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Kraft Heinz

<div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><p>Kraft Heinz is looking for <b>Utilities &amp; Reliability Engineer </b>who is leading proactive approach that reduces workplace hazards and risks and creates a safe and healthy workplace for yourself and your colleagues. To co-operate with your employer, making sure you get proper training and demonstrate excellent compliance and behavior that supports Kitt Green Environment, Health and Safety policies and procedures
</p><p></p><p><b>Responsibilities
</b></p><ul><li>Improve asset reliability across the different areas of the site by driving the introduction of best practices, standards and new ways of working for the maintenance team
</li><li>Lead the implementation of Reliability Centered Maintenance, Total Productive Maintenance, Quantitative Preventive Maintenance and Condition Based Maintenance methodologies, tools and techniques
</li><li>Support the maintenance team in the implementation of the Kraft Heinz Management System, including review and improvement of maintenance strategies and asset care
</li><li>Lead the creation of engineering standards with the goal of improving asset reliability and cost reduction
</li><li>Provide technical support to the operations and engineering teams, liaising with external service providers when necessary
</li><li>Lead collection and analysis of asset performance data and KPIs to guide improvement plans across the site
</li><li>adhere to Safety and Quality standards, behaving as role model for the engineering teams
</li><li>Be the subject matter expert for asset performance and reliability within area of responsibility
</li><li>Own specific asset reliability improvement plans
</li><li>Generate asset performance and maintenance reports as required
</li><li>Ensure all site standards for parts and installations are up to date and adhere to industry best practices
</li><li>Support management of external service providers
</li><li>Support the development of the site maintenance planning process
</li><li>Complete fault diagnosis and provide technical guidance with hands on approach when required
</li></ul><p><b>Experience
</b></p><ul><li>Bachelor&rsquo;s degree in engineering
</li><li>3-5 relevant working experience in industrial operations
</li><li>Experience in CMMS (Computerized Maintenance Management Systems)
</li><li>Experience in Total Productive Maintenance methodology, Reliability Centered Maintenance, Condition Based Maintenance practices, Failure Modes, Effects and Criticality Analysis (FMECA) analysis and asset care optimization strategy are desired
</li><li>Experience with continuous improvement, problem solving and root cause analysis tools, such as PDCA (Plan, Do, Check, Act), Ishikawa and 5W1H
</li><li>Strong analytical skills, a keen attention to detail
</li><li>A forward thinker who demonstrates a &lsquo;can-do&rsquo; and ownership attitudes
</li><li>Has excellent communication and written skills
</li><li>Computer literate with solid understanding of MS Excel
</li></ul><h2 class="jobSectionHeader"><b>Location(s)
</b></h2>6 October Factory<br>
<p></p><br>
<p><br>
<b>Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority </b><b>Groups/Women/Veterans/Individuals </b><b>with Disabilities/Sexual Orientation/Gender Identity and other protected classes </b><b>.</b></p></div>

Utilities & Reliability Engineer

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  We Are PepsiCo
  <br/>
  <br/>
 </strong>
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 <br/>
 <br/>
 <strong>
  Guiding Vision and Regional Impact
  <br/>
  <br/>
 </strong>
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 <br/>
 <br/>
 <strong>
  Empowering Our People and Communities
  <br/>
  <br/>
 </strong>
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 <br/>
 <br/>
 <strong>
  Diversity and Inclusion Commitment
  <br/>
  <br/>
 </strong>
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Production
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on the execution of the daily production plan &amp; monitor the true efficiency &amp; net efficiency
  </li>
  <li>
   Monitor the water usage, Energy &amp; waste of the PL and ensure meeting set KPIs for both
  </li>
  <li>
   Communicate machine downtime on spot
  </li>
  <li>
   Fill in the daily M&amp;W production report
  </li>
  <li>
   Request &amp; receive the production raw &amp; pack material on SAP and deliver finished good to the warehouse
  </li>
  <li>
   Follow up the production line cleanliness before/after &amp; during production shift
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Autonomous Maintenance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute production line autonomous maintenance (Cleaning, Inspection, Lubrication, Tightening)
  </li>
  <li>
   Own work order process from Autonomous maintenance on SAP PM
  </li>
  <li>
   own the production line lubrication map &amp; follow up on the inspection/ Tightening list per machine
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preventive Maintenance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the line Preventive Maintenance Tech with setting &amp; executing the monthly PM plan/line
  </li>
  <li>
   execute actions for corrective &amp; preventive maintenance tasks via PM techs &amp; OM
  </li>
  <li>
   Ensure the production line preventive maintenance compliance via own PM techs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Trouble shooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on the production line minor mechanical stoppages trouble shooting (0-30Min)
  </li>
  <li>
   Escalate major mechanical stoppages to concerned mechanical engineer (30Min+)
  </li>
  <li>
   Partner with mechanical engineer in root cause analysis
  </li>
  <li>
   Escalate both minor &amp; major electric breakdowns to electric engineer
  </li>
  <li>
   Ensure production line restart in stable condition after failure
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Planned maintenance/overhaul
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   supervise maintenance action plan as per timelines &amp; accountabilities
  </li>
  <li>
   report daily progress to maintenance team
  </li>
  <li>
   Ensure Implementation of CQV to enable line restart in a stable condition&rsquo;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Spare parts
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Alert mechanical engineer with consumable spare parts minimum stock
   <br/>
   <br/>
  </li>
 </ul>
 With own team:
 <br/>
 <br/>
 <ul>
  <li>
   Develop and train own operate maintain technicians to continuously meet set KPIs
  </li>
  <li>
   Monitor the outsourced labor on line to ensure performing assigned tasks as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as a circle leader as part of the TPM (AM agenda in plant)
  </li>
  <li>
   Meet the set KPIs for all plant&rsquo;s audit (AIB/ GESMS)
  </li>
  <li>
   Follow and apply all quality, food safety, EHS guidelines and policies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engineering graduate
  </li>
  <li>
   From 0-1 year of experience
  </li>
  <li>
   English language &amp; computer fluency
  </li>
  <li>
   Trouble shooting skills
  </li>
  <li>
   Basic leadership skills
  </li>
  <li>
   Ability to work with diverse cultures
  </li>
 </ul>
</div>


Production Shift leader

Gleeds

<div></div><div><ul><li><div><div><div><div>About The Role
</div><div><p>We are seeking a highly experienced Senior Planning Engineer to join our dynamic construction team. In this pivotal role, you will lead the planning, scheduling, and coordination efforts for large-scale residential and urban development projects.
</p><p>The Senior Planning Engineer will play a pivotal role in the successful delivery of major construction projects. The role involves full management of interconnected detailed project schedules, ensuring all work is planned and executed efficiently and on time. The Senior Planning Engineer will collaborate closely with project managers, design manager, construction manager and other site personnel to coordinate all aspects of project delivery distributed through multi parallel packages, from inception to completion.</p>
<p>Work location: Site Based at Sheikh Zayed, Giza</p>
</div><div><p>Responsibilities include but are not limited to:</p>
<div><ul><li>Manage comprehensive project schedules using recognized planning software (i.e. Primavera P6).</li>
<li>Review and approve Contractors&rsquo; detailed schedules, work breakdown structures (WBS), and project plans.</li>
<li>Monitor project progress, identify risks, and propose mitigation strategies to ensure timely completion of milestones.</li>
<li>Lead planning activities ensuring all statutory and contractual requirements are met.</li>
<li>Coordinate with design, procurement, and construction teams to ensure proper integration of all project activities within the schedule.</li>
<li>Prepare regular project reports, including forecasts, progress updates, and resource analysis for senior management and stakeholders.</li>
<li>Analyse delays and review extension of time claims in cooperation with contract administrator(s) and project manager.
</li><li>Mentor and support junior planning engineers and contribute to continuous improvement initiatives.</li>
</ul></div></div></div></div></div></li><div></div><li><div><div><div><div><ul><li>Bachelor&rsquo;s degree in civil engineering, Construction Management, or a related discipline (essential).</li>
<li>Minimum 10 years&rsquo; experience in planning and scheduling within the construction industry, with a proven track record on residential and urban development projects.</li>
<li>Expert user of planning and scheduling software such as Primavera P6.</li>
<li>Solid understanding of construction methodologies, sequencing, and best practices in residential and urban development.</li>
<li>Demonstrable experience in preparing, monitoring, and updating project schedules throughout the project lifecycle.</li>
<li>Strong analytical and problem-solving skills, with the ability to foresee project risks and propose effective solutions.</li>
<li>Excellent communication and interpersonal skills, with experience working in multidisciplinary teams.</li>
<li>Proven ability to manage multiple projects and priorities in a fast-paced environment.</li>
<li>Experience in delay analysis, claims preparation / review, and contract administration is highly desirable.</li><br>
</ul></div></div></div></div></li><div></div><li><div><div><div><p><b>About us</b></p>
<p>A world of opportunity</p>
<p>Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people &ndash; colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose.</p>
<p>With over 75 offices across the globe, you&rsquo;ll become part of a truly global team that isn&rsquo;t restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we&rsquo;re committed to the success of our people, clients and communities &ndash; giving everyone a safer and more sustainable place to live, work and thrive.</p>
<p>Our values underpin what we stand for and how we work:</p>
<ul><li>Professionalism with personality</li>
<li>Excellence with humility</li>
Innovation with agility<br>
<li>
<br>
<br>
</li></ul><p></p><p><b>We&rsquo;re an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender.</b></p>
<p><b>We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual.</b></p>
<p><b>Gleeds is a Great Place to Work certified employer.</b></p>
<div><b>#LI-SM1 #LI-Onsite</b></div></div></div></div></li></ul></div><p></p>

Senior Planning Engineer

Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
JOB PURPOSE:.<br>
To execute and implement the assigned changes and tasks related to applications in domain from both technical and functional perspectives.</p>
<p>Description<br>
Functional<br>
1.Perform the assigned project technical tasks related to applications in domain and report any risks that may affect the project deliverables.<br>
2.Handle the in scope applications updates, upgrades and certifications over test environment to ensure that applications are up to date and fully supported &ndash; with involvement of Test Environment Management support whenever needed.<br>
3.Work closely with technical vendors to gain the required knowledge and the understanding of the applications in domain.<br>
Problem Management<br>
4.Provide the needed support related to the applications in domain to the dedicated production support team to address production crisis without direct access to production environment.<br>
Policies, Processes and Procedures<br>
5.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br>
Compliance<br>
6.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<br>
Day- to-day operations<br>
7.Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.<br>
</p>
</div><div></div><div>Qualifications<div></div><p><br>
Qualifications &amp; Experience<br>
 Bachelor&rsquo;s degree in Engineering, Computer science or equivalent<br>
 2-4 years of experience in Information Technology.<br>
 Banking experience is an added value</p>
<p>Skills<br>
 Very good command of English (writing and spoken).<br>
 Good analytical and technical design skills.</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

CORE BANKING SPECIALIST

Orascom Investment Holding

<div>
 <strong>
  Position: AV&amp;L Show Operator
  <br/>
  <br/>
 </strong>
 <strong>
  Organization:
 </strong>
 OSL for Entertainment Projects
 <br/>
 <br/>
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 <br/>
 <br/>
 <strong>
  LinkedIn account:
 </strong>
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  The
  <strong>
   AV&amp;L Show Operator
  </strong>
  is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Nightly Show Operations &amp; Cue Execution
  </li>
  <li>
   Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
  </li>
  <li>
   Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
  </li>
  <li>
   Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
  </li>
  <li>
   Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  2. Pre-Show Preparation &amp; Enclosure Oversight
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
  </li>
  <li>
   Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
  </li>
  <li>
   Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  3. Preventive Maintenance &amp; Basic Troubleshooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
  </li>
  <li>
   Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
  </li>
  <li>
   First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
  </li>
  <li>
   Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  4. Status Reporting, Shift Handovers &amp; Team Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
  </li>
  <li>
   Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
  </li>
  <li>
   Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  5. Special Events &amp; Infrastructure Restoration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
  </li>
  <li>
   System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
  </li>
  <li>
   Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  6. Translation System &amp; General Safety Discipline
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
  </li>
  <li>
   Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
  </li>
  <li>
   Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
  </li>
  <li>
   Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
  </li>
  <li>
   Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
   <br/>
  </li>
 </ul>
</div>


AV&L Show Operator

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

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