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information technology technical support

it support analyst

Khalid Pup Tech

<p><b>Key Responsibilities</b></p><p><i>We are seeking a skilled IT Support Analyst to deliver reliable technical support and operational IT services across our Muscat operations. The role combines hands‑on troubleshooting, systems administration tasks and stakeholder‑facing support to ensure high availability and user productivity.</i></p><p>Primary responsibilities</p><ul><li>Act as second‑line support for escalated incidents from the helpdesk: diagnose and resolve desktop, application, network and endpoint issues.</li><li>Manage user accounts, permissions and group policies in Active Directory/Azure AD; administer Microsoft 365 services.</li><li>Support endpoint management including imaging, patching, software deployment and device lifecycle management (Intune/SCCM or equivalent).</li><li>Troubleshoot network connectivity, VPN, printers and common infrastructure issues; liaise with networking teams for complex incidents.</li><li>Perform system health checks, monitoring, log analysis and incident remediation; participate in change windows and maintenance activities.</li><li>Maintain and improve runbooks, knowledgebase articles and operational documentation.</li><li>Assist with application support, deployments, integrations and basic scripting/automation (PowerShell).</li><li>Support IT asset management, procurement and vendor coordination.</li><li>Provide technical guidance to helpdesk staff and perform user training as required.</li><li>Participate in on‑call rota and provide timely responses to critical incidents and outages.</li></ul><p>Required qualifications &amp; skills</p><ul><li>2+ years&rsquo; experience in IT support, systems administration or analyst role.</li><li>Strong troubleshooting skills across Windows desktop/server environments and Microsoft 365; macOS experience advantageous.</li><li>Practical experience with Active Directory/Azure AD, Group Policy, Intune/SCCM and common enterprise tools.</li><li>Working knowledge of networking fundamentals (TCP/IP, DHCP, DNS), VPNs and printer systems.</li><li>Basic scripting/automation skills (PowerShell or similar) and familiarity with ITSM/ticketing platforms (ServiceNow, Zendesk or equivalent).</li><li>Good analytical, documentation and communication skills in English; Arabic advantageous.</li><li>Relevant certifications (Microsoft, CompTIA Network+/A+, ITIL Foundation) desirable.</li><li>Legal right to work in Oman and ability to travel to Muscat sites as required.</li></ul><p>What we offer</p><ul><li>Competitive Oman‑market salary and benefits.</li><li>Professional development and certification support.</li><li>Clear progression paths to senior systems, network or security roles and exposure to regional IT projects.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: RO25.200 - RO50.200 per hour</p><p>Work Location: On the road</p>

IT support analyst

Classera

<div>
 The
 <strong>
  Senior Business Analyst
 </strong>
 plays a pivotal role in bridging the gap between strategic business objectives and technical execution. This role is dedicated to analyzing complex business challenges, identifying high-value opportunities for optimization, and providing actionable recommendations that align with the organization&rsquo;s long-term growth strategy. The Senior Business Analyst functions as a trusted advisor to senior leadership, a collaborator with cross-functional teams, and a guide for translating business needs into technical solutions.
 <br/>
 <br/>
 This position requires the ability to evaluate and interpret large amounts of business data, processes, and workflows, then turn insights into concrete recommendations. The Senior Business Analyst ensures that organizational initiatives are supported with robust analysis, well-defined requirements, and effective stakeholder engagement. Operating at the intersection of business strategy and technology, the Senior Business Analyst supports both the delivery of projects and the advancement of operational excellence across the enterprise.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Business Requirements Gathering and Documentation
  </li>
  <li>
   Lead the end-to-end collection, clarification, and documentation of business requirements for complex, high-impact projects spanning multiple departments or regions.
  </li>
  <li>
   Partner with stakeholders across business units to ensure requirements are accurately defined, prioritized, and agreed upon.
  </li>
  <li>
   Translate strategic objectives into detailed functional and non-functional requirements, ensuring alignment with organizational goals.
  </li>
  <li>
   Produce clear, structured documentation such as requirements specifications, use cases, user stories, and acceptance criteria that can be easily understood by technical and non-technical stakeholders.
  </li>
  <li>
   Business Process Evaluation and Optimization
  </li>
  <li>
   Assess existing business processes, systems, and workflows to identify inefficiencies, bottlenecks, and improvement opportunities.
  </li>
  <li>
   Facilitate re-engineering initiatives that streamline processes, eliminate redundancies, and drive measurable operational improvements.
  </li>
  <li>
   Develop process models, workflow diagrams, and performance dashboards to map current and future-state processes.
  </li>
  <li>
   Collaborate with process owners and subject matter experts to ensure recommended improvements are realistic, cost-effective, and aligned with best practices.
  </li>
  <li>
   Solution Design and Support
  </li>
  <li>
   Work closely with IT teams, solution architects, and vendors to validate proposed solutions against documented business requirements.
  </li>
  <li>
   Actively contribute to solution design workshops by offering insights from both a business and user perspective.
  </li>
  <li>
   Support development and testing phases by clarifying requirements, resolving ambiguities, and validating deliverables against agreed specifications.
  </li>
  <li>
   Ensure that proposed solutions are scalable, sustainable, and capable of meeting both current and future business demands.
  </li>
  <li>
   Stakeholder Engagement and Facilitation
  </li>
  <li>
   Act as the primary liaison between business users, technical teams, and external partners to ensure alignment on objectives, scope, and deliverables.
  </li>
  <li>
   Facilitate workshops, focus groups, and one-on-one sessions with stakeholders to gather feedback, address concerns, and refine solutions.
  </li>
  <li>
   Build strong relationships with senior leadership and functional heads to ensure their strategic needs are reflected in project outcomes.
  </li>
  <li>
   Manage stakeholder expectations by providing clear communication, realistic timelines, and proactive updates on project progress.
  </li>
  <li>
   Data Analysis and Business Case Development
  </li>
  <li>
   Conduct in-depth data analysis to identify trends, measure performance, and evaluate potential solutions.
  </li>
  <li>
   Utilize tools such as Excel, SQL, and business intelligence platforms to generate insights that inform decision-making.
  </li>
  <li>
   Build robust business cases and feasibility studies that articulate the value, risks, costs, and benefits of proposed initiatives.
  </li>
  <li>
   Present findings and recommendations in a way that is accessible to both technical and non-technical audiences, ensuring decision-makers have the information they need to act with confidence.
  </li>
  <li>
   Reporting and Communication
  </li>
  <li>
   Prepare comprehensive reports, presentations, and dashboards for senior management, highlighting progress, risks, and opportunities.
  </li>
  <li>
   Ensure all project-related communication is clear, concise, and tailored to the audience&mdash;whether executives, project managers, or technical staff.
  </li>
  <li>
   Develop standardized templates and reporting mechanisms that enhance transparency and consistency across projects.
  </li>
  <li>
   Serve as a thought partner to leadership by providing insights on market trends, industry benchmarks, and organizational performance.
  </li>
  <li>
   Mentorship and Team Development
  </li>
  <li>
   Provide mentorship, guidance, and coaching to junior business analysts and other team members.
  </li>
  <li>
   Share knowledge of best practices, tools, and methodologies to uplift the overall capability of the analysis function.
  </li>
  <li>
   Lead by example in stakeholder management, analytical rigor, and professional conduct.
  </li>
  <li>
   Support the professional development of team members by creating opportunities for learning and growth.
  </li>
  <li>
   Continuous Learning and Industry Awareness
  </li>
  <li>
   Stay informed on industry trends, best practices, and emerging technologies relevant to business analysis and digital transformation.
  </li>
  <li>
   Participate in professional communities, attend relevant seminars/webinars, and engage with thought leadership material.
  </li>
  <li>
   Proactively suggest innovative approaches and tools that can enhance Classera&rsquo;s business analysis practices.
  </li>
  <li>
   Ensure that personal knowledge and skills remain current, enabling the delivery of high-quality, future-ready solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Information Technology, Computer Science, or a related discipline.
  </li>
  <li>
   Master&rsquo;s degree (MBA or equivalent) is highly desirable, reflecting advanced business and analytical knowledge.
  </li>
  <li>
   Strong academic grounding in business process analysis, organizational behavior, information systems, or project management.
  </li>
  <li>
   Formal certifications (such as CBAP, PMI-PBA, or Agile BA) are considered an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 5&ndash;7 years of professional experience as a Business Analyst, with at least 2 years in a senior or lead capacity.
  </li>
  <li>
   Demonstrated track record of leading large-scale or complex business analysis projects across multiple functions or geographies.
  </li>
  <li>
   Proven success in eliciting, documenting, and managing requirements for technology-enabled transformation initiatives.
  </li>
  <li>
   Hands-on experience in business process modeling, optimization, and re-engineering.
  </li>
  <li>
   Experience working in diverse industries such as EdTech, FinTech, or enterprise technology is preferred.
  </li>
  <li>
   Evidence of having delivered measurable improvements in efficiency, cost reduction, or user satisfaction as a direct result of business analysis work.
  </li>
 </ul>
</div>


Senior Business Analyst

NaurEmerald ITServices

<p><b>About the role</b><br/><b>Entry-level SOC analyst role responsible for 24/7 monitoring, initial triage, and escalation of security alerts using modern detection and response tools.</b></p><p>Key responsibilities</p><ul><li>Monitor alerts from SIEM, EDR, IDS/IPS, firewalls, cloud security tools, and other telemetry.</li><li>Triage and enrich security events: validate alerts, assess severity, and gather contextual data.</li><li>Escalate confirmed incidents to Tier 2 / Incident Response with evidence and recommended actions.</li><li>Execute playbooks and runbooks for common detections (malware, suspicious logins, lateral movement, data exfiltration).</li><li>Investigate logs, network flows, endpoint telemetry, and cloud activity to determine scope and impact.</li><li>Perform basic forensic collection and preserve artifacts per procedures.</li><li>Maintain accurate incident records in the ticketing/incident management system.</li><li>Ingest and apply threat intelligence: map IOCs, update watchlists, and tune detections.</li><li>Collaborate with IT Ops, Platform, and DevOps teams to remediate vulnerabilities and misconfigurations.</li><li>Participate in shift rotations for 24/7 SOC coverage and produce handover briefings.</li><li>Contribute to continuous improvement: refine playbooks, reduce false positives, and document lessons learned.</li><li>Adhere to security policies, compliance requirements, and data handling procedures.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Cybersecurity, Computer Science, IT, or equivalent; or relevant certifications/experience.</li><li>0&ndash;2 years in security monitoring, IT support, or network/endpoint administration.</li><li>Familiarity with SIEM (Splunk, Microsoft Sentinel, Elastic, or similar) and EDR (CrowdStrike, SentinelOne, Carbon Black, etc.).</li><li>Basic understanding of network protocols (TCP/IP, DNS, HTTP/S), host OS internals (Windows/Linux), and log analysis.</li><li>Knowledge of security concepts: authentication, IAM, encryption, malware types, and attack techniques (MITRE ATT&amp;CK desirable).</li><li>Comfortable with command-line tools, basic scripting (Python, PowerShell, or Bash), and query languages (KQL, SPL, Elastic DSL).</li><li>Strong analytical skills, attention to detail, and ability to work under pressure.</li><li>Good communication skills in English; Arabic is a plus.</li><li>Willingness to work shifts (including nights) and participate in on-call rotations.</li></ul><p>Preferred (not required)</p><ul><li>Certifications: CompTIA Security+, CySA+, CEH, or SOC-specific credentials.</li><li>Experience with cloud security monitoring (AWS/Azure/GCP) and cloud-native logging.</li><li>Familiarity with SOAR platforms (Cortex XSOAR, Splunk SOAR) and threat intelligence tools.</li><li>Prior exposure to incident response, malware analysis, or digital forensics.</li></ul><p>What we offer</p><ul><li>Competitive Oman-market salary and benefits.</li><li>Training, mentorship, and certification support.</li><li>Career progression to Tier 2/Incident Responder, Threat Hunter, or SOC Engineer roles.</li><li>Modern tools and a collaborative SOC environment with hybrid work options.</li></ul><p>Job Type: Full-time</p><p>Pay: RO19.000 - RO30.000 per hour</p><p>Expected hours: 40 per week</p><p>Work Location: On the road</p>

Cybersecurity Analyst (Tier 1 / SOC Analyst)

<div><p>At EY, we&rsquo;re all in to shape your future with confidence.</p><p></p><p><br>
We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
</p><p></p><p>Join EY and help to build a better working world.</p><p></p><p><b><br>
The opportunity</b></p><p></p><p><br>
Strategy &amp; Transactions (SaT) is recruiting for a Valuation Analyst to assist our clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You&rsquo;ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p></p><p><b><br>
Your key responsibilities</b></p><p></p><p><br>
As a Valuation Analyst, you'll make technical contributions to valuation client engagements and internal projects. You'll gain a thorough understanding of the target business and its market, and of clients' issues, performing research and analysis of the target's industry and of quoted companies operating in that sector. You'll deal with day-to-day queries raised by clients and will attend internal and external meetings relating to the assignment.</p><p></p><p><br>
You'll perform valuation calculations and analyses, as well as being involved in drafting presentations and reports, formulating views on value, presenting conclusions to the rest of the team and contributing to the presentations of our work and findings to the client.</p><p><b>
Skills and attributes for success</b></p><p>
Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p></p><p><b><br>
Qualifications &amp; Experience</b></p><br>
<p></p><ul><li>
A bachelor's degree in finance, economics, accounting or business and at least 1 year of related business valuation work experience</li><li>
Financial modelling skills including experience building models from scratch.</li><li>
Demonstrated record of solving complex problems and completing challenging projects</li></ul><p></p><p><b><br>
Ideally you&rsquo;ll also</b></p><p><br>
</p><ul><li>Have previous valuation experience in professional services/Big 4 Firm</li><li>
Have spent time working in a consulting environment</li><li>
Have financial modelling experience</li><li>
Made an achievement of or significant progress towards a CFA;</li></ul><p></p><p><b><br>
What we look for</b></p><p></p><p><br>
We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients&rsquo; goals.</p><p></p><p><b><br>
What we offer you</b></p><p><b><br>
</b></p><p>At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p></p><p><br>
Are you ready to shape your future with confidence? Apply today.</p><p></p><p><br>
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p></p><p><b><br>
EY </b>| Building a better working world</p><p>
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p></p><p><br>
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p></p><p><br>
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p></p><p><br>
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></div>

Valuations & Business Modeling Analyst 2 - EY Parthenon - Muscat (Omani Talent)

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/12/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>In-progress
</div></div><div><p>Work Experience</p>
<div>Minimum professional experience in valuation is not less than 3 years, extensive experience in valuation
</div></div><div><p>Industry</p>
<div>Entertainment
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div></div><div><div>The role implies assessment of the monetary value (market value, fair value, realization value, etc.) of transportation assets (marine vessels, aircrafts &amp; vehicles or other in case of appearance) for various purposes including sales, chartering/ providing to clients by different products , insurance claims, legal disputes, and taxation.<br>
</div><div>
Responsibilities:</div><br>
<div></div>
Conducting valuations of transportation assets (marine vessels, aircrafts &amp; vehicles) using various methodologies, such as income-, market-, and asset-based approaches;<br>
<ul><li>
</li>
Monitoring of LTV values throughout the lifetime of assets;<br>
<li>
</li>
Verification of valuation reports provided by external appraisers;<br>
<li>
</li>
Performing financial analysis &amp; modeling using discounted cash flow (DCF) analysis, on the basis of financial statements, forecasts, and other relevant data;<br>
<li>
</li>
Performing dedicated market researches: reviewing industry surveys, detecting benchmarks, and economic trends to enhance relevance and precision of assessments;<br>
<li>
</li>
Establishment of cooperation with external evaluation companies in the countries of presence to prepare the necessary official reports or provide general market information;<br>
<li>
</li>
Reports preparation &amp; presentation: preparing comprehensive valuation reports based on available documentation that clearly present methodologies and findings;<br>
<li>
</li>
Compliance: Ensuring adherence to relevant regulations and professional standards, such as International Financial Reporting Standards (IFRS) or RICS Valuation Global Standards;<br>
<li>
</li>
Communicating with colleagues and external parties to collect information necessary for valuation;<br>
<li>
</li>
Conducting occasional physical on-site inspections of the assets (less than 10% of time);<br>
<li>
</li><li>
Performing ad-hoc tasks as requested by the line manager;<br>
<br>
<b>Skills</b><br>
</li>
Experience with financial modeling (discounted cash flow (DCF) analysis, market multiples, comparables, sensitivity analysis and relative valuation techniques) is a must;<br>
<li>
</li>
Experience in valuation of means of transport (vessels, aircrafts and/or vehicles) is essential;<br>
<li>
</li>
Openness to explore new markets and search for market pricing information<br>
<li>
</li>
Previous experience in valuation companies, insurance companies, investment or corporate banks, audit/consulting firms is beneficial;<br>
<li>
</li>
PC literate: MS Office &ndash; advanced user; knowledge of appraisal software, data analysis tools, and relevant industry databases is highly appreciated;<br>
<li>
</li>
Strong analytical, mathematical and critical thinking abilities;<br>
<li>
</li>
Excellent written and verbal communication skills;<br>
<li>
</li>
Good command of English, French and/or Spanish language is an advantage;<br>
<li>
</li>
Attention to detail;<br>
<li>
</li>
Broad outlook;<br>
<li>
</li><li>
Professional certification like Certified Valuation Analyst (CVA) or Accredited Valuation Analyst (AVA) is a plus;</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div>
Qualifications and Certifications:</div><br>
<div></div>
Minimum professional experience in valuation is not less than 3 years, extensive experience in valuation of means of transportation (marine vessels, aircrafts &amp; vehicles) is preferred;<br>
<ul><li>
</li>
A bachelor's degree in a relevant field such as engineering, shipping, actuarial science, finance, business, or logistics is required;<br>
<li>
</li>
A vocational training or qualification/certificate in valuation supported by extensive working experience is accepted;<br>
<li>
</li><li>
Professional certification like Certified Valuation Analyst (CVA) or Accredited Valuation Analyst (AVA) is a plus;</li></ul></div><div></div>

Asset Valuation/Appraisal Analyst

EY-Parthenon

<div>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 Strategy &amp; Transactions (SaT) is recruiting for a Valuation Analyst to assist our clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You&rsquo;ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.
 <br/>
 <br/>
 <strong>
  Your key responsibilities
  <br/>
  <br/>
 </strong>
 As a Valuation Analyst, you'll make technical contributions to valuation client engagements and internal projects. You'll gain a thorough understanding of the target business and its market, and of clients' issues, performing research and analysis of the target's industry and of quoted companies operating in that sector. You'll deal with day-to-day queries raised by clients and will attend internal and external meetings relating to the assignment.
 <br/>
 <br/>
 You'll perform valuation calculations and analyses, as well as being involved in drafting presentations and reports, formulating views on value, presenting conclusions to the rest of the team and contributing to the presentations of our work and findings to the client.
 <br/>
 <br/>
 <strong>
  Skills And Attributes For Success
  <br/>
  <br/>
 </strong>
 Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.
 <br/>
 <br/>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree in finance, economics, accounting or business and at least 1 year of related business valuation work experience
  </li>
  <li>
   Financial modelling skills including experience building models from scratch.
  </li>
  <li>
   Demonstrated record of solving complex problems and completing challenging projects
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ideally you&rsquo;ll also
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Have previous valuation experience in professional services/Big 4 Firm
  </li>
  <li>
   Have spent time working in a consulting environment
  </li>
  <li>
   Have financial modelling experience
  </li>
  <li>
   Made an achievement of or significant progress towards a CFA;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients&rsquo; goals.
 <br/>
 <br/>
 <strong>
  What We Offer You
  <br/>
  <br/>
 </strong>
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 <br/>
 <br/>
 Are you ready to shape your future with confidence? Apply today.
 <br/>
 <br/>
 To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
 <br/>
 <br/>
 <strong>
  EY
 </strong>
 | Building a better working world
 <br/>
 <br/>
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 <br/>
 <br/>
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 <br/>
 <br/>
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
 <br/>
 <br/>
 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
</div>


Microsoft

<div><b>Overview</b><br>
<div>
With over 17,000 employees worldwide, the Microsoft Customer Experience &amp; Success (CE&amp;S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&amp;S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.</div><div>
</div><div>
We are looking for a highly motivated and passionate <b>Security Cloud Solution Architect (CSA)</b> to drive our customer's security transformation on the <b>Microsoft Azure and Microsoft 365 Platforms</b>. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.</div><div>
</div><div>
The ideal candidate will have <b>hands-on project delivery experience</b> in customer-facing roles and success in leading in-depth <b>technical security architecture discussions</b> with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Microsoft security solutions.</div><br>
<div></div>
<b>
Responsibilities</b><br>
<div><b>
Trusted Advisor</b> - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft XDR and Microsoft Azure Security workloads (Defender and Microsoft Sentinel) while ensuring operational health.</div><div>
</div><div><b>
Security Services Acquisition and Expansion </b>- Position and deliver solutions that drive Security products usage with a focus on Defender and Microsoft Sentinel. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration projects.</div><div>
</div><div><b>
Understand Customer/Partner Technical Environment</b> - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits &quot;Secure by Design&quot; and Zero Trust framework.</div><div>
</div><div><b>
Architecture Design and Deployment</b> - Run Architectural Design Session to build a plan for implementing the solution &mdash; governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production</div><div>
</div><div><b>
Practice Development</b> - Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Services in developing complex end-to-end Enterprise solutions with the Microsoft Security platform</div><div>
</div><div><b>
Voice of the Customer</b>- Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.</div><br>
<b>
Qualifications</b><br>
<div>
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,</div><div>
Cybersecurity, or related field 5+ years experience in cloud/infrastructure technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</div><div>
Candidates should have broad experience in security and expertise around related technologies and concepts such as Zero Trust , threat management,<b> </b>SOC monitoring (SIEM / SOAR), and Extended Detection &amp; Response (XDR) + SIEM and Identity. Candidates should have knowledge as a security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.</div><div>
The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.</div><div>
Knowledge of cloud security platforms and competitors. Breadth of technical security experience and knowledge, with depth / Subject Matter Expertise in two or more of the following security solutions:</div><ul><li><b>
Threat protection - Microsoft Defender for Cloud, Endpoint, Identity and O365 - hands on experience required, supported with certificates</b></li><li><b>
Microsoft Sentinel - Hands on Experience in deploying Microsoft Sentinel in complex customer environments.
</b></li><li><b>Defender for Cloud - Hands On Experience in deploying Microsoft Defender for Cloud</b></li><li>
Identity and Access Management (Microsoft Entra)</li></ul><div>
Certification in one or more of the following technologies preferred: Microsoft Cybersecurity Architect Expert, Microsoft Securit Operations Analyst, Azure Security Engineer.</div><br>
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<p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><p></p><p><br>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process<b>.</b></p></div>

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