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it support specialist

Digital Mall المول الرقمي

<div>
 Job brief
 
 
 We're looking for a customer-centric Technical Support Specialist to join our growing team! In this role, you'll be the friendly voice and problem-solving hero for our amazing customers. You'll troubleshoot technical issues, answer questions, and ensure everyone has a smooth and positive experience using our online marketplace and ecommerce platform.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Be the first line of defense for our customers, providing exceptional technical support via phone, email, and chat.
 </li>
 <li>
 Actively listen to customer concerns, diagnose technical problems efficiently, and deliver clear and concise solutions.
 </li>
 <li>
 Research and troubleshoot a wide range of technical issues related to our online marketplace and ecommerce platform.
 </li>
 <li>
 Document customer interactions and resolutions to ensure consistent and high-quality support.
 </li>
 <li>
 Stay up-to-date on our platform's features and functionalities to provide accurate and relevant information.
 </li>
 <li>
 Proactively identify and escalate complex issues to the appropriate technical team.
 </li>
 <li>
 Maintain a positive and professional demeanor, building trust and rapport with each customer.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 1 years of experience in technical support or customer service.
 </li>
 <li>
 Strong understanding of computers, software, and troubleshooting principles.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical users.
 </li>
 <li>
 Active listening skills and a genuine desire to help customers.
 </li>
 <li>
 Ability to work independently and manage multiple tasks efficiently.
 </li>
 <li>
 Proficient in using computers and comfortable navigating various software applications.
 </li>
 <li>
 Ability to fluently speak, write, and read in both English and Arabic
 </li>
 <li>
 A positive and solutions-oriented attitude.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 All of the hardware and software will be provided for you
 </li>
 <li>
 Sponsorship VISA will be provided for expats
 </li>
 <li>
 Relocation cost from origin country to Oman will be covered
 </li>
 <li>
 Work-Life balance
 </li>
 <li>
 Fun and fair work culture
 
 </li>
 </ul>
</div>

Customer Service Specialist

Infoline

<div>
 
 
 Exciting Career Opportunities in Tech &ndash; COMEX 2025, Muscat
 
 
 
 
 
 
 Are you passionate about technology and looking to take the next step in your career.
 
 
 
 
 
 We are looking for talented individuals to join us in a variety of exciting technology roles at COMEX 2025 in Muscat!
 
 
 
 
 
 Who Can Apply
 
 
 
 
 
 We welcome talented professionals experience and fresh graduates in areas such as:
 
 
 
 
 <ul>
 <li>
 Helpdesk Support
 </li>
 <li>
 ERP Functional Support
 </li>
 <li>
 Software Development
 </li>
 <li>
 IT Project Manager
 </li>
 <li>
 Data Science &amp; AI
 </li>
 <li>
 Cybersecurity
 </li>
 <li>
 IT Support &amp; Infrastructure
 </li>
 <li>
 Digital Transformation
 </li>
 <li>
 System Administrator
 </li>
 <li>
 System Analyst
 </li>
 </ul>
 
 
 
 
 What We Offer:
 
 
 
 
 
 &bull; Exciting projects with leading organizations
 
 
 &bull; Opportunities for growth and professional development
 
 
 
</div>

Tech Job – COMEX 2025 - Muscat

Global network solution and business

IT Helpdesk Engineer&middot; Technical Support:&middot; Diagnose and resolve hardware malfunctions, software errors, and network connectivity issues for end-users (PCs/Workstations, IP Phones, Printers, Scanners).&middot; Install, configure, and update operating systems, software applications, and peripherals.&middot; Provide clear, step-by-step guidance to users, often through phone, email, or in-person interactions.&middot; System &amp; Network Maintenance:&middot; Monitor the performance and reliability of IT systems.&middot; Perform routine maintenance, including applying patches, updating security software, and managing user accounts.&middot; Assist with data backup and recovery procedures.&middot; Documentation &amp; Knowledge Management:&middot; Log support requests, track issues, and document solutions in a ticketing system.&middot; Create and maintain technical documentation and knowledge base articles to help resolve common issues.&middot; User Management &amp; Onboarding:&middot; Manage user accounts, permissions, and access to company resources.&middot; Provide support for new user onboarding and training on IT systems.&middot; Problem Escalation &amp; Collaboration:&middot; Escalate complex or unresolved issues to appropriate IT specialists or vendors.&middot; Collaborate with other IT teams, such as network operations, Server Infra or Security, on challenging technical problems.Required Skills &amp; Qualities&middot; Problem-Solving: Ability to diagnose, analyze, and resolve technical issues effectively.&middot; Technical Proficiency: Working knowledge of End-User hardware, software, operating systems, and network fundamentals. (Structured Cabling, Data, Voice, Printers, Scanners etc)&middot; Customer Service: A customer-oriented attitude, with excellent communication skills to interact with non-technical users.&middot; Documentation Skills: Strong ability to document issues, solutions, and processes clearly and concisely.&middot; Initiative: A proactive approach to identifying and resolving IT-related issues.If you fit this criteria share your resumes to info@gnsbusiness.com or contact +968 76269238Job Type: Full-timePay: RO500.000 - RO600.000 per month

IT Helpdesk Engineer

Axiom Technologies

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologies.com</div>

IT Desktop Support

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com</div>

Asic repair

ASIC Miner Repair SpecialistLocation: OmanExperience: 3+ yearsAbout the RoleWe are hiring a skilled ASIC Miner Repair Specialist to join our new repair center in Oman. The ideal candidate has strong expertise with Antminer, Whatsminer, Avalon, and Goldshell miners, and can handle chip-level repairs and diagnostics with confidence.Responsibilities<ul><li>Diagnose and repair hashboard, PSU, and control board issues</li></ul><ul><li>Perform chip-level soldering/reballing and preventive maintenance</li></ul><ul><li>Optimize miner performance and reduce downtime</li></ul><ul><li>Train junior technicians and support local teams</li></ul>Requirements<ul><li>3+ years of ASIC repair experience (Antminer/Whatsminer required)</li></ul><ul><li>Knowledge of electronics diagnostics and tools (multimeter, oscilloscope, BGA rework, hot air station)</li></ul><ul><li>Familiarity with monitoring tools (e.g., Grafana, Zabbix) is a plus</li></ul>We Offer<ul><li>Competitive package with relocation support</li></ul>Job Type: Full-timePay: From RO500.000 per month

Asic miner repair specialist

Baker Hughes

<div><div><div>Field Specialist &ndash; Drilling &amp; Completion Fluids
</div></div><div></div><div><div><div><div>Are you an experienced Drilling &amp; Completion Fluids Engineer looking for a new challenge? 
Do you enjoy being part of team that provides high-quality engineering for our customers? 
Be part of a successful team 
Our Drilling Fluids business provides intelligent, connected technologies to support, monitor and control drilling processes. We provide innovative solutions across multiple geographies. Providing customers with the excellent solutions needed to reliably and efficiently improve their operations. 
Partner with the best 
As a Field Specialist - Drilling &amp; Completion Fluids, you will provide on site services by measuring, testing and supervising the running of fluid mixing and pumping, including technical analysis and specific product and practical recommendations for controlling fluid properties under broad direction.
As a Field Specialist - Drilling &amp; Completion Fluids, you will be responsible for:<div><ul><li>
Providing onsite services by measuring, testing, and supervising the running of fluid mixing and pumping.</li><li>
Maintaining fluid properties at rig sites by accurately testing.</li><li>
Managing inventory at customer well sites.</li><li>
Ensuring effective customer service by keeping rig-site customers informed and creating solutions to problems.</li><li>
Being trained in the prevention and cure of Lost Circulation and stuck pipe</li><li>
Conducting sales calls at the field level or accompany Sales Representatives.</li><li>
Assisting operations in providing customers with effective and environmentally safe drilling fluids.</li><li>
Conducting all business activities in line with Baker Hughes policies</li></ul></div></div></div></div></div>
Fuel your passion
To be successful in this role you will:<ul><li>
Have a relevant bachelor's degree
</li><li>Have a minimum of 2 years of experience with Drilling &amp; Completion Fluids</li><li>
Have the ability to work in different environments and on different locations</li><li>
Have basic product line knowledge.</li><li>
Have demonstrated industry experience.</li><li><div>
Have strong teamwork skills.</div></li></ul>
Work in a way that works for you 
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Talk to use for your preferred working arrangement during interview. 
Working with us 
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 
Working for you 
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: 
Contemporary work-life balance policies and wellbeing activities<ul><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Field Specialist - Drilling & Completion Fluids (DCF)

Explore 349+ It support specialist in Muscat this September. Find roles across top companies and apply now to boost your career.

349 it support specialist jobs IN Muscat

Customer Service Specialist

Tech Job – COMEX 2025 - Muscat

IT Helpdesk Engineer

IT Desktop Support

IT Desktop Support

Asic miner repair specialist

Field Specialist - Drilling & Completion Fluids (DCF)