account specialist

handover specialist/coordinator Jobs in Muscat

handover specialist/coordinator

it support specialist

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 4 years of experience in IT service support, the IT Support Engineer will be responsible for offering tier-one technical assistance, advising on IT equipment upgrades, and staying abreast of technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive management
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Support Specialist

KPMG Middle East Careers

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 OVERALL OBJECTIVE AND RESPONSIBILITIES
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 IRM eA (Information Risk Management in Audit) is a Specialist wing in KPMG&rsquo;s External Audit service. IRMeA Specialists provide support/assurance to the external audit team and the client that the systems and processes linked to the financial reporting are fit for purpose and the controls around technology are operating effectively.
 
 
 
 Major Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Quality assurance on audits
 </li>
 <li>
 Delivery of the practice objective at the day to day level
 </li>
 <li>
 Demonstrate ability to effectively communicate technical issues to client whether internal or external.
 </li>
 <li>
 Meeting Service Level Agreements (SLAs) and deliverables for all the clients as per engagement letter
 </li>
 <li>
 Seamless transition of new projects/clients
 </li>
 <li>
 Effectively planning the implementation of changes to the process
 </li>
 <li>
 Proactively highlighting and resolving issues in the processes
 </li>
 <li>
 Effective control of back logs if any
 </li>
 <li>
 Responsible for review of quality of work in detail.
 
 
 </li>
 </ul>
 
 Technical Skillsets
 
 
 
 <ul>
 <li>
 Detailed understanding of core business process cycles in Banking &amp; or Retail sector.
 </li>
 <li>
 Detailed understanding of technology touchpoints in the processes and linkages to financial reporting.
 </li>
 <li>
 Thorough understanding of General IT Controls, ERPs (either SAP or Oracle), Operating Systems and Databases, ERP Analytics, etc.
 </li>
 <li>
 Basic knowledge of Cyber Security, Business Continuity Management and Emerging Technologies.
 </li>
 <li>
 Basic idea of Data Analytics.
 </li>
 <li>
 PROFILE
 
 
 </li>
 </ul>
 
 Education Requirements
 
 
 
 <ul>
 <li>
 CISA or CISM
 
 
 </li>
 </ul>
 
 Work Experience Requirements
 
 
 
 <ul>
 <li>
 Total of at least 1-3 years post qualification exp&eacute;rience required.
 </li>
 <li>
 Exp&eacute;rience in IT Advisory, IT Audit Support or Technology Risk Consulting in a Big 4. Working exp&eacute;rience in an FS institution will be an added advantage.
 </li>
 <li>
 Any Prior exp&eacute;rience in a similar function in a Big 4 in a regulated environment.
 </li>
 </ul>
</div>

IT Audit Senior - Omani Talent

Worley

<div>
 
 About Us
 
 
 
 Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
 
 
 
 Main Tasks And Responsibilities
 
 
 
 
  Coordinate design engineering and engineering support for construction activities,
 
 
 
 
 including coordination with the various disciplines.
 
 
 
 
  Perform the engineering coordination and tasks follow-up functions assigned by the
 
 
 
 
 Project Delivery Manager, including interfaces within the Project functions, coordination
 
 
 
 
 of technical meetings and overall project coordination.
 
 
 
 
  Coordinate and tasks follow-up functions assigned by the Construction Manager during
 
 
 
 
 the Construction stage, including interfaces within the Project functions, coordination of
 
 
 
 
 technical meetings and overall project coordination.
 
 
 
 
  Coordinate and manage all interface work with Stakeholders, Authorities, Consultants and
 
 
 
 
 Contractors.
 
 
 
 
  Coordinate and manage all permit related activities for all projects.
 
 
 
 
  Assure the Engineering activities completion according to Contract scope of work in
 
 
 
 
 accordance with project plan and quality.
 
 
 
 
  Assist the Project Delivery Manager in the project initiation activities and in preparation of
 
 
 
 
 the Project Execution Plan.
 
 
 
 
  Assuring the application to project of all the relevant norms, local rules, company
 
 
 
 
 standards and international best practices on accident prevention and human protection,
 
 
 
 
 environmental impact reduction and energy efficiency.
 
 
 
 
  Provide technical expertise and coordinate the specialist engineers related to engineering
 
 
 
 
 design package.
 
 
 
 
  Ensure implementation of applicable Lessons Learns of previous projects during Design.
 
 
 
 
  Coordinate the engineering activities planned by the Engineering contractor to ensure
 
 
 
 
 compliance with scope of work, the safe design requirements, Operability, maintainability,
 
 
 
 
 and quality objectives of the project.
 
 
 
 
  Monitor and Report Contractor Engineering activities performance.
 
 
 
 
  Ensure timely implementation of project safety requirements on the design according to
 
 
 
 
 Company And International HSE Specifications And Norms
 
 
 
 
  Support the Project Delivery Manager with the coordination of the project engineering,
 
 
 
 
 procurement, and construction activities.
 
 
 
 
  Ensure the fulfillment of the engineering activities schedule and budget.
 
 
 
 
  Perform project task activities as delegated by Project Delivery Manager related to
 
 
 
 
 technical meetings, and engineering specialist coordination.
 
 
 
 
  Distribute tasks among engineering specialists and provide support with the development
 
 
 
 
 Of Job Descriptions.
 
 
 
 
  Define technical scope of contracts.
 
 
 
 
  Provide inputs for the proposals on professional development of the engineering
 
 
 
 
 specialists within his/her functionality.
 
 
 
 
  Monitor all the engineering work of the Engineering contractor and Construction team.
 
 
 
 
  Coordination of engineering support to fabrication/construction during execution.
 
 
 
 
  Ensure compliance with Company guidelines and Quality Assurance system.
 
 
 
 
  Clear understanding of the interface&rsquo;s activities between EPC Contractors and third
 
 
 
 
 parties.
 
 
 
 
  Coordination of all project/package technical interfaces activities.
 
 
 
 
  Active participation on the development of functional strategy within the framework of
 
 
 
 
 functional areas.
 
 
 
 
  Adhere to the Company&rsquo;s health, safety, environmental and security policies at all times
 
 
 
 
 and immediately report violations of these policies to OQGN&rsquo;s health, safety &amp;
 
 
 
 
 environment representatives.
 
 
 
 
  Coordinate the document control process to ensure that information flows are properly
 
 
 
 
 managed within OQGN, between it and other key stakeholders, particularly the required
 
 
 
 
 authority.
 
 
 
 The preference candidate with minimum 15 years of experience holding a degree in related field
 
 
 
 Moving forward together
 
 
 
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
 
 
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
 
 
 And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>

Senior Project Engineer

Al siyabi group International LLC

Department: After Sales DepartmentReports To: After Sales Manager or the Head of Sales (until the After Sales Manager is hired). Job Location: Muscat, Oman.Employment Type: Full-TimeJob Purpose:The Handover Specialist is responsible for managing the customer journey from unit readiness through successful property handover and initial move-in support. The role acts as the primary point of contact between customers and internal departments during the post-sales stage, ensuring a smooth, professional, and timely handover process.The Handover Specialist will coordinate inspections, snagging, documentation, customer communication, and ownership transition activities while ensuring high levels of customer satisfaction and compliance with company procedures. The role serves as a critical link between Sales, Finance, Legal, Project, Quality, and Facility Management teams to ensure units are delivered in accordance with company standards and customer expectations.Key Responsibilities:1. Customer Handover Management<ul><li>Manage the end-to-end handover process for assigned units and projects.</li><li>Coordinate and schedule handover appointments with customers.</li><li>Ensure all handover requirements, approvals, and prerequisites are completed prior to releasing units.</li><li>Conduct customer orientation sessions and explain unit features, community facilities, operating manuals, warranties, and maintenance procedures.</li><li>Deliver a professional, efficient, and customer-focused handover experience.</li></ul>2. Customer Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for customers during the pre-handover and handover stages.</li><li>Maintain regular communication regarding construction updates, handover readiness, snagging progress, documentation requirements, and appointment schedules.</li><li>Respond to customer inquiries, concerns, and complaints in a timely and professional manner.</li><li>Build and maintain positive relationships to enhance customer satisfaction and brand loyalty.</li><li>Coordinate with overseas and expatriate customers and facilitate remote handover arrangements where applicable.</li></ul>3. Customer Journey &amp; Ownership Transition<ul><li>Manage the customer's transition from purchaser to homeowner.</li><li>Ensure all ownership transfer requirements are fulfilled prior to handover.</li><li>Coordinate customer readiness related to payments, financing approvals, legal documentation, registration requirements, and utility processes.</li><li>Guide customers through move-in preparations and community onboarding requirements.</li><li>Assist customers in understanding warranty coverage, defect liability procedures, community regulations, and facility management processes.</li><li>Facilitate a seamless transition from the Sales Department to the After Sales and Facility Management teams.</li></ul>4. Snagging &amp; Defect Resolution Coordination<ul><li>Coordinate pre-handover inspections and snagging activities.</li><li>Prepare, maintain, and monitor snagging reports.</li><li>Liaise with Project Management, Construction, Consultants, Contractors, and Quality teams to ensure timely rectification of defects.</li><li>Track snag closure progress and provide regular updates to customers and management.</li><li>Verify completion of all rectification works before handover.</li><li>Ensure units meet approved quality standards prior to customer possession.</li></ul>5. Property Inspection &amp; Handover Execution<ul><li>Conduct final inspections to verify unit readiness.</li><li>Ensure units comply with approved specifications, quality standards, and handover requirements.</li><li>Accompany customers during handover inspections and walkthroughs.</li><li>Record customer observations and manage any remaining issues requiring follow-up.</li><li>Coordinate the issuance of keys, access cards, remotes, parking allocations, and related access devices.</li><li>Ensure all handover acknowledgements and acceptance forms are signed and completed.</li></ul>6. Documentation &amp; Compliance<ul><li>Verify completion of all customer documentation and contractual requirements.</li><li>Ensure customers have fulfilled all financial obligations prior to handover.</li><li>Prepare and issue handover documentation packages, including:</li><li>Handover forms</li><li>Warranty certificates</li><li>User manuals</li><li>Community guidelines</li><li>Emergency contact information</li><li>Utility and service connection information</li><li>Key and access card records</li><li>Maintain complete and accurate customer records and handover files.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li></ul>7. Coordination with Internal Departments<ul><li>Coordinate closely with:</li><li>Sales Department</li><li>Finance Department</li><li>Legal Department</li><li>Project Management Team</li><li>Construction Team</li><li>Quality Assurance Team</li><li>Facility Management Team</li><li>Customer Service Team</li><li>Ensure all departments complete their obligations prior to handover.</li><li>Follow up on pending actions affecting handover timelines.</li><li>Escalate critical issues and delays to management when necessary.</li></ul>8. Handover Tracking &amp; Reporting<ul><li>Maintain accurate handover trackers and unit status reports.</li><li>Update CRM and internal systems with all customer interactions and handover milestones.</li><li>Prepare weekly and monthly reports on:</li><li>Units ready for handover</li><li>Units handed over</li><li>Outstanding snagging items</li><li>Customer issues and complaints</li><li>Handover forecasts and schedules</li><li>Monitor and report performance against departmental KPIs.</li></ul>9. Post-Handover Support<ul><li>Conduct post-handover follow-up with customers.</li><li>Coordinate resolution of any defects identified during the Defects Liability Period (DLP).</li><li>Support customers during initial move-in and occupancy stages.</li><li>Coordinate handover of customer records and open issues to Facility Management and Customer Service teams.</li><li>Monitor customer satisfaction and ensure timely resolution of post-handover concerns.</li></ul>10. Process Improvement<ul><li>Identify opportunities to improve customer experience and handover efficiency.</li><li>Recommend enhancements to handover procedures, communication processes, templates, and documentation.</li><li>Support the development and implementation of After Sales policies, SOPs, and customer service standards.</li><li>Contribute to continuous improvement initiatives across the customer lifecycle.</li></ul>Authority LevelsThe Handover Specialist is authorized to:<ul><li>Coordinate directly with customers regarding handover requirements and scheduling.</li><li>Request updates and action plans from internal departments relating to handover readiness.</li><li>Recommend postponement of handover where quality standards, documentation, or customer obligations have not been fulfilled.</li><li>Escalate customer complaints, quality concerns, and project delays to the After Sales Manager or Head of Sales or to the Developer directly.</li></ul>Key Performance Indicators (KPIs)&middot; On-Time Handover Rate.&middot; Customer Satisfaction Score (CSAT).&middot; Number of Units Handed Over per Month.&middot; Snag Closure Rate Prior to Handover.&middot; Average Snag Resolution Time.&middot; Customer Complaint Resolution Time.&middot; Documentation Accuracy and Compliance Rate.&middot; CRM Update Compliance.&middot; Percentage of Units Handed Over with Zero Major Defects.&middot; Post-Handover Customer Satisfaction Rating.Qualifications&middot; Bachelor's Degree in Business Administration, Real Estate, Property Management, Engineering, Customer Service, or a related fieldExperience&middot; Minimum 3&ndash;5 years of experience in customer service, property handover, after-sales, property management, real estate development, or related fields.&middot; Experience within residential real estate developments is preferred.&middot; Experience coordinating multiple stakeholders and managing customer-facing processes.&middot; GCC/Oman real estate experience is an advantage.Skills &amp; CompetenciesTechnical Skills&middot; Understanding of residential property handover processes.&middot; Knowledge of snagging and defect management procedures.&middot; Familiarity with property sales documentation and customer records.&middot; Proficiency in CRM systems and Microsoft Office applications.&middot; Report preparation and tracking capabilities.Soft Skills&middot; Excellent customer service and relationship management skills.&middot; Strong communication and interpersonal abilities.&middot; Conflict resolution and complaint handling skills.&middot; Attention to detail and problem-solving capability.&middot; Strong organizational and coordination skills.&middot; Ability to work under pressure and manage multiple priorities.Personal Attributes&middot; Professional and customer-focused attitude.&middot; High level of integrity and accountability.&middot; Proactive and solution-oriented mindset.&middot; Ability to work collaboratively across departments.&middot; Commitment to delivering exceptional customer experiences.Language Requirements&middot; English &ndash; Mandatory&middot; Arabic &ndash; PreferredOther Requirements&middot; Valid driving license preferred&middot; Professional appearance and customer-focused attitude&middot; Ability to work at project site and coordinate with multiple stakeholdersWork Location: In person

Handover Specialist/Coordinator

Foxelli Group

<div>
 
 Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
 
 
 
 At Foxelli, we&rsquo;re building more than e-commerce brands - we&rsquo;re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
 
 
 If you love to learn, experiment, think boldly, make decisions, and build things that matter - you&rsquo;ll feel at home with us.
 
 
 
 WHY JOIN FOXELLI?
 
 
 
 Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don&rsquo;t take ourselves too seriously.
 
 
 If you&rsquo;re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you&rsquo;ll feel right at home with us - no matter where you are in your career.
 
 
 
 THE ROLE
 
 
 
 We're looking for an
 
 Email Marketing Specialist (Klaviyo)
 
 to join our growing team and support the execution and automation of email marketing campaigns across multiple e-commerce brands. In this hands-on role, you'll work with cutting-edge AI tools to drive efficiency, personalization, and results in email marketing, while gaining deep exposure to high-performance e-commerce environments.
 
 
 This is an ideal role for someone with a solid foundation in email marketing and looking to grow their career by leveraging AI-driven solutions.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in planning and executing AI-enhanced email marketing campaigns for 1 of our brands using Klaviyo.
 </li>
 <li>
 Support the setup of automated workflows, segmentation, and A/B testing to drive engagement and conversions.
 </li>
 <li>
 Collaborate with the senior team to implement AI tools for copy generation, audience targeting, and performance optimization.
 </li>
 <li>
 Manage and maintain email lists and segmentation to ensure precise targeting and healthy list performance.
 </li>
 <li>
 Support reporting and analysis of key campaign metrics to identify areas for improvement.
 </li>
 <li>
 Help maintain the email marketing calendar, ensuring timely execution aligned with brand goals and promotional schedules.
 </li>
 <li>
 Coordinate with design and content teams to ensure cohesive and engaging campaign output.
 </li>
 <li>
 Design and build email templates and campaign layouts aligned with brand guidelines.
 
 
 </li>
 </ul>
 
 Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Hands-on email marketing experience, preferably in an e-commerce or digital marketing setting.
 </li>
 <li>
 Mandatory experience with Klaviyo, including automation, segmentation, and campaign building.
 </li>
 <li>
 Mandatory experience with AI tools used in marketing (e.g., for copywriting, predictive analytics, or personalization).
 </li>
 <li>
 Analytical mindset with an eagerness to learn and apply data-driven decision-making.
 </li>
 <li>
 Excellent written communication skills with an eye for persuasive, brand-aligned copy.
 </li>
 <li>
 Reliable, detail-oriented, and committed to professional growth and delivering results.
 </li>
 <li>
 Experience designing email templates and campaign layouts
 
 
 </li>
 </ul>
 
 THE RECRUITMENT PROCESS
 
 
 
 <ul>
 <li>
 Apply - A simple form that helps us know who&rsquo;s stepping into our world.
 </li>
 <li>
 Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space
 </li>
 <li>
 Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together
 
 
 </li>
 </ul>
 
 FIXED SERVICE FEE
 
 
 
 
 &euro;1,000 - &euro;2000
 
 after taxes monthly, depending on your skills, competencies, and experience.
 
 
 
 Perks &amp; Benefits
 
 
 
 <ul>
 <li>
 Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness.
 </li>
 <li>
 Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
 </li>
 <li>
 A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
 </li>
 <li>
 Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you&rsquo;re well-rested.
 </li>
 <li>
 A budget for your home office setup so you&rsquo;re comfortable working how you like and where you like.
 </li>
 <li>
 Strong company culture and a network of unique individuals that celebrate you.
 
 
 </li>
 </ul>
 
 ELIGIBILITY &amp; LOCATION REQUIREMENTS
 
 
 
 ❕This role is 100% remote.
 
 
 <ul>
 <li>
 Our tribe works primarily in the Eastern European Time Zone (EET &mdash; UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
 </li>
 <li>
 For full-time roles, we ask that you&rsquo;re available for at least 5 hours during typical EET working hours &mdash; it keeps collaboration smooth and communication easy.(This doesn&rsquo;t apply to part-time roles.)
 
 
 </li>
 </ul>
 Currently,
 
 we are hiring in
 
 Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
 
 
</div>

Email Marketing Specialist | DTC E-commerce | 100% Remote EU

Goodman Masson Oman

<div>
 
 
 The opportunity
 
 
 
 A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.
 
 
 We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.
 
 
 
 
 
 
 What the role covers
 
 
 <ul>
 <li>
 Sourcing, negotiating, and managing the Company's office lease and fit-out; ongoing facilities management and physical security
 </li>
 <li>
 Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants
 </li>
 <li>
 Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements
 </li>
 <li>
 Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, AP, AR, and cash management; establishing and managing banking relationships
 </li>
 <li>
 Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems
 </li>
 <li>
 Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff
 </li>
 <li>
 Maintaining statutory records and registers; coordinating Board and committee meetings; filing statutory returns; managing the corporate insurance programme
 </li>
 <li>
 Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts
 </li>
 </ul>
 
 
 
 
 
 Who we are looking for
 
 
 
 At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.
 
 
 Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.
 
 
 
 
 
 
 What this is
 
 
 
 On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.
 
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Head of Corporate Services

Sylken Ltd Oman

Enterprise Solutions ArchitectLocation: Muscat, Oman Company: Sylken Ltd OmanAbout Sylken Ltd OmanSylken Ltd Oman is a leading enterprise specializing in digital transformation, IT solutions, and strategic advisory services. Our Muscat office plays a central role in designing scalable enterprise systems, ensuring operational resilience, and driving innovation across the GCC.Role OverviewWe are seeking an experienced Enterprise Solutions Architect to lead solution design, oversee system integration, and align enterprise architecture with organizational goals. This role requires strong technical expertise, leadership skills, and the ability to deliver innovative solutions that support sustainable growth.Key Responsibilities<ul><li>Enterprise Architecture: Define and implement enterprise-wide architecture frameworks.</li><li>Solution Design: Architect secure, scalable, and high-performing IT solutions.</li><li>System Integration: Oversee integration of applications, platforms, and cloud services.</li><li>Risk Management: Identify technology risks and propose mitigation strategies.</li><li>Compliance: Ensure adherence to GCC regulations, ISO standards, and corporate governance.</li><li>Collaboration: Partner with IT, business units, and leadership to align solutions with strategic objectives.</li><li>Innovation Leadership: Drive adoption of emerging technologies such as AI, cloud, and automation.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or related field.</li><li>10+ years of IT experience, with at least 5 years in enterprise architecture roles.</li><li>Strong knowledge of architecture frameworks and GCC digital environments.</li><li>Expertise in cloud platforms (AWS, Azure, GCP), ERP systems, and integration tools.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Experience in multinational or regional technology organizations preferred.</li></ul>Why Join Us?<ul><li>Be part of a company driving enterprise innovation in Muscat.</li><li>Lead architecture initiatives in a dynamic and growing technology environment.</li><li>Competitive salary and benefits package.</li><li>Opportunity to shape Sylken Ltd Oman&rsquo;s enterprise solutions vision and long-term strategy.</li></ul>Pay: RO1,800.000 - RO2,500.000 per monthWork Location: In person

Enterprise Solutions Architect

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