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it support officer

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
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 Provide technical support to users on hardware, software, network, and application issues.
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 Respond to IT support requests and resolve issues in a timely and professional manner.
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 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
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 Set up user accounts, email access, and system permissions.
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 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
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 Perform routine system checks, updates, and backups.
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 Assist in managing antivirus, security patches, and access controls.
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 Support troubleshooting of network, email, and connectivity issues.
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 Maintain an inventory of IT equipment and software licenses.
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 Document IT procedures, system configurations, and troubleshooting guides.
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 Ensure proper handling, storage, and maintenance of IT assets.
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 Support implementation of IT security policies and best practices.
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 Ensure compliance with company IT policies and data protection requirements.
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 Assist with audits and system reviews where required.
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 Work closely with vendors and service providers for repairs and upgrades.
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 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
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 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
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 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
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 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
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 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
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 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
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 Strong troubleshooting and problem-solving skills.
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 Good knowledge of computer hardware, software, and networks.
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 Ability to communicate technical issues clearly to non-technical users.
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 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT SUPPORT OFFICER

Royal Bahrain Hospital and Royal Bahrain Medical Center

Job Title: Senior IT Officer / Assistant Manager &ndash; ITLocation: Manama, Bahrain Industry: HealthcareWe are seeking a smart, proactive, and technically strong healthcare IT professional to join our team as a Senior IT Officer / Assistant Manager &ndash; IT. The ideal candidate must have solid experience in Hospital Information Systems (HIS), strong SQL skills, and the ability to manage healthcare IT operations efficiently.Basic Mandatory Requirements:<ul><li>Excellent knowledge and hands-on experience in Hospital Information System (HIS)</li><li>4&ndash;5 years of healthcare IT experience</li><li>Strong SQL query writing skills (mandatory)</li><li>Strong analytical thinking and problem-solving abilities</li><li>Technically competent with in-depth knowledge of healthcare systems and database management</li></ul>Key Responsibilities:<ul><li>Manage and maintain the Hospital Information System (HIS)</li><li>Develop, write, and optimize SQL queries for reporting and data analysis</li><li>Provide technical support to clinical and administrative departments</li><li>Coordinate with vendors for system upgrades, troubleshooting, and maintenance</li><li>Ensure data security, backup management, and compliance with healthcare regulations</li><li>Monitor system performance and resolve technical issues promptly</li><li>Generate MIS reports and dashboards as required by management</li><li>Conduct user training sessions and prepare user manuals</li><li>Handle IT documentation, asset management, and system audits</li><li>Support integration between HIS and other healthcare applications</li><li>Assist in IT budgeting, infrastructure planning, and IT strategy implementation</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospital / Medical Center: 4 years (Required)</li><li>HIS knowledge: 4 years (Required)</li><li>SQL (Structured Query Language): 4 years (Required)</li></ul>

Senior IT Officer / Assistant Manager – IT

International Turnkey Systems - ITS

<div>
 
 The Data Governance Officer will be responsible for establishing, enforcing, and monitoring data governance practices across the enterprise. This role ensures compliance with regulatory requirements, drives data quality initiatives, and promotes a culture of responsible data stewardship. The officer will collaborate with business and IT stakeholders to design and implement governance frameworks, policies, and tools that safeguard enterprise data assets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Conduct comprehensive evaluations of data governance maturity and develop actionable improvement roadmaps.
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 Create, document, and enforce governance standards (data quality, definitions, privacy, retention, security).
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 Lead initiatives such as Business Glossary rollout, Data Quality KPIs, Reference Data Management, and data lineage documentation using tools like Azure, Microsoft Purview, SQL.
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 Collaborate with business owners and custodians to ensure secure, consistent access to data.
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 Implement data quality assessments, establish KPIs, and monitor ongoing performance.
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 Ensure compliance with GDPR, PDPL, and other data protection regulations; manage audits and incident responses.
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 Align governance controls with business and regulatory requirements.
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 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Master&rsquo;s Degree in Information Systems; BA in Computer Information Systems.
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 Professional training in Data Governance &amp; Data Management.
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 7&ndash;10 years of experience, preferably in Banking and Compliance.
 </li>
 </ul>
 
 
 Certifications (Preferred)
 
 
 <ul>
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 CDMP, CIPP, DGSP, CISA, CIP.
 </li>
 </ul>
 
 
 Skills &amp; Technical Expertise
 
 
 <ul>
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 Data Access &amp; Reporting
 </li>
 <li>
 Data Dictionary Knowledge
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 Data Management &amp; Quality Assurance
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 Metadata Analysis
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 Governance Best Practices
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 Regulatory Compliance
 </li>
 <li>
 Strong proficiency in SQL, Excel, Python
 </li>
 </ul>
 
 
 Tools &amp; Systems
 
 
 <ul>
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 E-Signature
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 Enterprise Data Warehouse (EDW)
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 Office365
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 Active Directory
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 AWS
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 Azure Active Directory
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 </ul>
 
 
</div>

Data Governance Officer

HLG Business Solutions- Helpline Group

Public Relations Officer (PRO)Location: Manama, Bahrain Company: Helpline GroupJob Summary:Helpline Group is looking for an experienced and responsible Public Relations Officer (PRO) for our Bahrain (Manama) branch. The candidate will be responsible for handling government-related documentation, visiting ministries and embassies, and assisting clients with official procedures. A valid driving license is mandatory for this role.Key Responsibilities:<ul><li>Visit ministries, embassies, and government departments for documentation and approvals</li><li>Handle visa processing, immigration formalities, and other legal documentation</li><li>Assist clients in bank account opening procedures</li><li>Coordinate with government authorities for company and client-related matters</li><li>Ensure timely submission and collection of official documents</li><li>Maintain proper records of all transactions and document status</li><li>Provide updates to management regarding ongoing applications and approvals</li><li>Ensure compliance with Bahrain labor and immigration laws</li></ul>Requirements:<ul><li>Minimum 1&ndash;3 years of experience as a PRO in Bahrain</li><li>Valid Bahrain Driving License (Mandatory)</li><li>Good communication skills in English (Mandatory)</li><li>Arabic language skills will be an added advantage</li><li>Good knowledge of Bahrain government procedures and documentation</li><li>Strong coordination and organizational skills</li><li>Ability to work independently and handle multiple tasks</li></ul>Preferred Skills:<ul><li>Familiarity with ministries, embassies, LMRA, and other government authorities</li><li>Professional appearance and strong interpersonal skills</li><li>Time management and problem-solving ability</li></ul>Job Type: Full-timePay: BD250.000 - BD300.000 per monthWork Location: On the road

Public Relations Officer

Bank ABC

<div>
 
 Bank ABC seeks to recruit a Regulatory Affairs Officer in the Group Compliance Department based in our Head Office, in Bahrain.
 
 
 
 
 
 The job holder will be responsible to Serve as the Group&rsquo;s lead for Regulatory Affairs and Bahrain Regulatory Compliance Officer, acting as the principal point of contact with the Head Office regulator.
 
 
 
 
 
 Govern Group Regulatory Affairs frameworks (regulatory engagement, regulatory reporting governance, and regulatory change) and own the Group Reputational Risk Management Framework, coordinating the Group Reputational Risk Committee.
 
 
 
 
 
 At Head Office, implement the Compliance Risk Management Framework, including identification and assessment of applicable laws and regulations, risk‑based compliance monitoring, and reporting to the Compliance &amp; Financial Crime Compliance Committee (CFCC).
 
 
 
 
 
 Partner closely with Compliance Oversight Testing, Financial Crime Compliance, Compliance Operations, and Business Advisory to ensure regulatory expectations are met without constraining responsible growth.
 
 
 
 
 
 
 
 Responsibilities of the role:
 
 
 
 
 The key accountabilities of the role are:
 
 <ul>
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 Primary liaison with the Head Office (HO) regulator; manage supervisory engagement and examinations
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 Oversee Group-wide regulatory change and horizon scanning program; driving timely impact assessment and implementation
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 Govern regulatory reporting controls and attestations; oversee remediation of deficiencies
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 Own the Group Reputational Risk Framework and act as Secretary to the Group Reputational Risk Committee (GRRC)
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 Implement the Group compliance risk management framework for HO activities (regulatory requirements register, Compliance Risk Assessments, issues/breach management)
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 Run risk‑based compliance monitoring for HO activities, and report outcomes to Compliance Financial Crime Compliance Committee (CFCC); act as CFCC Secretary
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 Coordinate inspections, RFIs, licensing/approvals, and material change notifications with the HO regulator
 </li>
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 Provide clear Management Information (MI) to the Group Chief Compliance Officer and committees on regulatory interactions, change pipeline and regulatory reporting governance
 </li>
 </ul>
 
 
 
 
 
 Head Office Regulatory Compliance Responsibilities
 
 
 <ul>
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 Regulator liaison: Be the main contact with the HO regulator; plan meetings, prepare packs, keep action logs
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 Regulatory change: Track new/updated rules for HO; assess impact, assign owners, and follow up until closure
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 Regulatory reporting: Keep the HO reporting calendar; oversee accuracy/timeliness via spot checks and attestations
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 Regulatory requirements and risk assessment: Maintain the HO regulatory requirements register; run periodic compliance risk assessments and update controls
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 Compliance monitoring: Deliver a risk‑based monitoring plan for HO activities; issue findings, agree actions, and verify closures
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 Inspections and RFIs: Coordinate responses; maintain a log of findings/commitments and drive timely remediation
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 Licensing and notifications: Coordinate license applications/variations and material change notifications with proper sign‑offs
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 Compliance Training: Coordinate the HO compliance training plan (mandatory and role‑based); track progress and escalate non-completion
 </li>
 <li>
 CFCC secretariat: Manage CFCC agenda, papers, minutes, and action tracking; present concise compliance MI
 </li>
 </ul>
 
 
 
 
 
 Group Regulatory Affairs Responsibilities
 
 
 <ul>
 <li>
 Group regulatory change framework: Oversee Group horizon scanning; set impact assessment standards and track implementation across Units
 </li>
 <li>
 Regulatory reporting governance: Set Group regulatory reporting tracking controls/QA standards
 </li>
 <li>
 Regulator engagement standards: Define protocols for meetings, approvals, documentation, and commitment tracking across the Group
 </li>
 <li>
 Group inspections and commitments: Coordinate cross‑entity responses to HO regulator reviews; monitor closure of Group actions
 </li>
 <li>
 Licensing governance: Oversee Group processes for licenses/variations and maintain a consolidated obligations/filings register
 </li>
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 Reputational risk framework: Own the Group Reputational Risk Management Framework, coordinating with key stakeholders to ensure relevant indicators are established and reputational risk checks are embedded in product/client/third‑party processes
 </li>
 <li>
 GRRC secretariat: Coordinate case intake/triage, agenda, minutes, and actions; ensure consistent decision criteria
 </li>
 <li>
 Reporting and MI: Provide clear MI on regulatory engagements, change status, reporting health and findings
 </li>
 </ul>
 
 
 
 
 
 General
 
 
 <ul>
 <li>
 Provide timely, practical, value-added Compliance advisory to business and functional units, including to overseas Compliance teams, where applicable
 </li>
 <li>
 Support the Bank in development and implementation of the Regulatory Compliance and Financial Crime framework, policies and procedures, in partnership with the Group document owners
 </li>
 <li>
 Demonstrate proactive identification and management of key regulatory risks and issues in areas under responsibility
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 Self-identification of compliance related audit issues in areas under responsibility
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 Acceptable rating for audits on Compliance or compliance related issues
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 Closure of outstanding audit issues within stipulated time period or as agreed with Group Audit
 </li>
 </ul>
 
 
 
 
 
 
 Areas of Knowledge, Qualification and Experience
 
 
 
 <ul>
 <li>
 10+ years of experience with regulatory compliance or related risk management
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 Minimum Bachelor degree and certification in compliance related issues
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 Relevant banking experience in compliance and / or risk management
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 Regulatory Compliance related experience is a plus
 </li>
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 Mature and good communicator.
 </li>
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 Strong writing and drafting skills.
 </li>
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 Team player &amp; Self-Motivate
 </li>
 </ul>
 
 
</div>

Regulatory Affairs Officer

Propel Consult

Role Purpose The Compliance Officer &amp; MLRO ensures the Company&rsquo;s full adherence to CBB regulations and AML/CFT requirements. The role protects the business from regulatory, financial crime, and reputational risks through effective compliance frameworks and serves as the primary liaison with CBB on all compliance and AML matters.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES&middot; Maintain an effective compliance framework aligned with CBB rulebook.&middot; Monitor regulatory updates and ensure timely policy and process revisions.&middot; Submit all CBB regulatory reports and notifications accurately and on time.&middot; Advise the CEO and Board on compliance risks and regulatory expectations.&middot; Conduct compliance reviews and oversee internal governance and ethical standards.&middot; Lead regulatory inspections and audits, providing clear reports to senior management.&middot; Act as the Company&rsquo;s approved MLRO and primary contact for AML matters.&middot; Oversee KYC, CDD/EDD, sanctions screening, and ongoing customer monitoring.&middot; Investigate suspicious activity and submit STRs when necessary.&middot; Ensure effective transaction monitoring and AML/CFT controls.&middot; Develop and maintain compliance, AML/CFT, sanctions, and governance policies.&middot; Ensure policies are communicated, understood, and consistently followed.&middot; Provide regulatory advice for new products, business initiatives, and high-risk cases.&middot; Deliver compliance and AML/CFT training to all staff and promote a strong compliance culture.QUALIFICATIONS &amp; EXPERIENCE&middot; Minimum 4 - 10 years of experience in AML, compliance, or regulatory roles within financial services.&middot; Strong understanding of the CBB Rulebook, AML/CFT regulations, and governance frameworks.&middot; Experience interfacing with regulators, auditors, and senior decision-makers.&middot; Excellent analytical, investigative, and report-writing skills.&middot; High level of integrity, confidentiality, and professionalism.&middot; Bachelor&rsquo;s degree in Law, Business, Finance, or a related field.&middot; Professional certifications preferred (CAMS, ICA, or equivalent).&middot; Must meet CBB Fit &amp; Proper requirements and be approved to act as MLRO &amp; Compliance Officer.Job Type: Full-timePay: BD1,800.000 - BD2,000.000 per month

Compliance Officer & MLRO (Bahraini)

Era Projects

Job Summary: We are looking for a reliable and experienced HR &amp; Payroll Officer who can join immediately. The ideal candidate should have strong experience in HR administration, payroll processing, and Bahrain Labor Law compliance. This role will be responsible for managing employee records, payroll preparation, and ensuring HR processes comply with local regulations.Key Responsibilities:<ul><li>Process monthly payroll accurately and on time.</li><li>Maintain employee records, contracts, and HR documentation.</li><li>Ensure compliance with Bahrain Labor Law and company policies.</li><li>Handle employee onboarding and offboarding processes.</li><li>Prepare leave records, overtime calculations, and final settlements.</li><li>Manage GOSI registration and updates.</li><li>Assist with visa processes, LMRA requirements, and employee documentation.</li><li>Support recruitment activities including job postings and candidate screening.</li><li>Address employee queries related to HR policies, payroll, and benefits.</li><li>Generate HR reports and maintain HR databases.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Accounting, or related field.</li><li>Minimum 2&ndash;4 years experience in HR and payroll in Bahrain.</li><li>Strong knowledge of Bahrain Labor Law, GOSI, and LMRA processes.</li><li>Experience with payroll systems and HR software.</li><li>Strong attention to detail and organizational skills.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Must be available for immediate joining.</li></ul>Preferred Skills:<ul><li>Experience handling leave management, EOS calculations, and employee benefits.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Proficiency in Microsoft Excel and HR systems.</li></ul>Job Types: Full-time, Permanent

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