it support engineer

Lanop Consultants Pvt Ltd

Position Overview: We are seeking a motivated and skilled IT Support Engineer with 2 years of experience to join our dynamic IT team. The ideal candidate will possess hands-on expertise in troubleshooting desktop, laptop, and network issues, along with a solid understanding of Office 365, Windows, hardware, and software-related problems. In addition, the candidate should have knowledge of equipment purchasing processes to assist in acquiring necessary IT hardware for the organization.Key Responsibilities:<ul><li>Technical Support &amp; Troubleshooting:</li><li>Provide support for end users by resolving hardware, software, and network-related issues. Troubleshoot and resolve issues related to Windows OS, Office 365 applications, desktop computers, laptops, and network connectivity. Diagnose, resolve, and escalate more complex technical issues to senior team members when necessary.</li><li>Office 365 Support:</li></ul>Troubleshoot and resolve common issues within Office 365, including problems with email (Outlook), SharePoint, Teams, OneDrive, and other Microsoft 365 apps. Assist with user account management, including creating, modifying, and deleting accounts as needed. Provide guidance to users on how to use Office 365 features and functionality.<ul><li>Hardware &amp; Software Support:</li></ul>Diagnose and repair hardware failures in desktops, laptops, and peripherals such as printers, scanners, etc. Install and configure software, including operating systems, applications, and security patches. Ensure all hardware and software assets are properly inventoried and updated as necessary.Troubleshoot and resolve networking issues, including connectivity problems with wired and wireless networks. Support internal network infrastructure (routers, switches, firewalls, etc.) as needed. Collaborate with the network team to resolve more complex networking issues.Assist in the purchasing process of IT equipment, including desktops, laptops, peripherals, and network devices. Research and recommend appropriate hardware/software based on organizational needs and budget. Coordinate with vendors to ensure timely procurement and delivery of IT equipment.Provide technical support to end-users via phone, email, or in-person. Train end users on basic hardware/software functionality, ensuring they have the necessary knowledge to use their systems effectively.Maintain accurate documentation of all support activities, including troubleshooting steps, resolutions, and equipment inventory. Create and update knowledge base articles to aid the team and improve end-user self-service.Qualifications:<ul><li>Network Support:</li><li>Equipment Procurement:</li><li>User Support &amp; Training:</li><li>Documentation &amp; Reporting:</li></ul><ul><li>2+ years of experience in IT support, troubleshooting, and technical assistance.</li><li>Proficient with Windows operating systems (Windows 10/11).</li><li>Strong knowledge of Office 365 and its suite of applications.</li><li>Experience in troubleshooting hardware and software issues on desktops, laptops, and peripherals.</li><li>Understanding of networking concepts (IP addressing, DNS, VPN, etc.) and ability to troubleshoot network issues.</li><li>Familiarity with Active Directory and user account management.</li><li>Experience in IT equipment procurement processes.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to prioritize tasks effectively and work under pressure.</li><li>A proactive approach to identifying issues and resolving them in a timely manner.</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

IT Support Engineer

CyberCraft Private Limited

<ul><li>Provide first-level IT support for end users</li><li>Install, configure, and support Windows 11, MS Office 365, printers, and peripherals</li></ul><ul><li>Troubleshoot and resolve software, OS, email, and basic network issues</li><li>Assist in user account management, password resets, and access permissions</li><li>Maintain IT systems, ensure system uptime, and follow support procedures</li><li>Escalate complex issues to senior engineers with proper documentation</li><li>Maintain logs, incident records, and basic IT documentation</li><li>Ensure compliance with IT security policies and best practices</li></ul>Job Type: Full-timePay: From Rs36,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your salary demand within the advertised limit and how much you are going to forgo on the basis of learning curve and ease of job</li><li>Are you currently on job or searching for one</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>English and Urdu (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Trainee IT Support Engineer

Snskies Private Limited

We are looking for a motivated IT Infrastructure Engineer with 1&ndash;3 years of hands-on experience in deploying and supporting enterprise IT infrastructure. The role involves server installation, network switch and firewall configuration, structured cabling, and on-site support for IT infrastructure projects.This position suits engineers who want strong practical exposure across servers, networking, and security infrastructure.Key Responsibilities<ul><li>Install, mount, and commission servers, network switches, and firewalls at customer sites and data centers.</li><li>Perform basic configuration of firewalls, including interfaces, routing, security policies, NAT, and VPNs under supervision or approved designs.</li><li>Configure network switches (VLANs, access/trunk ports, basic routing where required).</li><li>Assist with server installation and basic OS / hypervisor support.</li><li>Execute structured cabling tasks including Ethernet and fiber termination, labeling, testing, and rack dressing.</li><li>Provide on-site technical support for ongoing IT infrastructure deployments and operational issues.</li><li>Support troubleshooting of hardware, network, and firewall-related issues and escalate to senior engineers or OEM TAC when needed.</li><li>Maintain installation documentation, asset records, and site reports.</li></ul>Required Skills &amp; Knowledge<ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, Networking, or a related field.</li><li>1&ndash;3 years of experience in IT infrastructure deployment or support.</li><li>Working knowledge of:</li><li>Servers (rack servers, power, NICs, basic OS support)</li><li>Network switches (Layer 2 fundamentals, VLANs)</li><li>Firewalls (basic configuration, policies, NAT, routing concepts)</li><li>Structured cabling (Cat6, fiber optics)</li><li>Familiarity with data center environments and on-site deployment practices.</li><li>Willingness to work on-site and travel as per project requirements.</li></ul>Preferred (Nice to Have)<ul><li>Exposure to OEMs such as Fortinet, Cisco, Dell, HPE, Sophos, Palo Alto, or similar.</li><li>Basic knowledge of virtualization (VMware / Hyper-V).</li><li>Entry-level certifications (CCNA, NSE 1&ndash;3 / FCP Associate, Network+) are a plus.</li></ul>LocationOn-site / Field-based (as per project needs)Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

IT Infrastructure Engineer

Fatima Memorial Hospital

Saida Waheed FMH College of Nursing requires the services of System Support Engineer. Bachelor&rsquo;s degree in Computer Sciences with a minimum of 2 years&rsquo; experience in system support, networking, and IT infrastructure. The Job Description is outlined below.1. Responsible to provide support Hardware &amp; repair Support.2. Responsible for installing and repairing computer hardware, including laser, label, dot-matrix, deskjet, and wireless printers; scanners; LCDs and monitors; multimedia equipment; system and laptop motherboards; power supplies; laptops; UPS systems; DVRs and CCTV cameras; and peripherals such as mouse and keyboard.3. Responsible to provide support Software Windows installation, Office installation, Antivirus, USB Security Software, remote software VNC, HMIS, EMCO Software, Store report, Zakat Pharmacy Software, Quick book NUR foundation, Converting software video Editing Software CD &amp; DVD, Audio Editing, Photo Editing.4. Responsible to configure Email account internet configures, laptop configures wireless, checking computer equipment for electrical safety.5. Responsible for planning and undertaking scheduled maintenance upgrades.6. Responsible to setting up new user accounts and profiles and dealing with password issues, Provide support Network.7. Configure wireless (PVT) Blocks User laptop &amp; mobile.8. Responsible to new Network cable active &amp; Troubleshoot Network Cable.9. Responsible to configure network switch, wireless device, Router.10. Responsible to manage network Cable and Tagging.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

System Support Engineer

Limton Group of Companies

Limton Group of Companies currently looking to recruit an experienced System Support Engineer to join our team.Preferred Qualification:<ul><li>DAE Diploma holder in Electronics or related disciplines, or candidates with relevant repairing courses.</li></ul>Required Competencies:<ul><li>Good understanding of electronics fault troubleshooting, parts replacement, and repair (including soldering and touch replacement).</li></ul><ul><li>Basic understanding of computer hardware, networking, and system configuration.</li></ul><ul><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li></ul><ul><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li></ul><ul><li>Strong analytical, coordination, and documentation skills.</li></ul><ul><li>Effective communication and teamwork capabilities.</li></ul>Primary Areas of Engagement:<ul><li>Device installation, configuration, and hardware setup.</li></ul><ul><li>Field visits to customer sites for device health checks, installation, and service support.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

ChatPandas

Key Responsibilities:<ul><li>Provide technical support to end users (hardware/software issues).</li><li>Assist in installation, configuration, and maintenance of computers, printers, and network devices.</li><li>Support IT team in monitoring and maintaining networks, servers, and security systems.</li><li>Troubleshoot internet connectivity and LAN/Wi-Fi issues.</li><li>Install and update software applications under supervision.</li><li>Maintain IT inventory (systems, cables, accessories, etc.).</li><li>Assist in documentation of IT procedures and support activities.</li><li>Help with deployment of new systems and devices for new staff.</li></ul>Required Skills &amp; Qualifications:<ul><li>Diploma or Bachelor's degree in IT, Computer Science, or related field (ongoing students also eligible).</li><li>Basic understanding of computer hardware and networking.</li><li>Knowledge of Windows OS installation and troubleshooting.</li><li>Familiar with MS Office, email configuration, and antivirus tools.</li><li>Strong problem-solving skills and willingness to learn.</li><li>Experience with any helpdesk/ticketing system.</li></ul>Job Types: Full-time, FresherWork Location: In person

IT Intern

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: OSS/BSS Application Support EngineerLocations: Lahore Industry: Telecom / ISP / Network OperationsAbout the RoleWe are looking for a skilled OSS/BSS Application Support Engineer to support critical telecom systems involved in service provisioning, activation, and assurance. The ideal candidate will play a key role in maintaining system stability, resolving incidents, and supporting integrations across multiple platforms.Key ResponsibilitiesProvide operational support for OSS/BSS applications used in provisioning, activation, and service assurance Troubleshoot application issues, data inconsistencies, integration failures, and workflow disruptions Monitor system health, alerts, and performance; escalate incidents when required Support integrations and data flows between OSS/BSS platforms, third-party systems, and internal tools Collaborate with NOC, Field Operations, Customer Operations, and Engineering teams Perform basic SQL queries for validation, troubleshooting, and reportin Maintain and update SOPs, operational documentation, and troubleshooting guides Assist with system changes, minor enhancements, and release validationsRequirements3&ndash;5+ years of experience in OSS/BSS application support or telecom systems Strong understanding of telecom workflows (Provisioning, Activation, Service Assurance) Experience troubleshooting APIs, integrations, and data flows Working knowledge of SQL for operational support Strong analytical, problem-solving, and communication skills Willingness to learn Salesforce Administration and provide operational backup supportPreferred SkillsExperience with OSS/BSS platforms such as Vetro FiberMap, GoCare, Data Axel, or similar Background in Telecom, Fiber ISP, Broadband, or Network Operations Familiarity with CRM platforms (Salesforce preferred) Basic scripting or automation exposure (PowerShell, Bash, Python)What We OfferMarket Competitive Salary Career Growth Opportunities Hybrid Working Model Exposure to Enterprise Telecom SystemsJob Type: Full-timeWork Location: In person

OSS/BSS Application Support Engineer

Explore 1387+ It support engineer in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.

1387 it support engineer jobs IN Lahore Pakistan

IT Support Engineer

Trainee IT Support Engineer

IT Infrastructure Engineer

System Support Engineer

System Support Engineer

IT Intern

OSS/BSS Application Support Engineer