements among different IT teams
  </li>
  <li>
   Responsible of auditing/review IT processes and solution.
  </li>
  <li>
   Instruct/follow up on delivery teams to modify them according to IT strategy
  </li>
  <li>
   Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS
  </li>
  <li>
   Translate the business requirements into technology requirements
  </li>
  <li>
   Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products &amp; Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies
  </li>
  <li>
   Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized
  </li>
  <li>
   Authorized to take necessary decisions to resolve technical conflicts among different delivery functions
  </li>
  <li>
   Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements
  </li>
  <li>
   Develops detailed programming instructions to solve business problems through automation support
  </li>
  <li>
   Craft the code standards for our products
  </li>
  <li>
   Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions
  </li>
  <li>
   Create and maintain the architecture documents
  </li>
  <li>
   Provide technical guidance to development teams.
  </li>
  <li>
   Building FinTech platform and make use of microservices architecture
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Not a perfect fit?
  <br/>
  <br/>
 </strong>
 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
 <br/>
 <br/>
 <strong>
  What's In It For You
  <br/>
  <br/>
 </strong>
 Core competencies, knowledge and experience:
 <br/>
 <br/>
 <ul>
  <li>
   Engineering or computer science Bachelor degree
  </li>
  <li>
   Engineering master degree is a plus
  </li>
  <li>
   At least 5+ years technical experience in IT
  </li>
  <li>
   Fintech and Payments experience
  </li>
  <li>
   Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation
  </li>
  <li>
   Software engineering and Design-Patterns
  </li>
  <li>
   Microservices architecture &amp; distributed systems
  </li>
  <li>
   Proven Business acumen/Solid business analysis skills
  </li>
  <li>
   Must have worked in at least 2 different Technology areas before
  </li>
  <li>
   Vendor background is a plus
  </li>
  <li>
   Solid development/database knowledge
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Must have technical / professional qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Strong decision making/leadership capabilities
  </li>
  <li>
   Strong problem-solving skills
  </li>
  <li>
   Helicopter view identifying key information and patterns
  </li>
  <li>
   Innovativeness and ability to generate viable alternatives out of challenging situations
  </li>
  <li>
   Proven ability to work in virtual teams
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 <br/>
 <br/>
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 <br/>
 <br/>
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
 <br/>
 <br/>
 Together we can.
</div>


FS Architecture & Design, Tech Lead

Agoda

<div>
 <strong>
  About Agoda
  <br/>
  <br/>
 </strong>
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 <br/>
 <br/>
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 <br/>
 <br/>
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 <br/>
 <br/>
 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 Secure Cloud Deployment:
 <br/>
 <br/>
 <ul>
  <li>
   Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
  </li>
  <li>
   Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
  </li>
  <li>
   Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
  </li>
  <li>
   Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
  </li>
  <li>
   Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
  </li>
  <li>
   Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
  </li>
  <li>
   Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years of experience in security engineering, cloud security, or platform engineering roles.
  </li>
  <li>
   Hands-on experience securing production workloads in AWS and GCP.
  </li>
  <li>
   Strong experience designing and securing Infrastructure as Code using Terraform.
  </li>
  <li>
   Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
  </li>
  <li>
   Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
  </li>
  <li>
   Experience embedding security controls into CI/CD pipelines.
  </li>
  <li>
   Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
  </li>
  <li>
   Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
  </li>
  <li>
   Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
  </li>
  <li>
   Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
   <br/>
   <br/>
  </li>
 </ul>
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 <br/>
 <br/>
 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 <br/>
 <br/>
 <strong>
  Discover More About Working At Agoda
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Agoda Careers https://careersatagoda.com
  </li>
  <li>
   Facebook https://www.facebook.com/agodacareers/
  </li>
  <li>
   LinkedIn https://www.linkedin.com/company/agoda
  </li>
  <li>
   YouTube https://www.youtube.com/agodalife
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 <br/>
 <br/>
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 <br/>
 <br/>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 <br/>
 <br/>
</div>


Security Engineer (Bangkok Based, Relocation Support)

Explore 45+ It service desk technical support engineer in Giza this August. Find roles across top companies and apply now to boost your career.