assistant it manager

it supervisor

ai specialist

crm support executive

equipment specialist

it support specialist

Etrala Digital Solutions LLC

Job Title: IT Support Specialist / Technical Support Engineer / Helpdesk Support (L1&ndash;L2)We are seeking a reliable and tech-savvy IT Support Specialist to join our growing technical team in Kuwait City. This role is ideal for someone who enjoys solving technical issues, supporting end-users, and ensuring smooth IT operations across systems, devices, and business applications.This is a great opportunity to build a strong career in IT support within a professional and fast-growing digital solutions environment.Why This Role is Attractive<ul><li>Hands-on experience with real IT systems and business users</li><li>Exposure to hardware, software, networks, and cloud tools</li><li>Career growth into System Administrator or Network Engineer roles</li><li>Stable full-time position with long-term development opportunities</li></ul>Key Responsibilities<ul><li>Provide first-line technical support to users (hardware, software, and network issues)</li><li>Troubleshoot and resolve IT incidents via phone, email, and ticketing systems</li><li>Install, configure, and maintain desktops, laptops, and peripherals</li><li>Support Windows OS, Office applications, and business tools</li><li>Assist with user account setup, permissions, and password management</li><li>Escalate complex technical issues to senior IT staff when needed</li><li>Maintain accurate documentation of issues and resolutions</li><li>Ensure IT systems run smoothly with minimal downtime</li></ul>Requirements<ul><li>Experience in IT support, helpdesk, or technical support role</li><li>Basic knowledge of Windows OS, Microsoft Office, and networking concepts</li><li>Understanding of hardware troubleshooting and system maintenance</li><li>Strong problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple requests</li><li>IT certification (CompTIA A+, Network+, or similar) is an advantage</li></ul>About the CompanyEtrala Digital Solutions LLC is a professional technology and business services company focused on delivering reliable IT support, digital solutions, and system management services. We help organizations maintain efficient and secure IT environments through practical technical expertise and responsive support.We are committed to building a strong team of IT professionals who value quality service, continuous learning, and career development.Why Work With Us<ul><li>Clear career growth path in IT and systems administration</li><li>Exposure to real business IT environments</li><li>Supportive and structured work environment</li><li>Opportunity to learn modern IT tools and systems</li><li>Stable long-term employment in Kuwait</li></ul>Apply NowIf you are passionate about technology and enjoy solving IT problems, apply today and start your career with a growing digital solutions company in Kuwait City.Job Type: Full-timePay: KD700.000 - KD1,900.000 per monthWork Location: In person

IT Support Specialist

American United School of Kuwait (AUS)

<div>Empower Innovation as Our Technology Specialist
Imagine a workplace where technology drives learning, collaboration, and growth. As our Technology Specialist, you will play a vital role in ensuring that our systems run seamlessly, supporting both staff and students in a dynamic educational environment.
Key Responsibilities:<ul><li>
Provide technical support and troubleshooting for hardware, software, and network systems</li><li>
Maintain and upgrade IT infrastructure to ensure reliability and security</li><li>
Collaborate with faculty and staff to integrate technology into teaching and operations</li><li>
Train and guide users on effective use of digital tools and platforms</li><li>
Ensure compliance with IT policies and data protection standards</li></ul>
Requirements:<ul><li>
A Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>
Proven experience in IT support and systems administration</li><li>
Strong problem-solving skills and ability to work under pressure</li><li>
Bilingual proficiency (English and Arabic) to effectively support diverse users</li><li>
A passion for leveraging technology to enhance learning and organizational efficiency</li></ul>
If you are ready to bring expertise, innovation, and tech skills to our team, we would love to hear from you
euqrZFLzTp</div>

Technology Specialist

Axis Solutions

Job Title: System AdministratorLocation: Kuwait Employment Type: Full-timeJob Summary:We are looking for a skilled and reliable System Administrator to support, maintain, and optimize systems and IT environments. The ideal candidate will have strong experience in systems, networking, and security practices, and will be responsible for ensuring the smooth operation of systems and services.Requirements:<ul><li>Bachelor&rsquo;s degree in IT Engineering, Computer Science, or related field (preferred)</li><li>Minimum 2&ndash;4 years of experience in system administration or IT support</li><li>Strong experience with Microsoft environments</li><li>Good knowledge of networking concepts</li><li>Understanding of IT security best practices and methodologies</li><li>Familiarity with backup solutions and monitoring tools</li><li>Strong troubleshooting and problem-solving skills</li><li>Good communication skills and ability to work onsite</li><li>Experience in enterprise or banking environment</li></ul>Work Location: In person

System Administrator

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT Officer

PALMS AGRO PRODUCTION

<div><div>Responsibilities:</div><ul><li>
 Provide technical support for end-user devices and standard applications</li><li>
 Troubleshoot hardware, software, and connectivity issues</li><li>
 Handle IT incidents and service requests within defined SLAs</li><li>
 Monitor daily IT operations and ensure service availability</li><li>
 Support LAN/Wi-Fi connectivity and basic network issues</li><li>
 Monitor and manage basic server operations as assigned</li><li>
 Monitor backup processes and report any failures</li><li>
 Maintain IT assets inventory and device lifecycle tracking</li><li>
 Prepare and configure devices for new users (onboarding)</li><li>
 Ensure endpoint security policies and updates are applied</li><li>
 Maintain documentation and prepare periodic IT reports</li><li>
 Coordinate with vendors and assist in IT-related tasks and projects</li></ul><div>
Requirements:</div><ul><li>
 Bachelor&rsquo;s degree in IT or related field (or equivalent experience)</li><li>
 2&ndash;5 years of experience in IT operations or a similar role</li><li>
 Good knowledge of Windows OS and common business applications</li><li>
 Basic understanding of networking and troubleshooting</li><li>
 Experience with user support, devices, and IT operations</li><li>
 Fluency in English is required</li><li>
 The Hindi language is an advantage</li><li>
 Experience in a GCC environment is preferred</li><li>
 Good communication and problem-solving skills</li></ul></div>

IT Operations Specialist

Jazeera Airways

<div>Jazeera Airways is looking for an AI Specialist to ensure the continuous availability, performance, and security of the airline/airport network infrastructure that supports 24&times;7 mission-critical aviation operations. The IT Network Administrator will be responsible for maintaining a highly resilient, secure, and scalable network environment across airport terminals, airline offices, and operational facilities, enabling seamless passenger processing, flight operations, and coordination with airport stakeholders.

Responsibilities and Duties:
<ul>
<li>Assist in the development, testing, and deployment of AI and machine learning models used in airline operations and corporate systems</li>
<li>Support Python based AI services and internal APIs for prediction, classification, and automation use cases</li>
<li>Assist in data preparation activities including cleaning, validation, transformation, and feature generation from operational datasets</li>
<li>Support model training, evaluation, and basic performance monitoring under guidance from senior engineers</li>
<li>Assist in monitoring AI outputs and identifying data or prediction anomalies for escalation</li>
<li>Support deployment and operation of AI models in on‑premise or private environments</li>
<li>Assist with FastAPI based AI service development and integration with internal systems and dashboards</li>
<li>Support NLP and LLM based tools, including document analysis, summarization, and information retrieval use cases</li>
<li>Participate in testing activities including functional testing, model validation, and user acceptance support</li>
<li>Work with IT, Operations, Commercial, Finance, and other business teams to understand AI and data requirements</li>
<li>Assist in preparing and maintaining technical documentation for AI models, data pipelines, and system workflows</li>
<li>Follow internal IT governance, security, and data access policies applicable to airline systems</li>
<li>Support troubleshooting of AI related issues and escalate complex problems to senior team members</li>
<li>Maintain accurate documentation and support audit or compliance requirements related to AI systems</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s Degree in Information Technology or Computer Science or Data Science or related fields.</li>
<li>1 to 2 years of experience in AI, machine learning, data engineering, software engineering, or related roles.</li>
<li>Strong proficiency in Python for data processing and AI development</li>
<li>Exposure to machine learning frameworks such as scikit learn, TensorFlow, and PyTorch</li>
<li>Understanding of core machine learning concepts including supervised learning, model evaluation, and feature engineering</li>
<li>Experience working with structured datasets (CSV, Excel, relational databases) and basic SQL querying</li>
<li>Familiarity with REST APIs and basic backend concepts. FastAPI exposure is an advantage</li>
<li>Awareness of model deployment concepts and production AI workflows</li>
<li>Familiarity with Git or other version control systems</li>
<li>Exposure to NLP, LLMs, or generative AI use cases is an advantage</li>
<li>Awareness of on-premise or private deployment environments and data security considerations</li>
<li>Strong analytical and problem solving skills with attention to detail</li>
<li>Good written and verbal communication skills and ability to document technical work clearly</li></ul></div>

AI Specialist

National Bank of Kuwait

NBK is Kuwait&rsquo;s largest financial institution offering banking and investment services regionally and globally.A Cybersecurity Specialist at NBK protects the bank&rsquo;s digital systems, customer data, and financial platforms from cyber threats&mdash;this is a critical role in banking security and compliance.Key ResponsibilitiesSecurity Monitoring &amp; Threat DetectionMonitor networks, systems, and applications for cyber threatsDetect suspicious activities, malware, or unauthorized accessUse SIEM tools and security dashboardsCore task: prevent fraud and protect banking systemsIncident Response &amp; Risk ManagementInvestigate security incidents and breachesRespond quickly to minimize damageConduct vulnerability assessments and penetration testingSecurity ImplementationConfigure firewalls, encryption, and access controlsImplement cybersecurity frameworks and policiesEnsure secure banking applications and online systemsCompliance &amp; AuditingEnsure compliance with:Banking regulationsData protection lawsSupport audits and risk assessmentsBanks like NBK follow strict regulatory cybersecurity standardsAwareness &amp; TrainingTrain employees on cybersecurity best practicesPromote safe handling of sensitive financial dataSkills &amp; RequirementsBachelor&rsquo;s degree in IT, Cybersecurity, or Computer ScienceExperience:Entry-level: 1&ndash;3 yearsMid-level: 3&ndash;7+ yearsCertifications (highly preferred):CEH, CISSP, CompTIA Security+Skills:Network security (firewalls, VPNs)Threat analysis &amp; incident responseCloud security &amp; risk managementJob Type: Full-timePay: From KD1,500.000 per monthWork Location: In person

Cybersecurity Specialist (National Bank of Kuwait)

Explore 452+ It support specialist in Kuwait this May. Find roles across top companies and apply now to boost your career.