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Intelev SSR Solutions

Job Title: IT Support SpecialistAbout the RoleIntelev SSR Solutions is looking for a skilled and motivated IT Support Specialist to join our growing technical support team in Muscat. If you enjoy solving technical problems, helping users, and working with modern IT systems, this role offers a great opportunity to build your career in a stable and supportive environment.We value practical skills, a problem-solving mindset, and a customer-first attitude. Whether you're experienced in IT support or looking to grow into a more advanced technical role, we encourage you to apply.What You&rsquo;ll Do<ul><li>Provide first-line and second-line technical support to internal users and clients</li><li>Troubleshoot hardware, software, and network issues</li><li>Install, configure, and maintain desktops, laptops, printers, and peripherals</li><li>Manage user accounts, permissions, and system access</li><li>Respond to helpdesk tickets via email, chat, and ticketing system</li><li>Support Windows OS, basic networking, and common business applications</li><li>Escalate complex issues to senior IT staff when required</li><li>Maintain accurate documentation of issues and resolutions</li></ul>What We&rsquo;re Looking For<ul><li>Experience in IT support, helpdesk, or technical support roles (entry to mid-level accepted)</li><li>Basic knowledge of Windows operating systems and networking</li><li>Familiarity with troubleshooting hardware/software issues</li><li>Good communication and problem-solving skills</li><li>Ability to work in a fast-paced support environment</li><li>Customer-focused attitude and patience in handling technical issues</li></ul>Work Schedule<ul><li>Full-time position</li><li>Standard office hours (Sunday&ndash;Thursday)</li><li>Based on-site in Muscat office</li></ul>Why Join Intelev SSR Solutions?At Intelev SSR Solutions, we believe in developing talent and providing real career growth opportunities in the IT and services industry. You&rsquo;ll be part of a supportive team where your technical skills are valued and improved over time.We offer:<ul><li>Career development and hands-on technical training</li><li>Supportive team environment</li><li>Opportunity to work with diverse IT systems and clients</li><li>Stable full-time employment in Muscat</li></ul>How to ApplyIf you are ready to build your IT career with a growing company, apply now with your updated CV. Shortlisted candidates will be contacted for interviews.Pay: RO700.000 - RO1,200.000 per monthWork Location: In person

IT Support Specialist

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 4 years of experience in IT service support, the IT Support Engineer will be responsible for offering tier-one technical assistance, advising on IT equipment upgrades, and staying abreast of technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive management
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>03/31/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Work Experience
<div>Minimum of 4&ndash;6 years of experience in an IT support role
</div></div><div>Job Opening Status
<div>Open
</div></div><div>Industry
<div>IT Services
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div><div>MAIN TASKS: 
</div><ul><li>
Provide comprehensive technical support for hardware, software, &amp; communication tools to all office &amp; field staff. 
</li><li>
Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions. 
</li><li>
Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats 
</li><li>
Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption. 
</li><li>
Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment. 
</li><li>
Assist in the implementation and enforcement of corporate IT security policies and procedures. 
</li><li>
Conduct regular vulnerability scans and coordinate the patching of workstations and office software. 
</li><li>
Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals. 
</li><li>
Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering. 
</li><li>
Support the Systems &amp; Cloud Administrator in maintaining office-based backup solutions and recovery tests. 
</li><li>
Document all support requests and technical resolutions within the company&rsquo;s ticketing system.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><div><div> 
</div><div>
QUALIFICATIONS: 
</div><ul><li>
 Proven ability to troubleshoot Windows environments and Microsoft 365 applications. 
</li><li>
Hands-on experience with firewall management and VPN configuration for secure remote access. 
</li><li>
Solid understanding of networking protocols, including TCP/IP, DNS, and DHCP. 
</li><li>
Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT. 
</li><li>
Ability to communicate technical concepts clearly to non-technical staff. 
</li><li>
Experience using ticketing systems and remote monitoring (RMM) tools. 
</li><li>
Strong analytical mindset with a focus on proactive problem-solving. 
</li><li>
Must be Oman resident 
</li></ul><div>
EDUCATIONAL: 
</div><ul><li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a closely related field. 
</li></ul><div>
EXPERIENCE: 
</div><ul><li>
 Minimum of 4&ndash;6 years of experience in an IT support role, with at least 1&ndash;2 years specifically focused on or involving junior-level cybersecurity responsibilities. 
</li></ul><div>
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage. 
</div><div>
Job Purpose The IT Support &amp; Security Specialist serves as the primary guardian of the company&rsquo;s digital workplace, ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring, bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.</div></div></div><div></div>

IT Support & Security Specialist

BPO PLUS

Job Title: IT Administrator &amp; Data Protection OfficerLocation: Oman Job Type: Full-Time Travel Requirement: Yes &ndash; Inter-branch travel as requiredJob SummaryWe are seeking a dependable and hands-on IT Administrator to support our IT operations across multiple branch locations. The ideal candidate will be responsible for on-site troubleshooting, managing user access, maintaining IT update reports, and performing basic system and network tasks.Key Responsibilities<ul><li>Travel to various branch offices to physically troubleshoot and resolve IT issues.</li><li>Manage and maintain user access across different portals and internal systems.</li><li>Prepare and maintain regular reports on IT activities and updates.</li><li>Perform basic system administration tasks including OS installation and software setup.</li><li>Support and manage desktop systems, printers, and other IT hardware.</li><li>Ensure timely updates, patches, and basic maintenance of systems.</li><li>Provide first-level support and escalate complex issues to senior IT staff.</li><li>Assist in maintaining IT inventory and documentation.</li><li>Ensure compliance with Omani data protection requirements and Group privacy frameworks.</li><li>Act as the local point of contact for data protection matters, including breach notifications.</li><li>Maintain records of processing activities and ensure lawful, fair, and transparent data use.</li><li>Conduct Data Protection Impact Assessments (DPIAs) for high-risk projects.</li><li>Deliver staff training and awareness programs on data protection and privacy.</li><li>Liaise with regulators and internal stakeholders on privacy and data handling obligations.</li></ul>Required Skills &amp; Qualifications<ul><li>Diploma or Bachelor's degree in IT or any related field.</li><li>Basic knowledge of Windows operating systems and installations.</li><li>Good understanding of user management and access control practices.</li><li>Familiarity with Microsoft 365, Active Directory, and IT support tools.</li><li>Basic networking knowledge (IP/Firewall) configuration is a plus.</li><li>Strong problem-solving skills and the ability to work independently.</li><li>Willingness to travel between office locations As required.</li></ul>Work Location: In person

IT Administrator & Data Protection Officer

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT SUPPORT OFFICER

Oman Digital Solutions

Oman Digital Solutions is a company that specializes in providing digital transformation services and IT solutions to businesses in Oman. Their services typically include IT consulting, system integration, cloud solutions, digital marketing, software development, and cybersecurity.Digital Marketing Specialist - Job DescriptionA Digital Marketing Specialist is responsible for planning, running, and optimizing online marketing campaigns to grow a company&rsquo;s brand, traffic, and sales.Main ResponsibilitiesPlan marketing strategiesIdentify target audience and business goalsRun paid adsGoogle Ads, Meta (Facebook/Instagram), TikTok, SnapchatSEO (Search Engine Optimization)Improve website ranking on GoogleSocial media managementCreate posts, manage accounts, engage audienceContent marketingBlogs, emails, landing pagesAnalytics &amp; reportingTrack performance (clicks, leads, conversions)A/B testingTest ads, creatives, and landing pagesMarket researchAnalyze competitors and trendsCRM toolsManage customer data and leads.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٤٥٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Digital Marketing Specialist

Najah Business Solutions

Job Title: API Integration Specialist (For Omani Only)Responsible for the design, development, configuration and support for Bank&rsquo;s APIManagement platform in liaison with business stakeholders and various IT teams. Keyresponsibilities of this position are given below▪ Design, develop and publish APIs (as API products) in the bank&rsquo;s API Managementplatform built using IBM API Connect, IBM DataPower software solutions.▪ Develop message flows in IBM App Connect Enterprise for integration betweenAPI Connect and backend core business applications▪ Contribute in the full lifecycle of API in alignment with the bank&rsquo;s standards,compliance and security requirements.▪ Provide technical support for bank&rsquo;s institutional customers and fintechs to consumethe business APIs &ndash; as part of the customer onboarding journey in the APImarketplace.▪ Provide technical support for all projects involving APIs; this includes, configurationfixes, code fixes, end-to-end testing support, user acceptance testing, performanceand security testing support.▪ Perform all required monitoring activities for the supported systems, includingoperation of utilities to support customer system and data implementations.▪ Responsible for maintenance and emergency response outside of normal businesshours as necessary during production implementations, customer issues, systemupgrades, etc.▪ Responsible for issue resolution &amp; support in RCA analysis for incidents. Follow properescalation processes to meet or exceed target resolution timeframes. Responsible forinvolving resources outside of IT when necessary to resolve▪ Must adhere to all standards &amp; processes defined in the team for project delivery,peer review, security, incident &amp; problem management.▪ Must ensure that appropriate corrective and preventive actions are undertaken andresolve problems as soon as they arise.▪ Must contribute ideas to help the support team to become more effective and seekideas from other team members.Experience:▪ Minimum 10 years of experience in design, development &amp; supportof IT software solutions.▪ Minimum 6 years of hands-on experience in design anddevelopment of API &amp; Integration solutions using IBM API Connectproduct (mandatory)▪ Minimum 5 years of hands-on experience in design andconfiguration using IBM DataPower (mandatory)▪ Minimum 5 years of hands-on experience in IBM App ConnectEnterprise development (mandatory)▪ Extensive knowledge and experience in API (RESTful) and WebServices (SOAP) design, development and testing▪ Experience in Open API and Open Banking solution developmentwill be a strong advantageQualifications :1. Requires Bachelor degree in Computer Science, InformationTechnology or other engineering discipline.2. Mandatory:a. Professional Certification on IBM API Connectb. Professional Certification on IBM App Connect Enterprise3. Desireda. Professional Certification on IBM DataPowerb. Professional Certification on IBM MQc. Other relevant technology professional certifications.Salary will be negotiable.Job Types: Full-time, Contract, PermanentWork Location: In person

API Integration Specialist

Explore 345+ It support specialist in Muscat this May. Find roles across top companies and apply now to boost your career.

345 it support specialist jobs In Muscat

IT Support Specialist

IT Support Specialist

IT Support & Security Specialist

IT Administrator & Data Protection Officer

IT SUPPORT OFFICER

Digital Marketing Specialist

API Integration Specialist